Secret Cliff Resort & Restaurant - SHA Plus
US$23
/ night
Avg. for September
Prices for Secret Cliff Resort & Restaurant - SHA Plus
Select dates to see prices and availability
US$23
/ night
Avg. for September
Monthly average prices
Nightly prices at Secret Cliff Resort & Restaurant - SHA Plus average US$19 in the cheapest month (October) and US$177 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$103 |
| February | US$177 |
| March | US$67 |
| April | US$44 |
| May | US$30 |
| June | US$25 |
| July | US$27 |
| August | US$22 |
| September | US$23 |
| October | US$19 |
| November | US$56 |
| December | US$117 |
J
F
M
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M
J
J
A
Sept · US$23
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Most expensive: February (~US$177)
Cheapest: October (~US$19)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a steam room, and a fitness center. Additional features at th...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Dining
Grab a bite at Secret Cliff Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 167 individually decorated guestrooms, featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Location
Located in Karon, Secret Cliff Resort Phuket is a 1-minute drive from Karon Beach and 9 minutes from Patong Beach. This spa hotel is 8.2 mi (13.1 km) from Kamala Beach and 10.4 mi (16.7 km) from Rawai Beach.
What's nearby
Karon Beach(0.5 Miles)
Karon Beach Roundabout(1.3 Miles)
Nanai Road(1.9 Miles)
Malin Plaza Market(2 Miles)
Freedom Beach(2.2 Miles)
Patong Beach(2.5 Miles)
Dino Park Mini Golf(2.7 Miles)
Jungceylon Shopping Center(2.8 Miles)
Bangla Boxing Stadium(2.8 Miles)
Bangla Road(2.8 Miles)
Central Patong(2.9 Miles)
Banzaan Fresh Market(2.9 Miles)
Kata & Karon Walking Street(3 Miles)
Tri Trang Beach(3.1 Miles)
Kata Beach(3.1 Miles)
The nearest major airport is Phuket Intl. Airport (HKT)(24.6 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Location
707 Patak Rd., Karon Cliff, Phuket, Karon, Thailand
Karon Beach (0.5 Miles)
Karon Beach Roundabout (1.3 Miles)
Nanai Road (1.9 Miles)
Malin Plaza Market (2 Miles)
Freedom Beach (2.2 Miles)
Patong Beach (2.5 Miles)
Room options
6
Premier Deluxe Ocean View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
6
Deluxe Villa Ocean View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
376 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
4
Grand Deluxe Villa Ocean View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Secret Cliff Resort & Restaurant - SHA Plus
7
Good
Based on 7,493 verified reviews
Who stays here?
Business
3%
Couple
54%
Family
17%
Group
18%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Secret Cliff Resort & Restaurant - SHA Plus stands out for panoramic sea views and a quiet, natural setting, while many travelers say its steep hillside and busy highway location make walking to beaches or towns impractical.
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What guests think
Across recent reviews, Secret Cliff Resort & Restaurant - SHA Plus stands out for panoramic sea views and a quiet, natural setting, while many travelers say its steep hillside and busy highway location make walking to beaches or towns impractical.
Facilities feedback is mixed, with repeated notes about pool maintenance and construction, an underwhelming gym, and limited or slow shuttles, though sunsets from the pools and restaurant views impress. Cleanliness ranges from stained linens, odors, and insects to occasional praise, while dining is inconsistent—lovely views but variable quality, limited choices at times, and prices that some find high. Service ranges from warm and helpful to unresponsive, with communication issues and delays mentioned. Expect scenic seclusion with trade offs in convenience and upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are mixed: several reviews cite pool maintenance and construction, an unimpressive gym, and limited or slow shuttles, with one noting no spa hot tub, while others praise sunset views from the pools and restaurant.
Related guest reviews
6
VALERIE
5 Jan 2025
·
Stayed 4 nights
Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.
Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.
6
Sus
19 Feb 2023
·
Stayed 14 nights
Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .
Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .
6
Olena
8 Mar 2023
·
Stayed 7 nights
Property overrall is looking run down. Some repairs and cleanup to be done. Information about beach access was confusing in resort distribution page. There is absolutely no walking access to the beach.
Property overrall is looking run down. Some repairs and cleanup to be done. Information about beach access was confusing in resort distribution page. There is absolutely no walking access to the beach.
6
Kanyarat
18 Dec 2022
·
Stayed 1 night
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
6
Rouzbeh
5 Feb 2024
·
Stayed 3 nights
I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
10
Joseph
16 Dec 2023
·
Stayed 2 nights
Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
10
Matthew
11 Apr 2025
·
Stayed 4 nights
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
2
Daniel David
22 Feb 2025
·
Stayed 22 nights
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
2
Elisha
1 Jan 2024
·
Stayed 6 nights
The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
6
Thomas Keith
25 May 2024
·
Stayed 6 nights
Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...
Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with repeated reports of stained linens, unpleasant odors, insects, and poorly maintained pool areas, alongside occasional positive remarks.
Related guest reviews
4
Pär
18 Nov 2022
·
Stayed 7 nights
Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.
Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.
6
Sus
19 Feb 2023
·
Stayed 14 nights
Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .
Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .
6
Aafia
30 Apr 2024
·
Stayed 3 nights
The first room was very dirty. The beds were stained and there were marks on the toilet seat. There were insects at the sink, and the lights in the bathroom were very dim. The trash cans smelled of smoke and were black. Then we received an upgrade. This room was in better condition, but it still had an unpleasant smell. The beds were stained again. The electrical outlets were very loose, making it impossible to fully charge devices.
The first room was very dirty. The beds were stained and there were marks on the toilet seat. There were insects at the sink, and the lights in the bathroom were very dim. The trash cans smelled of smoke and were black. Then we received an upgrade. This room was in better condition, but it still had an unpleasant smell. The beds were stained again. The electrical outlets were very loose, making it impossible to fully charge devices.
6
Mario
8 Dec 2022
·
Stayed 19,333 nights
It has a view that is breathtaking, the resort as well is very beautiful. The reception staff is very polite, but apart of this they need to change a lot of things to be the best. The cleanliness of the room and the pool is very poor, maybe is better to hire more people cause there was only one housekeeper going up and down through all the resort. The breakfast service as well needs to be changed, no European choices at all. Most of the things were noodles and in a morning we also found bolognese pasta that was there. If maybe they focus more on those things can succeed.
It has a view that is breathtaking, the resort as well is very beautiful. The reception staff is very polite, but apart of this they need to change a lot of things to be the best. The cleanliness of the room and the pool is very poor, maybe is better to hire more people cause there was only one housekeeper going up and down through all the resort. The breakfast service as well needs to be changed, no European choices at all. Most of the things were noodles and in a morning we also found bolognese pasta that was there. If maybe they focus more on those things can succeed.
6
Kanyarat
18 Dec 2022
·
Stayed 1 night
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
4
elvira
21 Apr 2024
·
Stayed 3 nights
Posizione pessima, lontana da qualsiasi cosa. Ogni volta ache attraversavi la strada rischiavi la vita. Pulizia pessima, asciugamani macchiate di sangue e lenzuola sporche. Quando siamo arrivati abbiamo trovato il posacenere pieno di cicche e non lo hanno mail pulito. Non lo consiglio
Posizione pessima, lontana da qualsiasi cosa. Ogni volta ache attraversavi la strada rischiavi la vita. Pulizia pessima, asciugamani macchiate di sangue e lenzuola sporche. Quando siamo arrivati abbiamo trovato il posacenere pieno di cicche e non lo hanno mail pulito. Non lo consiglio
2
Charmaine
3 Jan 2025
·
I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
4
Denise
4 Feb 2024
·
Stayed 2 nights
Hotellet ligger ikke der hvor det er angivet på Hotels.com, men oppe på et bjerg. Man skal derfor forvente at skulle bruge penge på taxa hver gang man skal ind til byen eller på stranden. Værelset var beskidt, aircondition dryppede ned i sengen og der lugtede af kloak på badeværelset. Der var kun en af de ansatte der kunne lidt engelsk, så generelt meget svært at kommunikere med dem. Alt i alt en meget skuffende oplevelse.
Hotellet ligger ikke der hvor det er angivet på Hotels.com, men oppe på et bjerg. Man skal derfor forvente at skulle bruge penge på taxa hver gang man skal ind til byen eller på stranden. Værelset var beskidt, aircondition dryppede ned i sengen og der lugtede af kloak på badeværelset. Der var kun en af de ansatte der kunne lidt engelsk, så generelt meget svært at kommunikere med dem. Alt i alt en meget skuffende oplevelse.
2
Elisha
1 Jan 2024
·
Stayed 6 nights
The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
10
Kylie
26 Mar 2025
·
Stayed 5 nights
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
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AI-generated summary based on recent guest reviews
Rooms
Rooms offer standout sea views, privacy, and a generally quiet setting, but several guests found decor and furnishings dated or run down compared with photos.
Related guest reviews
6
VALERIE
5 Jan 2025
·
Stayed 4 nights
Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.
Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.
4
Pär
18 Nov 2022
·
Stayed 7 nights
Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.
Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.
8
sun
12 Apr 2023
·
Stayed 4 nights
It was a bit outdated for sure. But ocean view was great and was quite close to the nice beaches. Staffs were very kind. Good value for money.
It was a bit outdated for sure. But ocean view was great and was quite close to the nice beaches. Staffs were very kind. Good value for money.
10
Christos
8 Mar 2024
·
Stayed 1 night
Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
8
Rob
5 May 2023
·
Stayed 4 nights
三ツ星相当のクオリティーですが、景色は素晴らしいと思う。
三ツ星相当のクオリティーですが、景色は素晴らしいと思う。
6
Kanyarat
18 Dec 2022
·
Stayed 1 night
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
10
Michael
28 Mar 2024
·
Stayed 4 nights
love the view and privacy!
love the view and privacy!
10
Matthew
11 Apr 2025
·
Stayed 4 nights
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
2
Daniel David
22 Feb 2025
·
Stayed 22 nights
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
10
Kylie
26 Mar 2025
·
Stayed 5 nights
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many praise friendly, polite staff, while others report unhelpful or unresponsive reception, communication difficulties, and delays with transport or requests.
Related guest reviews
10
Adil
9 Feb 2025
·
Stayed 11 nights
Sehr gutes und hilfsbereites Personal
Sehr gutes und hilfsbereites Personal
2
Jeetinder
28 Mar 2023
·
Stayed 6 nights
Really stunning property, a bit in the middle of nowhere. Service was absymal. Complaints were laughed at and some of the staff v rude, ie waking you up in.tge morning with loud talking and bangining when cleanimg rooms of those who hsve checked out. Complain and you just get told "ok, ok". Had to wait best part of an hour plus 4 calls to reception just for toilet roll!
Really stunning property, a bit in the middle of nowhere. Service was absymal. Complaints were laughed at and some of the staff v rude, ie waking you up in.tge morning with loud talking and bangining when cleanimg rooms of those who hsve checked out. Complain and you just get told "ok, ok". Had to wait best part of an hour plus 4 calls to reception just for toilet roll!
6
VALERIE
5 Jan 2025
·
Stayed 4 nights
Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.
Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.
4
Pär
18 Nov 2022
·
Stayed 7 nights
Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.
Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.
6
Anthony
14 Dec 2024
·
Stayed 1 night
The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on
The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on
10
Yan Yu
9 Jul 2022
·
Stayed 2 nights
Its amazing. I enjoyed a lot during my stay 💕 thanks for the hospitalisation
Its amazing. I enjoyed a lot during my stay 💕 thanks for the hospitalisation
6
Kanyarat
18 Dec 2022
·
Stayed 1 night
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
4
Denise
4 Feb 2024
·
Stayed 2 nights
Hotellet ligger ikke der hvor det er angivet på Hotels.com, men oppe på et bjerg. Man skal derfor forvente at skulle bruge penge på taxa hver gang man skal ind til byen eller på stranden. Værelset var beskidt, aircondition dryppede ned i sengen og der lugtede af kloak på badeværelset. Der var kun en af de ansatte der kunne lidt engelsk, så generelt meget svært at kommunikere med dem. Alt i alt en meget skuffende oplevelse.
Hotellet ligger ikke der hvor det er angivet på Hotels.com, men oppe på et bjerg. Man skal derfor forvente at skulle bruge penge på taxa hver gang man skal ind til byen eller på stranden. Værelset var beskidt, aircondition dryppede ned i sengen og der lugtede af kloak på badeværelset. Der var kun en af de ansatte der kunne lidt engelsk, så generelt meget svært at kommunikere med dem. Alt i alt en meget skuffende oplevelse.
10
Matthew
11 Apr 2025
·
Stayed 4 nights
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
10
Kylie
26 Mar 2025
·
Stayed 5 nights
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
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AI-generated summary based on recent guest reviews
Location
Scenic cliffside between Karon and Patong, but repeatedly described as not walkable due to the steep hill and busy highway; most guests rely on taxis or scooters, though it is quiet once on site.
Related guest reviews
6
VALERIE
5 Jan 2025
·
Stayed 4 nights
Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.
Hotel situé à 2 kms sur voie très passante et bruyante. Ne pas traverser ! Nécessité d’avoir un moyen de locomotion pour aller à Karon ou Patong Beach. Etre en bonne forme physique pour acceder aux logements (terrain très abrupte). Des placards seraient les bienvenus dans la chambre et la SdB. Tres mauvaise réception TV. Couchage de très bonne qualité. Tres belle piscine avec beaux sunsets. Personnel tres agreable.
6
Sus
19 Feb 2023
·
Stayed 14 nights
Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .
Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .
10
Christos
8 Mar 2024
·
Stayed 1 night
Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
6
Olena
8 Mar 2023
·
Stayed 7 nights
Property overrall is looking run down. Some repairs and cleanup to be done. Information about beach access was confusing in resort distribution page. There is absolutely no walking access to the beach.
Property overrall is looking run down. Some repairs and cleanup to be done. Information about beach access was confusing in resort distribution page. There is absolutely no walking access to the beach.
10
Joseph
16 Dec 2023
·
Stayed 2 nights
Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
6
Archana
22 Apr 2024
·
Stayed 10 nights
It’s far from the beach and other restaurants.
It’s far from the beach and other restaurants.
4
Denise
4 Feb 2024
·
Stayed 2 nights
Hotellet ligger ikke der hvor det er angivet på Hotels.com, men oppe på et bjerg. Man skal derfor forvente at skulle bruge penge på taxa hver gang man skal ind til byen eller på stranden. Værelset var beskidt, aircondition dryppede ned i sengen og der lugtede af kloak på badeværelset. Der var kun en af de ansatte der kunne lidt engelsk, så generelt meget svært at kommunikere med dem. Alt i alt en meget skuffende oplevelse.
Hotellet ligger ikke der hvor det er angivet på Hotels.com, men oppe på et bjerg. Man skal derfor forvente at skulle bruge penge på taxa hver gang man skal ind til byen eller på stranden. Værelset var beskidt, aircondition dryppede ned i sengen og der lugtede af kloak på badeværelset. Der var kun en af de ansatte der kunne lidt engelsk, så generelt meget svært at kommunikere med dem. Alt i alt en meget skuffende oplevelse.
2
Daniel David
22 Feb 2025
·
Stayed 22 nights
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
2
Elisha
1 Jan 2024
·
Stayed 6 nights
The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
10
Kylie
26 Mar 2025
·
Stayed 5 nights
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
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AI-generated summary based on recent guest reviews
Dining
Dining is inconsistent: breakfast is often average or limited, with occasional complaints of stale or cold items and crowding; restaurant views are praised, prices can be high, and some guests still enjoyed the food.
Related guest reviews
4
Pär
18 Nov 2022
·
Stayed 7 nights
Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.
Läget är fantastiskt, mitt emellan Patong och Karon. Hotellet är gammalt och slitet. Renovering behövs om man vill hålla den klass man utgör sig vara i. Personalen i receptionen var näst intill inkompetent, dessutom lättirriterade och fräste till många gäster. Rummet var bra, vi bodde i junior suit. Jaccusin på balkongen var underbar. Enda negativa var fransiga trasig handdukar och tråkig inredning för att vara en suit. Restaurangen var mycket bra, med bra mat, fin utsikt, bra service och humana priser. Hotellets MC uthyrningen var under all kritik, vad gäller tillgång och bokning. Återigen beroende på personal problem. Kommunikationen med hotellet före ankomst var mycket dålig. Mail svarade dem inte alls på, och via facebook långsam och med dåliga, otydliga svar. Dock fungerade bokning av transfer perfekt.
6
Sus
19 Feb 2023
·
Stayed 14 nights
Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .
Ligger smukt på toppen af bakken . Men umuligt at komme nogle steder uden tuk tuk . Der skulle være shuttlebusser til stranden men det var sparet væk efter COVID-19 . Pool området er så forfaldent .Både det øverste men især det nederste , der er absolut ingen rengøring af området , det var fuldt af fugkeklatter på solsengene som iøvrigt var ved at skvatte sammen . Men dejlig udsigt i morgenmads restauranten og sødt personale .
6
Mario
8 Dec 2022
·
Stayed 19,333 nights
It has a view that is breathtaking, the resort as well is very beautiful. The reception staff is very polite, but apart of this they need to change a lot of things to be the best. The cleanliness of the room and the pool is very poor, maybe is better to hire more people cause there was only one housekeeper going up and down through all the resort. The breakfast service as well needs to be changed, no European choices at all. Most of the things were noodles and in a morning we also found bolognese pasta that was there. If maybe they focus more on those things can succeed.
It has a view that is breathtaking, the resort as well is very beautiful. The reception staff is very polite, but apart of this they need to change a lot of things to be the best. The cleanliness of the room and the pool is very poor, maybe is better to hire more people cause there was only one housekeeper going up and down through all the resort. The breakfast service as well needs to be changed, no European choices at all. Most of the things were noodles and in a morning we also found bolognese pasta that was there. If maybe they focus more on those things can succeed.
6
Kanyarat
18 Dec 2022
·
Stayed 1 night
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
It was ok. The photos were nicer than the real facility. Pool was dirty and has cracked on some parts. Hard to walk up and down the hill but they have guess motor cars to drop off and pick up from the room. However, we waited quite long for them to pick us up when we checked out. Food was just ok. Not many options to choose. The view at the restaurant was amazing.
6
Rouzbeh
5 Feb 2024
·
Stayed 3 nights
I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
10
Joseph
16 Dec 2023
·
Stayed 2 nights
Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
2
Charmaine
3 Jan 2025
·
I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
10
Matthew
11 Apr 2025
·
Stayed 4 nights
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
2
Elisha
1 Jan 2024
·
Stayed 6 nights
The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
10
Kylie
26 Mar 2025
·
Stayed 5 nights
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
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AI-generated summary based on recent guest reviews
10
Matthew
11 Apr 2025
·
Stayed 4 nights
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
10
Kylie
26 Mar 2025
·
Stayed 5 nights
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
2
Daniel David
22 Feb 2025
·
Stayed 22 nights
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
6
Justin
18 Feb 2025
·
Stayed 3 nights
No
No
2
Charmaine
3 Jan 2025
·
I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
FAQs about Secret Cliff Resort & Restaurant - SHA Plus
Is parking available at the property?
Yes, parking is available on-site and is free for guests.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately THB 150 to 400 for adults and THB 100 to 300 for children.
Does the property allow pets?
Yes, the property allows pets in specific rooms only, with a maximum fee of THB 400 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 2:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of THB 2 per vehicle (one-way, maximum occupancy 3). Reservations must be made 72 hours prior to arrival.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.
What is the location of the property in relation to key landmarks?
The property is located in Karon, just a 1-minute drive from Karon Beach and 9 minutes from Patong Beach. It is approximately 39.5 km from Phuket International Airport.
Does the property have a swimming pool?
Yes, the property features 2 outdoor swimming pools, including an infinity pool. Pool access is available from 7:00 AM to 7:00 PM.
What are the policies for guests staying with children?
Children 4 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of THB 1200 per night, and advance request is required for confirmation. Cribs may also be available upon request.
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Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 20.53459035873413USD
- 2026-09-20: 18.82358249282837USD
- 2026-09-21: 18.894220572853087USD
- 2026-09-22: 18.796192529678343USD
- 2026-09-23: 21.238319740486144USD
- 2026-09-24: 21.198605388641354USD
- 2026-09-25: 21.196442216491697USD
- 2026-09-26: 21.198605388641354USD
- 2026-09-27: 21.20171221179962USD
- 2026-09-28: 21.414843783569335USD
- 2026-09-29: 21.414843783569335USD
- 2026-09-30: 20.784147735214233USD
- 2026-10-01: 21.211580042648315USD
- 2026-10-02: 21.198605388641354USD
- 2026-10-03: 21.198605388641354USD
- 2026-10-04: 21.198605388641354USD
- 2026-10-05: 21.211580042648315USD
- 2026-10-06: 21.211580042648315USD
- 2026-10-07: 21.211580042648315USD
- 2026-10-08: 21.414843783569335USD
- 2026-10-09: 21.244014488220213USD
- 2026-10-10: 21.233008145713804USD
- 2026-10-11: 21.211580042648315USD
- 2026-10-12: 21.233008145713804USD
- 2026-10-13: 21.226566797065733USD
- 2026-10-14: 21.443013189315796USD
- 2026-10-15: 21.443013189315796USD
- 2026-10-16: 21.443013189315796USD
- 2026-10-17: 21.453246657562254USD
- 2026-10-18: 21.96841442489624USD
- 2026-10-19: 21.443013189315796USD
- 2026-10-20: 21.427818437576292USD
- 2026-10-21: 21.443013189315796USD
- 2026-10-22: 21.427818437576292USD
- 2026-10-23: 21.226566797065733USD
- 2026-10-24: 21.226566797065733USD
- 2026-10-25: 21.453246657562254USD
- 2026-10-26: 21.427098110008238USD
- 2026-10-27: 21.443013189315796USD
- 2026-10-28: 21.443013189315796USD
- 2026-10-29: 21.427818437576292USD
- 2026-10-30: 21.443013189315796USD
- 2026-10-31: 21.427818437576292USD
- 2026-11-01: 50.55373599548339USD
- 2026-11-02: 54.41287889938354USD
- 2026-11-03: 54.41287889938354USD
- 2026-11-04: 54.41287889938354USD
- 2026-11-05: 50.27447660140991USD
- 2026-11-06: 50.27447660140991USD
- 2026-11-07: 50.27447660140991USD
- 2026-11-08: 53.78007660446167USD
- 2026-11-09: 54.41287889938354USD
- 2026-11-10: 54.41287889938354USD
- 2026-11-11: 50.27447660140991USD
- 2026-11-12: 52.47686171989441USD
- 2026-11-13: 50.27447660140991USD
- 2026-11-14: 50.27447660140991USD
- 2026-11-15: 49.95012338790893USD
- 2026-11-16: 54.41287889938354USD
- 2026-11-17: 54.01155354003906USD
- 2026-11-18: 54.41287889938354USD
- 2026-11-19: 52.66137504959106USD
This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately THB 150 to 400 for adults, and THB 100 to 300 for children
- Airport shuttle fee: THB 2 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: THB 1 (one-way), (up to 11 years old)
- Pet fee: THB 400 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: THB 1200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Poolside bar
Picnic area/Tables
Packed lunches
Allergy-free room available
Family room
Beach Sun Loungers
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking Onsite
Services
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Pool outdoor
Live music
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Internet
Free wi-fi