Dreams Rose Hall All-Inclusive Resort & Spa
From
511 $US
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From
511 $US
/nuit
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoin...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Parmi les équipements et services offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de départ express et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Montego Bay, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 1361 mètres carrés et comprenant un centre de conférence et 10 des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Fresh, l'un des 6 restaurants de ce complexe touristique et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 2 bars/lounges de l'hébergement.
Chambres
Les 495 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LCD. Votre lit en mousse à mémoire de forme est préparé avec une couette en duvet d'oie et des draps en coton égyptien. Les chambres sont dotées d'un balcon aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
Profitant d'un bel emplacement à Montego Bay, Dreams Rose Hall Resort & Spa - All Inclusive se situe face à l'océan, à moins de 15 minutes de marche de Centre de congrès de Montego Bay et de Rose Hall Great House. Ce complexe touristique tout inclus se trouve à 3,2 km de Half Moon Golf Course et à 14,1 km de Plage de Doctor's Cave Beach.
À proximité
Golf Cinnamon Hill(0.3 miles)
The Shoppes at Rose Hall (centre commercial)(0.7 miles)
Centre de congrès de Montego Bay(0.7 miles)
Rose Hall Great House(0.7 miles)
Golf Three Palms Ocean Course(1.9 miles)
Half Moon Golf Course(2 miles)
White Witch Golf Club(2.5 miles)
Half Moon Equestrian Centre(2.7 miles)
Centre commercial Blue Diamond(5.1 miles)
Centre commercial Whitter Village(5.3 miles)
Greenwood Great House (musée)(5.4 miles)
Tropical Bliss(7.4 miles)
Plage de Doctor's Cave Beach(8.7 miles)
Dead End Beach(8.8 miles)
Walter Fletcher Beach(9.3 miles)
L'aéroport principal le plus proche est : Aéroport international Sir Donald Sangster (MBJ)(8.2 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Rose Hall Road, Montego Bay, Jamaïque
Golf Cinnamon Hill (0.3 miles)
The Shoppes at Rose Hall (centre commercial) (0.7 miles)
Centre de congrès de Montego Bay (0.7 miles)
Rose Hall Great House (0.7 miles)
Golf Three Palms Ocean Course (1.9 miles)
Half Moon Golf Course (2 miles)
Options de chambre
5
Chambre, 1 très grand lit, non-fumeurs, vue montagne
1 Très Grand Lit Double
Couchages 4
370 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
4
Chambre, 1 très grand lit, vue établissement
1 Très Grand Lit Double
Couchages 4
BalconClimatisationWi-Fi (gratuit)Salon séparé
4
Chambre, 2 grands lits, vue établissement
2 Grands Lits Doubles
Couchages 4
BalconClimatisationWi-Fi (gratuit)Salon séparé
5
Chambre, 1 très grand lit, vue océan, en front de mer
1 Très Grand Lit Double
Couchages 4
370 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
5
Chambre, 2 grands lits, non-fumeurs, vue partielle sur l'océan
2 Grands Lits Doubles
Couchages 4
356 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
4
Suite, 1 très grand lit, en front de mer (Royal)
1 Très Grand Lit Double
Couchages 5
BalconClimatisationWi-Fi (gratuit)Salon séparé
3
Chambre, 2 grands lits, non-fumeurs, vue montagne
2 Grands Lits Doubles
Couchages 4
370 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
5
Chambre, 2 grands lits, non-fumeurs, vue océan
2 Grands Lits Doubles
Couchages 4
370 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
4
Suite, 1 très grand lit, en front de mer (Prime Minister)
1 Très Grand Lit Double
Couchages 5
BalconClimatisationWi-Fi (gratuit)Salon séparé
13
Chambre, 1 très grand lit (Ocean Front Walk out)
1 Très Grand Lit Double
Couchages 4
370 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
13
Chambre, 2 grands lits, non-fumeurs, en front de mer (Ocean Front Walk out)
2 Grands Lits Doubles
Couchages 4
370 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
7
Chambre, 1 très grand lit, non-fumeurs, vue partielle sur l'océan
1 Très Grand Lit Double
Couchages 4
370 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
6
Chambre, 1 très grand lit, non-fumeurs, vue océan
1 Très Grand Lit Double
Couchages 4
370 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur Dreams Rose Hall All-Inclusive Resort & Spa
8.2
Très bien
Basé sur 1 450 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents avis concernant le Dreams Rose Hall All-Inclusive Resort & Spa, les clients soulignent systématiquement le personnel accueillant, les piscines agréables et la rivière lente, ainsi que l'emplacement pratique à proximité de l'aéroport, tout en notant que les chambres sont vieillottes et que la qualité de la nourriture et des animations est variable.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les récents avis concernant le Dreams Rose Hall All-Inclusive Resort & Spa, les clients soulignent systématiquement le personnel accueillant, les piscines agréables et la rivière lente, ainsi que l'emplacement pratique à proximité de l'aéroport, tout en notant que les chambres sont vieillottes et que la qualité de la nourriture et des animations est variable.
Les commentaires sur la nourriture vont de plats jamaïcains excellents à des plats de buffet fades ou froids, certains restaurants fermant parfois plus tôt que prévu ou étant complets, et le service en chambre engendrant des frais. L'enregistrement est souvent lent, avec des signalements de pannes d'ascenseur, des fuites au toit et des problèmes occasionnels d'électricité ou de climatisation. La plage est petite et peut être affectée par les algues. Attendez-vous à un complexe familial avec des équipements animés et un service chaleureux, mais avec des chambres plus anciennes et des opérations incohérentes.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, une rivière lente, des toboggans et un petit parc aquatique sont des points forts, et le spa reçoit de bons commentaires. Cependant, certains équipements semblent usés, avec des signalements de zones de piscine sales ou fermées, des pannes d'ascenseur, des fuites au toit et un divertissement limité pendant la journée.
Avis de voyageur à ce sujet
10
Patricia
23 août 2025
·
A séjourné 7 nuits
Very friendly… lots of activities… awesome coffee shop… pools were fun (need work done)… food was wonderful… buffet was great… loved the specialty restaurants… the ocean is breathtaking… wonderful bedding and bathroom products
Very friendly… lots of activities… awesome coffee shop… pools were fun (need work done)… food was wonderful… buffet was great… loved the specialty restaurants… the ocean is breathtaking… wonderful bedding and bathroom products
6
Jennifer
27 juin 2025
·
A séjourné 3 nuits
Amazed 1 elevator was out for 3 days which caused long waits; as I was on the 7th floor. It was amazing that with all the great facilities the one topic of everyone’s vacation was the elevator not working and no sense of urgency to get it fixed.
Amazed 1 elevator was out for 3 days which caused long waits; as I was on the 7th floor. It was amazing that with all the great facilities the one topic of everyone’s vacation was the elevator not working and no sense of urgency to get it fixed.
8
Marcella
22 sept. 2025
·
A séjourné 3 nuits
Check-in was scheduled for 4 pm, but unfortunately, our room wasn’t ready until 6 pm. To their credit, the hotel made up for this by offering us a complimentary late check-out (normally charged at about $50 USD per hour), which was appreciated. The facilities overall were clean and well maintained. However, the spa was missing a sauna and steam room, which was a bit disappointing. Food was mixed. The Italian restaurant was a highlight with very enjoyable meals. The buffet had a decent selection, but many items were served warm or even cold instead of hot, which took away from the experience. The restaurant staff were excellent — very friendly and often went above and beyond to accommodate requests, which really stood out. Entertainment was varied. The DJ played throughout, but the music selection could have covered a wider range of genres. On the other hand, the poolside entertainment was fantastic, and the lazy river/tube pool was a lot of fun — we ended up spending a full day just relaxing there. Rooms were decent and clean. The bathrooms felt a little dated but were well maintained. Overall, it was a comfortable stay with some memorable highlights, though there are a few areas where the experience could be improved.
Check-in was scheduled for 4 pm, but unfortunately, our room wasn’t ready until 6 pm. To their credit, the hotel made up for this by offering us a complimentary late check-out (normally charged at about $50 USD per hour), which was appreciated. The facilities overall were clean and well maintained. However, the spa was missing a sauna and steam room, which was a bit disappointing. Food was mixed. The Italian restaurant was a highlight with very enjoyable meals. The buffet had a decent selection, but many items were served warm or even cold instead of hot, which took away from the experience. The restaurant staff were excellent — very friendly and often went above and beyond to accommodate requests, which really stood out. Entertainment was varied. The DJ played throughout, but the music selection could have covered a wider range of genres. On the other hand, the poolside entertainment was fantastic, and the lazy river/tube pool was a lot of fun — we ended up spending a full day just relaxing there. Rooms were decent and clean. The bathrooms felt a little dated but were well maintained. Overall, it was a comfortable stay with some memorable highlights, though there are a few areas where the experience could be improved.
8
Alejandro
30 nov. 2024
·
A séjourné 4 nuits
This is my second year in a row that we stay at this all inclusive. Staff is second to none and truly go out of their way to make everything perfect. The restaurants are included and the food is amazing. The swim up bar and staff like Aston and Nicardo are the best. The kids enjoyed the pool, lazy river and slides very much. With that said the hotel needs some serious upgrades. This time there were leaks all over the inside of the property. Water caution signs everywhere. One of the elevators was down all week and made getting down from the seventh floor impossible. I will return if the upgrades and repairs are complete. If not it’s a shame. Thank you.
This is my second year in a row that we stay at this all inclusive. Staff is second to none and truly go out of their way to make everything perfect. The restaurants are included and the food is amazing. The swim up bar and staff like Aston and Nicardo are the best. The kids enjoyed the pool, lazy river and slides very much. With that said the hotel needs some serious upgrades. This time there were leaks all over the inside of the property. Water caution signs everywhere. One of the elevators was down all week and made getting down from the seventh floor impossible. I will return if the upgrades and repairs are complete. If not it’s a shame. Thank you.
10
Herman
13 oct. 2025
·
A séjourné 5 nuits
The swim up bar along with the entire resort experience was simply outstanding!
The swim up bar along with the entire resort experience was simply outstanding!
6
Liz
29 avr. 2025
·
A séjourné 3 nuits
Staff is very friendly and food is decent for an all-inclusive resort. Property needs to be updated a little. There were areas of the pool/lazy river that were closed and looked very run down. The swim up bar area was not clean. The restaurants are first come first serve so you end up waiting over an hour and a half for them. We made the best of it all though. Loved the jerked chicken and pork. The bars should really have a menu posted so you know what drinks they offer. I saw them on the website though. Good for a family with kids. You really get what you paid for.
Staff is very friendly and food is decent for an all-inclusive resort. Property needs to be updated a little. There were areas of the pool/lazy river that were closed and looked very run down. The swim up bar area was not clean. The restaurants are first come first serve so you end up waiting over an hour and a half for them. We made the best of it all though. Loved the jerked chicken and pork. The bars should really have a menu posted so you know what drinks they offer. I saw them on the website though. Good for a family with kids. You really get what you paid for.
10
Crystal
30 sept. 2025
·
A séjourné 1 nuit
Resort exceeded my expectations. Food was delicious. Staff was attentive. Lazy river was fun.
Resort exceeded my expectations. Food was delicious. Staff was attentive. Lazy river was fun.
8
Ida
29 nov. 2024
·
A séjourné 5 nuits
I always stay at this resort because it is clean, friendly, and it offers a waterpark on property. Love it.
I always stay at this resort because it is clean, friendly, and it offers a waterpark on property. Love it.
10
Gregory B
8 juin 2025
·
A séjourné 3 nuits
The amount of beachfront is more than most other resorts. Jerk hut is one of the best among other resorts. Lazy river with swim up bar is fabulous. Buffet is excellent. Spa and massages are fantastic. Bathrooms are a little small.
The amount of beachfront is more than most other resorts. Jerk hut is one of the best among other resorts. Lazy river with swim up bar is fabulous. Buffet is excellent. Spa and massages are fantastic. Bathrooms are a little small.
10
Keila
10 juin 2025
·
A séjourné 4 nuits
This resort was great!! The food was top tier and the staff was friendly. I would just suggest to clean the second pool by the swim up bar and lazy river.
This resort was great!! The food was top tier and the staff was friendly. I would just suggest to clean the second pool by the swim up bar and lazy river.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les espaces extérieurs propres, mais la propreté est inconstante. Les signalements incluent de la moisissure ou des odeurs, des insectes, des toilettes publiques sales, des déchets près des piscines et des seaux pour récupérer les fuites dans tout l'établissement.
Avis de voyageur à ce sujet
6
Sashikanth
30 nov. 2024
·
A séjourné 4 nuits
The AC in the room was leaking. Had to call the technician for 3 out of 5 nights we stayed and he would mop it with towels. And the leaks are a common sight across the property. The Coffee shop and the gym had huge buckets and towels as a kind of a permanent install to catch the leaks. The Vegetarian options at lunch and dinner buffet were much limited (and not very many kid friendly options) when compared to our Hilton Cancun experience last year. The pools and the drink bars were great.
The AC in the room was leaking. Had to call the technician for 3 out of 5 nights we stayed and he would mop it with towels. And the leaks are a common sight across the property. The Coffee shop and the gym had huge buckets and towels as a kind of a permanent install to catch the leaks. The Vegetarian options at lunch and dinner buffet were much limited (and not very many kid friendly options) when compared to our Hilton Cancun experience last year. The pools and the drink bars were great.
8
Melissa
23 juil. 2025
·
A séjourné 4 nuits
Everything was great except the cleanliness of the room. It was outdated, plain and very dirty
Everything was great except the cleanliness of the room. It was outdated, plain and very dirty
4
Karyn Tunstall
11 juin 2025
·
A séjourné 3 nuits
The outside of the property of beautiful; however, the inside is dated. The shower was absolutely disgusting. We encountered a power outage and the elevators did not work. My last day the elevator was out and we had to take the stairs with our luggage. Just awful!!!
The outside of the property of beautiful; however, the inside is dated. The shower was absolutely disgusting. We encountered a power outage and the elevators did not work. My last day the elevator was out and we had to take the stairs with our luggage. Just awful!!!
10
Michael
14 oct. 2025
·
A séjourné 7 nuits
The staff were excellent. Everyone was very nice. The room was clean. The food at the buffet was very good.
The staff were excellent. Everyone was very nice. The room was clean. The food at the buffet was very good.
6
Chris
4 nov. 2024
·
A séjourné 3 nuits
The hotel and its property are showing it's age. Lots of garbage around pool and lazy river hidden in bushes. Food at all restaurants was very average. Did not have 1 enjoyable meal except from the Jerk Hut. Very Disapointing. Shower door would not close properly therefore it leaked every shower and we needed extra towels. A couple of extra hooks on the wall to dry items and light on balcony would have been nice.
The hotel and its property are showing it's age. Lots of garbage around pool and lazy river hidden in bushes. Food at all restaurants was very average. Did not have 1 enjoyable meal except from the Jerk Hut. Very Disapointing. Shower door would not close properly therefore it leaked every shower and we needed extra towels. A couple of extra hooks on the wall to dry items and light on balcony would have been nice.
4
Laury
27 août 2025
·
A séjourné 4 nuits
My experience regarding my recent stay at your resort, which I booked through Expedia. Firstly, I would like to address an issue we encountered upon arrival. According to the information provided on your website, children under the age of five are accommodated free of charge. However, we were informed that this was not the case, and we had to pay for our three-year-old child at check-in. This discrepancy was quite disappointing. Additionally, I noticed that the bathrooms in our accommodation require significant upgrades. A serious concern arose when my friend discovered mold on the ceiling in their room, necessitating a room change. Regarding dining options, I found the selections at the buffet-style restaurant to be quite limited. While the seaside restaurant did not meet our expectations, we did enjoy the fried calamari and shrimp appetizer. Conversely, the Jamaican restaurant stood out as an excellent dining option, and we appreciated the café offering a variety of pastries, coffee, and ice cream. On a positive note, the pool facilities were enjoyable, and the beach was easily accessible and well-maintained. However, I was disappointed with the feedback process at checkout. When we expressed our dissatisfaction with the overall experience, there was no follow-up to understand our concerns, which gave the impression that guest feedback is not a priority. Given these experiences, I regret to say that I will likely not return to this resort in the future, and I canno
My experience regarding my recent stay at your resort, which I booked through Expedia. Firstly, I would like to address an issue we encountered upon arrival. According to the information provided on your website, children under the age of five are accommodated free of charge. However, we were informed that this was not the case, and we had to pay for our three-year-old child at check-in. This discrepancy was quite disappointing. Additionally, I noticed that the bathrooms in our accommodation require significant upgrades. A serious concern arose when my friend discovered mold on the ceiling in their room, necessitating a room change. Regarding dining options, I found the selections at the buffet-style restaurant to be quite limited. While the seaside restaurant did not meet our expectations, we did enjoy the fried calamari and shrimp appetizer. Conversely, the Jamaican restaurant stood out as an excellent dining option, and we appreciated the café offering a variety of pastries, coffee, and ice cream. On a positive note, the pool facilities were enjoyable, and the beach was easily accessible and well-maintained. However, I was disappointed with the feedback process at checkout. When we expressed our dissatisfaction with the overall experience, there was no follow-up to understand our concerns, which gave the impression that guest feedback is not a priority. Given these experiences, I regret to say that I will likely not return to this resort in the future, and I canno
6
Mahya Afzalinejad
19 déc. 2024
·
A séjourné 7 nuits
Hotel was old and washrooms near the restaurant and pool were really dirty. Everything else was good.
Hotel was old and washrooms near the restaurant and pool were really dirty. Everything else was good.
6
Kandace
9 nov. 2024
·
A séjourné 3 nuits
The staff were wonderful. Everyone was very friendly and kind. The hotel itself is looking old and run down. The room smelled like mildew and was dusty. The hotel shows a lot of wear and tear.
The staff were wonderful. Everyone was very friendly and kind. The hotel itself is looking old and run down. The room smelled like mildew and was dusty. The hotel shows a lot of wear and tear.
10
romain
29 sept. 2025
·
A séjourné 1 nuit
Clean room. Nice view
Clean room. Nice view
4
Dereni
16 avr. 2025
·
A séjourné 4 nuits
This was such a waste of money. The property was nasty, and the food was horrible. The room had stains on the door wall, restroom. I wish I had listened to some of the reviews. I will never stay here or recommend this place to anyone. I really just don’t have anything nice to say about this place. On the last day our transportation we booked through here, never showed up to take us to the airport. We almost missed our flight.
This was such a waste of money. The property was nasty, and the food was horrible. The room had stains on the door wall, restroom. I wish I had listened to some of the reviews. I will never stay here or recommend this place to anyone. I really just don’t have anything nice to say about this place. On the last day our transportation we booked through here, never showed up to take us to the airport. We almost missed our flight.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement petites et vieillottes, avec des salles de bains compactes et anciennes. Certaines chambres ont des murs fins et du bruit provenant des portes adjacentes. Les problèmes récurrents incluent une climatisation faible ou des problèmes d'eau chaude, bien que plusieurs clients aient apprécié la vue sur l'océan.
Avis de voyageur à ce sujet
8
Breshonda
5 juin 2025
·
A séjourné 5 nuits
The rooms need updating, but the ocean view was beautiful. The food wasn’t the best so that’s why I only gave 3 stars. There was plenty of activities to do throughout the day.
The rooms need updating, but the ocean view was beautiful. The food wasn’t the best so that’s why I only gave 3 stars. There was plenty of activities to do throughout the day.
6
Shoshanna
8 sept. 2025
·
A séjourné 2 nuits
The staff were wonderful and the nighttime entertainment was excellent. However, the stay overall was disappointing. My room was very noisy due to adjoining guests, street traffic, a loud AC unit, and daytime entertainment by the waterpark. Essentials like an ironing board were missing, and the bathroom felt very dated. Buffet dining was underwhelming, with the exception of the Jamaican cuisine night. Most concerning was a serious security breach with my room that required investigation.
The staff were wonderful and the nighttime entertainment was excellent. However, the stay overall was disappointing. My room was very noisy due to adjoining guests, street traffic, a loud AC unit, and daytime entertainment by the waterpark. Essentials like an ironing board were missing, and the bathroom felt very dated. Buffet dining was underwhelming, with the exception of the Jamaican cuisine night. Most concerning was a serious security breach with my room that required investigation.
8
Tracie
8 août 2025
·
A séjourné 4 nuits
Staff was great, excursion options were great, our room was a little small and the AC didn’t get very cool, but overall we had a great time!
Staff was great, excursion options were great, our room was a little small and the AC didn’t get very cool, but overall we had a great time!
8
Zorina
19 sept. 2025
·
A séjourné 4 nuits
The staff was amazing and helpful. Shout out to rochel/rachel she helped us through our blackout on Monday along with Ashley both from the front desk. The rooms need a lil update and a swim up bar would be great by the large pool
The staff was amazing and helpful. Shout out to rochel/rachel she helped us through our blackout on Monday along with Ashley both from the front desk. The rooms need a lil update and a swim up bar would be great by the large pool
6
Gerald
28 sept. 2025
·
A séjourné 3 nuits
Very nice beach and outside area very nice. some of the rooms were not fully operational no hot water and no telephone. Staff did their best to correct the problem .
Very nice beach and outside area very nice. some of the rooms were not fully operational no hot water and no telephone. Staff did their best to correct the problem .
8
Marcella
22 sept. 2025
·
A séjourné 3 nuits
Check-in was scheduled for 4 pm, but unfortunately, our room wasn’t ready until 6 pm. To their credit, the hotel made up for this by offering us a complimentary late check-out (normally charged at about $50 USD per hour), which was appreciated. The facilities overall were clean and well maintained. However, the spa was missing a sauna and steam room, which was a bit disappointing. Food was mixed. The Italian restaurant was a highlight with very enjoyable meals. The buffet had a decent selection, but many items were served warm or even cold instead of hot, which took away from the experience. The restaurant staff were excellent — very friendly and often went above and beyond to accommodate requests, which really stood out. Entertainment was varied. The DJ played throughout, but the music selection could have covered a wider range of genres. On the other hand, the poolside entertainment was fantastic, and the lazy river/tube pool was a lot of fun — we ended up spending a full day just relaxing there. Rooms were decent and clean. The bathrooms felt a little dated but were well maintained. Overall, it was a comfortable stay with some memorable highlights, though there are a few areas where the experience could be improved.
Check-in was scheduled for 4 pm, but unfortunately, our room wasn’t ready until 6 pm. To their credit, the hotel made up for this by offering us a complimentary late check-out (normally charged at about $50 USD per hour), which was appreciated. The facilities overall were clean and well maintained. However, the spa was missing a sauna and steam room, which was a bit disappointing. Food was mixed. The Italian restaurant was a highlight with very enjoyable meals. The buffet had a decent selection, but many items were served warm or even cold instead of hot, which took away from the experience. The restaurant staff were excellent — very friendly and often went above and beyond to accommodate requests, which really stood out. Entertainment was varied. The DJ played throughout, but the music selection could have covered a wider range of genres. On the other hand, the poolside entertainment was fantastic, and the lazy river/tube pool was a lot of fun — we ended up spending a full day just relaxing there. Rooms were decent and clean. The bathrooms felt a little dated but were well maintained. Overall, it was a comfortable stay with some memorable highlights, though there are a few areas where the experience could be improved.
6
Kevan
2 nov. 2025
·
A séjourné 4 nuits
The rooms were very small and need updating.. the food at every restaurant was excellent.
The rooms were very small and need updating.. the food at every restaurant was excellent.
6
Jody
3 juil. 2025
·
A séjourné 3 nuits
My stay was ok. I was disappointed in room with I paid for 180 for upgrade. The room was very run down and dirty also the air conditioning was not working at night.
My stay was ok. I was disappointed in room with I paid for 180 for upgrade. The room was very run down and dirty also the air conditioning was not working at night.
8
A.
23 juil. 2025
·
A séjourné 2 nuits
We loved our stay! Many of the staff members were friendly and accommodating, which made us feel very welcome. Our room, however, was connected to what seemed to be an adjoining family room, and unfortunately, we could hear all of their conversations. This affected the overall quiet and privacy we were hoping for. Otherwise, it was a great experience.
We loved our stay! Many of the staff members were friendly and accommodating, which made us feel very welcome. Our room, however, was connected to what seemed to be an adjoining family room, and unfortunately, we could hear all of their conversations. This affected the overall quiet and privacy we were hoping for. Otherwise, it was a great experience.
6
Jayson
20 déc. 2024
·
A séjourné 1 nuit
There was no hot water in room 292 during our stay. Had to take cold showers
There was no hot water in room 292 during our stay. Had to take cold showers
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour son accueil et son attention dans tous les services. Cependant, l'enregistrement est souvent lent, la communication peut être peu réactive et quelques clients ont signalé des interactions impolies ou des propositions insistantes de parts de temps.
Avis de voyageur à ce sujet
6
Festus
3 août 2025
·
A séjourné 7 nuits
Our stay at Dreams Resort was a disappointment. The front desk staff provided wrong information about our room tier, and the property itself, including the rooms and facilities, felt dated. Dining options were limited, and housekeeping was inconsistent. The aggressive sales pitches were a major issue. We were immediately hit with a timeshare pitch at check-in and constantly hassled throughout our stay. The sales manager was visibly upset and unfriendly after we declined the offer. While the bar, wait, and entertainment staff were friendly, the overall experience was subpar and didn't meet our expectations for the cost or the Hyatt affiliation. We will not be returning.
Our stay at Dreams Resort was a disappointment. The front desk staff provided wrong information about our room tier, and the property itself, including the rooms and facilities, felt dated. Dining options were limited, and housekeeping was inconsistent. The aggressive sales pitches were a major issue. We were immediately hit with a timeshare pitch at check-in and constantly hassled throughout our stay. The sales manager was visibly upset and unfriendly after we declined the offer. While the bar, wait, and entertainment staff were friendly, the overall experience was subpar and didn't meet our expectations for the cost or the Hyatt affiliation. We will not be returning.
8
Calsel A.
19 oct. 2025
·
A séjourné 2 nuits
The housekeeping staff were amazing especially Miss Paulette. I was not in need of anything. The beach was kept clean and lovely two thumbs up to Oneal. The front desk were amazing. Thank you Brianna and Denny at fresh was great. Wonderful staff that's why we come back each year.
The housekeeping staff were amazing especially Miss Paulette. I was not in need of anything. The beach was kept clean and lovely two thumbs up to Oneal. The front desk were amazing. Thank you Brianna and Denny at fresh was great. Wonderful staff that's why we come back each year.
4
Candy
22 juin 2025
·
A séjourné 4 nuits
I booked June 4th and when we arrived we learned it had changed management it’s no longer Hilton it’s now Dream. Arrived early 3:30 check in was supposed to be 4pm we didn’t get our room until 6. That was very unpleasant since we were tired from long travel. Photos are very misleading rooms and most hotel is
I booked June 4th and when we arrived we learned it had changed management it’s no longer Hilton it’s now Dream. Arrived early 3:30 check in was supposed to be 4pm we didn’t get our room until 6. That was very unpleasant since we were tired from long travel. Photos are very misleading rooms and most hotel is
6
Alanzo
3 sept. 2024
·
A séjourné 3 nuits
The check-in was horrible. Lines long and tedious process. Need more people at the counter for check-in.
The check-in was horrible. Lines long and tedious process. Need more people at the counter for check-in.
6
Mario
21 juin 2025
·
A séjourné 3 nuits
Takes forever to check-in. My Check in was for 4pm, didn’t get in room until 7. So be aware
Takes forever to check-in. My Check in was for 4pm, didn’t get in room until 7. So be aware
10
Marcus
12 nov. 2025
·
A séjourné 1 nuit
I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for.
I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for.
10
oneil
22 oct. 2025
·
A séjourné 2 nuits
MR SPENCE AT THE FRONT DESK DID AN EXCEPTIONAL JOB BY ASSITING ME AND ENSURING MY STAY WAS EXCEPTIONAL GOOD AT DREAMS.THE STAFF WAS AMAZING AND FRIENDLY GOOD JOB GUYS KEEP UP THE GOOD WORK.
MR SPENCE AT THE FRONT DESK DID AN EXCEPTIONAL JOB BY ASSITING ME AND ENSURING MY STAY WAS EXCEPTIONAL GOOD AT DREAMS.THE STAFF WAS AMAZING AND FRIENDLY GOOD JOB GUYS KEEP UP THE GOOD WORK.
10
James Edward
19 oct. 2025
·
A séjourné 4 nuits
Emails to property went unanswered over a 2 week period. Numerous attempts were made to contact property
Emails to property went unanswered over a 2 week period. Numerous attempts were made to contact property
6
Xiomara
3 janv. 2025
·
A séjourné 2 nuits
Without having to deal with staff our stay would have been great. However, the staff are very rude and nonchalant about any issues that you have once you check in. We tried to resolve an issue with front desk and it took us two days. One of the front desk staff actually ignored my mom when she asked her questions. It was such a big back and forth. I would love to come back but the staff would make me reconsider.
Without having to deal with staff our stay would have been great. However, the staff are very rude and nonchalant about any issues that you have once you check in. We tried to resolve an issue with front desk and it took us two days. One of the front desk staff actually ignored my mom when she asked her questions. It was such a big back and forth. I would love to come back but the staff would make me reconsider.
8
Laurel
25 juil. 2025
·
A séjourné 4 nuits
Check in was a nightmare. They were completely unorganized and had people waiting 45 minutes to check in. And then once checked in we along with everyone else were told we had to come back for our keys, which took another 30 minutes
Check in was a nightmare. They were completely unorganized and had people waiting 45 minutes to check in. And then once checked in we along with everyone else were told we had to come back for our keys, which took another 30 minutes
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement pratique à environ 15 à 20 minutes de l'aéroport, avec un terrain de golf à côté et un accès facile aux excursions. La plage est petite et parfois affectée par les algues.
Avis de voyageur à ce sujet
8
Christina Maria
6 juil. 2025
·
A séjourné 5 nuits
We loved our week at Dreams! So relaxing and an elevated experience among the many options for all inclusive resorts. We enjoyed the resort entertainment and special touches like the authentic jerk, excellent coffee, and many locations available for lounging by a pool or beach. We felt well cared for and in the hands of professionals for the several shuttles we took for off site excursions. The food was surprisingly very good, fresh, and visually appealing as compared to your typical all inclusive fare offering. We especially loved Rum Factory, and the upgrade for dinner at Saw Mill was for sure worth it. We did 9 holes at Cinnamon Hill next door and this was also fantastic. Our only recommendation would be an improvement to the in-room mini bar, which is advertised as an amenity, but did not include liquor. Would loved to have had the signature Appleton in room to cap off the evenings.
We loved our week at Dreams! So relaxing and an elevated experience among the many options for all inclusive resorts. We enjoyed the resort entertainment and special touches like the authentic jerk, excellent coffee, and many locations available for lounging by a pool or beach. We felt well cared for and in the hands of professionals for the several shuttles we took for off site excursions. The food was surprisingly very good, fresh, and visually appealing as compared to your typical all inclusive fare offering. We especially loved Rum Factory, and the upgrade for dinner at Saw Mill was for sure worth it. We did 9 holes at Cinnamon Hill next door and this was also fantastic. Our only recommendation would be an improvement to the in-room mini bar, which is advertised as an amenity, but did not include liquor. Would loved to have had the signature Appleton in room to cap off the evenings.
8
Marcus
11 avr. 2025
·
A séjourné 1 nuit
Das Hotel ist eine Massenabfertigung mit Schwerpunkt US. Das Essen ist okay, aber nichts Besonderes. Der Strand ist winzig, die Poolanlage sehr groß. Zum Flughafen braucht man ca. 15 Minuten. Wer nur hier Urlaub macht, sieht nichts von der ansonsten fantastischen Insel.
Das Hotel ist eine Massenabfertigung mit Schwerpunkt US. Das Essen ist okay, aber nichts Besonderes. Der Strand ist winzig, die Poolanlage sehr groß. Zum Flughafen braucht man ca. 15 Minuten. Wer nur hier Urlaub macht, sieht nichts von der ansonsten fantastischen Insel.
10
Kirk Peter
19 avr. 2025
·
A séjourné 5 nuits
It was the right size to provide an interesting diverse experience, but not so big that one had to walk an exorbitant amount to get anywhere.
It was the right size to provide an interesting diverse experience, but not so big that one had to walk an exorbitant amount to get anywhere.
8
Nicole R
19 oct. 2024
·
A séjourné 4 nuits
Great location. Close to airport. All inclusive so don’t have to worry about much. Check-in process wasn’t too bad but could have been better if more than one person was available at the desk. It took a long time for anyone to answer the phone at guest services. It rang for 5 minutes before someone picked up. That was frustrating but eventually I was able to speak with someone. Food was pretty good. The massage at the spa was incredible. I booked my own excursions but if needed they have a tours desk for assistance. I hope they get the glitch fixed in the system that allows the guests to make reservations for lunch and dinner. It kept saying that I had reached my limit for making reservations for the day when I hadn’t made any at all. It also seemed like the reservations were booked fairly fast. Our only option was the buffet but it was good. The staff was friendly and welcoming so despite a few hiccups it was a great stay.
Great location. Close to airport. All inclusive so don’t have to worry about much. Check-in process wasn’t too bad but could have been better if more than one person was available at the desk. It took a long time for anyone to answer the phone at guest services. It rang for 5 minutes before someone picked up. That was frustrating but eventually I was able to speak with someone. Food was pretty good. The massage at the spa was incredible. I booked my own excursions but if needed they have a tours desk for assistance. I hope they get the glitch fixed in the system that allows the guests to make reservations for lunch and dinner. It kept saying that I had reached my limit for making reservations for the day when I hadn’t made any at all. It also seemed like the reservations were booked fairly fast. Our only option was the buffet but it was good. The staff was friendly and welcoming so despite a few hiccups it was a great stay.
10
Kimberlyn
7 juil. 2025
·
A séjourné 4 nuits
Overall experience was good, the pool, food options and entertainment was excellent, but the seaweeds drive me nuts…. Did not enjoy the beach.
Overall experience was good, the pool, food options and entertainment was excellent, but the seaweeds drive me nuts…. Did not enjoy the beach.
10
VINTON
11 juil. 2025
·
A séjourné 2 nuits
Easy to get around
Easy to get around
10
Patricia
22 août 2025
·
A séjourné 5 nuits
Delicious food, great entertainment. Property is not too large so easy to get around. Resort is clean. Beach is small but not rocky. Has small waves to enjoy.
Delicious food, great entertainment. Property is not too large so easy to get around. Resort is clean. Beach is small but not rocky. Has small waves to enjoy.
10
Marie
12 oct. 2025
·
A séjourné 2 nuits
f you are traveling with family or kids, or want a resort with lots of on-site amenities (water park, spa, beach, etc.), this hotel delivers quite well, with strong positives in location, staff helpfulness, and activities.
f you are traveling with family or kids, or want a resort with lots of on-site amenities (water park, spa, beach, etc.), this hotel delivers quite well, with strong positives in location, staff helpfulness, and activities.
10
Hakeem
22 oct. 2025
·
A séjourné 2 nuits
Amazing resort. Friendly welcoming staff. The food was spot on and well seasoned unlike other resorts you can tell the buffet ensures true local flavors. The pillows were very soft and comfortable and hotel isnt but 15-20 min from the airport. No complaints wonderful stay.
Amazing resort. Friendly welcoming staff. The food was spot on and well seasoned unlike other resorts you can tell the buffet ensures true local flavors. The pillows were very soft and comfortable and hotel isnt but 15-20 min from the airport. No complaints wonderful stay.
6
Denanauth
19 oct. 2025
·
A séjourné 5 nuits
location for perfect for our stay. close the airport and next door to the golf course. The overall stay was good. Food, beverage, activities, room, amenities, staff courtesy and helpfulness were above average. The resort need to be renovated and modernized.
location for perfect for our stay. close the airport and next door to the golf course. The overall stay was good. Food, beverage, activities, room, amenities, staff courtesy and helpfulness were above average. The resort need to be renovated and modernized.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration est mitigée : beaucoup ont apprécié les plats jamaïcains savoureux et certains restaurants, mais d'autres ont trouvé le buffet fade ou froid avec un choix limité. Les restaurants peuvent fermer plus tôt que prévu ou être complets, certains plats entraînent des suppléments, le service en chambre a des frais de livraison et les boissons peuvent avoir un goût d'eau.
Avis de voyageur à ce sujet
6
Raniya
10 nov. 2025
·
A séjourné 3 nuits
I loved everything besides the fact that all of the restaurants and dining halls closed early. There was no 24/7 dining besides room service which had a very limited menu and they CHARGED $10 for delivery to the room each order. Same thing with the bars, no late night bar they all close BEFORE midnight. For anyone who likes to take mid day naps to recharge then come back out later this would not be the place for you because everything is closed by 6/6:30pm. Outside of this everything else was really nice.
I loved everything besides the fact that all of the restaurants and dining halls closed early. There was no 24/7 dining besides room service which had a very limited menu and they CHARGED $10 for delivery to the room each order. Same thing with the bars, no late night bar they all close BEFORE midnight. For anyone who likes to take mid day naps to recharge then come back out later this would not be the place for you because everything is closed by 6/6:30pm. Outside of this everything else was really nice.
10
Charlene
22 sept. 2025
·
A séjourné 5 nuits
The staff was polite & welcoming and very accommodating. Mangoes resort restaurant was my everyday go to and the waitress Kiesha provided an Exceptional dinning experience with her pleasant personality & positive energy. The rooms were clean and beds were super comfortable. The food at all the onsite restaurants were incredible, the Rum Factory restaurant was my favorite. Overall I had a great experience at Dreams Rosehall & will return again.
The staff was polite & welcoming and very accommodating. Mangoes resort restaurant was my everyday go to and the waitress Kiesha provided an Exceptional dinning experience with her pleasant personality & positive energy. The rooms were clean and beds were super comfortable. The food at all the onsite restaurants were incredible, the Rum Factory restaurant was my favorite. Overall I had a great experience at Dreams Rosehall & will return again.
6
Michael
20 juin 2025
·
A séjourné 4 nuits
Property and staff are nice. Food is HORRIBLE!!!
Property and staff are nice. Food is HORRIBLE!!!
4
Jennifer
21 oct. 2025
·
A séjourné 4 nuits
There were times when NOTHING was available to eat or drink. The buffet had the same items the entire 7 days we were there, nothing different. Restaurants all closed and opened at the same time leaving nowhere in between. Going to check out, ended up in the check in line because they are not marked and stood there over an hour almost missing our taxi to the airport. Hotel could use serious up grading, only one elevator to upper floors on each end. Making people check towels in and out at an all inclusive resort is really a pain, what are we going to do with them??????? Also, it's ALL INCLUSIVE, why do you need my room number for everything? And as far as the all inclusive, it is only all inclusive if you do not smoke! The Smoke Police as I came to call them for the last week complain NO MATTER WHERE YOU SMOKE, that it is a "family resort", well I didn't bring my family, and I do smoke, so where is my inclusion. Will not be going back here.... to many rules, regulations, and just all around lacking on any customer service.
There were times when NOTHING was available to eat or drink. The buffet had the same items the entire 7 days we were there, nothing different. Restaurants all closed and opened at the same time leaving nowhere in between. Going to check out, ended up in the check in line because they are not marked and stood there over an hour almost missing our taxi to the airport. Hotel could use serious up grading, only one elevator to upper floors on each end. Making people check towels in and out at an all inclusive resort is really a pain, what are we going to do with them??????? Also, it's ALL INCLUSIVE, why do you need my room number for everything? And as far as the all inclusive, it is only all inclusive if you do not smoke! The Smoke Police as I came to call them for the last week complain NO MATTER WHERE YOU SMOKE, that it is a "family resort", well I didn't bring my family, and I do smoke, so where is my inclusion. Will not be going back here.... to many rules, regulations, and just all around lacking on any customer service.
8
Marcella
22 sept. 2025
·
A séjourné 3 nuits
Check-in was scheduled for 4 pm, but unfortunately, our room wasn’t ready until 6 pm. To their credit, the hotel made up for this by offering us a complimentary late check-out (normally charged at about $50 USD per hour), which was appreciated. The facilities overall were clean and well maintained. However, the spa was missing a sauna and steam room, which was a bit disappointing. Food was mixed. The Italian restaurant was a highlight with very enjoyable meals. The buffet had a decent selection, but many items were served warm or even cold instead of hot, which took away from the experience. The restaurant staff were excellent — very friendly and often went above and beyond to accommodate requests, which really stood out. Entertainment was varied. The DJ played throughout, but the music selection could have covered a wider range of genres. On the other hand, the poolside entertainment was fantastic, and the lazy river/tube pool was a lot of fun — we ended up spending a full day just relaxing there. Rooms were decent and clean. The bathrooms felt a little dated but were well maintained. Overall, it was a comfortable stay with some memorable highlights, though there are a few areas where the experience could be improved.
Check-in was scheduled for 4 pm, but unfortunately, our room wasn’t ready until 6 pm. To their credit, the hotel made up for this by offering us a complimentary late check-out (normally charged at about $50 USD per hour), which was appreciated. The facilities overall were clean and well maintained. However, the spa was missing a sauna and steam room, which was a bit disappointing. Food was mixed. The Italian restaurant was a highlight with very enjoyable meals. The buffet had a decent selection, but many items were served warm or even cold instead of hot, which took away from the experience. The restaurant staff were excellent — very friendly and often went above and beyond to accommodate requests, which really stood out. Entertainment was varied. The DJ played throughout, but the music selection could have covered a wider range of genres. On the other hand, the poolside entertainment was fantastic, and the lazy river/tube pool was a lot of fun — we ended up spending a full day just relaxing there. Rooms were decent and clean. The bathrooms felt a little dated but were well maintained. Overall, it was a comfortable stay with some memorable highlights, though there are a few areas where the experience could be improved.
10
Colleen
25 nov. 2025
·
A séjourné 3 nuits
Pool was enjoyable and not crowded. Food excellent. Would spend a whole week there and i dont really like all inclusive hotels.
Pool was enjoyable and not crowded. Food excellent. Would spend a whole week there and i dont really like all inclusive hotels.
8
Erica Monique
30 mai 2025
·
A séjourné 2 nuits
The food on the resort was bland with the exception of Mangoes and The Jerk Hut. Two ladies at Mangoes (Nicolene and Julia) were exceptional!!
The food on the resort was bland with the exception of Mangoes and The Jerk Hut. Two ladies at Mangoes (Nicolene and Julia) were exceptional!!
10
Rhea
27 juin 2025
·
A séjourné 7 nuits
Great food (except the jerk hut was more “tourist jerk” than real), great entertainment, lovely pool areas and spa. The Rum Factory restaurant and served Julia deserve a special recognition. Awesome experience there. The main areas are well kept. The rooms are very clean but need some updating. I have been staying at this hotel for years and will continue to do so
Great food (except the jerk hut was more “tourist jerk” than real), great entertainment, lovely pool areas and spa. The Rum Factory restaurant and served Julia deserve a special recognition. Awesome experience there. The main areas are well kept. The rooms are very clean but need some updating. I have been staying at this hotel for years and will continue to do so
6
Lenin
28 juil. 2025
·
A séjourné 7 nuits
Not much food options just a few restaurants, and they were closed 2-3 days out 7 days of the week, not teather, casino and just a few nights activities compared to others all inclusive resorts found in Dominican or Mexico.
Not much food options just a few restaurants, and they were closed 2-3 days out 7 days of the week, not teather, casino and just a few nights activities compared to others all inclusive resorts found in Dominican or Mexico.
10
BARBARA
31 juil. 2025
·
A séjourné 3 nuits
Food was very good - room was clean and bed was comfortable! Lazy River was a plus even for us adults! Beer was cold and drinks were great! Room was always cold and cleaned each day which was good! Frig was restocked each day with 2 beers and soft drinks and water! Bathroom was small but nice and clean. They did want 40.00 to add lobster which we did not pay or eat. Go early for supper or just do the buffet which was delicious
Food was very good - room was clean and bed was comfortable! Lazy River was a plus even for us adults! Beer was cold and drinks were great! Room was always cold and cleaned each day which was good! Frig was restocked each day with 2 beers and soft drinks and water! Bathroom was small but nice and clean. They did want 40.00 to add lobster which we did not pay or eat. Go early for supper or just do the buffet which was delicious
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Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Marie-Eve
8 mars 2025
·
A séjourné 5 nuits
Tres propre, bon service. Le parc aquatique est parfait si vous voyagez avec des enfants. Il manque de meuble dans la chambre. Pas de commode pour poser les valises, une seule chaise pour 4 personnes dans la chambre. Belle expérience dans l'ensemble.
Tres propre, bon service. Le parc aquatique est parfait si vous voyagez avec des enfants. Il manque de meuble dans la chambre. Pas de commode pour poser les valises, une seule chaise pour 4 personnes dans la chambre. Belle expérience dans l'ensemble.
6
Annick
27 août 2024
·
A séjourné 1 nuit
Hôtel qui me mérite pas cinq étoiles. La propreté est moyenne : il y avait des mouches écrasées sur le plafond de la chambre et sur le mur de la douche. L’air climatisé est très bruyant. Le check in est à 16h00, nous sommes arrivés en fin d’après-midi et la chambre n’était pas prête, on nous a remis les clés en début de soirée. Service très lent à la réception et peu enclin à résoudre les défis de la clientèle. Les employées avec lesquelles nous avons parlé à la réception avaient un visage stoïque et n’étaient pas du tout en mode « expérience clientèle ». Les piscines et les aires extérieures de l’hôtel sont magnifiques. L’hôtel est situé à une quinzaine de minutes de l’aéroport, ce qui est bien pratique.
Hôtel qui me mérite pas cinq étoiles. La propreté est moyenne : il y avait des mouches écrasées sur le plafond de la chambre et sur le mur de la douche. L’air climatisé est très bruyant. Le check in est à 16h00, nous sommes arrivés en fin d’après-midi et la chambre n’était pas prête, on nous a remis les clés en début de soirée. Service très lent à la réception et peu enclin à résoudre les défis de la clientèle. Les employées avec lesquelles nous avons parlé à la réception avaient un visage stoïque et n’étaient pas du tout en mode « expérience clientèle ». Les piscines et les aires extérieures de l’hôtel sont magnifiques. L’hôtel est situé à une quinzaine de minutes de l’aéroport, ce qui est bien pratique.
10
Gustave
24 août 2024
·
A séjourné 6 nuits
Bien
Bien
10
Robert
15 mai 2024
·
A séjourné 1 nuit
.
.
10
Vanessa
15 janv. 2026
·
A séjourné 2 nuits
All was good
All was good
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Suppléments facultatifs
Services supplémentaires payants que vous pouvez demander.
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Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les enfants de 5 ans et moins sont inclus s’ils partagent la literie existante avec leurs parents ; le nombre d’enfants qui séjournent gratuitement se base sur les limites de capacité de la chambre. L'établissement facture et collecte des frais supplémentaires de 75 USD par enfant et par nuit pour les enfants âgés de 6 à 14 ans. Veuillez indiquer l'âge exact de tous les enfants compris au moment de la réservation. Des suppléments peuvent s'appliquer si l'âge des personnes qui s'enregistrent ne correspond pas à l'âge indiqué à la réservation.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Une partie de l’eau est réutilisée grâce à un système de recyclage des eaux usées.
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 2 ans ou moins (par adulte enregistré) qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Formalités de départ sans contact disponibles.
- Navette aéroport : 20 USD par personne, aller-retour
- Navette aéroport : 10 USD par enfant, aller-retour (enfants âgés de 6 à 14 ans)
- Supplément en cas de départ tardif : 50.00 USD (sous réserve de disponibilité)
- Lit d'appoint : 25.0 USD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Aire de pique nique/Tables
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Planche à voile
Karaoké
Billard
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit