Name: Hampton Inn Louisville I-65 @ Brooks Rd.
Address: 180 Willabrook Dr, Hillview, Kentucky, United States of America, Hillview, Kentucky, US
Price range: $102–$333 per night
Rating: 8.28

What guests think

Reviews of Hampton Inn Louisville I-65 @ Brooks Rd. highlight a convenient location and often friendly, helpful front-desk service, but also note inconsistent cleanliness—including multiple bed bug reports—and recurring facility and maintenance issues such as pool closures and broken fixtures.

Several reviewers report billing mishaps and double charges, while many praise the breakfast, though options for healthy or vegetarian items can be limited. The location near the interstate and nearby dining is convenient, but some experienced traffic or truck noise and felt the area was less secure at night. Overall, expect a practical stay with variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the pool was closed during their stay. Some guests mentioned building or amenity issues such as faulty side-door card readers, a noisy elevator, and in-room equipment not working.

Related guest reviews

2

Michael

Apr 12, 2025

·

Stayed 1 night

Ground floor with no blindes

8

Julianne

Jun 26, 2024

·

Stayed 2 nights

Pool closed

2

John

Sep 7, 2025

·

Stayed 1 night

Shades were broken; phone didn’t work; peeling paint; receptionist unapologetic

10

Richard

Oct 23, 2023

·

Stayed 1 night

I am a truck driver. The parking was very convenient for me.

4

Brett

Jul 25, 2023

·

Says check in at 3pm Room not ready until close to 4 pm Says pet friendly but doesn't say 75.00 cost per night for little dog. After they charged my credit card had to search before I could find extra for pet. Noisy elevator could here in room all night.

2

Jessica

Jul 13, 2025

·

Stayed 1 night

Pool not open staff was rude it was very dirty stuff all over blankets and walls

6

Jane

Jul 2, 2023

·

Stayed 1 night

I specifically booked it for the pool and it was closed by the county for being green. There was a water leak from the ceiling interrupting our sleep, but nothing could be done to compensate because it was booked through a third party. Very disappointing stay at this Hampton Inn.

6

Shelly

May 24, 2025

·

Stayed 2 nights

The property, and room were clean, but there was a beer bottle cap under the table. Check in staff was friendly, and helpful. I was frustrated with the side end doors to the building the key card for entry would not always work and I was told that at check in. This is frustrating because I travel with a service pet and we prefer the stairs so 1, exercise and 2 we don't like waiting for the elevator & 3 some guest are afraid of dogs. My closet door in the room would NOT open, the remote to the TV was extremely difficult to use/understand & the front desk staff didn't know how to use it and was unable to help because she was the only one at the front desk. That is unsafe for a female to be the only one at the front desk. However, overall my stay was great and I would book a room here again, as well as recommend this location

6

Brandon

Aug 24, 2025

·

Stayed 2 nights

The property was under renovation. With that in mind, the room was not clean. This Hampton Inn does not meet the standard I experience at other Inns by Hilton. I travel to Kentucky often. I will not stay at this property again.

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Cleanliness

Cleanliness feedback is inconsistent: several guests praised clean rooms, while others reported serious issues including bed bugs, dirty linens, leftover food, and musty odors. A few noted minor misses like debris left behind.

Related guest reviews

8

Amber

Jul 4, 2025

·

Stayed 1 night

Front desk staff was very helpful, hotel nice clean and quiet. Would def stay here again.

8

Sandra

Mar 12, 2025

·

Stayed 2 nights

Room and bathroom nice, updated, clean. Breakfast was small, not many healthy items. Coffee was not great and no cream! Just the pump bottles of flavored cream, yuck. Great location, 13-15 minute drive to KY Expo.

8

Maureen

Mar 26, 2024

·

Stayed 1 night

This Hampton In. was right off the expressway and easy to find. Room is very clean and comfy!

2

Jon

Sep 12, 2025

·

Stayed 2 nights

Bed bugs, said I would get a refund and didn’t. Employees even stated they wouldn’t let their family stay there. Enough said

2

Jessica

Jul 13, 2025

·

Stayed 1 night

Pool not open staff was rude it was very dirty stuff all over blankets and walls

4

Shelly

Sep 4, 2023

·

Stayed 2 nights

The room smelled moldy and had a wet feeling to it

2

Nadia

Nov 20, 2023

·

Stayed 1 night

It took the clerk over an hour to get us into a room. The initial room had bugs on the beds!!! The manager declined to speak with us. We demand a refund!!!

8

Morgan

Nov 3, 2025

·

Stayed 1 night

The front desk staff was great. However there was leftover food left in our fridge that smelled really bad and the shower head was taped to the rail in the shower.

6

Brandon

Aug 24, 2025

·

Stayed 2 nights

The property was under renovation. With that in mind, the room was not clean. This Hampton Inn does not meet the standard I experience at other Inns by Hilton. I travel to Kentucky often. I will not stay at this property again.

2

Colten

Nov 5, 2025

·

Stayed 5 nights

Bed bugs were found in the room.

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Rooms

Rooms are generally updated and comfortable for some, but sizes and layouts can feel tight with limited storage and some worn or broken fixtures. Guests mentioned mixed bed comfort and occasional noise from the elevator or road.

Related guest reviews

2

Michael

Apr 12, 2025

·

Stayed 1 night

Ground floor with no blindes

8

Sandra

Mar 12, 2025

·

Stayed 2 nights

Room and bathroom nice, updated, clean. Breakfast was small, not many healthy items. Coffee was not great and no cream! Just the pump bottles of flavored cream, yuck. Great location, 13-15 minute drive to KY Expo.

8

Janis

Jun 6, 2024

·

Stayed 1 night

Shout out to Leslie who cheerily checked us in and gave us tips on restaurants and rush hour traffic. Just a quick one night stay here. Hotel common areas appeared to be recently updated and room was clean and in good shape. Third floor and backing up to woods, our room was quiet. Breakfast included premade cheese Omelettes and otherwise was what you’d expect. Staff made fresh, hot decaf coffee for us. Would stay here again.

2

John

Sep 7, 2025

·

Stayed 1 night

Shades were broken; phone didn’t work; peeling paint; receptionist unapologetic

4

Brett

Jul 25, 2023

·

Says check in at 3pm Room not ready until close to 4 pm Says pet friendly but doesn't say 75.00 cost per night for little dog. After they charged my credit card had to search before I could find extra for pet. Noisy elevator could here in room all night.

6

Rod

Dec 4, 2025

·

Stayed 1 night

Room walkway was small. Had to walk around desk table to get to bathroom and hallway door

8

Melinda

Mar 30, 2024

·

Stayed 2 nights

Rooms seem to be update and are spacious. However, there really is no storage for clothes or toiletries in the bathrooms. The showers head is awful.

6

mike

Nov 19, 2023

·

Stayed 2 nights

Overall a good stay. Bed was firmer than I like. Other that it was good stay.

10

Teresa

Mar 12, 2025

·

Stayed 1 night

Nice, easy location, which makes it simple to find and quick to get back on the road. Sadly, I can hear the road and the generators of trucks parked across the street

8

Truy P

Feb 15, 2024

·

Stayed 2 nights

What ruined the stay for us was the lousy beds. Everything else was good.

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Service

Service sentiment is mixed: many guests found staff friendly, helpful, and accommodating, but several reported billing errors, double charges, and occasional rudeness or limited staffing.

Related guest reviews

8

Amber

Jul 4, 2025

·

Stayed 1 night

Front desk staff was very helpful, hotel nice clean and quiet. Would def stay here again.

2

Rick

May 13, 2023

·

Stayed 1 night

We paid for our room through Hotels.com and upon checking in the girl charged us a 50.00 deposit which is fine, however she also charged us again for the room that was already paid for. We caught it and told her the room was already paid for and she wanted to argue even after we showed her our receipt from hotels.com. Then she said only the manager could do a refund and he wasn’t there until later, once again by the time we got to our room she charged us for the room a second time, which brings it to triple charges for one night stay. They are running a scam, beware travelers, I told them if all charges were not taken off before I checked out I would call the police to get an incident report. It was removed the next morning but what a load of crap from Hampton Inn.

6

lula

Nov 4, 2024

·

Stayed 1 night

DO NOT STAY HERE. Cardboards have better personalities than the staff. We booked and paid through a 3rd party and they still double charged us. It took more than a week and several phone calls to get it straightened out. Leslie, who ID herself as a manager, was apologetic and finally told us that they refunded back to the 3rd party but not to us even through on the receipt they finally provided show it was refunded back to us. BTW they don’t give you a receipt. We had to ask for it and the charges are not even correct. Just a terrible place. Avoid the headaches and stay somewhere else.

8

John

Apr 24, 2025

·

Stayed 2 nights

We had a wonderful stay, and Autumn at the front desk was a sweetheart! She was very helpful when we had to transfer to this Hampton Inn from the Baymont dump across the street.

10

Leonard

Apr 15, 2023

·

Stayed 1 night

Front desk staff noticed I had to work in my room during my one day stay, so she provided me an extended checkout for my convenience (without my even asking!).

2

Shelly

Apr 18, 2023

·

Stayed 1 night

Area was pretty good. Had a bad experience with staff. Overcharged for both rooms for deposit. Hampton Inn still owes our family $102.73. They seem dishonest.

10

Paula

Jun 7, 2025

·

Stayed 1 night

Staff were friendly and helpful.

10

Sarah

Jan 1, 2024

·

Stayed 6 nights

Leslie Rudolph welcomed us to the Hampton Inn with the professionalism of a big five star hotel. We will definitely be making a return visit, we have family near, it’s very convenient.

8

Morgan

Nov 3, 2025

·

Stayed 1 night

The front desk staff was great. However there was leftover food left in our fridge that smelled really bad and the shower head was taped to the rail in the shower.

10

Bonita

Mar 4, 2025

·

Stayed 1 night

The checkin was friendly and helpful. Told me everything l needed to.know. There wasnt a feeezer in room, and they stored my freezer block in their freezer until morning. Breakfast was better than some other hotels.

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Location

Conveniently located just off the interstate with nearby dining and easy access to the KY Expo Center. Some guests experienced traffic or truck noise and a few felt the area seemed less secure at night.

Related guest reviews

8

Sandra

Mar 12, 2025

·

Stayed 2 nights

Room and bathroom nice, updated, clean. Breakfast was small, not many healthy items. Coffee was not great and no cream! Just the pump bottles of flavored cream, yuck. Great location, 13-15 minute drive to KY Expo.

8

Maureen

Mar 26, 2024

·

Stayed 1 night

This Hampton In. was right off the expressway and easy to find. Room is very clean and comfy!

8

Stephen

Feb 1, 2023

·

Stayed 5 nights

Stayed here because it was convenient for what I was in town for and where I needed to be but surrounded area is a bit sketchy looking and parking lot seemed unsafe at night. Hotel itself was decent. Nothing special, no frills, small ish rooms but the breakfasts were very good.

10

Richard

Oct 23, 2023

·

Stayed 1 night

I am a truck driver. The parking was very convenient for me.

8

Jean

Sep 1, 2023

·

Stayed 1 night

We enjoyed our room and walked to El Maguey, a good Mexican restaurant.

10

Sarah

Jan 1, 2024

·

Stayed 6 nights

Leslie Rudolph welcomed us to the Hampton Inn with the professionalism of a big five star hotel. We will definitely be making a return visit, we have family near, it’s very convenient.

8

Joseph

Jul 31, 2023

·

Stayed 3 nights

Close to the interstate. And food places

10

Teresa

Mar 12, 2025

·

Stayed 1 night

Nice, easy location, which makes it simple to find and quick to get back on the road. Sadly, I can hear the road and the generators of trucks parked across the street

10

Jeffry

Oct 23, 2023

·

Stayed 2 nights

A nice property that seems well-taken care of. Not in the center of things by any means, but there's a shopping plaza across the road with a Mexican restaurant, and a few other hotels. Just off the expressway as well. We had grandkids with us & it was hard keeping them quiet in the room - ceilings were kind of high and it seemed like there was an echo. They had a pack-n-play all set up for us when we arrived, which was nice, and the breakfast offerings were varied and tasty.

10

Craig

Jul 24, 2025

·

Stayed 1 night

Very convenient location

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Dining

Breakfast is generally good with decent variety, and staff accommodated special coffee requests. Some guests wanted more healthy or vegetarian choices and found the coffee quality uneven.

Related guest reviews

8

Sandra

Mar 12, 2025

·

Stayed 2 nights

Room and bathroom nice, updated, clean. Breakfast was small, not many healthy items. Coffee was not great and no cream! Just the pump bottles of flavored cream, yuck. Great location, 13-15 minute drive to KY Expo.

8

Stephen

Feb 1, 2023

·

Stayed 5 nights

Stayed here because it was convenient for what I was in town for and where I needed to be but surrounded area is a bit sketchy looking and parking lot seemed unsafe at night. Hotel itself was decent. Nothing special, no frills, small ish rooms but the breakfasts were very good.

8

Janis

Jun 6, 2024

·

Stayed 1 night

Shout out to Leslie who cheerily checked us in and gave us tips on restaurants and rush hour traffic. Just a quick one night stay here. Hotel common areas appeared to be recently updated and room was clean and in good shape. Third floor and backing up to woods, our room was quiet. Breakfast included premade cheese Omelettes and otherwise was what you’d expect. Staff made fresh, hot decaf coffee for us. Would stay here again.

10

joan

Aug 16, 2024

·

Stayed 1 night

Nice staff, great amenities and selection of breakfast food

10

Jeffry

Oct 23, 2023

·

Stayed 2 nights

A nice property that seems well-taken care of. Not in the center of things by any means, but there's a shopping plaza across the road with a Mexican restaurant, and a few other hotels. Just off the expressway as well. We had grandkids with us & it was hard keeping them quiet in the room - ceilings were kind of high and it seemed like there was an echo. They had a pack-n-play all set up for us when we arrived, which was nice, and the breakfast offerings were varied and tasty.

8

Kameswari

Oct 22, 2023

·

Stayed 1 night

Over all it's excellentexperience. If we have some more breakfast options for vegetarians, it would be best hotel. Cleanliness is awesome.

10

Bonita

Mar 4, 2025

·

Stayed 1 night

The checkin was friendly and helpful. Told me everything l needed to.know. There wasnt a feeezer in room, and they stored my freezer block in their freezer until morning. Breakfast was better than some other hotels.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$103
February	$150
March	$131
April	$124
May	$123
June	$112
July	$134
August	$118
September	$154
October	$131
November	$100
December	$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $333	19 $244
20 $166	21 $136	22 $125	23 $166	24 $248	25 $285	26 $266
27 $144	28 $111	29 $102	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $144	2 $121	3 $121
4 $102	5 $103	6 $103	7 $103	8 $103	9 $105	10 $103
11 $102	12 $102	13 $103	14 $102	15 $102	16 $112	17 $111
18 $104	19 $159	20 $227	21 $247	22	23 $202	24 $105
25 $105	26 $105	27 $106	28 $105	29 $105	30 $105	31 $105

Hampton Inn Louisville I-65 @ Brooks Rd.

Prices for Hampton Inn Louisville I-65 @ Brooks Rd.

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Standard Single Room

Room, 2 Queen Beds, Accessible

Room

Room, 1 King Bed, Accessible

Guest reviews of Hampton Inn Louisville I-65 @ Brooks Rd.

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What guests think

Property Policies

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