Is parking available at the property?

Self parking is available on-site for AUD 20 per night, with in/out privileges. Please note that parking is limited and a reservation may be required.

Does the property allow pets?

No pets are allowed, but service animals are permitted.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 72 hours before arrival for arrangements.

What is the location of the property in relation to key landmarks?

The property is located in Wantirna South, Melbourne, just a 3-minute walk from Westfield Knox and a 4-minute drive from Knox Private Hospital. It is approximately 5.8 miles from Dandenong Ranges National Park and 7.7 miles from Deakin University.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. Details about operational hours or seasonal availability are not provided.

Punthill Knox Aparthotel in Melbourne

Average nightly price at Punthill Knox by month, last 12 months (USD)
Month	Average price
January	$135
February	$113
March	$124
April	$105
May	$106
June	$122
July	$118
August	$105
September	$106
October	$112
November	$121
December	$130

What guests think

At Punthill Knox, many guests highlight convenient access to a major shopping centre and spacious apartment-style rooms, alongside consistently friendly, helpful staff, but reviews also note traffic and internal noise, dated in-room TVs, and occasional maintenance frustrations.

Cleanliness feedback is mixed, with many clean stays contrasted by reports of lingering smoke smells, stained carpets, and some rooms not properly serviced. Facilities draw criticism for paid or limited parking, gym access or equipment issues, and intermittent problems with air conditioning or hot water. Expect a convenient, apartment-style base with warm service, but check room location and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking attracts extra fees and can be scarce or confusing, and multiple reviews report the gym being closed or partly nonfunctional. There are also intermittent issues with air conditioning and hot water.

Related guest reviews

4

Dai

Nov 24, 2023

·

Stayed 3 nights

Location is closeby to shopping centre. The property itself is in very poor condition and dirty to be classified as a 4.5 star accommodation. Gym wasn’t even open for use at 7am or 8pm. Also, no toiletries were available on my first night there and not a single person in reception or on hotline to assist. so couldn't even take a shower! Supposed to receive a bottle of wine, but nothing showed up.

2

Geoff

Mar 16, 2025

·

Stayed 1 night

No parking available

4

Jessica

Nov 7, 2024

·

Stayed 1 night

First and only stay. V surprised by expedia traveller rating. Its a sad property. No signs where to park on arrival no where to park to check in $20 a night to park! First room smelt dank and was awful. Second view of busy road and smelt like old cigarettes. The fridge made a noise even though nothing got cold in it, when turned down the ice packed freezer melted. Only good thing was lovely Receptionist April

2

Michelle

Feb 16, 2025

·

Stayed 1 night

I was not given my free wine for gold membership, reception closed at 7pm although everything else seemed to close at 8pm. I had not towels in my room and the tv did not work. I tried to go to the gym at 7.30pm but it was closed even though they are open until 8pm.

6

Joyleen

Sep 10, 2023

·

Stayed 2 nights

Although I received a phone call enquiring about time of arrival and if parking was required, I was not informed that I had to pay extra for parking. Will not return or stay where I have to pay for parking in the property’s parking area.

8

Steven

Aug 14, 2025

·

Stayed 3 nights

It was good, ac was broken.

2

Benjamin

Aug 21, 2023

·

Stayed 5 nights

No hot water, washing machine did not work, very noisy (from rooms above/near by etc)

6

Chato

Jan 23, 2025

·

Stayed 2 nights

Overall it was a nice place. Unfortunately on the day we arrived it was 37 degrees and the aircons only cooled the living room/kitchen area. The bedrooms had no aircons and also no fans and the cool air simply didn't get into the bedrooms so we hardly slept the first night. Luckily there was a cool change the bwxt day and we were able to sleep the next night. The bedrooms badly need fans.

8

Selverkumar

Nov 16, 2023

·

Stayed 3 nights

Nice property location and easy check in process. Facilities are a bit old. And half the Gym was not functional

6

Stephen T

May 18, 2025

·

Stayed 1 night

Nice clean accommodation. Poor coffee, tea choices and paying for parking is outrageous.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests found rooms clean, but others reported smoke smells, stained carpets, missed servicing, and bathrooms not properly cleaned.

Related guest reviews

4

anthony

Dec 11, 2023

·

Stayed 1 night

our room was not very clean. where the dryer was you could see the dust on the wall. the toilet still had toilet paper and floaties in it. there were no face washers. the tv in the bedroom would not turn on. I have stayed in a lot cheaper motels and they have been a lot cleaner. the staff were friendly and accommodating

4

Jungeun

Aug 19, 2025

·

Stayed 3 nights

Terrible smell

10

Andy

Oct 19, 2025

·

Stayed 1 night

Clean room, helpful staff, convenient

4

Sheilla

May 28, 2024

·

Stayed 1 night

When I arrived, my room smelled like an ashtray. I didn't think hotels allowed people to smoke in the room, but there was an ashtray provided on the balcony. As the reception is unattended after 5pm on weekends, I was on the phone (in several calls, with different people) for over an hour to get a new room. The new room was an upgrade, but still very average with stained carpets and hair on the bathroom floor.

2

Vanessa

Feb 16, 2023

·

Stayed 1 night

This property was in terrible condition. The photos on their website do not depict the actual property. The rooms and corridors were damaged, chipped paint, scuff marks, damaged bathrooms and aging carpet and furniture. The bathrooms weren’t cleaned very well, with mould in the shower and dirty marks on the floor. The room smelt of cigarette smoke and had ash all over the balcony. We have contacted management and we are still waiting to hear back. Would not stay here again.

2

Viktor

Jan 2, 2024

·

We arrived late on our check-in day to find the room hadn't been cleaned. There was juice in the kettle and there was a liquid dripping down the bed head. The bath/ shower floor was dirty from cups being sat on it. We did need extra sheets for our son, but there weren't any, so we had to take them from another room. The blinds and couch were both filthy and we had to place towels on the couch to sit on it. We also found what could only be a bag of drugs on the back patio in the ash tray, which also was full of cigarettes. The entire apartment needed renovation/fixing and it just wasn't a liveable space, or somewhere you wanted to be. I can't say what other rooms would be like, but they didn't have any other rooms suitable to move us into, so we had to stay the first night and left to find other accommodation the next day. The staff were nice and accommodating, but I did have to follow up with them quite a bit after leaving. We did get a refund in the end and compensation was also offered, but I haven't heard from them in regards to that.

8

Dai

Sep 27, 2023

·

Stayed 2 nights

The apartment was spacious and clean. Close to shopping centre and restaurants with plenty of dinning options. The bottle of wine was a really nice touch!

10

Linh

Sep 1, 2025

·

Stayed 14 nights

Nice clean accommodation, friendly helpful staff

10

Linh

Sep 1, 2025

·

Stayed 14 nights

Comfortable safe clean accommodation great friendly helpful staff

6

Kylie

Jun 13, 2025

·

Stayed 4 nights

The appartment was big and fit a family of three well. It was tidy and had daily housekeeping, however felt like it needed a deeper clean between guests

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Rooms

Apartments are generally spacious and suited to longer stays, but several note dated or very small TVs and awkward shower over bath setups with small heads. Noise from the main road or thin walls and mixed mattress comfort affect sleep quality.

Related guest reviews

6

David

Sep 25, 2023

·

Stayed 2 nights

Conveniently located near Westfield Knox Th apartment was spacious and comfortable

8

Sophie

Dec 5, 2022

·

Stayed 19,326 nights

Rooms were good, nothing amazing but definitely not bad. Had everything you needed. Design of the bathrooms were a little strange and pokey, but ok. It’s a VERY noisy area so if you’re a light sleeper I wouldn’t recommend staying here.

4

Yung Sern

Mar 10, 2025

·

Stayed 1 night

The aircon in my room is super noisy and blowing directly onto the bed. Hard for me to sleep with the aircon on. Sound insulation is bad as I can hear the neighbour talking til midnight.mattress to soft.

8

Mel

Feb 3, 2025

·

Stayed 1 night

They need to update there televisions to today's standards. Some tv's while digital are not HD and I've not seen a smart tv. They are not a cheap stay so I would expect better.

10

KENICHI

Jan 26, 2025

·

Stayed 3 nights

This was my second time staying at this hotel, and it was clean and comfortable. It was equipped with a washing machine, detergent, dryer, clothesline, kitchen utensils, tableware, amenities, etc., and is within walking distance of a shopping mall, so I think it is an ideal hotel for long-term stays. I would like to stay again next year.

8

Dai

Sep 27, 2023

·

Stayed 2 nights

The apartment was spacious and clean. Close to shopping centre and restaurants with plenty of dinning options. The bottle of wine was a really nice touch!

6

Damien

Nov 4, 2025

·

Stayed 1 night

It was ok, the room was missing some basics such as a tea towel, a cloth to wash dishes, any detergent for the dishwasher. It was a spacious room. I didnt like the shower bath set up. The glass partion felt very fragile and I found the bath (standing for a shower) a little slippery. The bed was probably the most uncomfortable. Great if you love super soft but it was so soft (or worn down) that you sank to the bed base. Also it wasnt super quiet, you could definitely hear the people speaking on their phones or just in the rooms next door.

8

Rohan

Mar 25, 2024

·

Stayed 4 nights

Very spacious room which was clean and the tv had great streaming options. The only downside was the limited amount of warm to hot water in the bathroom.

6

Raymond

Jan 23, 2024

·

Stayed 4 nights

The property is in a very convenient location, but our room was on the main. Road, so lots of road noise. The tvs were the smallest I’ve ever seen. And the very small show head made for an average shower

10

Chantelle

Jan 23, 2024

·

Stayed 3 nights

Was nice and clean workers were very friendly. Bed was oh so comfortable. Apartment was very homely. Close to everything

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Service

Staff are widely praised as friendly, helpful, and accommodating, with managers frequently singled out. However, after-hours reception and check-in support can be unreliable, causing delays and access issues for some.

Related guest reviews

4

Dai

Nov 24, 2023

·

Stayed 3 nights

Location is closeby to shopping centre. The property itself is in very poor condition and dirty to be classified as a 4.5 star accommodation. Gym wasn’t even open for use at 7am or 8pm. Also, no toiletries were available on my first night there and not a single person in reception or on hotline to assist. so couldn't even take a shower! Supposed to receive a bottle of wine, but nothing showed up.

8

Siu-Tung

Feb 21, 2025

·

Stayed 8 nights

Great staff, always helpful !

2

Michelle

Feb 16, 2025

·

Stayed 1 night

I was not given my free wine for gold membership, reception closed at 7pm although everything else seemed to close at 8pm. I had not towels in my room and the tv did not work. I tried to go to the gym at 7.30pm but it was closed even though they are open until 8pm.

10

Joanne

Mar 11, 2023

·

Stayed 3 nights

Manager was excellent and assisted with special needs and Steph at reception was amazing. So helpful and friendly

8

Aristotelis

Jan 24, 2025

·

Stayed 14 nights

Excellent Apartment/Hotel, staff were great and helpful and the it was well located. Only issue was a couple of times I had trouble entering the hotel after hours as the entrance wouldn’t open, but the staff were very reactive and sort it out for me. I will definitely stay again. Thanks

4

Sheilla

May 28, 2024

·

Stayed 1 night

When I arrived, my room smelled like an ashtray. I didn't think hotels allowed people to smoke in the room, but there was an ashtray provided on the balcony. As the reception is unattended after 5pm on weekends, I was on the phone (in several calls, with different people) for over an hour to get a new room. The new room was an upgrade, but still very average with stained carpets and hair on the bathroom floor.

2

Matt

Dec 23, 2023

·

Stayed 1 night

I couldn't check-in. Didn't end up getting my room. Call the phone number provided and was put on hold for over 30 min. Ended going to another hotel I would like my money refunded please.

10

victoria

Sep 24, 2023

·

Stayed 1 night

They gave me early checkin and late checkout which was very accomodating

10

david

Mar 22, 2024

·

Stayed 3 nights

We always like to stay in an apartment hotel as it gives us dining options ( in or out) The people on reception were very helpful and accommodating

10

Linh

Jan 24, 2025

·

Stayed 14 nights

James and his team at Punthill Knox are lovely, friendly, polite and extremely helpful.

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AI-generated summary based on recent guest reviews

Location

Across from or near Westfield Knox, the property is convenient for shopping and dining and works as a base for local travel. Some rooms face a busy road, contributing to traffic noise.

Related guest reviews

10

Vicki

Aug 27, 2023

·

Stayed 1 night

Great bed. Good location

6

David

Sep 25, 2023

·

Stayed 2 nights

Conveniently located near Westfield Knox Th apartment was spacious and comfortable

8

Aristotelis

Jan 24, 2025

·

Stayed 14 nights

Excellent Apartment/Hotel, staff were great and helpful and the it was well located. Only issue was a couple of times I had trouble entering the hotel after hours as the entrance wouldn’t open, but the staff were very reactive and sort it out for me. I will definitely stay again. Thanks

10

Andy

Oct 19, 2025

·

Stayed 1 night

Clean room, helpful staff, convenient

10

Linh

Jan 24, 2025

·

Stayed 14 nights

Great accomodation. Has all the amenities you need to feel almost like home. Staff are helpful and friendly. Across the street from an enormous shopping centre. Bush walks and nature attractions are countless in the area.

8

Dai

Sep 27, 2023

·

Stayed 2 nights

The apartment was spacious and clean. Close to shopping centre and restaurants with plenty of dinning options. The bottle of wine was a really nice touch!

10

david

Jun 19, 2024

·

Stayed 5 nights

we have stayed here a few times before and it improves everytime. It is close to family and the fact that it across the road from a major shopping centre makes it convenient for dining and grocery shopping ( when needed)

6

troy

Aug 29, 2023

·

Stayed 2 nights

was very noise being main road frontage

6

Raymond

Jan 23, 2024

·

Stayed 4 nights

The property is in a very convenient location, but our room was on the main. Road, so lots of road noise. The tvs were the smallest I’ve ever seen. And the very small show head made for an average shower

10

Chantelle

Jan 23, 2024

·

Stayed 3 nights

Was nice and clean workers were very friendly. Bed was oh so comfortable. Apartment was very homely. Close to everything

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $112	3 $112
4 $103	5 $104	6 $146	7 $130	8 $110	9 $111	10 $124
11 $110	12 $110	13 $113	14 $110	15 $110	16 $124	17 $131
18 $131	19 $124	20 $137	21 $140	22 $137	23 $146	24 $162
25 $156	26 $132	27 $137	28 $137	29 $137	30 $159	31 $156

Punthill Knox

Prices for Punthill Knox

Monthly average prices

About this property

Location

Room options

Studio Apartment

One Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment Adjoining

Guest reviews of Punthill Knox

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Punthill Knox

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $137	26 $137
27 $121	28 $104	29 $146	30 $112