Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Are pets allowed at the property?

Yes, pets are allowed with a pet deposit of USD 75 per stay and a pet fee of USD 75 per accommodation, plus a one-time cleaning fee of USD 350. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, wheelchair-accessible facilities, a wheelchair-accessible pool, and designated accessible parking.

Where is the property located in relation to key landmarks?

The property is located in Hillview, Kentucky, within a 15-minute drive of Kentucky Kingdom and Kentucky Exposition Center. It is approximately 11.2 miles from Louisville Mega Cavern and 12 miles from the University of Louisville.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests to enjoy.

Tru by Hilton Shepherdsville Louisville South Hotel

Average nightly price at Tru by Hilton Shepherdsville Louisville South by month, last 12 months (USD)
Month	Average price
January	$101
February	$129
March	$143
April	$141
May	$136
June	$131
July	$143
August	$116
September	$139
October	$127
November	$119
December	$103

What guests think

At Tru by Hilton Shepherdsville Louisville South, travelers frequently praise very clean, modern spaces and friendly staff, while noting compact rooms and noticeable noise from thin walls, nearby flights, and limited fan settings that hinder white-noise.

Many like the lobby’s social areas, pet friendliness, streaming-ready TVs, and convenient access to highways and dining. Breakfast is generally well-liked, though several guests find variety or temperature lacking, and the indoor pool has occasional closures or cold water reports. Cleanliness is strong overall, but a minority report musty odors, sticky floors, lukewarm showers, or maintenance hiccups. Expect a modern, no-frills stay with small rooms and potential noise trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is appreciated but occasionally closed or unheated; fitness room gets positive notes. Social lobby with games, pet-friendly policy (with a fee), and generally easy parking, though a few guests found parking limited.

Related guest reviews

4

Toni

Dec 13, 2025

·

Stayed 1 night

The pool was closed which really bummed us out. The hot water in the shower was hardly lukewarm. The place was clean but the room stayed very warm even when turning down the thermostat. No microwave. The bottles of body wash, shampoo, etc in the shower were all empty as well

10

Chris

May 14, 2025

·

Stayed 1 night

This property was very clean and the staff was always nice and helpful with any questions. The fitness area was clean and had everything needed for a good workout. the breakfast was always stocked with numerous options.

10

Hannah

Sep 16, 2025

·

Stayed 4 nights

Parking was easy and available each night. I liked being able to sign into my own Netflix! Breakfast was good and had multiple healthy options. We stayed here for bourbon and beyond and it was an easy drive right to the festival each day!

10

Chris

Jan 17, 2023

·

Stayed 19,373 nights

The common space in the lobby was great and you really don't see decor and the cozy areas in many hotels. Most lobbies are trying to be Presidential and uppity but this was so relaxed and inviting. Seating areas were easily private while also accommodating to a group or family. Super cool y'all.

2

Shwanda

Dec 26, 2025

·

Stayed 1 night

We chose this hotel because of the indoor pool as our grandchildren like the diversion. The pool was closed. We were so disappointed that we chose a different hotel. And Hotels.com, there booking agent, gave us a whole $25 back. Ridiculous.

10

Cheryl

Jan 5, 2024

·

Stayed 1 night

Really friendly front desk staff. Rooms quirky with a cool vibe. Would be a great place for kids. Free pool table, giant Jenga and Connect 4 game in lobby. Cute breakfast area with automated pancake machines so kids can watch them being cooked. Lots of fun toppings for food. Rooms super clean and comfortable. Everything looked like new.

10

Melissa

Apr 7, 2024

·

Stayed 1 night

We were pleasantly surprised with this hotel! We brought our dog and it was very pet friendly! The $50 non refundable fee was a little steep. The room was great and comfy. The breakfast was good enough for us and the kids. The staff was so friendly!

10

Dawn

Jul 25, 2025

·

Stayed 2 nights

We enjoyed the fun atmosphere of the property, as well as the efficient setup of the rooms. Housekeeping was friendly and helpful. The atmosphere is very social in the lobby area with fun and interesting sitting areas. The only thing that was not a plus for us was the parking, it seemed a bit limited, but we will definitely book again when we are visiting our family in the Hillview area.

10

Nancy

Feb 12, 2023

·

Stayed 1 night

Hotel was clean, good hot breakfast and easy access to the freeways. Wish the pool heater had not been broken but I am sure they are fixing that.

8

Sandy

Dec 26, 2023

·

Stayed 1 night

Property and room great. Pool very cold.

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Cleanliness

Many reviews highlight very clean rooms and common areas. Some report musty or pet odors, sticky floors, empty shower dispensers, lukewarm water, and occasional maintenance issues.

Related guest reviews

6

Kevin

May 11, 2024

·

Stayed 1 night

The roof leaked, and the toilet was hard to flush. Everything else was fine.

10

Kathy

Jun 22, 2025

·

Stayed 1 night

Very clean.

4

Toni

Dec 13, 2025

·

Stayed 1 night

The pool was closed which really bummed us out. The hot water in the shower was hardly lukewarm. The place was clean but the room stayed very warm even when turning down the thermostat. No microwave. The bottles of body wash, shampoo, etc in the shower were all empty as well

10

Jeff

Sep 1, 2025

·

Stayed 1 night

Newer property, very clean. Front desk was extremely polite. Gas , and several food locations right next door. Very happy with over all stay.

10

Natalya

Mar 21, 2025

·

Stayed 4 nights

Clean modern great breakfast

6

Dylan

Sep 3, 2024

·

Stayed 2 nights

Floors were peeling up and were very sticky. Called front desk and ask if they could be cleaned while we were out for the day. Came back and they were “cleaned” but still very sticky. Beds are not comfortable, very stiff, all springs. Staff was great and the area felt very safe. Breakfast was not very good but it’s free so it wasn’t bad.

2

Melissa

Jun 15, 2025

·

Stayed 1 night

We were very unhappy with our stay. For the price we paid we expected, rooms to not smell of mold and mildew, the ice machine had stuff floating in the ice. The beds were very uncomfortable. I have never had a worst stay. Also amenities were terrible, the in room fridge didn’t work.

6

Ashley

Nov 16, 2023

·

Stayed 1 night

We always opt to stay at this hotel when traveling to Louisville for appointments. However when we walked into our room this time it smelled like wet dog. The floors felt sticky on our shoes when walked on. Definitely not the best experience from this hotel. We probably won’t be back.

6

Tina

May 21, 2025

·

Stayed 1 night

The location was perfect, my only complaint is that my room was very musty smelling. I went and asked for a room spray, front desk clerk gave me what she had but I ended up going to Walmart and buying a candle. It smelled just fine then but when I woke up in the middle of the night that same musty smell was back. I mentioned it to the front deck clerk upon my leaving and she said she would’ve gladly given me a different room. I chose not to be a nuisance. I would stay again for she.

8

Stephanie

Jul 17, 2025

·

Stayed 1 night

Pros: easy check in, comfortable bed, clean, giant tv. Cons: room smelled musty, very small, not a good value for the price. Would stay again if I had to.

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Rooms

Rooms are modern and efficiently laid out but often small, with minimal storage and mixed bed comfort. Noise from adjacent rooms and above, limited white-noise fan settings, and occasional airport flight noise are noted; several miss in-room coffee makers, while streaming-ready TVs are a plus.

Related guest reviews

2

stan

Feb 24, 2025

·

Stayed 2 nights

The beds were extremely uncomfortable. The hardest mattress I’ve ever slept on. When we mentioned it to the front desk we were told that everyone complained about the mattress. We checked out after the first night and went to another hotel. Do not stay at this property!

8

Roxanne

Feb 5, 2025

·

Stayed 2 nights

Good place to stay. Needs a little better sound proofing. Very clean. Food located walking distance from hotel. Easy to access.

10

Howard

Dec 30, 2025

·

Stayed 1 night

Room & hotel was clean and all is relatively new. Reminder to bring your white noise machine if insomniac, as hotel is in flight path from Louisville Airport, with UPS flights taking off every 5-7 minutes between 11 PM and 1 AM. Usually can counter this with running fan on room heat/air unit, but not an option at Tru.

8

Christie

Jan 20, 2024

·

Stayed 1 night

New facility. Rooms small. Bed comfortable Way too easy to hear people walking around above you. Flashing light on smoke detector located right above bed and quite annoying. Quiet at night. Staff friendly

6

Louie

Jul 20, 2025

·

Stayed 1 night

Unadorned, tiny room with only one chair.

8

Debra

Jan 7, 2024

·

Stayed 1 night

The biggest issue for me was the fact I could hear people above me and next door. Normally I use the fan for.white noise but this hotel used an eco-friendly version which did not offer the much needed background noise. Sound machine in rooms???

8

Michele

Dec 5, 2024

·

Stayed 1 night

Friendly staff with a last minute reservation. Very clean nice room. Poor sound insulation between rooms made it very loud when other customers checked into rooms during the night, but overall was a good experience.

8

Stephanie

Jul 17, 2025

·

Stayed 1 night

Pros: easy check in, comfortable bed, clean, giant tv. Cons: room smelled musty, very small, not a good value for the price. Would stay again if I had to.

8

william

Dec 25, 2024

·

Stayed 1 night

Nice but no coffee pot in room

10

thomas

Jun 1, 2025

·

Stayed 1 night

The staff was excellent and made us feel welcome. The room was clean and comfortable. Having Netflix in the room was a huge plus. Free coffee and tea was available all day and night. I can’t say enough about this room , it was great

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Service

Staff are widely described as friendly, welcoming, and helpful, with quick check-in and good follow-through. A few guests encountered rudeness, understaffing, or reluctance to change rooms.

Related guest reviews

10

Julie

Jan 2, 2024

·

Stayed 1 night

Front desk got me in a room quickly so that I could rest. She was prompt and friendly, ensuring I had all I needed.

10

CHARLES

Nov 4, 2024

·

Stayed 1 night

Staff very friendly and helpful

10

Danielle

Jan 26, 2025

·

Stayed 1 night

I was very pleased and comfortable at this location. I appreciated the call from the hotel to clarify my request for the room for my mom to ensure it was correct. The rooms and towels were clean…a rarity these days for hotels. I enjoyed the wood floors because I didn’t have to see stained and filthy carpet. I loved the friendly staff who made us feel at home. I would definitely visit this hotel again in the future if passing through KY.

10

Jeff

Sep 1, 2025

·

Stayed 1 night

Newer property, very clean. Front desk was extremely polite. Gas , and several food locations right next door. Very happy with over all stay.

2

richard

Jun 12, 2023

·

Stayed 2 nights

Understaffed, stayed 2 days….bed unmade air conditioner was noisy…walls and floor thin so heard walking upstairs.on the plus side the shower was hot

10

Tamara

Oct 5, 2024

·

Stayed 1 night

It was a clean and comfortable stay. Great breakfast and coffee. Staff was really friendly. We had an issue with the iron and ironing board but they quickly addressed that.

10

David

Jul 25, 2025

·

Stayed 1 night

Staff is wonderful at this hotel, always friendly.

6

Kayla

Sep 4, 2025

·

Stayed 1 night

Front desk clerk was absolutely unprofessional and rude! Started our stay off in a wrong foot! 😢

2

michael

Jul 5, 2025

·

Stayed 1 night

Staff refused to change rooms

10

Sharon

Jan 29, 2024

·

Stayed 1 night

The hotel was great. The staff at check in was friendly, efficient and very knowledgeable.

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Location

Location is convenient to the interstate, dining, and area attractions, with several noting a safe feel and an easy drive into Louisville. Some mention airport flight paths and an active industrial area nearby.

Related guest reviews

10

Mary

Apr 11, 2025

·

Stayed 2 nights

The location is very convenient to anything you would need

10

Howard

Dec 30, 2025

·

Stayed 1 night

Room & hotel was clean and all is relatively new. Reminder to bring your white noise machine if insomniac, as hotel is in flight path from Louisville Airport, with UPS flights taking off every 5-7 minutes between 11 PM and 1 AM. Usually can counter this with running fan on room heat/air unit, but not an option at Tru.

10

Hannah

Sep 16, 2025

·

Stayed 4 nights

Parking was easy and available each night. I liked being able to sign into my own Netflix! Breakfast was good and had multiple healthy options. We stayed here for bourbon and beyond and it was an easy drive right to the festival each day!

10

faith

Nov 14, 2023

·

Stayed 4 nights

Nice area, felt safer than some other locales in louisville, great parking for vehicles, easy access

10

Leslie

Feb 27, 2023

·

Stayed 1 night

Very impressed. The hotel is very modern and clean. Easy check-in. The lobby has great seating for socializing. Jenga, checkers and a pool table. It also has an indoor pool. The location is great. 20 minutes from downtown, 10 minutes from expo center. Also it is only 15 minutes from the Jim Beam Distillery. The area is safe and clean. Cracker Barrel and Tumbleweeds right around the corner. I would highly recommend.

8

Lisa

May 22, 2024

·

Stayed 1 night

No true dining available. We asked for guidance and the front desk was of little help. We took a chance and went into Louisville, unable to locate ANY parking (not TRU’s fault)-probably a cool area for locals who know the ins/outs. Hotel backs up to an Amazon facility that was active the entirety of our stay.

8

Jerry

Jul 24, 2025

·

Stayed 1 night

Nice comfortable room and friendly staff. Convenient to interstate and dining options.

10

Cheryl

Jan 4, 2025

·

Stayed 1 night

Super cute contemporary decor, welcoming front desk staff. Room and facilities clean and comfortable. Convenient to interstate and great for a stop over on a long road trip.

10

Wanda

Feb 10, 2024

·

Stayed 1 night

Warehouse area

10

Donna

Nov 12, 2023

·

This property was great Very clean You do have about a 20 minute drive into Louisville but is an easy drive I love that they encourage guests to congregate in the lobby areas and outdoor areas and get to know each other Wonderful staff I will definitely be staying here again

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Dining

Breakfast is generally considered good, with pancake machines and all-day lobby coffee appreciated. Still, several reviews cite limited variety, bland or not-hot items, and occasional staffing gaps.

Related guest reviews

10

Leslie

Aug 15, 2025

·

Stayed 2 nights

Very great and clean space to sleep for the night. Breakfast was actually decent as well

10

Latrice

Mar 6, 2023

·

Stayed 2 nights

I came into town to travel my daughter for a volleyball tournament. I stayed in a room by myself. I did book this hotel because it had free breakfast, but the breakfast was pretty lackluster to be honest for a Hilton hotel. I did grab a bagel and some juice a couple mornings but the automatic pancake machines Aren’t calibrated correctly and the eggs and sausage were beyond bland and boring and undercooked. Other than that the staff was amazing and the room was very clean and the hotel was very cool so overall it would be a nine out of 10 for me.

10

Chris

Apr 28, 2025

·

Stayed 1 night

Check in was quick and the staff was very friendly. The gym was good and the breakfast had many options.

10

Chris

May 14, 2025

·

Stayed 1 night

This property was very clean and the staff was always nice and helpful with any questions. The fitness area was clean and had everything needed for a good workout. the breakfast was always stocked with numerous options.

10

Hannah

Sep 16, 2025

·

Stayed 4 nights

Parking was easy and available each night. I liked being able to sign into my own Netflix! Breakfast was good and had multiple healthy options. We stayed here for bourbon and beyond and it was an easy drive right to the festival each day!

10

Rebecca

Jul 19, 2023

·

Stayed 1 night

New, clean, comfortable and all that we needed! Breakfast was great and 24 hour coffee available!

10

Dennis

Jun 14, 2024

·

Stayed 2 nights

Nice facility. Breakfast staff was unavailable most of time. Did not have any help with pancake device.

8

Greg

Aug 13, 2025

·

Stayed 1 night

Overall it was a great experience but the breakfast wasn't really that great. Options were very limited compared to other hotels, even other Tru hotels.

6

YVONNE

Oct 14, 2024

·

Stayed 1 night

The room was nice and clean the breakfast was not all that the meat and eggs were not hot at all and not a good selection

10

Chavon

Jun 22, 2024

·

Stayed 1 night

Our stay was amazing! Best all around stay for the pay. They the this very unique way of making pancakes 😃

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $124	4 $124	5 $118	6 $113	7 $112
8 $112	9 $113	10 $139	11 $141	12 $142	13 $146	14 $144
15 $126	16 $156	17 $150	18 $156	19 $140	20 $122	21 $131
22 $115	23 $139	24 $141	25 $140	26 $133	27 $103	28 $115
29 $113	30 $139

Su	Mo	Tu	We	Th	Fr	Sa
		1 $144	2 $142	3 $140	4 $116	5 $122
6 $115	7 $142	8 $141	9 $141	10 $155	11 $142	12 $142
13 $112	14 $139	15	16 $141	17 $136	18 $104	19 $98
20 $110	21 $142	22 $141	23 $149	24 $142	25 $126	26 $129
27 $119	28 $142	29 $142	30 $141	31 $141

Tru by Hilton Shepherdsville Louisville South

Prices for Tru by Hilton Shepherdsville Louisville South

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible (Roll-In Shower, Hearing)

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Mobility Accessible

Room, 2 Queen Beds, Mobility Accessible

Room, 2 Queen Beds

Guest reviews of Tru by Hilton Shepherdsville Louisville South

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Shepherdsville Louisville South

Prices for upcoming dates