ibis budget Singapore West Coast

Michael and his team (including Wan Lee) did a great job handling my reservation. Michael very patiently helped me through the check-in process on my phone, which then helped me secure an early check-in around 12:30pm (I arrived around 9:30am). Bus line is right in front of the hotel, which is nice. Really only two negative things to know about this hotel. First, the walls are paper thin (so you can hear everything that happens in the hallway and tons of noises/voices from adjoining rooms, including their bathrooms). Second, the shower is in the toilet/sink room, with no divider. So the shower water sprays the whole bathroom (and the head doesn't really lower to a good angle). Other than that, great stay! House cleaning cleaned the room each day, which was much higher level of service than I'm used to. Thank you for a great first time in singapore!

the room was very very small, no wardrobe to store clothes but the worst was "no window"... How can we make today to rent a room without window... Unbelievable !!

It’s definitely budget but the staff were so helpful and friendly

On check in I was told they had to transfer me toa different hotel down the road. They promised the standard would be the same but after check in, it became clear that it was of much worse condition (also with a much cheaper price tag on Expedia). I tried to contact them multiple times through different ways but never heard back.

Good