Is parking available at the property?

Yes, parking is available on-site. Valet parking is offered for a fee of USD 60 per night, which includes in/out privileges. Limited self-parking is also available.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee ranging from approximately USD 12 to 60 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Yes, complimentary shuttle services operate within a 3-mile radius of the hotel. Guests can arrange transfers through the hotel.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility should be confirmed with the hotel directly.

Where is the property located in relation to key landmarks?

The hotel is situated in Downtown Dallas, within a 15-minute walk of the Kay Bailey Hutchison Convention Center and Dallas World Aquarium. It is approximately 1.2 miles from the American Airlines Center and 11.3 miles from Galleria Dallas.

Does the property have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal and open from April to September. Pool access is available from 8:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified, so it is advisable to check with the hotel for specific policies.

The Joule Dallas - Luxury Stay in the Heart of Dallas

Average nightly price at The Joule Dallas by month, last 12 months (USD)
Month	Average price
January	$305
February	$314
March	$325
April	$356
May	$325
June	$451
July	$307
August	$232
September	$378
October	$357
November	$309
December	$312

What guests think

At The Joule, travelers praise the friendly, service‑minded staff, artful boutique design, central downtown location, and popular spa, rooftop pool, and bars, while noting recurring trade‑offs like small or crowded pool hours, limited gym, pricey valet, and occasional noise.

Rooms are stylish and comfortable, with some spacious suites, but several guests mention small or dark layouts, street noise, and maintenance hiccups, plus no in‑room coffee unless requested. Cleanliness and upkeep are generally good yet inconsistent, with reports of odors, stained items, missed housekeeping, and occasional service lapses at check‑in or with promised amenities. Expect a high‑touch boutique stay in a lively downtown setting, with excellent service and amenities alongside some urban and operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout spa and rooftop pool draw praise, alongside lively bars and a handy house car. Downsides include a small or crowded pool with early closing, occasional gym closures or limited equipment, and expensive valet parking.

Related guest reviews

10

Thomas

Apr 12, 2025

·

Stayed 2 nights

Spent 2 nights for an anniversary celebration. Very relaxing atmosphere with dining options in hotel and nearby. Used the vehicle they provided for dinner one evening. They drop off and pickup within 3 miles. My dog was welcome at no extra charge. Seemed like a one of a kind boutique hotel with friendly staff.

10

hans

Apr 16, 2025

·

Stayed 1 night

Great staff; the place was easy going and comfortable. Great book shop off the lobby. Room was very well done and well designed. Even the auto open curtains were well thought out. Would recommend. The spa looked good as well. We enjoyed dinner- salmon was perfect and the fries were all that. Glad we stayed there. Heard the celler bar was packed.

8

Julia

May 27, 2025

·

Stayed 3 nights

The 24/7 hotel gym is closed and under construction. This was never communicated before the stay. This is an important amenity (I booked a hotel with a 24/7 gym because of my tight schedule this weekend and the need to be at the gym very early in the morning). It was unfortunate that I did not find out it was closed until check-in. Very disappointing.

6

chad

Sep 13, 2025

·

Stayed 2 nights

Nice hotel Pool Has short hours

10

kelly

Apr 24, 2025

·

Stayed 3 nights

The property was fantastic. The underground bar they have is awesome. We went to their Spa for a massage and facial and it was top notch. The staff was incredibly accommodating. We didn't have a car, so i have no idea about their parking charges. We walked to bars and restaurants and it was great. We sat at their nice pool and they had waiter service and bar at the pool. The service everywhere was great. We stayed in a Premier room with huge bathroom and jacuzzi. Room was clean and quiet. This hotel seemed to have everything.

10

Sonya Yue

Feb 10, 2024

·

Stayed 1 night

The gym is lacking (quite small and hot) but the staff are super nice. Coffee could be better!

10

Anne

Jun 7, 2025

·

Stayed 1 night

From check in to check out the staff were all amazing and friendly! They treated us like VIPs all weekend. Pool servers went out of their way to take care of us. The room was huge and the bathroom and shower were awesome. Our morning at the spa was enjoyable also with massages, sauna, steam room etc. Will definitely stay here again!

6

Tina

Jul 19, 2024

·

Stayed 3 nights

We loved the artwork throughout. However, the pool area had ripped cushions and was packed. Also, the music was explicit at the pool not to most taste. The room did not have a coffee maker and we had to request. They do have free club cars to take you within a 3 mile radius but one time they could not pick us up due to no cars available so left us to walk. At night the street noise was very loud, filled with revving engines and you could hear the surrounding rooms flushing toilets. Not a bad place to stay but not a 5 star!

8

Sarah

Aug 21, 2025

·

Stayed 1 night

Lovely rooms, nice hotel and staff. One drawback is that the pool is very small.

8

Agnieszka

Aug 11, 2025

·

Stayed 1 night

Staff was absolutely amazing, the room was very clean. Pool is only open until 8pm. No coffee maker in the room. Refreshments and snacks in the room but get ready to pay $10 for pack of M&Ms. $64 for valet parking (overnight) and $39 destination fee. Location was great!

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Cleanliness

Many guests found rooms and public areas clean, but reports recur of lobby or floor odors, stained items, mold, and missed or delayed housekeeping.

Related guest reviews

10

Maria

Nov 3, 2025

·

Stayed 1 night

Friendly staff. Clean and beautiful suite

4

Dominick

Feb 14, 2025

·

Stayed 1 night

We stayed in room 509. It was awful. A very dark room, Wallpaper falling off, stains on carpet, door didn’t work properly, no fridge, had a cheap shower curtain separating the room in two parts. Laughable. I wouldn’t pay $70 to stay here a night. The staff were very accommodating..the only positive.

10

Karla

Jun 19, 2024

·

Stayed 2 nights

Wonderful. Great location, very walkable area. Hotel was very clean and service was exceptional. Room was clean and what I expected. The coffee at the Weekender was the best I have ever had. I didn’t eat at the hotel so am not able to say how food tastes. The pool area was okay and pool itself a bit small. However the gym was well equipped and decent facilities. I didn’t try out the spa so not able to comment on that. Overall I would stay here again.

8

Blanca

Aug 7, 2023

·

We stayed here 2 nights. We were excited about the pool but it was disappointing because the clear walls that face the building were murky and greasy. The patio/pool furniture was old and worn out. Trash was everywhere around the pool. Also there was mold in the shower. The wood on the window frame were warped. The big red chairs in lobby has arm rests that were grimy. The toilet had a weird smell. I took my own Lysol wipes and spray and it was imposible to get the scent out. Lastly the room layout felt cramped and the amount of light in the room made it impossible to sleep in late. The bar and restaurant downstairs was great. Would not stay here again.

6

Christopher

Jul 28, 2023

·

Stayed 1 night

There was a strong smell of sewage or waste water coming from the main lobby. It was pretty bad and was immediately noticed when we walked into the hotel. Perhaps they were having some type of plumbing issue at the time. But it was unpleasant and the only negative thing about the experience.

6

steve

May 26, 2024

·

Stayed 2 nights

The hotel lobby smelled like sewer room was hot Toilet did not work properly

4

Nina

Sep 2, 2024

·

Stayed 1 night

They claimed my room had a king bed but it was definitely a queen-sized mattress. My shower was cold despite running it for 10 minutes. There was a stain on one of the pillowcases. When I asked the front desk they denied it. Everything else about the property was fine. The rest of the staff was nice but the amenities and food was mid. My room was the worst part. The spa was decent!

4

Danielle

Jan 3, 2024

·

Stayed 1 night

The smell on outside of the door on my room floor was moldy and smelled like that of mildew which was extremely unpleasant.

8

Marielys

Jul 24, 2023

·

Stayed 1 night

We love Joule to celebrate our anniversary. We enjoy the room, the facilities. There is one area to improve is: pool cleaning and our pillowsheet cover wasn’t clean but even that we would like to return!

2

aubrey

May 12, 2024

·

Stayed 1 night

Room was flooded water leaks clothes got wet

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Rooms

Rooms are stylish and comfortable, with some large suites and very comfortable beds. However, several note small or dark layouts, street noise, limited in‑room amenities like coffee makers, and maintenance issues such as faulty toilets, weak showers, or rattling A/C.

Related guest reviews

6

Kathryn

Apr 7, 2025

·

Stayed 2 nights

I love the Joule and always stay here when I visit Dallas, but this was my first stay in a double queen bed room and I was not a fan. We had half-frosted windows that wouldn’t open, which it turns out is because we were facing the 4th floor roof. It was just a darker, less bright room and had a strange bathroom setup compared to the single king rooms I’ve always booked. but the house car, coffee shop, bar, and restaurant are all too notch. The people here are all also very kind.

6

Houston

Aug 27, 2023

·

Stayed 1 night

The Demi joule room is ridiculously small The bathroom is bigger than the room. And it's not even a queen size bed

6

Ashlee

Dec 31, 2023

·

Stayed 1 night

Not the best room. Looking at a side of a building and right off the elevator. Not sure what we did but low floor paired with right off the elevator is usually reserved for guests that upset front desk staff.

8

David

Jul 14, 2025

·

Stayed 1 night

No coffee in room….. big no no when you have to get dressed and go downstairs 16 floors for coffee

4

Paula

Dec 2, 2024

·

Stayed 1 night

The toilet did not flush, they came to the check it and it continued without working.

8

Troy

Sep 5, 2023

·

Stayed 2 nights

Everything here is amazing except they need to upgrade the room’s TVs. We stayed in a deluxe room and only cable was available to watch on the TV. We would not rent any movies or stream apps like Netflix, Hulu, etc.

6

Jialiang

Jul 27, 2025

·

Stayed 1 night

The hotel is really well decorated, I love the art displays. However, it’s quite noisy at night, I can hear traffics outside the window and other hotel guests talking loudly in the middle of the night.

4

Amanda

Aug 4, 2024

·

Stayed 1 night

Our room was hot when we checked in. The fridge also was warm. Our tv speakers were blown. Pool was overcrowded and small. The a/c unit would rattle every time it went off or on.

8

Sheree

May 13, 2024

·

Stayed 1 night

Hotel is in a great location. Very well decorated. Bed sheets are amazing. The A/C works great.

10

Mohammed

Aug 3, 2025

·

Stayed 1 night

Really enjoyed this property and the staff. The hotel felt very upscale. The rooms were very big.

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Service

Service is frequently praised as warm, attentive, and proactive across front desk, valet, and concierge. Still, some experienced slow or disorganized check‑in, inconsistent follow‑through on perks or late checkout, and occasional brusque interactions.

Related guest reviews

10

Lan

Dec 25, 2024

·

Stayed 1 night

My family and I got stranded on Christmas Eve at Dallas airport because of American Airlines technical issues, so we end up spending the night at the Joule hotel. The ladies that welcomed us were wonderful and empathetic of our missing Christmas Eve with our family. They gave us a beautiful room and saved our day. We had a good Christmas dinner at one of the hotel restaurants and we left the following morning to catch our flight and rejoin the rest of our family in Albuquerque for Christmas Day. Many thanks to these ladies. I forgot to ask their names.

10

Paulo

Feb 23, 2025

·

Stayed 1 night

The hotel is beautiful and well maintained. The highlight was the front desk. Alessandra (hope I spell her name right) and her colleague were so lovely since I arrived at the hotel. They were exceptionally attentive and did more than any hotel staff would do to make me feel welcome. When I said I didn’t have anything to eat the whole day, they suggested the food and ordered it for me. If I was based in Dallas, I would hire them to work for me. Remarkable customer experience.

8

Trina

Aug 31, 2025

·

Stayed 1 night

Check in was slow but the overall stay was good!

6

Stephanie

Dec 21, 2024

·

Stayed 2 nights

Rude front desk service.

6

Laura

May 14, 2025

·

Stayed 1 night

We had booked 7 rooms in total and the property had us wait close to 3 hours to access 4 of them. I tried to request updates but didn't get any info unless I continually followed up. We dined at the restaurants and spent a large amount of money but were not treated as such. When I asked for late check out based on the late check in, we were not allowed

10

Anthony

Feb 20, 2025

·

Stayed 1 night

What an unbelievable stay. Great hotel with great customer service. Front desk wqs a pure delight with Ella and Aly. I would recommend this hotel to everyone.

10

Claire

Apr 24, 2023

·

Stayed 1 night

Our check-in was delayed for quite a while because the keycard system wasn't working. Due to the inconvenience, I asked for a room upgrade. The management was accommodating and upgraded us to a very nice suite. We had a lovely, peaceful stay in fabulous room. The staff was helpful and friendly. The hotel is beautiful with gorgeous artwork and very clean. We look forward to staying at The Joule again.

10

Theron

Jan 20, 2025

·

Stayed 1 night

The staff at the front desk was amazing and everyone there was so friendly. I loved the hospitality and how attentive they were to me and my wifes needs. Will highly recommend!

10

Anna

Oct 12, 2024

·

Stayed 1 night

I was in Dallas for a conference but needed to stay in the City the night prior... Spotted The Joule when getting bagels at Starship Bagel (Go, but, get there early!) and lucky me, they had availability... This property is special (so many details, the art, the pool), everyone I met loved working there (staff at the front desk, pool, room service) and I learned so much from the Tashen bookstore staff... About the hotel, central business district, owner and other properties! If I ever find myself in Dallas, I'll hope to stay here!!!

6

Natalie

Jun 26, 2024

·

Stayed 1 night

I was supposed to have a room upgrade, a bottle of wine, late check-out, etc included with my perks. I had to convince them / show them the confirmation on my phone at check-in regarding the upgrade, I was given different information regarding check-out times depending on who I spoke with at the front desk, and I was never provided with my complimentary bottle of wine. Overall service was extremely lacking.

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Location

Central downtown location is walkable to restaurants, bars, and attractions. Some guests felt the surrounding area was dirty or unsafe at times and reported significant street noise at night.

Related guest reviews

8

Nicholas

Sep 25, 2024

·

Stayed 1 night

The immediate area around the hotel was dirty and unpleasant. The hotel experience itself was positive.

10

Cari

Oct 31, 2025

·

Stayed 1 night

This is absolutely a 5 star hotel in a vibrant area of downtown Dallas. Walking distance from many attractions and restaurants. The hotel is decorated in style. Excellent restaurant on property. Rooms are modern with exceptional bedding. Dallas is a great city. We will be back!

8

Blake

Jul 7, 2023

·

Stayed 2 nights

Nice property with spacious rooms and great downtown location. Unique (but small) pool area. Rooms are well equipped with plenty of amenities. A LOT of street noise at night. Didn't experience any "wow" factor for being a VIP access hotel / reservation.

10

Leisa

Nov 16, 2024

·

Stayed 4 nights

Extremely friendly service, close to bars and restaurants. Onsite bars and restaurants were excellent. Nothing was too much trouble. Ben in the bar and John Paul the concierge were particularly helpful.

8

Andrew

Oct 6, 2024

·

Stayed 2 nights

I had a wonderful stay at The Joule. The hotel is beautifully designed, blending historic charm with modern elegance. My room was spacious, clean, and well-appointed with thoughtful details. The staff was exceptional—friendly, attentive, and always helpful. Dining at CBD Provisions was a highlight, with delicious food and great service. The hotel’s location is perfect for exploring downtown Dallas. Overall, a fantastic experience and a nice place to stay for quick getaway. Thank you!!!

8

Agnes

Oct 2, 2023

·

Stayed 3 nights

Had a nice stay, the hotel is great but this is what was not so great. 1. Expedia always puts you in rooms right off the elevators which is so noisy. 2. Area around hotel expect to be hit repeatedly with people begging for money, constantly

10

Sherri

Mar 6, 2024

·

Stayed 1 night

Beautiful, upscale hotel in the heart of downtown Dallas!

10

Perla

Sep 22, 2024

·

Stayed 3 nights

Too many homeless hanging around

10

Richard

Oct 25, 2025

·

Stayed 2 nights

Beautiful room, close to great shopping, neighborhood has yet to recover from COVID. Downtown is more sketchy than I had hoped.

10

Sharolyn

Sep 24, 2024

·

Stayed 3 nights

The Joule was a pure dream. I didn’t want to leave the property. From the moment we arrived, we received 5-star treatment. The staff was super friendly, the property was extremely clean, and the room was immaculate!! The hotel is located right in the heart of downtown which was convenient to a lot of attractions and nightlife. This is definitely my go-to hotel when I visit Dallas.

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Dining

On‑site restaurants and bars earn strong reviews for food and cocktails, and the coffee shop is popular. There are occasional closures or limited hours, and some guests found room service slow or food just average.

Related guest reviews

10

hans

Apr 16, 2025

·

Stayed 1 night

Great staff; the place was easy going and comfortable. Great book shop off the lobby. Room was very well done and well designed. Even the auto open curtains were well thought out. Would recommend. The spa looked good as well. We enjoyed dinner- salmon was perfect and the fries were all that. Glad we stayed there. Heard the celler bar was packed.

10

Erin

Mar 3, 2025

·

Stayed 1 night

Great property! Perfectly located! The restaurants are great. Loved the gym Everyone was so friendly

10

Laura

Jan 31, 2025

·

Stayed 2 nights

Great hotel and amazing spa. Lobby was gorgeous and rooms were so nice and comfy. Every person working there was incredibly nice and helpful. Great coffee shop in the lobby, great restaurants attached to the hotel. If I didn’t go to bed so early I would have hit up the Midnight Rambler bar, heard it was great. Definitely recommend this hotel.

8

Freddy

Jun 13, 2025

·

Stayed 1 night

Everything went great except for the walk back to the room in soaking wet swimsuits as we were denied robes in the spa and the delivery of the food to the room which we had to pick up ourselves from the restaurant.

10

Ryan

Nov 24, 2025

·

Stayed 1 night

Room was excellent, staff superb. Dinner at Sassetta was great.

10

Liz

Jul 25, 2025

·

Stayed 1 night

Loved the atmosphere. Restaurant and pool were awesome!

10

Francisco

Apr 15, 2025

·

Stayed 2 nights

Gorgeous hotel with beautiful lobby and artwork. The staff were very friendly and welcoming. The hotel smells great, we want to find the scent. Room service from the hotel restaurant CBD Provisions was the best room service we've ever had. Room was very comfortable with a great view of the eyeball. Amazing shower. Great location close to restaurants and attractions. Bath robes were so soft I had to buy one. Will definitely be returning.

10

Jason

Jun 18, 2024

·

Stayed 3 nights

The Joule is always a perfect stay and get the Lobster spaghetti from Sasetta. So good. Holli helped organize a bunch of rooms for me and my team and she executed very well. The rooms are new, modern and very well decorated.

10

Cassandra

Mar 16, 2025

·

Stayed 1 night

Beautiful hotel, this is my second time. Much better than the first time. Room was great. View was okay. Wanted to go on the deck but it was closed because of the season. Other than that, the food at CBD was amazing, service was amazing, cocktails were amazing, highly recommend the espresso martini.

6

Ashley

Aug 14, 2023

·

Stayed 2 nights

Restaurant/food edible but not great- lots of reused ingredients (roasted peanuts in top of carrot hummus also on charcuterie board) , service just average- everyone nice but there’s a lot of probably teenage staff that aren’t great at problem solving , like room service took on average ~1 hr, no one ever held doors for us except once when I struggled pushing stroller out of door , spa massage was just OK. Valet parking is outside so our seats burned on legs getting in car during 109 degree weather in Dallas. Pluses we’re design and decor, room setup. Location. Wouldn’t stay again

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $358	2 $405	3 $484	4 $405	5 $547	6 $617	7 $547
8 $369	9 $405	10 $405	11 $444	12 $404	13 $573	14 $660
15 $367	16 $447	17 $361	18 $361	19 $537	20 $444	21 $453
22 $280	23 $278	24 $278	25 $320	26 $323	27 $278	28 $278
29 $280	30 $308

Su	Mo	Tu	We	Th	Fr	Sa
		1 $350	2 $350	3 $350	4 $625	5 $576
6 $315	7 $399	8 $591	9 $591	10 $574	11 $608	12 $660
13 $337	14 $296	15 $337	16 $337	17 $337	18 $280	19 $280
20 $280	21 $367	22 $367	23 $280	24 $280	25 $280	26 $280
27 $280	28 $280	29 $280	30 $267	31 $565

The Joule Dallas

Prices for The Joule Dallas

Monthly average prices

About this property

Location

Room options

Premier Room, 1 King Bed

Deluxe Room, 1 Queen Bed

Penthouse (Joule)

Room (Demi Joule)

Suite, Terrace

Penthouse (The Lumen Penthouse Or Penthouse Loft)

Premier Room, 2 Double Beds

Penthouse (Rooftop)

Deluxe Suite

Deluxe Room, 1 King Bed

Deluxe Suite (Loft)

Suite (Loft)

Suite (Joule)

Deluxe Double Room

Guest reviews of The Joule Dallas

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Joule Dallas

Considering this hotel for your Dallas trip?

Prices for upcoming dates