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Eurostars Madrid Tower

421 USD

/natt

Gj.snitt. for september

Eurostars Madrid Tower - Image 1

Eurostars Madrid Tower - Rom

Eurostars Madrid Tower - Rom

Eurostars Madrid Tower - Utsikt fra rommet

Eurostars Madrid Tower - Basseng

Priser for Eurostars Madrid Tower

Velg datoer for å se priser og tilgjengelighet

421 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Eurostars Madrid Tower er prisen per natt i gjennomsnitt 171 USD i den billigste måneden (august) og 802 USD i den dyreste måneden (juni), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Eurostars Madrid Tower etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	208 USD
februar	201 USD
mars	219 USD
april	237 USD
mai	298 USD
juni	802 USD
juli	188 USD
august	171 USD
september	421 USD
oktober	371 USD
november	243 USD
desember	200 USD

Dyreste: juni (ca. 802 USD)

Billigste: august (ca. 171 USD)

Om denne eiendommen

Gå ikke glipp av de mange rekreasjonsfasilitetene, som blant annet et døgnåpent helsestudio, et boblebad og en badstue. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og bryllupstjenester.

Fasiliteter

Gå ikke glipp av de mange rekreasjonsfasilitetene, som blant annet et døgnåpent helsestudio, et boblebad og en badstue. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og bryllupstjenester.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et døgnåpent forretningssenter, renseri-/vaskeritjenester og en døgnåpen resepsjon. Planlegger du en event i Madrid? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 1499 kvadratmeter, blant annet konferansesenter og møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.

Servering

Du kan spise lunsj eller middag på Volvoreta, en restaurant som spesialiserer seg på middelhavsretter. Du kan også få deg noe å spise på kafeen, og i tilegg tilbys det romservice (døgnet rundt). Rund av dagen med noe å drikke i baren/loungen. Frokostbuffé serveres fra kl. 07.00 til kl. 10.30 på hverdagene og fra kl. 07.00 til kl. 11.00 i helgene, mot et tillegg.

Rom

Føl deg som hjemme i et av de 474 gjesterommene, som har minibar og Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med separat badekar og dusj, designertoalettartikler og hårføner. Rommet har telefon, samt safe og skrivebord.

Beliggenhet

Eurostars Madrid Tower i Madrid (Fuencarral-El Pardo) ligger rett ved Paseo de la Castellana og 14 minutter til fots fra Plaza de Castilla. Dette hotellet i luksuriøs stil ligger 1,8 mi (2,8 km) unna Bernabéu stadion og 4,2 mi (6,8 km) unna Gran Via.

Hva finnes i nærheten

Azca finansdistrikt(0.1 miles)
Cuatro Torres forretningsområde(0.1 miles)
Paseo de la Castellana(0.1 miles)
Nederlands ambassade(0.2 miles)
Hospital La Paz (sykehus)(0.4 miles)
Plaza de Castilla(0.7 miles)
Puerta de Europa(0.8 miles)
Cuzco Square(1.4 miles)
Bernabéu stadion(1.7 miles)
Glorieta de Cuatro Caminos(2.4 miles)
Hospital Ruber Internacional(2.4 miles)
Golden Mile kjøpesenter(3 miles)
Den amerikanske ambassaden(3.1 miles)
Arturo Soria Plaza kjøpesenter(3.4 miles)
Madrid universitetsby(3.4 miles)
Nærmeste store flyplass er Madrid (MAD-Adolfo Suárez Madrid-Barajas)(9.5 miles)

Parkering
Restaurant
Forretningssenter
Romservice
Turistinformasjon
Renseri

Beliggenhet

Castellana, 259B, Cuatro Torres forretningsområde, Madrid, Madrid, Spania

Azca finansdistrikt (0.1 miles)

Cuatro Torres forretningsområde (0.1 miles)

Paseo de la Castellana (0.1 miles)

Nederlands ambassade (0.2 miles)

Hospital La Paz (sykehus) (0.4 miles)

Plaza de Castilla (0.7 miles)

Mer stedsinformasjon

Romalternativer

4

Rom – superior (Views to Castellana)

Romdetaljer

1 Dobbeltseng

eller

2 Enkeltsenger

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

11

Dobbelt- eller tomannsrom – superior (+ Extra Bed)

Romdetaljer

3× Enkeltsenger

Sover 3

323 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

12

Suite – junior

Romdetaljer

1 Dobbeltseng

eller

1 Enkeltseng

Sover 2

646 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

3

Rom – standard (Skyline)

Romdetaljer

1 Dobbeltseng

eller

2 Enkeltsenger

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

7

Suite – junior (with Sofa Bed 2+1)

Romdetaljer

1 Dobbeltseng

eller

1 Enkeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

11

Enkeltrom – superior (Views to Castellana)

Romdetaljer

1 Dobbeltseng

eller

2 Enkeltsenger

323 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

7

Suite – junior (with Sofa Bed 2+2)

Romdetaljer

1 Dobbeltseng

eller

1 Enkeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

11

Skyline Castellana Views

Romdetaljer

1 Dobbeltseng

eller

2 Enkeltsenger

Sover 2

323 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

11

Rom – superior

Romdetaljer

1 Dobbeltseng

eller

2 Enkeltsenger

Sover 2

323 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

4

Enkeltrom (Skyline Castellana Views)

Romdetaljer

1 Dobbeltseng

eller

2 Enkeltsenger

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

13

Suite – junior (Family)

Romdetaljer

1 Dobbeltseng

eller

1 Enkeltseng

Sover 2

646 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

11

Dobbeltrom for 1 person – superior

Romdetaljer

1 Dobbeltseng

eller

2 Enkeltsenger

323 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

3

Tomannsrom – superior (with Extra Bed)

Romdetaljer

3× Enkeltsenger

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

7

Suite – junior (Single Use)

Romdetaljer

1 Dobbeltseng

eller

1 Enkeltseng

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

11

Enkeltrom – standard (Skyline)

Romdetaljer

1 Dobbeltseng

eller

2 Enkeltsenger

323 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat badekar og dusj

Gjesteomtaler av Eurostars Madrid Tower

8.6

Utrolig

basert på 3 822 verifiserte omtaler

Hvem bor her?

Business

37%

Par

43%

Familie

9%

Grupper

6%

Alene

3%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Eurostars Madrid Tower roser gjestene de moderne, romslige rommene med slående utsikt over byen og generelt rene fasiliteter. Det kommer imidlertid tilbakevendende bekymringer knyttet til kontroll av aircondition eller varme, småfeil ved vedlikehold av dusjen, samt ekstra gebyrer eller restriksjoner for tilgang til spa og basseng.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Eurostars Madrid Tower roser gjestene de moderne, romslige rommene med slående utsikt over byen og generelt rene fasiliteter. Det kommer imidlertid tilbakevendende bekymringer knyttet til kontroll av aircondition eller varme, småfeil ved vedlikehold av dusjen, samt ekstra gebyrer eller restriksjoner for tilgang til spa og basseng.

Servicen beskrives av mange som vennlig og hjelpsom, selv om noen gjester opplevde treg eller ujevn innsjekking og sporadisk uhøflighet. Beliggenheten er utenfor sentrum, men nær Chamartín og t-baneforbindelser, med et nærliggende kjøpesenter og praktisk beliggenhet for forretningsreisende. Forvent et komfortabelt opphold med luksuriøse detaljer, men dobbeltsjekk rommets klima og regler for tilgang til spa.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Flere gjester satte pris på spaet. Tilgang til spa og basseng krever imidlertid ofte en betalt reservasjon, treningssenteret kan virke lite eller utdatert, og baren kan være dyr med begrenset utvalg.

Relaterte gjesteomtaler

2

Avis

10. juli 2025

·

Overnattet 2 netter

Broken AC. No Pool. Expensive for the quality.

Broken AC. No Pool. Expensive for the quality.

10

CHEKIRATH

21. mai 2025

·

Overnattet 4 netter

The property was super clean, super big, if there was a more stars option I would give it more. The staff is friendly, attentive, very helpful and welcoming. I have no complaints at all I stayed for 5 days and everything was lovely. The food is great the drinks and even the coffee is great. The spa is beautiful is a must try. Overall very satisfying.

The property was super clean, super big, if there was a more stars option I would give it more. The staff is friendly, attentive, very helpful and welcoming. I have no complaints at all I stayed for 5 days and everything was lovely. The food is great the drinks and even the coffee is great. The spa is beautiful is a must try. Overall very satisfying.

6

Jean

20. des. 2021

·

Overnattet 1 natt

Bel hôtel bien tenue. Malgré les 5 étoiles pas de services voituriers facturant 25€ par jour le parking. Une qualité de restauration en room service médiocre… une piscine interdite aux enfants de moins de 16 ans. Bref à éviter en famille. Un rapport qualité prix pas au rdv.

Bel hôtel bien tenue. Malgré les 5 étoiles pas de services voituriers facturant 25€ par jour le parking. Une qualité de restauration en room service médiocre… une piscine interdite aux enfants de moins de 16 ans. Bref à éviter en famille. Un rapport qualité prix pas au rdv.

10

Ashutosh

30. jan. 2026

·

Overnattet 4 netter

Beautifully laid out and insulated room and very comfortable bed. Gym probably needs a facelift

Beautifully laid out and insulated room and very comfortable bed. Gym probably needs a facelift

2

Soheil

5. jan. 2025

·

Overnattet 2 netter

Väldigt besviken på min vistelse. Hotellets spa och relaxavdelning som skulle ingå visade sig inte göra det, och hissarna var trasiga utan belysning under hela vistelsen. Personalen gjorde inget för att åtgärda problemen, och managern var både otrevlig och ointresserad av att hjälpa. Rekommenderar inte detta hotell.

Väldigt besviken på min vistelse. Hotellets spa och relaxavdelning som skulle ingå visade sig inte göra det, och hissarna var trasiga utan belysning under hela vistelsen. Personalen gjorde inget för att åtgärda problemen, och managern var både otrevlig och ointresserad av att hjälpa. Rekommenderar inte detta hotell.

10

derren

30. apr. 2025

·

Overnattet 1 natt

Friendly staff. Beautiful rooms. The gym needs to be updated though

Friendly staff. Beautiful rooms. The gym needs to be updated though

4

Sandra Karina Zapien

25. sep. 2025

·

Overnattet 6 netter

It’s quite expensive, and the advertising is misleading. The pool is promoted as being included in your stay, but in reality, it costs €30 per person for just a 45-minute reservation. The bar is also disappointing, with limited options and several items on the menu unavailable. Overall, the property is elegant, but overpriced and not as advertised.

It’s quite expensive, and the advertising is misleading. The pool is promoted as being included in your stay, but in reality, it costs €30 per person for just a 45-minute reservation. The bar is also disappointing, with limited options and several items on the menu unavailable. Overall, the property is elegant, but overpriced and not as advertised.

10

Sylvie

29. juli 2025

·

Overnattet 1 natt

Great stay at the Eurostars! I booked a massage tower fusion at the spa and this was the best massage I had of my life. Great experience!

Great stay at the Eurostars! I booked a massage tower fusion at the spa and this was the best massage I had of my life. Great experience!

8

Miguel Angel

27. apr. 2025

·

Overnattet 2 netter

En las fotografías del Hotel pareciera que tiene alberca y no la tiene! Es la foto de un jacuzzi donde el acceso tiene un costo adicional y el trato de la persona que te recibe en el SPA es pésimo.

En las fotografías del Hotel pareciera que tiene alberca y no la tiene! Es la foto de un jacuzzi donde el acceso tiene un costo adicional y el trato de la persona que te recibe en el SPA es pésimo.

10

VIMAL

16. aug. 2024

·

Overnattet 2 netter

Stayed for 2 nights on business trip, so location was perfect for me, very close to where I needed to be. Very nice modern hotel. Rooms are comfortable, bed was firm. Great bathroom and shower facilities. Lighting and window blind automation. AC was a bit noisy for me to sleep, so switched off next night. The Gym is small but ok for a short trip. Wooden floor is very creaking. Hotel has a spa facility but did not use as there is a charge and booking for use. Hotel staff very nice and friendly.

Stayed for 2 nights on business trip, so location was perfect for me, very close to where I needed to be. Very nice modern hotel. Rooms are comfortable, bed was firm. Great bathroom and shower facilities. Lighting and window blind automation. AC was a bit noisy for me to sleep, so switched off next night. The Gym is small but ok for a short trip. Wooden floor is very creaking. Hotel has a spa facility but did not use as there is a charge and booking for use. Hotel staff very nice and friendly.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Rom og fellesområder beskrives ofte som rene, men tilbakevendende problemer inkluderer lekkasjer eller dreneringsproblemer i dusjen, samt manglende toalettsaker eller støv.

Relaterte gjesteomtaler

10

Stanislaw

25. juli 2025

·

Overnattet 2 netter

Spacious clean rooms

Spacious clean rooms

8

SHINICHI

10. apr. 2024

·

Overnattet 2 netter

スタッフの対応はとても良い。早朝のチェックアウト時もタクシーの手配等とても親切だった。施設は新しくてデザイナーズホテルのようだが、施工が悪く、例えばシャワールームの水が\u3000”必ず”外に漏れる（廊下にまであふれる）、壁掛けの装飾品が、かけ釘が抜けやすく倒れ落ちてくる、等々。

スタッフの対応はとても良い。早朝のチェックアウト時もタクシーの手配等とても親切だった。施設は新しくてデザイナーズホテルのようだが、施工が悪く、例えばシャワールームの水が\u3000”必ず”外に漏れる（廊下にまであふれる）、壁掛けの装飾品が、かけ釘が抜けやすく倒れ落ちてくる、等々。

8

Soledad

19. jan. 2025

·

Overnattet 1 natt

Dentro de que el hotel está bien, encuentro que las áreas comunes están frías, la temperatura está baja. La limpieza de la habitación no es excelente, hay polvo y el suelo tiene suciedad. Por lo demás la comida es excelente y el trato del personal muy bueno

Dentro de que el hotel está bien, encuentro que las áreas comunes están frías, la temperatura está baja. La limpieza de la habitación no es excelente, hay polvo y el suelo tiene suciedad. Por lo demás la comida es excelente y el trato del personal muy bueno

10

Massimiliano

12. juli 2025

·

Overnattet 1 natt

Excellent staff, clean and convenient property.

Excellent staff, clean and convenient property.

10

Massimiliano

12. juli 2025

·

Overnattet 1 natt

Clean, modern and convenient

Clean, modern and convenient

10

CHEKIRATH

21. mai 2025

·

Overnattet 4 netter

The property was super clean, super big, if there was a more stars option I would give it more. The staff is friendly, attentive, very helpful and welcoming. I have no complaints at all I stayed for 5 days and everything was lovely. The food is great the drinks and even the coffee is great. The spa is beautiful is a must try. Overall very satisfying.

The property was super clean, super big, if there was a more stars option I would give it more. The staff is friendly, attentive, very helpful and welcoming. I have no complaints at all I stayed for 5 days and everything was lovely. The food is great the drinks and even the coffee is great. The spa is beautiful is a must try. Overall very satisfying.

10

JULIO

15. des. 2024

·

Overnattet 1 natt

It was a pleasure to stay at the hotel everything’s clean and they have a great staff.

It was a pleasure to stay at the hotel everything’s clean and they have a great staff.

8

Soledad

11. jan. 2025

·

Overnattet 1 natt

El hotel está bien, cama súper cómoda, personal muy atento y agradable, la comida en el restaurante buena, lo único es que la habitación no estaba del todo limpia y para ducharse hay que hacer un máster para entender los grifos. Por lo demás es un hotel muy bueno

El hotel está bien, cama súper cómoda, personal muy atento y agradable, la comida en el restaurante buena, lo único es que la habitación no estaba del todo limpia y para ducharse hay que hacer un máster para entender los grifos. Por lo demás es un hotel muy bueno

4

Alexandra

19. nov. 2024

·

Overnattet 2 netter

Me dieron una habitación helada y no funcionaba el termostato. Me cambiaron de habitación. La segunda habitación la ducha no funcionaban los chorros de hidromasaje, no la alcachofa de mano, solo la de arriba, con lo cual era bastante incómodo si no quería mojarte el pelo. La ducha se inundaba de agua y se quedó el agua durante más de 24 horas estancando. La mampara de la ducha no cerraba bien. Esto lo comenté y le dijeron que me podrían haber cambiado de habitación. De nuevo? Esto no es lo que esperas de un 5 *. El desayuno lo probé el primer día y no repetí. Mucha bollería y cereales de marca. El pan horrible (de molde y de estos congelados baratos).

Me dieron una habitación helada y no funcionaba el termostato. Me cambiaron de habitación. La segunda habitación la ducha no funcionaban los chorros de hidromasaje, no la alcachofa de mano, solo la de arriba, con lo cual era bastante incómodo si no quería mojarte el pelo. La ducha se inundaba de agua y se quedó el agua durante más de 24 horas estancando. La mampara de la ducha no cerraba bien. Esto lo comenté y le dijeron que me podrían haber cambiado de habitación. De nuevo? Esto no es lo que esperas de un 5 *. El desayuno lo probé el primer día y no repetí. Mucha bollería y cereales de marca. El pan horrible (de molde y de estos congelados baratos).

10

charles

15. aug. 2023

·

Overnattet 1 natt

Very Comfortable Room, Bed and Linens. The Shower drain was slow causing the shower pan to fill and leak into the bathroom tile. But not a huge deal.

Very Comfortable Room, Bed and Linens. The Shower drain was slow causing the shower pan to fill and leak into the bathroom tile. But not a huge deal.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er moderne, romslige og komfortable med imponerende utsikt over byen. Gjentatte klager gjelder vanskelig eller defekt klimakontroll og utdaterte kontroller, i tillegg til mangel på USB-uttak på noen rom.

Relaterte gjesteomtaler

10

Louise

21. apr. 2024

·

Overnattet 3 netter

Beautiful property in one of highest building in Madrid- great views, comfortable beds, fast elevators, easy walk to metro, clean, safe streets, close to gardens and parks

Beautiful property in one of highest building in Madrid- great views, comfortable beds, fast elevators, easy walk to metro, clean, safe streets, close to gardens and parks

10

Ashutosh

30. jan. 2026

·

Overnattet 4 netter

Beautifully laid out and insulated room and very comfortable bed. Gym probably needs a facelift

Beautifully laid out and insulated room and very comfortable bed. Gym probably needs a facelift

2

Alma lorena

5. juni 2025

·

Overnattet 1 natt

No funcionó el clima y nunca les importó arreglarlo , solo estuvimos una noche para descansar antes de un vuelo Largo y según ellos que era general y que lo arreglarían , mas no fue cierto porque íbamos con otros compañeros en otros cuartos y ellos no tuvieron problema .

No funcionó el clima y nunca les importó arreglarlo , solo estuvimos una noche para descansar antes de un vuelo Largo y según ellos que era general y que lo arreglarían , mas no fue cierto porque íbamos con otros compañeros en otros cuartos y ellos no tuvieron problema .

2

Juan

10. aug. 2025

·

Overnattet 1 natt

We had to change rooms twice to get one with working air conditioning. Didnt get to bed until 1am because of all the craziness. The AC panels look like they were installed in 1982 - totally useless. If you want to be able to control your room temp, avoid this hotel.

We had to change rooms twice to get one with working air conditioning. Didnt get to bed until 1am because of all the craziness. The AC panels look like they were installed in 1982 - totally useless. If you want to be able to control your room temp, avoid this hotel.

10

Andrew

23. juni 2024

·

Overnattet 2 netter

Room was good size, 21st floor, good views and nice to have a separate bath and shower. Comfortable bed and all the amenities you need.

Room was good size, 21st floor, good views and nice to have a separate bath and shower. Comfortable bed and all the amenities you need.

10

Heather

10. des. 2022

·

Overnattet 2 netter

Beautiful hotel. Loved the room and the view.

Beautiful hotel. Loved the room and the view.

8

Ara

27. apr. 2024

·

Overnattet 2 netter

They don’t have usb charging outlets in the room and they don’t provide it

They don’t have usb charging outlets in the room and they don’t provide it

8

ROMAIN

24. okt. 2025

·

Overnattet 8 netter

Impossible de mettre du chauffage dans la chambre malgré l’intervention d’un technicien, et la température dans la chambre en fin de nuit était basse.

Impossible de mettre du chauffage dans la chambre malgré l’intervention d’un technicien, et la température dans la chambre en fin de nuit était basse.

10

Harjeet

12. feb. 2023

·

Overnattet 4 netter

The staff was extremely helpful. They took the time to explain and answer questions, even those related to suggestions for tourist locations. The hotel could benefit from more dining options. Finally, there should be USB charging options in the room. This is now standard world over. It was surprising that this hotel doesn't have it.

The staff was extremely helpful. They took the time to explain and answer questions, even those related to suggestions for tourist locations. The hotel could benefit from more dining options. Finally, there should be USB charging options in the room. This is now standard world over. It was surprising that this hotel doesn't have it.

4

KAYLA

16. juli 2025

·

Overnattet 3 netter

The staff is very friendly except one. After a long day and flight, we checked in and went for an early dinner so we could go to bed early. When we arrived at the hotel after dinner, the room was unbearably hot. I called the desk and they sent someone up. We needed to move rooms which was fine. We moved rooms and in the second room the tv didn't work. They sent a guy that fixed it but didn't add the internet to stream. We moved rooms again. The third room was not getting cool. The guy came up and put the temperature probe in the vent and showed us the probe, it was not cool. Then he stuck it completely in the vent at a different spot and showed us a picture on his phone of the right temperature. We could feel that the air was not blowing at all. We called the desk and started that the air is not blowing. I was told that the air is working fine. I said that is not correct since the second room was much cooler. I was then told that not all the air-conditioners at the hotel work the same. At this point, we were so exhausted and just needed sleep. I woke up sweating all night. In the morning when I went outside, it was terribly upset by how cool it was outside compared to my air-conditioned room. I called to get a room change. The person that answered the second day was rude when i called. This is supposedly a 5 star hotel and I'm sorry that I expected to have a working air-conditioner and tv. We were give free breakfast but it doesn't make up for the gaslighting

The staff is very friendly except one. After a long day and flight, we checked in and went for an early dinner so we could go to bed early. When we arrived at the hotel after dinner, the room was unbearably hot. I called the desk and they sent someone up. We needed to move rooms which was fine. We moved rooms and in the second room the tv didn't work. They sent a guy that fixed it but didn't add the internet to stream. We moved rooms again. The third room was not getting cool. The guy came up and put the temperature probe in the vent and showed us the probe, it was not cool. Then he stuck it completely in the vent at a different spot and showed us a picture on his phone of the right temperature. We could feel that the air was not blowing at all. We called the desk and started that the air is not blowing. I was told that the air is working fine. I said that is not correct since the second room was much cooler. I was then told that not all the air-conditioners at the hotel work the same. At this point, we were so exhausted and just needed sleep. I woke up sweating all night. In the morning when I went outside, it was terribly upset by how cool it was outside compared to my air-conditioned room. I called to get a room change. The person that answered the second day was rude when i called. This is supposedly a 5 star hotel and I'm sorry that I expected to have a working air-conditioner and tv. We were give free breakfast but it doesn't make up for the gaslighting

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Service

Personalet roses av mange som vennlige, profesjonelle og hjelpsomme, og flere teammedlemmer nevnes spesielt ved navn. Noen gjester rapporterte om treg eller uorganisert innsjekking og sporadisk uhøflige opplevelser.

Relaterte gjesteomtaler

10

Surey

18. sep. 2025

·

Overnattet 1 natt

Esta es la segunda vez que nos alojamos en este hotel y, sin duda, seguiremos repitiendo. Desde el momento de la llegada, el trato del personal es siempre increíble, atentos y profesionales, lo que hace que la experiencia sea muy agradable. El desayuno es excelente, con una gran variedad y calidad que realmente marca la diferencia. La ubicación es espectacular, y ahora cuenta con un centro comercial cercano que lo hace aún más conveniente. Vale totalmente la pena hospedarse en un hotel de cinco estrellas como este en Madrid. Para nosotros, ya se ha convertido en nuestro lugar de referencia: cada vez que visitamos Madrid, elegimos el Eurostars Madrid Tower.

Esta es la segunda vez que nos alojamos en este hotel y, sin duda, seguiremos repitiendo. Desde el momento de la llegada, el trato del personal es siempre increíble, atentos y profesionales, lo que hace que la experiencia sea muy agradable. El desayuno es excelente, con una gran variedad y calidad que realmente marca la diferencia. La ubicación es espectacular, y ahora cuenta con un centro comercial cercano que lo hace aún más conveniente. Vale totalmente la pena hospedarse en un hotel de cinco estrellas como este en Madrid. Para nosotros, ya se ha convertido en nuestro lugar de referencia: cada vez que visitamos Madrid, elegimos el Eurostars Madrid Tower.

10

Massimiliano

12. juli 2025

·

Overnattet 1 natt

Excellent staff, clean and convenient property.

Excellent staff, clean and convenient property.

4

Liviu

19. nov. 2025

·

Overnattet 1 natt

El personal auxiliar de la puerta del hotel muy borde. La recepcionista tampoco fue muy amable

El personal auxiliar de la puerta del hotel muy borde. La recepcionista tampoco fue muy amable

10

John

1. okt. 2024

·

Overnattet 7 netter

Excellent hotel. We will surely be coming back. Thanks for the great service of Roberta and Lorna of the front office and Jaime from the lobby bar who made our stay here fantastic!

Excellent hotel. We will surely be coming back. Thanks for the great service of Roberta and Lorna of the front office and Jaime from the lobby bar who made our stay here fantastic!

10

Abraham

13. nov. 2025

·

Overnattet 2 netter

The staff was friendly, the hotel is clean and the amenities are out of this world. The place made me feel like I was James Bond. The rooms are very modern and the provided toiletries are appreciated. The restaurant staff as well are top notch, next time I’m in Spain I’ll definitely be staying here !!!

The staff was friendly, the hotel is clean and the amenities are out of this world. The place made me feel like I was James Bond. The rooms are very modern and the provided toiletries are appreciated. The restaurant staff as well are top notch, next time I’m in Spain I’ll definitely be staying here !!!

6

Federico

6. juli 2024

·

Overnattet 2 netter

It’s a nice hotel but very busy and understaffed at the front desk. There is no clear way to call front desk.

It’s a nice hotel but very busy and understaffed at the front desk. There is no clear way to call front desk.

8

Grettel

11. nov. 2025

·

Overnattet 1 natt

Fronts desk staff was great, room was spacious and clean. Room service food was great but they did not know much about their own menu and were not open about room charging. Overall good experience, room service has a bit to work on to be great.

Fronts desk staff was great, room was spacious and clean. Room service food was great but they did not know much about their own menu and were not open about room charging. Overall good experience, room service has a bit to work on to be great.

10

John

29. apr. 2025

·

Overnattet 6 netter

Half a year since our previous visit we were back. Still a great experience! Roberta our host was there to welcome us and was there when we needed her. We will certainly return soon to this great hotel!

Half a year since our previous visit we were back. Still a great experience! Roberta our host was there to welcome us and was there when we needed her. We will certainly return soon to this great hotel!

10

clara

10. okt. 2024

·

Overnattet 3 netter

nice property in a modern area of Madrid. Convenient if you have a car. Nice attentive stuff, very good breakfast, nice restaurant.

nice property in a modern area of Madrid. Convenient if you have a car. Nice attentive stuff, very good breakfast, nice restaurant.

6

Daniel

20. jan. 2026

·

Overnattet 1 natt

La estancia ha ido bien. El problema ha sido el proceso de Check-In. Cuando me presente en el Hotel me dijeron que la reserva no estaba realizada. Hubo problemas para poder quedarme en el hotel e incluso al final tuve que hacer una nueva reserva y pagar de nuevo. Dicen que me van a devolver el dinero de esta segunda reserva, pero de momento yo he tenido que adelantarlo. No entiendo que ha pasado, pero es un error muy grande el que no existiese la reserva, y un problema tener que volver a pagar para poder quedarme una noche. Me parece un error muy grande por parte de Hoteles.com, es tan grande que incluso me genera desconfianza para volver a utilizarlo en el futuro, a riesgo de que vuelva a fallar el sistema de reservas. Creo que tienen que analizar que ha pasado en esta situacion ya que es un problema muy grande. Daniel Gonzalez.

La estancia ha ido bien. El problema ha sido el proceso de Check-In. Cuando me presente en el Hotel me dijeron que la reserva no estaba realizada. Hubo problemas para poder quedarme en el hotel e incluso al final tuve que hacer una nueva reserva y pagar de nuevo. Dicen que me van a devolver el dinero de esta segunda reserva, pero de momento yo he tenido que adelantarlo. No entiendo que ha pasado, pero es un error muy grande el que no existiese la reserva, y un problema tener que volver a pagar para poder quedarme una noche. Me parece un error muy grande por parte de Hoteles.com, es tan grande que incluso me genera desconfianza para volver a utilizarlo en el futuro, a riesgo de que vuelva a fallar el sistema de reservas. Creo que tienen que analizar que ha pasado en esta situacion ya que es un problema muy grande. Daniel Gonzalez.

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Beliggenhet

Hotellet ligger nord for sentrum, nær Chamartín, med en enkel 5–10 minutters spasertur til t-baneforbindelser og praktisk beliggenhet for forretningsreisende eller flyplassen, med butikker og restauranter i nærheten. Mindre praktisk for reisende som ønsker å bo i sentrum.

Relaterte gjesteomtaler

10

JEFFREY

10. aug. 2024

·

Overnattet 1 natt

Terrific on property restaurant and bar, but getting out into the city is difficult without a car or motor transportation.

Terrific on property restaurant and bar, but getting out into the city is difficult without a car or motor transportation.

10

Louise

21. apr. 2024

·

Overnattet 3 netter

Beautiful property in one of highest building in Madrid- great views, comfortable beds, fast elevators, easy walk to metro, clean, safe streets, close to gardens and parks

Beautiful property in one of highest building in Madrid- great views, comfortable beds, fast elevators, easy walk to metro, clean, safe streets, close to gardens and parks

8

CARLOS

3. juni 2024

·

Overnattet 3 netter

Nice property and quite well kept. The only issue I had was with the electric car’s chargers. It’s a nice location but a bit away from everything. Convenient if you have or rent a car.

Nice property and quite well kept. The only issue I had was with the electric car’s chargers. It’s a nice location but a bit away from everything. Convenient if you have or rent a car.

10

mark

23. feb. 2025

·

Overnattet 5 netter

Great stay at this lovely hotel. It’s a little way outside the city centre but the metro is only a 5 minute walk away and is cheap and easy to use. There is a direct line into the city centre.

Great stay at this lovely hotel. It’s a little way outside the city centre but the metro is only a 5 minute walk away and is cheap and easy to use. There is a direct line into the city centre.

8

Cristina

24. apr. 2025

·

Overnattet 2 netter

buen hotel pero un poco lejos del centro tiene la estación de chamartin cerca

buen hotel pero un poco lejos del centro tiene la estación de chamartin cerca

8

Curtis

20. mai 2024

·

Overnattet 4 netter

Nice hotel with large room. Definitely recommended for anyone explore north of Madrid. It does take 15-45 mins to get to city center. The surrounding area with shopping area/restaurants is nice. Close to two metro/train stations

Nice hotel with large room. Definitely recommended for anyone explore north of Madrid. It does take 15-45 mins to get to city center. The surrounding area with shopping area/restaurants is nice. Close to two metro/train stations

8

Michael

21. mai 2024

·

Overnattet 2 netter

Good location near shops restaurants

Good location near shops restaurants

10

monica

12. apr. 2025

·

Overnattet 1 natt

Hotel excelente, ótimas instalações e muito confortável. Quarto de bom tamanho, banheiro também. Para o objetivo de turismo, fica longe dos pontos turísticos e o transporte público não é muito próximo.

Hotel excelente, ótimas instalações e muito confortável. Quarto de bom tamanho, banheiro também. Para o objetivo de turismo, fica longe dos pontos turísticos e o transporte público não é muito próximo.

10

Besa

26. mai 2025

·

Overnattet 3 netter

Das Hotel liegt zwar nicht zentral,aber die Metro Station ist so 5 Minuten entfernt.Und auch mit dem Bus kann man ganz einfach ins Zentrum fahren.Da unser Flug so früh ging und wir nicht frühstücken konnten ,haben wir eine tolle Lunchbox bekommen.Waren total überrascht.

Das Hotel liegt zwar nicht zentral,aber die Metro Station ist so 5 Minuten entfernt.Und auch mit dem Bus kann man ganz einfach ins Zentrum fahren.Da unser Flug so früh ging und wir nicht frühstücken konnten ,haben wir eine tolle Lunchbox bekommen.Waren total überrascht.

10

Enrique

17. mai 2025

·

Overnattet 5 netter

Conveniente, buena unicación, limpieza

Conveniente, buena unicación, limpieza

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Servering

Frokosten er ofte vurdert som veldig god til utmerket, med et godt utvalg, men noen fant den uorganisert, underbemannet eller manglet ferske, varme alternativer. Restaurant og bar på stedet kan være dyre, og kommunikasjonen med romservicen må forbedres.

Relaterte gjesteomtaler

8

Giovanni Paolo

7. des. 2025

·

Overnattet 2 netter

Camere belle e spaziose, ma nel bagno manca bagnoschiuma per la vasca (è presente solo nella doccia). Menù fresco, ma le uova non sono cotte al momento. Manca la spremuta che è sostituita da succo di frutta industriale

Camere belle e spaziose, ma nel bagno manca bagnoschiuma per la vasca (è presente solo nella doccia). Menù fresco, ma le uova non sono cotte al momento. Manca la spremuta che è sostituita da succo di frutta industriale

10

Ganesh

13. feb. 2025

·

Overnattet 3 netter

Great property. Highly recommend. Their breakfast buffet is pretty good and the views are great from the rooms. Nearby shopping complex is very convenient.

Great property. Highly recommend. Their breakfast buffet is pretty good and the views are great from the rooms. Nearby shopping complex is very convenient.

10

David

21. nov. 2023

·

Overnattet 1 natt

The accommodations and the breakfast buffet were excellent.

The accommodations and the breakfast buffet were excellent.

8

Lisa

26. okt. 2025

·

Overnattet 1 natt

Overall the stay was nice. Hotel is clean and room was comfortable. The breakfast buffet is not worth it. Could've had better hot food choices and we had to find our own coffee; server never came to tabel.

Overall the stay was nice. Hotel is clean and room was comfortable. The breakfast buffet is not worth it. Could've had better hot food choices and we had to find our own coffee; server never came to tabel.

8

Grettel

11. nov. 2025

·

Overnattet 1 natt

Fronts desk staff was great, room was spacious and clean. Room service food was great but they did not know much about their own menu and were not open about room charging. Overall good experience, room service has a bit to work on to be great.

Fronts desk staff was great, room was spacious and clean. Room service food was great but they did not know much about their own menu and were not open about room charging. Overall good experience, room service has a bit to work on to be great.

10

Matias

22. okt. 2025

·

Overnattet 3 netter

Mal Servicio al desayuno. Mucho pasajero y poco personal atendiendo

Mal Servicio al desayuno. Mucho pasajero y poco personal atendiendo

8

Walter

2. jan. 2025

·

Overnattet 3 netter

Hotel idêntico quando me hospedei a 9 anos atrás. Box do banheiro deixa a água sair muito. Café da manhã meio desorganizado Ótimo hotel

Hotel idêntico quando me hospedei a 9 anos atrás. Box do banheiro deixa a água sair muito. Café da manhã meio desorganizado Ótimo hotel

10

LUIS MIGUEL

22. okt. 2025

·

Overnattet 2 netter

Hotel y habitaciones en buen estado, instalaciones bien cuidadas. Habitación y baño limpios y amplios. Buen desayuno y buena atención del personal.

Hotel y habitaciones en buen estado, instalaciones bien cuidadas. Habitación y baño limpios y amplios. Buen desayuno y buena atención del personal.

4

Sandra Karina Zapien

25. sep. 2025

·

Overnattet 6 netter

It’s quite expensive, and the advertising is misleading. The pool is promoted as being included in your stay, but in reality, it costs €30 per person for just a 45-minute reservation. The bar is also disappointing, with limited options and several items on the menu unavailable. Overall, the property is elegant, but overpriced and not as advertised.

It’s quite expensive, and the advertising is misleading. The pool is promoted as being included in your stay, but in reality, it costs €30 per person for just a 45-minute reservation. The bar is also disappointing, with limited options and several items on the menu unavailable. Overall, the property is elegant, but overpriced and not as advertised.

10

Darlyng

24. okt. 2024

·

Overnattet 1 natt

Wonderful Hotel, The Breakfast buffet is the best you could ever find at a hotel in Madrid.

Wonderful Hotel, The Breakfast buffet is the best you could ever find at a hotel in Madrid.

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10

Oscar

for 4 uker siden

·

Overnattet 1 natt

HABITACIÓN MUY LIMPIA Y EL PERSONAL DE 10

HABITACIÓN MUY LIMPIA Y EL PERSONAL DE 10

10

Rosemary

20. aug. 2026

·

Overnattet 6 netter

My unplanned travel to Madrid was for a family medical emergency. I do not speak Spanish, most unfortunately. Roberta and the Front Desk staff were unfailingly wonderful and helpful. Lobby staff arranged taxi, etc. Excellent. The breakfast is expensive but has an amazing range of choices. The view from the 30th floor is awesome! It was not clear to me that the restaurant was NOT open for dinner. Room service is an option, as is eating in the lobby bar. There is also an outdoor food court in the mall directly behind the hotel for more casual dinner fare. (It is primarily a lunch destination.) As my time was spent exclusively at the hospital, I did not see any other city attractions. However, my room on the 22nd floor gave me the most delightful nighttime lit views! The room was great in all respects.

My unplanned travel to Madrid was for a family medical emergency. I do not speak Spanish, most unfortunately. Roberta and the Front Desk staff were unfailingly wonderful and helpful. Lobby staff arranged taxi, etc. Excellent. The breakfast is expensive but has an amazing range of choices. The view from the 30th floor is awesome! It was not clear to me that the restaurant was NOT open for dinner. Room service is an option, as is eating in the lobby bar. There is also an outdoor food court in the mall directly behind the hotel for more casual dinner fare. (It is primarily a lunch destination.) As my time was spent exclusively at the hospital, I did not see any other city attractions. However, my room on the 22nd floor gave me the most delightful nighttime lit views! The room was great in all respects.

10

Margaret

16. aug. 2026

·

Overnattet 1 natt

Luxurious stay, spacious room, near modern mall.

Luxurious stay, spacious room, near modern mall.

10

Sandro

12. aug. 2026

·

Overnattet 3 netter

Pontos fortes foi a localização e as condições gerais do hotel

Pontos fortes foi a localização e as condições gerais do hotel

10

Fredrik

8. aug. 2026

·

Overnattet 1 natt

Very good and I recommend it

Very good and I recommend it

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