Is parking available at the property?

Yes, free self-parking is available on-site. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is located in Dayuan District, Taoyuan City, within a 10-minute drive of Gloria Outlets and Wenhua Yunlang. It is approximately 5 km from Taoyuan International Airport and 4.4 km from Xpark.

What are the policies for guests staying with children?

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. However, children may not be eligible for complimentary breakfast.

City Suites - Taoyuan Gateway Hotel in Taoyuan City

Average nightly price at City Suites - Taoyuan Gateway by month, last 12 months (USD)
Month	Average price
January	$82
February	$82
March	$89
April	$78
May	$79
June	$75
July	$72
August	$75
September	$78
October	$86
November	$90
December	$90

What guests think

At City Suites - Taoyuan Gateway, travellers highlight the handy airport location and short walk to Dayuan MRT, generally friendly staff who arrange taxis and early breakfast boxes, and breakfast and buffet options many consider good value.

Rooms are often spacious and comfortable, but recurring winter complaints cite no in-room heating or poor temperature control, plus thin soundproofing or dim lighting in some units. Cleanliness feels inconsistent: many find rooms clean, yet several report musty or smoke odors, tired carpets, and occasional bathroom grime, leaks, or maintenance issues. The setting is close to the airport yet isolated, with few shops or restaurants and walks that can be dark or awkward; some guests also noted renovations affecting windows or daytime noise. Overall, expect a practical airport stop focused on convenience over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site buffet dining and lobby vending machines are mentioned; the hotel routinely books taxis and prepares early breakfast boxes, but there is no airport shuttle. Some stays coincided with renovation work, with blocked windows or daytime noise.

Related guest reviews

10

Joanne

Nov 25, 2025

·

Stayed 1 night

Great for an overnight stay for the airport - 5 min drive. Room and bed were comfortable. Big walk in shower. Dinner buffet for 400 NTD with big selection although food could have been hotter. Staff were friendly and helpful. Organised us a taxi and even gave us a breakfast box as we left at 6.15am.

8

Fu-Hsiung

Feb 2, 2025

·

Stayed 1 night

床太硬，但交通便利

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8

hideki

Nov 26, 2025

·

Stayed 1 night

早朝にチェックアウトする際には朝食のお弁当を貰えます。私たちはレストランで朝食を頂きましたが、早朝のフライトの際にはとてもありがたいサービスです。

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8

Mei

Apr 19, 2025

·

Stayed 1 night

It is a standard hotel room. Room was clean and comfy. It has buffet style breakfast-- save time for people rushing to take the flights. There was no shuttle to the airport terminal, but the front desk can call a taxi for the guests. Google told me this is a 4-star hotel. For a 4-star I can't rate it high, it feels the same as a 3-star hotel.

6

YUJING

Aug 26, 2025

·

Stayed 1 night

They are under construction. I asked window and quiet room. They gave me a room right beside the elevator and the window was sealed by woods. They did changed my room to high level with partial window covered later. The beds are big, but the room is not quite clean & smelly bathroom. The room temperature control didn’t work - it was cold…They have very good breakfast and a lot of choices. Unfortunately we were rush out that morning. The front desk helps call taxi which was very convenient!

8

Purobi

Jan 13, 2024

·

Stayed 1 night

Good for one night stay between flights. Taxi fare is 160 NTD from the airport and 200 from the hotel to the airport. Good buffet for dinner (360 NTD pp). Breakfast included.

8

Jeffrey

Jun 7, 2025

·

Stayed 1 night

Good location when overnighting for a morning flight. Taxi ride is 200TWD, and takes less than 10 minutes. Had to walk about 25 minutes to get to an area with food and convenience stores. There are vending machines with food in the lobby. We did not have the breakfast there, opting to get to the airport early and visit a lounge for breakfast.

6

William

Sep 23, 2025

·

Stayed 3 nights

The property building is under construction for renovation, Window are blocked outside, and construction noice from 8 am to 4 pm. Maybe after they finished the work, the hotel would be better. The location is still isolated from shops, and no

10

Sheng-Hui

Aug 20, 2025

·

Stayed 1 night

The place is under construction

10

Jenny

Aug 7, 2024

·

Stayed 1 night

I booked a reservation because of the 20hr layover. The staff are very accommodating. The dinner buffet is excellent as well, for 360 Taiwan dollars or $12 USD it is so worth it. We had an early flight so we didn’t get a chance to have breakfast but the frontdesk already has to-go meals for early check outs. They even booked our cab to the airport and informed us how much the fare is which is $6 USD. I’ll definitely stay with this hotel in the future.

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Cleanliness

Feedback is mixed: many describe clean rooms, but recurring reports mention musty or smoke odors, worn carpets, and occasional bathroom mold, leaks, or hairs.

Related guest reviews

10

Mirko

Nov 5, 2025

·

Stayed 1 night

Clean modern rooms .hallway smelled of smoke but room amd gotel is nice and its in a little river

8

Mamika

Mar 17, 2024

·

Stayed 1 night

早朝便の為一泊のみの宿泊だったが、空港から近く、部屋がカビ臭い以外は満足。

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6

EDWIN

Jul 24, 2024

·

Stayed 1 night

The facility is old and needs some upgrading, but the staff was terrific. TV is in Chinese and carpet and shower curtain have musty smell.

8

Jayme Jhon

May 4, 2025

·

Stayed 1 night

I just didnt like the odor coming from the pipes. It smells damped,

6

Sun

Apr 29, 2024

·

Stayed 1 night

The best thing about this hotel is its proximity to Taoyuan Int'l Airport. The location makes it very convenient for quick layovers. However, the cleanliness of the room leaves a lot to be desired. The room itself smelled very musty, the carpet felt gross (thank God they provided disposable slippers) and there was black mold in the bathroom, especially in the grout around the sink. Thank god we were only there for a quick overnight stay. On the positive side, the staff was friendly and efficient, and breakfast starts at 6:30 AM, which is great for early morning flights.

2

Johnny

Dec 10, 2025

·

Stayed 1 night

What a disgusting hotel. The bathroom was full of mold on the shower curtains in the shower and in the sink. The room had a musty smell. After seeing the restroom I was fully disgusted and could not phantom staying at such a overpriced location. Outdated hotel is not the problem it's the cleanliness that makes me feel as though I paid for a room to inhale mold and slowly kill my brain and body cells. Staff was efficient and helpful, but I changed rooms due to the musty smell immediately once I got in the room. There was no way there would be another room to change to. I'm so disgusted and can't believe that I even paid for the hotel room for it's price of a 4 star hotel. This hotel should be receiving 1 star only for service and 0 stars for cleanliness.

8

Jon

Dec 2, 2025

·

Stayed 1 night

Very friendly staff at the desk, I was amazed at this morning I was walked to my taxi ( never in my life, this was awesome). You need to work on the cleanlines of the room, minor details but a big deal for me( there were hairs in the bathroom and the carpet )

6

CH

Dec 5, 2024

·

Stayed 1 night

There was a stench at the lobby. The towels looked clean but were smelly. My body itched after lying on the bed. The room was a bit dusty and smelled funny. The hotel offered taxi service to the airport, which requires reservation on a first come first served basis. However, they did not mention anything about taxi reservation at all in the hotel information prior to the booking. As a result, they had no more taxi when i checked in. Fortunately, it was not difficult to call a cab myself in the morning. Staff was helpful in providing information on the spot but was not helpful when asked how long does it usually take for a cab to arrive if residents call a cab by themselves. So you are basically on your own regarding transportation to the airport. Also, the accommodation fee included breakfast. However, breakfast only starts at 06:30 am and people who need to travel to the airport early in the morning do not get any compensation or a simple to-go sandwich. It's kinda unfair in my opinion. The building is old and cleanliness could be improved. There is no convenient stores nearby. The only credit is the hotel is only about 10 to 15 mins away from the airport by taxi.

8

Chia En

Jan 17, 2026

·

Stayed 1 night

Everything was great but washroom was leaking a littke

6

SHU PING

Jan 11, 2026

·

Stayed 1 night

客房有異音服務人員立刻處理換房可以接受櫃台人員服務態度並不到位房間地毯感覺髒房間燈光太暗不舒服電梯裝潢很廉價

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Rooms

Rooms are generally spacious with comfortable beds, but multiple reviews note very cold rooms in winter due to lack of heating or poor temperature control, plus thin soundproofing, dim lighting, occasional windowless or small rooms, and sometimes weak Wi-Fi.

Related guest reviews

6

John

Nov 3, 2025

·

Stayed 1 night

Used as a stop over before air travel the following day. OK. Windowless room was small but comfortable.

8

kiyoshi

Feb 8, 2026

·

Stayed 1 night

客室は清潔でスタッフの対応も適切でしたが空調が22度から調節できず非常に寒かったです

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8

Robert

Oct 1, 2025

·

Stayed 1 night

Staff was friendly. Room was spacious and clean with adequate amenities. Good value which includes breakfast buffet. Only downside was noise insulation.

6

DISHENG

Aug 19, 2025

·

Stayed 1 night

距离机场10分钟车程，员工很友好，订的四人房，床挺舒服的，但最大的问题是Wi-Fi太差了！大堂和各个房间都是用同一个无密码的Wi-Fi，哪怕看个新闻都要卡半天，根本不能用，最后放弃Wi-Fi买了一个一天的手机流量。

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6

KYOKO

Jan 8, 2026

·

Stayed 1 night

スタッフは親切です。翌日のタクシー予約と誘導も丁寧にやっていただきました。難点といえば、外気温13〜14度なのに部屋に暖房がないこと。布団も薄く、震えて過ごしました。せめて予備の布団を置いた方が良いです。

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10

Douglas

Jan 28, 2025

·

Stayed 1 night

The room was nice but no heat during winter. Room was cold yet had a thermostat with heat but did not work. Asked the front desk and they claim there was no heat, but hallway seemed to have heat

4

WEN-CHIEN

Oct 11, 2025

·

Stayed 1 night

冷氣太冷，室內溫度沒辦法控制。

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6

YICHEN

Apr 2, 2025

·

Stayed 1 night

隔音不佳

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6

LIN-YU

Jan 16, 2026

·

Stayed 1 night

空調沒有暖氣

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8

Daniel

Oct 11, 2025

·

Stayed 2 nights

Clean but poor bedroom lighting and generally tired condition but fine for an overnight stay

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Service

Staff are widely described as friendly and efficient, helping with quick check-ins, taxi bookings, and breakfast-to-go for early flights. A few guests experienced lapses such as a missed taxi booking, curt service, or limited English.

Related guest reviews

10

Joy

Jan 16, 2026

·

Stayed 1 night

Super easy check in. Staff is very friendly. Clean room. Very close to Taoyuan International Airport.

10

Colin

Nov 15, 2024

·

Stayed 1 night

Staff was great.

10

Nora

Feb 16, 2026

·

Stayed 1 night

Clean modern room. Friendly efficient staff. Excellent breakfast. Conveniently close to Taoyuan Airport. Hotel staff will arrange the taxi ride to the airport at a reasonable price.

10

Kyoka

Jan 10, 2025

·

Stayed 1 night

スタッフの方がとても親切で助かりました！飛行機の時間に合わせて、タクシーの手配や朝食の対応がスムーズでした。お部屋も綺麗で過ごしやすかったです。また利用したいです！

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10

Vanessa

Jan 13, 2025

·

Stayed 1 night

Because of some construction works, getting from the train station to the hotel on foot was a bit of an adventure, but once we got there the service was inpeccable and the rooms were great. We even got a packed breakfast since our flight was leaving early. Highly recommend!

6

Osamu

Dec 20, 2025

·

Stayed 1 night

前日の夜、チェックインの際に翌日の朝にタクシー手配をお願いしたが、手配されておらず、空港到着に20分以上遅れた。スタッフの引き継ぎミスなのか手配ミスなのか分からないが、ホテルを信用できなくなる。

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10

Crystal

Jun 20, 2024

·

Stayed 1 night

The concierge was very accommodating! They booked me a taxi in advance since I had an early flight and even prepared my breakfast for to-go.

8

SHINSUKE

Feb 24, 2026

·

Stayed 1 night

空港からのアクセスが良い。チェックインもスムーズで翌日の移動の手配もしていただきました。また利用したいです。

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8

YUJI

Nov 15, 2024

·

Stayed 1 night

The front desk staff are excellent.

10

Takeshi

Oct 29, 2025

·

Stayed 1 night

スタッフの応対は迅速かつ丁寧です。朝食ビュッフェの料理は豊富でした。早朝出発の場合、紙袋に入れた朝食をチェックアウト時に渡してくれます。空港からシャトルバスはありませんが、MRTの大園駅から歩いて５分くらいです。ホームからホテルが見え、道端にも案内板があるので、迷うことはないと思います。エアポートホテルとして、充分なクオリティだと思います。

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Location

Very close to Taoyuan Airport and walkable to Dayuan MRT with posted signs. However, the area lacks shops and restaurants, sidewalks are limited, and walking routes can feel dark or affected by construction.

Related guest reviews

8

Iryna

Jun 2, 2025

·

Stayed 2 nights

Close to the airport, it costs 5-7 dollars by taxi. Nice and cozy (not big) room, good breakfast buffet with multiple options. Staff is very friendly. The only downside is that it’s basically in the middle of a highway, you can’t really walk anywhere from there (or if you still decide to walk somewhere there are no sidewalks. Metro is pretty close, it’s approximately 40 min by metro to downtown Taipei.

8

Reggie

Jul 16, 2025

·

Stayed 1 night

Convenient location near the MRT, great morning break fast. Staff were helpful.

10

Brian

Nov 17, 2025

·

Stayed 1 night

Spotless room with king size bed, even had a decent view. Breakfast was a good surprise, huge spread of mostly Asian dishes and most of them vegetarian! Plus breads, fruit and cakes. Everything I tried was good. Only about 150-200twd for a taxi to/from the airport, and it's less than 10 minutes to walk to the MRT (and much easier than I expected). Nothing else nearby though, so bring whatever you need.

6

Emi

Oct 27, 2025

·

Stayed 1 night

周りにコンビニや食事をするお店が無いので、チェックインする前に食事や買い物は済ませて寝るだけと思った方が良い。

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8

Jeffrey

Jun 7, 2025

·

Stayed 1 night

Good location when overnighting for a morning flight. Taxi ride is 200TWD, and takes less than 10 minutes. Had to walk about 25 minutes to get to an area with food and convenience stores. There are vending machines with food in the lobby. We did not have the breakfast there, opting to get to the airport early and visit a lounge for breakfast.

8

Hanh

Jun 13, 2024

·

Stayed 1 night

Great location, not good for walk

8

Patricia A.

Mar 13, 2024

·

Stayed 1 night

Nice hotel not far from the metro station although the walk can be dangerous without sidewalk. Taxi early morning to airport cost 200 Taiwanese dollars and was seamless arranged by hotel staff. The staff were excellent. Hotel is fine. But a tough location if you don’t have a car because the roads are dangerous to walk along. That said it worked fine for me although I travel light and am fine waking.

10

SHOTA

Feb 27, 2025

·

Stayed 1 night

駅までの道のりが少しわかりにくい

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10

Rene

Oct 12, 2025

·

Stayed 1 night

The hotel is very well located, close to station A15 where you can get directly by the commuter line. Nice staff and good sized rooms.

8

Takafumi

Oct 5, 2025

·

Stayed 1 night

近くに何も無いので近隣の環境が良くなると良いです。コンビニまでも歩道の無い大通りを１０分近く歩くので危険です。空港からはタクシーで1000円くらいだし電車の駅までも１０分かからないくらいなのでトランジットには便利です。こちらは歩道がありますので！ただスーツケースを引いた状態だとホテル繋がる橋がボロボロなのでキツイかと思いました。

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Dining

Breakfast is frequently praised for variety and value, and an inexpensive buffet dinner is available on site. Early takeaway boxes exist but are often cold or underwhelming, and some guests found labeling or Western options limited.

Related guest reviews

10

Joanne

Nov 25, 2025

·

Stayed 1 night

Great for an overnight stay for the airport - 5 min drive. Room and bed were comfortable. Big walk in shower. Dinner buffet for 400 NTD with big selection although food could have been hotter. Staff were friendly and helpful. Organised us a taxi and even gave us a breakfast box as we left at 6.15am.

8

Gregory

May 11, 2025

·

Stayed 1 night

Budget hotel 10 minuets from airport. Taxi was 160 TD .Free breakfast.

8

Chin-Jung

Sep 14, 2025

·

Stayed 1 night

I need to leave early in the morning due to a early flight before the hotel starts serving the breakfast. The hotel provided a carryout box for guests who could not enjoy the breakfast. I was very disappointed about the carryout box. It can be much better because I heard the hotel has very good breakfast. Other than that, the hotel is good place to stay overall.

10

Lee

Oct 31, 2025

·

Stayed 1 night

Great breakfast

10

Megumi

Jun 14, 2025

·

Stayed 1 night

深夜着で空港で朝まで過ごすか迷いましたが、桃園空港からタクシーで1,000円位、朝食も小籠包やサラダ、デザートまでビュッフェで満足。コスパ良し。

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6

Vahid

Apr 6, 2025

·

Stayed 2 nights

The breakfast buffet was not very western friendly. Foods were not properly labelled to see what you can have based on your dietary restrictions. Also, the staff did not all speak English.

4

Yoshinori

Oct 20, 2025

·

Stayed 1 night

雨の影響で朝起きたら窓際の床が濡れていた。朝食は保温がきいていなく、全部冷たかった。

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10

Chiwako

Dec 16, 2024

·

Stayed 1 night

トランジットで宿泊した。朝食が美味しかった。

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8

ARTURO

Jul 12, 2025

·

Stayed 1 night

I gave only 2 stars staff and services because when I ask to the buffet area staff for more lettuce leaves for preparing salad “the place lettuce was empty” then He brought me a tray with 5 small pieces of lettuce that looked like they were already used and left over from the previous round. So I just said oh no thanks

4

HAYATO

Dec 30, 2024

·

Stayed 1 night

The dinner buffet and takeaway breakfast were terrible. The staff started cleaning up the dinner hall while we were still eating, and they were rude. The floor of the dinner hall was wet and slippery. Even though it was December, the air conditioning was on too high, and I tried to switch to heating, but it didn't work. Other than being close to the airport, it was the worst.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $95	2 $83	3 $83	4 $104	5 $91	6 $116	7 $138
8 $105	9 $88	10 $98	11 $91	12 $94	13 $130	14 $163
15 $114	16 $86	17 $90	18 $101	19 $86	20 $124	21 $133
22 $88	23 $78	24 $83	25 $86	26 $91	27 $109	28 $106
29 $96	30 $74

City Suites - Taoyuan Gateway

Prices for City Suites - Taoyuan Gateway

Monthly average prices

About this property

Location

Room options

Standard Double Room, No Windows

Executive Room, 1 Queen Bed, Corner

Superior Room, 1 Double Bed

Deluxe Room, 2 Double Beds

Deluxe Double Room

Guest reviews of City Suites - Taoyuan Gateway

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about City Suites - Taoyuan Gateway

Considering this hotel for your Taoyuan City trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $154	24 $181
25 $93	26 $96	27 $79	28 $84	29 $89	30 $96	31 $164