Steigenberger Aqua Magic, All inclusive

Everything was good l, staff very friendly

Brilliant experience

The facilities (pool, grounds, rooms, etc) are good, but the overall quality of the experience is far from a 5 star hotel. Food quality is low, people smoke everywhere (limited regulation, even in restaurants), impossible to book a table at the restaurants (which turned out to be ok, as the food was bad), not enough sun beds (poorly enforced rules on "reserving"), missing towels and refills in the rooms. It's a good 3-4 star hotel, but far from a 5 star experience.

Wonderfull resort with lots of space. Staff is really helpfull and the location is great. Pools: I didn't try all the pools. 2 of the 3 I tested are atleast heated. I don't know about the pool with slides and the kids pools. The adults only rooftop pool was a bit disappointing because it's only 40cm Deep. So not for swimming. The view and bar there are nice though. Beach: Access to beach is easy enough. Cross the street to the sister hotel and walk The beautifull garden road or take a free golf car ride that goes every few mins. The bar / restaurant is nice and there are no vendors except the spa people. Much more peacefull than pools at resort. Location: The surrounding streets has many small shops and 2 bigger bazar stores. Lots of knock off items and clothing and The basic tourist goods. There are atms outside the pool entrance. Many farmacys around too. Uber to Marina takes about 20 mins. Food and drinks: hotel has many restaurants and The food is plenty. There are ice cream machines, free waterbottles and soda machines everywhere and few bars. All inclusive has maybe 15-20 cocktails included. Sometimes bar is a bit far from your sunbed but there are staff to bring drinks too.

Amazing staff amd great facilities