馬卡里姆愛迦德麥加飯店

Easy walking distance to the Haram. Very nice hotel , convenient for families. Super fast lifts so you’re never waiting in the lobby. Breakfast opens late at 7am, hotel really needs to consider starting earlier around 6am straight after Fajr.

Very close to haram on a flat road. Good wifi, large tv, saif ul islam from cleaning service cleaned our room daily and provided the necessary tea/coffee/water refills.

Had the best stay, the hotel is located 5-7 minutes walk from the great mosque. The beds an comfortable and housekeeping staff did an amazing job with cleaning & providing what we need. There are lots of shops inside the hotel and tea/drinks shop just outside. The doormen and bell men were super friendly and polite, did an amazing job by Imam, Salauddin Nazrul, Al Masud Chowdhury, Khorsahed ALAM. I would like to thank them for their service as they made us feel homely. The only downside is it’s very noisy in the morning as the windows aren’t soundproof. We will most definitely stay here when we return to Makkah.

The experience was the best we have had for the 2nd time in Makkah. Everything was good standard. The reception staff greeted us well. The bags were taken care of as soon as we entered. Hotel check in time was 4pm but we arrived at 8am in the morning. Made a request for early check-in but nothing was available, however, the receptionist kindly advised that when we come back from umrah around noon time he will have tried to find something for us. And he did when we were back from Umrah. The room was very clean and everything was available in the right place. Tea, coffee, water, toileteries, towels, toilet paper roll. The iron was also available in the room with the ironing board. All electrics were working and wifi signals were strong too. Every hotel staff was very friendly and welcoming and looked after us. They even arranged the cab to the makkah rail station for us at a competitive rate. The prayer room was very neat and clean and easily accessible. If you are bringing your parents, it's one of the best hotels for them as no complicated makkah tower problems. Straightforward 7-8 mins walk to the masjid al haram gate. Overall, the best customer service and worth the price. You can focus on the Umrah and other ibaadah and not worry about anything.

Not a five star. Horrible service. Our room smelled very bad and they would give you the run around. The water shut off everyday. Horrible experience when the water is gone and you are in the washroom.......wudhu. They offered to send up water bottles that never came. Elevator had problems a few times where they were down to less than half working. 1 Elevator was down the whole time. Bell hops not reliable. When our driver came for the airport they were no where to be found. Remember this is a so called 5 star hotel with 5 star pricing.

Very good stay. The hotel is literally very close to Haram. It has lots of great amenities nearby. It has also got a prayer hall. The sound system of prayer hall relays jamaat from haram which is great. The hotel has also got breakfast and dinner buffet. Might have lunch buffet as well but not sure as we didn’t eat in hotel at lunchtimes.

Amazing staff, easy check in and out, enough elevators, very close to the haram about a 4/5 minute walk. Clock tower is about 7/8 minutes away. Nice security and amazing WiFi service. Would definitely recommend, for umrah.

Excellent experience We stayed in deluxe suite which was quite spacious for our family. Comfy beds, great housekeeping and reception staff. A very nice masjid within hotel.

The location of hotel is absolutely amazing, 3min away from HARAM / KAABA. The staff are very friendly ,welcoming and helpful. Even the customer relations department keeps calling me to know if we need something and check on our stay. The food is tasty ( even if few options because I’m vegetarian ). Just the parking is little bit hard so we park before the tunnel and it’s free . At the check out they send us with a hotel car to the parking where I put my car . Thanks guys See you soon

Good hotel with good location to the Haram Grand Mosque. I would stay again. Highlight of the stay has to be their mosque upstairs which is connected to the Haram Imam’s Prayers hence we could pray from there. Especially for the elderly after Umra or when unwell. This allows the same reward as praying in the Haram.

Clean room. Great service, especially from AbdAllah. Will definitely reccommend

Overall it was a good stay. Hotel was clean and beds are comfortable.

Ca sent les égouts dans la salle de bain

Location of the hotel is nearby to Haram gate 1 and very convenient to visit nearby malls or bus stop. Room is good and clean. Spacious comfortable clean beds. Clean toilet. However the shower needs major upgrade because water trapped inside after every use and lots of old marks on the floor and walls, did not give a good vibe. Lobby is spacious, good, family friendly. Our family had breakfast in the buffet in Zamzam which was lobby attached restaurant, it is the most disappointing buffet we have ever encountered in my life. In a 5 star hotel, buffet restaurant full of flies which is a hygiene hazards, they served packeted pastry and canned fruits in place of freshly made pastry or freshly cut fruits, this whole buffet thing was not up to the standards of hygiene or any kind. They need major look out for that. The stuffs were ok in their job, not very punctual house keeping, because they didn’t showed up until we are leaving after 3days.

Clean room and friendly staff

The cleanliness of the room and bathroom can be significantly improved!

The hotel wasn’t really clean

Lack of cleanliness and comfort. For a hotel that is walking distance to the haram and clock tower, it should be a true 5 star inside and out. However it almost feels like a motel or a 3 star. The rooms need major renovations for the price per night.

Close to Haram. Nice staff, Mr. Mannan the bellman was super helpful finding me a taxi to the airport at 1:00 am. Cleanliness is an issue. Overpriced.

Stay away at all costs. Found a cockroach in my room. 25 sar for a coffee from the coffee shop. No fresh coffee for breakfast. Carpet very very dirty. About a 15 min walk from haram. Cleaning staff nice and did their best, this hotel needs to change their carpets.

Great staff, spacious rooms.

The rooms were not very up to date. The bathroom needed update.

Had the best stay, the hotel is located 5-7 minutes walk from the great mosque. The beds an comfortable and housekeeping staff did an amazing job with cleaning & providing what we need. There are lots of shops inside the hotel and tea/drinks shop just outside. The doormen and bell men were super friendly and polite, did an amazing job by Imam, Salauddin Nazrul, Al Masud Chowdhury, Khorsahed ALAM. I would like to thank them for their service as they made us feel homely. The only downside is it’s very noisy in the morning as the windows aren’t soundproof. We will most definitely stay here when we return to Makkah.

Wifi not covered on one side of the room. Flies inside the room. Good location and good meal.

Rooms are too congested with the number of beds.

Everything was fine, only tv did not work in room 209 & fridge did not work in room 235. We reported to room service staff & they checked it & reported to relevant dep, but no one fixed it during our stay

A very good recently refurbished 5 star hotel close to the Haram, 5 mins walk. Service is excellent, breakfast is good and beds are very comfortable. Plenty of food shops nearby and taxis etc can easily get to the hotel through this newly opened road. Loved our stay Alhamdulillah. Hotel should look into the following: 1. Lighting in the room was inadequate. Hardly any lights in the room and only one switch for ALL the lights which is very unhelpful. 2. AC is very difficult to operate. 3.

Decent room size

The room was not as shown in pictures, incredibly tiny. I asked staff to make up my room first thing in the morning. The

Excellant location, friendly and helpful staff, clean and comfortable beds, the only negative thing was our room view that gave on the hotel old furniture storage yard...

The hotel makes no attempt to stand out in anyway. It’s a good average hotel. For the price I would rate it as below average. While the low level immigrant cleaning and room staff did make extra effort to please guests, the front desk local staff were arrogant without any idea of customer service (or maybe it was intentional). EXAMPLES. They don’t even care to look at you or say hello or welcome. At checkin they never cared to look at us. On other occasions when we approached the desk for some enquiry, they didn’t even raise their heads to acknowledge our presence. Now, having been to Makkah four times (1996, 2009, 2024, 2025), I am used to being ignored and typical local arrogance. However, Hoteling is a service business, with guest care being its top priority. I suggest this hotel hire friendlier front desk / reception staff with the right temperament and training. Very unfortunate

Checkout was smooth with Mohammed Saleh great service provided. Bell captain Naeem was very helpful and housekeeping by Imran was immaculate and efficient.

Excellent service provided by hotel staff.i was getting phone calls from reception to check everything is ok if we need anything.i am fully satisfied with my stay at makarem.i will definitely recommend to someone and come back again.

Great service and awesome staff. They let us check in once we arrived, very early, before the usual check in time. Guest service was super timely and professional. Highly recommend!

Excellent service

Not a five star. Horrible service. Our room smelled very bad and they would give you the run around. The water shut off everyday. Horrible experience when the water is gone and you are in the washroom.......wudhu. They offered to send up water bottles that never came. Elevator had problems a few times where they were down to less than half working. 1 Elevator was down the whole time. Bell hops not reliable. When our driver came for the airport they were no where to be found. Remember this is a so called 5 star hotel with 5 star pricing.

Great location. Minutes away from the Masjid. Easy access to restaurants and coffee shops. It could be a bit cleaner, there is mold in the molding of the shower. The front desk staff is very dismissive to guest’s concerns. While I did my booking, I chose to pay extra to include the breakfast package. Upon arrival hotel staff informed me that they have never offered breakfast as a package and it’s a glitch with Expedia. They said this happens a lot, yet they haven’t done anything to change the settings of the bookings. Expedia still allows you to book including breakfast for additional fee. I still haven’t gotten a refund for the extra money I paid to include breakfast.

Excellent service

They cancel my reservation and left me to spend hours running down the streets with my wife and kids looking for a hotel in very busy night in a very busy season The staff didn’t even care about my family well being or show any sympathy towards us even though we have confirmation of the reservation weeks a head from Expedia Just told us that we dont have any reservation under my name while i have a confirmation for the booking

Booked and paid in advance for a room with a king bed. On arrival advised no rooms available with king bed and was offered a room with 4 single beds even though it was only me and my wife staying. I insisted for a room with a king bed as I have paid for it. Eventually at 5:00pm we were given a room with a king bed. Very disappointed as i was a returning customers. Will think twice in future.

Two minute walking distance to the masjid alharem. Local food shops. Friendly staff.

Great location, less than 5min walk to the haram.

I had an amazing time at this hotel, it’s my second time here. The hotel was such a beautiful and welcoming place and very close to the Haram, Alhamdullilah. I met great staff there like Saeed, Saud and Elias Mohamed. This is the only hotel I plan to stay in Makkah when I return inshAllah. Hussein Ahmed From Canada

Close to the Harem.

Very nice and clean room with convenient location five minutes away from King Abdelaziz entrance to Haram

Excellent very near the Haram

Amazing staff, easy check in and out, enough elevators, very close to the haram about a 4/5 minute walk. Clock tower is about 7/8 minutes away. Nice security and amazing WiFi service. Would definitely recommend, for umrah.

Great place to stay, very close to the haram gate.

Really good distance from the haram.

Adequate walking distance to the Kaaba. Reasonably priced and good for a short stay

Brilliant stay, very close to Haram 5 mins walk, breakfast could be cheaper, at 70 Sar per person , which is a bit steep

Nice hotel , convenient location , good breakfast

This is my second time staying at this hotel and I would book it every time I visit Makkah, in shaa ALLAH. It is close to the Haram (about 5 mins walk), has a masjid on the sixth floor, easy to get a taxi/uber, and convenient overall. The breakfast is excellent. Don't miss out on it.

Close to Haram, very nice breakfast

Location of the hotel is nearby to Haram gate 1 and very convenient to visit nearby malls or bus stop. Room is good and clean. Spacious comfortable clean beds. Clean toilet. However the shower needs major upgrade because water trapped inside after every use and lots of old marks on the floor and walls, did not give a good vibe. Lobby is spacious, good, family friendly. Our family had breakfast in the buffet in Zamzam which was lobby attached restaurant, it is the most disappointing buffet we have ever encountered in my life. In a 5 star hotel, buffet restaurant full of flies which is a hygiene hazards, they served packeted pastry and canned fruits in place of freshly made pastry or freshly cut fruits, this whole buffet thing was not up to the standards of hygiene or any kind. They need major look out for that. The stuffs were ok in their job, not very punctual house keeping, because they didn’t showed up until we are leaving after 3days.

Friendly staff. Breakfast was awesome. Recommend.

Very close to haram, breakfast had good variety each day. Staff was friendly and servicewas great.

Clean and friendly stuff. Great breakfast

The breakfast offered various menu and great pastries as well

Breakfast was excellent, although the menu was the same every day. Housekeeping staff Nahid and Ripon were excellent