Holiday Inn Shanghai Jing'an

Kendrick was amazing. He was very attentive and very helpful.

Great experience. Very good staff members.

Had a fantastic 5 night stay. We arrived very early off a flight from London with a very tired 6yo and baby. Kaylin Du was an amazing member of staff who managed to find a room to check us in early. The room it's self was spacious and clean, we had a great view on 19 floor of 10,000 Trees building and the railway station. Our 6yo loved watching the bullet trains come and go. You could hear announcements from the room at points but didn't bother us in terms of sleeping. Lovely shower, 3 different show head settings and a smart toilet. Hair dryer excellent quality. We had the restaurant buffet one night, excellent food and choice. Mainly Asian with some western choices. Was also free for children under 120cm. Again tried the breakfast buffet once, amazing choices including many live cooking stations of traditional breakfast wrap, noodles and eggs done to your liking (fried, scrambled, omelette etc.). Very high quality and mix of Asian/western. The free self service laundry on the 3rd floor was a great addition to services (includes washing liquid). And the in room TV shows you what's washer/dryer is available and when you have choosen one how many minutes countdown till finished. We were also given some complimentary drinks coupons to use which we used one eve to sit at back of restaurant and play cards. There is also a playroom with table football. Location was excellent less than 10 mins walk to Shanghai Railway station, we used exit 3 or 7 for the lift.

The service is really good. The reception staff are professional and friendly. Special thanks to the 20th floor cleaning staff (forgot her name) and the canteen staff 小兔子。Thank you

Great hotel! Breakfast is excelent. Clean rooms everyday. Very helpful staff. Brand new hotel with a good customer service. Good location very convenient 10 min walk to train and metro station.