Royal Solaris Cancun - All Inclusive
154 USD
a notte
Media per settembre
Prezzi per Royal Solaris Cancun - All Inclusive
Seleziona le date per controllare prezzi e disponibilità
154 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Royal Solaris Cancun - All Inclusive, il prezzo per notte è in media di 154 USD nel mese più economico (settembre) e di 522 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 331 USD |
| febbraio | 522 USD |
| marzo | 399 USD |
| aprile | 218 USD |
| maggio | 186 USD |
| giugno | 191 USD |
| luglio | 193 USD |
| agosto | 186 USD |
| settembre | 154 USD |
| ottobre | 159 USD |
| novembre | 295 USD |
| dicembre | 357 USD |
G
F
M
A
M
G
L
A
set · 154 USD
S
O
N
D
Prezzo più alto: febbraio (circa 522 USD)
Prezzo più basso: settembre (circa 154 USD)
Informazioni su questa struttura
Rilassati al massimo con massaggi, trattamenti per il corpo e trattamenti per il viso. Se cerchi occasioni di svago, avrai a disposizione una piscina all'aperto e una palestra. In questa struttura potrai inoltre contare su il Wi-Fi gratuito...
Servizi
Rilassati al massimo con massaggi, trattamenti per il corpo e trattamenti per il viso. Se cerchi occasioni di svago, avrai a disposizione una piscina all'aperto e una palestra. In questa struttura potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di check-out veloce, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Mangia un boccone al Las Fuentes, uno dei 4 ristoranti disponibili presso un resort, oppure resta in stanza e approfitta dell'ottimo servizio in camera 24 ore su 24. Oppure, ci sono stuzzichini al al bar/caffetteria. Desideri rilassarti con un drink rinfrescante? Troverai un bar sull'acqua e 2 bar/lounge. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 06:30 alle ore 11:00.
Camere
Rilassati in una delle 299 camere della struttura, complete di minibar con snack e bevande gratuite e TV LED. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti. I comfort includono telefoni, casseforti e scrivanie.
Posizione
Royal Solaris Cancun - All Inclusive ti permette di soggiornare nel centro di Cancún e di raggiungere a piedi El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc e Iberostar Cancun Golf Course in meno di un quarto d'ora. Questa struttura all-inclusive dista 1,3 km da Spiaggia Playa Delfines e 7,1 km da La Isla Shopping Mall.
Nelle vicinanze
Laguna di Nichupté(0.2 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.6 miglia)
Sito Archeologico di El Rey(0.7 miglia)
Iberostar Cancun Golf Course(0.7 miglia)
Inizio del Sentiero Rovine di El Rey(0.7 miglia)
Spiaggia Playa Delfines(0.8 miglia)
Parco Nazionale Arrecife de Puerto Morelos(1.5 miglia)
Inizio del Sentiero Museo Maya(1.8 miglia)
Museo Maya di Cancún(2 miglia)
San Miguelito(2.2 miglia)
Oasis Arena(2.2 miglia)
Aquaworld(2.5 miglia)
Spiaggia Ballenas(3.1 miglia)
Centro commerciale Luxury Avenue(3.8 miglia)
Centro commerciale Kukulcan Plaza(3.8 miglia)
L'aeroporto più comodo per raggiungere Royal Solaris Cancun - All Inclusive è Aeroporto Internazionale di Cancún (CUN)(8.6 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Banco escursioni
Posizione
Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Sección A, Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Messico
Laguna di Nichupté (0.2 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.6 miglia)
Sito Archeologico di El Rey (0.7 miglia)
Iberostar Cancun Golf Course (0.7 miglia)
Inizio del Sentiero Rovine di El Rey (0.7 miglia)
Spiaggia Playa Delfines (0.8 miglia)
Opzioni camera
6
Camera Deluxe, vista oceano (Deal of the Day)
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Deluxe Room, Jetted Tub, Ocean View Free Wi-Fi
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
366 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
6
Deluxe Room, Ocean View Free Wi-Fi
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 4
366 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Deluxe Lagoon Room Free Wi-Fi
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 4
366 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Royal Solaris Cancun - All Inclusive
7.8
Buono
Sulla base di 1405 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
0%
In coppia
34%
Famiglia
51%
Gruppo
13%
In solitaria
0%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Royal Solaris Cancun - All Inclusive, i viaggiatori lodano spesso la cordialità del personale, l'atmosfera adatta alle famiglie e la posizione sul mare, mentre molti notano una qualità del cibo variabile, difficoltà a prenotare i ristoranti specializzati e, occasionalmente, bevande annacquate nel pacchetto all-inclusive.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Al Royal Solaris Cancun - All Inclusive, i viaggiatori lodano spesso la cordialità del personale, l'atmosfera adatta alle famiglie e la posizione sul mare, mentre molti notano una qualità del cibo variabile, difficoltà a prenotare i ristoranti specializzati e, occasionalmente, bevande annacquate nel pacchetto all-inclusive.
Le camere variano da moderne a datate; le viste sull'oceano sono molto richieste, ma i muri sottili, la connessione Wi-Fi intermittente in camera e problemi di manutenzione come condizionatori che perdono o idromassaggi rotti compaiono in diverse recensioni. Le famiglie apprezzano le piscine, il miniclub, la spa e gli spettacoli serali, anche se sdraio e zone d'ombra sono limitati, alcune aree chiudono presto e occasionali ristrutturazioni o chiusure ne compromettono l'accesso. Aspettatevi un resort familiare vivace ed economico, con attività dinamiche, ristorazione altalenante e infrastrutture che mostrano i segni del tempo.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Diverse piscine, un'area per bambini, una spa e spettacoli serali sono punti di forza, e alcuni ospiti usufruiscono delle strutture della struttura sorella. Affollamento, zone d'ombra e sdraio limitati, chiusure anticipate e lavori in corso o chiusure periodiche sono lamentele ricorrenti.
Recensioni degli ospiti correlate
8
Nathan
1 nov 2025
·
Soggiorno di 5 notti
The staff was amazing. Used the spa too and the massages were great
The staff was amazing. Used the spa too and the massages were great
6
Thea
6 dic 2025
·
Soggiorno di 3 notti
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
8
Tsharra
29 set 2025
·
Soggiorno di 4 notti
Room was clean just outdated. They were renovating a pool on our side of building and unclear how we should get to the main pool or accessing kids club. But we figured it out. First experience of being charged seaweed cleaning of the beach but definitely understand the need. Overall, it was a good property!
Room was clean just outdated. They were renovating a pool on our side of building and unclear how we should get to the main pool or accessing kids club. But we figured it out. First experience of being charged seaweed cleaning of the beach but definitely understand the need. Overall, it was a good property!
6
Rachel
13 apr 2025
·
Soggiorno di 7 notti
Beautiful beaches, nice area, yummy dinners. Unfortunately no night life what so ever so that was disappointing. Everything closed at 10-11pm every night. There weren't many gluten free options for my mother which was difficult. Breakfast wasn't great but dinners were excellent at every restaurant.
Beautiful beaches, nice area, yummy dinners. Unfortunately no night life what so ever so that was disappointing. Everything closed at 10-11pm every night. There weren't many gluten free options for my mother which was difficult. Breakfast wasn't great but dinners were excellent at every restaurant.
8
Iva
10 lug 2025
·
Soggiorno di 7 notti
Clean property and friendly staff. Food was fine, there was food all day long. Nice pools, but the lounges were placed almost on one another, too close. Not even a step apart. On the beach, there were not enough umbrellas. The pictures on Expedia.com display a lot more shade on the beach. Expedia, or the property should update the images. Also, we were supposed to have a free bottle of water per person daily, but couple of days no water was left in the room. Overall, we still had good vacation.
Clean property and friendly staff. Food was fine, there was food all day long. Nice pools, but the lounges were placed almost on one another, too close. Not even a step apart. On the beach, there were not enough umbrellas. The pictures on Expedia.com display a lot more shade on the beach. Expedia, or the property should update the images. Also, we were supposed to have a free bottle of water per person daily, but couple of days no water was left in the room. Overall, we still had good vacation.
10
Leon
9 mar 2025
·
Soggiorno di 7 notti
Music, Excellent. Swimming pool has only 1 ladder to serve all sections.
Music, Excellent. Swimming pool has only 1 ladder to serve all sections.
6
Duane
8 ott 2025
·
Soggiorno di 7 notti
Pool under construction during visit. With food limited at pool. Quality of food has gone down since the last stay Not much variety
Pool under construction during visit. With food limited at pool. Quality of food has gone down since the last stay Not much variety
8
marty alan van
4 mar 2025
·
Soggiorno di 7 notti
Very nice vacation at this resort. Staff, food, pools, pool activities during thr day all.great. the only complaint I have is the layout of the walking areas oitside around the pools is designed in such a way that it seems crowded and the lounge chairs at the pools are way to close together
Very nice vacation at this resort. Staff, food, pools, pool activities during thr day all.great. the only complaint I have is the layout of the walking areas oitside around the pools is designed in such a way that it seems crowded and the lounge chairs at the pools are way to close together
10
william raul
18 ott 2025
·
Soggiorno di 6 notti
This hotel is a little older, but the staff and the service makes up for it. Food is good and the best part is they share amenities with its sister more modern hotel next door. So you can use their restaurants and other services.
This hotel is a little older, but the staff and the service makes up for it. Food is good and the best part is they share amenities with its sister more modern hotel next door. So you can use their restaurants and other services.
8
Patrick
9 feb 2025
·
Soggiorno di 7 notti
Very easy resort to get around in. Spa staff was great. Overall Staff was very helpful. This resort is very kid friendly.
Very easy resort to get around in. Spa staff was great. Overall Staff was very helpful. This resort is very kid friendly.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti segnalano camere pulite e giardini curati, ma i problemi ricorrenti includono infiltrazioni durante la pioggia, avvistamenti di insetti e, occasionalmente, stoviglie o biancheria sporca.
Recensioni degli ospiti correlate
8
Nair
8 feb 2025
·
Soggiorno di 4 notti
In general all part outside of property is amazing, but the mold smell inside of my room was terrible. Also we foud some termites on the bed.
In general all part outside of property is amazing, but the mold smell inside of my room was terrible. Also we foud some termites on the bed.
2
Huber
9 ott 2025
·
Soggiorno di 3 notti
When we arrived the lobby and property looked beautiful but upon entering our room and the outside pool area we found it to be wore down, old, dirty and not as advertised in pictures and reviews we found online. Half the resort was shut down for construction which we were not informed about and upon looking at their website was not noted on their as well. It was the middle of day and only dining available was pool side where food was cold and old tasting. The pigeons were pooping all over tables we ate at, around the one pool open u could see cracks and wear and tear, and upon walking around the open facilities it was very dirty. We checked out 30 mins after arrival and went and stayed at a nearby resort.
When we arrived the lobby and property looked beautiful but upon entering our room and the outside pool area we found it to be wore down, old, dirty and not as advertised in pictures and reviews we found online. Half the resort was shut down for construction which we were not informed about and upon looking at their website was not noted on their as well. It was the middle of day and only dining available was pool side where food was cold and old tasting. The pigeons were pooping all over tables we ate at, around the one pool open u could see cracks and wear and tear, and upon walking around the open facilities it was very dirty. We checked out 30 mins after arrival and went and stayed at a nearby resort.
2
ASLI
20 ago 2024
·
Soggiorno di 4 notti
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
2
Venkata
27 dic 2024
·
Soggiorno di 2 notti
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
10
Bethanie
10 nov 2025
·
Soggiorno di 3 notti
Room was very clean, excellent staff
Room was very clean, excellent staff
6
sharmaine
15 nov 2024
·
Soggiorno di 6 notti
The staff were great and kind. The front desk was accommodating, and informative. The timeshare people were pushy, even when we attended the presentation, we had people still asking us to attend it. The property itself is outdated, they need new poolside loungers, they were so dirty and gross. Our room was also dirty. The bed sheets were itchy and we even found sand on our sheets. We also found what looked to be a booger on the curtain, it was absolutely disgusting, there was a hair in it and everything. Our jacuzzi was also disgusting, looked like it wasn't cleaned at all, we didn't even end up using it. Food was good, wish there was more a variety, but nonetheless it was still good. The snackbar was good, especially the pizza. The cups at the bars we so dirty, we watched the bar staff just dump the used dirty cups into a bucket of soapy water then rinse it. The activities were great, loved the entertainment.
The staff were great and kind. The front desk was accommodating, and informative. The timeshare people were pushy, even when we attended the presentation, we had people still asking us to attend it. The property itself is outdated, they need new poolside loungers, they were so dirty and gross. Our room was also dirty. The bed sheets were itchy and we even found sand on our sheets. We also found what looked to be a booger on the curtain, it was absolutely disgusting, there was a hair in it and everything. Our jacuzzi was also disgusting, looked like it wasn't cleaned at all, we didn't even end up using it. Food was good, wish there was more a variety, but nonetheless it was still good. The snackbar was good, especially the pizza. The cups at the bars we so dirty, we watched the bar staff just dump the used dirty cups into a bucket of soapy water then rinse it. The activities were great, loved the entertainment.
2
Richard
20 mag 2024
·
Soggiorno di 6 notti
Horrible experience in this hotel stayed in Rm1109 first night find roaches in room took pictures and took it to front desk . The person in front desk had a bad attitude when told them they had roaches. Second every time called front desk because needed something they will say will go in 5 minutes never showed up had to constantly call them to get service we needed. The place did not look like it did in pictures very old my parents room was leaking from AC they did a Mickey Mouse fix. I don’t recommend staying here. Pay a little more and get a way better hotel.
Horrible experience in this hotel stayed in Rm1109 first night find roaches in room took pictures and took it to front desk . The person in front desk had a bad attitude when told them they had roaches. Second every time called front desk because needed something they will say will go in 5 minutes never showed up had to constantly call them to get service we needed. The place did not look like it did in pictures very old my parents room was leaking from AC they did a Mickey Mouse fix. I don’t recommend staying here. Pay a little more and get a way better hotel.
10
Pawel wojte
28 set 2025
·
Soggiorno di 4 notti
Clean room
Clean room
2
Lerrick
23 set 2025
·
Soggiorno di 2 notti
There was a roach in my room. Construction in one of the pools. Also fixing the leaking roof over the eating area with food out. Said they would give me a refund and didn’t.
There was a roach in my room. Construction in one of the pools. Also fixing the leaking roof over the eating area with food out. Said they would give me a refund and didn’t.
2
Obed
26 mar 2025
·
Soggiorno di 3 notti
Por este medio deseo manifestar mi inconformidad respecto a la experiencia vivida durante mi estancia en el Hotel Royal Solaris Cancún. Considero que el servicio recibido no corresponde con el costo pagado ni con lo que se promociona, lo cual genera una profunda sensación de insatisfacción. Lamentablemente, no se cuenta con un mecanismo claro ni profesional para canalizar quejas o sugerencias, lo cual deja al huésped en un estado de indefensión ante situaciones que requieren atención oportuna. Lamentamos profundamente que, pese a haber confiado en el servicio ofrecido por el hotel, la experiencia haya sido deficiente. Por tal motivo, procederé a presentar mi denuncia formal ante PROFECO, ya que considero que no se están respetando los derechos del consumidor ni las condiciones prometidas al momento de la contratación del servicio. Espero que esta situación sirva como una llamada de atención para mejorar sus estándares de calidad y atención al cliente. Y agregó se fue el agua, no sirve el teléfono, estaban reparando a lado de la habitación y se oían martillazos toda la noche , el baño igual disfuncional .
Por este medio deseo manifestar mi inconformidad respecto a la experiencia vivida durante mi estancia en el Hotel Royal Solaris Cancún. Considero que el servicio recibido no corresponde con el costo pagado ni con lo que se promociona, lo cual genera una profunda sensación de insatisfacción. Lamentablemente, no se cuenta con un mecanismo claro ni profesional para canalizar quejas o sugerencias, lo cual deja al huésped en un estado de indefensión ante situaciones que requieren atención oportuna. Lamentamos profundamente que, pese a haber confiado en el servicio ofrecido por el hotel, la experiencia haya sido deficiente. Por tal motivo, procederé a presentar mi denuncia formal ante PROFECO, ya que considero que no se están respetando los derechos del consumidor ni las condiciones prometidas al momento de la contratación del servicio. Espero que esta situación sirva como una llamada de atención para mejorar sus estándares de calidad y atención al cliente. Y agregó se fue el agua, no sirve el teléfono, estaban reparando a lado de la habitación y se oían martillazos toda la noche , el baño igual disfuncional .
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le camere offrono una bella vista sull'oceano o sulla laguna e uno spazio adeguato, ma molti menzionano arredi datati, muri sottili, corridoi rumorosi, connessione Wi-Fi intermittente in camera, cuscini scomodi, problemi con l'aria condizionata e alcune idromassaggi non funzionanti sul balcone.
Recensioni degli ospiti correlate
6
YUKI
7 ago 2025
·
Soggiorno di 2 notti
The rooms were clean and the staff at the pool and restaurant were excellent. The prices were reasonable and the food was delicious. The walls are thin and you can clearly hear conversations from the hallway.
The rooms were clean and the staff at the pool and restaurant were excellent. The prices were reasonable and the food was delicious. The walls are thin and you can clearly hear conversations from the hallway.
8
Barbara
24 set 2025
·
Soggiorno di 5 notti
Overall, this property is pretty good bang for your buck. The rooms were fairly basic, but clean. The amenities were nice
Overall, this property is pretty good bang for your buck. The rooms were fairly basic, but clean. The amenities were nice
6
Haley
21 feb 2026
·
Soggiorno di 5 notti
Room had a beautiful ocean view and housekeeping did a great job each day. However we booked a room with jetted tub on balcony and the jets did not work. We called to ask for it to be fixed several times, each time they would act like they knew nothing about it and then finally after 2 receptionist conspired behind the wall of reception for 5 minutes, they came with a video on a cellphone of water in a tub and said ‘see it works, they can show you how to use it.’ We had a good laugh.. we don’t need someone to show us how to fill a tub and push a button. But what do you know.. we returned to our room later that day and it was actually fixed. The only thing good at the buffet was the Mexican coffee. Only able to get a reservation at the restaurants 2x in 5 days. Come to find out they make 2 of three available to guests at the sister resorts. And the times we did get in the tables were 80% empty. Not to mention the pool which was very over crowded (available to sister resorts as well) and impossible to get a lounge chair unless you go down the night before and throw a towel over them, which they say is against the rules yet EVERYONE dos it. We spent 7 hours at the pool one day and a row of chairs was held with someone stuff and never used, this needs to be fixed immediately. Did get some nice pictures but will not stay here again.
Room had a beautiful ocean view and housekeeping did a great job each day. However we booked a room with jetted tub on balcony and the jets did not work. We called to ask for it to be fixed several times, each time they would act like they knew nothing about it and then finally after 2 receptionist conspired behind the wall of reception for 5 minutes, they came with a video on a cellphone of water in a tub and said ‘see it works, they can show you how to use it.’ We had a good laugh.. we don’t need someone to show us how to fill a tub and push a button. But what do you know.. we returned to our room later that day and it was actually fixed. The only thing good at the buffet was the Mexican coffee. Only able to get a reservation at the restaurants 2x in 5 days. Come to find out they make 2 of three available to guests at the sister resorts. And the times we did get in the tables were 80% empty. Not to mention the pool which was very over crowded (available to sister resorts as well) and impossible to get a lounge chair unless you go down the night before and throw a towel over them, which they say is against the rules yet EVERYONE dos it. We spent 7 hours at the pool one day and a row of chairs was held with someone stuff and never used, this needs to be fixed immediately. Did get some nice pictures but will not stay here again.
6
Yong
22 giu 2025
·
Soggiorno di 5 notti
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
6
Sarah
6 lug 2025
·
Soggiorno di 3 notti
Old, dirty, and very loud. Rooms were okay, you can hear EVERYTHING from your room, hallways were very loud at night and hard to sleep. Bath towels were thin and small. Hotel was kinda gross, hair everywhere. Hair in the sheets, on the new blanket I requested, in the pool, on the floor in the buffet room. Buffet food was okay. Could not get a reservation at any of the restaurants because they were “booked” but after talking to concierge they fit us in right when the restaurant opened. Had to go to the hotel next door for the reservation. There was nobody in there until an hour and half after we were there so not sure how it was booked. Very annoying. Wouldn’t stay there again or recommend to anyone. Everyone at the hotel was very nice though. Not a handicap friendly hotel!!
Old, dirty, and very loud. Rooms were okay, you can hear EVERYTHING from your room, hallways were very loud at night and hard to sleep. Bath towels were thin and small. Hotel was kinda gross, hair everywhere. Hair in the sheets, on the new blanket I requested, in the pool, on the floor in the buffet room. Buffet food was okay. Could not get a reservation at any of the restaurants because they were “booked” but after talking to concierge they fit us in right when the restaurant opened. Had to go to the hotel next door for the reservation. There was nobody in there until an hour and half after we were there so not sure how it was booked. Very annoying. Wouldn’t stay there again or recommend to anyone. Everyone at the hotel was very nice though. Not a handicap friendly hotel!!
8
Carrie
12 nov 2025
·
Soggiorno di 6 notti
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
8
Alberto
14 ago 2024
·
Soggiorno di 2 notti
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
6
Tamara
2 ago 2025
·
Soggiorno di 4 notti
The food options were limited to the one Buffett for breakfast & dinner, no one tells you at check in that you have to make reservations to eat at the other restaurants. The internet access is very limited & it’s not a secure connections with a password. The room is very outdated & worn down. The pics on the website are of the rooms that have been remodeled which are ONLY available if you are a vacation club member. If you’re not a vacation club member you will be put in an old outdated, worn down room. I do NOT recommend this hotel at all.
The food options were limited to the one Buffett for breakfast & dinner, no one tells you at check in that you have to make reservations to eat at the other restaurants. The internet access is very limited & it’s not a secure connections with a password. The room is very outdated & worn down. The pics on the website are of the rooms that have been remodeled which are ONLY available if you are a vacation club member. If you’re not a vacation club member you will be put in an old outdated, worn down room. I do NOT recommend this hotel at all.
10
Tara Lynn
9 ott 2025
·
Soggiorno di 6 notti
The room was nice but we had to call daily to have the spa fixed
The room was nice but we had to call daily to have the spa fixed
8
UMED
6 ago 2025
·
Soggiorno di 5 notti
We stayed as a family of four—two adults and two kids (ages 11 and 9). 1.The room was a good size, but the noise insulation between rooms and the hallway was almost nonexistent. I had to use earplugs, like I do at other noisy hotels. For anyone who can’t sleep with earplugs, this could be a real issue. 2.The pillows were way too tall it felt like sleeping standing up. Also, the top blanket cover wasn’t clean. It had stains and looked like it hadn’t been replaced between guests, which wasn’t great. Now, onto the good stuff: •The food and drinks were excellent—lots of fresh options throughout the day. Some of the restaurants require reservations through the app at least a day in advance. They’re not necessarily better in terms of food, but it’s a nice experience and worth trying since it’s included. •The staff was super friendly and always answered all my questions. The only downside was the check-in process—it lacked clear information and guidance. You kind of have to figure things out yourself or find someone to explain the activities and dining options. One thing that felt a bit off: certain restaurants and activities are only available at specific times for members only. It gave off a weird vibe, like you paid a lot but were still excluded from parts of the resort. Overall, I’d definitely come back. Now that I know how everything works, I’d enjoy it even more next time. You’ll have a great time and never go hungry there’s good food available all day long.
We stayed as a family of four—two adults and two kids (ages 11 and 9). 1.The room was a good size, but the noise insulation between rooms and the hallway was almost nonexistent. I had to use earplugs, like I do at other noisy hotels. For anyone who can’t sleep with earplugs, this could be a real issue. 2.The pillows were way too tall it felt like sleeping standing up. Also, the top blanket cover wasn’t clean. It had stains and looked like it hadn’t been replaced between guests, which wasn’t great. Now, onto the good stuff: •The food and drinks were excellent—lots of fresh options throughout the day. Some of the restaurants require reservations through the app at least a day in advance. They’re not necessarily better in terms of food, but it’s a nice experience and worth trying since it’s included. •The staff was super friendly and always answered all my questions. The only downside was the check-in process—it lacked clear information and guidance. You kind of have to figure things out yourself or find someone to explain the activities and dining options. One thing that felt a bit off: certain restaurants and activities are only available at specific times for members only. It gave off a weird vibe, like you paid a lot but were still excluded from parts of the resort. Overall, I’d definitely come back. Now that I know how everything works, I’d enjoy it even more next time. You’ll have a great time and never go hungry there’s good food available all day long.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il servizio è ampiamente descritto come cordiale e disponibile in tutti i reparti (pulizia, ristoranti e intrattenimento), anche se le informazioni al check-in possono essere poco chiare e le proposte di multiproprietà invadenti. Alcuni ospiti segnalano anche un supporto alla reception lento o poco reattivo.
Recensioni degli ospiti correlate
10
Dwight
30 nov 2025
·
Soggiorno di 3 notti
Excellent guest service beautiful resort
Excellent guest service beautiful resort
10
Kibrom
10 set 2025
·
Soggiorno di 4 notti
Very friendly staff. Made us feel like We are family
Very friendly staff. Made us feel like We are family
4
Alfredo
11 set 2024
·
Soggiorno di 6 notti
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
10
Maureen
11 ott 2025
·
Soggiorno di 4 notti
Everything is very clean, the food has good variety, the entertainment is great, and the staff is exceptional. One day I was certain I’d lost my phone - the security team was so attentive and helpful. I could hardly believe that they literally walked everywhere with me, looking in bushes, tracking the “find my phone app” etc. I have the sense that the staff isn’t just nice because they have to be but because they are just genuinely kind and caring people.
Everything is very clean, the food has good variety, the entertainment is great, and the staff is exceptional. One day I was certain I’d lost my phone - the security team was so attentive and helpful. I could hardly believe that they literally walked everywhere with me, looking in bushes, tracking the “find my phone app” etc. I have the sense that the staff isn’t just nice because they have to be but because they are just genuinely kind and caring people.
6
Juan Miguel
9 feb 2025
·
Soggiorno di 5 notti
Pool is very nice, lobby staff kept bugging us with their promotions. They won’t let us enjoy our stay.
Pool is very nice, lobby staff kept bugging us with their promotions. They won’t let us enjoy our stay.
6
Hiteshkumar
15 ago 2025
·
Soggiorno di 2 notti
Front desk people are soo rude and not friendly at all
Front desk people are soo rude and not friendly at all
10
Sarah Elizabeth
5 feb 2025
·
Soggiorno di 4 notti
Everyone was so nice and helpful. Beautiful view. Comfortable room, although the pillows were hard. We did listen to “club Solaris” program. Had no intention of buying in and informed the Rep before it started. As the time went way over time we left. They weren’t very happy and we didn’t get the promo’s promised. If you aren’t interested don’t agree to listen. Would definitely return to this resort.
Everyone was so nice and helpful. Beautiful view. Comfortable room, although the pillows were hard. We did listen to “club Solaris” program. Had no intention of buying in and informed the Rep before it started. As the time went way over time we left. They weren’t very happy and we didn’t get the promo’s promised. If you aren’t interested don’t agree to listen. Would definitely return to this resort.
8
Hyacinth
1 ott 2025
·
Soggiorno di 4 notti
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
10
francisco
8 dic 2024
·
Soggiorno di 5 notti
The staff people were very friendly and helpful. Always in the lookout of anything.
The staff people were very friendly and helpful. Always in the lookout of anything.
10
Kseniia
11 nov 2025
·
Soggiorno di 4 notti
I came here with my mom and 2 teenagers and we all loved it! Room was big enough for 4 of us. We had it cleaned every day. Staff is very friendly and helpful. Food was great with many choices. Hotel has its own store with everything you need for vacation (swimming suits, sunscreens, shirts and shorts, etc). Beach is clean with plenty of seats. We were absolutely happy with our stay!
I came here with my mom and 2 teenagers and we all loved it! Room was big enough for 4 of us. We had it cleaned every day. Staff is very friendly and helpful. Food was great with many choices. Hotel has its own store with everything you need for vacation (swimming suits, sunscreens, shirts and shorts, etc). Beach is clean with plenty of seats. We were absolutely happy with our stay!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Posizione comoda nella Zona Hotelera, a breve distanza dall'aeroporto, con facile accesso agli autobus e una posizione fronte mare. Il nuoto può essere limitato da onde agitate o rocce di fronte all'hotel.
Recensioni degli ospiti correlate
6
Iwona
11 mag 2025
·
Soggiorno di 7 notti
The property is ok but needs some upgrades. The beach is small, and you can't get into the ocean because it is violent. The waves are just too big to enjoy. The check-in was unpleasant; we were not informed about the property, and had to find out from the waiter where we could have other food options. They did not make any effort to make our room ready at least a little bit earlier.
The property is ok but needs some upgrades. The beach is small, and you can't get into the ocean because it is violent. The waves are just too big to enjoy. The check-in was unpleasant; we were not informed about the property, and had to find out from the waiter where we could have other food options. They did not make any effort to make our room ready at least a little bit earlier.
10
Walter
28 feb 2025
·
Soggiorno di 3 notti
Awesome trip. Great location and easy access to restaurants and shopping off the resort.
Awesome trip. Great location and easy access to restaurants and shopping off the resort.
10
Johnson W
18 mag 2024
·
Soggiorno di 4 notti
Great location & food options. Relaxing vacation any day.
Great location & food options. Relaxing vacation any day.
6
Pauline
17 ott 2025
·
Soggiorno di 2 notti
Really 3 Star Hotel This is a budget hotel like La Quinta status. Food is under seasoned. All restaurants expect buffet requires reservations via download their app. One waitress for the pool and none for beach area. Drinks watered down. Staff very friendly. Not a lot of activities for the kids just pool. Room was spacious and cleaned everyday. Recommend if your family is on a budget not great for couples. 15min from airport, use uber, it’s cheaper than taxi.
Really 3 Star Hotel This is a budget hotel like La Quinta status. Food is under seasoned. All restaurants expect buffet requires reservations via download their app. One waitress for the pool and none for beach area. Drinks watered down. Staff very friendly. Not a lot of activities for the kids just pool. Room was spacious and cleaned everyday. Recommend if your family is on a budget not great for couples. 15min from airport, use uber, it’s cheaper than taxi.
10
Patricia
2 mar 2025
·
Soggiorno di 3 notti
The hotel is conveniently located in the hotel zone and the beach property is clean. Restaurants very clean and good food. Overall, the hotel is recommendable.
The hotel is conveniently located in the hotel zone and the beach property is clean. Restaurants very clean and good food. Overall, the hotel is recommendable.
8
Jesus Angel Martinez
4 lug 2024
·
Soggiorno di 5 notti
Properly has good food and entertainment. Easy access to beach.
Properly has good food and entertainment. Easy access to beach.
10
Susan
7 mar 2025
·
Soggiorno di 9 notti
Our 9 days here were wonderful! Check in and out was very smooth and not a long wait. The hotel has an app that lists all the activities and restaurants and allows you to make reservations for the different restaurants. Sometimes the app was a bit slow or we had trouble getting online but it’s Mexico so the Wi-Fi is not always the best but we were on vacation so it’s ok. There were so many food choices that you could always find something to eat and the seafood options were always so fresh and amazing. We found some really wonderful waiters and would always ask to be in their section. Israel in the breakfast buffet is amazing! He made our stay special by his excellent service. Definitely eat at the Bogavante restaurant at lunch-no reservation needed and the food and view is amazing. You can also use the pool at the GR Caribe next to RS and it’s a quieter pool with more shade. When we were there the hotel was pretty busy with lots of families so you do have to get up early -7 am or so to find the best pool side seats. Same if you want to sit by the beach but even though there are umbrellas bc of the way the sun goes you often don’t have shade. The ocean is beautiful but there are some rocks so you have to be careful where you enter. Definitely do the parasailing with the guys right on the beach. It’s $75 per person and so worth it. The poolside staff is amazing with all the daily activities. Good job Matias Lalo Maggie Eder and Michele. We will def come back here!!
Our 9 days here were wonderful! Check in and out was very smooth and not a long wait. The hotel has an app that lists all the activities and restaurants and allows you to make reservations for the different restaurants. Sometimes the app was a bit slow or we had trouble getting online but it’s Mexico so the Wi-Fi is not always the best but we were on vacation so it’s ok. There were so many food choices that you could always find something to eat and the seafood options were always so fresh and amazing. We found some really wonderful waiters and would always ask to be in their section. Israel in the breakfast buffet is amazing! He made our stay special by his excellent service. Definitely eat at the Bogavante restaurant at lunch-no reservation needed and the food and view is amazing. You can also use the pool at the GR Caribe next to RS and it’s a quieter pool with more shade. When we were there the hotel was pretty busy with lots of families so you do have to get up early -7 am or so to find the best pool side seats. Same if you want to sit by the beach but even though there are umbrellas bc of the way the sun goes you often don’t have shade. The ocean is beautiful but there are some rocks so you have to be careful where you enter. Definitely do the parasailing with the guys right on the beach. It’s $75 per person and so worth it. The poolside staff is amazing with all the daily activities. Good job Matias Lalo Maggie Eder and Michele. We will def come back here!!
10
karen
21 giu 2024
·
Soggiorno di 2 notti
Tudo muito bom. Praia linda.
Tudo muito bom. Praia linda.
10
Danielle
11 mar 2025
·
Soggiorno di 5 notti
My husband & I loved this hotel, for our 2nd time in Cancun The staff was exceptional. The food was fabulous. We got a couples massage together. It was amazing. This is a family hotel. There are a lot of kids at this hotel, and in the swimming pool areas. That did not bother us. While staying at this hotel, we also had full access to the hotel next door. The pools, the buffets, the restaurants. It made us feel special. The view from our room was spectacular. For the price, this hotel was great. I can see why the price is a little lower than most, because of the Beach. It is beautiful, but there are rocks and red flags. You can not swim in it near by, you have to walk a little further down to the hotel beach spot (with yellow flags). I would stay at this hotel again, if I was on a budget. The hotels down the beach from this one are not good, I would not want to stay at them. My husband & I took a walk down the beach, and I am glad I did not choose them. These hotels are less expensive for a reason. Keep that in mind when choosing a hotel.
My husband & I loved this hotel, for our 2nd time in Cancun The staff was exceptional. The food was fabulous. We got a couples massage together. It was amazing. This is a family hotel. There are a lot of kids at this hotel, and in the swimming pool areas. That did not bother us. While staying at this hotel, we also had full access to the hotel next door. The pools, the buffets, the restaurants. It made us feel special. The view from our room was spectacular. For the price, this hotel was great. I can see why the price is a little lower than most, because of the Beach. It is beautiful, but there are rocks and red flags. You can not swim in it near by, you have to walk a little further down to the hotel beach spot (with yellow flags). I would stay at this hotel again, if I was on a budget. The hotels down the beach from this one are not good, I would not want to stay at them. My husband & I took a walk down the beach, and I am glad I did not choose them. These hotels are less expensive for a reason. Keep that in mind when choosing a hotel.
8
Brett
9 set 2024
·
Soggiorno di 7 notti
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
I buffet sono spesso descritti come ripetitivi, tiepidi o con scelta limitata, ed è difficile prenotare a cena; alcune bevande sembrano annacquate. Alcuni ristoranti e piatti (ad esempio Marco Polo, Bogavante, pizza, dessert, omelette a colazione) ricevono elogi.
Recensioni degli ospiti correlate
8
Kristi
31 mar 2025
·
Soggiorno di 4 notti
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
6
Thea
6 dic 2025
·
Soggiorno di 3 notti
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
6
Simon
18 lug 2025
·
Soggiorno di 3 notti
Great staff but food no good and always the same, morning and aftrnoon. Very hard to reserve restaurants for dinner. We will not return again
Great staff but food no good and always the same, morning and aftrnoon. Very hard to reserve restaurants for dinner. We will not return again
8
Carrie
12 nov 2025
·
Soggiorno di 6 notti
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
6
Hector M
15 apr 2025
·
Soggiorno di 9 notti
Food is average, no seafood, just fish, no good beef. Drinks are average. Beer just 1 and draft, XX beer. The rest is fine. The building needs maintenance outside.
Food is average, no seafood, just fish, no good beef. Drinks are average. Beer just 1 and draft, XX beer. The rest is fine. The building needs maintenance outside.
8
Roxannie
17 ago 2025
·
Soggiorno di 4 notti
The food is cold, service poor
The food is cold, service poor
10
salah eddine
6 ago 2025
·
Soggiorno di 6 notti
Overall our stay was good. The staff is very friendly and nice. The hotel is clean. The food was the issue. Yes the buffet are huge and variety of choices but the taste was not very delicious. It makes sense when they have to cook for over than 500 people every day. They have also some good restaurants, booking is required before, the food is delicious. I recommend the hotel.
Overall our stay was good. The staff is very friendly and nice. The hotel is clean. The food was the issue. Yes the buffet are huge and variety of choices but the taste was not very delicious. It makes sense when they have to cook for over than 500 people every day. They have also some good restaurants, booking is required before, the food is delicious. I recommend the hotel.
10
Carlos
26 mag 2025
·
Soggiorno di 6 notti
However some of the food for the all inclusive was ok at best and the drinks were watered down. But overall it was a good experience.
However some of the food for the all inclusive was ok at best and the drinks were watered down. But overall it was a good experience.
8
Kelly Jean
29 giu 2025
·
Soggiorno di 7 notti
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
8
Hyacinth
1 ott 2025
·
Soggiorno di 4 notti
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
6
Daniel
10 lug 2026
·
Soggiorno di 5 notti
We had a great time. I've never met a staff as kind and helpful. We will definitely be back.
We had a great time. I've never met a staff as kind and helpful. We will definitely be back.
8
Silvia
16 giu 2026
·
Soggiorno di 6 notti
Our bathroom sink needed maintenance because the drainer was working slowly but otherwise well clean
Our bathroom sink needed maintenance because the drainer was working slowly but otherwise well clean
8
Gabrielle Celeste
13 giu 2026
·
Soggiorno di 6 notti
The resort was very beautiful, plenty of food and drink to go around. We loved our stay
The resort was very beautiful, plenty of food and drink to go around. We loved our stay
10
Eliana
12 giu 2026
·
Soggiorno di 11 notti
The staff was very friendly and helpful. I was treated like a Queen. Thank you!
The staff was very friendly and helpful. I was treated like a Queen. Thank you!
8
GUILLERMO LOZANO
11 giu 2026
·
Soggiorno di 5 notti
.
.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Stai considerando questo hotel per il tuo viaggio a Cancún?
Quali sono di solito le tariffe delle camere presso il Royal Solaris Cancun - All Inclusive a Cancun?
Nei prossimi 60–90 giorni, le tariffe delle camere presso il Royal Solaris Cancun - All Inclusive a Cancun si aggirano in genere intorno a 190 USD a notte per due ospiti, variando da 186 USD a 224 USD nelle date di picco.
Qual è il periodo migliore per visitare il Royal Solaris Cancun - All Inclusive per evitare la folla?
Giugno è il mese più tranquillo presso il Royal Solaris Cancun - All Inclusive a Cancun, con una domanda molto inferiore rispetto al picco di agosto; se preferisci meno folla e un accesso più facile ai servizi, pianifica per l'inizio dell'estate piuttosto che per la fine dell'estate.
Quale mese è il più economico per soggiornare al Royal Solaris Cancun - All Inclusive?
Settembre è il mese più economico per soggiornare al Royal Solaris Cancun - All Inclusive a Cancun, con una media di 189 USD a notte; febbraio è il mese più costoso, con una media di 622 USD a notte. I bassi prezzi di settembre si verificano anche se giugno è il mese meno affollato.
Quali attrazioni e tipi di viaggiatori sono vicini o adatti al Royal Solaris Cancun - All Inclusive?
Il Royal Solaris Cancun - All Inclusive a Cancun si trova a Quintana Roo, vicino alla Laguna Nichupté, alla spiaggia di Delfines e al Museo Maya di Cancun, rendendolo una base conveniente per il tempo in spiaggia e la cultura locale; l'hotel attrae principalmente famiglie e coppie e mette in risalto i temi della spiaggia/costa e adatti alle famiglie.
Come si confrontano le tariffe di questo hotel con quelle di altri hotel nelle vicinanze?
Il Royal Solaris Cancun - All Inclusive a Cancun è più economico di 13 hotel comparabili su 19 nelle vicinanze, con una mediana tipica di 238 USD a notte rispetto a circa 250 USD per i pari nella zona.
Come si confronta il prezzo per notte di Royal Solaris Cancun - All Inclusive, Cancún con quello delle ultime settimane?
Il prezzo attuale di Royal Solaris Cancun - All Inclusive, Cancún è di 179 USD a notte per 2 ospiti, un prezzo basso per questo hotel: circa 20% in meno rispetto alla media di 218 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 194 USD e 307 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: 178.72484990844725USD
- 2026-09-19: 178.7170139717102USD
- 2026-09-20: 178.7170139717102USD
- 2026-09-21: 187.1870129722595USD
- 2026-09-22: 187.17132356872557USD
- 2026-09-23: 178.75212668151855USD
- 2026-09-24: 178.7170139717102USD
- 2026-09-25: 178.77566955184935USD
- 2026-09-26: 178.72484990844725USD
- 2026-09-27: 176.5669346054077USD
- 2026-09-28: 178.7170139717102USD
- 2026-09-29: 178.7170139717102USD
- 2026-09-30: 178.72484990844725USD
- 2026-10-01: 178.7170139717102USD
- 2026-10-02: 187.20270237579345USD
- 2026-10-03: 187.17132356872557USD
- 2026-10-04: 187.1870129722595USD
- 2026-10-05: 187.1870129722595USD
- 2026-10-06: 178.72484990844725USD
- 2026-10-07: 178.7170139717102USD
- 2026-10-08: 178.72484990844725USD
- 2026-10-09: 178.77975405578613USD
- 2026-10-10: 178.72484990844725USD
- 2026-10-11: 178.7170139717102USD
- 2026-10-12: 178.72484990844725USD
- 2026-10-13: 178.7170139717102USD
- 2026-10-14: 178.7170139717102USD
- 2026-10-15: 178.72484990844725USD
- 2026-10-16: 187.1870129722595USD
- 2026-10-17: 187.20270237579345USD
- 2026-10-18: 187.17132356872557USD
- 2026-10-19: 187.1870129722595USD
- 2026-10-20: 187.17132356872557USD
- 2026-10-21: 178.7170139717102USD
- 2026-10-22: 178.7170139717102USD
- 2026-10-23: 178.72484990844725USD
- 2026-10-24: 178.77975405578613USD
- 2026-10-25: 178.77975405578613USD
- 2026-10-26: 178.72484990844725USD
- 2026-10-27: 178.7170139717102USD
- 2026-10-28: 178.10356705856321USD
- 2026-10-29: 178.77975405578613USD
- 2026-10-30: 178.77975405578613USD
- 2026-10-31: 187.20270237579345USD
- 2026-11-01: 198.04099492721556USD
- 2026-11-02: 199.35068322601316USD
- 2026-11-03: 196.00529920120238USD
- 2026-11-04: 199.0279548248291USD
- 2026-11-05: 192.92218240127562USD
- 2026-11-06: 198.04099492721556USD
- 2026-11-07: 234.20773464202878USD
- 2026-11-08: 228.11751138153076USD
- 2026-11-09: 234.20773464202878USD
- 2026-11-10: 234.20773464202878USD
- 2026-11-11: 221.04123978652953USD
- 2026-11-12: 221.04123978652953USD
- 2026-11-13: 221.01576860961913USD
- 2026-11-14: 202.35642234191894USD
- 2026-11-15: 202.02456077957152USD
- 2026-11-16: 219.38894399871825USD
- 2026-11-17: 219.02824548797605USD
- 2026-11-18: 217.38511792144774USD
Se prevedi di arrivare dopo le ore 18:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Questa struttura non consente il check-in anticipato.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- L'età minima per la registrazione presso questa struttura durante lo Spring Break è di 21 anni.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un rilevatore di fumo
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- L'hotel informa che le camere con vista richieste durante la prenotazione sono soggette a disponibilità al momento del check-in.
- Tutti i pagamenti effettuati tramite carta di credito American Express sono soggetti a una tassa del 5% in caso di cancellazione e/o rimborso.
- Si richiede la prenotazione per i trattamenti spa. Le prenotazioni possono essere effettuate contattando un resort prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Non è necessaria l'auto per gli spostamenti da e per la struttura.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Ai pagamenti con carta di credito verrà applicato un supplemento del 5%
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Banco escursioni
Servizi
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito
Attività
Piscina
Giardino
Spiaggia - nelle vicinanze
Area giochi
Piscina scoperta
Musica dal vivo
Mobili da esterno
Terrazza
Fitness Center (nearby)
Water Park
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Mini-club
Colazione in camera
Snack Bar/Deli