Name: Hyatt House Naperville/Warrenville
Address: 27554 Maecliff Drive, Warrenville, Illinois, United States of America, Warrenville, Illinois, US
Price range: $111–$229 per night
Rating: 8.37

What guests think

Across reviews of Hyatt House Naperville/Warrenville, guests frequently praise the friendly, accommodating staff, generally clean, comfortable suites with full kitchens, and a convenient, quiet location near dining and shopping, creating an easy base for short stays and longer visits.

However, multiple guests note visible wear, maintenance problems, and inconsistent housekeeping. Breakfast is appreciated by many but criticized by others for limited variety or items served cold. Overall, expect practical, apartment style rooms in a convenient spot, with occasional service or maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool feedback is mixed, with some enjoying it and others saying the water or surrounding area felt cold.

Related guest reviews

8

Roderick

Oct 9, 2023

·

Stayed 1 night

The room was quiet. I was a little disturbed by he animals allowed. I have allergies and didn’t realize it was pet friendly. I also was not feeling well, so put off by this. Pool was a little chilly. Bed was hard. Everything else was clean. The breakfast was very good.

6

shyrose

Jun 16, 2025

·

Stayed 8 nights

My stay was for over a week. I had specifically ask for housekeeping services every other day to come and change the sheets and clean up the bathroom because my grandson, who's only 2 makes a real mess. Long story short... they used the same sheet for over a week... didn't clean the bathroom just left new sets of towels. Breakfast was another story... nothing fancy. Cold. Liquidy eggs. Coffee was cold. The area around the indoor pool was always freezing cold. Another word, if you are looking for a hotel to stay for over a few days... this might not be it. We had rented 2 rooms and if i had known what i know now I would definitely search elsewhere.

8

Michael

Jan 29, 2024

·

Stayed 1 night

Stayed for a quick one night stay to let kids swim in pool. Service was top-notch from all staff, front desk staff was very friendly. Nice to have a door separating bedroom from main area.

10

Lemanuel

Jan 25, 2023

·

Stayed 3 nights

The service was excellent at this hotel. The front desk employees were very welcoming and my family had a pleasant experience. I will absolutely use them again because they accept dogs and I travel with my dog, so that's very important. The pool was a nice temperature.

8

Starlette

Mar 11, 2025

·

Stayed 1 night

Very clean hotel. Staff is friendly. Breakfast was not what it used to be. Room was clean, just a little small. Nice bathroom. Pool was nice.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews note clean rooms and well kept spaces, but several others report dirty or musty rooms and inconsistent housekeeping.

Related guest reviews

4

Francisco

Jun 21, 2024

·

Stayed 2 nights

I had previously stayed here before but the hotel is now showing a lot of wear and tear and have a musty smell.

10

Jennifer

Dec 7, 2025

·

Stayed 3 nights

Staff was very helpful and friendly. Rooms are clean and bed very comfortable. Yummy breakfast

10

Curtis

Jun 5, 2025

·

Stayed 7 nights

Property was above and beyond the price point. Staff was always responsive and welcoming . Room was immaculately clean. Full kitchen with everything you need to cook and eat in the room. Breakfast always has eggs, protein in addition to cereal, bread, fresh berries, etc. Would definitely return when in the area, chefs kiss Hyatt House!!!!!!

2

Deontai

Dec 14, 2023

·

Stayed 2 nights

The room wasn't thorougly cleaned. Spider webs on ceiling.

10

Chris

Jul 22, 2024

·

Stayed 2 nights

Great Hotel for business trips. Convenient location. Clean.

2

Sherry

Jun 14, 2025

·

Stayed 8 nights

We checked in late Saturday 5/31/2025 while we had home renovations done and could not stay there. The following morning I was horrified to find the filthy room we were given. I immediately notified the front desk, but it took 2 days for Kevin Serio Operation Manager to get back to me to change my room. In the meantime, I was force to clean the room myself. This was completely unacceptable. When I shared photos with Hyatt management, he assured me he would take 2 days off room but would need to contact Expedia since we booked through a third party. Despite my ongoing efforts to get this refund, Kevin Serio remains unavailable and full of excuses why he has not made good on this promises. Meanwhile you can find him hanging out the front door smoking with others. Sure wish I took that photo. (photo’s will not attach below)

2

Robert

Dec 13, 2023

·

Stayed 2 nights

Dirty shower was gross, misleading pics/description's of the rooms! Prices were a kind of high for a below average room at an outdated hotel!!

10

Atiyanna

May 31, 2024

·

Stayed 1 night

I enjoyed the cleanliness

2

Ganga Kasi Viswanadha Rao

Oct 7, 2024

·

Stayed 1 night

Left Early Due to Terrible Experience - Avoid This Hotel I booked a stay at HYATT HOUSE expecting a relaxing getaway, but I ended up checking out earlier than planned because the experience was simply unbearable. Room Was Unacceptable: Upon entering the room, I immediately noticed it wasn’t properly cleaned. I experienced severe itching as soon as I got into bed. The linens felt rough and seemed unclean. I couldn’t sleep comfortably knowing the room was in such an unhygienic state. Immediately left the hotel after staying there for a couple of hours. I had no choice but to leave early. I would rather cut my trip short than stay in such unsanitary conditions. The hotel staff didn’t offer an apology or any compensation for the issues, which made the experience even worse. I strongly advise avoiding this hotel if you value cleanliness and comfort. It was one of the worst experiences I’ve had, and I would never return.

10

Angela

Sep 15, 2025

·

Stayed 1 night

Rooms were very clean, property is well kept, and staff always had a smile. Great place to stay.

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AI-generated summary based on recent guest reviews

Rooms

Suites are comfortable and spacious with full kitchens and good beds, but multiple guests describe dated, worn furnishings and minor issues like slow hot water, lack of blackout shades, or sagging mattresses.

Related guest reviews

6

Vivian

Sep 19, 2024

·

Stayed 1 night

Its showing wear and tear. Sagging mattresses and guest nicking up stuff. Sirface clea . Horrendous breakfast.

8

Rajesh

Aug 22, 2024

·

Stayed 2 nights

Spacious rooms including bathroom. Good quality bed and pillows. Kitchen has all implements to cook and serve your own meal. Very friendly staff.

10

Paul

Mar 13, 2025

·

Stayed 1 night

Very clean and spacious rooms! Love yhe kitchenette and the separate room to sleep in. Bathroom is huge and clean. The breakfast was pretty good. Never had asparagus for breakfast but it was great!

10

Anita

Mar 2, 2025

·

Stayed 1 night

The room was very comfortable

10

Aricka

Oct 19, 2023

·

Stayed 1 night

Loved the home away from home feeling. There was a full kitchen, living room, and sleeping area.

6

Adam

Jan 23, 2025

·

Stayed 2 nights

The hotel looked nice and modern from the outside, but inside everything was well worn and beat up. Our couch for example was sunk in. There were scratches all over furniture and walls. The breakfast was subpar.

6

Jason

May 22, 2024

·

Stayed 2 nights

The condition of our room wasn't great. Shabby is the best way I can describe it. There were significant signs of wear and what appeared to be poor attempts at repairing and/or covering them up. The staff was just ok sometimes seeming to treat the hotel like their own home (smoking just outside the front door, walking around the lobby, and carrying on casual personal conversations with each other in loud voices, etc.) In general, it wasn't that big a deal but I expected better from a Hyatt in one of the ritzier suburbs of Chicago.

8

Ernest

Jan 25, 2025

·

Stayed 1 night

There were no room darkening shades so the outdoor parking log lights shined into the room. It took quite a while to get hot water for a shower.

6

LAURIE

Dec 19, 2024

·

Stayed 1 night

Decent hotel but definitely showing the wear and tear of any other now older 3 star extended stay type hotel. The whole hotel smelled like stale food when I arrived late at night. Room was clean, comfy, and nicely appointed small suite but not as impressed as I thought I would be for “upgrading” from the Hyatt place to house. Save your money.

10

Kathy

Oct 21, 2023

·

Stayed 1 night

Combo room with kitchen, full fridge. I liked the room with the sitting area and great king bed. Bathroom area ok, but a bit crunched with closet in the bathroom. I was hoping for a larger room with all that was contained, but it was comfortable for the one day we stayed.

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Service

Service is frequently praised as friendly, accommodating, and responsive at the front desk and breakfast area, though some reviews cite slow follow up, missed housekeeping requests, or difficulty reaching management.

Related guest reviews

10

Jennifer

Dec 7, 2025

·

Stayed 3 nights

Staff was very helpful and friendly. Rooms are clean and bed very comfortable. Yummy breakfast

2

Fernando

Dec 1, 2024

·

Stayed 3 nights

Terrible place.... we stayed for 3 nights and had to move to different rooms twice. Staff isn't helpful and clearly have no autonomy. We tried to speak with the manager Kevin Serio a couple of times, but he was never available. No hot water, dishwasher didn't work, the mattress had broken coils, no room service, no blackout curtains.... what a nightmare.

10

Jennifer

Dec 15, 2025

·

Stayed 2 nights

Room was great! Staff were great!

10

Dora

Nov 27, 2025

·

Stayed 7 nights

Front Desk staff are very friendly and helful, breakfast food was fresh and tasty. laundry Speed Queens on 5th floor were excellent machines with an excellent price $2 Wash $2 Dry. overall Great Stay

10

Vera

Mar 21, 2023

·

Stayed 3 nights

It was great. Our receptionist Deanna was amazing. She was kind and helpful at all times!!!

8

Melissa

Nov 24, 2024

·

Stayed 4 nights

There are some updates needed in the entire hotel. Main lobby, elevator and rooms. Staff was friendly but barely said hello or paid attention to the guests unless they were asked a question. Sitting around on their phones. Breakfast was ok but was bigger/better in years past when we had stayed. Cleaning service was suppose to “freshen up” every two days and on the third day of no service we asked the cleaning crew in the hallway if they could stop by and change out our towels and garbages that were overflowing. There needs to be more training on the guest experience.

10

suhas

Jul 9, 2024

·

Stayed 1 night

The hotel itself was in good condition. Very clean and convenient. My stay was for 3 nights and I had 2 reservation covering the 3 nights. On the night of check in, the front desk staff cancelled my 2nd reservation and I had to deal with hotels.com to rebook it. I had to waste 2-3 hours on the phone to sort this out even though it was not my mistake.

2

KAMESHWAR

Oct 12, 2024

·

Stayed 1 night

The toilet flush was not in a great condition and after calling the front desk, no action was taken till the end of our stay..it was really pathetic..

10

Patrice

Oct 20, 2024

·

Stayed 2 nights

Very relaxing easy check in and out staff were all nice and professional

10

Lisa

Jul 17, 2025

·

Stayed 2 nights

My room was not ready when I arrived, I was told by the front desk person that it would be ready in 15 minutes, after 30 mins I spoke to a different frint desk associate named Shasta who was not only so apologetic and professional but went above and beyond to get me into a room and made every accommodation she had to, to make up for the inconvenience. She was a friendly face, cheerful and had a great attitude on a very crazy busy weekend. Shasta is truly an asset to the front desk and I hope to see her when I return next month!

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Location

Location is widely described as convenient and safe, with easy highway access and short drives to restaurants, shopping, and local attractions.

Related guest reviews

10

angel

Jul 6, 2024

·

Stayed 3 nights

Its in a convenient location and I feel safe in the location.

8

Theresa

May 12, 2024

·

Stayed 11 nights

Great location and service.

10

sammy

Feb 21, 2025

·

Stayed 1 night

I had an amazing night I only had it for one night I was out in Naperville but it was snowing so I decided to get a room for the night and I must say it was beautiful the one bedroom suite. I stay in the city didn't feel like taking that 1 hr drive back to the house so we stayed peacefully great hotel that also comes with a great breakfast

10

Chris

Jul 22, 2024

·

Stayed 2 nights

Great Hotel for business trips. Convenient location. Clean.

10

Tracey

May 17, 2023

·

Stayed 3 nights

Nice hotel. Convenient for our travels and visiting in the Chicago area

8

vittorio

Aug 13, 2025

·

Stayed 14 nights

Nice people, good hotel, area is isolated

8

John

Oct 12, 2024

·

Stayed 8 nights

The breakfast buffet is skimpier than it used to be (I miss the omelet station) but Jamie was very friendly and attentive, keeping it clean and replenished. Parking lot was being repaved but that did not inconvenience us and it's nice to know the place is being maintained, tho it's showing some wear over the 5 or 6 year period that we've been staying there. Water pressure a bit low and water temp variable. Housekeeping was fine. We like the convenience of Super Target and restaurants nearby, also easy to visit Cantigny or Morton Arboretum.

10

Stephanie

May 30, 2023

·

Stayed 1 night

Good, quiet location just off the highway with plenty of dining options, some shopping, and a movie theatre a short drive down the road. Nice room and hotel appears to be in good condition.

8

Kathy

Oct 15, 2023

·

Stayed 2 nights

My husband and i have stayed here around 5 or 6 times. We love the area its a great place for a stay cation.

8

Dennis

Aug 11, 2024

·

Stayed 5 nights

It was nice to have the kitchen in the room, asked for an upgrade but was unavailable, not a prob. Breakfast was Great and the guy that works in there was good to talk to everyday and is very helpful! Beds were ok to good. Very convenient location and coffee in the lobby daily was a hit for me.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws mixed feedback: many appreciate the fresh, hot options and daily variety, while others say it has declined, with limited choices or items like eggs and coffee sometimes served cold.

Related guest reviews

6

Vivian

Sep 19, 2024

·

Stayed 1 night

Its showing wear and tear. Sagging mattresses and guest nicking up stuff. Sirface clea . Horrendous breakfast.

10

mikki

Apr 7, 2025

·

Stayed 3 nights

This is the second time in 2 years that I have been here. The breakfast is great! the rooms are clean. First time we stayed in the suite, second time Jr. suite. Staff was very polite, pool clean... NO COMPLAINTS. I will return.

10

Curtis

Jun 5, 2025

·

Stayed 7 nights

Property was above and beyond the price point. Staff was always responsive and welcoming . Room was immaculately clean. Full kitchen with everything you need to cook and eat in the room. Breakfast always has eggs, protein in addition to cereal, bread, fresh berries, etc. Would definitely return when in the area, chefs kiss Hyatt House!!!!!!

10

Dora

Nov 27, 2025

·

Stayed 7 nights

Front Desk staff are very friendly and helful, breakfast food was fresh and tasty. laundry Speed Queens on 5th floor were excellent machines with an excellent price $2 Wash $2 Dry. overall Great Stay

10

Marco Antonio

Oct 25, 2025

·

Stayed 1 night

Clean, convenient , Good brekfast ,Mr . Jamie Good person

8

Gul

Jan 8, 2025

·

Stayed 2 nights

This Property is beautiful and clean there staff are all nice and professional what disappointed me was the breakfast and coffee. They boiled egg came cold also there was less option for food like no cheese slices only bacon. i could only eat the mashed eggs and they coffee tasted cheap also cold but they room for living was excellent. i would recommend that.

6

shyrose

Jun 16, 2025

·

Stayed 8 nights

My stay was for over a week. I had specifically ask for housekeeping services every other day to come and change the sheets and clean up the bathroom because my grandson, who's only 2 makes a real mess. Long story short... they used the same sheet for over a week... didn't clean the bathroom just left new sets of towels. Breakfast was another story... nothing fancy. Cold. Liquidy eggs. Coffee was cold. The area around the indoor pool was always freezing cold. Another word, if you are looking for a hotel to stay for over a few days... this might not be it. We had rented 2 rooms and if i had known what i know now I would definitely search elsewhere.

8

John

Oct 12, 2024

·

Stayed 8 nights

The breakfast buffet is skimpier than it used to be (I miss the omelet station) but Jamie was very friendly and attentive, keeping it clean and replenished. Parking lot was being repaved but that did not inconvenience us and it's nice to know the place is being maintained, tho it's showing some wear over the 5 or 6 year period that we've been staying there. Water pressure a bit low and water temp variable. Housekeeping was fine. We like the convenience of Super Target and restaurants nearby, also easy to visit Cantigny or Morton Arboretum.

10

Marlon

Jun 12, 2024

·

Stayed 1 night

Easy check in Great breakfast

8

Starlette

Mar 11, 2025

·

Stayed 1 night

Very clean hotel. Staff is friendly. Breakfast was not what it used to be. Room was clean, just a little small. Nice bathroom. Pool was nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$108
March	$108
April	$108
May	$141
June	$179
July	$166
August	$143
September	$136
October	$133
November	$124
December	$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $141	16 $141	17 $141	18 $186	19 $229
20 $131	21 $141	22 $141	23 $141	24 $141	25 $162	26 $209
27 $131	28 $145	29 $141	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $141	2 $116	3 $114
4 $112	5 $123	6 $112	7 $133	8 $125	9 $169	10 $184
11 $130	12 $119	13 $138	14 $132	15 $128	16 $159	17 $160
18 $125	19 $126	20 $113	21 $128	22 $136	23 $160	24 $164
25 $138	26 $122	27 $111	28 $124	29 $121	30 $114	31 $121

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (1 Grand King Bed and 1 Sofa Bed)

Room, 1 Bedroom, Accessible, Bathtub

Suite, 1 King Bed with Sofa Bed, Accessible (Roll-In Shower)

Studio Suite, 1 King Bed with Sofa Bed

Suite, 2 Bedrooms

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House Naperville/Warrenville

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Prices for upcoming dates