Morgantown Marriott at Waterfront Place

Facilities include an on-site restaurant and bar, a lobby Starbucks, and a well-liked gym, but the pool and hot tub are repeatedly described as dated or out of order. Parking carries a fee and is a long walk from the garage, with occasional construction detours.

Many guests find the property and rooms very clean, but cleanliness and housekeeping can be inconsistent. Reports include mold or dirty linens/floors and missed service on multi-night stays.

Rooms are modern and often spacious, but comfort and function are mixed. Reviews cite uncomfortable beds, HVAC that struggles and dangerously hot water, noise from adjacent rooms or outside, and occasional amenity issues like nonworking mini-fridges or a lack of in-room microwaves.

Staff are frequently described as friendly, professional, and accommodating, with efficient check-in noted. However, guests also report lapses such as slow or inattentive bar/restaurant service, housekeeping misses, room-type mix-ups, and poor follow-up on maintenance requests.

The riverfront setting with direct access to a walking trail and an easy walk to restaurants, downtown, and WVU is a common highlight. A few guests mentioned concerns about people along the trail.

The on-site restaurant and lobby bar receive many positive comments, and the in-lobby Starbucks is convenient. Several guests, though, found food quality average to poor, breakfast limited or pricey, room-service breakfast disappointing, and service slow.