The Westin Reston Heights
$215
/ night
Avg. for September
Select dates to see prices and availability
$215
/ night
Avg. for September
Monthly average prices
Nightly prices at The Westin Reston Heights average $155 in December, the cheapest month, and $243 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $179 |
| February | $193 |
| March | $223 |
| April | $231 |
| May | $230 |
| June | $238 |
| July | $202 |
| August | $178 |
| September | $215 |
| October | $243 |
| November | $173 |
| December | $155 |
J
F
M
A
M
J
J
A
Sep · $215
S
O
N
D
Most expensive: October (~$243)
Cheapest: December (~$155)
About this property
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Reston? This hotel has 1015 square feet (94 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for dinner at Harvest + Vine, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 191 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
When you stay at The Westin Reston Heights in Reston, you'll be in the business district, within a 15-minute drive of Tysons Corner Center and Fair Oaks Mall. This hotel is 10.5 mi (17 km) from George Mason University and 0.7 mi (1.2 km) from Reston National Golf Course.
What's nearby
Reston National Golf Course(0.5 miles)
ArtInsights Animation and Film Art Gallery(1.3 miles)
The Spectrum(1.6 miles)
Reston Hospital Center(1.6 miles)
Water Mine Family Swimmin' Hole(4.6 miles)
Reston Zoo(4.9 miles)
Herndon Centennial Golf Course(5.1 miles)
Lake Fairfax Park(5.3 miles)
Inova Fair Oaks Hospital(5.4 miles)
Frying Pan Farm Park(5.5 miles)
Great Falls Nike Park(5.5 miles)
Meadowlark Botanical Gardens(5.6 miles)
Center for Innovative Technology Complex(6.4 miles)
Bowlero Sterling(6.7 miles)
Oakton Shopping Center(6.9 miles)
Washington Dulles Intl. Airport (IAD)(7 miles)
Manassas, VA (MNZ-Manassas Regional)(31.9 miles)
Ronald Reagan Washington National Airport (DCA)(21.6 miles)
Gaithersburg, MD (GAI-Montgomery County Airpark)(33.3 miles)
College Park, MD (CGS)(36.6 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Location
11750 Sunrise Valley Drive, Reston, Virginia, United States of America
Reston National Golf Course (0.5 miles)
ArtInsights Animation and Film Art Gallery (1.3 miles)
The Spectrum (1.6 miles)
Reston Hospital Center (1.6 miles)
Water Mine Family Swimmin' Hole (4.6 miles)
Reston Zoo (4.9 miles)
Room options
5
Deluxe Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
345 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Traditional Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
345 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Room, 2 Double Beds, Courtyard View
Room details
2 Full Beds
Sleeps 4
345 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Executive Suite, 1 King Bed, Balcony
Room details
1 King Bed
Sleeps 3
502 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
7
Westin, Suite, 1 King Bed
Room details
1 King Bed
Sleeps 3
516 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Junior Suite, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
532 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Suite, 1 Bedroom
Room details
1 King Bed
Sleeps 3
576 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Deluxe Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
345 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Traditional Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
345 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews
8.9
Fabulous
Based on 1,006 verified reviews
Who stays here?
Business
37%
Couple
22%
Family
29%
Group
5%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, The Westin Reston Heights earns frequent praise for friendly, accommodating staff, comfortable beds, and generally clean, quiet rooms in a convenient location near Reston Town Center and Dulles, though some maintenance and service hiccups appear.
Read moreWas this helpful?
What guests think
Across reviews, The Westin Reston Heights earns frequent praise for friendly, accommodating staff, comfortable beds, and generally clean, quiet rooms in a convenient location near Reston Town Center and Dulles, though some maintenance and service hiccups appear.
Facilities feedback is mixed: some enjoyed the pool, hot tub and gym, while others found the pool closed or unclean, noted dated fitness equipment, and disliked the extra fee for parking. Cleanliness and upkeep are usually solid but inconsistent, with recurring notes about missed housekeeping details, hair in bathrooms, occasional maintenance issues, and sporadic delays or errors at check in. Dining draws compliments for breakfast and bar service, but prices and limited menus come up, and breakfast is not typically included. Expect a comfortable, convenient stay, but check amenity status and room condition.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests like the pool, hot tub and gym, but many report the pool closed, unclean or disappointing; some note dated fitness equipment and a paid parking garage. Occasional elevator issues are also mentioned.
Related guest reviews
6
Susan
May 30, 2023
·
Stayed 2 nights
the pool was a disaster
the pool was a disaster
10
Ricky
Dec 29, 2024
·
Stayed 2 nights
Pool and gym
Pool and gym
8
Alexandra
Jul 16, 2024
·
Stayed 1 night
Likely the nicest hotel I’ve ever stayed at! Staff were super helpful and kind, rooms were clean and quiet. Pool and hot tub were nice and not crowded (at least at the time we went)
Likely the nicest hotel I’ve ever stayed at! Staff were super helpful and kind, rooms were clean and quiet. Pool and hot tub were nice and not crowded (at least at the time we went)
10
Joseph
Oct 19, 2024
·
Stayed 1 night
Excellent pool and hot tub
Excellent pool and hot tub
6
Carolyn
Sep 25, 2025
·
Stayed 1 night
I have stayed here many, many times. It was my go to staycation place to stay just for a getaway. I enjoyed having friendly and familiar staff and love going to the restaurant there, which I do still go to. The fact I kept staying there after a specific incident says a lot. The last handful of times I have had to ask for a clean comforter because it smelled dirty. It just smelled like someone sweated on it etc. and nobody wants to sleep in that. I got a new comforter once, which didn’t fit the bed I had. I think a lot has been overlooked and gone downhill much more just because I enjoy visiting the restaurant staff and the beds are comfortable. Just buy the equivalent bed. Things are normally never stocked in the room regardless of if you bring your own shower products/soap. If you expect them to be there and don’t one time then you’re trying to doordash things to you. I still stop in to visit the bartenders and grab a bite, I just don’t stay the night. Also, disappointed the pool has never been cleaned/fixed and available for use. I looked forward to using it with my son but it didn’t look like sanitary to get into. Has a lot of potential and things that are being ignored which has steared me away from staying there.
I have stayed here many, many times. It was my go to staycation place to stay just for a getaway. I enjoyed having friendly and familiar staff and love going to the restaurant there, which I do still go to. The fact I kept staying there after a specific incident says a lot. The last handful of times I have had to ask for a clean comforter because it smelled dirty. It just smelled like someone sweated on it etc. and nobody wants to sleep in that. I got a new comforter once, which didn’t fit the bed I had. I think a lot has been overlooked and gone downhill much more just because I enjoy visiting the restaurant staff and the beds are comfortable. Just buy the equivalent bed. Things are normally never stocked in the room regardless of if you bring your own shower products/soap. If you expect them to be there and don’t one time then you’re trying to doordash things to you. I still stop in to visit the bartenders and grab a bite, I just don’t stay the night. Also, disappointed the pool has never been cleaned/fixed and available for use. I looked forward to using it with my son but it didn’t look like sanitary to get into. Has a lot of potential and things that are being ignored which has steared me away from staying there.
10
Michael
Feb 25, 2025
·
Stayed 3 nights
We visit Reston on a regular basis and enjoy staying at the Westin. The only concern was the pool, it is rather old and and tired. Plus, there were no clean towels available for us to use.
We visit Reston on a regular basis and enjoy staying at the Westin. The only concern was the pool, it is rather old and and tired. Plus, there were no clean towels available for us to use.
8
Linda
Aug 23, 2025
·
Stayed 2 nights
The room was great, the staff was excellent and beyond accommodating, the breakfast was very good but the pool area was disappointing to say the least.
The room was great, the staff was excellent and beyond accommodating, the breakfast was very good but the pool area was disappointing to say the least.
10
Daniyel
Jun 6, 2024
·
Stayed 1 night
Great property, bed is very comfortable, front staff are very kind. gym needs renovation.
Great property, bed is very comfortable, front staff are very kind. gym needs renovation.
2
Frank
Aug 3, 2025
·
Stayed 1 night
I do not recommend this hotel to anyone, I chose this hotel specifically because it had an indoor pool, I chose this hotel because by the name I thought it was a quality hotel, I was wrong, the sheet on the bed was torn, there were no plastic garbage bags inside the room, that is not clean, the pool is disgustingly dirty, of course I did not get in the pool but it is so dirty that it is impossible for no one in that hotel not to see it, dirty from many days, of course they see it and do nothing, that is a lack of respect and shame on the workers and the hotel, I took photos and video of everything, it is unacceptable, I have never seen a hotel with a pool in those conditions, it is disgusting.
I do not recommend this hotel to anyone, I chose this hotel specifically because it had an indoor pool, I chose this hotel because by the name I thought it was a quality hotel, I was wrong, the sheet on the bed was torn, there were no plastic garbage bags inside the room, that is not clean, the pool is disgustingly dirty, of course I did not get in the pool but it is so dirty that it is impossible for no one in that hotel not to see it, dirty from many days, of course they see it and do nothing, that is a lack of respect and shame on the workers and the hotel, I took photos and video of everything, it is unacceptable, I have never seen a hotel with a pool in those conditions, it is disgusting.
8
Devang
Jul 22, 2024
·
Stayed 1 night
Stay was great, I checked in at morning and there was few people ahead of us checking in..took long time to check in and get keys. There was no parking attendant, I was asked to self park at garage which was inconvenient after long drive and exceptionally long wait for check in. One of the elevators was under repair so took long for that during stay also. Otherwise, room was good!
Stay was great, I checked in at morning and there was few people ahead of us checking in..took long time to check in and get keys. There was no parking attendant, I was asked to self park at garage which was inconvenient after long drive and exceptionally long wait for check in. One of the elevators was under repair so took long for that during stay also. Otherwise, room was good!
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe very clean rooms and public areas, but cleanliness is inconsistent. Recurring issues include missed housekeeping, hair in bathrooms, and rooms not properly prepared on arrival.
Related guest reviews
8
Anthony
May 7, 2025
·
Stayed 2 nights
Overall, the hotel is located in a safe area and is convenient to reston town center. The staff at the desk was very nice. However, when we got in the room, there was still trash in the garbage pail which was not ours,and there were crumbs on the floor, which told me they didn’t clean the room very well.
Overall, the hotel is located in a safe area and is convenient to reston town center. The staff at the desk was very nice. However, when we got in the room, there was still trash in the garbage pail which was not ours,and there were crumbs on the floor, which told me they didn’t clean the room very well.
6
Poonam
Sep 4, 2025
·
Stayed 3 nights
Housekeeping was not up to the mark, bed not made, toiletries not refreshed on check in.
Housekeeping was not up to the mark, bed not made, toiletries not refreshed on check in.
6
Matt
Jun 10, 2025
·
Stayed 3 nights
The bathroom was dirty and had hair all over the floor. The beds were not the traditional Marriott bed and the breakfast was $28 for one person.
The bathroom was dirty and had hair all over the floor. The beds were not the traditional Marriott bed and the breakfast was $28 for one person.
10
Angelique
Jun 7, 2025
·
Stayed 3 nights
Very clean property
Very clean property
4
donald
Jul 6, 2024
·
Stayed 1 night
Long black hair in the shower, toilet paper holder half way pulled from wall, rusty towel rack in shower, bath room countertop was very deteriorated, small fridge barely worked. This isn’t the Westin I remember not too far in the past. $15 parking fee…..really ?
Long black hair in the shower, toilet paper holder half way pulled from wall, rusty towel rack in shower, bath room countertop was very deteriorated, small fridge barely worked. This isn’t the Westin I remember not too far in the past. $15 parking fee…..really ?
10
Paula
Sep 6, 2024
·
Stayed 1 night
Very clean. Was able to get an early check in. Staff were excellent!
Very clean. Was able to get an early check in. Staff were excellent!
6
Jweda
Nov 19, 2024
·
Stayed 3 nights
Had to switch rooms due to cleanliness which was the first for me staying at such a supposedly nice establishment.
Had to switch rooms due to cleanliness which was the first for me staying at such a supposedly nice establishment.
6
Laura
Oct 20, 2024
·
Stayed 1 night
The dual-sided facial mirror in bathroom had hair on it. Dish soap also had hair on it.
The dual-sided facial mirror in bathroom had hair on it. Dish soap also had hair on it.
2
Julie
May 5, 2025
·
Stayed 1 night
Windows do not open in rooms and there is Zero ventilation of fresh air. Using Aranet4 monitors, CO2 levels increased an average of 1000PPM (parts per million) every hour with 2 adults in the room. Recommended CO2 levels for indoor air are 600PPM. The only vent in the entire room is about 10"x6". No other vents or fans in the bedroom, bathroom or entry. Very little airflow from the one vent. I measured CO2 coming from the vent and it was the same as the ambient CO2 in the room. One of the many common side effects from high CO2 is headaches/migraines. I get terrible migraines which makes travel & flying unbearable. Zero ventilation violates Virginia, ASHRA & OSHA federal air quality limits. It's not just unhealthy, levels this high are dangerous. I reserved a balcony room, but balcony rooms are next to ice machines & elevators, they also overlook the highway (very loud) stink bugs were on balcony. Room doors are heavily weighted and difficult to open, they automatically slam shut with great force (extremely loud), doors were slamming shut up/down hallway all night. A/C was broken, 2 hrs+ for repairs, room temp 86F up until 11PM. Took 3hrs for room to cool to 72F. Room was dirty, shower had mold, counter & sink were filthy.
Windows do not open in rooms and there is Zero ventilation of fresh air. Using Aranet4 monitors, CO2 levels increased an average of 1000PPM (parts per million) every hour with 2 adults in the room. Recommended CO2 levels for indoor air are 600PPM. The only vent in the entire room is about 10"x6". No other vents or fans in the bedroom, bathroom or entry. Very little airflow from the one vent. I measured CO2 coming from the vent and it was the same as the ambient CO2 in the room. One of the many common side effects from high CO2 is headaches/migraines. I get terrible migraines which makes travel & flying unbearable. Zero ventilation violates Virginia, ASHRA & OSHA federal air quality limits. It's not just unhealthy, levels this high are dangerous. I reserved a balcony room, but balcony rooms are next to ice machines & elevators, they also overlook the highway (very loud) stink bugs were on balcony. Room doors are heavily weighted and difficult to open, they automatically slam shut with great force (extremely loud), doors were slamming shut up/down hallway all night. A/C was broken, 2 hrs+ for repairs, room temp 86F up until 11PM. Took 3hrs for room to cool to 72F. Room was dirty, shower had mold, counter & sink were filthy.
10
Kia
Nov 18, 2025
·
Stayed 1 night
Clean room ; nice size- good staff
Clean room ; nice size- good staff
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, quiet and comfortable with good beds and some balconies. Several reviews cite faulty or dated features (A/C, fixtures, USB ports), occasional highway noise, no in-room microwaves, and room-type mix ups.
Related guest reviews
6
Kelly
Jun 16, 2025
·
Stayed 2 nights
Didn't have my room type. Phone was dead in room. bathroom had towel rack broken, sink fixtures weren't aligned with installation holes, not up to par for Westin.
Didn't have my room type. Phone was dead in room. bathroom had towel rack broken, sink fixtures weren't aligned with installation holes, not up to par for Westin.
6
Kelly
Mar 4, 2024
·
Stayed 1 night
The Westin is a 4-star hotel.....but I was not impressed. Upon entry, it is very aesthetically pleasing, looks very nice, and has a clean, fragrant aroma that is soothing and inviting. The room presented well with the bed made perfectly and appeared comfy. I was so sad to pull back the fluffy covers and find the bed to be an old lumpy mattress :( It was SO VERY uncomfortable, hard and literally felt like a very old, lumpy mattress. The bathroom only had 1 washcloth (needed 2 for 2 guests). There was no body soap - no bar of soap and the body wash dispenser had been taken from the shower wall (shampoo and conditioner were there , with a vacant holder where the body wash once hung). The carpet in the room looked and felt very dirty. AND the Wi-Fi didn't work....so after 11pm at night and I'm trying to submit documents for my appointment the next morning and no wi-fi. Had to call the front desk and she said she would have the "engineer" reboot the router. Well, it worked for a few minutes only. The next morning, same problem, no Wi-Fi and my documents never did upload. On the upside....the restaurant/bar was very nice...food and drinks were delicious and service was good! (Food is a little pricey...$25 for a reuben sandwich and fries).
The Westin is a 4-star hotel.....but I was not impressed. Upon entry, it is very aesthetically pleasing, looks very nice, and has a clean, fragrant aroma that is soothing and inviting. The room presented well with the bed made perfectly and appeared comfy. I was so sad to pull back the fluffy covers and find the bed to be an old lumpy mattress :( It was SO VERY uncomfortable, hard and literally felt like a very old, lumpy mattress. The bathroom only had 1 washcloth (needed 2 for 2 guests). There was no body soap - no bar of soap and the body wash dispenser had been taken from the shower wall (shampoo and conditioner were there , with a vacant holder where the body wash once hung). The carpet in the room looked and felt very dirty. AND the Wi-Fi didn't work....so after 11pm at night and I'm trying to submit documents for my appointment the next morning and no wi-fi. Had to call the front desk and she said she would have the "engineer" reboot the router. Well, it worked for a few minutes only. The next morning, same problem, no Wi-Fi and my documents never did upload. On the upside....the restaurant/bar was very nice...food and drinks were delicious and service was good! (Food is a little pricey...$25 for a reuben sandwich and fries).
10
Lakeysha
May 1, 2023
·
Stayed 1 night
Very clean, view beautiful, variety of networks on the TV, Pool and Hot tub. Very cozy romantic. I didnt like that the room doesnot have a microwave
Very clean, view beautiful, variety of networks on the TV, Pool and Hot tub. Very cozy romantic. I didnt like that the room doesnot have a microwave
10
JAZMIN
Jun 15, 2025
·
Stayed 2 nights
Room was very spacious and clean. Balcony was a plus. Overall a great stay !
Room was very spacious and clean. Balcony was a plus. Overall a great stay !
10
Hasan
Jul 5, 2025
·
Stayed 1 night
Didn't have the room we asked for but got compensated with a free bere
Didn't have the room we asked for but got compensated with a free bere
10
Corey
May 26, 2025
·
Stayed 2 nights
The room was extremely spacious and modern. It was perfect for my trip. The staff was pleasant and my stay overall was amazing.
The room was extremely spacious and modern. It was perfect for my trip. The staff was pleasant and my stay overall was amazing.
10
Carolyn
Aug 24, 2025
·
Stayed 1 night
Everything was great as usual. I love how comfortable the beds are, I feel like I am sleeping on a cloud. I am looking for one that’s very similar to it for at home. Food was great as to be expected and staff is great.
Everything was great as usual. I love how comfortable the beds are, I feel like I am sleeping on a cloud. I am looking for one that’s very similar to it for at home. Food was great as to be expected and staff is great.
8
Dikesha
Aug 17, 2023
·
Stayed 1 night
Perfect location! We have stayed here 3 times. The 2nd visit I did have to wipe the desk and ice tray because of some sort of residue however overall all of our rooms have been clean. We have noticed that all of the USB ports are not functional. I love the comfort of the bed, size of the room & bathroom. Perfect location to everything.
Perfect location! We have stayed here 3 times. The 2nd visit I did have to wipe the desk and ice tray because of some sort of residue however overall all of our rooms have been clean. We have noticed that all of the USB ports are not functional. I love the comfort of the bed, size of the room & bathroom. Perfect location to everything.
6
Sarah
Dec 13, 2023
·
Stayed 1 night
Checked in late. Waited a while to be able to check in. Booked a king suite. Went to the room and noticed we were given two double beds. This was a Thursday night so I doubt it was because they ran out. Housekeeping came into our room at 9am. Thought it was inappropriate considering we were only staying one night. Obviously we were not expecting to be woken up. I wouldn’t stay here again.
Checked in late. Waited a while to be able to check in. Booked a king suite. Went to the room and noticed we were given two double beds. This was a Thursday night so I doubt it was because they ran out. Housekeeping came into our room at 9am. Thought it was inappropriate considering we were only staying one night. Obviously we were not expecting to be woken up. I wouldn’t stay here again.
2
Julie
May 5, 2025
·
Stayed 1 night
Windows do not open in rooms and there is Zero ventilation of fresh air. Using Aranet4 monitors, CO2 levels increased an average of 1000PPM (parts per million) every hour with 2 adults in the room. Recommended CO2 levels for indoor air are 600PPM. The only vent in the entire room is about 10"x6". No other vents or fans in the bedroom, bathroom or entry. Very little airflow from the one vent. I measured CO2 coming from the vent and it was the same as the ambient CO2 in the room. One of the many common side effects from high CO2 is headaches/migraines. I get terrible migraines which makes travel & flying unbearable. Zero ventilation violates Virginia, ASHRA & OSHA federal air quality limits. It's not just unhealthy, levels this high are dangerous. I reserved a balcony room, but balcony rooms are next to ice machines & elevators, they also overlook the highway (very loud) stink bugs were on balcony. Room doors are heavily weighted and difficult to open, they automatically slam shut with great force (extremely loud), doors were slamming shut up/down hallway all night. A/C was broken, 2 hrs+ for repairs, room temp 86F up until 11PM. Took 3hrs for room to cool to 72F. Room was dirty, shower had mold, counter & sink were filthy.
Windows do not open in rooms and there is Zero ventilation of fresh air. Using Aranet4 monitors, CO2 levels increased an average of 1000PPM (parts per million) every hour with 2 adults in the room. Recommended CO2 levels for indoor air are 600PPM. The only vent in the entire room is about 10"x6". No other vents or fans in the bedroom, bathroom or entry. Very little airflow from the one vent. I measured CO2 coming from the vent and it was the same as the ambient CO2 in the room. One of the many common side effects from high CO2 is headaches/migraines. I get terrible migraines which makes travel & flying unbearable. Zero ventilation violates Virginia, ASHRA & OSHA federal air quality limits. It's not just unhealthy, levels this high are dangerous. I reserved a balcony room, but balcony rooms are next to ice machines & elevators, they also overlook the highway (very loud) stink bugs were on balcony. Room doors are heavily weighted and difficult to open, they automatically slam shut with great force (extremely loud), doors were slamming shut up/down hallway all night. A/C was broken, 2 hrs+ for repairs, room temp 86F up until 11PM. Took 3hrs for room to cool to 72F. Room was dirty, shower had mold, counter & sink were filthy.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, accommodating and efficient, with helpful front-desk and restaurant teams and frequent upgrades. A minority report inconsistent communication, billing disputes, and unhelpful responses to room-type or housekeeping issues.
Related guest reviews
2
DeAngilo
Aug 4, 2023
·
Stayed 2 nights
I have been waiting for a refund for my $335 since 7/28 . It is now 8/4 and still have not been refunded my money , still in pending status and I am furious . Absolute rip off and disappointed in the transaction . Especially after being charged for the hotel on a separate card.
I have been waiting for a refund for my $335 since 7/28 . It is now 8/4 and still have not been refunded my money , still in pending status and I am furious . Absolute rip off and disappointed in the transaction . Especially after being charged for the hotel on a separate card.
10
Elissa
Jun 11, 2025
·
Stayed 3 nights
The staff are incredible here. I had a unique situation with my 90-year-old mom, who also has some memory loss issues. I had no choice but to have her stay for 4 or 5 days. The staff went above and beyond to help her with her non-hotel-related needs/requests, talked with her and kept her company, and even ensured she had something to eat when she missed food service. The property is pleasant, her room was spacious and comfortable, and the location is convenient to Reston Town Center.
The staff are incredible here. I had a unique situation with my 90-year-old mom, who also has some memory loss issues. I had no choice but to have her stay for 4 or 5 days. The staff went above and beyond to help her with her non-hotel-related needs/requests, talked with her and kept her company, and even ensured she had something to eat when she missed food service. The property is pleasant, her room was spacious and comfortable, and the location is convenient to Reston Town Center.
10
Stephanie
Apr 29, 2024
·
Update-😊Westin 11750 Sunrise Valley Reston, VA ** The disappointing experience we had at the Westin the first few days was mitigated by the staff and encounters we had the rest of our stay. When you first enter the lobby the architectural display is made up of real plants, it is a beautiful relaxing work of art. The restauraunt concocted hot chocolate for me eventhough they do not have it on menu. The final act of generosity was the Hotel Manager who showed compassion to my disabled son who was going through a rough time. What I learned was -that not so great things happen on vacation but the way a company responds afterwards is the true representation if who they are as a company and there values. The Westin in Reston is a hallmark of class and graciousness and I would happily encourage anyone to check out this world class hotel. Well done Westin!!!😊
Update-😊Westin 11750 Sunrise Valley Reston, VA ** The disappointing experience we had at the Westin the first few days was mitigated by the staff and encounters we had the rest of our stay. When you first enter the lobby the architectural display is made up of real plants, it is a beautiful relaxing work of art. The restauraunt concocted hot chocolate for me eventhough they do not have it on menu. The final act of generosity was the Hotel Manager who showed compassion to my disabled son who was going through a rough time. What I learned was -that not so great things happen on vacation but the way a company responds afterwards is the true representation if who they are as a company and there values. The Westin in Reston is a hallmark of class and graciousness and I would happily encourage anyone to check out this world class hotel. Well done Westin!!!😊
8
Li
Aug 17, 2025
·
Stayed 2 nights
I arrived at the hotel around 3:30AM on 8/15. The hotel did not allow me to check in due to computer system down. I had to stay at the lobby for 4 hours till 7:00AM. When I finally checked in the room it was about 7:45AM. This is not acceptable.
I arrived at the hotel around 3:30AM on 8/15. The hotel did not allow me to check in due to computer system down. I had to stay at the lobby for 4 hours till 7:00AM. When I finally checked in the room it was about 7:45AM. This is not acceptable.
10
Carolyn
Aug 30, 2025
·
Stayed 1 night
Check in was quick and smooth as usual. Always enjoy seeing all the staff, no matter who is here, it’s always pleasant to see a familiar and friendly face. My dog now recognizes when we come here and even knows her way around. She had a huge smile on her face when we got to the room. I reserved just a standard King bed room and was upgraded to a suite. She is small, but has more room to play with her ball. I always feel very safe and comfortable here. The staff is always more than accommodating!
Check in was quick and smooth as usual. Always enjoy seeing all the staff, no matter who is here, it’s always pleasant to see a familiar and friendly face. My dog now recognizes when we come here and even knows her way around. She had a huge smile on her face when we got to the room. I reserved just a standard King bed room and was upgraded to a suite. She is small, but has more room to play with her ball. I always feel very safe and comfortable here. The staff is always more than accommodating!
10
Jawaher
Dec 15, 2024
·
Stayed 1 night
The staff were exceptional, very helpful and genuine. The hotel condition was well maintained, the bed was comfortable. There were signs requiring renovation such as rust on towel rack and scratches on the toilet though.
The staff were exceptional, very helpful and genuine. The hotel condition was well maintained, the bed was comfortable. There were signs requiring renovation such as rust on towel rack and scratches on the toilet though.
2
KATHLEEN
Sep 2, 2023
·
Stayed 1 night
We booked a night at this hotel and was advised that breakfast is served at *these specific times. It was never mentioned that there was a cost. Upon getting on the elevator a Hispanic male approached me for a “ticket”, I was unaware of a ticket & proceeded to the front desk. The ignorant white male proceeded to advise that “she” just told you that there was a buffet breakfast. Pure ignorance and understandably because he’s only paid to be a front desk clerk. Upon declining the subpar breakfast-the idiot CHARGES my card for the breakfast WITHOUT my authorization. If there is a fee for breakfast 1. Advice accordingly 2. Ask for the ticket as you are entering 3. Don’t wait until the customer has chosen minor edibles and then chase her to the elevator-it’s unprofessional & not necessary. We will not be staying at this hotel when visiting the area. Deplorable!
We booked a night at this hotel and was advised that breakfast is served at *these specific times. It was never mentioned that there was a cost. Upon getting on the elevator a Hispanic male approached me for a “ticket”, I was unaware of a ticket & proceeded to the front desk. The ignorant white male proceeded to advise that “she” just told you that there was a buffet breakfast. Pure ignorance and understandably because he’s only paid to be a front desk clerk. Upon declining the subpar breakfast-the idiot CHARGES my card for the breakfast WITHOUT my authorization. If there is a fee for breakfast 1. Advice accordingly 2. Ask for the ticket as you are entering 3. Don’t wait until the customer has chosen minor edibles and then chase her to the elevator-it’s unprofessional & not necessary. We will not be staying at this hotel when visiting the area. Deplorable!
10
Malcolm
Dec 24, 2025
·
Stayed 2 nights
I aways appreciate the kindness of the staff.
I aways appreciate the kindness of the staff.
10
Soone
Jun 8, 2025
·
Stayed 1 night
Anisa is truly the reason I keep coming back to the Westin. I am a regular here but my last few visits she has gone above and beyond to make me feel comfortable and take care of me. I come here to relax and reset and this time under more difficult circumstances that life has thrown my way. She is not only the most hospitable human I have encountered but her empathy and service during a difficult life trial has made me feel special and cared for. Once again I am in Awe and my review does not do justice for how wonderful she is to me time and time again..
Anisa is truly the reason I keep coming back to the Westin. I am a regular here but my last few visits she has gone above and beyond to make me feel comfortable and take care of me. I come here to relax and reset and this time under more difficult circumstances that life has thrown my way. She is not only the most hospitable human I have encountered but her empathy and service during a difficult life trial has made me feel special and cared for. Once again I am in Awe and my review does not do justice for how wonderful she is to me time and time again..
10
Shambavi
May 28, 2024
·
Stayed 1 night
Beautiful Property bur disappointed with the front desk staff. Booked a King, but they gave me double beds... and weren't willing to help me.
Beautiful Property bur disappointed with the front desk staff. Booked a King, but they gave me double beds... and weren't willing to help me.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient for Dulles Airport and Reston Town Center in a quiet, safe area. Several guests note the neighborhood is car dependent and not very walkable.
Related guest reviews
10
Dennis
Sep 8, 2024
·
Stayed 2 nights
Great location and price.
Great location and price.
10
Arianna Krysta
Apr 28, 2025
·
Stayed 2 nights
I loved how close this was to DC proper, but it was set in a quiet neighborhood. No city wild noises but not so far to not have fun. It was the perfect respite.
I loved how close this was to DC proper, but it was set in a quiet neighborhood. No city wild noises but not so far to not have fun. It was the perfect respite.
8
Andrew
Jul 14, 2024
·
Stayed 3 nights
The hotel is above average. Clean, modern and well kept. The downsides - definitely not a walkable neighbourhood. Not surprising given the suburb. For example, there is a Whole Foods/CVS on the other side of the highway (a stones through away), but to walk to it, is over a km walking alongside roads with heavy, fast driving traffic and not so safe crosswalks.
The hotel is above average. Clean, modern and well kept. The downsides - definitely not a walkable neighbourhood. Not surprising given the suburb. For example, there is a Whole Foods/CVS on the other side of the highway (a stones through away), but to walk to it, is over a km walking alongside roads with heavy, fast driving traffic and not so safe crosswalks.
8
Andrew
Mar 11, 2025
·
Stayed 3 nights
It's a perfectly decent place to stay. The food in the restaurant was just so-so. Gym was above average with older but useable equipment. The neighbourhood is definitely not designed for walking. There is a Whole Foods nearby but walking there is quite unpleasant having to cross several high speed busy roads where pedestrians are very much an afterthought.
It's a perfectly decent place to stay. The food in the restaurant was just so-so. Gym was above average with older but useable equipment. The neighbourhood is definitely not designed for walking. There is a Whole Foods nearby but walking there is quite unpleasant having to cross several high speed busy roads where pedestrians are very much an afterthought.
10
Bryan
Apr 7, 2024
·
Stayed 2 nights
Ideal location, gorgeous area with great restaurants close by
Ideal location, gorgeous area with great restaurants close by
10
Carolyn
Apr 6, 2024
·
Stayed 1 night
Great value hotel, close to the airport and 35mins from the city. We received a brilliant, friendly welcome on arrival, you really made us feel special! Thank you!
Great value hotel, close to the airport and 35mins from the city. We received a brilliant, friendly welcome on arrival, you really made us feel special! Thank you!
10
Rudolph
Jul 14, 2025
·
Stayed 1 night
Wonderful location for business!
Wonderful location for business!
10
Michael
Sep 29, 2024
·
Stayed 2 nights
Very nice, very clean, staff is friendly. Located in a nice part of town with easy access to the Metro
Very nice, very clean, staff is friendly. Located in a nice part of town with easy access to the Metro
10
Ronald
Oct 3, 2025
·
Stayed 1 night
Perfect location without heavy traffic and chaos.
Perfect location without heavy traffic and chaos.
10
Diane
May 31, 2024
·
Stayed 3 nights
Great location, easy access to Metro, dining and shopping. Will stay here again on my next visit.
Great location, easy access to Metro, dining and shopping. Will stay here again on my next visit.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast and bar service earn frequent compliments, and some enjoyed happy hour and room service. Others found menus limited, quality inconsistent or prices high, and breakfast is typically not included.
Related guest reviews
6
David
Aug 9, 2023
·
Stayed 3 nights
Breakfast was a disappointment. Cold eggs every morning. More internet bandwidth is needed especially during evening hours. Streaming tv had constant pauses-very frustrating. Bathroom faucet broken. I had to use soap dish as a prop to keep basin filled with water for shaving.
Breakfast was a disappointment. Cold eggs every morning. More internet bandwidth is needed especially during evening hours. Streaming tv had constant pauses-very frustrating. Bathroom faucet broken. I had to use soap dish as a prop to keep basin filled with water for shaving.
8
Andrea
Oct 20, 2024
·
Stayed 1 night
I have stayed here many times over the years, great location for travelers, parking is good, area is safe. Front desk staff were ok. only issue is that the restaurant used to be really good, like 7 years ago, now it is very limited in menu and also the food is just not good --it is all product.
I have stayed here many times over the years, great location for travelers, parking is good, area is safe. Front desk staff were ok. only issue is that the restaurant used to be really good, like 7 years ago, now it is very limited in menu and also the food is just not good --it is all product.
10
Kevin
Feb 28, 2025
·
Stayed 1 night
Great Property! Friendly Staff. Breakfast buffet was also very good with plenty of options.
Great Property! Friendly Staff. Breakfast buffet was also very good with plenty of options.
8
Wasfia
Aug 31, 2025
·
Stayed 2 nights
We enjoyed the happy hour ! Good food and drink selections. Service was great !
We enjoyed the happy hour ! Good food and drink selections. Service was great !
10
Carol
Aug 2, 2025
·
Stayed 2 nights
My friend and I traveled from Philadelphia to Reston VA for a wedding. The Reston Westin was in a great location, exceptionally clean and comfortable. The staff were very helpful and accommodating. We especially liked the restaurant harvest and vine in the hotel. I recommend the Cobb salad and the breakfast buffet
My friend and I traveled from Philadelphia to Reston VA for a wedding. The Reston Westin was in a great location, exceptionally clean and comfortable. The staff were very helpful and accommodating. We especially liked the restaurant harvest and vine in the hotel. I recommend the Cobb salad and the breakfast buffet
8
Nikita
Jul 21, 2025
·
Stayed 1 night
Our check in wait time was a bit lengthy due to it being crowded but the guy at check out made it worth the wait. When our turn came, He checked us in quickly, added a sprinkle of humor and even upgraded our room. The room was perfect except pieces of hair found in the shower. Sheets were clean, no smells in the room. Great balcony and wonderful complimentary water. The next morning, we got breakfast. It was amazing but there was a fee of $48, it was not complimentary. I wish we knew about this fee in advance. But overall our stay was great and I would do it again.
Our check in wait time was a bit lengthy due to it being crowded but the guy at check out made it worth the wait. When our turn came, He checked us in quickly, added a sprinkle of humor and even upgraded our room. The room was perfect except pieces of hair found in the shower. Sheets were clean, no smells in the room. Great balcony and wonderful complimentary water. The next morning, we got breakfast. It was amazing but there was a fee of $48, it was not complimentary. I wish we knew about this fee in advance. But overall our stay was great and I would do it again.
10
Madeleine
Oct 1, 2023
·
Stayed 1 night
Really an excellent short staycation. Wonderful bargain. The price for what we got was outstanding. Restaurant good quality food. Good drinks excellent service. Room very comfortable. Good accommodations. Very nice. Pool and workout area. Centrally located and we got a great price.
Really an excellent short staycation. Wonderful bargain. The price for what we got was outstanding. Restaurant good quality food. Good drinks excellent service. Room very comfortable. Good accommodations. Very nice. Pool and workout area. Centrally located and we got a great price.
10
Beth
Feb 19, 2023
·
Stayed 1 night
Seigey at the front desk was wonderful and the room service food plus the breakfast buffet was delicious
Seigey at the front desk was wonderful and the room service food plus the breakfast buffet was delicious
10
Chris
Apr 23, 2023
·
Stayed 1 night
Restaurant wasn’t great. Parking tight.
Restaurant wasn’t great. Parking tight.
10
John
Aug 18, 2023
·
Stayed 1 night
Stay here regularly and love it! Great staff and breakfast
Stay here regularly and love it! Great staff and breakfast
Was this helpful?
AI-generated summary based on recent guest reviews
8
Pamela
6 days ago
·
Stayed 3 nights
It was a good stay overall.
It was a good stay overall.
10
Jeffrey
2 weeks ago
·
Stayed 1 night
Lovely hotel with ample parking. Room was spacious and comfortable, Very helpful and attentive staff at the front desk
Lovely hotel with ample parking. Room was spacious and comfortable, Very helpful and attentive staff at the front desk
10
Lemuel
2 weeks ago
·
Stayed 2 nights
Hotel was as envisioned. Some construction noises that they will alert you to. Some eateries within walking distance. Business district so quiet on weekends
Hotel was as envisioned. Some construction noises that they will alert you to. Some eateries within walking distance. Business district so quiet on weekends
10
Dionne Chiffon
Aug 16, 2026
·
Stayed 3 nights
The hotel and staff were very helpful and feiendly
The hotel and staff were very helpful and feiendly
10
Susan
Aug 8, 2026
·
Stayed 2 nights
Great stay - I just wish they had valet parking and a bellhop.
Great stay - I just wish they had valet parking and a bellhop.
FAQs about The Westin Reston Heights
Is parking available at the property?
Self parking is available on-site for a fee of USD 15 per day, which includes in/out privileges.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 15 to 40 per person.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of USD 50 per accommodation, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.
What is the location of the property in relation to key landmarks?
The hotel is located in the business district of Hunter Mill, within a 15-minute drive of Reston Town Center and Fair Oaks Mall, and approximately 8.9 miles from Tysons Corner Center.
Is there a swimming pool at the property?
The hotel features an indoor swimming pool, which is available for guests to enjoy.
What are the policies for guests staying with children?
Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 224.3782171020355USD
- 2026-09-18: 142.94667973535155USD
- 2026-09-19: 136.607121USD
- 2026-09-20: 180.3839706322174USD
- 2026-09-21: 435.26038387445067USD
- 2026-09-22: NO DATA
- 2026-09-23: 444.93280025949093USD
- 2026-09-24: 240.73659781910703USD
- 2026-09-25: 141.49880383474732USD
- 2026-09-26: 141.49880383474732USD
- 2026-09-27: 164.18181925964356USD
- 2026-09-28: 312.1615046631775USD
- 2026-09-29: 401.02217738992306USD
- 2026-09-30: 418.3428425861206USD
- 2026-10-01: 238.71172958665466USD
- 2026-10-02: 131.77751651449586USD
- 2026-10-03: 133.4738459437866USD
- 2026-10-04: 184.19390670176696USD
- 2026-10-05: 325.67619251074217USD
- 2026-10-06: NO DATA
- 2026-10-07: 389.8298924362793USD
- 2026-10-08: 275.1723549872589USD
- 2026-10-09: 205.76327788009644USD
- 2026-10-10: 227.99995627986144USD
- 2026-10-11: 162.02153124220274USD
- 2026-10-12: 280.8373196520538USD
- 2026-10-13: 389.79703154937744USD
- 2026-10-14: 383.45095668933106USD
- 2026-10-15: 246.27272888946533USD
- 2026-10-16: 135.79934925187683USD
- 2026-10-17: 137.22881534857177USD
- 2026-10-18: 177.96860786260984USD
- 2026-10-19: 319.042392209198USD
- 2026-10-20: 401.2727679272461USD
- 2026-10-21: 400.9954822984314USD
- 2026-10-22: 266.79545629692075USD
- 2026-10-23: 147.9796678870697USD
- 2026-10-24: 149.0197955332489USD
- 2026-10-25: 186.8633808180084USD
- 2026-10-26: 319.042392209198USD
- 2026-10-27: 365.7717294702759USD
- 2026-10-28: 339.1650610900268USD
- 2026-10-29: 202.0268408944702USD
- 2026-10-30: 128.01701190701294USD
- 2026-10-31: 128.01701190701294USD
- 2026-11-01: 164.18181925964356USD
- 2026-11-02: 298.98141631539914USD
- 2026-11-03: 401.2727679272461USD
- 2026-11-04: 401.18234793887325USD
- 2026-11-05: 243.032288105072USD
- 2026-11-06: 133.93780453193665USD
- 2026-11-07: 137.8263194600372USD
- 2026-11-08: 162.02153124220274USD
- 2026-11-09: 288.03826803254697USD
- 2026-11-10: 334.05438741943357USD
- 2026-11-11: 340.0351739343567USD
- 2026-11-12: 217.10884941224668USD
- 2026-11-13: 124.13067777870941USD
- 2026-11-14: 124.21650845345306USD
- 2026-11-15: 162.02153124220274USD
- 2026-11-16: 284.07776043644714USD
- 2026-11-17: 343.7796334606018USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately USD 15 to 40 per person
- Covered self parking fee: USD 15 per day (in/out privileges)
- Pet fee: USD 50 per accommodation, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
WiFi
Activities
Swimming pool
Golf Course (nearby)
Pool Indoor
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Allergy-Free Room Available
Snack Bar/Deli