Name: Hilton Garden Inn Naperville/Warrenville
Address: 28351 Dodge Drive, Warrenville, Illinois, United States of America, Warrenville, Illinois, US
Price range: $124–$288 per night
Rating: 8.52

What guests think

At Hilton Garden Inn Naperville/Warrenville, travelers frequently praise the friendly staff, quiet atmosphere, and convenient location near shopping and highways, while noting mixed housekeeping and room upkeep, plus that breakfast usually costs extra rather than being included.

Rooms are often quiet with some spacious layouts, but several reviews mention dated furnishings, maintenance issues, and uneven mattress or pillow comfort, with occasional noise near the pool area. Guests like the lobby, gym, bar, and easy parking, though the pool is small and can be cold or over‑chlorinated, and elevators occasionally draw complaints. Expect a convenient mid‑range stay with friendly service and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the welcoming lobby, convenient pantry, easy parking, a well‑equipped gym, and an on‑site bar. The pool is small and sometimes cold or over‑chlorinated, elevators occasionally have issues, and there is no hot tub.

Related guest reviews

10

Courtney

Mar 27, 2024

·

Stayed 1 night

The hours of the pool were great for the children. Suites are very spacious and overall just very pleased with the hotel

10

Wendy C

Aug 25, 2025

·

Stayed 2 nights

This property is a hidden gem, so close to shopping and the freeway. There are so many amenities, like the breakfast, coffee in the lobby and bar. They also have a convenience area for the things you may have left behind, or when you needed an ice cream cup in the middle of the night. We highly recommend this hotel.

6

David

Jul 27, 2025

·

Stayed 3 nights

Elevator not working all weekend. Rooms are worn. Not up to the usual Garden Inn. Staff were friendly but ineffective at solving problems.

8

renee

Aug 15, 2023

·

Stayed 4 nights

While the hotel was clean and staff very nice, the chlorine in the pool was so high that you couldnt stay swimming too long, and the price you pay youd think they could offer free breakfast.

10

John

May 27, 2025

·

Stayed 2 nights

Our stay was decent. Clean rooms, comfortable lobby. The pool was tiny but adequate for the kids. Location was where we needed to be. No complaints, especially for cleanliness, which is hard for me. Isaac at the front desk was really fantastic.

10

Caroline

Oct 9, 2023

·

Stayed 1 night

Great hotel! Clean, awesome gym, up to date! definitely recommend if need to stay in the Naperville area.

10

Brianna

Oct 22, 2023

·

Stayed 1 night

Parking area is quiet and separated from the main road, well maintained. Lobby and room very clean. Refrigerator makes clicking noises throughout the night though.

6

Kristine

Apr 21, 2025

·

Stayed 2 nights

The pool was so cold and not comfortable to be in.

6

jeong

Sep 3, 2024

·

Stayed 1 night

Cleaning chemical smell from mini mat in both elevaters is so strong. Other than that, it was so great.

10

Barbara

Sep 17, 2025

·

Stayed 1 night

Clean facilities and nice bar and food options. Staff was great - especially the bartender.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas clean, but recurring complaints cite unclean bathrooms, lingering odors, and missed or infrequent servicing. Housekeeping often runs every other day, and some stays were not serviced as expected.

Related guest reviews

2

Janice

Sep 22, 2025

·

Stayed 3 nights

I stopped and talked to staff about cleaning the room. I had the front desk person. Tell me that they do it every other day and I was on the list for that day, but they would call and make sure that my room was attended to, and that was because I needed towels and wash clothes that I even stopped and asked Needless to say my room was never clean from when I got there Friday till I left Monday morning

10

Lisa

Mar 27, 2025

·

Stayed 2 nights

This property was very clean upon arrival and I’ve stayed here before however I don’t think they had enough help because no one ever came to clean my room.

8

Rick

Jun 25, 2024

·

Stayed 1 night

Didnt get the room cleaned. Called front desk two days in a row and was told to come down and get towels and toilet psper. Spoke with manager on the last day. She was very nice and apologized. She gave us a free breakfast. That kinda makes up for getting towrls and toilet paper.

6

KAREN

Jul 24, 2025

·

The shower wasn't cleaned and was awful!!

10

Becky

Dec 16, 2025

·

Stayed 1 night

Clean & quiet, nice staff Good breakfast Coffee & tea all times of day

10

Bonnie

Apr 27, 2025

·

Stayed 1 night

Very nice location! Room very clean! Loved the walk in shower! Staff was very friendly and even though there was a hockey tournament going on in the area, things were very quiet at the hotel. And our room was right across from the pool and we were never disturbed by it!

10

Robert

Sep 1, 2024

·

Stayed 1 night

I use to come here monthly before COVID. But the price has been climbing so I found other places. But this time around I felt I needed to give it a chance again. I missed the traditional steak dinners, the drinks and atmosphere. Always so quiet and clean, till I found mold in the shower stall. But everything else has been pleasant. It may sway me to do my monthly, stats again..

8

Mary

Jul 28, 2025

·

Stayed 2 nights

This is a nice property and we were treated well. There were some maintenance issues that need addressed. My sister's room had a clogged sink drain. Apparently it has been clogged for a while but nothing has been done about it. My bathroom showed evidence that it was either not scrubbed prior to my taking over the room or it was just gone through the middle. There was soap scum on the glass doors and splashes all over the mirror. But I liked that my room was quiet and private. Staff treated us well.

6

amber

Sep 10, 2023

·

Stayed 1 night

The hotel room was overall dirty. Stains in the bedding as well as the towels were very dirty. The mini fridge was filled with spilled liquids. The carpet was not vacuumed. The elevator needs to be checked asap!

6

Gary

Mar 27, 2025

·

Stayed 1 night

Did not know it was “pet friendly”. Our room smelled like cat urine. We came in late, exhausted, thought it smelled. Had to do a quick change and had to leave. Came back and yes it was it there. We were so tired we thought we’d get used to it. We didn’t. Had to leave by 7 am. Mentioned it on the way out. The gal at the desk was very apologetic and told us we could have changed rooms. Also offered us breakfast, which we didn’t have time for. We are not ones to complain, but, this time we should have said something right away…

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally quiet, with some suites offering ample space and reliable Wi‑Fi, and a few mention pleasant views. Several reviews note dated decor, maintenance problems (HVAC, windows, fixtures), noise near the pool, and inconsistent mattress and pillow comfort.

Related guest reviews

2

Cindy

Jul 21, 2025

·

Stayed 2 nights

The front desk and all other staff were excellent. Ridiculous amount to pay for small room, not updated, floor felt damp, small pool, excessively over priced cereal, candy etc. I would not recommend this facility for the price.

6

Bernard

Aug 8, 2024

·

Stayed 1 night

Stayed directly across from the pool. Too noisy on that floor at that location. Pool made the rooms near it smell a little musty.

8

Chuck

Aug 17, 2025

·

Stayed 5 nights

It was quiet and clean. Could walk to nearby shopping if you wanted. Internet access was good. Easy to get around the neighborhood.

10

Courtney

Mar 27, 2024

·

Stayed 1 night

The hours of the pool were great for the children. Suites are very spacious and overall just very pleased with the hotel

6

William

Apr 6, 2024

·

Stayed 4 nights

Staff was courteous and friendly. Maid service is only every other day. Awful mattress and pillows. Back pain every day after night in bed

6

David

Jul 27, 2025

·

Stayed 3 nights

Elevator not working all weekend. Rooms are worn. Not up to the usual Garden Inn. Staff were friendly but ineffective at solving problems.

6

Jim

Aug 10, 2023

·

Stayed 3 nights

AC was not cool. Turning on shower was impossible not to get wet with a cold dose of water.. Stupid design. Need to have access to turn shower on without getting wet..

8

Raj

Oct 20, 2024

·

Stayed 3 nights

Nice property / could be better with improved beds and pillows.

6

William

Apr 7, 2024

·

Stayed 2 nights

Staff was pleasant, but maid service only occurs every other day. Mattresses and pillows were awful. Had a backache each morning

10

Marla

Jun 4, 2025

·

Stayed 2 nights

I liked being on the 5th floor and looking out the window.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and helpful across the front desk and bar, with several staff called out by name. A smaller number report indifferent responses, reservation or check‑in issues, and inconsistent follow‑through on requests.

Related guest reviews

4

Jianyang

Nov 27, 2024

·

Stayed 1 night

The front desk clerk was unfriendly and did not check the order information carefully. Maybe a young person would be more careful!

6

Nathan

Dec 16, 2024

·

Stayed 1 night

The systems were down when we attempted to check in, so we decided to leave an item we couldn't leave in the car with the front desk, as we were not able to go up to our room. It took 25-30 minutes for them to just get to us, as they were very focused on (unsuccessfully) getting their tech back up and running. They should really have an analog backup plan for when tech goes down so that customers are not simply SOL. When we were able to talk to the front desk, they did hold onto our item, luckily, and when we came back a few hours later, while they were not apologetic in any way about being unable to check us in and making us come back later, we were able to actually get checked in and up to our room. It's close to the highway, which was convenient, and if you're not looking for something fancy but just a place to lay your head at night, this works. The shower could've been a bit cleaner, but otherwise, it was basic but workable.

2

Caitlynn

Jun 26, 2025

·

Stayed 1 night

Fully booked night because of a wedding, had one guy up at the front. Room smelled like cat pee and because of wedding, no other rooms were available. A concentrated spray was done throughput the room which only resulted in a headache. After Expedia tried to contact them, nothing was done. Extremely disappointed since I splurged for a "nicer" stay.

8

Rick

Jun 25, 2024

·

Stayed 1 night

Didnt get the room cleaned. Called front desk two days in a row and was told to come down and get towels and toilet psper. Spoke with manager on the last day. She was very nice and apologized. She gave us a free breakfast. That kinda makes up for getting towrls and toilet paper.

10

Amy

Sep 9, 2023

·

Stayed 3 nights

The staff were so friendly and accomodating. I highly recommend them..even the cleaning staff were friendly and helpful

2

Ajit

Jun 15, 2025

·

Stayed 14 nights

Pretty old and worn out and definitely needs an upgrade. Poor service from the hotel staff. My room was not cleaned by the housekeeping for 4-5 days despite repeated reminders to be at least cleaned every other day as per their policy. I was told that the housekeeping marked it as cleaned when they actually didn’t clean. Another incident, I went for breakfast and the lady stopped me and said I couldn’t. I told her I paid extra for breakfast during my stay and then she looked up my name and said it was okay. I advised her to first check before you tell a guest not to have breakfast. She got upset by it. Too

10

John

May 27, 2025

·

Stayed 2 nights

Our stay was decent. Clean rooms, comfortable lobby. The pool was tiny but adequate for the kids. Location was where we needed to be. No complaints, especially for cleanliness, which is hard for me. Isaac at the front desk was really fantastic.

10

Caroline

Jul 6, 2023

·

Stayed 1 night

Everyone was very pleasant when I checked in. Great little bar downstairs to relax and enjoy the night. Great experience 👍

8

RICHARD

Jun 14, 2024

·

Stayed 1 night

Staff during check in problem went about and beyond solving a reservation problem👍👍

10

David

Jul 3, 2025

·

Stayed 1 night

Bryan at the front desk was great. Friendly and helpful. He is a great asset to the Hilton family. The property is clean and smells great.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient location near the freeway with easy access to restaurants, Target, Starbucks, a cinema, and other shopping; some areas are walkable and feel safe. A few guests felt the location was less ideal for their needs.

Related guest reviews

8

Chuck

Aug 17, 2025

·

Stayed 5 nights

It was quiet and clean. Could walk to nearby shopping if you wanted. Internet access was good. Easy to get around the neighborhood.

10

Wendy C

Aug 25, 2025

·

Stayed 2 nights

This property is a hidden gem, so close to shopping and the freeway. There are so many amenities, like the breakfast, coffee in the lobby and bar. They also have a convenience area for the things you may have left behind, or when you needed an ice cream cup in the middle of the night. We highly recommend this hotel.

8

Lynn

Jan 25, 2025

·

Stayed 1 night

Close to a hospital where we visited

10

James

Aug 13, 2025

·

Stayed 4 nights

What can I say it was an amazing stay friendly staff, dining options and nice sitting areas outside to enjoy the weather and close to target and Starbucks as in walking distance

8

Veronica

Mar 21, 2023

·

Stayed 2 nights

Easy access to main roads and tollway. Variety of restaurants and convenience nearby. Easy parking, affordable, and nice lobby and dining area.

10

Edward

Sep 17, 2023

·

Stayed 1 night

Nice stay for the Naperville and surrounding area. Starbucks across the parking lot…Cinemark theatre across street.

10

Charles

Oct 31, 2024

·

Stayed 2 nights

Clean and quiet with a nice bathroom and comfy bed. Within 10 minutes of everywhere we wanted to go so nice location for us.

10

Yolaunda

Dec 29, 2022

·

Stayed 1 night

I have visited this hotel many times and it is always clean, quiet, and well appointed. It is in close proximity to a Target store, movie, theater, and several restaurants with easy access to the expressway. The staff is always pleasant and polite. You really can’t go wrong with Hilton.

10

Peter

Oct 13, 2023

·

Stayed 7 nights

great hotel with great staff, only moan would be location , but i would stay again no problem.

10

Heather

Oct 1, 2023

·

Stayed 2 nights

The gentleman at the front desk was so nice and helpful …was great that have a washer and dryer and the location is close to lots of food and shopping

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is typically not included and carries an extra charge, with some noting limited hours or options and occasional pricing confusion. Quality is described as good by several, and the lobby bar plus free lobby coffee/tea are appreciated.

Related guest reviews

10

Paula

Mar 3, 2024

·

Stayed 1 night

The first room we were given smelled of smoke. The next room we we moved to had a pair of someone’s dirty socks on the floor. The window had a large crack in it and wind was coming in through the window. The pool was much smaller than the photo showed. The breakfast and customer service were great, but the room itself and cleanliness were not.

8

David

Dec 11, 2024

·

Stayed 1 night

The hotel is located in a convenient location close to businesses, which was great as this was business travel. There are also some nice hotel within walking distance. The breakfast closes by 9am (but they were gracious and allowed us to eat around 9:05am) and has rather limited options. The rooms and the bed were nice and comfy.

10

Wendy C

Aug 25, 2025

·

Stayed 2 nights

This property is a hidden gem, so close to shopping and the freeway. There are so many amenities, like the breakfast, coffee in the lobby and bar. They also have a convenience area for the things you may have left behind, or when you needed an ice cream cup in the middle of the night. We highly recommend this hotel.

8

Wardell

Jul 26, 2025

·

Stayed 2 nights

No free breakfast in morning

8

Lornell

Nov 4, 2025

·

Stayed 2 nights

They do not offer free breakfast and it was not worth 15 dollars.

10

Jose

Dec 18, 2022

·

Stayed 1 night

The front desk was extremely kind and helpful. Breakfast was great !

6

George

Jan 14, 2024

·

Stayed 1 night

We prefer a fan in bathroom. Water from shower hits you when you turn it on, cold water. In room coffee sucks, A biggie here, continental breakfast cost 8.50!! Coffee in lobby was free!

8

Holly

Jul 9, 2024

·

Stayed 1 night

Good service, comfortable room though it smelled a bit, 5th floor but we were able to open the window which was great. Only bad thing, no continental breakfast.

10

Caroline

Jul 6, 2023

·

Stayed 1 night

Everyone was very pleasant when I checked in. Great little bar downstairs to relax and enjoy the night. Great experience 👍

10

Shannon

Dec 2, 2024

·

Stayed 2 nights

Second stay there. Breakfast should be free!

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$107
March	$109
April	$117
May	$150
June	$170
July	$161
August	$146
September	$160
October	$155
November	$134
December	$111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $288	15	16	17 $133	18 $142	19 $203
20 $130	21 $133	22 $255	23 $241	24 $132	25 $148	26 $187
27 $134	28 $131	29 $129	30 $129

Su	Mo	Tu	We	Th	Fr	Sa
				1 $161	2 $139	3 $140
4 $124	5 $139	6 $179	7 $222	8 $140	9 $165	10
11 $144	12 $166	13 $167	14 $176	15 $158	16 $174	17 $164
18 $135	19 $158	20 $203	21 $187	22 $144	23 $143	24 $143
25 $124	26 $143	27 $158	28 $157	29 $140	30 $142	31 $142

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (1 King Bed, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Naperville/Warrenville

Have a question?

Considering this hotel for your Warrenville trip?

Prices for upcoming dates