HF Fénix Garden
US$159
/ night
Avg. for September
Prices for HF Fénix Garden
Select dates to see prices and availability
US$159
/ night
Avg. for September
Monthly average prices
Nightly prices at HF Fénix Garden average US$80 in the cheapest month (January) and US$159 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$80 |
| February | US$80 |
| March | US$102 |
| April | US$126 |
| May | US$159 |
| June | US$136 |
| July | US$117 |
| August | US$117 |
| September | US$159 |
| October | US$156 |
| November | US$113 |
| December | US$90 |
J
F
M
A
M
J
J
A
Sept · US$159
S
O
N
D
Most expensive: September (~US$159)
Cheapest: January (~US$80)
About this property
Centrally located hotel in Lisbon with a terrace, garden views, and air-conditioned rooms featuring LCD televisions.
Location
Located in Lisbon City Center, a neighborhood in Lisbon, HF Fénix Garden is near a metro station. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Alvalade Stadium or Estádio da Luz.
Parking
Restaurant
Non-smoking rooms
Babysitting/Child services
Business centre
Room service
Room options
6
Comfort King
Room details
1 Double Bed
Sleeps 2
183 ft²
Air ConditioningSafety Deposit BoxPrivate Bathroom
6
Comfort Twin Room
Room details
2 Single Beds
Sleeps 2
151 ft²
Air ConditioningSafety Deposit BoxPrivate Bathroom
7
Double Or Twin Room
Room details
2 Single Beds
1 Double Bed
Sleeps 2
151 ft²
Air ConditioningSafety Deposit BoxPrivate Bathroom
8
Comfort Double Room
Room details
1 Double Bed
Sleeps 2
151 ft²
Air ConditioningSafety Deposit BoxPrivate Bathroom
7
Economy Double Or Twin Room
Room details
2 Single Beds
1 Double Bed
Sleeps 2
151 ft²
Air ConditioningSafety Deposit BoxPrivate Bathroom
Guest reviews of HF Fénix Garden
8.7
Fabulous
Based on 1,058 verified reviews
Who stays here?
Business
4%
Couple
55%
Family
19%
Group
17%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At HF Fénix Garden, travellers highlight a convenient base by Marquês de Pombal with metro and buses steps away, clean and comfortable rooms with big beds, and notably friendly, attentive staff that help make stays smooth and welcoming.
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What guests think
At HF Fénix Garden, travellers highlight a convenient base by Marquês de Pombal with metro and buses steps away, clean and comfortable rooms with big beds, and notably friendly, attentive staff that help make stays smooth and welcoming.
Recurring drawbacks include traffic noise in some street-facing rooms and occasional maintenance issues such as weak or nonworking fridges and seasonal heating or air-conditioning limitations. Breakfast is widely liked, though a few guests found the selection repetitive, slow to be replenished, or not included in some rates. Overall, expect a well-run, good-value city stay with excellent transport links and warm service.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are simple; on-site parking is available but paid and access is tight, and there is a small outdoor seating/garden. Some guests also used the rooftop bar at the sister HF hotel next door.
Related guest reviews
10
Shellini
22 Oct 2025
·
Stayed 3 nights
The hotel was clean, location brilliant for getting around as it was right next to the metro. Staff were helpful and friendly. Plently of restaurants nearby. Lovely outside sitting area
The hotel was clean, location brilliant for getting around as it was right next to the metro. Staff were helpful and friendly. Plently of restaurants nearby. Lovely outside sitting area
10
Kristina
30 Jun 2024
·
Stayed 1 night
The check in and check out process was very quick. Parking was available. It was close to public transit but also easy to walk to many places. The rooms were clean and the bed was comfortable.
The check in and check out process was very quick. Parking was available. It was close to public transit but also easy to walk to many places. The rooms were clean and the bed was comfortable.
10
Juan
9 Sept 2025
·
Stayed 2 nights
I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!
I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!
8
Fabrice
30 Jan 2024
·
Stayed 2 nights
Personnel tres agréable et donne tous les renseignement, parking cher mais tout est cher a Lisbonne
Personnel tres agréable et donne tous les renseignement, parking cher mais tout est cher a Lisbonne
10
W
10 Jun 2025
·
Stayed 2 nights
Using Fenix Music Rooftop bar next door was nice. Breakfast ok.
Using Fenix Music Rooftop bar next door was nice. Breakfast ok.
10
Larry
22 Nov 2025
·
Stayed 6 nights
Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!
Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!
8
Etienne
26 Jul 2025
·
Stayed 6 nights
Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !
Nous avons passé un super séjour. La propreté de la chambre était irréprochable chaque jour que nous avons passé. Le personnel est très agréable. En revanche, le jardin manque un peu de vie et de naturel. Globalement nous sommes très satisfait de notre séjour, on recommande !
10
Bruce
2 May 2025
·
Stayed 2 nights
Central location is great to get around Lisbon. Metro stop right across the street. Great view from rooftop bar at Hotel Femix Music next door.
Central location is great to get around Lisbon. Metro stop right across the street. Great view from rooftop bar at Hotel Femix Music next door.
8
Petrica
27 Jan 2025
·
Stayed 1 night
The garage is very convenient for this city and very nice!
The garage is very convenient for this city and very nice!
8
Myrna
17 May 2025
·
Stayed 3 nights
Very convenient that the property had a very good generator while the 10 hour power outage in all of Portugal and Spain
Very convenient that the property had a very good generator while the 10 hour power outage in all of Portugal and Spain
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are consistently described as very clean, with reliable housekeeping. A few isolated issues were noted, including pests or bathroom odors.
Related guest reviews
10
Samuel
1 Aug 2025
·
Stayed 3 nights
Clean, quiet, with attentive and helpful staff. Perfect location near metro. Amazing value
Clean, quiet, with attentive and helpful staff. Perfect location near metro. Amazing value
8
Nicolas
2 May 2024
·
Stayed 4 nights
Très bien placé Proche aéroport avec metro et proche centre ville soit à pied soit en metro. Très propre Très bonne literie Bien insonorisé Bon petit déjeuner Il y a uniquement les odeurs désagréables de la salle de bain qui étaient désagréables. Très bon séjour
Très bien placé Proche aéroport avec metro et proche centre ville soit à pied soit en metro. Très propre Très bonne literie Bien insonorisé Bon petit déjeuner Il y a uniquement les odeurs désagréables de la salle de bain qui étaient désagréables. Très bon séjour
10
Lisa
19 Jul 2025
·
Stayed 5 nights
We arrived early in the morning but they were able to check us in. The room and the bathroom are big and clean. The bed is comfortable. It's walkable to metro station and busses. The breakfast has variarities. Mostly, the staff were very friendly and helpful! My family had a great time staying in this hotel.
We arrived early in the morning but they were able to check us in. The room and the bathroom are big and clean. The bed is comfortable. It's walkable to metro station and busses. The breakfast has variarities. Mostly, the staff were very friendly and helpful! My family had a great time staying in this hotel.
10
BEATRIZ ELENA
8 Jul 2025
·
Stayed 3 nights
Excelente servicio, comodidad limpieza
Excelente servicio, comodidad limpieza
10
Juvenilson
4 Oct 2025
·
Stayed 4 nights
Bom atendimento, quarto limpo, confortável,
Bom atendimento, quarto limpo, confortável,
2
KIN TAK MANSON
2 May 2025
·
Stayed 6 nights
Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.
Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.
10
Fiona
21 May 2025
·
Stayed 3 nights
This is only a 3 star but I've been in worse 4 star properties. Very clean, everything you need, very nice staff. A bit of a walk down to the main centre but not too far.
This is only a 3 star but I've been in worse 4 star properties. Very clean, everything you need, very nice staff. A bit of a walk down to the main centre but not too far.
10
Antonio C
2 Oct 2025
·
Stayed 1 night
Muito bem atendido, quarto limpo, espaçoso, confortável, café da manhã excelente.
Muito bem atendido, quarto limpo, espaçoso, confortável, café da manhã excelente.
10
Richard
9 Apr 2024
·
Stayed 3 nights
This is a great value, well run hotel that is well located and close to the Metro system. The rooms are so well thought out: socket next to the bed, huge window out to your personal patio (I was on 8th floor). Electric blind, well lit bathroom, fridge, tea and coffee. The team on reception were all very friendly and cheerful. And I got up late on one of my days, not leaving the room until 2pm - and my room was still made up. A pleasant surprise. Thank you Fenix! I will definitely come back.
This is a great value, well run hotel that is well located and close to the Metro system. The rooms are so well thought out: socket next to the bed, huge window out to your personal patio (I was on 8th floor). Electric blind, well lit bathroom, fridge, tea and coffee. The team on reception were all very friendly and cheerful. And I got up late on one of my days, not leaving the room until 2pm - and my room was still made up. A pleasant surprise. Thank you Fenix! I will definitely come back.
10
Tatiana
24 Jan 2026
·
Stayed 6 nights
Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).
Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, often spacious, and feature large, comfy beds; some offer quiet courtyard views or balconies. Downsides include traffic noise in street-facing rooms and occasional issues with fridges, water pressure, and seasonal heating or air-conditioning.
Related guest reviews
8
Sheila
10 Apr 2024
·
Stayed 2 nights
Friendly staff and overall the room was nice. My only complaint would be the lack of insulation from the windows. They must have been single pane glass next to the busy street, because the noise level was so loud that I kept thinking the windows had to be open!
Friendly staff and overall the room was nice. My only complaint would be the lack of insulation from the windows. They must have been single pane glass next to the busy street, because the noise level was so loud that I kept thinking the windows had to be open!
10
Michael
1 Feb 2025
·
Stayed 3 nights
Very clean and modern and quiet. It is in a business area with a nearby park and a few dining options. Uber rides to train station and airport about 10-12 euros from here.
Very clean and modern and quiet. It is in a business area with a nearby park and a few dining options. Uber rides to train station and airport about 10-12 euros from here.
10
Karen
22 Feb 2026
·
Stayed 3 nights
Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of
Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of
4
Meng-Han
5 Sept 2025
·
Stayed 6 nights
The room is not sound proof and I can not sleep well due to the traffic noise on the street. The fridge is not working. The staff is not friendly and cannot help with my unexpected change of the trip plan due to the LIS airport strike.
The room is not sound proof and I can not sleep well due to the traffic noise on the street. The fridge is not working. The staff is not friendly and cannot help with my unexpected change of the trip plan due to the LIS airport strike.
4
Chan
22 Feb 2024
·
Stayed 3 nights
No air-con during the night.
No air-con during the night.
10
GABRIEL
27 Jan 2026
·
Stayed 6 nights
Quarto espaçoso, com cama grande e instalações modernas. Funcionários bem atenciosos. Localização perfeita ao lado de supermercados, restaurantes e de uma estação de metrô central. Único ponto negativo a destacar foi que no inverno eles desligam o sistema central de ar condicionado, portanto o quarto fica um pouco quente, e a água acabou por duas vezes no banheiro.
Quarto espaçoso, com cama grande e instalações modernas. Funcionários bem atenciosos. Localização perfeita ao lado de supermercados, restaurantes e de uma estação de metrô central. Único ponto negativo a destacar foi que no inverno eles desligam o sistema central de ar condicionado, portanto o quarto fica um pouco quente, e a água acabou por duas vezes no banheiro.
6
Paul
27 May 2025
·
Stayed 3 nights
Hotel is located next to a busy city street on a steep hill where 3 lanes of vehicles accelerate up or down the street all day and night. This makes it incredibly noisy - especially if you are on the 2nd floor facing the street. Bring earplugs and noise-canceling headphones and just know what you're in for. However, the location relative to the metro and various attractions of Lisbon was great. I really wish that they closed the street at night so I could get decent sleep. Otherwise, room was clean and staff was excellent.
Hotel is located next to a busy city street on a steep hill where 3 lanes of vehicles accelerate up or down the street all day and night. This makes it incredibly noisy - especially if you are on the 2nd floor facing the street. Bring earplugs and noise-canceling headphones and just know what you're in for. However, the location relative to the metro and various attractions of Lisbon was great. I really wish that they closed the street at night so I could get decent sleep. Otherwise, room was clean and staff was excellent.
10
Carol Ann
22 Sept 2023
·
Stayed 6 nights
This hotel is a hidden gem. Great value, beds and pillows were comfortable. Our King bed was even bigger than ours back home! The a/c worked well.. Hotel was very clean, great housekeeping..location is great! Breakfast was really good! Plenty to choose from. New items daily, hot and cold selections. Loved the coffee.. would recommend and stay here again.. only negative was shower was small, but they do have other rooms with a bathtub instead..
This hotel is a hidden gem. Great value, beds and pillows were comfortable. Our King bed was even bigger than ours back home! The a/c worked well.. Hotel was very clean, great housekeeping..location is great! Breakfast was really good! Plenty to choose from. New items daily, hot and cold selections. Loved the coffee.. would recommend and stay here again.. only negative was shower was small, but they do have other rooms with a bathtub instead..
4
TINA
18 Apr 2024
·
Stayed 1 night
Not for someone with mobility issues. Entrance to the hotel is on a steep incline. There is a large broken sidewalk in front ot the entrance way making it hard to get in and out of taxis or cars in front ot he the hotel. The bathroom is large but the shower is inside a tub. The tub is so high I could not climb into it to take a shower.
Not for someone with mobility issues. Entrance to the hotel is on a steep incline. There is a large broken sidewalk in front ot the entrance way making it hard to get in and out of taxis or cars in front ot he the hotel. The bathroom is large but the shower is inside a tub. The tub is so high I could not climb into it to take a shower.
8
Maurice
24 Aug 2025
·
Stayed 5 nights
Fridge didn’t work well and failed to chill our drinks.
Fridge didn’t work well and failed to chill our drinks.
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AI-generated summary based on recent guest reviews
Service
Service is a strong point, with friendly, helpful staff frequently praised at reception and in the breakfast room. There are occasional reports of impolite or unhelpful responses and limited flexibility on late checkout or room changes.
Related guest reviews
10
PAULO
26 Jan 2026
·
Stayed 13 nights
Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.
Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.
10
Larry
22 Nov 2025
·
Stayed 6 nights
Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!
Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!
10
Carlos Augusto Moraes de
28 Jan 2026
·
Stayed 3 nights
Quarto impecável, equipe super prestativa e total atenção aos detalhes.
Quarto impecável, equipe super prestativa e total atenção aos detalhes.
10
Karen
22 Feb 2026
·
Stayed 3 nights
Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of
Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of
10
Pik Wan
16 Jan 2026
·
Stayed 4 nights
Staff was friendly. Location is near food and transport
Staff was friendly. Location is near food and transport
2
KIN TAK MANSON
2 May 2025
·
Stayed 6 nights
Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.
Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches.
10
Anja
25 Oct 2025
·
Stayed 3 nights
Staff is so friendly and offering a warm welcome to all visitors and show pleasure in their daily work.
Staff is so friendly and offering a warm welcome to all visitors and show pleasure in their daily work.
8
Mary
12 May 2025
·
Stayed 2 nights
The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you
The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you
10
Tatiana
24 Jan 2026
·
Stayed 6 nights
Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).
Quarto e áreas comuns excelentes bem como o café da manhã. Priorizaram a limpeza do.quarto. É importante destacar a gentileza e simpatia dos funcionários, sobretudo Diana, Mauro e David (restaurante).
10
Larry
28 Jun 2025
·
Stayed 3 nights
Diana at the front desk was very helpful. The bedding was fantastic. Breakfast was included in a wonderful setting. Walk to #1 Hop on Bus was just 2-3 minutes. I highly recommend!
Diana at the front desk was very helpful. The bedding was fantastic. Breakfast was included in a wonderful setting. Walk to #1 Hop on Bus was just 2-3 minutes. I highly recommend!
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AI-generated summary based on recent guest reviews
Location
Excellent base by Marquês de Pombal, steps from the metro, buses, and hop-on hop-off routes, with shops and restaurants nearby and a park across the street. Some guests note it is a 15–25 minute walk to the historic center and the busy junction can bring traffic noise.
Related guest reviews
10
Sabari
5 Sept 2024
·
Stayed 5 nights
Location , location , location !! Breakfast was great ! Reception staff was awesome !! Hop on hop off buses literally across the street !!
Location , location , location !! Breakfast was great ! Reception staff was awesome !! Hop on hop off buses literally across the street !!
8
Scott
24 Nov 2025
·
Stayed 2 nights
Hotel is clean and everyone is professional. My only issue is this requires walking 15 minutes to the “ tourist “ areas . It is not located too far but uber was needed several times . Only one block ate excellent local breakfast restaurants
Hotel is clean and everyone is professional. My only issue is this requires walking 15 minutes to the “ tourist “ areas . It is not located too far but uber was needed several times . Only one block ate excellent local breakfast restaurants
10
Larry
22 Nov 2025
·
Stayed 6 nights
Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!
Had a terrific 6 night stay here. The location is fantastic for access to public transportation (i.e. the metro Marques de Pombal station is half a block away) including many bus stops. The hotel itself is very quiet, modern, clean and the room plenty spacious with nice amenities such as coffee, tea, hot kettle, refrigerator and two free water bottles for your stay. Room service is great too, you can even order online. Many dining options close by, convenience stores, even a DIY laundry or two. Great city, great hotel, great value and great staff. I'd come back in a heartbeat!
10
Karen
22 Feb 2026
·
Stayed 3 nights
Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of
Large bedroom with huge comfy bed. The location is great, metro very close, 20/25 min walk down to the main tourist areas. All the staff were friendly, polite and efficient. was really good, large selection of
8
Fabio
4 May 2024
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Stayed 1 night
Super praktisch an der Metrostation gelegen. Hatte alles was wir für eine Nacht brauchten. Der große Park gegenüber ist super um dem Gewusel zu entkommen.
Super praktisch an der Metrostation gelegen. Hatte alles was wir für eine Nacht brauchten. Der große Park gegenüber ist super um dem Gewusel zu entkommen.
10
Barney
25 Nov 2025
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Stayed 3 nights
Centrally located to public transport, shopping, and sightseeing.
Centrally located to public transport, shopping, and sightseeing.
8
Paola
2 Jul 2024
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Stayed 7 nights
Great location, Metro was less than a block away. Across the street from the park where many yours met. Perfect for what I needed
Great location, Metro was less than a block away. Across the street from the park where many yours met. Perfect for what I needed
10
denis
24 Nov 2025
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Stayed 6 nights
Great room . Very clean , also hotel was very centrally located from everything shops, restaurants, site seeing etc
Great room . Very clean , also hotel was very centrally located from everything shops, restaurants, site seeing etc
6
Sara
2 Jun 2024
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Stayed 7 nights
The location of the hotel is ideal for its links to transports and a short walk (15 minutes) from the historic centre.
The location of the hotel is ideal for its links to transports and a short walk (15 minutes) from the historic centre.
10
Adriano
26 Jun 2024
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Stayed 2 nights
Localização excelente, com metrô na porta, e fácil acesso a pé aos principais pontos turísticos. Quarto e banho bons. Café da manhã excelente!
Localização excelente, com metrô na porta, e fácil acesso a pé aos principais pontos turísticos. Quarto e banho bons. Café da manhã excelente!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and choice, with cheerful service. Minor critiques include repetitive options, slow replenishment, or that it may not be included in all rates.
Related guest reviews
10
PAULO
26 Jan 2026
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Stayed 13 nights
Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.
Quarto confortável e localização ótima! Fiquei muitos dias seguidos e senti a pouca variação do cardápio do café, o que prejudicou um pouco a experiência nele. O funcionário que recepciona no restaurante, no entanto, merece aplausos. Um show de simpatia e gentileza.
10
Juan
9 Sept 2025
·
Stayed 2 nights
I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!
I had an absolutely wonderful stay at Hotel HF Fénix Garden in Lisbon! From the moment I arrived, everything exceeded my expectations. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options that made every morning a real treat. A special mention goes to Sérgio from the restaurant, who was amazing and truly attentive — he made the experience feel warm and personalized. My room was spotless, comfortable, and offered an amazing view that made my stay even more special. I was also impressed with all the amenities provided in the room, which made it feel both modern and cozy at the same time. The only point I’d like to highlight is the parking access. It’s extremely tight and could be dangerous if you’re not very careful—honestly, it feels like an accident could happen easily given how narrow the entrance and exit are. That being said, everything else about this hotel was perfect, and I would absolutely recommend it to anyone visiting Lisbon. I’ll definitely come back on my next trip!
8
Roger
13 Sept 2025
·
Stayed 4 nights
Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.
Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.
8
Sergio
25 Mar 2024
·
Stayed 2 nights
Precisão agilizar a reposição no café da manhã Falta muito itens
Precisão agilizar a reposição no café da manhã Falta muito itens
10
Albino
18 Nov 2025
·
Stayed 3 nights
Localização incrível, no café da manhã o funcionário Sérgio nos recebe com um grande sorriso e dicas ( mostrando no mapa) da cidade e como se locomover ! Quarto amplo , limpo ! Vale demais
Localização incrível, no café da manhã o funcionário Sérgio nos recebe com um grande sorriso e dicas ( mostrando no mapa) da cidade e como se locomover ! Quarto amplo , limpo ! Vale demais
10
Michael
23 Nov 2025
·
Stayed 1 night
Excellent hotel with wonderful breakfast!
Excellent hotel with wonderful breakfast!
8
Peter
25 Oct 2025
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Stayed 4 nights
Excellent breakfast choices and always a friendly welcome by the maitre de (Serge).
Excellent breakfast choices and always a friendly welcome by the maitre de (Serge).
10
Jack
27 Oct 2025
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Stayed 2 nights
What an incredibly planned and lovely breakfast for your guests — Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. We had such a wonderful stay — we very highly recommend HF Fenix Garden! 🌿 (I’ll be sharing some photos where I’m able to — it’s too beautiful not to!)
What an incredibly planned and lovely breakfast for your guests — Portuguese egg tarts, mini-crepes, juices, and so many thoughtful little touches! The room was gorgeous and spotless, and the bathroom beautifully clean. We had such a wonderful stay — we very highly recommend HF Fenix Garden! 🌿 (I’ll be sharing some photos where I’m able to — it’s too beautiful not to!)
8
Mary
12 May 2025
·
Stayed 2 nights
The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you
The hotel features were good. The place was clean and quiet. Breakfast offered a good selection with lots of variety. Staff in the breakfast area were friendly and helpful. The front desk staff could have been more friendly and welcoming. Thank you
8
Jeffrey
31 Aug 2025
·
Stayed 6 nights
The hotel is located in the center of Lisbon, within 5 to 10 minutes uber ride to many attractions in downtown. The condition of the hotel is good. I skipped the free breakfast because it has very little option and tastes very blend.
The hotel is located in the center of Lisbon, within 5 to 10 minutes uber ride to many attractions in downtown. The condition of the hotel is good. I skipped the free breakfast because it has very little option and tastes very blend.
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AI-generated summary based on recent guest reviews
10
Bianca
last week
·
Stayed 1 night
Would stay again. Great location. Great price.
Would stay again. Great location. Great price.
8
Renato Jorge
3 weeks ago
·
Stayed 6 nights
👏👏👍👍
👏👏👍👍
10
Donald
18 Jun 2026
·
Stayed 1 night
Hotel was very clean and comfortable. Nice breakfast and friendly staff. Great value.
Hotel was very clean and comfortable. Nice breakfast and friendly staff. Great value.
10
ROMEO
27 May 2026
·
Stayed 5 nights
Right in the heart of Lisbon, next to the main round about of Parque de Pombal. Hit the breakfast buffet before heading out. The variety of choices and freshness are all worth it. Friendly dining staffs especially the young man who opens the door and greet you with great enthusiasm. Our room had great view of the park. And the roof top bar is a must do to see a 360 view of the city, the bar guys are very friendly too. Lastly, we arrived in the lobby around noon. The room was not ready and we fell asleep while waiting. But, as soon as the room was ready, a young gentleman woke us up and gave our room key. We intend to visit the city again and when we do.. we’ll stay with HF Fenix.
Right in the heart of Lisbon, next to the main round about of Parque de Pombal. Hit the breakfast buffet before heading out. The variety of choices and freshness are all worth it. Friendly dining staffs especially the young man who opens the door and greet you with great enthusiasm. Our room had great view of the park. And the roof top bar is a must do to see a 360 view of the city, the bar guys are very friendly too. Lastly, we arrived in the lobby around noon. The room was not ready and we fell asleep while waiting. But, as soon as the room was ready, a young gentleman woke us up and gave our room key. We intend to visit the city again and when we do.. we’ll stay with HF Fenix.
8
Christos
23 May 2026
·
Stayed 5 nights
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FAQs about HF Fénix Garden
Is parking available at the hotel?
Yes, parking is available on-site. It is accessible for guests, providing convenience during their stay.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 15 for adults and EUR 10 for children.
Are pets allowed at the property?
Pets are not allowed at the hotel. Service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in time starts at 3:00 PM and check-out time ends at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The hotel offers accessible parking and features such as step-free entrances and wheelchair-accessible facilities in public areas. Specific room accessibility details should be confirmed with the property prior to arrival.
Where is the hotel located in relation to key landmarks?
The hotel is located in Lisbon City Center, near a metro station. Notable landmarks such as Santa Justa Elevator and Castle of São Jorge are nearby, along with beaches like Costa da Caparica and Carcavelos Beach.
What are the policies for guests staying with children?
Children are allowed at the hotel. However, guests must contact the property in advance to confirm suitable accommodations, as some outdoor spaces may not be suitable for children.
What are the policies regarding extra beds and cribs?
The hotel does not offer cribs or rollaway beds. Guests must contact the property in advance for any specific requirements regarding extra beds or cribs.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: 325.00009266061403USD
- 2026-09-24: 222.80283745967103USD
- 2026-09-25: 174.404319040329USD
- 2026-09-26: 154.33189442736818USD
- 2026-09-27: 185.46232215927125USD
- 2026-09-28: 234.77064029835512USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 140.7706782983551USD
- 2026-10-04: 134.5264730217209USD
- 2026-10-05: 154.61847967736819USD
- 2026-10-06: 147.6360427611084USD
- 2026-10-07: NO DATA
- 2026-10-08: 154.61847967736819USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: 174.404319040329USD
- 2026-10-14: 167.4061395261078USD
- 2026-10-15: 166.44661068858338USD
- 2026-10-16: 161.54237162098696USD
- 2026-10-17: 140.7706782983551USD
- 2026-10-18: 159.31019367248535USD
- 2026-10-19: 154.61847967736819USD
- 2026-10-20: 154.56257596282958USD
- 2026-10-21: 140.7706782983551USD
- 2026-10-22: 134.8326315685196USD
- 2026-10-23: 144.99736469557953USD
- 2026-10-24: 127.8972650201645USD
- 2026-10-25: 134.8326315685196USD
- 2026-10-26: 134.8326315685196USD
- 2026-10-27: 134.8326315685196USD
- 2026-10-28: 152.9712092102356USD
- 2026-10-29: 140.7706782983551USD
- 2026-10-30: 140.7706782983551USD
- 2026-10-31: 127.8972650201645USD
- 2026-11-01: 101.18751622180939USD
- 2026-11-02: 101.18751622180939USD
- 2026-11-03: 111.28425007156373USD
- 2026-11-04: 108.11141691131593USD
- 2026-11-05: 108.11141691131593USD
- 2026-11-06: 124.56760060066986USD
- 2026-11-07: 114.04946364115143USD
- 2026-11-08: 113.89271984078218USD
- 2026-11-09: 147.69457024197388USD
- 2026-11-10: 147.69457024197388USD
- 2026-11-11: 147.69457024197388USD
- 2026-11-12: 140.7706782983551USD
- 2026-11-13: 115.462160652771USD
- 2026-11-14: 98.58532600000001USD
- 2026-11-15: 94.26362427819062USD
- 2026-11-16: 104.14782430957794USD
- 2026-11-17: 101.18751622180939USD
- 2026-11-18: 101.18751622180939USD
- 2026-11-19: 101.18751622180939USD
- 2026-11-20: 101.18751622180939USD
- 2026-11-21: 101.18751622180939USD
Check-in time starts at15:00Check-out time ends at12:00
Check-in must be done by someone who is at least 18 years old.
CheckIn Restrictions
Early check-in is available for a fee (subject to availability); Late check-out is available for a fee (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Guests must contact this property in advance to reserve cribs/infant beds; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Babysitting/Child services
Business centre
Room service
Services
Business centre
Babysitting/Child services
Housekeeping
Currency exchange
Safe-deposit box
Self laundry
24-Hour Front Desk
Parking
Parking
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Vending machines
Activities
Garden
Outdoor Furniture
Terrace
Internet
Free wi-fi