Is parking available at the property?

Limited parking is available onsite, and it is free of charge.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in starts at 2:00 PM and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located KM 20 Hurghada/Safaga Road, approximately 10.2 miles from Marina Hurghada and 11.8 miles from Makadi Water World. The nearest major airport is Hurghada Intl. Airport, about 8 miles away.

Does the property have a swimming pool?

Yes, there are 2 outdoor pools available, including a heated pool and a children's pool. The pools are operational seasonally.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not provide information about extra beds or cribs. It is advisable to contact the property directly for specific requests.

Sunrise Mamlouk Palace Resort in Hurghada

Average nightly price at Sunrise Mamlouk Palace Resort by month, last 12 months (USD)
Month	Average price
January	$150
February	$176
March	$212
April	$230
May	$212
June	$209
July	$244
August	$272
September	$243
October	$320
November	$365
December	$197

What guests think

At Sunrise Mamlouk Palace Resort, travelers highlight the sprawling beachfront setting with large pools, a pier for snorkeling, shared access to neighboring facilities like water slides and a well equipped gym, and a broad choice of on site dining venues.

Many describe clean, spacious grounds and rooms, though a portion mention dated bathrooms or maintenance needs and occasional shortcomings in housekeeping and restocking. Buffets and multiple à la carte restaurants offer variety, but some find the food repetitive or underwhelming, and several note that included alcohol is poor. Service is widely praised as welcoming and responsive, with rare lapses at check in or some bars. Expect a family friendly all inclusive stay with strong facilities and mostly dependable service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extensive facilities include multiple large pools (one heated), a clean beach with a boardwalk or pier for snorkeling, and shared access to the sister resort’s water slides; many also praise the well equipped gym and on site spa. A few mention quieter pools or mixed bar service.

Related guest reviews

10

Klaus

Apr 13, 2025

·

Stayed 14 nights

Alles bestens: Sauberkeit, Freundlichkeit ALLER Mitarbeiter, Qualität des Essens. Hausriff und viele Wasserrutschen. Unser dritter Urlaub hier, der vierte ist bereits gebucht.

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10

Ilaria

Dec 18, 2023

·

Stayed 8 nights

We were absolutely satisfied with our stay. We loved the different included dining options (buffets and a la carte restaurants) with our all-inclusive package. Service was excellent, they went above and beyond to make sure our stay was pleasant, even gave us late check out and use of all the facilities/restaurants after check out while waiting for our taxi. One heated pool, towel service, amazing beach with a board walk and great snorkeling spot. Activities and shows organized during the day and evening. We loved the parade! Gym was well equipped with cardio and weights/resistance machines , had even a squat rack, smith machine and stair master. Towels available and locker room had showers. Lots of activities and excursions available to purchase such as horse riding, desert quad ride, snorkeling and visiting Orange beach, where the sea water is comparable to that of Bahamas. Highly recommended.

10

Sam

Oct 23, 2024

·

Stayed 8 nights

Excellent Hotel, fabulously clean, brilliant facilities and amazingly friendly staff. Rooms - very clean, Beds comfy but Air Con was very loud Food is as to be expected at an all inclusive, good selection each day but can get repetitive. Lot of options to eat in other restaurants too though, and there is snack bars at lunch etc The Alcohol is shocking, if you intend on drinking lot this is not the hotel for you. Gym - Best i've had access to at a hotel abroad Water Slides (easy access to other hotel) - Brilliant, Kids absolutely loved them too. Pool and Beach - Brilliant Entertainment - As to be expected. Ends at 11pm but is very loud, especially the 'Pool Party' - If you like an early night or have young kids, would suggest asking for a room further away and closer to the beach. I'm not someone to really return to any location more than once, but entire family agreed we'd happily come back here.

10

Israel

Jan 27, 2024

·

Stayed 7 nights

The Resort theme is two large pools in a court yard surrounded by blocks of apartments. Makes a safe lounging and entertainment area. Thrre was plenty entertainment.

10

Luca

Dec 17, 2024

·

Stayed 10 nights

Struttura bellissima. Personale cordiale. Possibilità di cenare in vari ristoranti alla carta con servizio al tavolo. Di qualità molto buona,Piscine riscaldate,Non c’è barriera corallina.

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10

René

Dec 1, 2024

·

Stayed 8 nights

Nous avons passé un excellent séjour dans un endroit magnifique. La chambre était spacieuse, très propre, le personnel très sympathique et la nourriture excellente. Les jardins et les piscines sont superbes et magnifiquement bien entretenus. Première expérience "all inclusive" A refaire absolument dans cet endroit. Nous avons beaucoup apprécié les restaurants "à la carte" compris dans le prix.

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10

A

Oct 29, 2025

·

Stayed 7 nights

clean room, friendly staff, good amenities, pools of different depth, bar in pool, clean beach, shallow sea, access to water park slides and restaurants of neighbouring resort, in-house snorkeling off the resort pier with a lifeguard every day

10

David

Feb 23, 2024

·

Hotel clean with hot and clean swimming pool. Staff is friendly, room size is OK but only the 3rd bed was bad as my 13 years son got a camp bed. Access to all restaurant in 2 complex was nice also. Main bar in lobby was best one (very friendly and very good cocktail, the worst bar was the one to the beach (very unfriendly man...). The family got a good time. Thanks for that to the French animator Ross

10

Klaus

Apr 26, 2024

·

Stayed 11 nights

ein traumhafter Urlaub! Besonders das freundliche Personal verdient eine besondere Erwähnung. Das Willkommensmotto "Willkommen zu Hause" wird hier wirklich gelebt. Sehr gutes abwechslungsreiches Essen, zwei riesige Pools, die in die wunderschöne Oasenlandschaft sehr geschmackvoll mit Brücken und Inseln eingebettet sind. Ebenso direkter Zugang zum Meer incl. Zugang zum Riff zum Schnorcheln über einen hunderte Meter langen gepflegten Holzsteg. Sehr schöne Hotellandschaft mit vielen bunten Blumen, Palmen und Rasen, die ständig von Gärtnern umhegt wird. Das Zimmer war sichtbar nicht mehr ganz neu, aber sehr geschmackvoll im orientalischen Stil eingerichtet (kostenloser Zimmersafe inclusive). Und der Meeresausblick vom großzügigen Balkon war fantastisch. Wasserkocher, Wasserflaschen, Tee und Instantkaffee im Zimmer vorhanden, alles täglich aufgefüllt. Größter Kritikpunkt ist die Minibar: 3 Dosen zu je 250ml Limonade waren alles, was in der Minibar war. Und auch das wird nur 1x wöchentlich nachgefüllt (was wir extra erbitten mussten). Die abendlichen Tanzshows waren unterhaltsam und ok, wenn auch nicht spektakulär. Sonnenliegen sind kostenlos, aber aufgrund der Reservierungswut anderer Urlauber manchmal etwas knapp (obwohl das Hotel nicht voll war). Allerdings hier ein großes Lob an die Bediensteten rund um Pools und Strand: es wurden umgehend Sonnenliegen organisiert, wenn man keine gefunden hatte. Fazit: (fast) alles war perfekt. Wir werden auf jeden Fall wiederkommen!

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10

Ilaria

May 5, 2024

·

Stayed 7 nights

This was our second stay at Sunrise Mamlouk Palace Hotel. The staff goes above and beyond to make you enjoy your holiday to the fullest, especially the reception and holiday concierge staff. The rooms are spacious,clean and some of them renovated recently. The best thing in my opinion is that the facilities are shared with the sister hotel Sunrise Garden Beach resort, so you can use the pools and restaurants of both hotels, as well as the very well equipped gym. The beach is at walking distance, it is clean and has a boardwalk to take you to the snorkeling area. The resort has an app that you can use to book dinner, check the daily program and order room service or report a room fault. We loved the food, the buffet has a wide choice of warm and cold options, and the a la Carte restaurants are also very good quality.

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AI-generated summary based on recent guest reviews

Cleanliness

Many report very clean rooms and well kept grounds, but some note inconsistent housekeeping and older bathrooms with mold or cosmetic issues. Overall standards are good yet not uniform.

Related guest reviews

10

Klaus

Apr 13, 2025

·

Stayed 14 nights

Alles bestens: Sauberkeit, Freundlichkeit ALLER Mitarbeiter, Qualität des Essens. Hausriff und viele Wasserrutschen. Unser dritter Urlaub hier, der vierte ist bereits gebucht.

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10

Rena

Jun 8, 2025

·

Stayed 15 nights

Der Service und alle Angestellten waren herzlich und hilfsbereit. Es war ein rundum gelungener Urlaub. Es gibt Renovierungsbedarf (Schönheitsreparaturen) insbesondere in den Bädern der Zimmer, das hat uns allerdings nicht gestört, da alles vollkommen in Ordnung und problemlos nutzbar war. Das Preis-Leistungsverhältnis ist spitze und wir haben jeden Abend in verschiedenen Themenrestaurants verbracht. Sehr abwechslungsreiches Essen und ein tolles Animationsprogramm! Die Pools sind riesig und machen viel Freude.

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6

EVE

Jun 13, 2024

·

Stayed 5 nights

Nice hotel but needs big refurbishment, the room was in need of several repairs. When we checked in the reception staff were rude and didnt even smile. Restaurant staff were great, always smiley and helpful. It Was difficult to get served at the swim up pool bar as they were always too busy chatting to each other and ignored you. We also noticed that the well used plastic cups were just rinsed and used again!!! Other people we spoke to also felt this way so used the other pool bar who were always happy and served you straight away.

10

Prakash

Oct 30, 2025

·

Stayed 7 nights

What an excellent hotel.Clean room, great staff and amenities. Food was great too!

10

Mathias

Apr 23, 2024

·

Stayed 1 night

Große und schöne Anlage, sehr freundliche Mitarbeiter, sauber, all-inclusive Essen ist in Ordnung

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4

Jun

Aug 19, 2024

·

Stayed 4 nights

They don't clean well. I ate the food at the Spanish restaurant in the hotel. I got food poisoning and diarrhea.

10

René

Dec 1, 2024

·

Stayed 8 nights

Nous avons passé un excellent séjour dans un endroit magnifique. La chambre était spacieuse, très propre, le personnel très sympathique et la nourriture excellente. Les jardins et les piscines sont superbes et magnifiquement bien entretenus. Première expérience "all inclusive" A refaire absolument dans cet endroit. Nous avons beaucoup apprécié les restaurants "à la carte" compris dans le prix.

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10

Monika Ingrid

Oct 10, 2025

·

Stayed 16 nights

Alles super, freundliches Personal, top Auswahl am Essen. Sehr sauber.

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8

sergio

Dec 8, 2023

·

Stayed 7 nights

Ottimo resort,struttura pulita e ben tenuta,un po’ meno per il servizio pulizia in camera.Un elogio a tutto il personale in particolare alla reception che è sempre intervenuta con celerità e professionalità.Grazie

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4

Océane Marie-Hélène

Jul 3, 2024

·

Stayed 7 nights

A fuir au prix ou sa coûte nourriture affreusement dégueulasse, les chambres sont mal nettoyer on ne me changé pas mes verres usés on me les rincé pi hop on les remettaient a leur place... mes sols étaient mal fait moi qui perd énormément mes cheveux si c'est mal laver ça se voit de suite la douche j'en parle même pas mes produit ne bougeait pas et il y avait encore pleins de gel douche autour... mon lit jamais fait couette en boule au bout du lit que ce soit mon lit ou celui de ma fille... une horreur vraiment a part l'hôtel qui de gueule est beau le reste est ignoble... et les prix j'en parle même pas alors OK faut négocier mais quand je vois que même pour des rasoirs Bic ils demandaient 10 balles alors qu'en France c'est bien moins cher euuuuuuh voilà quoi... les bouées 25e... Ah et puis leur toboggan... on m'a interdit d'accompagner ma fille de 2 ans dans un toboggan alors qu'ils sont quand même rapide... allez dire non a une petite fille de cet âge qui demande qu'à les faire et qui a finit par avoir peur et ne plus vouloir en faire... ouais non honnêtement plus jamais je préfère encore aller a djerba les gens sont bien plus accueillant et ils parlent français au moins !

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Rooms

Rooms are generally spacious and comfortable, with some recently renovated, though others feel dated or need cosmetic repairs; Wi-Fi coverage is strong and reliable, even on the beach. A few guests mention loud AC or inconsistent restocking.

Related guest reviews

10

Tim

Dec 11, 2023

·

Stayed 7 nights

Superbe hotel. Mieux que sur les photos. La plage et les piscines sont magnifiques. La nourriture est très bonne avec des buffets et des restos accessibles dans le ALL-in ( j'ai testé l'indien et le mexicain). Le wifi est excellent, une des deux piscines est chauffée, la salle de sport est top.

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10

Vitor

Nov 3, 2024

·

Stayed 9 nights

Great option in Hurghada Near the option and city centre It is not a very new hotel but it has been undergoing small improvements. All the areas and room are always clean and tidy. The beach is very nice and we can find a lot of pools inside the complex. The dining options seem to be way better than the average. The alcohol options are not at the same level as in other countries but still good. Although we could find a lot of strange people reserving sunbeds when they wake up (and don't show up for hours) we never had problems finding sunbeds - this politic shoud be reviewed by the hotels by the way.

10

Sam

Oct 23, 2024

·

Stayed 8 nights

Excellent Hotel, fabulously clean, brilliant facilities and amazingly friendly staff. Rooms - very clean, Beds comfy but Air Con was very loud Food is as to be expected at an all inclusive, good selection each day but can get repetitive. Lot of options to eat in other restaurants too though, and there is snack bars at lunch etc The Alcohol is shocking, if you intend on drinking lot this is not the hotel for you. Gym - Best i've had access to at a hotel abroad Water Slides (easy access to other hotel) - Brilliant, Kids absolutely loved them too. Pool and Beach - Brilliant Entertainment - As to be expected. Ends at 11pm but is very loud, especially the 'Pool Party' - If you like an early night or have young kids, would suggest asking for a room further away and closer to the beach. I'm not someone to really return to any location more than once, but entire family agreed we'd happily come back here.

10

Rena

Jun 8, 2025

·

Stayed 15 nights

Der Service und alle Angestellten waren herzlich und hilfsbereit. Es war ein rundum gelungener Urlaub. Es gibt Renovierungsbedarf (Schönheitsreparaturen) insbesondere in den Bädern der Zimmer, das hat uns allerdings nicht gestört, da alles vollkommen in Ordnung und problemlos nutzbar war. Das Preis-Leistungsverhältnis ist spitze und wir haben jeden Abend in verschiedenen Themenrestaurants verbracht. Sehr abwechslungsreiches Essen und ein tolles Animationsprogramm! Die Pools sind riesig und machen viel Freude.

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6

EVE

Jun 13, 2024

·

Stayed 5 nights

Nice hotel but needs big refurbishment, the room was in need of several repairs. When we checked in the reception staff were rude and didnt even smile. Restaurant staff were great, always smiley and helpful. It Was difficult to get served at the swim up pool bar as they were always too busy chatting to each other and ignored you. We also noticed that the well used plastic cups were just rinsed and used again!!! Other people we spoke to also felt this way so used the other pool bar who were always happy and served you straight away.

10

Alexander

Jan 28, 2024

·

Stayed 18 nights

I was there for Xmas and New year, long stay. The rooms are very spacious and housekeeping is 10 out of 10 👍. The food...simply superb. Very balanced offering. From traditional Arab food, to all very well known European dishes. It is simply impossible not to find something for every taste and diet. Services provided from all the staff at the hotel are excellent. The only thing that needs to be looked (in my opinion) is the fact that everyone is constantly on the mobiles. They carry a plate in one hand and mobile phone in the other. Come on guys, leave the phone in your pocket when you serve your customers. Gym: Very clean and very well equipped WIFI: This deserves special mentioning... EXCELLENT. The cover in the hotel and the surrounding grounds is superb. Even on the beach you have WIFI cover. No need for expensive phone calls. WhatsApp, Viber, Messenger all of them working as they should. All in all, fantastic place for a holiday.

10

René

Dec 1, 2024

·

Stayed 8 nights

Nous avons passé un excellent séjour dans un endroit magnifique. La chambre était spacieuse, très propre, le personnel très sympathique et la nourriture excellente. Les jardins et les piscines sont superbes et magnifiquement bien entretenus. Première expérience "all inclusive" A refaire absolument dans cet endroit. Nous avons beaucoup apprécié les restaurants "à la carte" compris dans le prix.

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10

David

Feb 23, 2024

·

Hotel clean with hot and clean swimming pool. Staff is friendly, room size is OK but only the 3rd bed was bad as my 13 years son got a camp bed. Access to all restaurant in 2 complex was nice also. Main bar in lobby was best one (very friendly and very good cocktail, the worst bar was the one to the beach (very unfriendly man...). The family got a good time. Thanks for that to the French animator Ross

10

Scott

Feb 24, 2023

·

Stayed 7 nights

Had an amazing stay here lots to do as have use of both hotels staff are so nice and friendly my only comment would be the rooms need to be restocked with , water toilet roll , & soft drinks was only done twice in our week stay so had to get from any bar and cleaners trolly

10

Ilaria

May 5, 2024

·

Stayed 7 nights

This was our second stay at Sunrise Mamlouk Palace Hotel. The staff goes above and beyond to make you enjoy your holiday to the fullest, especially the reception and holiday concierge staff. The rooms are spacious,clean and some of them renovated recently. The best thing in my opinion is that the facilities are shared with the sister hotel Sunrise Garden Beach resort, so you can use the pools and restaurants of both hotels, as well as the very well equipped gym. The beach is at walking distance, it is clean and has a boardwalk to take you to the snorkeling area. The resort has an app that you can use to book dinner, check the daily program and order room service or report a room fault. We loved the food, the buffet has a wide choice of warm and cold options, and the a la Carte restaurants are also very good quality.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and proactive, with quick help from reception and housekeeping when issues arise. Occasional negatives include an unfriendly check in or slow attention at a pool bar.

Related guest reviews

10

rainer

Nov 30, 2024

·

Stayed 7 nights

Freundliches und zuvorkommendes Personal

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10

Clarice

Apr 27, 2025

·

Stayed 2 nights

Rooms were nice , and clean! We had an issue with a clogged sink called the front desk and they addressed it immediately! We didn't get to try any of the 8 restaurants on property but food options at the buffet were always delish! Staff was excellent, welcoming and attentive! Zizo showed us to our room and made sure that we were comfortable. We only stayed 2 nights so we didn't get to enjoy all of the amenities the property has to offer but would definitely stay again!!

10

Ludmilla

Oct 25, 2023

·

Stayed 11 nights

Der Service ist zuvorkommend und nicht aufdringlich.

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10

Robert

Nov 9, 2025

·

Stayed 7 nights

Toller Service, großartiges Essen

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10

Luca

Jan 20, 2026

·

Stayed 8 nights

Ottima struttura, personale cordiale. Possibilità di scegliere tra numerosi ristoranti alla carta.

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6

EVE

Jun 13, 2024

·

Stayed 5 nights

Nice hotel but needs big refurbishment, the room was in need of several repairs. When we checked in the reception staff were rude and didnt even smile. Restaurant staff were great, always smiley and helpful. It Was difficult to get served at the swim up pool bar as they were always too busy chatting to each other and ignored you. We also noticed that the well used plastic cups were just rinsed and used again!!! Other people we spoke to also felt this way so used the other pool bar who were always happy and served you straight away.

10

Prakash

Oct 30, 2025

·

Stayed 7 nights

What an excellent hotel.Clean room, great staff and amenities. Food was great too!

10

Saadat

Apr 14, 2024

·

Stayed 7 nights

We had a wonderful stay at the Palace resort. Amazing service. Everyone there was cheerful and polite. Stand out were Mahmoud at the pool who was always helpful with finding us sunbeds, Emad at reception helped with booking one of the 4 a la carte restaurants when it was already fully booked. The hotel organised our trek to Cairo and Giza to see the Pyramids with a much better price than on line. Thomas was our driver and guide and was brilliant all day. The trip is not for the faint hearted (7 hrs there and 5 hrs drive back), but a great adventure. They have a heated outside pool as we had a couple of windy days which even though the temperature was in high 20s made swimming more enjoyable. All in all it was a memorable holiday.

10

Olivier

Feb 27, 2026

·

Stayed 6 nights

Cet hôtel est remarquable. Il est magnifique, propre , au bord de la mer rouge avec plage Le personnel est poli, toujours à rendre service , je donne une note exemplaire pour eux . Bonne animation, bon spectacles , des massages de bonne qualité dans le spa. Je recommande vivement cet hôtel qui mérite ces 5 étoiles.

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10

Ilaria

May 5, 2024

·

Stayed 7 nights

This was our second stay at Sunrise Mamlouk Palace Hotel. The staff goes above and beyond to make you enjoy your holiday to the fullest, especially the reception and holiday concierge staff. The rooms are spacious,clean and some of them renovated recently. The best thing in my opinion is that the facilities are shared with the sister hotel Sunrise Garden Beach resort, so you can use the pools and restaurants of both hotels, as well as the very well equipped gym. The beach is at walking distance, it is clean and has a boardwalk to take you to the snorkeling area. The resort has an app that you can use to book dinner, check the daily program and order room service or report a room fault. We loved the food, the buffet has a wide choice of warm and cold options, and the a la Carte restaurants are also very good quality.

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AI-generated summary based on recent guest reviews

Location

Beachfront location with direct Red Sea access and a long boardwalk or pier to a snorkeling area; the large complex is connected to a sister resort whose facilities can be used. Some guests note a lot of walking around the grounds.

Related guest reviews

10

Andrea

Jan 12, 2024

·

Stayed 7 nights

La struttura è molto carina ed è bello che ci siano tre villaggi collegati con possibilità di girarli tutti. Personale veramente molto gentile. Ottimi i servizi della struttura; tennis, padel, windsurf, piscina riscaldata, campo da calcio, bocce, volleyball... Bello il fatto che ci siano circa 8 ristoranti a tema che si possono prenotare via web - anche se non sempre si trova posto- giusto per cambiare il contesto della cena e non andare sempre nel ristorante a buffet principale della struttura. Cosa molto positiva, nessun problema intestinale pur bevendo cocktail o bevande con ghiaccio. Consigliato!

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10

Ilaria

Dec 18, 2023

·

Stayed 8 nights

We were absolutely satisfied with our stay. We loved the different included dining options (buffets and a la carte restaurants) with our all-inclusive package. Service was excellent, they went above and beyond to make sure our stay was pleasant, even gave us late check out and use of all the facilities/restaurants after check out while waiting for our taxi. One heated pool, towel service, amazing beach with a board walk and great snorkeling spot. Activities and shows organized during the day and evening. We loved the parade! Gym was well equipped with cardio and weights/resistance machines , had even a squat rack, smith machine and stair master. Towels available and locker room had showers. Lots of activities and excursions available to purchase such as horse riding, desert quad ride, snorkeling and visiting Orange beach, where the sea water is comparable to that of Bahamas. Highly recommended.

10

GUIDO FRANCO

Jan 2, 2024

·

Stayed 7 nights

High level location, food and services. You can choose beteween pool, sea or excursion.

10

Vitor

Nov 3, 2024

·

Stayed 9 nights

Great option in Hurghada Near the option and city centre It is not a very new hotel but it has been undergoing small improvements. All the areas and room are always clean and tidy. The beach is very nice and we can find a lot of pools inside the complex. The dining options seem to be way better than the average. The alcohol options are not at the same level as in other countries but still good. Although we could find a lot of strange people reserving sunbeds when they wake up (and don't show up for hours) we never had problems finding sunbeds - this politic shoud be reviewed by the hotels by the way.

10

Luca

Dec 17, 2024

·

Stayed 10 nights

Struttura bellissima. Personale cordiale. Possibilità di cenare in vari ristoranti alla carta con servizio al tavolo. Di qualità molto buona,Piscine riscaldate,Non c’è barriera corallina.

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10

Janika

Nov 27, 2024

·

Stayed 11 nights

Wir hatten einen fantastischen Aufenthalt. Allerdings wurden wir im Nachbarhotel (Crystal Blue Hotel) untergebracht, da das Hotel größtenteils ausgebucht war. Wir hatten aber auch die Option im Mamlouk zu bleiben. Da die Hotels eh zusammengehören, konnten wir beide Anlagen nutzen. Schöne Hotelanlage und ein gnaz toller Service! Ich bin eigentlich nicht der Typ, der mehrfach ins gleiche Hotel reist, aber hier würde ich es mir noch einmal überlegen.

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10

A

Oct 29, 2025

·

Stayed 7 nights

clean room, friendly staff, good amenities, pools of different depth, bar in pool, clean beach, shallow sea, access to water park slides and restaurants of neighbouring resort, in-house snorkeling off the resort pier with a lifeguard every day

10

Olivier

Feb 27, 2026

·

Stayed 6 nights

Cet hôtel est remarquable. Il est magnifique, propre , au bord de la mer rouge avec plage Le personnel est poli, toujours à rendre service , je donne une note exemplaire pour eux . Bonne animation, bon spectacles , des massages de bonne qualité dans le spa. Je recommande vivement cet hôtel qui mérite ces 5 étoiles.

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10

Klaus

Apr 26, 2024

·

Stayed 11 nights

ein traumhafter Urlaub! Besonders das freundliche Personal verdient eine besondere Erwähnung. Das Willkommensmotto "Willkommen zu Hause" wird hier wirklich gelebt. Sehr gutes abwechslungsreiches Essen, zwei riesige Pools, die in die wunderschöne Oasenlandschaft sehr geschmackvoll mit Brücken und Inseln eingebettet sind. Ebenso direkter Zugang zum Meer incl. Zugang zum Riff zum Schnorcheln über einen hunderte Meter langen gepflegten Holzsteg. Sehr schöne Hotellandschaft mit vielen bunten Blumen, Palmen und Rasen, die ständig von Gärtnern umhegt wird. Das Zimmer war sichtbar nicht mehr ganz neu, aber sehr geschmackvoll im orientalischen Stil eingerichtet (kostenloser Zimmersafe inclusive). Und der Meeresausblick vom großzügigen Balkon war fantastisch. Wasserkocher, Wasserflaschen, Tee und Instantkaffee im Zimmer vorhanden, alles täglich aufgefüllt. Größter Kritikpunkt ist die Minibar: 3 Dosen zu je 250ml Limonade waren alles, was in der Minibar war. Und auch das wird nur 1x wöchentlich nachgefüllt (was wir extra erbitten mussten). Die abendlichen Tanzshows waren unterhaltsam und ok, wenn auch nicht spektakulär. Sonnenliegen sind kostenlos, aber aufgrund der Reservierungswut anderer Urlauber manchmal etwas knapp (obwohl das Hotel nicht voll war). Allerdings hier ein großes Lob an die Bediensteten rund um Pools und Strand: es wurden umgehend Sonnenliegen organisiert, wenn man keine gefunden hatte. Fazit: (fast) alles war perfekt. Wir werden auf jeden Fall wiederkommen!

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10

Ilaria

May 5, 2024

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Stayed 7 nights

This was our second stay at Sunrise Mamlouk Palace Hotel. The staff goes above and beyond to make you enjoy your holiday to the fullest, especially the reception and holiday concierge staff. The rooms are spacious,clean and some of them renovated recently. The best thing in my opinion is that the facilities are shared with the sister hotel Sunrise Garden Beach resort, so you can use the pools and restaurants of both hotels, as well as the very well equipped gym. The beach is at walking distance, it is clean and has a boardwalk to take you to the snorkeling area. The resort has an app that you can use to book dinner, check the daily program and order room service or report a room fault. We loved the food, the buffet has a wide choice of warm and cold options, and the a la Carte restaurants are also very good quality.

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Dining

Buffets and several included à la carte restaurants provide plenty of choice, and many guests enjoy the food. Others find it repetitive or below expectations, and several criticize the quality of included alcohol.

Related guest reviews

10

Klaus

Apr 13, 2025

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Stayed 14 nights

Alles bestens: Sauberkeit, Freundlichkeit ALLER Mitarbeiter, Qualität des Essens. Hausriff und viele Wasserrutschen. Unser dritter Urlaub hier, der vierte ist bereits gebucht.

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10

Gini

Jun 26, 2022

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Stayed 1 night

the jewel in their crown is really the staff - their willingness, friendliness and professionalism along with excellent English right from the room cleaners upwards. have had better food at other hotels but not bad. always a disappointment that hotels serve bolanachi alcohol, the cheapest nastiest substance - at 40le a liter, its bad to think how much the all inclusive option is then you get served this poison which is guaranteed to mess your guts u all week! beautiful decor and architecture make this hotel pretty special. not many Egyptians which is a shame as we are in egypt! lots of families with children - if your not into that you might be slightly miffed. hotel could be better wit the single use plastic situation. but overall probably the best hotel ive stayed in in hurghada or at least top 3.

10

Clarice

Apr 27, 2025

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Stayed 2 nights

Rooms were nice , and clean! We had an issue with a clogged sink called the front desk and they addressed it immediately! We didn't get to try any of the 8 restaurants on property but food options at the buffet were always delish! Staff was excellent, welcoming and attentive! Zizo showed us to our room and made sure that we were comfortable. We only stayed 2 nights so we didn't get to enjoy all of the amenities the property has to offer but would definitely stay again!!

10

Sam

Oct 23, 2024

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Stayed 8 nights

Excellent Hotel, fabulously clean, brilliant facilities and amazingly friendly staff. Rooms - very clean, Beds comfy but Air Con was very loud Food is as to be expected at an all inclusive, good selection each day but can get repetitive. Lot of options to eat in other restaurants too though, and there is snack bars at lunch etc The Alcohol is shocking, if you intend on drinking lot this is not the hotel for you. Gym - Best i've had access to at a hotel abroad Water Slides (easy access to other hotel) - Brilliant, Kids absolutely loved them too. Pool and Beach - Brilliant Entertainment - As to be expected. Ends at 11pm but is very loud, especially the 'Pool Party' - If you like an early night or have young kids, would suggest asking for a room further away and closer to the beach. I'm not someone to really return to any location more than once, but entire family agreed we'd happily come back here.

10

Robert

Nov 9, 2025

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Stayed 7 nights

Toller Service, großartiges Essen

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8

Stefan

Mar 22, 2024

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Stayed 10 nights

Tolle Anlage, überragend freundliches Personal, gute Sportangebote. Es gibt ein Aber: Das Essen (in allen Restaurants) wird dem Anspruch der Anlage nicht gerecht. Ob im zentralen Restaurant oder in den a la Carte-Restaurants - nirgendwo gab es wirklich ansprechende Gerichte. Bei Mexikaner schmeckt kein Gericht mexikanisch, bei Chinesen waren Vor- und Hauptspeise nah an übel. Im Schntt würde ich der Verpflegung die Schulnote 5 geben.

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10

Luca

Jan 20, 2026

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Stayed 8 nights

Ottima struttura, personale cordiale. Possibilità di scegliere tra numerosi ristoranti alla carta.

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10

Prakash

Oct 30, 2025

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Stayed 7 nights

What an excellent hotel.Clean room, great staff and amenities. Food was great too!

10

Mariam

Apr 29, 2025

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Stayed 5 nights

The building is well maintained, staff are polite and nice, the facility is huge so expect a lot of walking, there's 2 drawbacks the food variety is poor except special nights, also the pools are bit boring no musics with little animation, so if you want a quite place to relax this will be your destination.

10

René

Dec 1, 2024

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Stayed 8 nights

Nous avons passé un excellent séjour dans un endroit magnifique. La chambre était spacieuse, très propre, le personnel très sympathique et la nourriture excellente. Les jardins et les piscines sont superbes et magnifiquement bien entretenus. Première expérience "all inclusive" A refaire absolument dans cet endroit. Nous avons beaucoup apprécié les restaurants "à la carte" compris dans le prix.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $188	2 $377	3 $377	4 $377	5	6 $235	7 $235
8 $235	9 $377	10 $377	11 $238	12 $377	13 $227	14 $187
15 $184	16 $184	17 $184	18 $184	19 $137	20 $184	21 $182
22 $184	23 $184	24 $152	25 $192	26 $192	27 $199	28 $192
29 $192	30 $171

Sunrise Mamlouk Palace Resort

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Standard Room, Pool View

Family Room Bunk Bed

Family Suite Garden View

Executive Suite, Sea View

Standard Room Sea View

Family Suite Pool View

Standard Room, Garden View

Deluxe Jacuzzi Room

Pool Suite

Deluxe Swim Up Room

Jacuzzi Suite

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $168
25 $251	26 $278	27 $283	28 $255	29 $258	30 $230	31 $182