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Fiesta Inn Express Cancún Cumbres

From

107 $US

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Fiesta Inn Express Cancún Cumbres - Image 1

Fiesta Inn Express Cancún Cumbres - Chambre

Fiesta Inn Express Cancún Cumbres - Chambre

Fiesta Inn Express Cancún Cumbres - Réception

Fiesta Inn Express Cancún Cumbres - Piscine

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From

107 $US

/nuit

À propos de cet établissement

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès ...

Équipements

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service d'assistance pour les visites touristiques ou l'achat de billets et une salle de réception.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24.

Repas

Vous profiterez de repas savoureux au restaurant de Fiesta Inn Express Cancún Cumbres qui dispose également d'un snack bar/épicerie fine où vous pourrez faire vos achats. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet gratuit est servi tous les jours de 06 h 00 à 10 h 00.

Chambres

Les 141 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau. Le service d'entretien est assuré tous les jours.

Emplacement

En choisissant Fiesta Inn Express Cancún Cumbres à Cancún, vous serez à 11,2 km de Centre commercial Plaza Las Americas Cancún et à 14,5 km de Plage Tortuga. Cet hôtel se trouve à 17,9 km de Cancún Center (centre de congrès) et à 18,7 km de Club de golf Moon Palace.

À proximité

Hospital Galenia (hôpital)(2 miles)
Centre médical Hospiten(2.3 miles)
Dubai Palace Casino(2.8 miles)
Hôpital Amerimed(2.8 miles)
Royal Yak Casino and Sports Book(3 miles)
Parc urbain Kabah(3.1 miles)
Centre commercial Plaza Las Américas(3.1 miles)
Centre commercial La Gran Plaza(3.6 miles)
Estadio Olímpico Andrés Quintana Roo(4.2 miles)
Sanctuaire María Desatadora de Nudos(4.3 miles)
Centre commercial Las Plazas Outlet Cancún(4.3 miles)
Malecón Tajamar(4.7 miles)
Paroisse La Sagrada Familia(4.7 miles)
Stade de baseball Beto Ávila(4.8 miles)
Maison de la culture de Cancún(4.9 miles)
Aéroport international de Cancún (CUN)(7.4 miles)
Aéroport international de Tulum (TQO)(102.6 miles)

Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet

Emplacement

Blvd. Luis Donaldo Colosio MZA 1 SM, Cancún, Benito Juárez, Quintana Roo, Mexique

Hospital Galenia (hôpital) (2 miles)

Centre médical Hospiten (2.3 miles)

Dubai Palace Casino (2.8 miles)

Hôpital Amerimed (2.8 miles)

Royal Yak Casino and Sports Book (3 miles)

Parc urbain Kabah (3.1 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Suite Junior, 1 grand lit

Détails de la chambre

1 Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Chambre Supérieure

Détails de la chambre

1 Grand Lit Double

Couchages 2

245 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs sur Fiesta Inn Express Cancún Cumbres

8.3

Très bien

Basé sur 201 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les avis concernant le Fiesta Inn Express Cancún Cumbres soulignent un emplacement pratique près de l'aéroport, avec des commerces et des restaurants à proximité, un personnel généralement aimable et des séjours simples pour de courts passages, mais des problèmes récurrents liés à l'enregistrement et aux réservations viennent nuancer l'expérience globale.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les avis concernant le Fiesta Inn Express Cancún Cumbres soulignent un emplacement pratique près de l'aéroport, avec des commerces et des restaurants à proximité, un personnel généralement aimable et des séjours simples pour de courts passages, mais des problèmes récurrents liés à l'enregistrement et aux réservations viennent nuancer l'expérience globale.

Les commentaires sur le petit-déjeuner sont mitigés, allant de satisfaisants à limités voire médiocres. Certains clients mentionnent de petites salles de bain, des meubles usés, ainsi que des problèmes intermittents avec les ascenseurs ou la navette aéroport. Attendez-vous à une étape pratique et sans fioritures.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking sur place est disponible, mais peut être payant ou nécessiter une validation ; la navette aéroport existe, mais ses horaires ou sa disponibilité peuvent être limités, et les ascenseurs ont parfois été hors service.

Avis de voyageur à ce sujet

6

Maria

9 janv. 2024

·

A séjourné 1 nuit

The hotel itself is decent and conveniently located near the airport with complimentary transportation. However, the customer service from the front desk staff really diminished the experience. When I called ahead to confirm they had pool towels available to take on a tour, the person on the phone was very polite and said it wouldn't be a problem. But when I arrived and spoke to the front desk staff in person, they curtly informed me pool towels were not allowed off property and treated me quite rudely. I noticed other guests receiving similar unaccommodating treatment. While the hotel facilities are satisfactory, the poor attitude from the reception staff really impacts the overall experience in a negative way. I would hesitate to recommend this hotel to others due to the inconsistent and disrespectful service at check-in and throughout the stay. The hotel management should address this issue with customer service training to improve guests' experiences.

The hotel itself is decent and conveniently located near the airport with complimentary transportation. However, the customer service from the front desk staff really diminished the experience. When I called ahead to confirm they had pool towels available to take on a tour, the person on the phone was very polite and said it wouldn't be a problem. But when I arrived and spoke to the front desk staff in person, they curtly informed me pool towels were not allowed off property and treated me quite rudely. I noticed other guests receiving similar unaccommodating treatment. While the hotel facilities are satisfactory, the poor attitude from the reception staff really impacts the overall experience in a negative way. I would hesitate to recommend this hotel to others due to the inconsistent and disrespectful service at check-in and throughout the stay. The hotel management should address this issue with customer service training to improve guests' experiences.

8

Todd

10 mars 2025

·

A séjourné 1 nuit

I had not realized that parking was not free. It wasn't expensive but having to pay every time I left was a pain.

I had not realized that parking was not free. It wasn't expensive but having to pay every time I left was a pain.

6

ALFREDO JESUS

12 avr. 2024

·

A séjourné 1 nuit

La regadera sacaba muy poca agua caliente, el baño muy reducido. El estacionamiento no muy funcional, hay que sacar un vale en el front desk para tener el precio de $20 pesos

La regadera sacaba muy poca agua caliente, el baño muy reducido. El estacionamiento no muy funcional, hay que sacar un vale en el front desk para tener el precio de $20 pesos

6

JAVIER

24 mars 2024

·

A séjourné 1 nuit

Fue muy frustrante que lo escogimos porque te ofrecen Free Shado (servicio de transportación, gratuito) del hotel al aeropuerto, y ya que llegas te dicen que el transporte no sirve… No recomiendo el Hotel

Fue muy frustrante que lo escogimos porque te ofrecen Free Shado (servicio de transportación, gratuito) del hotel al aeropuerto, y ya que llegas te dicen que el transporte no sirve… No recomiendo el Hotel

10

Lynnette

19 janv. 2024

·

A séjourné 2 nuits

Staff at front desk were very friendly and helpful. Quiet and comfortable rooms. So many stores and places to eat. Love the free shuttle to the airport.

Staff at front desk were very friendly and helpful. Quiet and comfortable rooms. So many stores and places to eat. Love the free shuttle to the airport.

8

william

23 févr. 2024

·

A séjourné 1 nuit

Need a earlier airport shuttle bus

Need a earlier airport shuttle bus

2

ALFONSO

15 mars 2024

·

It used to be a great option for the value of the night but this time it was clear they have not invested a penny in this location for years. First, I had to change the room because the AC in my first room did not work, the second room had torn sheets and there was an old toothbrush under de sink which made it clear that the cleaning was very poor. I was so disgusted I had to buy a pair of flip flops to walk around the room and shower. The complementary breakfast was worse than the room, even the water was worm that made me suspect it was water from the faucet and not drinkable water or at least they did not invest a few dollars to have a decent dispenser, you can imagine the juices… If that was not enough the Gym had no towels for the sweat or wipes to clean the equipment, discussing. Last, one of the 2 elevators did not work half of my 4 day stay so several times I had to wait 8 plus minutes to be able to go up or down.

It used to be a great option for the value of the night but this time it was clear they have not invested a penny in this location for years. First, I had to change the room because the AC in my first room did not work, the second room had torn sheets and there was an old toothbrush under de sink which made it clear that the cleaning was very poor. I was so disgusted I had to buy a pair of flip flops to walk around the room and shower. The complementary breakfast was worse than the room, even the water was worm that made me suspect it was water from the faucet and not drinkable water or at least they did not invest a few dollars to have a decent dispenser, you can imagine the juices… If that was not enough the Gym had no towels for the sweat or wipes to clean the equipment, discussing. Last, one of the 2 elevators did not work half of my 4 day stay so several times I had to wait 8 plus minutes to be able to go up or down.

4

Diego

30 août 2025

·

A séjourné 4 nuits

Mala experiencia lastimosamente. Hotel y la plaza sin luz (¿no tienen generador o algo de respaldo?) un par de veces en la semana. Un ascensor fallandi toda la semana. Desayuno, muy básico para el tipo de hotel la verdad. Y en los cuartos la iluminación es muy básica (luz cálida y fría mal mezclada, poca intensidad..). El agua sin presión. ¿Qué más?

Mala experiencia lastimosamente. Hotel y la plaza sin luz (¿no tienen generador o algo de respaldo?) un par de veces en la semana. Un ascensor fallandi toda la semana. Desayuno, muy básico para el tipo de hotel la verdad. Y en los cuartos la iluminación es muy básica (luz cálida y fría mal mezclada, poca intensidad..). El agua sin presión. ¿Qué más?

6

Doug

14 févr. 2024

·

A séjourné 1 nuit

Super bowl day the bar only had a couple beers no other drinks were served.

Super bowl day the bar only had a couple beers no other drinks were served.

4

Antonio

15 sept. 2025

·

A séjourné 2 nuits

Ninguno de los elevadores servía, la regadera tenía fugas y se mojaba todo el baño, el 4to piso con olor a humedad

Ninguno de los elevadores servía, la regadera tenía fugas y se mojaba todo el baño, el 4to piso con olor a humedad

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont partagés : beaucoup ont trouvé les chambres très propres, tandis que d'autres ont signalé des salles de bain sales ou mal entretenues, des odeurs, du vieux linge ou de la moisissure.

Avis de voyageur à ce sujet

10

Andrés Bustamante

21 juin 2025

·

A séjourné 3 nuits

Todo muy limpio

Todo muy limpio

2

Emriece

16 mai 2025

·

A séjourné 1 nuit

Unclean room we had to move, and that room was also dirty.

Unclean room we had to move, and that room was also dirty.

2

David

27 déc. 2024

·

A séjourné 1 nuit

Muy mal servicio, nunca tuve llave de mi cuarto no servía el sistema no la podían programar. La regadera estaba sucia cuando entramos, el personal apático y con mucho desconocimiento de la operación.

Muy mal servicio, nunca tuve llave de mi cuarto no servía el sistema no la podían programar. La regadera estaba sucia cuando entramos, el personal apático y con mucho desconocimiento de la operación.

4

Mark

17 févr. 2025

·

A séjourné 2 nuits

The hotel is situated in a nice location surrounded by various amenities however this must be the worst Hampton by Hilton I've ever stayed in. The receptionist was okay however the room facilities and breakfast options weren't great. The next day they happened to not replace our towels and left us without any towels after coming back from excursion. I had to call twice to resolve this issue. The tap was missing a sink plug, the toilet didn't flush properly, and the shower base had mould in the corners.

The hotel is situated in a nice location surrounded by various amenities however this must be the worst Hampton by Hilton I've ever stayed in. The receptionist was okay however the room facilities and breakfast options weren't great. The next day they happened to not replace our towels and left us without any towels after coming back from excursion. I had to call twice to resolve this issue. The tap was missing a sink plug, the toilet didn't flush properly, and the shower base had mould in the corners.

6

Betilde

22 janv. 2025

·

A séjourné 4 nuits

We liked the location, and the staff, and the cleanliness of the place. We had issues with the air conditioning and clogged bathroom, fortunately they fixed it right away.

We liked the location, and the staff, and the cleanliness of the place. We had issues with the air conditioning and clogged bathroom, fortunately they fixed it right away.

10

Carlos

11 mars 2024

·

A séjourné 2 nuits

Muy centrica, amable el personal y muy limpio.

Muy centrica, amable el personal y muy limpio.

6

jinous

1 janv. 2025

·

A séjourné 1 nuit

Overall it was ok. It took much longer as I expected to check in as there was one one person behind the counter . Room was ok and wasn’t too bad in terms of cleanliness but bedsheets were terribly old and felt scratchy and rough to the touch. It was very itchy

Overall it was ok. It took much longer as I expected to check in as there was one one person behind the counter . Room was ok and wasn’t too bad in terms of cleanliness but bedsheets were terribly old and felt scratchy and rough to the touch. It was very itchy

10

Francisco jesus

22 nov. 2025

·

A séjourné 1 nuit

La habitación impecable, las amenidades también , solo las almohadas les faltó un poco de comfort

La habitación impecable, las amenidades también , solo las almohadas les faltó un poco de comfort

10

Andrés Bustamante

11 mai 2025

·

A séjourné 2 nuits

Muy buen servicio y muy limpio

Muy buen servicio y muy limpio

2

ALFONSO

15 mars 2024

·

It used to be a great option for the value of the night but this time it was clear they have not invested a penny in this location for years. First, I had to change the room because the AC in my first room did not work, the second room had torn sheets and there was an old toothbrush under de sink which made it clear that the cleaning was very poor. I was so disgusted I had to buy a pair of flip flops to walk around the room and shower. The complementary breakfast was worse than the room, even the water was worm that made me suspect it was water from the faucet and not drinkable water or at least they did not invest a few dollars to have a decent dispenser, you can imagine the juices… If that was not enough the Gym had no towels for the sweat or wipes to clean the equipment, discussing. Last, one of the 2 elevators did not work half of my 4 day stay so several times I had to wait 8 plus minutes to be able to go up or down.

It used to be a great option for the value of the night but this time it was clear they have not invested a penny in this location for years. First, I had to change the room because the AC in my first room did not work, the second room had torn sheets and there was an old toothbrush under de sink which made it clear that the cleaning was very poor. I was so disgusted I had to buy a pair of flip flops to walk around the room and shower. The complementary breakfast was worse than the room, even the water was worm that made me suspect it was water from the faucet and not drinkable water or at least they did not invest a few dollars to have a decent dispenser, you can imagine the juices… If that was not enough the Gym had no towels for the sweat or wipes to clean the equipment, discussing. Last, one of the 2 elevators did not work half of my 4 day stay so several times I had to wait 8 plus minutes to be able to go up or down.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont simples ; certaines sont petites, notamment les salles de bain et la taille des lits, tandis que d'autres les ont trouvées spacieuses. Plusieurs mentionnent un mobilier daté et des nuisances sonores occasionnelles.

Avis de voyageur à ce sujet

4

Andrea

1 juin 2025

·

A séjourné 1 nuit

Viejo y caro

Viejo y caro

6

Rocio

26 févr. 2025

·

A séjourné 2 nuits

The hotel is a 3 start the room were decent, bathroom shower could use some cleaning. Beds were comfortable. The room Has space to open your luggage. It’s far from the beaches and getting an uber back is really expensive.

The hotel is a 3 start the room were decent, bathroom shower could use some cleaning. Beds were comfortable. The room Has space to open your luggage. It’s far from the beaches and getting an uber back is really expensive.

6

Adriana

20 janv. 2024

·

A séjourné 3 nuits

Toallas rotas, almohadas boludas, mucho ruido de construcciones, la tabla de planchar oxidada y rota, no dejan jabones. Definitivamente no parece un Hampton, parece un hotel independiente promedio, mal cuidado y sin estándares americanosparece

Toallas rotas, almohadas boludas, mucho ruido de construcciones, la tabla de planchar oxidada y rota, no dejan jabones. Definitivamente no parece un Hampton, parece un hotel independiente promedio, mal cuidado y sin estándares americanosparece

6

Roberto

29 sept. 2024

·

A séjourné 1 nuit

No hay staff, parece fantasma, tardaron en llegar para hacer el check in, mobiliario ya muy desgastado, no acordé a la zona donde se ubica. El desayuno insípido.

No hay staff, parece fantasma, tardaron en llegar para hacer el check in, mobiliario ya muy desgastado, no acordé a la zona donde se ubica. El desayuno insípido.

6

jinous

1 janv. 2025

·

A séjourné 1 nuit

Overall it was ok. It took much longer as I expected to check in as there was one one person behind the counter . Room was ok and wasn’t too bad in terms of cleanliness but bedsheets were terribly old and felt scratchy and rough to the touch. It was very itchy

Overall it was ok. It took much longer as I expected to check in as there was one one person behind the counter . Room was ok and wasn’t too bad in terms of cleanliness but bedsheets were terribly old and felt scratchy and rough to the touch. It was very itchy

6

HERBERT

5 janv. 2026

·

A séjourné 1 nuit

Minha experiência inicial com o hotel não foi boa. Chegamos e a nossa reserva não estava pronta. Esperamos 15 minutos para separem um quarto (obs. Fiz a reserva em setembro e cheguei em 30 /12). Quando chegamos no quarto, este estava fedendo muito a cigarro, e a descarga não funcionava. Pedimos para trocar e so tinha quarto inferior ao nosso, mas aceitamos pois os quartos são grandes e espaçosos. O café da manhã é bom. Os atendentes são educados e solicitos.

Minha experiência inicial com o hotel não foi boa. Chegamos e a nossa reserva não estava pronta. Esperamos 15 minutos para separem um quarto (obs. Fiz a reserva em setembro e cheguei em 30 /12). Quando chegamos no quarto, este estava fedendo muito a cigarro, e a descarga não funcionava. Pedimos para trocar e so tinha quarto inferior ao nosso, mas aceitamos pois os quartos são grandes e espaçosos. O café da manhã é bom. Os atendentes são educados e solicitos.

8

Gonzalo

17 avr. 2025

·

A séjourné 5 nuits

La habitación se siente muy pequeña, sobre todo el baño, pues incluso al abrir la puerta del mismo, la misma golpea el inodoro. El desayuno incluido es bueno pero bastante limitado, así que si se tiene tiempo es preferible desayunar en los alrededores del hotel, pues hay bastantes muy buenas opciones.

La habitación se siente muy pequeña, sobre todo el baño, pues incluso al abrir la puerta del mismo, la misma golpea el inodoro. El desayuno incluido es bueno pero bastante limitado, así que si se tiene tiempo es preferible desayunar en los alrededores del hotel, pues hay bastantes muy buenas opciones.

6

Viviana

24 janv. 2024

·

A séjourné 1 nuit

Los cuartos son muy muy pequeños y les falta mantenimiento. Las instalaciones se ven descuidadas. El personal fue muy atento.

Los cuartos son muy muy pequeños y les falta mantenimiento. Las instalaciones se ven descuidadas. El personal fue muy atento.

6

Katie

3 avr. 2024

·

A séjourné 1 nuit

Bed was too soft so didn’t sleep much. We reserved a room with two double beds but received a room with one double bed. Very uncomfortable to share a double bed. Another reason we didn’t sleep much. Otherwise, nice area with several choices of restaurants & shopping within walking distance.

Bed was too soft so didn’t sleep much. We reserved a room with two double beds but received a room with one double bed. Very uncomfortable to share a double bed. Another reason we didn’t sleep much. Otherwise, nice area with several choices of restaurants & shopping within walking distance.

8

Maria

2 janv. 2024

·

A séjourné 1 nuit

Cuartos pequeños. Camas semidobles. Baño percudido. Staff amable. Buen desyuno. Facil acceso.

Cuartos pequeños. Camas semidobles. Baño percudido. Staff amable. Buen desyuno. Facil acceso.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent décrit comme aimable et serviable, mais des problèmes récurrents incluent un enregistrement lent, des erreurs de réservation liées au changement de marque et des interactions occasionnelles peu utiles avec la réception.

Avis de voyageur à ce sujet

6

Maria

9 janv. 2024

·

A séjourné 1 nuit

The hotel itself is decent and conveniently located near the airport with complimentary transportation. However, the customer service from the front desk staff really diminished the experience. When I called ahead to confirm they had pool towels available to take on a tour, the person on the phone was very polite and said it wouldn't be a problem. But when I arrived and spoke to the front desk staff in person, they curtly informed me pool towels were not allowed off property and treated me quite rudely. I noticed other guests receiving similar unaccommodating treatment. While the hotel facilities are satisfactory, the poor attitude from the reception staff really impacts the overall experience in a negative way. I would hesitate to recommend this hotel to others due to the inconsistent and disrespectful service at check-in and throughout the stay. The hotel management should address this issue with customer service training to improve guests' experiences.

The hotel itself is decent and conveniently located near the airport with complimentary transportation. However, the customer service from the front desk staff really diminished the experience. When I called ahead to confirm they had pool towels available to take on a tour, the person on the phone was very polite and said it wouldn't be a problem. But when I arrived and spoke to the front desk staff in person, they curtly informed me pool towels were not allowed off property and treated me quite rudely. I noticed other guests receiving similar unaccommodating treatment. While the hotel facilities are satisfactory, the poor attitude from the reception staff really impacts the overall experience in a negative way. I would hesitate to recommend this hotel to others due to the inconsistent and disrespectful service at check-in and throughout the stay. The hotel management should address this issue with customer service training to improve guests' experiences.

10

Joshua

14 août 2024

·

A séjourné 1 nuit

El único tema fue que, al llegar, no tenían sistema para poder darnos llave de la habitación, pero nos acompañó alguien del staff para abrirnos y después subió a llevarnos la llave, una vez que estuvo lista.

El único tema fue que, al llegar, no tenían sistema para poder darnos llave de la habitación, pero nos acompañó alguien del staff para abrirnos y después subió a llevarnos la llave, una vez que estuvo lista.

8

Mario

24 juin 2024

·

A séjourné 1 nuit

Al momento del registro no encontraban mi reservación, tuve que dejar un voucher abierto. Hasta el siguiente día se aclaró.

Al momento del registro no encontraban mi reservación, tuve que dejar un voucher abierto. Hasta el siguiente día se aclaró.

6

Cheryl

9 déc. 2025

·

A séjourné 1 nuit

The breakfeast was just okay, just average. I will say that Juan Pablo at the front desk provided exceptional service. He was very helpful and courteous.

The breakfeast was just okay, just average. I will say that Juan Pablo at the front desk provided exceptional service. He was very helpful and courteous.

6

jinous

1 janv. 2025

·

A séjourné 1 nuit

Overall it was ok. It took much longer as I expected to check in as there was one one person behind the counter . Room was ok and wasn’t too bad in terms of cleanliness but bedsheets were terribly old and felt scratchy and rough to the touch. It was very itchy

Overall it was ok. It took much longer as I expected to check in as there was one one person behind the counter . Room was ok and wasn’t too bad in terms of cleanliness but bedsheets were terribly old and felt scratchy and rough to the touch. It was very itchy

6

HERBERT

5 janv. 2026

·

A séjourné 1 nuit

Minha experiência inicial com o hotel não foi boa. Chegamos e a nossa reserva não estava pronta. Esperamos 15 minutos para separem um quarto (obs. Fiz a reserva em setembro e cheguei em 30 /12). Quando chegamos no quarto, este estava fedendo muito a cigarro, e a descarga não funcionava. Pedimos para trocar e so tinha quarto inferior ao nosso, mas aceitamos pois os quartos são grandes e espaçosos. O café da manhã é bom. Os atendentes são educados e solicitos.

Minha experiência inicial com o hotel não foi boa. Chegamos e a nossa reserva não estava pronta. Esperamos 15 minutos para separem um quarto (obs. Fiz a reserva em setembro e cheguei em 30 /12). Quando chegamos no quarto, este estava fedendo muito a cigarro, e a descarga não funcionava. Pedimos para trocar e so tinha quarto inferior ao nosso, mas aceitamos pois os quartos são grandes e espaçosos. O café da manhã é bom. Os atendentes são educados e solicitos.

6

Georgina

25 janv. 2024

·

A séjourné 1 nuit

Tardaron mucho en el check in Y no cuentan con bellboy

Tardaron mucho en el check in Y no cuentan con bellboy

6

Cecilia

25 nov. 2025

·

A séjourné 3 nuits

El proceso de Registro, fue muy malo. Capaciten a su personal! No tenía la menor idea de cómo realizarlo. Muy tardado. Sus compañeros en lugar de ayudar, se desentendian.. Los mecanismos para utilizar el wc, No funcionaban adecuadamente

El proceso de Registro, fue muy malo. Capaciten a su personal! No tenía la menor idea de cómo realizarlo. Muy tardado. Sus compañeros en lugar de ayudar, se desentendian.. Los mecanismos para utilizar el wc, No funcionaban adecuadamente

10

MA. GUADALPE

29 nov. 2025

·

A séjourné 5 nuits

Personal amable desde la entrada al hotel.

Personal amable desde la entrada al hotel.

8

Cornel

17 sept. 2025

·

A séjourné 4 nuits

Staff were very friendly. Spoke English very well and accommodating to request. I would stay here again!

Staff were very friendly. Spoke English very well and accommodating to request. I would stay here again!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé dans un complexe commercial avec de nombreux restaurants et magasins, et proche de l'aéroport ; certains notent qu'il est éloigné des plages.

Avis de voyageur à ce sujet

8

MARIA ISELA BARRAGÁN

14 oct. 2025

·

A séjourné 4 nuits

La zona es linda, esta dentro de un complejo comercial y residencial. Creo que la limpieza y mantenimiento de las habitaciones podrían mejorar. El bufete es bueno y sustancioso. Cerca del aeropuerto, universidades y del Teletón. La entrada es un poco confusa, pues el hotel no se aprecia a pie de la carretera, y si te pasas la desviación debes de dar una gran vuelta. Sin duda volveria a hospedarme allí.

La zona es linda, esta dentro de un complejo comercial y residencial. Creo que la limpieza y mantenimiento de las habitaciones podrían mejorar. El bufete es bueno y sustancioso. Cerca del aeropuerto, universidades y del Teletón. La entrada es un poco confusa, pues el hotel no se aprecia a pie de la carretera, y si te pasas la desviación debes de dar una gran vuelta. Sin duda volveria a hospedarme allí.

10

Francisco

30 mars 2024

·

A séjourné 1 nuit

It’s very easy the surrounding areas for eating and finding anything you may forget for your travel and you have and excellent area for parking

It’s very easy the surrounding areas for eating and finding anything you may forget for your travel and you have and excellent area for parking

10

Pablo Ortiz

3 avr. 2024

·

A séjourné 1 nuit

Cerca del aeropuerto

Cerca del aeropuerto

8

Leandro

26 avr. 2025

·

A séjourné 2 nuits

Muy buena área. Súper céntrico.

Muy buena área. Súper céntrico.

10

Virginia

9 juin 2025

·

A séjourné 2 nuits

La ubicación del hotel es muy conveniente para temas de negocio.

La ubicación del hotel es muy conveniente para temas de negocio.

6

Jonathan

18 juin 2024

·

A séjourné 1 nuit

This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.

This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.

10

Evelia

29 mars 2025

·

A séjourné 4 nuits

The hotel is within walking distance of multiple shops for pretty much all of your needs. There is also a shopping mall right across the street. The staff were incredibly friendly and helpful. I really enjoyed our stay. Thank you Hampton Inn!!

The hotel is within walking distance of multiple shops for pretty much all of your needs. There is also a shopping mall right across the street. The staff were incredibly friendly and helpful. I really enjoyed our stay. Thank you Hampton Inn!!

10

Rigoberto

27 juil. 2025

·

A séjourné 1 nuit

Location

Location

10

Vanessa

14 mars 2025

·

A séjourné 4 nuits

Clean, good breakfast, walking distance to convenience stores, restaurants and pharmacies. We took uber as main transportation and it was great and affordable

Clean, good breakfast, walking distance to convenience stores, restaurants and pharmacies. We took uber as main transportation and it was great and affordable

10

Nakita

2 nov. 2025

·

A séjourné 6 nuits

Friendly staff clean rooms. The hotel is in an ideal location just cross the highway to get the bus to head to plaza las americas and on the compound has some restaurants and shopping stores

Friendly staff clean rooms. The hotel is in an ideal location just cross the highway to get the bus to head to plaza las americas and on the compound has some restaurants and shopping stores

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La qualité du petit-déjeuner est inconstante, décrite par certains comme frais ou bonne et par d'autres comme limitée, basique ou médiocre ; de nombreux clients préfèrent le centre commercial voisin pour plus de choix.

Avis de voyageur à ce sujet

10

Martha

12 déc. 2024

·

A séjourné 4 nuits

The staff was great and the breakfast was fresh and good tasty

The staff was great and the breakfast was fresh and good tasty

10

Rita Eugenia Vargas de

16 août 2025

·

A séjourné 2 nuits

El hotel esta comodo, la atencion de algunos recepcionistas es distraida, salvo la de Alejandra. El desayuno es muy limitado pero hay muchas opciones en la plaza

El hotel esta comodo, la atencion de algunos recepcionistas es distraida, salvo la de Alejandra. El desayuno es muy limitado pero hay muchas opciones en la plaza

8

MARIA ISELA BARRAGÁN

14 oct. 2025

·

A séjourné 4 nuits

La zona es linda, esta dentro de un complejo comercial y residencial. Creo que la limpieza y mantenimiento de las habitaciones podrían mejorar. El bufete es bueno y sustancioso. Cerca del aeropuerto, universidades y del Teletón. La entrada es un poco confusa, pues el hotel no se aprecia a pie de la carretera, y si te pasas la desviación debes de dar una gran vuelta. Sin duda volveria a hospedarme allí.

La zona es linda, esta dentro de un complejo comercial y residencial. Creo que la limpieza y mantenimiento de las habitaciones podrían mejorar. El bufete es bueno y sustancioso. Cerca del aeropuerto, universidades y del Teletón. La entrada es un poco confusa, pues el hotel no se aprecia a pie de la carretera, y si te pasas la desviación debes de dar una gran vuelta. Sin duda volveria a hospedarme allí.

6

Roberto

29 sept. 2024

·

A séjourné 1 nuit

No hay staff, parece fantasma, tardaron en llegar para hacer el check in, mobiliario ya muy desgastado, no acordé a la zona donde se ubica. El desayuno insípido.

No hay staff, parece fantasma, tardaron en llegar para hacer el check in, mobiliario ya muy desgastado, no acordé a la zona donde se ubica. El desayuno insípido.

6

Cheryl

9 déc. 2025

·

A séjourné 1 nuit

The breakfeast was just okay, just average. I will say that Juan Pablo at the front desk provided exceptional service. He was very helpful and courteous.

The breakfeast was just okay, just average. I will say that Juan Pablo at the front desk provided exceptional service. He was very helpful and courteous.

6

Jonathan

18 juin 2024

·

A séjourné 1 nuit

This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.

This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.

8

Gonzalo

17 avr. 2025

·

A séjourné 5 nuits

La habitación se siente muy pequeña, sobre todo el baño, pues incluso al abrir la puerta del mismo, la misma golpea el inodoro. El desayuno incluido es bueno pero bastante limitado, así que si se tiene tiempo es preferible desayunar en los alrededores del hotel, pues hay bastantes muy buenas opciones.

La habitación se siente muy pequeña, sobre todo el baño, pues incluso al abrir la puerta del mismo, la misma golpea el inodoro. El desayuno incluido es bueno pero bastante limitado, así que si se tiene tiempo es preferible desayunar en los alrededores del hotel, pues hay bastantes muy buenas opciones.

10

Vanessa

14 mars 2025

·

A séjourné 4 nuits

Clean, good breakfast, walking distance to convenience stores, restaurants and pharmacies. We took uber as main transportation and it was great and affordable

Clean, good breakfast, walking distance to convenience stores, restaurants and pharmacies. We took uber as main transportation and it was great and affordable

8

Maria

2 janv. 2024

·

A séjourné 1 nuit

Cuartos pequeños. Camas semidobles. Baño percudido. Staff amable. Buen desyuno. Facil acceso.

Cuartos pequeños. Camas semidobles. Baño percudido. Staff amable. Buen desyuno. Facil acceso.

8

Alicia

17 avr. 2024

·

A séjourné 6 nuits

Great property for a short term stay. The staff was amazing. Only thing I didn’t like was the breakfast offered it was subpar.

Great property for a short term stay. The staff was amazing. Only thing I didn’t like was the breakfast offered it was subpar.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

jascinta

15 janv. 2024

·

A séjourné 1 nuit

Decent

Decent

2

Pamela Estefania

2 déc. 2023

·

A séjourné 3 nuits

.

.

8

Mehrbanou

11 sept. 2026

·

A séjourné 2 nuits

Thanks for all

Thanks for all

6

Aline

3 sept. 2026

·

A séjourné 1 nuit

.

.

8

Alvaro

3 sept. 2026

·

A séjourné 1 nuit

Desayuno necesita mejorar la limpieza y orden durante la ventana de tiempo que dura. El hospedaje excelente

Desayuno necesita mejorar la limpieza y orden durante la ventana de tiempo que dura. El hospedaje excelente

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De 15:00 à 23:59

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