Is parking available at the property?

Valet parking is available at a fee of EUR 37 per night. Parking height restrictions apply. Reservations are recommended.

What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately EUR 28 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Lyon, within a 5-minute drive of Part Dieu Mall and Historic Site of Lyon. It is 0.2 mi from Hôtel-Dieu and approximately 10.9 mi from Groupama Stadium. Nearby attractions include the Historic Site of Lyon (0.1 km), Place des Jacobins (0.2 km), and Bellecour Square (0.5 km).

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 30 per night, subject to availability. Advance request or confirmation may be required.

Carlton Hotel Lyon - MGallery Collection

Average nightly price at Carlton Hotel Lyon - MGallery Collection by month, last 12 months (USD)
Month	Average price
January	US$221
February	US$211
March	US$231
April	US$244
May	US$247
June	US$281
July	US$200
August	US$168
September	US$275
October	US$277
November	US$250
December	US$262

What guests think

At Carlton Hotel Lyon - MGallery Collection, guests consistently praise the walkable, central setting and welcoming staff; the historic building and lively bar add character, though the single vintage elevator can be slow or occasionally out of service.

Rooms are generally comfortable, some with balconies and views, but a number are small or feel dated, and several reviews mention weak air conditioning and design quirks in bathrooms. Cleanliness is usually strong, while breakfast is often praised for quality and choice, though some guests find it pricey or occasionally inconsistent. Expect a comfortable boutique stay with occasional quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Historic features include a charming bar and a vintage elevator; with only one lift, waits and occasional outages occur. Valet parking is available and helpful, there’s a small spa/steam room, and no full on-site restaurant.

Related guest reviews

6

Hiroyuki

18 Aug 2025

·

Stayed 2 nights

It should have more modern and multiple lifts for such huge number of rooms.

8

Francine

14 Jan 2026

·

Stayed 4 nights

Very clean room, great location, friendly staff. My only comment is that the elevator didn’t work and there are a lot of stairs (we were on the third floor which was the equivalent of 12 sets of stairs), so if you like stairs - great, if you’d prefer less stairs, ask for a room on the 1st or 2nd floor, unless of course the elevator works. The room is really nice and it’s quiet.

10

David

17 Mar 2024

·

Stayed 2 nights

Great hotel. Great location. Fantastic staff and steam room

10

John

2 Jul 2024

·

Stayed 1 night

Location was perfect to walk to all the local sites. Valet for parking was awesome and worth the expense. Plenty of shops and restaurants in the general area. Breakfast buffet was plentiful and made to order coffee and omelettes. Staff was helpful and courteous.

6

geneviève

24 Jun 2022

·

Stayed 1 night

Une nuit pour utiluser une nuit hotel.com et la partager avec ma fille . Idéalement situé ! Chambre avec 2 lits et un balcon, rien à dire. Salle de bain un peu petite et wc non séparé : moins bien pour ce standing. Pas de bouteille d eau à disposition : un véritable point à rectifier. Le spa, n est pas un spa mais un simple hammam.

Translate

8

Denise

14 Jun 2025

·

Stayed 2 nights

We had a narrow balcony area that wrapped around the corner between bedroom and bath. The room was a bit small, but the bathroom was very nice. They had an antique type elevator that added charm to the property. The bar area was ok and did stay open until midnight which was nice. They do not have a restaurant on site but there were many restaurants within walking distance. Overall, I really liked this hotel’s location.

8

Sébastien

7 Feb 2026

·

Stayed 2 nights

L’hôtel a un côté old fashion intéressant. Mention spéciale pour l’ascenseur magnifiquement restauré. Une rénovation des chambres serait cependant bienvenue, tant le mobilier, la salle de bain sont datés. Petit déjeuner avec produit industriels, dont du pain surgelé, quel dommage !!!

Translate

10

Vania

18 Sept 2025

·

Stayed 2 nights

Suite sehr schön und sonnig. Place de la République sehr ruhig. Gutes Frühstücksbuffet (für Frankreich). Sehr zentral gelegen - perfekt, um zu Fuss die Stadt zu erkunden. Auto wird vom Hotel in die öffentliche Parkgarage verschoben und wieder geholt.

Translate

10

Maree

20 Feb 2026

·

Stayed 2 nights

Great location, adjacent central shopping area and short walk to Rue Mercière with lots of dining options. Rooms were clean & a good size. Hotel was just lovely with a lively bar. The standout feature was the magnificent old world elevator with glass sides. Overall, the Carlton Hotel Lyon was the perfect package!

6

Rachel

19 Apr 2025

·

Stayed 2 nights

Very bad parking service.the hotel has a designated area in front of reception and the entire time we were there the space was taken not by cliente.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and bathrooms are generally very clean and well kept. A few guests reported isolated issues such as mold, lingering odors, or missed housekeeping details.

Related guest reviews

8

Amelle

15 Dec 2025

·

Stayed 2 nights

Hôtel idéalement situé dans le centre, propre et confortable

Translate

8

Francine

14 Jan 2026

·

Stayed 4 nights

Very clean room, great location, friendly staff. My only comment is that the elevator didn’t work and there are a lot of stairs (we were on the third floor which was the equivalent of 12 sets of stairs), so if you like stairs - great, if you’d prefer less stairs, ask for a room on the 1st or 2nd floor, unless of course the elevator works. The room is really nice and it’s quiet.

6

ansley

1 Aug 2024

·

Stayed 2 nights

This place was nice enough, but not for how it is advertised. No amenities, but a nice staff. Bathroom and bed needed to be cleaned more throughly. The bathroom had visible grime in the grout of the tile floor and all over the shower, and the bed was not made tightly to where the sheets slid off after sitting down once.

10

Eleni

14 Nov 2025

·

Stayed 4 nights

We enjoyed the central location, it was close to everything. The staff were professional and friendly. The room was comfortable and clean. We had a lovely view from our room. We would definitely stay here again.

10

Sylvie J

31 Oct 2024

·

Stayed 1 night

Great hotel. Good location, very comfortable, very clean, with great service.

8

Eduardo

17 Jun 2025

·

Stayed 1 night

The property was ok however smelled old

8

Stéphane

20 Jul 2023

·

Stayed 2 nights

Hôtel très bien situé à proximité de tout. Le personnel est accueillant et le p. Dej très bon. Mais il y avait des moisissures au dessus du pommeau de douche, je l’ai signalé, en indiquant que c’était limite pour un hôtel de ce type. Les tasses n’ont pas été changées alors que nous restions 2 nuits. Literie convenable.

Translate

8

philippe

16 Feb 2025

·

Stayed 2 nights

Bon séjour, personnel tres accueillant et a l'écoute. Hotel super bien situé pour se promener autour. Une petite note pour le nettoyage trop léger de la télécommande de la tv de la chambre. La salle de bain est ouverte vers labchambre mais n'avait que de fin rideaux, donc un de la lumiere au levée du soleil. Nous avons passé un trés bon sejour.

Translate

6

David

7 Jul 2023

·

Stayed 1 night

Older hotel, ok but wouldn’t book again. Bug on bed.

10

Jesse

17 Mar 2024

·

Stayed 7 nights

This was one of the best hotels I have ever stayed at in a lifetime of business travel. The property is in excellent condition and the room is kept impeccably clean. All of the nice amenities are there as you would expect with a four-star hotel. I highly recommend it.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many rooms are comfortable and some are spacious with balconies or square views. Others feel small or dated, and several reviews cite weak air conditioning and some awkward bathroom designs.

Related guest reviews

8

Felicity

14 Aug 2023

·

Stayed 4 nights

Great location, clean and quiet room with good double glazing. Shower floor very slippery with no grab rail. Didn’t find the rubber non stick mat till day 2 as it was rolled up at the back of the shelf under the sink. Very nice helpful front desk staff and bell hop.

10

Elsbeth

2 Nov 2025

·

Stayed 2 nights

Samuel on front desk/concierge was amazing, nothing too much trouble. Lovely central hotel with a great view across the square. Only slight reservation was the poor aircon in the room

6

Christine

30 Jan 2026

·

Stayed 1 night

This is a 3 star hotel, not 4 star. Building is beautiful and staff is friendly and nice, but decor is faded, common areas look run down and fixtures are cheap. Old hair dryers. No coffee machine in room, just cheap kettle.

8

Walter

9 Jun 2024

·

Stayed 2 nights

Rooms very cramped but staff friendly and helpful and decent breakfast . Good central location

8

sebastien

19 Oct 2025

·

Stayed 2 nights

tres belle place et vue, et service au top. literie bien, et tres bonne isolation phonique.

Translate

10

Grazia

20 Aug 2024

·

Stayed 2 nights

Camera bella con balconcino/finestra molto luminosa, ma veramente troppo piccola. Ci si muove in spazzi ristretti.

Translate

8

Sébastien

7 Feb 2026

·

Stayed 2 nights

L’hôtel a un côté old fashion intéressant. Mention spéciale pour l’ascenseur magnifiquement restauré. Une rénovation des chambres serait cependant bienvenue, tant le mobilier, la salle de bain sont datés. Petit déjeuner avec produit industriels, dont du pain surgelé, quel dommage !!!

Translate

10

Marcelyn

26 Oct 2025

·

Stayed 2 nights

The hotel has so much charm and style! The bedding was very comfortable and the amenities were top notch. We had a room on the 4th floor with a huge balcony that was lovely. The location was perfect for visiting the Vieux Lyon and so many other areas.

8

Connie

3 Sept 2025

·

Stayed 4 nights

Staff excellent and room was nice. The bathrooms were poorly designed with sink facet not properly clearing back of sink and barely reaching beyond the back rim. They were high up so more water landed behind the sink than in the sink proper. Forget thinking about rinsing out your small clothing items...

8

James

6 Aug 2024

·

Stayed 2 nights

Great location. Beautiful, hustoric property. Excellent staff and service. Could not get AC to keep room cool. At best in the mid 70's. Not comfortable for sleeping. Hotel ran out of bottled water for rooms and coffee makers. Water finally arrived late on 2nd day of stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a standout: staff are consistently friendly, proactive, and helpful with recommendations, reservations, and valet assistance. Occasional lapses were noted but were typically resolved promptly.

Related guest reviews

10

BADE

8 Feb 2023

·

Stayed 1 night

We are staying every year in Carlton at the beginning or the end of our ski vacation and it’s always a perfect experience:-) This time due to the weather conditions in our home country we had to prolong our stay for 5 days they managed everything to make us feel at home Great hospitality

10

John

2 Jul 2024

·

Stayed 1 night

Location was perfect to walk to all the local sites. Valet for parking was awesome and worth the expense. Plenty of shops and restaurants in the general area. Breakfast buffet was plentiful and made to order coffee and omelettes. Staff was helpful and courteous.

8

Ashley

24 Jun 2024

·

I can’t stress enough how lovely and helpful the staff at this hotel are. They called restaurants for us, a spa to make massage appointments when theirs was full, and answered any questions we had with so much patience. There were a few issues with our room (the bed frame just broke beneath us while we were sitting there) but they quickly moved us to a room across the hall when they realized it wasn’t a quick fix. Even when the lift in the hotel broke, it was repaired quickly but they offered us the staff lift when they noticed my husband was wearing a knee brace. The room was a little strange, there was no door for the shower area (separate from the toilet) so it was just open to the room when you showered. It also made the room warm from the steam. Were a couple so it was fine but privacy is nice. The AC was also pretty weak, they gave us a fan to help cool down the room but it was still warm and hard to sleep because of the temperature. Our room overlooked the square but noise wasn’t ann issue because they have thick glass for the balcony doors. We were also able to use the sauna a couple of times which was a nice treat.

10

Stephanie H

24 Aug 2025

·

Stayed 2 nights

We spent two lovely nights - would recommend hotel and definitely return. Staff are amazing - kind, helpful, and spoke great English. Hotel is gorgeous and very well located. Electric car charging was easy. We only have very positive things to say 😊

10

Ana

3 Jan 2026

·

Stayed 4 nights

We really enjoyed our stay at the Carlton MGallery. A great location, a lovely, well restored old building, and a room which had plenty of room, big comfy beds and a well appointed bathroom. The provided tea, water, etc, was a nice bonus, and the staff were great throughout. A special mention for the bar staff who, even on new year's eve and new year's day, we're welcoming, professional and did everything to ensure we and other guests had a great time.

10

Keith

15 Sept 2024

·

Stayed 2 nights

The staff at the hotel, specifically the front desk, was OUTSTANDING. They were so helpful and professional. I would highly recommend this hotel to anyone.

10

Laurence

19 Sept 2024

·

Stayed 2 nights

Wonderful staff who go out of their way to help their guests. Good restaurant recommendations and reservations. The hotel has a good location near city center and old Lyon. The hotel is quiet although there is a lot of activity nearby. We stayed last year and had a great room. This year, while we booked the same class of room, it didn’t seem like the same. Nevertheless, we thoroughly enjoyed our stay.

10

Thierry

14 Sept 2025

·

Stayed 1 night

The helpfulness of the folks at the front desk was great.

10

Carol

17 Mar 2025

·

Stayed 5 nights

We had a great time. The hotel and staff were extremely helpful. Great dining recommendations. Beautiful room. Great area. Highly recommended!

10

Joe

23 Aug 2024

·

Stayed 1 night

Upon arrival an associate took care of everything. There was no parking, so he took our bag up to our room and parked the car, then had the car waiting out front the following morning for an early departure to the airport. He took all the worries out of these details which was helpful as this was the last day of our 15-day European trip. The room was beautiful, and the hotel was located near many wonderful restaurants

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very central and walkable, close to shopping, restaurants, Old Lyon, and public transport. Some rooms facing the square can pick up street noise when windows are open.

Related guest reviews

10

Jonathan

16 Oct 2025

·

Stayed 5 nights

Room service breakfast expensive (28E) but very complete and perfectly on time. Staff was always friendly and attentive. Location conveniently central. Eating in area was largely fast-food of low quality. Bicycles and trotinettes made walking frequently unnerving.

10

Daniel

8 Jul 2023

·

Stayed 3 nights

We stayed in a Junior Suite and I highly recommend it. Our three windows opened up on to the square below, with its fountain and its view of the Basilica on the hill and it was just magical. The whole hotel has an modernized 1920s decor...very chic, very cool. Room was well-appointed, fixtures are modern, everything was spotless. Service was superb, even by European standards (US hotel service is largely garbage unless you're staying at 5-star places). The food is supplied by a restaurant in the same building, so dining hours are a little limited, but we did have dinner in our room once and the food was very good. This is now our "spot" when we go to Lyon. Perfect location, too. A short walk to Vieux Lyon and many attractions, good public transit access, nearby pharmacy, grocery store, and a zillion cafes and restaurants. I could spend months here.

10

julio

9 Jun 2025

·

Stayed 2 nights

Excelente. Ótima localização

Translate

10

Eleni

14 Nov 2025

·

Stayed 4 nights

We enjoyed the central location, it was close to everything. The staff were professional and friendly. The room was comfortable and clean. We had a lovely view from our room. We would definitely stay here again.

10

M M GESTAO CONSULT

25 Jan 2026

·

Stayed 1 night

Localização excepcional, prédio histórico muito bem conservado. Quarto espaçoso.

Translate

10

Dan

9 Oct 2024

·

Stayed 4 nights

Great convenient location, central to shopping, tourist sites and financial center. Walkable to all key places.

10

Anna

10 May 2025

·

Stayed 3 nights

The location was very central and ideal for what we wanted to do - restaurants, shops and transport to museums all very close by. Breakfast was very good, rooms and bathrooms were a generous size and very clean. There is one lift though which can get busy, and staying over the weekend with a room overlooking the main square meant it was noisy with the windows open, but to be expected for a central location and a lovely characterful building. Good value for money in general.

10

matthew

4 Aug 2025

·

Stayed 3 nights

Excellent central location

10

Maree

20 Feb 2026

·

Stayed 2 nights

Great location, adjacent central shopping area and short walk to Rue Mercière with lots of dining options. Rooms were clean & a good size. Hotel was just lovely with a lively bar. The standout feature was the magnificent old world elevator with glass sides. Overall, the Carlton Hotel Lyon was the perfect package!

10

Samantha

12 Jul 2023

·

Stayed 4 nights

Thé hôtel is well placed in the city. It is close to a lot of the shopping areas and restaurants. Perfectly situated between the two main rivers that separate old town and the main city center. I would definitely recommend staying here if you come to Lyon.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, and there are many restaurants nearby. Some guests consider it expensive or noted occasional inconsistencies such as cold items or undercooked bacon.

Related guest reviews

10

Jonathan

16 Oct 2025

·

Stayed 5 nights

Room service breakfast expensive (28E) but very complete and perfectly on time. Staff was always friendly and attentive. Location conveniently central. Eating in area was largely fast-food of low quality. Bicycles and trotinettes made walking frequently unnerving.

10

Sarah Elizabeth

28 Oct 2025

·

Stayed 6 nights

Good large, clean room. Staff all really helpful. Breakfast was wonderful

10

John

2 Jul 2024

·

Stayed 1 night

Location was perfect to walk to all the local sites. Valet for parking was awesome and worth the expense. Plenty of shops and restaurants in the general area. Breakfast buffet was plentiful and made to order coffee and omelettes. Staff was helpful and courteous.

8

Sébastien

7 Feb 2026

·

Stayed 2 nights

L’hôtel a un côté old fashion intéressant. Mention spéciale pour l’ascenseur magnifiquement restauré. Une rénovation des chambres serait cependant bienvenue, tant le mobilier, la salle de bain sont datés. Petit déjeuner avec produit industriels, dont du pain surgelé, quel dommage !!!

Translate

10

Cheryl

28 Sept 2024

·

Stayed 1 night

The breakfast room service where you hang order and time on your door was late and I had to call to ask what was going on. So if you’re on a schedule that may not be the best option. The room was a bit stuffy when I arrived but there were plenty of windows to open. The overall staff and quality of the food was great. The area had a number of homeless people on the street and there was lots of graffiti which I didn’t expect. The location is definitely right in the middle of things with a large public walkway just in front of the hotel.

4

Matthew

10 Mar 2025

·

Stayed 1 night

It was a not much different to the other hotels I’ve stayed in that cost half the price. The staff were friendly enough but I found it uninspiring. The bed was so hard we might as well have slept on the floor. Breakfast, what a rip off! The hot food was cold, the selection was good but not of a quality befitting the cost. 28€ was two to three times too expensive for what it was. In my opinion don’t waste you money.

8

Mike

20 Aug 2024

·

Stayed 3 nights

The hotel is clean, our room was nice and clean, fresh water every day, the mattress was uncomfortable, large clean bathroom. The breakfast was good, staff very friendly, only one complaint , I love bacon but it was very undercooked.Other than that it was a great stay.

10

Brant

16 Jul 2025

·

Stayed 3 nights

Great location and staff is very friendly. Breakfast is great as well. Highly recommend.

10

Stéphanie

12 Feb 2025

·

Stayed 1 night

Excellent service, petit déjeuner un peu cher, mais délicieux.chambre très confortable

Translate

8

Angela

8 Aug 2024

·

Stayed 1 night

Excellent breakfast and walkable to Center of Lyon

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $186	9 $205	10 $212	11 $219	12 $176	13 $206	14 $197
15 $155	16 $219	17 $328	18 $364	19 $298	20 $215	21 $224
22 $182	23 $237	24 $249	25	26	27 $218	28 $232
29 $177	30 $223

Su	Mo	Tu	We	Th	Fr	Sa
		1 $255	2 $277	3 $208	4 $262	5 $521
6 $249	7 $394	8 $240	9 $241	10 $196	11 $203	12 $219
13 $154	14 $198	15 $253	16 $206	17 $187	18 $203	19 $199
20 $170	21 $187	22 $190	23 $171	24 $160	25 $215	26 $211
27 $174	28 $195	29 $210	30 $210	31 $233

Carlton Hotel Lyon - MGallery Collection

Prices for Carlton Hotel Lyon - MGallery Collection

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed

Room, 2 Twin Beds

Junior Suite, 1 King Bed (Republic Square View)

Guest reviews of Carlton Hotel Lyon - MGallery Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Carlton Hotel Lyon - MGallery Collection

Prices for upcoming dates