Go back to search

ANA Crowne Plaza Hotel Kushiro by IHG

$159

/ night

Avg. for September

ANA Crowne Plaza Hotel Kushiro by IHG - Image 1

ANA Crowne Plaza Hotel Kushiro by IHG - Room

ANA Crowne Plaza Hotel Kushiro by IHG - Room

ANA Crowne Plaza Hotel Kushiro by IHG - View from room

ANA Crowne Plaza Hotel Kushiro by IHG - Restaurant

Prices for ANA Crowne Plaza Hotel Kushiro by IHG

Select dates to see prices and availability

$159

/ night

Avg. for September

Monthly average prices

Nightly prices at ANA Crowne Plaza Hotel Kushiro by IHG average $116 in March, the cheapest month, and $160 in August, the most expensive, based on the last 12 months.

Average nightly price at ANA Crowne Plaza Hotel Kushiro by IHG by month, last 12 months (USD)
Month	Average price
January	$121
February	$130
March	$116
April	$128
May	$128
June	$132
July	$153
August	$160
September	$159
October	$141
November	$120
December	$118

Most expensive: August (~$160)

Cheapest: March (~$116)

About this property

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon, wedding service...

Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Banquet Facilities

Location

Nishiki-cho 3-7, Kushiro, Japan

Kushiro Harbour (0.1 miles)

Kushiro Fishermen's Wharf (0.1 miles)

Nusamai Bridge (0.2 miles)

Kushiro Children's Museum Kodomo Yugakukan (0.3 miles)

Kushiro Art Museum (0.5 miles)

Washo Fish Market (0.6 miles)

More location info

Room options

11

Standard Room, 1 Double Bed, City View

Room details

1 Full Bed

180 ft²

Air Conditioning

Heating

Wi-Fi (Free)

9

Standard Room, 2 Twin Beds, City View

Room details

2 Twin Beds

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

9

Standard Room, 2 Twin Beds (Air Purifier)

Room details

2 Twin Beds

Sleeps 2

258 ft²

Air Conditioning

Heating

Wi-Fi (Free)

10

Premium Room, 2 Twin Beds, Ocean View

Room details

2 Twin Beds

Sleeps 3

336 ft²

Air Conditioning

Heating

Wi-Fi (Free)

9

Standard Room

Room details

1 Twin Bed

172 ft²

Air Conditioning

Heating

Wi-Fi (Free)

10

Standard Room, 1 Double Bed, Ocean View

Room details

1 Full Bed

188 ft²

Air Conditioning

Heating

Wi-Fi (Free)

12

Standard Room, 2 Twin Beds, Ocean View

Room details

2 Twin Beds

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

10

Premium Room, 2 Twin Beds, City View (Top Floor)

Room details

2 Twin Beds

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

6

Standard Room, 2 Twin Beds, Ocean View (Top Floor)

Room details

2 Twin Beds

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of ANA Crowne Plaza Hotel Kushiro by IHG

8.3

Very good

Based on 811 verified reviews

Who stays here?

Business

44%

Couple

11%

Family

19%

Group

8%

Solo

16%

What guests think

AI-generated summary based on recent guest reviews

At ANA Crowne Plaza Hotel Kushiro by IHG, guests frequently praise clean, comfortable rooms with impressive harbor or river views, helpful staff, and perks like free laundry and a gym, alongside a convenient location near dining and nightlife.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

At ANA Crowne Plaza Hotel Kushiro by IHG, guests frequently praise clean, comfortable rooms with impressive harbor or river views, helpful staff, and perks like free laundry and a gym, alongside a convenient location near dining and nightlife.

Common drawbacks include dated decor, recurring heating and air conditioning issues, and some smaller rooms. Breakfast is often enjoyed, though several guests found the selection for Western tastes limited or the food not hot enough. Parking can be tight or paid, and the train station is a bit far for those on foot. Expect a classic city hotel stay suited to short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Reviews highlight free laundry and a usable gym. Some mention the hotel feels dated and report parking drawbacks such as tight spaces, full lots, or fees.

Related guest reviews

10

Kei

Feb 26, 2024

·

Stayed 2 nights

施設はやや古いが清潔。地元のものを中心とした朝食バイキングがおいしい。バーラウンジは休止中だった。窓から望む釧路川が良い。

施設はやや古いが清潔。地元のものを中心とした朝食バイキングがおいしい。バーラウンジは休止中だった。窓から望む釧路川が良い。

4

hisashi

Apr 13, 2023

·

Stayed 1 night

地下パーキングの狭さが不満。

地下パーキングの狭さが不満。

10

Hoi Pun

Dec 15, 2025

·

Stayed 2 nights

洗衣免費，洗衣機勁新

洗衣免費，洗衣機勁新

8

Ka Man

Jan 1, 2024

·

Stayed 1 night

Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.

Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.

10

Maria

Mar 30, 2024

·

Stayed 2 nights

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.

6

Alice

Oct 28, 2023

·

Stayed 4 nights

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.

6

Yun

Aug 15, 2025

·

Stayed 2 nights

Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.

Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.

10

Takahiro

Apr 11, 2025

·

Stayed 1 night

とても快適にお過ごしました。ジムのマシーンが素晴らしかったです。時間が無くてサウナに行けなかったので次回は行ってみたいです。

とても快適にお過ごしました。ジムのマシーンが素晴らしかったです。時間が無くてサウナに行けなかったので次回は行ってみたいです。

10

TOSHIKO

Nov 16, 2025

·

Stayed 2 nights

部屋が清潔で見晴らしも良かったです。ジムに行きましたが、ジムも貸切状態でリラックスできました。

部屋が清潔で見晴らしも良かったです。ジムに行きましたが、ジムも貸切状態でリラックスできました。

8

MASAKI

Aug 14, 2025

·

Stayed 2 nights

部屋も広く過ごしやすかったです。ランドリー、ジムが無料で助かりました。場所もベストです。

部屋も広く過ごしやすかったです。ランドリー、ジムが無料で助かりました。場所もベストです。

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Clean rooms are a consistent theme, with several guests calling them spotless. A few noted minor issues such as older bathrooms or a closed off smell.

Related guest reviews

10

Kei

Feb 26, 2024

·

Stayed 2 nights

施設はやや古いが清潔。地元のものを中心とした朝食バイキングがおいしい。バーラウンジは休止中だった。窓から望む釧路川が良い。

施設はやや古いが清潔。地元のものを中心とした朝食バイキングがおいしい。バーラウンジは休止中だった。窓から望む釧路川が良い。

8

sookhawit

Feb 4, 2024

·

Stayed 1 night

สะอาด ขนาดห้องมีพื้นที่วางกระเป๋า (ห้อง 3 คน)

สะอาด ขนาดห้องมีพื้นที่วางกระเป๋า (ห้อง 3 คน)

10

Hiroo

Sep 11, 2025

·

Stayed 1 night

部屋がとてもとても綺麗、かつ、静かで、旅の中日の疲れを深い睡眠でとることができました。釧路一番のホテルでした！また、来ます！

部屋がとてもとても綺麗、かつ、静かで、旅の中日の疲れを深い睡眠でとることができました。釧路一番のホテルでした！また、来ます！

8

SACHIKO

Sep 19, 2025

·

Stayed 4 nights

客室はとても綺麗でよかったです。お風呂と洗面がもう少し綺麗だといいなと思いました。

客室はとても綺麗でよかったです。お風呂と洗面がもう少し綺麗だといいなと思いました。

10

MOTOMI

Sep 18, 2023

·

Stayed 2 nights

高層階で、海や船が一望できて眺望がよかったです。部屋も落ち着いた感じで、清潔感がありました。受付のスタッフも感じよかったです。

高層階で、海や船が一望できて眺望がよかったです。部屋も落ち着いた感じで、清潔感がありました。受付のスタッフも感じよかったです。

10

Youngjun

Aug 8, 2024

·

Stayed 1 night

구시로 항 바로 옆에 위치해 있어 어디든 가기가 편합니다. 객실도 깨끗하고 스태프들도 매우 친절합니다. 주차문제로 곤란을 겪었으나 프런트 스탭의 빠른 대응으로 손쉽게 문제를 해결하였습니다. 다음에도 또 숙박할 의사가 있습니다.

구시로 항 바로 옆에 위치해 있어 어디든 가기가 편합니다. 객실도 깨끗하고 스태프들도 매우 친절합니다. 주차문제로 곤란을 겪었으나 프런트 스탭의 빠른 대응으로 손쉽게 문제를 해결하였습니다. 다음에도 또 숙박할 의사가 있습니다.

10

Yuki

Mar 19, 2023

·

Stayed 1 night

とても綺麗で良かったです。

とても綺麗で良かったです。

10

Rulian

Apr 2, 2025

·

Stayed 3 nights

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!

10

TOSHIKO

Nov 16, 2025

·

Stayed 2 nights

部屋が清潔で見晴らしも良かったです。ジムに行きましたが、ジムも貸切状態でリラックスできました。

部屋が清潔で見晴らしも良かったです。ジムに行きましたが、ジムも貸切状態でリラックスできました。

10

Mark

Aug 10, 2024

·

Stayed 1 night

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many guests found rooms spacious and comfortable with standout harbor or river views. However, recurring complaints cite dated decor, inconsistent heating and air conditioning, and some smaller rooms.

Related guest reviews

10

Jolene

Jul 29, 2025

·

Stayed 2 nights

Comfort bed, spacious room size

Comfort bed, spacious room size

2

HIROAKI

Dec 20, 2024

·

Stayed 1 night

暖房が効かず、温度MAXにしても寒いまま。寒くて寝れなかった。

暖房が効かず、温度MAXにしても寒いまま。寒くて寝れなかった。

10

MOTOMI

Sep 18, 2023

·

Stayed 2 nights

高層階で、海や船が一望できて眺望がよかったです。部屋も落ち着いた感じで、清潔感がありました。受付のスタッフも感じよかったです。

高層階で、海や船が一望できて眺望がよかったです。部屋も落ち着いた感じで、清潔感がありました。受付のスタッフも感じよかったです。

6

HIROYUKI

Oct 27, 2025

·

Stayed 1 night

個別の室内空調が出来ない。室温が高かったので対策を求めたが、冷風機を持ち込んできただけ。結局、室温は下げられなかった。また、暖房を着る事は出来たが、外出する度に暖房が再開されてしまった。前時代の空調システム。

個別の室内空調が出来ない。室温が高かったので対策を求めたが、冷風機を持ち込んできただけ。結局、室温は下げられなかった。また、暖房を着る事は出来たが、外出する度に暖房が再開されてしまった。前時代の空調システム。

10

AKI

Aug 19, 2025

·

Stayed 1 night

お部屋も広く、近くにコンビニもあって利用しやすかったです。空港からのバス降車場所からも近いです。

お部屋も広く、近くにコンビニもあって利用しやすかったです。空港からのバス降車場所からも近いです。

6

Alice

Oct 28, 2023

·

Stayed 4 nights

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.

6

Yun

Aug 15, 2025

·

Stayed 2 nights

Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.

Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.

8

HIDENOBU

Aug 15, 2024

·

Stayed 2 nights

朝食は非常に良かったです。部屋のエアコンの効きが少し悪かったです。

朝食は非常に良かったです。部屋のエアコンの効きが少し悪かったです。

8

Leng Seow

Feb 28, 2023

·

Stayed 1 night

I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.

I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.

10

Mark

Aug 10, 2024

·

Stayed 1 night

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as polite, helpful, and responsive. There are a few concerns about inattentiveness, a billing problem, and one serious complaint about safety handling.

Related guest reviews

10

Lin

Aug 25, 2025

·

Stayed 1 night

櫃檯人員真心為住宿客人著想！體貼顧客至上的服務態度。當顧客犯了自己

櫃檯人員真心為住宿客人著想！體貼顧客至上的服務態度。當顧客犯了自己

10

MOTOMI

Sep 18, 2023

·

Stayed 2 nights

高層階で、海や船が一望できて眺望がよかったです。部屋も落ち着いた感じで、清潔感がありました。受付のスタッフも感じよかったです。

高層階で、海や船が一望できて眺望がよかったです。部屋も落ち着いた感じで、清潔感がありました。受付のスタッフも感じよかったです。

10

Youngjun

Aug 8, 2024

·

Stayed 1 night

구시로 항 바로 옆에 위치해 있어 어디든 가기가 편합니다. 객실도 깨끗하고 스태프들도 매우 친절합니다. 주차문제로 곤란을 겪었으나 프런트 스탭의 빠른 대응으로 손쉽게 문제를 해결하였습니다. 다음에도 또 숙박할 의사가 있습니다.

구시로 항 바로 옆에 위치해 있어 어디든 가기가 편합니다. 객실도 깨끗하고 스태프들도 매우 친절합니다. 주차문제로 곤란을 겪었으나 프런트 스탭의 빠른 대응으로 손쉽게 문제를 해결하였습니다. 다음에도 또 숙박할 의사가 있습니다.

4

SHIH-CHEN

Sep 24, 2024

·

Stayed 3 nights

I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly.

I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly.

10

Maria

Mar 30, 2024

·

Stayed 2 nights

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.

10

Rulian

Apr 2, 2025

·

Stayed 3 nights

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!

4

Kihei

Oct 15, 2024

·

Stayed 3 nights

全体的にスタッフの対応に活気がない。挨拶の徹底が必要では？空調が冬仕様になってて暑い。空調設備の交換が必要では？

全体的にスタッフの対応に活気がない。挨拶の徹底が必要では？空調が冬仕様になってて暑い。空調設備の交換が必要では？

10

Masayuki

Jul 31, 2022

·

Stayed 1 night

スタッフさんがとても良い感じでした。

スタッフさんがとても良い感じでした。

8

MIKIKO

Oct 27, 2025

·

Stayed 2 nights

朝食はたくさんのご飯の種類がありました。スタッフさんが優しかったです。ただ施設の古さは少し目立ちました。

朝食はたくさんのご飯の種類がありました。スタッフさんが優しかったです。ただ施設の古さは少し目立ちました。

10

Mark

Aug 10, 2024

·

Stayed 1 night

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the port, waterfront, nightlife, and restaurants, with a nearby airport bus stop and convenience stores. Several note the train station is a bit far and a couple felt the area is quiet or declining.

Related guest reviews

6

Atsuo

Mar 19, 2022

·

Stayed 1 night

フィッシャーマンズワーフや末広街、幣舞橋界隈は年々賑わいを失い寂しい限りです。観光バス🚌てめの旅以外では釧路駅近のホテルをお勧めします。ホテル朝食の釧路ラーメンはとても塩辛かった

フィッシャーマンズワーフや末広街、幣舞橋界隈は年々賑わいを失い寂しい限りです。観光バス🚌てめの旅以外では釧路駅近のホテルをお勧めします。ホテル朝食の釧路ラーメンはとても塩辛かった

8

Eimi

Aug 31, 2023

·

Stayed 1 night

フィッシャーマンズワーフ、弊舞橋、コンビニが近くて便利でした。

フィッシャーマンズワーフ、弊舞橋、コンビニが近くて便利でした。

8

tomohiro

Jan 30, 2025

·

Stayed 1 night

駅からは少し離れている。高層階にある朝食会場からの眺望がとても良かった。

駅からは少し離れている。高層階にある朝食会場からの眺望がとても良かった。

10

Youngjun

Aug 8, 2024

·

Stayed 1 night

구시로 항 바로 옆에 위치해 있어 어디든 가기가 편합니다. 객실도 깨끗하고 스태프들도 매우 친절합니다. 주차문제로 곤란을 겪었으나 프런트 스탭의 빠른 대응으로 손쉽게 문제를 해결하였습니다. 다음에도 또 숙박할 의사가 있습니다.

구시로 항 바로 옆에 위치해 있어 어디든 가기가 편합니다. 객실도 깨끗하고 스태프들도 매우 친절합니다. 주차문제로 곤란을 겪었으나 프런트 스탭의 빠른 대응으로 손쉽게 문제를 해결하였습니다. 다음에도 또 숙박할 의사가 있습니다.

10

AKI

Aug 19, 2025

·

Stayed 1 night

お部屋も広く、近くにコンビニもあって利用しやすかったです。空港からのバス降車場所からも近いです。

お部屋も広く、近くにコンビニもあって利用しやすかったです。空港からのバス降車場所からも近いです。

10

Maria

Mar 30, 2024

·

Stayed 2 nights

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.

10

Raymond

Jun 23, 2023

·

Stayed 2 nights

Nice hotel in depressing area

Nice hotel in depressing area

10

Yukari

Sep 4, 2025

·

Stayed 1 night

繁華街には歩いて行けます、駅からは少し距離がありますが、車利用者には問題なし。ランドリー無料には感動しました、朝食がおいしかったです。釧路へ行ったらまた再訪したいです。

繁華街には歩いて行けます、駅からは少し距離がありますが、車利用者には問題なし。ランドリー無料には感動しました、朝食がおいしかったです。釧路へ行ったらまた再訪したいです。

8

Akihiro

Oct 17, 2025

·

Stayed 2 nights

ロケーションよく、朝食も美味しかったです。

ロケーションよく、朝食も美味しかったです。

10

JUNICHI

Jul 23, 2025

·

Stayed 2 nights

繁華街にも近く便利でした。

繁華街にも近く便利でした。

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised, including local items, but feedback is mixed overall. Multiple reviews cite limited Western options or food temperature and seasoning issues.

Related guest reviews

10

Kei

Feb 26, 2024

·

Stayed 2 nights

施設はやや古いが清潔。地元のものを中心とした朝食バイキングがおいしい。バーラウンジは休止中だった。窓から望む釧路川が良い。

施設はやや古いが清潔。地元のものを中心とした朝食バイキングがおいしい。バーラウンジは休止中だった。窓から望む釧路川が良い。

10

Tracey

Feb 17, 2026

·

Stayed 2 nights

Nice room, breakfast was excellent.

Nice room, breakfast was excellent.

8

Takayuki

Aug 13, 2025

·

Stayed 1 night

朝食が美味しい

朝食が美味しい

8

Ka Man

Jan 1, 2024

·

Stayed 1 night

Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.

Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.

10

Maria

Mar 30, 2024

·

Stayed 2 nights

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.

6

Alice

Oct 28, 2023

·

Stayed 4 nights

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.

10

Yukari

Sep 4, 2025

·

Stayed 1 night

繁華街には歩いて行けます、駅からは少し距離がありますが、車利用者には問題なし。ランドリー無料には感動しました、朝食がおいしかったです。釧路へ行ったらまた再訪したいです。

繁華街には歩いて行けます、駅からは少し距離がありますが、車利用者には問題なし。ランドリー無料には感動しました、朝食がおいしかったです。釧路へ行ったらまた再訪したいです。

8

Gerald

Oct 4, 2022

·

Stayed 1 night

Did not like the breakfast, Japanese buffet style. Food I did get was not hot. Did not like the mattress. I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again. Thank You, Gerald Overson

Did not like the breakfast, Japanese buffet style. Food I did get was not hot. Did not like the mattress. I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again. Thank You, Gerald Overson

10

Rulian

Apr 2, 2025

·

Stayed 3 nights

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!

8

Akihiro

Oct 17, 2025

·

Stayed 2 nights

ロケーションよく、朝食も美味しかったです。

ロケーションよく、朝食も美味しかったです。

Was this helpful?

AI-generated summary based on recent guest reviews

8

Kazuhito

Aug 20, 2026

·

Stayed 1 night

Even though the famous tourist place called Fisherman’s wharf is close by, it is not busy and does not feel the place to visit.

Even though the famous tourist place called Fisherman’s wharf is close by, it is not busy and does not feel the place to visit.

10

Tracey

Feb 17, 2026

·

Stayed 2 nights

Nice room, breakfast was excellent.

Nice room, breakfast was excellent.

10

Yuji

Feb 2, 2026

·

Stayed 4 nights

Everything was great.

Everything was great.

6

Yun

Aug 15, 2025

·

Stayed 2 nights

Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.

Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.

10

Jolene

Jul 29, 2025

·

Stayed 2 nights

Comfort bed, spacious room size

Comfort bed, spacious room size

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about ANA Crowne Plaza Hotel Kushiro by IHG

Is parking available at the property?

Self parking is available on-site for a fee of JPY 1000 per day. Limited parking spaces are provided, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately JPY 3300 for adults and JPY 1650 for children. Breakfast is not included in the rate plan for children age 12 or younger.

What are the standard check-in and check-out times?

Check-in time is from 2:00 PM, and check-out time is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Kushiro, just steps from Kushiro Harbour and Kushiro Fishermen's Wharf. It is 0.2 km from Nusamai Bridge and 0.3 km from Kushiro Children's Museum Kodomo Yugakukan. Public transport options are available nearby.

What are the policies for guests staying with children?

Children 12 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-09-22: 164.4768223778534USD
2026-09-23: 164.4768223778534USD
2026-09-24: 164.4768223778534USD
2026-09-25: 164.4768223778534USD
2026-09-26: 164.3456875643921USD
2026-09-27: 164.3456875643921USD
2026-09-28: 164.3456875643921USD
2026-09-29: 164.48679679885865USD
2026-09-30: 164.48679679885865USD
2026-10-01: 124.65063626434328USD
2026-10-02: 124.65063626434328USD
2026-10-03: 127.73454032794953USD
2026-10-04: 127.60180716156006USD
2026-10-05: 127.73454032794953USD
2026-10-06: 127.73454032794953USD
2026-10-07: 131.72718227165223USD
2026-10-08: 147.69775004646303USD
2026-10-09: 127.73454032794953USD
2026-10-10: 127.73454032794953USD
2026-10-11: 127.73454032794953USD
2026-10-12: 117.75293983577728USD
2026-10-13: 117.75293983577728USD
2026-10-14: 117.75293983577728USD
2026-10-15: 117.75293983577728USD
2026-10-16: 117.75293983577728USD
2026-10-17: 117.75293983577728USD
2026-10-18: 117.75293983577728USD
2026-10-19: 117.75293983577728USD
2026-10-20: 117.75293983577728USD
2026-10-21: 117.75293983577728USD
2026-10-22: 130.6891000827408USD
2026-10-23: 130.6891000827408USD
2026-10-24: 130.6891000827408USD
2026-10-25: 130.6891000827408USD
2026-10-26: 130.6891000827408USD
2026-10-27: 130.6891000827408USD
2026-10-28: 130.6891000827408USD
2026-10-29: 130.6891000827408USD
2026-10-30: 130.6891000827408USD
2026-10-31: 130.6891000827408USD
2026-11-01: 119.69935813301088USD
2026-11-02: 119.69935813301088USD
2026-11-03: 119.69935813301088USD
2026-11-04: 119.69935813301088USD
2026-11-05: 119.69935813301088USD
2026-11-06: 119.69935813301088USD
2026-11-07: 119.69935813301088USD
2026-11-08: 119.69935813301088USD
2026-11-09: 119.69935813301088USD
2026-11-10: 119.69935813301088USD
2026-11-11: 119.69935813301088USD
2026-11-12: 119.69935813301088USD
2026-11-13: 119.69935813301088USD
2026-11-14: 119.69935813301088USD
2026-11-15: 119.69935813301088USD
2026-11-16: 119.69935813301088USD
2026-11-17: 119.69935813301088USD
2026-11-18: 119.69935813301088USD
2026-11-19: 119.69935813301088USD
2026-11-20: 119.69935813301088USD
2026-11-21: 129.78077270858765USD
2026-11-22: 129.78077270858765USD

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
Self parking fee: JPY 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.