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The Quay Hotel West Coast - Room
The Quay Hotel West Coast - Room
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The Quay Hotel West Coast - Reception

The Quay Hotel West Coast


Amenities

  • Parking

  • Non-Smoking Rooms

  • Tour Desk

  • Dry Cleaning

  • Housekeeping

  • Safe-Deposit Box

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Property description

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At The Quay Hotel West Coast, reviews portray a basic, budget‑friendly stay that works well for some itineraries but can be inconsistent in comfort and experience depending on specific rooms and circumstances.

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Facilities

Basic

Cleanliness

Inconsistent

Rooms

Small

Service

Mixed

Location

Convenient

Dining

Unknown

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10

George

EXP-logo

Jan 21, 2026

·

Stayed 12 nights

Excellent location close to NUS university and theres is an entire block of restaurants and a 7-11 convenience store right around the corner of hotel. Also access to number of buses makes it convenient for public transpiration too. Room was cleaned up well each day too. Bathroom is small with shower head right next to toilet which we weren’t used to but it worked.
Excellent location close to NUS university and theres is an entire block of restaurants and a 7-11 convenience store right around the corner of hotel. Also access to number of buses makes it convenient for public transpiration too. Room was cleaned up well each day too. Bathroom is small with shower head right next to toilet which we weren’t used to but it worked.

2

John

EXP-logo

Nov 13, 2025

·

Stayed 5 nights

I paid for a room the night before so I could check in early next morning after long flight. I told this to the hotel prior to check in. However, the room was not ready; a worker was applying tiles in bathroom with toxic smelling solvent. Hotel failed to note in listing that there were cranes and pile-drivers 5 feet in front of hotel doing loud construction. Stay away!
I paid for a room the night before so I could check in early next morning after long flight. I told this to the hotel prior to check in. However, the room was not ready; a worker was applying tiles in bathroom with toxic smelling solvent. Hotel failed to note in listing that there were cranes and pile-drivers 5 feet in front of hotel doing loud construction. Stay away!

10

Dimitra

EXP-logo

Oct 1, 2025

·

Stayed 6 nights

Nice location, close to public transport and restaurants. Clean and friendly personnel.
Nice location, close to public transport and restaurants. Clean and friendly personnel.

8

Louisa

EXP-logo

Aug 20, 2025

·

Stayed 4 nights

Expect high prices for a small cramped room. But that’s what you get in Singapore for that kind of money. You have just enough space to walk to the other side of the bed. The bathroom has a separate shower so once you shower the entire floor gets wet. The main negative point for us is the super slow Wifi which is hardly usable!! On the positive side, you get coffee/tea making facilities, hair dryer, a super cold fridge, TV and even an iron/ironing board. No small hand towel provided but you can ask for one. No drinking water is supplied, you’re expected to keep cool boiled water in the jug provided. If you’re not used to that, you can easily buy water from the several stores just around the corner. There are also lots of local eateries nearby catering mainly to the many students from the nearby university. We stayed here mainly due to the proximity to the university. There is a small bus station where you can take certain buses and also a bus stop nearby where you can take buses to the nearby shopping centre and also into the main city centre. That is however quite far. The staff are quite responsive and will try to rectify any problems.
Expect high prices for a small cramped room. But that’s what you get in Singapore for that kind of money. You have just enough space to walk to the other side of the bed. The bathroom has a separate shower so once you shower the entire floor gets wet. The main negative point for us is the super slow Wifi which is hardly usable!! On the positive side, you get coffee/tea making facilities, hair dryer, a super cold fridge, TV and even an iron/ironing board. No small hand towel provided but you can ask for one. No drinking water is supplied, you’re expected to keep cool boiled water in the jug provided. If you’re not used to that, you can easily buy water from the several stores just around the corner. There are also lots of local eateries nearby catering mainly to the many students from the nearby university. We stayed here mainly due to the proximity to the university. There is a small bus station where you can take certain buses and also a bus stop nearby where you can take buses to the nearby shopping centre and also into the main city centre. That is however quite far. The staff are quite responsive and will try to rectify any problems.

10

YUICHI

EXP-logo

Dec 12, 2024

·

Stayed 3 nights

very good.
very good.

428 Pasir Panjang Road, Singapore

Location

Located in Singapore (Queenstown), The Quay Hotel West Coast is within a 5-minute walk of West Coast Park and National University of Singapore. This hotel is 1 mi (1.6 km) from Haw Par Villa and 2.3 mi (3.7 km) from Clementi Mall.

West Coast Park(0.2 miles)

National University of Singapore(0.2 miles)

Haw Par Villa(1 miles)

Clementi Mall(2 miles)

Singapore Science Centre(4.1 miles)

Bukit Timah Nature Reserve(4.1 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 05:30

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.


No pets and no service animals are allowed at this property.


Check-in is from 14:00 and check-out is until 11:00. Late check-out is available for a fee, subject to availability.


Yes, a roundtrip airport shuttle is provided for a surcharge of SGD 55 per vehicle (one-way, maximum occupancy 4).

The hotel has limited wheelchair-accessible facilities, including step-free entrances and accessible public areas.


The hotel is located in Queenstown, Singapore, within a 5-minute walk of West Coast Park and National University of Singapore. It is 1 mile from Haw Par Villa and 2.3 miles from Clementi Mall.


One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


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