Royal Solaris Cancun - All Inclusive
295 $US
/nuit
Moyenne pour novembre
Prix pour Royal Solaris Cancun - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
295 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Royal Solaris Cancun - All Inclusive, les prix par nuit s'élèvent en moyenne à 159 $US pendant le mois le moins cher (octobre) et à 522 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 331 $US |
| février | 522 $US |
| mars | 399 $US |
| avril | 218 $US |
| mai | 186 $US |
| juin | 191 $US |
| juillet | 193 $US |
| août | 184 $US |
| septembre | 168 $US |
| octobre | 159 $US |
| novembre | 295 $US |
| décembre | 357 $US |
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nov. · 295 $US
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Le plus cher : février (env. 522 $US)
Le moins cher : octobre (env. 159 $US)
À propos de cet établissement
Des massages, des soins corporels et des soins du visage vous sont proposés : moments de pure détente garantis. Une piscine extérieure et un centre de fitness vous attendent pour des moments de pure détente !
Équipements
Des massages, des soins corporels et des soins du visage vous sont proposés : moments de pure détente garantis. Une piscine extérieure et un centre de fitness vous attendent pour des moments de pure détente !
Services de l'établissement
Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Vous profiterez de repas savoureux à Las Fuentes , le restaurant de Royal Solaris Cancun - All Inclusive qui dispose également d'un snack bar/épicerie fine. Détendez-vous devant un verre au bar en milieu de piscine ou dans un des 2 bars/lounges de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 06 h 30 à 11 h 00.
Chambres
Les 299 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision LED. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant Royal Solaris Cancun - All Inclusive, vous serez au cœur de Cancún, à moins de 5 minutes en voiture de Playa Delfines et de Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc.
À proximité
Lagune Nichupté(0.2 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(0.6 miles)
Zone archéologique d'El Rey(0.7 miles)
Terrain de golf Iberostar Cancun(0.7 miles)
Playa Delfines(0.8 miles)
Parc national marin d'Arrecife de Puerto Morelos(1.5 miles)
Musée de la culture maya de Cancún(2 miles)
San Miguelito(2.2 miles)
Oasis Arena(2.2 miles)
Aquaworld(2.5 miles)
Plage Las Ballenas(3.1 miles)
Centre commercial Luxury Avenue(3.8 miles)
Centre commercial Kukulcan Plaza(3.8 miles)
Plage de Marlin(4.1 miles)
Plages de la Zone Hôtelière(4.1 miles)
Aéroport principal le plus pratique pour rejoindre Royal Solaris Cancun - All Inclusive : Aéroport international de Cancún (CUN)(8.6 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Emplacement
Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Sección A, Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Lagune Nichupté (0.2 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc (0.6 miles)
Zone archéologique d'El Rey (0.7 miles)
Terrain de golf Iberostar Cancun (0.7 miles)
Playa Delfines (0.8 miles)
Parc national marin d'Arrecife de Puerto Morelos (1.5 miles)
Options de chambre
6
Chambre Deluxe, vue océan (Deal of the Day)
Détails de la chambre
2 Lits Doubles Standard
1 Très Grand Lit Double
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Deluxe Room, Jetted Tub, Ocean View Free Wi-Fi
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
366 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Deluxe Lagoon Room Free Wi-Fi
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles Standard
Couchages 4
366 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Deluxe Room, Ocean View Free Wi-Fi
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles Standard
Couchages 4
366 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Royal Solaris Cancun - All Inclusive
7.8
Bien
Basé sur 1 346 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
34%
Familles
51%
Groupes
13%
Solo
0%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Royal Solaris Cancun - Tout Inclus, les voyageurs apprécient fréquemment le personnel aimable, l'ambiance familiale et l'emplacement en bord de mer, tout en notant une qualité de la nourriture inégale, des difficultés à réserver dans les restaurants spécialisés et des boissons parfois diluées dans la formule tout compris.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Royal Solaris Cancun - Tout Inclus, les voyageurs apprécient fréquemment le personnel aimable, l'ambiance familiale et l'emplacement en bord de mer, tout en notant une qualité de la nourriture inégale, des difficultés à réserver dans les restaurants spécialisés et des boissons parfois diluées dans la formule tout compris.
Les chambres varient de modernes à désuètes ; les vues sur l'océan sont populaires, mais l'isolation phonique est mince, le Wi-Fi en chambre est aléatoire et des problèmes d'entretien comme des fuites de climatisation ou des jacuzzis hors service apparaissent dans plusieurs commentaires. Les familles apprécient les piscines, le club pour enfants, le spa et les spectacles du soir, bien que le nombre de transats et de zones ombragées soit limité, certaines zones ferment tôt et des rénovations ou fermetures occasionnelles affectent l'accès. Attendez-vous à un complexe familial animé et économique, avec des activités énergiques, une restauration inégale et des infrastructures vieillissantes.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, un espace pour enfants, un spa et des spectacles nocturnes sont des points forts, et certains clients utilisent les installations de l'établissement sœur. La foule, le manque d'ombre et de transats, les fermetures anticipées et les travaux ou fermetures périodiques sont des plaintes récurrentes.
Avis de voyageur à ce sujet
8
Nathan
1 nov. 2025
·
A séjourné 5 nuits
The staff was amazing. Used the spa too and the massages were great
The staff was amazing. Used the spa too and the massages were great
6
Thea
6 déc. 2025
·
A séjourné 3 nuits
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
8
Tsharra
29 sept. 2025
·
A séjourné 4 nuits
Room was clean just outdated. They were renovating a pool on our side of building and unclear how we should get to the main pool or accessing kids club. But we figured it out. First experience of being charged seaweed cleaning of the beach but definitely understand the need. Overall, it was a good property!
Room was clean just outdated. They were renovating a pool on our side of building and unclear how we should get to the main pool or accessing kids club. But we figured it out. First experience of being charged seaweed cleaning of the beach but definitely understand the need. Overall, it was a good property!
6
Rachel
13 avr. 2025
·
A séjourné 7 nuits
Beautiful beaches, nice area, yummy dinners. Unfortunately no night life what so ever so that was disappointing. Everything closed at 10-11pm every night. There weren't many gluten free options for my mother which was difficult. Breakfast wasn't great but dinners were excellent at every restaurant.
Beautiful beaches, nice area, yummy dinners. Unfortunately no night life what so ever so that was disappointing. Everything closed at 10-11pm every night. There weren't many gluten free options for my mother which was difficult. Breakfast wasn't great but dinners were excellent at every restaurant.
8
Iva
10 juil. 2025
·
A séjourné 7 nuits
Clean property and friendly staff. Food was fine, there was food all day long. Nice pools, but the lounges were placed almost on one another, too close. Not even a step apart. On the beach, there were not enough umbrellas. The pictures on Expedia.com display a lot more shade on the beach. Expedia, or the property should update the images. Also, we were supposed to have a free bottle of water per person daily, but couple of days no water was left in the room. Overall, we still had good vacation.
Clean property and friendly staff. Food was fine, there was food all day long. Nice pools, but the lounges were placed almost on one another, too close. Not even a step apart. On the beach, there were not enough umbrellas. The pictures on Expedia.com display a lot more shade on the beach. Expedia, or the property should update the images. Also, we were supposed to have a free bottle of water per person daily, but couple of days no water was left in the room. Overall, we still had good vacation.
10
Leon
9 mars 2025
·
A séjourné 7 nuits
Music, Excellent. Swimming pool has only 1 ladder to serve all sections.
Music, Excellent. Swimming pool has only 1 ladder to serve all sections.
6
Duane
8 oct. 2025
·
A séjourné 7 nuits
Pool under construction during visit. With food limited at pool. Quality of food has gone down since the last stay Not much variety
Pool under construction during visit. With food limited at pool. Quality of food has gone down since the last stay Not much variety
8
marty alan van
4 mars 2025
·
A séjourné 7 nuits
Very nice vacation at this resort. Staff, food, pools, pool activities during thr day all.great. the only complaint I have is the layout of the walking areas oitside around the pools is designed in such a way that it seems crowded and the lounge chairs at the pools are way to close together
Very nice vacation at this resort. Staff, food, pools, pool activities during thr day all.great. the only complaint I have is the layout of the walking areas oitside around the pools is designed in such a way that it seems crowded and the lounge chairs at the pools are way to close together
10
william raul
18 oct. 2025
·
A séjourné 6 nuits
This hotel is a little older, but the staff and the service makes up for it. Food is good and the best part is they share amenities with its sister more modern hotel next door. So you can use their restaurants and other services.
This hotel is a little older, but the staff and the service makes up for it. Food is good and the best part is they share amenities with its sister more modern hotel next door. So you can use their restaurants and other services.
8
Patrick
9 févr. 2025
·
A séjourné 7 nuits
Very easy resort to get around in. Spa staff was great. Overall Staff was very helpful. This resort is very kid friendly.
Very easy resort to get around in. Spa staff was great. Overall Staff was very helpful. This resort is very kid friendly.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Beaucoup signalent des chambres propres et des jardins bien entretenus, mais les problèmes récurrents incluent des fuites pendant la pluie, des observations de parasites et parfois de la vaisselle ou du linge sale.
Avis de voyageur à ce sujet
8
Nair
8 févr. 2025
·
A séjourné 4 nuits
In general all part outside of property is amazing, but the mold smell inside of my room was terrible. Also we foud some termites on the bed.
In general all part outside of property is amazing, but the mold smell inside of my room was terrible. Also we foud some termites on the bed.
2
Huber
9 oct. 2025
·
A séjourné 3 nuits
When we arrived the lobby and property looked beautiful but upon entering our room and the outside pool area we found it to be wore down, old, dirty and not as advertised in pictures and reviews we found online. Half the resort was shut down for construction which we were not informed about and upon looking at their website was not noted on their as well. It was the middle of day and only dining available was pool side where food was cold and old tasting. The pigeons were pooping all over tables we ate at, around the one pool open u could see cracks and wear and tear, and upon walking around the open facilities it was very dirty. We checked out 30 mins after arrival and went and stayed at a nearby resort.
When we arrived the lobby and property looked beautiful but upon entering our room and the outside pool area we found it to be wore down, old, dirty and not as advertised in pictures and reviews we found online. Half the resort was shut down for construction which we were not informed about and upon looking at their website was not noted on their as well. It was the middle of day and only dining available was pool side where food was cold and old tasting. The pigeons were pooping all over tables we ate at, around the one pool open u could see cracks and wear and tear, and upon walking around the open facilities it was very dirty. We checked out 30 mins after arrival and went and stayed at a nearby resort.
2
ASLI
20 août 2024
·
A séjourné 4 nuits
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
2
Venkata
27 déc. 2024
·
A séjourné 2 nuits
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
10
Bethanie
10 nov. 2025
·
A séjourné 3 nuits
Room was very clean, excellent staff
Room was very clean, excellent staff
6
sharmaine
15 nov. 2024
·
A séjourné 6 nuits
The staff were great and kind. The front desk was accommodating, and informative. The timeshare people were pushy, even when we attended the presentation, we had people still asking us to attend it. The property itself is outdated, they need new poolside loungers, they were so dirty and gross. Our room was also dirty. The bed sheets were itchy and we even found sand on our sheets. We also found what looked to be a booger on the curtain, it was absolutely disgusting, there was a hair in it and everything. Our jacuzzi was also disgusting, looked like it wasn't cleaned at all, we didn't even end up using it. Food was good, wish there was more a variety, but nonetheless it was still good. The snackbar was good, especially the pizza. The cups at the bars we so dirty, we watched the bar staff just dump the used dirty cups into a bucket of soapy water then rinse it. The activities were great, loved the entertainment.
The staff were great and kind. The front desk was accommodating, and informative. The timeshare people were pushy, even when we attended the presentation, we had people still asking us to attend it. The property itself is outdated, they need new poolside loungers, they were so dirty and gross. Our room was also dirty. The bed sheets were itchy and we even found sand on our sheets. We also found what looked to be a booger on the curtain, it was absolutely disgusting, there was a hair in it and everything. Our jacuzzi was also disgusting, looked like it wasn't cleaned at all, we didn't even end up using it. Food was good, wish there was more a variety, but nonetheless it was still good. The snackbar was good, especially the pizza. The cups at the bars we so dirty, we watched the bar staff just dump the used dirty cups into a bucket of soapy water then rinse it. The activities were great, loved the entertainment.
2
Richard
20 mai 2024
·
A séjourné 6 nuits
Horrible experience in this hotel stayed in Rm1109 first night find roaches in room took pictures and took it to front desk . The person in front desk had a bad attitude when told them they had roaches. Second every time called front desk because needed something they will say will go in 5 minutes never showed up had to constantly call them to get service we needed. The place did not look like it did in pictures very old my parents room was leaking from AC they did a Mickey Mouse fix. I don’t recommend staying here. Pay a little more and get a way better hotel.
Horrible experience in this hotel stayed in Rm1109 first night find roaches in room took pictures and took it to front desk . The person in front desk had a bad attitude when told them they had roaches. Second every time called front desk because needed something they will say will go in 5 minutes never showed up had to constantly call them to get service we needed. The place did not look like it did in pictures very old my parents room was leaking from AC they did a Mickey Mouse fix. I don’t recommend staying here. Pay a little more and get a way better hotel.
10
Pawel wojte
28 sept. 2025
·
A séjourné 4 nuits
Clean room
Clean room
2
Lerrick
23 sept. 2025
·
A séjourné 2 nuits
There was a roach in my room. Construction in one of the pools. Also fixing the leaking roof over the eating area with food out. Said they would give me a refund and didn’t.
There was a roach in my room. Construction in one of the pools. Also fixing the leaking roof over the eating area with food out. Said they would give me a refund and didn’t.
2
Obed
26 mars 2025
·
A séjourné 3 nuits
Por este medio deseo manifestar mi inconformidad respecto a la experiencia vivida durante mi estancia en el Hotel Royal Solaris Cancún. Considero que el servicio recibido no corresponde con el costo pagado ni con lo que se promociona, lo cual genera una profunda sensación de insatisfacción. Lamentablemente, no se cuenta con un mecanismo claro ni profesional para canalizar quejas o sugerencias, lo cual deja al huésped en un estado de indefensión ante situaciones que requieren atención oportuna. Lamentamos profundamente que, pese a haber confiado en el servicio ofrecido por el hotel, la experiencia haya sido deficiente. Por tal motivo, procederé a presentar mi denuncia formal ante PROFECO, ya que considero que no se están respetando los derechos del consumidor ni las condiciones prometidas al momento de la contratación del servicio. Espero que esta situación sirva como una llamada de atención para mejorar sus estándares de calidad y atención al cliente. Y agregó se fue el agua, no sirve el teléfono, estaban reparando a lado de la habitación y se oían martillazos toda la noche , el baño igual disfuncional .
Por este medio deseo manifestar mi inconformidad respecto a la experiencia vivida durante mi estancia en el Hotel Royal Solaris Cancún. Considero que el servicio recibido no corresponde con el costo pagado ni con lo que se promociona, lo cual genera una profunda sensación de insatisfacción. Lamentablemente, no se cuenta con un mecanismo claro ni profesional para canalizar quejas o sugerencias, lo cual deja al huésped en un estado de indefensión ante situaciones que requieren atención oportuna. Lamentamos profundamente que, pese a haber confiado en el servicio ofrecido por el hotel, la experiencia haya sido deficiente. Por tal motivo, procederé a presentar mi denuncia formal ante PROFECO, ya que considero que no se están respetando los derechos del consumidor ni las condiciones prometidas al momento de la contratación del servicio. Espero que esta situación sirva como una llamada de atención para mejorar sus estándares de calidad y atención al cliente. Y agregó se fue el agua, no sirve el teléfono, estaban reparando a lado de la habitación y se oían martillazos toda la noche , el baño igual disfuncional .
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres offrent de jolies vues sur l'océan ou le lagon et un espace suffisant, mais beaucoup mentionnent un décor désuet, des murs fins, des couloirs bruyants, un Wi-Fi en chambre aléatoire, des oreillers inconfortables, des problèmes de climatisation et certains jacuzzis hors service sur les balcons.
Avis de voyageur à ce sujet
6
YUKI
7 août 2025
·
A séjourné 2 nuits
The rooms were clean and the staff at the pool and restaurant were excellent. The prices were reasonable and the food was delicious. The walls are thin and you can clearly hear conversations from the hallway.
The rooms were clean and the staff at the pool and restaurant were excellent. The prices were reasonable and the food was delicious. The walls are thin and you can clearly hear conversations from the hallway.
8
Barbara
24 sept. 2025
·
A séjourné 5 nuits
Overall, this property is pretty good bang for your buck. The rooms were fairly basic, but clean. The amenities were nice
Overall, this property is pretty good bang for your buck. The rooms were fairly basic, but clean. The amenities were nice
6
Haley
21 févr. 2026
·
A séjourné 5 nuits
Room had a beautiful ocean view and housekeeping did a great job each day. However we booked a room with jetted tub on balcony and the jets did not work. We called to ask for it to be fixed several times, each time they would act like they knew nothing about it and then finally after 2 receptionist conspired behind the wall of reception for 5 minutes, they came with a video on a cellphone of water in a tub and said ‘see it works, they can show you how to use it.’ We had a good laugh.. we don’t need someone to show us how to fill a tub and push a button. But what do you know.. we returned to our room later that day and it was actually fixed. The only thing good at the buffet was the Mexican coffee. Only able to get a reservation at the restaurants 2x in 5 days. Come to find out they make 2 of three available to guests at the sister resorts. And the times we did get in the tables were 80% empty. Not to mention the pool which was very over crowded (available to sister resorts as well) and impossible to get a lounge chair unless you go down the night before and throw a towel over them, which they say is against the rules yet EVERYONE dos it. We spent 7 hours at the pool one day and a row of chairs was held with someone stuff and never used, this needs to be fixed immediately. Did get some nice pictures but will not stay here again.
Room had a beautiful ocean view and housekeeping did a great job each day. However we booked a room with jetted tub on balcony and the jets did not work. We called to ask for it to be fixed several times, each time they would act like they knew nothing about it and then finally after 2 receptionist conspired behind the wall of reception for 5 minutes, they came with a video on a cellphone of water in a tub and said ‘see it works, they can show you how to use it.’ We had a good laugh.. we don’t need someone to show us how to fill a tub and push a button. But what do you know.. we returned to our room later that day and it was actually fixed. The only thing good at the buffet was the Mexican coffee. Only able to get a reservation at the restaurants 2x in 5 days. Come to find out they make 2 of three available to guests at the sister resorts. And the times we did get in the tables were 80% empty. Not to mention the pool which was very over crowded (available to sister resorts as well) and impossible to get a lounge chair unless you go down the night before and throw a towel over them, which they say is against the rules yet EVERYONE dos it. We spent 7 hours at the pool one day and a row of chairs was held with someone stuff and never used, this needs to be fixed immediately. Did get some nice pictures but will not stay here again.
6
Yong
22 juin 2025
·
A séjourné 5 nuits
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
6
Sarah
6 juil. 2025
·
A séjourné 3 nuits
Old, dirty, and very loud. Rooms were okay, you can hear EVERYTHING from your room, hallways were very loud at night and hard to sleep. Bath towels were thin and small. Hotel was kinda gross, hair everywhere. Hair in the sheets, on the new blanket I requested, in the pool, on the floor in the buffet room. Buffet food was okay. Could not get a reservation at any of the restaurants because they were “booked” but after talking to concierge they fit us in right when the restaurant opened. Had to go to the hotel next door for the reservation. There was nobody in there until an hour and half after we were there so not sure how it was booked. Very annoying. Wouldn’t stay there again or recommend to anyone. Everyone at the hotel was very nice though. Not a handicap friendly hotel!!
Old, dirty, and very loud. Rooms were okay, you can hear EVERYTHING from your room, hallways were very loud at night and hard to sleep. Bath towels were thin and small. Hotel was kinda gross, hair everywhere. Hair in the sheets, on the new blanket I requested, in the pool, on the floor in the buffet room. Buffet food was okay. Could not get a reservation at any of the restaurants because they were “booked” but after talking to concierge they fit us in right when the restaurant opened. Had to go to the hotel next door for the reservation. There was nobody in there until an hour and half after we were there so not sure how it was booked. Very annoying. Wouldn’t stay there again or recommend to anyone. Everyone at the hotel was very nice though. Not a handicap friendly hotel!!
8
Carrie
12 nov. 2025
·
A séjourné 6 nuits
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
8
Alberto
14 août 2024
·
A séjourné 2 nuits
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
6
Tamara
2 août 2025
·
A séjourné 4 nuits
The food options were limited to the one Buffett for breakfast & dinner, no one tells you at check in that you have to make reservations to eat at the other restaurants. The internet access is very limited & it’s not a secure connections with a password. The room is very outdated & worn down. The pics on the website are of the rooms that have been remodeled which are ONLY available if you are a vacation club member. If you’re not a vacation club member you will be put in an old outdated, worn down room. I do NOT recommend this hotel at all.
The food options were limited to the one Buffett for breakfast & dinner, no one tells you at check in that you have to make reservations to eat at the other restaurants. The internet access is very limited & it’s not a secure connections with a password. The room is very outdated & worn down. The pics on the website are of the rooms that have been remodeled which are ONLY available if you are a vacation club member. If you’re not a vacation club member you will be put in an old outdated, worn down room. I do NOT recommend this hotel at all.
10
Tara Lynn
9 oct. 2025
·
A séjourné 6 nuits
The room was nice but we had to call daily to have the spa fixed
The room was nice but we had to call daily to have the spa fixed
8
UMED
6 août 2025
·
A séjourné 5 nuits
We stayed as a family of four—two adults and two kids (ages 11 and 9). 1.The room was a good size, but the noise insulation between rooms and the hallway was almost nonexistent. I had to use earplugs, like I do at other noisy hotels. For anyone who can’t sleep with earplugs, this could be a real issue. 2.The pillows were way too tall it felt like sleeping standing up. Also, the top blanket cover wasn’t clean. It had stains and looked like it hadn’t been replaced between guests, which wasn’t great. Now, onto the good stuff: •The food and drinks were excellent—lots of fresh options throughout the day. Some of the restaurants require reservations through the app at least a day in advance. They’re not necessarily better in terms of food, but it’s a nice experience and worth trying since it’s included. •The staff was super friendly and always answered all my questions. The only downside was the check-in process—it lacked clear information and guidance. You kind of have to figure things out yourself or find someone to explain the activities and dining options. One thing that felt a bit off: certain restaurants and activities are only available at specific times for members only. It gave off a weird vibe, like you paid a lot but were still excluded from parts of the resort. Overall, I’d definitely come back. Now that I know how everything works, I’d enjoy it even more next time. You’ll have a great time and never go hungry there’s good food available all day long.
We stayed as a family of four—two adults and two kids (ages 11 and 9). 1.The room was a good size, but the noise insulation between rooms and the hallway was almost nonexistent. I had to use earplugs, like I do at other noisy hotels. For anyone who can’t sleep with earplugs, this could be a real issue. 2.The pillows were way too tall it felt like sleeping standing up. Also, the top blanket cover wasn’t clean. It had stains and looked like it hadn’t been replaced between guests, which wasn’t great. Now, onto the good stuff: •The food and drinks were excellent—lots of fresh options throughout the day. Some of the restaurants require reservations through the app at least a day in advance. They’re not necessarily better in terms of food, but it’s a nice experience and worth trying since it’s included. •The staff was super friendly and always answered all my questions. The only downside was the check-in process—it lacked clear information and guidance. You kind of have to figure things out yourself or find someone to explain the activities and dining options. One thing that felt a bit off: certain restaurants and activities are only available at specific times for members only. It gave off a weird vibe, like you paid a lot but were still excluded from parts of the resort. Overall, I’d definitely come back. Now that I know how everything works, I’d enjoy it even more next time. You’ll have a great time and never go hungry there’s good food available all day long.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement décrit comme aimable et serviable au niveau du service de chambre, des restaurants et des animations, bien que les informations à l'arrivée puissent être peu claires et les ventes de parts de temps semblent insistantes. Certains clients signalent également un support à la réception lent ou peu réactif.
Avis de voyageur à ce sujet
10
Dwight
30 nov. 2025
·
A séjourné 3 nuits
Excellent guest service beautiful resort
Excellent guest service beautiful resort
10
Kibrom
10 sept. 2025
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A séjourné 4 nuits
Very friendly staff. Made us feel like We are family
Very friendly staff. Made us feel like We are family
4
Alfredo
11 sept. 2024
·
A séjourné 6 nuits
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
10
Maureen
11 oct. 2025
·
A séjourné 4 nuits
Everything is very clean, the food has good variety, the entertainment is great, and the staff is exceptional. One day I was certain I’d lost my phone - the security team was so attentive and helpful. I could hardly believe that they literally walked everywhere with me, looking in bushes, tracking the “find my phone app” etc. I have the sense that the staff isn’t just nice because they have to be but because they are just genuinely kind and caring people.
Everything is very clean, the food has good variety, the entertainment is great, and the staff is exceptional. One day I was certain I’d lost my phone - the security team was so attentive and helpful. I could hardly believe that they literally walked everywhere with me, looking in bushes, tracking the “find my phone app” etc. I have the sense that the staff isn’t just nice because they have to be but because they are just genuinely kind and caring people.
6
Juan Miguel
9 févr. 2025
·
A séjourné 5 nuits
Pool is very nice, lobby staff kept bugging us with their promotions. They won’t let us enjoy our stay.
Pool is very nice, lobby staff kept bugging us with their promotions. They won’t let us enjoy our stay.
6
Hiteshkumar
15 août 2025
·
A séjourné 2 nuits
Front desk people are soo rude and not friendly at all
Front desk people are soo rude and not friendly at all
10
Sarah Elizabeth
5 févr. 2025
·
A séjourné 4 nuits
Everyone was so nice and helpful. Beautiful view. Comfortable room, although the pillows were hard. We did listen to “club Solaris” program. Had no intention of buying in and informed the Rep before it started. As the time went way over time we left. They weren’t very happy and we didn’t get the promo’s promised. If you aren’t interested don’t agree to listen. Would definitely return to this resort.
Everyone was so nice and helpful. Beautiful view. Comfortable room, although the pillows were hard. We did listen to “club Solaris” program. Had no intention of buying in and informed the Rep before it started. As the time went way over time we left. They weren’t very happy and we didn’t get the promo’s promised. If you aren’t interested don’t agree to listen. Would definitely return to this resort.
8
Hyacinth
1 oct. 2025
·
A séjourné 4 nuits
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
10
francisco
8 déc. 2024
·
A séjourné 5 nuits
The staff people were very friendly and helpful. Always in the lookout of anything.
The staff people were very friendly and helpful. Always in the lookout of anything.
10
Kseniia
11 nov. 2025
·
A séjourné 4 nuits
I came here with my mom and 2 teenagers and we all loved it! Room was big enough for 4 of us. We had it cleaned every day. Staff is very friendly and helpful. Food was great with many choices. Hotel has its own store with everything you need for vacation (swimming suits, sunscreens, shirts and shorts, etc). Beach is clean with plenty of seats. We were absolutely happy with our stay!
I came here with my mom and 2 teenagers and we all loved it! Room was big enough for 4 of us. We had it cleaned every day. Staff is very friendly and helpful. Food was great with many choices. Hotel has its own store with everything you need for vacation (swimming suits, sunscreens, shirts and shorts, etc). Beach is clean with plenty of seats. We were absolutely happy with our stay!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement pratique dans la Zone Hôtelière, à quelques minutes en voiture de l'aéroport, avec un accès facile aux bus et un emplacement en bord de mer. La baignade peut être limitée par des vagues fortes ou des rochers devant l'hôtel.
Avis de voyageur à ce sujet
6
Iwona
11 mai 2025
·
A séjourné 7 nuits
The property is ok but needs some upgrades. The beach is small, and you can't get into the ocean because it is violent. The waves are just too big to enjoy. The check-in was unpleasant; we were not informed about the property, and had to find out from the waiter where we could have other food options. They did not make any effort to make our room ready at least a little bit earlier.
The property is ok but needs some upgrades. The beach is small, and you can't get into the ocean because it is violent. The waves are just too big to enjoy. The check-in was unpleasant; we were not informed about the property, and had to find out from the waiter where we could have other food options. They did not make any effort to make our room ready at least a little bit earlier.
10
Walter
28 févr. 2025
·
A séjourné 3 nuits
Awesome trip. Great location and easy access to restaurants and shopping off the resort.
Awesome trip. Great location and easy access to restaurants and shopping off the resort.
10
Johnson W
18 mai 2024
·
A séjourné 4 nuits
Great location & food options. Relaxing vacation any day.
Great location & food options. Relaxing vacation any day.
6
Pauline
17 oct. 2025
·
A séjourné 2 nuits
Really 3 Star Hotel This is a budget hotel like La Quinta status. Food is under seasoned. All restaurants expect buffet requires reservations via download their app. One waitress for the pool and none for beach area. Drinks watered down. Staff very friendly. Not a lot of activities for the kids just pool. Room was spacious and cleaned everyday. Recommend if your family is on a budget not great for couples. 15min from airport, use uber, it’s cheaper than taxi.
Really 3 Star Hotel This is a budget hotel like La Quinta status. Food is under seasoned. All restaurants expect buffet requires reservations via download their app. One waitress for the pool and none for beach area. Drinks watered down. Staff very friendly. Not a lot of activities for the kids just pool. Room was spacious and cleaned everyday. Recommend if your family is on a budget not great for couples. 15min from airport, use uber, it’s cheaper than taxi.
10
Patricia
2 mars 2025
·
A séjourné 3 nuits
The hotel is conveniently located in the hotel zone and the beach property is clean. Restaurants very clean and good food. Overall, the hotel is recommendable.
The hotel is conveniently located in the hotel zone and the beach property is clean. Restaurants very clean and good food. Overall, the hotel is recommendable.
8
Jesus Angel Martinez
4 juil. 2024
·
A séjourné 5 nuits
Properly has good food and entertainment. Easy access to beach.
Properly has good food and entertainment. Easy access to beach.
10
Susan
7 mars 2025
·
A séjourné 9 nuits
Our 9 days here were wonderful! Check in and out was very smooth and not a long wait. The hotel has an app that lists all the activities and restaurants and allows you to make reservations for the different restaurants. Sometimes the app was a bit slow or we had trouble getting online but it’s Mexico so the Wi-Fi is not always the best but we were on vacation so it’s ok. There were so many food choices that you could always find something to eat and the seafood options were always so fresh and amazing. We found some really wonderful waiters and would always ask to be in their section. Israel in the breakfast buffet is amazing! He made our stay special by his excellent service. Definitely eat at the Bogavante restaurant at lunch-no reservation needed and the food and view is amazing. You can also use the pool at the GR Caribe next to RS and it’s a quieter pool with more shade. When we were there the hotel was pretty busy with lots of families so you do have to get up early -7 am or so to find the best pool side seats. Same if you want to sit by the beach but even though there are umbrellas bc of the way the sun goes you often don’t have shade. The ocean is beautiful but there are some rocks so you have to be careful where you enter. Definitely do the parasailing with the guys right on the beach. It’s $75 per person and so worth it. The poolside staff is amazing with all the daily activities. Good job Matias Lalo Maggie Eder and Michele. We will def come back here!!
Our 9 days here were wonderful! Check in and out was very smooth and not a long wait. The hotel has an app that lists all the activities and restaurants and allows you to make reservations for the different restaurants. Sometimes the app was a bit slow or we had trouble getting online but it’s Mexico so the Wi-Fi is not always the best but we were on vacation so it’s ok. There were so many food choices that you could always find something to eat and the seafood options were always so fresh and amazing. We found some really wonderful waiters and would always ask to be in their section. Israel in the breakfast buffet is amazing! He made our stay special by his excellent service. Definitely eat at the Bogavante restaurant at lunch-no reservation needed and the food and view is amazing. You can also use the pool at the GR Caribe next to RS and it’s a quieter pool with more shade. When we were there the hotel was pretty busy with lots of families so you do have to get up early -7 am or so to find the best pool side seats. Same if you want to sit by the beach but even though there are umbrellas bc of the way the sun goes you often don’t have shade. The ocean is beautiful but there are some rocks so you have to be careful where you enter. Definitely do the parasailing with the guys right on the beach. It’s $75 per person and so worth it. The poolside staff is amazing with all the daily activities. Good job Matias Lalo Maggie Eder and Michele. We will def come back here!!
10
karen
21 juin 2024
·
A séjourné 2 nuits
Tudo muito bom. Praia linda.
Tudo muito bom. Praia linda.
10
Danielle
11 mars 2025
·
A séjourné 5 nuits
My husband & I loved this hotel, for our 2nd time in Cancun The staff was exceptional. The food was fabulous. We got a couples massage together. It was amazing. This is a family hotel. There are a lot of kids at this hotel, and in the swimming pool areas. That did not bother us. While staying at this hotel, we also had full access to the hotel next door. The pools, the buffets, the restaurants. It made us feel special. The view from our room was spectacular. For the price, this hotel was great. I can see why the price is a little lower than most, because of the Beach. It is beautiful, but there are rocks and red flags. You can not swim in it near by, you have to walk a little further down to the hotel beach spot (with yellow flags). I would stay at this hotel again, if I was on a budget. The hotels down the beach from this one are not good, I would not want to stay at them. My husband & I took a walk down the beach, and I am glad I did not choose them. These hotels are less expensive for a reason. Keep that in mind when choosing a hotel.
My husband & I loved this hotel, for our 2nd time in Cancun The staff was exceptional. The food was fabulous. We got a couples massage together. It was amazing. This is a family hotel. There are a lot of kids at this hotel, and in the swimming pool areas. That did not bother us. While staying at this hotel, we also had full access to the hotel next door. The pools, the buffets, the restaurants. It made us feel special. The view from our room was spectacular. For the price, this hotel was great. I can see why the price is a little lower than most, because of the Beach. It is beautiful, but there are rocks and red flags. You can not swim in it near by, you have to walk a little further down to the hotel beach spot (with yellow flags). I would stay at this hotel again, if I was on a budget. The hotels down the beach from this one are not good, I would not want to stay at them. My husband & I took a walk down the beach, and I am glad I did not choose them. These hotels are less expensive for a reason. Keep that in mind when choosing a hotel.
8
Brett
9 sept. 2024
·
A séjourné 7 nuits
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets sont fréquemment décrits comme répétitifs, tièdes ou limités, et il peut être difficile d'obtenir une réservation pour le dîner ; certaines boissons ont un goût d'eau. Quelques restaurants et plats (par exemple, Marco Polo, Bogavante, les pizzas, les desserts, les omelettes au petit-déjeuner) reçoivent des éloges.
Avis de voyageur à ce sujet
8
Kristi
31 mars 2025
·
A séjourné 4 nuits
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
6
Thea
6 déc. 2025
·
A séjourné 3 nuits
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
6
Simon
18 juil. 2025
·
A séjourné 3 nuits
Great staff but food no good and always the same, morning and aftrnoon. Very hard to reserve restaurants for dinner. We will not return again
Great staff but food no good and always the same, morning and aftrnoon. Very hard to reserve restaurants for dinner. We will not return again
8
Carrie
12 nov. 2025
·
A séjourné 6 nuits
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
6
Hector M
15 avr. 2025
·
A séjourné 9 nuits
Food is average, no seafood, just fish, no good beef. Drinks are average. Beer just 1 and draft, XX beer. The rest is fine. The building needs maintenance outside.
Food is average, no seafood, just fish, no good beef. Drinks are average. Beer just 1 and draft, XX beer. The rest is fine. The building needs maintenance outside.
8
Roxannie
17 août 2025
·
A séjourné 4 nuits
The food is cold, service poor
The food is cold, service poor
10
salah eddine
6 août 2025
·
A séjourné 6 nuits
Overall our stay was good. The staff is very friendly and nice. The hotel is clean. The food was the issue. Yes the buffet are huge and variety of choices but the taste was not very delicious. It makes sense when they have to cook for over than 500 people every day. They have also some good restaurants, booking is required before, the food is delicious. I recommend the hotel.
Overall our stay was good. The staff is very friendly and nice. The hotel is clean. The food was the issue. Yes the buffet are huge and variety of choices but the taste was not very delicious. It makes sense when they have to cook for over than 500 people every day. They have also some good restaurants, booking is required before, the food is delicious. I recommend the hotel.
10
Carlos
26 mai 2025
·
A séjourné 6 nuits
However some of the food for the all inclusive was ok at best and the drinks were watered down. But overall it was a good experience.
However some of the food for the all inclusive was ok at best and the drinks were watered down. But overall it was a good experience.
8
Kelly Jean
29 juin 2025
·
A séjourné 7 nuits
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
8
Hyacinth
1 oct. 2025
·
A séjourné 4 nuits
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Aiata
17 janv. 2026
·
A séjourné 6 nuits
La chambre était spacieuse. Mal insonorisée mais tant pis. Le personnel était très agréable et l’hôtel est très bien situé et sécurisé malgré tout.
La chambre était spacieuse. Mal insonorisée mais tant pis. Le personnel était très agréable et l’hôtel est très bien situé et sécurisé malgré tout.
10
Zineb
16 août 2025
·
A séjourné 10 nuits
Magnifique séjour en famille dans cet hôtel, je recommande fortement.
Magnifique séjour en famille dans cet hôtel, je recommande fortement.
10
Gilles Yvan
3 mars 2025
·
A séjourné 7 nuits
Très bel endroit, personnel attentionné, très propre.
Très bel endroit, personnel attentionné, très propre.
10
Catherine
14 avr. 2024
·
A séjourné 7 nuits
Les repas sont vraiment bons grâce à des stands qui réalisent les plats à la demande. Chambres très bien insonorisés Équipements enfants parfaits Par contre musique très forte autour de la piscine, heureusement c’est tranquille sur la plage. Pas de souci pour avoir un transat, mais ils sont collés les uns aux autres sans aucun espace Nous avons passé un excellent séjour en famille. Prix élevé pour une personne nous ayant rejoint en cours de séjour et partageant une de nos chambres, presque aussi cher que notre séjour comprenant le billet d’avion de France.
Les repas sont vraiment bons grâce à des stands qui réalisent les plats à la demande. Chambres très bien insonorisés Équipements enfants parfaits Par contre musique très forte autour de la piscine, heureusement c’est tranquille sur la plage. Pas de souci pour avoir un transat, mais ils sont collés les uns aux autres sans aucun espace Nous avons passé un excellent séjour en famille. Prix élevé pour une personne nous ayant rejoint en cours de séjour et partageant une de nos chambres, presque aussi cher que notre séjour comprenant le billet d’avion de France.
10
Victor
12 févr. 2024
·
A séjourné 9 nuits
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Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Cancún ?
Quel est le prix habituel des chambres au Royal Solaris Cancun - All Inclusive à Cancun ?
Au cours des 60 à 90 prochains jours, le prix des chambres au Royal Solaris Cancun - All Inclusive à Cancun se situe généralement autour de 410 $US par nuit pour deux personnes, allant de 207 $US à 801 $US aux dates de pointe.
Quel est le meilleur moment pour visiter le Royal Solaris Cancun - All Inclusive afin d'éviter la foule ?
La période la moins fréquentée au Royal Solaris Cancun - All Inclusive à Cancun est septembre, tandis que novembre est le mois le plus fréquenté. La demande devrait augmenter considérablement à la fin de l'automne, vers novembre, avec des plages et des piscines beaucoup plus calmes à la fin de l'été.
Qu'y a-t-il près du Royal Solaris Cancun - All Inclusive et à qui s'adresse-t-il ?
Situé dans le Quintana Roo, le Royal Solaris Cancun - All Inclusive à Cancun se trouve à proximité du lagon Nichupté, de la plage Delfines et du musée Maya de Cancun, avec le centre commercial Luxury Avenue et le Kukulcan Plaza à quelques pas. L'emplacement de l'hôtel et ses équipements adaptés aux familles le rendent bien adapté aux familles et aux couples à la recherche de plage, de shopping et de visites culturelles.
Quel mois offre les tarifs les plus bas au Royal Solaris Cancun - All Inclusive ?
Octobre est le mois le moins cher pour séjourner au Royal Solaris Cancun - All Inclusive à Cancun, avec une moyenne d'environ 198 $US par nuit, tandis que février est le plus cher, à environ 622 $US. Septembre est en fait le mois le plus calme en termes de foule, donc les mois les plus calmes et les moins chers ne correspondent pas pour cet établissement.
Comment le prix du Royal Solaris Cancun - All Inclusive se compare-t-il à celui des autres hôtels de Cancun ?
Le Royal Solaris Cancun - All Inclusive est moins cher que 7 hôtels comparables sur 16 à Cancun. Sa médiane habituelle est de 244 $US par nuit, contre environ 229 $US pour les hôtels similaires de la région.
Comment le prix par nuit à Royal Solaris Cancun - All Inclusive, à Cancún se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Royal Solaris Cancun - All Inclusive, à Cancún est de 205 $US par nuit pour 2 voyageurs, ce qui est habituel pour cet hôtel : il se situe à moins de 5 % de sa moyenne de 196 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 181 $US et 290 $US.
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-03: 203.51304376837157USD
- 2026-11-04: 203.51304376837157USD
- 2026-11-05: 203.32292724298094USD
- 2026-11-06: 199.21438755911254USD
- 2026-11-07: 221.09080354318235USD
- 2026-11-08: 224.34308051284788USD
- 2026-11-09: 224.37381647567747USD
- 2026-11-10: 224.3162423508911USD
- 2026-11-11: 224.73057686657714USD
- 2026-11-12: 228.13898909323117USD
- 2026-11-13: 228.13898909323117USD
- 2026-11-14: 204.6781771526184USD
- 2026-11-15: 204.29960968194578USD
- 2026-11-16: 220.50151443237303USD
- 2026-11-17: 220.4799305746765USD
- 2026-11-18: 220.2802155USD
- 2026-11-19: 221.00670033316038USD
- 2026-11-20: 228.13898909323117USD
- 2026-11-21: 220.50151443237303USD
- 2026-11-22: 224.08397119491576USD
- 2026-11-23: 225.83047789172363USD
- 2026-11-24: 225.10313451211547USD
- 2026-11-25: 216.3971472842407USD
- 2026-11-26: 216.3971472842407USD
- 2026-11-27: 222.74757496527099USD
- 2026-11-28: 208.08162698080443USD
- 2026-11-29: 215.53138904632567USD
- 2026-11-30: 208.81516906576536USD
- 2026-12-01: 218.82587215936277USD
- 2026-12-02: 215.5014086043701USD
- 2026-12-03: 218.8428370371704USD
- 2026-12-04: 215.97105068222044USD
- 2026-12-05: 222.12572977316282USD
- 2026-12-06: 221.51999091241453USD
- 2026-12-07: 221.51999091241453USD
- 2026-12-08: 221.51999091241453USD
- 2026-12-09: 221.51999091241453USD
- 2026-12-10: 221.51999091241453USD
- 2026-12-11: 216.4273509482727USD
- 2026-12-12: 209.23503262057494USD
- 2026-12-13: 213.4683877870178USD
- 2026-12-14: 213.4683877870178USD
- 2026-12-15: 213.4683877870178USD
- 2026-12-16: 213.4683877870178USD
- 2026-12-17: 213.4683877870178USD
- 2026-12-18: 213.4683877870178USD
- 2026-12-19: 213.4683877870178USD
- 2026-12-20: 213.4683877870178USD
- 2026-12-21: 229.11106972323606USD
- 2026-12-22: 221.41935209780883USD
- 2026-12-23: 226.45160190481565USD
- 2026-12-24: 366.38421579296875USD
- 2026-12-25: 357.2903201090698USD
- 2026-12-26: 365.3318438991699USD
- 2026-12-27: 356.724538USD
- 2026-12-28: 357.2903201090698USD
- 2026-12-29: 436.0806043193359USD
- 2026-12-30: 434.3196912131347USD
- 2026-12-31: 456.9290311287231USD
- 2027-01-01: 446.78719365069577USD
- 2027-01-02: 400.9200021747436USD
- 2027-01-03: 224.9387228673706USD
À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 18 h 00. Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les arrivées anticipées ne sont pas possibles dans cet établissement.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 21 ans
- Cet hébergement accepte les cartes de crédit et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend le dispositif de sécurité suivant : un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- L'établissement informe que les demandes de vue depuis le logement effectuées lors de la réservation sont soumises à la disponibilité lors de l'enregistrement.
- Pour tous les paiements effectués par carte de paiement American Express, des frais supplémentaires de 5 % s'appliquent en cas d'annulation ou de remboursement.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Les frais de carte de crédit sont soumis à un supplément de 5 %.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Club pour enfants
Petit-déjeuner en chambre
Snack Bar/Deli
Activités
Piscine
Jardin
Plage (à proximité)
Aire de jeux
Piscine extérieure
Musique live
Mobilier d'extérieur
Terrasse
Fitness Center (nearby)
Water Park