Name: Candlewood Suites Merrillville by IHG
Address: 8339 Ohio Street, Merrillville, Indiana, United States of America, Merrillville, Indiana, US
Price range: $75–$142 per night
Rating: 8.05

What guests think

At Candlewood Suites Merrillville by IHG, guests report a mix of clean, comfortable, kitchen-equipped rooms and friendly service, alongside recurring complaints about dirty rooms and halls, housekeeping lapses, odors, and occasional maintenance or billing issues.

Many appreciate the convenient location with easy highway access and nearby food and shops. Rooms are generally spacious with comfortable beds, though several guests found double beds too small and noted moisture or humidity. Facilities feedback includes periods of elevator outages, a pet-friendly setup that sometimes meant barking and unexpected fees, and small touches like complimentary coffee and patio grills. Expect an extended-stay experience with good space and convenience but uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests noted periods of elevator outages and smoke smells in the halls and elevator. The property is pet friendly, though some felt fees were high and occasional barking was disruptive; complimentary coffee and a patio with grills were appreciated.

Related guest reviews

10

Tetika

Jul 7, 2023

·

Stayed 7 nights

Rooms are very cleaned and ready to go. The entire hotel was exceptional. Beds are very comfortable and they give you extra pillows. Kitchens are very stocked with utensils. Lighted patio area was nice and clean with 2 grills. Very pet friendly. No loud barking.

6

carla

Apr 17, 2024

·

Stayed 1 night

What I didn't like was the pet fee. $75 per night per dog which wasn't easily advertised on their website. It was sort of hidden and we would not have stayed if we knew that.

10

Jose

Sep 12, 2023

·

Stayed 6 nights

The newly renovated candlewood is a pretty nice hotel. My room had a kitchen and a nice bathroom. It was a great experience. Rooms were clean didn't find anything gross or unusual. Next to the highway but you don't really hear it from the inside. Service was great and everyone seemed very friendly. The price to have your dog stay with you was very reasonable.

2

Sierra

Mar 4, 2025

·

Stayed 1 night

After check in we were informed the property’s elevator was broken, we then checked in and discovered we had been given the wrong room. A married couple with two beds. My husband is 6’4, didn’t work. We had to move the nightstand and put both beds together. We were running late for an event so we had to leave quickly and had no time to leave or change rooms. When we moved the beds we discovered trash, left over clothing and a vape in the non smoking room. We turned on the air and it smelled like smoke in the non smoking room. Later one of us fell ill and we had to extend the room to get well, it wasn’t ideal to stay there and with no elevator, a leave had to be permanent. Finallyy felt better and left called Expedia who contacted property, they refused even with broken elevator to give any compensation, contacting my card company

8

Emily

May 27, 2025

·

Stayed 3 nights

We stayed for 3 days and everything was clean and comfortable. We really liked the complimentary coffee.

8

Brenda

May 8, 2023

·

Stayed 2 nights

Pet friendly hotel…great for those with animals. However, did not enjoy the barking at 6am in the morning. Keep the dog rooms away from ordinary stays.

2

Sierra

Mar 4, 2025

·

Stayed 1 night

After check in we were informed the property’s elevator was broken, we then checked in and discovered we had been given the wrong room. A married couple with two beds. My husband is 6’4, didn’t work. We had to move the nightstand and put both beds together. We were running late for an event so we had to leave quickly and had no time to leave or change rooms. When we moved the beds we discovered trash, left over clothing and a vape in the non smoking room. We turned on the air and it smelled like smoke in the non smoking room. Later one of us fell ill and we had to extend the room to get well, it wasn’t ideal to stay there and with no elevator, a leave had to be permanent. Finallyy felt better and left called Expedia who contacted property, they refused even with broken elevator to give any compensation, contacting my card company

6

Amanda

Feb 9, 2025

·

Stayed 1 night

Had a smell like cigarettes in the hallways and elevator

4

Sierra

Mar 4, 2025

·

Stayed 2 nights

After check in we were informed the property’s elevator was broken, we then checked in and discovered we had been given the wrong room. A married couple with two beds. My husband is 6’4, didn’t work. We had to move the nightstand and put both beds together. We were running late for an event so we had to leave quickly and had no time to leave or change rooms. When we moved the beds we discovered trash, left over clothing and a vape in the non smoking room. We turned on the air and it smelled like smoke in the non smoking room. Later one of us fell ill and we had to extend the room to get well, it wasn’t ideal to stay there and with no elevator, a leave had to be permanent. Finallyy felt better and left called Expedia who contacted property, they refused even with broken elevator to give any compensation, contacting my card company

8

Susan

Mar 1, 2024

·

Stayed 1 night

I booked the stay through hotels.com. I was told it was pet friendly but was not told until I arrived that there was a $75 charge per pet per night. Not a $75 deposit, but a $75 charge. When I told the manager that I was not told there was a charge prior to my arrival, she basically just said "oh well".

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Cleanliness

Cleanliness feedback is mixed: several guests found rooms and common areas dirty, with dust, hair or stains, odors, and one report of bed bugs; housekeeping frequency and follow-through were inconsistent. Others praised very clean rooms.

Related guest reviews

4

Kathryn

Dec 26, 2024

·

Stayed 2 nights

Size of the room was nice- the bed was very comfortable and the bathroom was a decent size. When we 1st walked in the room had a smell and had to open up the window- the counter top still had crumbs on it and the bathroom tub had dirt on the bottom. I wasn’t very happy with my stay unfortunately.

2

Ashley

Jul 18, 2025

·

Stayed 2 nights

I woke up with bed bugs bites all over me.

2

Andrea

Aug 28, 2025

·

Stayed 3 nights

I would never suggest this hotel to a single person! The lady who checked us in tried to charge us more money after I already paid. She said oh I am sorry I forgot to charge you the incidentals, but that was already charged when i gave them my card. This place was disgusting. The bedding was used, the pillows had mascara all over them,(not stains, actually freah makeup) there were other peoples hair in the sheets. The counter tops were covered in cigarette ashes and dirt. We tried to tell the people that worked there but no one cared. They kept using the excuse this is extended stay. So extended stay mean we dont clean ever! The housekeepers knocked on our door and asked if we want the room cleaned i said yes, also explained that the counters were filthy and covered in cigarette ashes. They never cleaned it and they left our room opened the entire day. When we came back we found the dirty towels on the floor still and our door opened. The room was not cleaned before we checked in and I doubt they will clean it after. DONT NOT STAY HERE!!! They also ran out of clean towels. The elevator broke. We waites to talk to the owner. He was not any better. He had the same excuse thia is extended stay hotel.

2

Trevor

Oct 5, 2025

·

Stayed 11 nights

Room was very dirty carpets were sticky. My dishwasher didnt work in the room. Shower was patched with white duct tape where there were holes. I stayed 12 days and my room wasnt even cleaned once. No towels or sheets, trash was never taken out. Id reccomend finding somewhere else for the money this place costs.

6

Kevin

May 12, 2025

·

Stayed 1 night

Had to switch rooms. There was hair in the sink and items left on the nightstand.

2

Kaleigh

Oct 12, 2025

·

Stayed 1 night

I had high hopes for this place but it was really gross. Everything from the check-in counter, the hallways, and the room felt so dirty

10

Latasha

Dec 30, 2025

·

Stayed 2 nights

The place and rooms are always clean. Staff is very friendly

8

LaTonza

Apr 25, 2025

·

Stayed 1 night

The floors werent vacuumed good, there was hair on bathroom floors, and food under the bed

2

Ijaynea

Jul 14, 2025

·

Stayed 2 nights

Just very dusty you can tell that the room is fast cleaned

10

Diana

Apr 4, 2025

·

Stayed 2 nights

The stay was very nice rooms were clean and beds very comfortable and the staff was very friendly and helpful with all our questions

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Rooms

Rooms are generally spacious with in-room kitchens and comfortable beds. Common drawbacks include small double beds (sometimes advertised as queens), occasional misassigned room types, humidity, and minor issues like a nonworking TV or noisy fan.

Related guest reviews

8

Matthew

Aug 17, 2025

·

Stayed 2 nights

The room and location were fine typical hotel room. Our room had an odd smell at first but went away after a little bit. The room had a lot of moisture for some reason, by morning my hat was soaked. The double beds are not big enough for two adults. I wish hotels would stop providing double beds. Queens and kings only.

10

Karl

Mar 6, 2025

·

Stayed 1 night

Very big room had a small kitchen which was grea

10

Gia

Feb 3, 2024

·

Stayed 6 nights

I like it here a lot. beds are comfy and the full kitchen with two burners is perfect for making dinner!

10

Brian

Apr 11, 2025

·

Stayed 1 night

First off the check in staff was polite, efficient and helpful. Then what I got upon opening my room door was a pleasant surprise. The room is what I'd consider perfect. It had everything I needed and more. It's my hope to make this my hotel of choice.

8

Liz

Dec 16, 2024

·

Stayed 2 nights

Beds were comfortable and staff were very helpful. Kitchenette was perk for our stay.

6

Murray

Mar 11, 2024

·

Stayed 1 night

Staff were nice and friendly. Hotel had a strong cleaning smell that tried to mask some smoke smells. Carpet in my room smelled bad and the fan was noisy. Otherwise comfortable room and bed was nice.

10

Bobby

May 26, 2024

·

Stayed 1 night

Ok, what I didn't like was the bed was too close to one side of the wall you can't get in. Other than that I thought it was great stay I wouldn't have said anything but you asked.

6

JESSI

Oct 14, 2024

·

Rooms are advertised as having queen sized beds, they are NOT; at most they are doubles. That was the biggest disappointment as I was sharing a bed and they are not big enough. Relatively clean, nice staff.

6

Amanda

Feb 9, 2025

·

Stayed 1 night

Had a smell like cigarettes in the hallways and elevator

10

Kevin

Feb 3, 2025

·

Stayed 1 night

The desk clerk was very pleasant. I had to switch rooms because my tv did not work. The 2nd room wasn’t comparable. That double bed is small.

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Service

Many guests experienced friendly, helpful front-desk staff and smooth check-in. Others reported slow or problematic check-ins, deposit and billing disputes, limited housekeeping, and unsatisfactory responses when issues like wrong room assignments or refunds were raised.

Related guest reviews

6

CHARLES

Jun 16, 2024

·

Stayed 1 night

Check in was long and painful insisted on extra. Deposit since we used Expedia supposedly refunded after stay also happened at Laquita Atlanta-175.00

2

Andrea

Aug 28, 2025

·

Stayed 3 nights

I would never suggest this hotel to a single person! The lady who checked us in tried to charge us more money after I already paid. She said oh I am sorry I forgot to charge you the incidentals, but that was already charged when i gave them my card. This place was disgusting. The bedding was used, the pillows had mascara all over them,(not stains, actually freah makeup) there were other peoples hair in the sheets. The counter tops were covered in cigarette ashes and dirt. We tried to tell the people that worked there but no one cared. They kept using the excuse this is extended stay. So extended stay mean we dont clean ever! The housekeepers knocked on our door and asked if we want the room cleaned i said yes, also explained that the counters were filthy and covered in cigarette ashes. They never cleaned it and they left our room opened the entire day. When we came back we found the dirty towels on the floor still and our door opened. The room was not cleaned before we checked in and I doubt they will clean it after. DONT NOT STAY HERE!!! They also ran out of clean towels. The elevator broke. We waites to talk to the owner. He was not any better. He had the same excuse thia is extended stay hotel.

4

Qwauntaicia

Jul 29, 2024

·

Stayed 1 night

The room was not up to standards. There was dirt on the floor and hair on the pillows. Our room was switched and then the tv did not work. Front desk lady was very nice and did her best with what she had to work with. I was told I would be refunded, as we left because of the room conditions and there were not available rooms after being switched once. Waiting to hear from management on my refund.

10

Mark

Dec 30, 2024

·

Stayed 1 night

Staff was very helpful. They provided us with rollaway bed. Room is large and provides a mini kitchen. Wonderful pillows.

10

Brian

Apr 11, 2025

·

Stayed 1 night

First off the check in staff was polite, efficient and helpful. Then what I got upon opening my room door was a pleasant surprise. The room is what I'd consider perfect. It had everything I needed and more. It's my hope to make this my hotel of choice.

10

Nate

Oct 8, 2024

·

Stayed 1 night

One night stay. Very clean. Friendly and helpful staff.

2

Tanna

Jun 4, 2024

·

Stayed 1 night

They charged me 3 times for things they never should have in the first place!

10

Diana

Apr 4, 2025

·

Stayed 2 nights

The stay was very nice rooms were clean and beds very comfortable and the staff was very friendly and helpful with all our questions

2

Sierra

Mar 4, 2025

·

Stayed 1 night

After check in we were informed the property’s elevator was broken, we then checked in and discovered we had been given the wrong room. A married couple with two beds. My husband is 6’4, didn’t work. We had to move the nightstand and put both beds together. We were running late for an event so we had to leave quickly and had no time to leave or change rooms. When we moved the beds we discovered trash, left over clothing and a vape in the non smoking room. We turned on the air and it smelled like smoke in the non smoking room. Later one of us fell ill and we had to extend the room to get well, it wasn’t ideal to stay there and with no elevator, a leave had to be permanent. Finallyy felt better and left called Expedia who contacted property, they refused even with broken elevator to give any compensation, contacting my card company

8

Kerrie

Jul 20, 2025

·

Stayed 3 nights

Most of the staff was very pleasant and easy to communicate with. They made our stay feel very home like. The overnight desk attendant was not very nice and did not communicate well at all.

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Location

Location is convenient with easy highway access and proximity to restaurants and stores. Several guests described the area as good and suitable for a quick stop.

Related guest reviews

8

Matthew

Aug 17, 2025

·

Stayed 2 nights

The room and location were fine typical hotel room. Our room had an odd smell at first but went away after a little bit. The room had a lot of moisture for some reason, by morning my hat was soaked. The double beds are not big enough for two adults. I wish hotels would stop providing double beds. Queens and kings only.

10

Jeff

May 29, 2025

·

Stayed 1 night

Easy check in, great location, great amenities.

8

Michele

Jul 29, 2025

·

Stayed 1 night

It was good. Convenient for a quick stay. Lots of options on food choices too.

10

Bruce

Sep 22, 2025

·

Stayed 1 night

Easy access and good value

8

Dennis

Jun 8, 2025

·

Stayed 1 night

Property is fine. Close to any amenities that you may need.

10

Aubrey

Jul 29, 2025

·

Stayed 3 nights

Good area

10

Jose

Sep 12, 2023

·

Stayed 6 nights

The newly renovated candlewood is a pretty nice hotel. My room had a kitchen and a nice bathroom. It was a great experience. Rooms were clean didn't find anything gross or unusual. Next to the highway but you don't really hear it from the inside. Service was great and everyone seemed very friendly. The price to have your dog stay with you was very reasonable.

10

Jenna

Jan 28, 2023

·

Stayed 1 night

The front desk person was so friendly and helpful. Warm shower, comfortable bed. Perfect place to stop on your travels

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Dining

Not enough information in reviews.

Related guest reviews

8

Emily

May 27, 2025

·

Stayed 3 nights

We stayed for 3 days and everything was clean and comfortable. We really liked the complimentary coffee.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$67
February	$77
March	$80
April	$94
May	$129
June	$108
July	$111
August	$110
September	$120
October	$143
November	$90
December	$71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2	3 $116
4 $125	5 $94	6 $95	7 $95	8 $91	9	10
11 $102	12 $97	13 $98	14 $89	15 $92	16 $75	17 $75
18 $97	19 $91	20 $92	21 $89	22 $99	23	24
25 $92	26 $85	27 $94	28 $91	29 $93	30 $80	31 $75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $121	15	16	17	18	19
20 $90	21	22	23	24	25 $142	26
27 $90	28	29	30 $100

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (1 Queen, Sofa Bed)

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Studio Suite, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Standard Suite

Studio Suite, 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Merrillville by IHG

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Prices for upcoming dates