Live Aqua Cancun - Adults Only - All-Inclusive
550 US$
/natt
Snitt för november
Priser för Live Aqua Cancun - Adults Only - All-Inclusive
Välj datum för att se priser och tillgänglighet.
550 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Live Aqua Cancun - Adults Only - All-Inclusive är priset per natt i genomsnitt 333 US$ under den billigaste månaden (september) och 700 US$ under den dyraste månaden (februari), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 582 US$ |
| februari | 700 US$ |
| mars | 598 US$ |
| april | 546 US$ |
| maj | 458 US$ |
| juni | 403 US$ |
| juli | 382 US$ |
| augusti | 360 US$ |
| september | 333 US$ |
| oktober | 426 US$ |
| november | 550 US$ |
| december | 597 US$ |
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nov. · 550 US$
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Dyrast: februari (ca 700 US$)
Billigast: september (ca 333 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 7 utomhuspooler, en nattklubb och utomhustennisbanor.
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 7 utomhuspooler, en nattklubb och utomhustennisbanor.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, kemtvätt/tvättjänster och reception (öppen dygnet runt). Gratis parkeringsservice erbjuds på plats.
Måltider
Du kan äta gott och beundra utsikten över trädgården på SIE7E, en restaurang som specialiserar sig på mexikanska köket, eller ta det lugnt på rummet med rumsservice dygnet runt. Koppla av med en drink på boendets strandbar, bar vid poolen eller en av 5 barer/lounger. Här erbjuds en gratis frukost enligt egen beställning dagligen mellan 07.00 och 12.00.
Rum
Känn dig som hemma i ett av de 371 luftkonditionerade rummen med gratis produkter i minibar och espressobryggare. Sängen har bäddmadrass, duntäcken och egyptiska bomullslakan. Rummen har privata inredda balkonger. Gratis wi-fi ser till att du kan hålla dig uppkopplad, och en 65-tums smart-tv med kabelkanaler erbjuder all underhållning du behöver. Privat badrum med lyxtoalettartiklar och hårtorkar.
Läge
Live Aqua Cancun - Adults Only - All-Inclusive ligger i Cancun (i området Zona Hotelera), 4 min promenad från La Isla Shopping Mall och 6 min från El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc.
Vad finns i närheten
Nichupté-lagunen(0.2 miles)
El Sol de Cancun(0.2 miles)
La Isla Shopping Mall(0.2 miles)
Kukulcan Plaza-shoppingcentret(0.3 miles)
Isla Dorada(0.3 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.3 miles)
Yamil Lu'ums arkeologiska område(0.3 miles)
Playa Marlín(0.4 miles)
Hotellzonens stränder(0.4 miles)
Luxury Avenue Botique Shopping Center(0.5 miles)
Playa Ballenas(1.1 miles)
Playa Chac Mool(1.9 miles)
Aquaworld(2 miles)
Forum By The Sea-shoppingcentret(2.1 miles)
Forum-stranden(2.2 miles)
Cancun, Quintana Roo (CUN-Cancun Intl.)(12.4 miles)
Tulum internationella flygplats (TQO)(108.3 miles)
Parkering
Restaurang
Pool
Rumservice
Parkeringsservice
Tur- och utflyktsdisk
Läge
Boulevard Kukulcan12.5 km, La Isla, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexiko
Nichupté-lagunen (0.2 miles)
El Sol de Cancun (0.2 miles)
La Isla Shopping Mall (0.2 miles)
Kukulcan Plaza-shoppingcentret (0.3 miles)
Isla Dorada (0.3 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.3 miles)
Rumsalternativ
13
Svit (Viento)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
649 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
10
Premium-rum - 1 kingsize-säng - icke-rökare - vid havet (Aqua Club)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
353 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
10
Premium-rum - 1 kingsize-säng - icke-rökare - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
353 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
13
Svit (Wellness Aqua)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
646 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)Privat inomhusbadkarPrivat bubbelbadkar
7
Premium-rum - 2 dubbelsängar - icke-rökare - havsutsikt
Information om rummet
2 Dubbelsängar
Sovplats 3
364 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
8
Premium-rum - 1 kingsize-säng - icke-rökare - utsikt mot trädgården
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
353 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
5
Premium-rum - 2 dubbelsängar - viss havsutsikt
Information om rummet
2 Dubbelsängar
Sovplats 3
353 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
17
Svit - 1 kingsize-säng - bubbelbad - vid havet (Aqua)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
641 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)Privat inomhusbadkarPrivat bubbelbadkar
15
Svit (Honey Moon)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
646 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)Privat inomhusbadkarPrivat bubbelbadkar
8
Premium-rum - 2 dubbelsängar - terrass - vid havet
Information om rummet
2 Dubbelsängar
Sovplats 3
471 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
12
Svit (Tierra)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
753 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
9
Premium-rum - 2 dubbelsängar - icke-rökare - vid havet (Aqua Club)
Information om rummet
2 Dubbelsängar
Sovplats 3
364 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
7
Premium-rum - 1 kingsize-säng - viss havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
353 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
10
Premium-rum - 2 dubbelsängar - icke-rökare - vid havet
Information om rummet
2 Dubbelsängar
Sovplats 3
364 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
10
Premium-rum - 1 kingsize-säng - terrass - vid havet
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
461 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
8
Premium-rum - 2 dubbelsängar - icke-rökare - utsikt mot trädgården
Information om rummet
2 Dubbelsängar
Sovplats 3
364 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
7
Premium-rum - 1 kingsize-säng - icke-rökare - vid havet
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
353 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
Gästrecensioner för Live Aqua Cancun - Adults Only - All-Inclusive
8.9
Fantastiskt
Baserat på 2 219 verifierade recensioner
Vem bor här?
Företag
3%
Par
72%
Familj
10%
Grupper
13%
Ensamresande
1%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Live Aqua Cancun – Endast vuxna – All-inclusive, framhäver gästerna konsekvent en varm och uppmärksam service, en vacker strand med flera pooler, bekväma rum och generellt sett bra mat, tillsammans med en lugn atmosfär endast för vuxna och ett praktiskt läge nära La Isla-gallerian.
Läs merVar detta till hjälp?
Vad gäster tycker
På Live Aqua Cancun – Endast vuxna – All-inclusive, framhäver gästerna konsekvent en varm och uppmärksam service, en vacker strand med flera pooler, bekväma rum och generellt sett bra mat, tillsammans med en lugn atmosfär endast för vuxna och ett praktiskt läge nära La Isla-gallerian.
Vanliga frustrationer inkluderar många betalda cabanas och begränsade kostnadsfria skuggade solstolar vid poolen och stranden. Flera gäster rapporterar långa väntetider vid middagen och ett bokningssystem som gynnar Aqua Club- eller butler-gäster, samt enstaka tilläggsavgifter och svagare drinkar. Sammantaget kan du förvänta dig en fridfull och avkopplande vistelse, endast för vuxna, med fokus på avkoppling vid havet.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Vacker strandnära miljö med flera pooler och ett populärt spa. Aqua Club och grillarna vid poolen är ett plus. Återkommande klagomål handlar om många betalda cabanas och begränsade kostnadsfria solstolar, varmt poolvatten, tidiga poolstängningar och ett stillsamt nattliv.
Relaterade gästrecensioner
6
Ran
30 nov. 2025
·
Stannade 6 nätter
The room was large, clean, and well-maintained, and the food was ok+. However, the most significant issue was the severe lack of available seating in the pool area. The majority of the pool seating consisted of cabanas that required an additional fee. Furthermore, staff members removed guests' personal items to free up loungers, in hopes of receiving extra tips. Finding a free chair to relax by the pool was a constant struggle.
The room was large, clean, and well-maintained, and the food was ok+. However, the most significant issue was the severe lack of available seating in the pool area. The majority of the pool seating consisted of cabanas that required an additional fee. Furthermore, staff members removed guests' personal items to free up loungers, in hopes of receiving extra tips. Finding a free chair to relax by the pool was a constant struggle.
8
Jennifer
17 mars 2025
·
Stannade 5 nätter
Pool was great. The infinity pool that is just 30 seconds to the ocean is the most amazing part of this entire property. If you prioritize a great pool than LIVE Aqua is worth it. Beach, food and staff all were average. The actual restaurants though were way nicer than you average AI resort. They all had their own unique vibe and felt special not low budget in the least. The rooms with a veranda were the best we’ve ever experienced. Modern, spacious and amazingly never humid and wet inside.Weve been to many AI’s and LIVE Aqua gets a solid A over-all.
Pool was great. The infinity pool that is just 30 seconds to the ocean is the most amazing part of this entire property. If you prioritize a great pool than LIVE Aqua is worth it. Beach, food and staff all were average. The actual restaurants though were way nicer than you average AI resort. They all had their own unique vibe and felt special not low budget in the least. The rooms with a veranda were the best we’ve ever experienced. Modern, spacious and amazingly never humid and wet inside.Weve been to many AI’s and LIVE Aqua gets a solid A over-all.
8
Jessica
5 aug. 2025
·
Stannade 4 nätter
Live Aqua was a beautiful resort. The location is perfect as it is conveniently located near the airport. I cannot say more about the staff. They went out of their way to make our stay relaxing and fun. They was a perfect balance of relaxing and entertainment. One complaint I have is the cabana rentals around the pool and on the beach. You have to rent the cabanas for $85/day. Otherwise the lounging chairs were first come first serve. There were an abundance of cabanas, but not enough loungers. I feel at an all inclusive, the cabanas should also be first come first serve. Our group felt this was a way to get more money out of us. They should have been included in the all inclusive package. The food was delicious everywhere. Including the restaurant Carnivore, which is not included on the all inclusive package. However, be aware of the price on the menu. A group of 8, had a $1600 bill. A bit pricey for what was on the menu. The portions of steak were very large, could have shared a steak between two people. Thank you for such a great stay!
Live Aqua was a beautiful resort. The location is perfect as it is conveniently located near the airport. I cannot say more about the staff. They went out of their way to make our stay relaxing and fun. They was a perfect balance of relaxing and entertainment. One complaint I have is the cabana rentals around the pool and on the beach. You have to rent the cabanas for $85/day. Otherwise the lounging chairs were first come first serve. There were an abundance of cabanas, but not enough loungers. I feel at an all inclusive, the cabanas should also be first come first serve. Our group felt this was a way to get more money out of us. They should have been included in the all inclusive package. The food was delicious everywhere. Including the restaurant Carnivore, which is not included on the all inclusive package. However, be aware of the price on the menu. A group of 8, had a $1600 bill. A bit pricey for what was on the menu. The portions of steak were very large, could have shared a steak between two people. Thank you for such a great stay!
8
Kelly
22 juli 2025
·
Stannade 5 nätter
Old school updated property. Still some work to do, the food at all the of onsite restaurants was very good. Only two indoor, others open air, very hot. Plenty of pool area and seating, downside, they charge for a lot of the lounge beds around the pool, not so good. The lounge pool with swim up bar, only area where some of the beds are no charge, quiet and shady, our favorite area.
Old school updated property. Still some work to do, the food at all the of onsite restaurants was very good. Only two indoor, others open air, very hot. Plenty of pool area and seating, downside, they charge for a lot of the lounge beds around the pool, not so good. The lounge pool with swim up bar, only area where some of the beds are no charge, quiet and shady, our favorite area.
8
Colton
24 nov. 2025
·
Stannade 7 nätter
Good view. Only 1 pool has a swim up bar.
Good view. Only 1 pool has a swim up bar.
10
rebecca
8 okt. 2025
·
Stannade 4 nätter
Second time staying here, and we love it. Wish they had more activities. The only big complaint i have is, the week we stayed they were doing construction on the room next to us. It was horrible. Sounded like our wall was being hit with a loud jack hammer. Thank goodnesss we were ocean side for about 80 % of it.
Second time staying here, and we love it. Wish they had more activities. The only big complaint i have is, the week we stayed they were doing construction on the room next to us. It was horrible. Sounded like our wall was being hit with a loud jack hammer. Thank goodnesss we were ocean side for about 80 % of it.
8
Sarah Ann
14 aug. 2025
·
Stannade 4 nätter
The only complaint I have was the pool hours. Our favorite pool which was the coolest temperature closed at 6 pm and the main pool at 8 however the main pool was so hot it felt like a bathtub. Due to safety we planned on utilizing the resort as much as possible and so the pool was our main fun and having to leave the pool so early was a bummer
The only complaint I have was the pool hours. Our favorite pool which was the coolest temperature closed at 6 pm and the main pool at 8 however the main pool was so hot it felt like a bathtub. Due to safety we planned on utilizing the resort as much as possible and so the pool was our main fun and having to leave the pool so early was a bummer
10
Brett
23 okt. 2025
·
Stannade 4 nätter
Everything was great other than the room not being as cool as I would like and they didn’t have as many free chairs and day beds by the pool as they did have rental cabanas. Almost forcing you to have to rent a cabana. With how much I payed for the entire trip for an all inclusive I find it a little unnecessary to then ask to pay additional to enjoy the pool or beach area!
Everything was great other than the room not being as cool as I would like and they didn’t have as many free chairs and day beds by the pool as they did have rental cabanas. Almost forcing you to have to rent a cabana. With how much I payed for the entire trip for an all inclusive I find it a little unnecessary to then ask to pay additional to enjoy the pool or beach area!
6
Fernando
17 sep. 2025
·
Stannade 3 nätter
Pésimo el que desde temprano todas las camas de alberca “sin costo” estén reservadas por el hotel, si quieres una, tienes que pagar $100 dólares el día y solo puedes usar camastros regulares sin costo
Pésimo el que desde temprano todas las camas de alberca “sin costo” estén reservadas por el hotel, si quieres una, tienes que pagar $100 dólares el día y solo puedes usar camastros regulares sin costo
10
Kayla
8 okt. 2025
·
Stannade 7 nätter
Staff was very friendly , very clean rooms & property. Would return. Beach was beautiful. Quiet relaxing vacation. Only complaint would have been the lack of music at the pool ( only what seemed to be elevator music except during aqua fit) if you are looking for a party this is not the resort. If you are looking for quiet you will love. Spa was wonderful. Highly reccomend this resort.
Staff was very friendly , very clean rooms & property. Would return. Beach was beautiful. Quiet relaxing vacation. Only complaint would have been the lack of music at the pool ( only what seemed to be elevator music except during aqua fit) if you are looking for a party this is not the resort. If you are looking for quiet you will love. Spa was wonderful. Highly reccomend this resort.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Recensionerna beskriver i stor utsträckning fastigheten och rummen som mycket rena och välskötta. Ett fåtal noterar slitage eller underhållsproblem (t.ex. läckage, byggnation, skadedjur), men det är inte normen.
Relaterade gästrecensioner
10
Yinan
17 nov. 2025
·
Stannade 6 nätter
Clean room and pool area. Wonderful beach view. Awesome food! Food amazing! Love food!
Clean room and pool area. Wonderful beach view. Awesome food! Food amazing! Love food!
10
NYDIA
4 jan. 2026
·
Stannade 5 nätter
La limpieza excelente. Muy buena atención de todo su personal.
La limpieza excelente. Muy buena atención de todo su personal.
6
Stephanie
22 juli 2025
·
Stannade 3 nätter
Overall, the property is dated. Pool tiles where coming off, experienced shower leaks flooding the room for 2 days, rude dinner waiter, and food selections could be fresh. . However, the pool wait staff where wodnerful and friendly.
Overall, the property is dated. Pool tiles where coming off, experienced shower leaks flooding the room for 2 days, rude dinner waiter, and food selections could be fresh. . However, the pool wait staff where wodnerful and friendly.
10
Flavio
28 dec. 2025
·
Stannade 4 nätter
Limpeza impecável, serviço excelente, atmosfera muito boa, excelente infraestrutura
Limpeza impecável, serviço excelente, atmosfera muito boa, excelente infraestrutura
10
Deborah Elaine
2 nov. 2025
·
Stannade 3 nätter
The hotel was extremely clean and the staff was very friendly and helpful. Pool was hopping with music and entertainment and was enjoyable. The beach sand was like powder and not rocky at all. We had the ocean front room and the view was spectacular of the resort, beach and ocean. . The room was very modern with cordless phone charger on the clock. Also, room has USB port charges. Blackout drapes closed electonically.
The hotel was extremely clean and the staff was very friendly and helpful. Pool was hopping with music and entertainment and was enjoyable. The beach sand was like powder and not rocky at all. We had the ocean front room and the view was spectacular of the resort, beach and ocean. . The room was very modern with cordless phone charger on the clock. Also, room has USB port charges. Blackout drapes closed electonically.
10
Penny
24 nov. 2025
·
Stannade 5 nätter
Room was very clean, staff did everything to make stay perfect.
Room was very clean, staff did everything to make stay perfect.
2
Ivana
26 feb. 2025
·
Stannade 4 nätter
This hotel, I would not recommend it to anyone. It’s really old and dirty, mold and sewer smell throughout the hotel. I just personally think this hotel should not be recommended to anyone. It’s extremely old and dirty and very outdated.
This hotel, I would not recommend it to anyone. It’s really old and dirty, mold and sewer smell throughout the hotel. I just personally think this hotel should not be recommended to anyone. It’s extremely old and dirty and very outdated.
10
Crystal
4 maj 2025
·
Stannade 3 nätter
Excellent service and cleanliness.
Excellent service and cleanliness.
4
Victor
13 maj 2025
·
Stannade 4 nätter
Ongoing construction, leaks around property. Looks run down
Ongoing construction, leaks around property. Looks run down
4
Fernando
23 juli 2025
·
Stannade 5 nätter
Una experiencia muy decepcionante no lo recomiendo en lo absoluto Estuve una semana hospedado en este hotel y, lamentablemente, la experiencia dejó mucho que desear desde varios aspectos. El desayuno fue exactamente el mismo todos los días, con muy pocas opciones de alimentos, lo cual rápidamente se volvió monótono. En cuanto a las bebidas, fue frustrante que en los bares constantemente te negaran acceso a ciertas etiquetas (como etiqueta negra) y te mandaran al bar del lobby, algo poco práctico y sin sentido. La limpieza fue otro gran problema: en la habitación encontramos cucarachas y también vimos muchas en los pasillos. Esto es inaceptable. La propiedad en general se ve muy descuidada, con mobiliario viejo, mal mantenido y un ambiente que transmite abandono. Además, más del 50% de los camastros en el área de alberca eran de paga, lo cual me parece totalmente abusivo. Los gratuitos eran camastros blancos de plástico, de muy baja calidad. En resumen, el servicio, las instalaciones y la calidad general del hotel están muy por debajo de lo que uno espera. No lo recomiendo en lo absoluto!
Una experiencia muy decepcionante no lo recomiendo en lo absoluto Estuve una semana hospedado en este hotel y, lamentablemente, la experiencia dejó mucho que desear desde varios aspectos. El desayuno fue exactamente el mismo todos los días, con muy pocas opciones de alimentos, lo cual rápidamente se volvió monótono. En cuanto a las bebidas, fue frustrante que en los bares constantemente te negaran acceso a ciertas etiquetas (como etiqueta negra) y te mandaran al bar del lobby, algo poco práctico y sin sentido. La limpieza fue otro gran problema: en la habitación encontramos cucarachas y también vimos muchas en los pasillos. Esto es inaceptable. La propiedad en general se ve muy descuidada, con mobiliario viejo, mal mantenido y un ambiente que transmite abandono. Además, más del 50% de los camastros en el área de alberca eran de paga, lo cual me parece totalmente abusivo. Los gratuitos eran camastros blancos de plástico, de muy baja calidad. En resumen, el servicio, las instalaciones y la calidad general del hotel están muy por debajo de lo que uno espera. No lo recomiendo en lo absoluto!
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är moderna, bekväma och har ofta en utmärkt havsutsikt och balkonger. Sängarna får ofta beröm. Vissa gäster rapporterade underhålls- eller A/C-problem, enstaka byggnadsbuller eller begränsad rumsteknik som t.ex. USB-C.
Relaterade gästrecensioner
10
YUN QING
16 nov. 2025
·
Stannade 6 nätter
We upgraded the room to ocean view. Each morning, we woke up to a spectacular Caribbean ocean view that never fails to amaze us! The room is clean and well renovated. This hotel has the best restaurants, staff are super nice and helpful! Highly recommend!
We upgraded the room to ocean view. Each morning, we woke up to a spectacular Caribbean ocean view that never fails to amaze us! The room is clean and well renovated. This hotel has the best restaurants, staff are super nice and helpful! Highly recommend!
6
Bryan
31 juli 2025
·
Stannade 4 nätter
Our room was on the warm side as well as parts of the hotel.
Our room was on the warm side as well as parts of the hotel.
10
Matthew
26 nov. 2025
·
Stannade 4 nätter
An amazing magical romantic experience for mature accomplished adults.
An amazing magical romantic experience for mature accomplished adults.
10
Dishant
2 nov. 2025
·
Stannade 7 nätter
Ocean Front Room
Ocean Front Room
10
Alisha Ann
28 nov. 2025
·
Stannade 7 nätter
Amazing location, beautiful beach, beautiful room and the staff and service were amazing. Can’t wait to go back!
Amazing location, beautiful beach, beautiful room and the staff and service were amazing. Can’t wait to go back!
10
Sunmin
27 okt. 2025
·
Stannade 5 nätter
I really enjoyed my time being here. I was surprised with the location (how convenient to get to the mall by walk). Also, everything seemed clean and neat. However, the first room I used had a broken thermometer (I did not realize it until I changed my room). And the second room I upgraded for ocean front had a broken mirror in the washroom where I had to use a towel to hold it. These were not a really a big deal for me so I did not complain. One thing I would suggest here is offering the reservation system. This was the only thing that will stop me from going back. All the restaurants were like 1hr waiting. I do not understand why the hotels do not allow the guests to book in advance for the restaurants.
I really enjoyed my time being here. I was surprised with the location (how convenient to get to the mall by walk). Also, everything seemed clean and neat. However, the first room I used had a broken thermometer (I did not realize it until I changed my room). And the second room I upgraded for ocean front had a broken mirror in the washroom where I had to use a towel to hold it. These were not a really a big deal for me so I did not complain. One thing I would suggest here is offering the reservation system. This was the only thing that will stop me from going back. All the restaurants were like 1hr waiting. I do not understand why the hotels do not allow the guests to book in advance for the restaurants.
10
Deborah Elaine
2 nov. 2025
·
Stannade 3 nätter
The hotel was extremely clean and the staff was very friendly and helpful. Pool was hopping with music and entertainment and was enjoyable. The beach sand was like powder and not rocky at all. We had the ocean front room and the view was spectacular of the resort, beach and ocean. . The room was very modern with cordless phone charger on the clock. Also, room has USB port charges. Blackout drapes closed electonically.
The hotel was extremely clean and the staff was very friendly and helpful. Pool was hopping with music and entertainment and was enjoyable. The beach sand was like powder and not rocky at all. We had the ocean front room and the view was spectacular of the resort, beach and ocean. . The room was very modern with cordless phone charger on the clock. Also, room has USB port charges. Blackout drapes closed electonically.
10
rebecca
8 okt. 2025
·
Stannade 4 nätter
Second time staying here, and we love it. Wish they had more activities. The only big complaint i have is, the week we stayed they were doing construction on the room next to us. It was horrible. Sounded like our wall was being hit with a loud jack hammer. Thank goodnesss we were ocean side for about 80 % of it.
Second time staying here, and we love it. Wish they had more activities. The only big complaint i have is, the week we stayed they were doing construction on the room next to us. It was horrible. Sounded like our wall was being hit with a loud jack hammer. Thank goodnesss we were ocean side for about 80 % of it.
8
Lisa
13 nov. 2025
·
Stannade 3 nätter
The rooms were great, the staff was attentive and polite, and the common areas were clean. I would have liked a little more music and upbeat energy by at least one of the pools outside.
The rooms were great, the staff was attentive and polite, and the common areas were clean. I would have liked a little more music and upbeat energy by at least one of the pools outside.
10
Sterling
31 okt. 2025
·
Stannade 2 nätter
Great stay for my wife and I. Ocean view suite was perfect little getaway. Just what we needed
Great stay for my wife and I. Ocean view suite was perfect little getaway. Just what we needed
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Service
Servicen beskrivs upprepade gånger som varm, uppmärksam och proaktiv vid poolerna, restaurangerna och städningen. Nackdelar inkluderar påstridiga försäljare av semesterklubbar, långa köer vid incheckningen eller middagen med prioritet för uppgraderade gäster, samt ett fåtal rapporter om inkonsekvent eller orättvis behandling.
Relaterade gästrecensioner
10
Edward
22 okt. 2025
·
Stannade 6 nätter
The staff is amazing!
The staff is amazing!
2
Tien
1 dec. 2025
·
Stannade 3 nätter
Hello, I would like to file a complaint regarding my recent stay and request compensation. My experience at the property was extremely disappointing. The service I received felt noticeably different and less accommodating, and at times it felt like I was being treated unfairly or differently, possibly because I am Asian. I don’t make this claim lightly, but the way staff interacted with me compared to other guests was uncomfortable and unacceptable. On top of that, the transportation service that was included with my reservation was supposed to take me from the hotel to the airport. Nobody arrived to pick me up, even though it was confirmed. Because of this, I was forced to pay out of pocket for a taxi at the last minute. This caused significant stress and extra expenses during my trip. I believe this situation warrants compensation for the poor service and for the transportation cost I had to cover myself. I am requesting: • A refund or partial refund for the stay due to unacceptable service • Reimbursement for the taxi fare to the airport • Additional compensation for the inconvenience and treatment I experienced I can provide details, receipts, and any additional information if needed. Thank you for your assistance — I hope we can resolve this quickly and fairly.
Hello, I would like to file a complaint regarding my recent stay and request compensation. My experience at the property was extremely disappointing. The service I received felt noticeably different and less accommodating, and at times it felt like I was being treated unfairly or differently, possibly because I am Asian. I don’t make this claim lightly, but the way staff interacted with me compared to other guests was uncomfortable and unacceptable. On top of that, the transportation service that was included with my reservation was supposed to take me from the hotel to the airport. Nobody arrived to pick me up, even though it was confirmed. Because of this, I was forced to pay out of pocket for a taxi at the last minute. This caused significant stress and extra expenses during my trip. I believe this situation warrants compensation for the poor service and for the transportation cost I had to cover myself. I am requesting: • A refund or partial refund for the stay due to unacceptable service • Reimbursement for the taxi fare to the airport • Additional compensation for the inconvenience and treatment I experienced I can provide details, receipts, and any additional information if needed. Thank you for your assistance — I hope we can resolve this quickly and fairly.
10
Darrell
9 nov. 2025
·
Stannade 14 nätter
The staff went over and above to see that everyone was happy. I was impressed that management from hotel and resteraunts walked around pool area during the day to get feedback from their services.
The staff went over and above to see that everyone was happy. I was impressed that management from hotel and resteraunts walked around pool area during the day to get feedback from their services.
10
Luis César
5 okt. 2025
·
Stannade 7 nätter
Excelente servicio. No me gustó que te vendan membresias
Excelente servicio. No me gustó que te vendan membresias
10
Jennifer Kathleen
17 juni 2025
·
Stannade 10 nätter
The resort was clean, well staffed, offered numerous dining options and pools. The food was excellent. The staff was attentive. They offered room service in addition to all the dining options, which is unusual for an all inclusive resort. We did not like the initial push for a time share from the concierge and it took a VERY forceful “no” to make that stop. We found you also couldn’t make dinner reservations without a butler, but we either went very early or very late, which was not an issue, as we weren’t generally hungry until late. There was also a dinner option to order take out sushi which we did a couple of times. We also made friends with the manager of the wait staff and he consistently made reservations for us at our preferred restaurants when we asked. It is located across the street from a large, clean, high end shopping mall which was convenient, and was a short bus ride from other local shopping, and Mercado 28. We really loved every bit of our stay and would highly recommend this resort.
The resort was clean, well staffed, offered numerous dining options and pools. The food was excellent. The staff was attentive. They offered room service in addition to all the dining options, which is unusual for an all inclusive resort. We did not like the initial push for a time share from the concierge and it took a VERY forceful “no” to make that stop. We found you also couldn’t make dinner reservations without a butler, but we either went very early or very late, which was not an issue, as we weren’t generally hungry until late. There was also a dinner option to order take out sushi which we did a couple of times. We also made friends with the manager of the wait staff and he consistently made reservations for us at our preferred restaurants when we asked. It is located across the street from a large, clean, high end shopping mall which was convenient, and was a short bus ride from other local shopping, and Mercado 28. We really loved every bit of our stay and would highly recommend this resort.
10
Marcia Suzana
1 dec. 2025
·
Stannade 5 nätter
Wow what an amazing vacation at Live Aqua! It surpassed my expectations. (Ricardo, Alan, Stephany) They must be the most hard-working, efficient, friendliest staff of anywhere I have stayed. The place is beautiful, very well kept, very clean. The food was very good. Our favorite meal was at Azur the mediterranean restaurant. Although many said MB was the best, our party of 4 disagreed. Food was bland and menu choices not great. The Mexican party they threw for us on Thursday was unreal! The food, the beautiful dancers, singers, really brought the Mexican culture there and it was one of our favorite nights. Breakfast at Siete was amazing with choices to make anyone happy. The gentleman at the smoothie station was so fun to talk to! He talked to everyone in line and was so delightful! We also ordered the room service and the food was freshly prepared and beautifully presented. The pool and the beach were spectacular. Enough chairs and beds. The pool was very clean and the staff is on point keeping it that way. The service with drinks at the pool and beach were amazingly attentive. They work SO hard. The bartenders at the bar with the swings were so much fun! We had a great time there laughing and socializing with them. The only complaint is that there never seemed to be enough towels and I'd have to find the towel guy. The only place for improvement was the Aqua Club check in and out took so long! The other couple we traveled with were in and out faster!
Wow what an amazing vacation at Live Aqua! It surpassed my expectations. (Ricardo, Alan, Stephany) They must be the most hard-working, efficient, friendliest staff of anywhere I have stayed. The place is beautiful, very well kept, very clean. The food was very good. Our favorite meal was at Azur the mediterranean restaurant. Although many said MB was the best, our party of 4 disagreed. Food was bland and menu choices not great. The Mexican party they threw for us on Thursday was unreal! The food, the beautiful dancers, singers, really brought the Mexican culture there and it was one of our favorite nights. Breakfast at Siete was amazing with choices to make anyone happy. The gentleman at the smoothie station was so fun to talk to! He talked to everyone in line and was so delightful! We also ordered the room service and the food was freshly prepared and beautifully presented. The pool and the beach were spectacular. Enough chairs and beds. The pool was very clean and the staff is on point keeping it that way. The service with drinks at the pool and beach were amazingly attentive. They work SO hard. The bartenders at the bar with the swings were so much fun! We had a great time there laughing and socializing with them. The only complaint is that there never seemed to be enough towels and I'd have to find the towel guy. The only place for improvement was the Aqua Club check in and out took so long! The other couple we traveled with were in and out faster!
8
mitch
25 okt. 2025
·
Stannade 5 nätter
The man that brought up our luggage asked for a tip before we had a chance to offer one to him. I didnt't like that, otherwise it was a fun time
The man that brought up our luggage asked for a tip before we had a chance to offer one to him. I didnt't like that, otherwise it was a fun time
10
Lynn Marie
23 sep. 2025
·
Stannade 4 nätter
The Service was absolutely top notch. Every individual who we encountered was warm, welcoming, and went out of their way (literally!) to ensure our stay was amazing. Would highly recommend Live Aqua Cancun!
The Service was absolutely top notch. Every individual who we encountered was warm, welcoming, and went out of their way (literally!) to ensure our stay was amazing. Would highly recommend Live Aqua Cancun!
6
Lou S
7 jan. 2025
·
Stannade 4 nätter
The check in process for this resort was awful. After having an unforeseen delayed travel day we were taken to the "5th Floor Club" like it was something special. The attendant then took our passports and disappeared for over half an hour--big red flag. All we wanted to do was get check in, go to our room, and get situated. After an hour they finally got us checked in. Hands down worst check in experience ever. They need to make this better. Overall, a nice place however. Would be nice to have a lunch buffet like they have at breakfast for ease.
The check in process for this resort was awful. After having an unforeseen delayed travel day we were taken to the "5th Floor Club" like it was something special. The attendant then took our passports and disappeared for over half an hour--big red flag. All we wanted to do was get check in, go to our room, and get situated. After an hour they finally got us checked in. Hands down worst check in experience ever. They need to make this better. Overall, a nice place however. Would be nice to have a lunch buffet like they have at breakfast for ease.
6
Soyul
22 jan. 2025
·
Stannade 4 nätter
This was our second visit, as we loved Live Aqua the first time. An older male host at Azur was very clearly dividing guest based on race and it really ruined our night. It was so clear what he was doing. Even though there were plenty of empty tables in the center area with table lamps and wonderful views, we were sat in a dark corner with the only other couple who were not caucasian. The table wasn't even fully set up and the waiter rushed to bring us a flickering lamp after we sat down. Caucasian couples that lined up behind us were sat in the area with all the other caucasians, far away from us. It was like there was an air bubble between us and them. It was so embarrassing to witness and also humiliating. I never thought I'd see this happen in Mexico. It happened three times, so it wasn't an isolated incident. We are deeply saddened and disappointed because we waited a whole year with hopes of visiting Live Aqua again.
This was our second visit, as we loved Live Aqua the first time. An older male host at Azur was very clearly dividing guest based on race and it really ruined our night. It was so clear what he was doing. Even though there were plenty of empty tables in the center area with table lamps and wonderful views, we were sat in a dark corner with the only other couple who were not caucasian. The table wasn't even fully set up and the waiter rushed to bring us a flickering lamp after we sat down. Caucasian couples that lined up behind us were sat in the area with all the other caucasians, far away from us. It was like there was an air bubble between us and them. It was so embarrassing to witness and also humiliating. I never thought I'd see this happen in Mexico. It happened three times, so it wasn't an isolated incident. We are deeply saddened and disappointed because we waited a whole year with hopes of visiting Live Aqua again.
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Läge
Strandläge i Hotellzonen med enkel tillgång till havet och vacker utsikt. Flera noterar att det ligger mittemot La Isla-gallerian och nära flygplatsen. Gästerna känner sig generellt sett trygga och tycker att det är praktiskt för utflykter.
Relaterade gästrecensioner
10
Michael Paul
19 okt. 2025
·
Stannade 7 nätter
La ubicación del hotel es perfecta quedan tiendas y centro comercial justo al frente la playa es una belleza todo queda muy cerca los bares ofrecen muy buena bebida la atención de todos sus trabajadores es maravillosa y la comida es deliciosa es muy limpio el hotel la vista al mar de las habitaciones son un sueño y el servicio de habitacion es excelente
La ubicación del hotel es perfecta quedan tiendas y centro comercial justo al frente la playa es una belleza todo queda muy cerca los bares ofrecen muy buena bebida la atención de todos sus trabajadores es maravillosa y la comida es deliciosa es muy limpio el hotel la vista al mar de las habitaciones son un sueño y el servicio de habitacion es excelente
10
Alisha Ann
28 nov. 2025
·
Stannade 7 nätter
Amazing location, beautiful beach, beautiful room and the staff and service were amazing. Can’t wait to go back!
Amazing location, beautiful beach, beautiful room and the staff and service were amazing. Can’t wait to go back!
10
Rena
9 okt. 2024
·
Stannade 4 nätter
The hotel was beautiful and felt so zen like there. Hotel staff was amazing and everyone so friendly! You feel immersed immediately in relaxation with infinity pool overlooking the beach and the ocean. We felt safe the entire time. The shopping mall La Isla across the street. We can't wait to go back some other time!!
The hotel was beautiful and felt so zen like there. Hotel staff was amazing and everyone so friendly! You feel immersed immediately in relaxation with infinity pool overlooking the beach and the ocean. We felt safe the entire time. The shopping mall La Isla across the street. We can't wait to go back some other time!!
10
Gregory
8 sep. 2025
·
Stannade 6 nätter
We travel to Cancun every year and have stayed at Live Aqua for the 6th time this year. We tried other resorts in the past but Live Aqua is definitely better than the others, when comparing the overall price to the quality of the food (and all the options of restaurants on property), rooms, pool area, service, beach area, etc. What stands out most is the HIGH quality of the service and friendliness! The location is great being right across the street from the mall and very close vicinity to great restaurants, in case you'd like to leave the resort. The ONLY thing that could use improvement is updating the lobby/common areas. Not "bad" by any means. In fact, I'd give everything and staff a 5+ star and the feel of the lobby/common areas a 4 star.
We travel to Cancun every year and have stayed at Live Aqua for the 6th time this year. We tried other resorts in the past but Live Aqua is definitely better than the others, when comparing the overall price to the quality of the food (and all the options of restaurants on property), rooms, pool area, service, beach area, etc. What stands out most is the HIGH quality of the service and friendliness! The location is great being right across the street from the mall and very close vicinity to great restaurants, in case you'd like to leave the resort. The ONLY thing that could use improvement is updating the lobby/common areas. Not "bad" by any means. In fact, I'd give everything and staff a 5+ star and the feel of the lobby/common areas a 4 star.
10
Gerardo
10 dec. 2024
·
Stannade 3 nätter
Beautiful resort, beachfront, adults only. Great restaurants friendly staff
Beautiful resort, beachfront, adults only. Great restaurants friendly staff
10
Charles
25 juli 2025
·
Stannade 4 nätter
Property was amazing, staff very friendly, safe area. Loved to ocean views and pools.
Property was amazing, staff very friendly, safe area. Loved to ocean views and pools.
10
Doug
17 feb. 2025
·
Stannade 6 nätter
Good location on the beach. Close to shopping
Good location on the beach. Close to shopping
10
Leonardo
4 juni 2025
·
Stannade 2 nätter
Great all inclusive by the sea. 🌊 Nice mall and restaurants nearby Excellent spot for a 3 days getaway
Great all inclusive by the sea. 🌊 Nice mall and restaurants nearby Excellent spot for a 3 days getaway
10
Gary
6 jan. 2025
·
Stannade 4 nätter
LiveAqua was very nice. Amazing beach front location, good restaurants and an interesting mix of activities to do.
LiveAqua was very nice. Amazing beach front location, good restaurants and an interesting mix of activities to do.
10
Josefina
21 maj 2025
·
Stannade 3 nätter
Great location!
Great location!
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Måltider
Matens kvalitet beröms ofta (särskilt frukosten, MB och alternativen vid poolen), med flera restauranger på plats och bra rumsservice. Återkommande negativa kommentarer är långa väntetider vid middagen och ingen bokning om man inte uppgraderar, vissa tilläggsavgifter och ibland svaga drinkar.
Relaterade gästrecensioner
8
Daniel
11 mars 2025
·
Stannade 7 nätter
Some staff where great and super attentive, others were just neutral. No lunch or dinner buffet at this resort which is a disappointment at this price point, and breakfast buffet was inferior to some lesser resorts. The drinks are too watered down and not any better from some more average resorts, again at this price point I expected more quality drinks. The smoothie bar (served by Marco) was amazing, all fresh veggies and fruit freshlyade to your liking. The decor and restaurant ambiances were fantastic, like real reaturants instead of cookie cutter all inclusive restaurants, but the food being a hit and miss with some amazing and a few very underwhelming ones. Property is at a Prime beach location in Cancun with some of the best pools. If you care beautiful wavy ocean. Compared to the murky and calmer waters in resorts more distant from the main hotel zone area. Activities less than other resorts. Steakhouse resutrant was paid, which just robs from the all inclusive vibe and experience you want to get when you book an all inclusive.
Some staff where great and super attentive, others were just neutral. No lunch or dinner buffet at this resort which is a disappointment at this price point, and breakfast buffet was inferior to some lesser resorts. The drinks are too watered down and not any better from some more average resorts, again at this price point I expected more quality drinks. The smoothie bar (served by Marco) was amazing, all fresh veggies and fruit freshlyade to your liking. The decor and restaurant ambiances were fantastic, like real reaturants instead of cookie cutter all inclusive restaurants, but the food being a hit and miss with some amazing and a few very underwhelming ones. Property is at a Prime beach location in Cancun with some of the best pools. If you care beautiful wavy ocean. Compared to the murky and calmer waters in resorts more distant from the main hotel zone area. Activities less than other resorts. Steakhouse resutrant was paid, which just robs from the all inclusive vibe and experience you want to get when you book an all inclusive.
8
Melanie Ann
7 nov. 2025
·
Stannade 4 nätter
We are seasoned traveler's & this is a very nice resort with wonderful hard working staff! Dining options are very good, but only take reservations for dining if you upgrade $180 US per nite- otherwise you wait in line with a pager for an hour plus to eat or do the Buffet option. Hotel room is comfortable, clean & has a spa feel. A couple stocked supplies were missing but remedied quickly. Lovely kept grounds with several pools & cabanas to rent $90 US each day that comes with 20min foot massage. Overall give it 4.5 stars as there is always room for improvement.
We are seasoned traveler's & this is a very nice resort with wonderful hard working staff! Dining options are very good, but only take reservations for dining if you upgrade $180 US per nite- otherwise you wait in line with a pager for an hour plus to eat or do the Buffet option. Hotel room is comfortable, clean & has a spa feel. A couple stocked supplies were missing but remedied quickly. Lovely kept grounds with several pools & cabanas to rent $90 US each day that comes with 20min foot massage. Overall give it 4.5 stars as there is always room for improvement.
8
Elaine
28 maj 2025
·
Stannade 3 nätter
Food was okay at best except breakfast was excellent with lots of choice. Wait times for dinner were extremely long mostly 1 hour on average. Plus one restaurant required men in pants. Overall I LOVE it but food and wait times need improvement.
Food was okay at best except breakfast was excellent with lots of choice. Wait times for dinner were extremely long mostly 1 hour on average. Plus one restaurant required men in pants. Overall I LOVE it but food and wait times need improvement.
8
Huibai
30 nov. 2025
·
Stannade 5 nätter
Had a wonderful time at this resort. Place is beautiful and hotel was amenities was great. The only thing that did not earn a 5 star was one of the resturant "hidden garden" every dish was just simply too salty. Despite that we me and wife still very much enjoy live aqua and will return.
Had a wonderful time at this resort. Place is beautiful and hotel was amenities was great. The only thing that did not earn a 5 star was one of the resturant "hidden garden" every dish was just simply too salty. Despite that we me and wife still very much enjoy live aqua and will return.
10
Gregory
11 nov. 2025
·
Stannade 4 nätter
This is an excellent resort. The staff is very friendly and helpful, the room was great with a beautiful view of the Caribbean, and there were many, varied dining options with high quality food. I especially loved the stands in the garden area that served grilled ribs, chicken, hamburgers and more. Pro Tip: the drinks are poured kind of weak so ask for double shots.
This is an excellent resort. The staff is very friendly and helpful, the room was great with a beautiful view of the Caribbean, and there were many, varied dining options with high quality food. I especially loved the stands in the garden area that served grilled ribs, chicken, hamburgers and more. Pro Tip: the drinks are poured kind of weak so ask for double shots.
10
Marcia Suzana
1 dec. 2025
·
Stannade 5 nätter
Wow what an amazing vacation at Live Aqua! It surpassed my expectations. (Ricardo, Alan, Stephany) They must be the most hard-working, efficient, friendliest staff of anywhere I have stayed. The place is beautiful, very well kept, very clean. The food was very good. Our favorite meal was at Azur the mediterranean restaurant. Although many said MB was the best, our party of 4 disagreed. Food was bland and menu choices not great. The Mexican party they threw for us on Thursday was unreal! The food, the beautiful dancers, singers, really brought the Mexican culture there and it was one of our favorite nights. Breakfast at Siete was amazing with choices to make anyone happy. The gentleman at the smoothie station was so fun to talk to! He talked to everyone in line and was so delightful! We also ordered the room service and the food was freshly prepared and beautifully presented. The pool and the beach were spectacular. Enough chairs and beds. The pool was very clean and the staff is on point keeping it that way. The service with drinks at the pool and beach were amazingly attentive. They work SO hard. The bartenders at the bar with the swings were so much fun! We had a great time there laughing and socializing with them. The only complaint is that there never seemed to be enough towels and I'd have to find the towel guy. The only place for improvement was the Aqua Club check in and out took so long! The other couple we traveled with were in and out faster!
Wow what an amazing vacation at Live Aqua! It surpassed my expectations. (Ricardo, Alan, Stephany) They must be the most hard-working, efficient, friendliest staff of anywhere I have stayed. The place is beautiful, very well kept, very clean. The food was very good. Our favorite meal was at Azur the mediterranean restaurant. Although many said MB was the best, our party of 4 disagreed. Food was bland and menu choices not great. The Mexican party they threw for us on Thursday was unreal! The food, the beautiful dancers, singers, really brought the Mexican culture there and it was one of our favorite nights. Breakfast at Siete was amazing with choices to make anyone happy. The gentleman at the smoothie station was so fun to talk to! He talked to everyone in line and was so delightful! We also ordered the room service and the food was freshly prepared and beautifully presented. The pool and the beach were spectacular. Enough chairs and beds. The pool was very clean and the staff is on point keeping it that way. The service with drinks at the pool and beach were amazingly attentive. They work SO hard. The bartenders at the bar with the swings were so much fun! We had a great time there laughing and socializing with them. The only complaint is that there never seemed to be enough towels and I'd have to find the towel guy. The only place for improvement was the Aqua Club check in and out took so long! The other couple we traveled with were in and out faster!
10
Guillermo
26 juli 2025
·
Stannade 6 nätter
Great property. 2nd time staying here. Staff was friendly, helpful and attentive. All the food was so delicious. If you have the option to get access to the Aqua Club lounge on the 5th floor, do it!! It is totally worth it. We went there multiple times per day every day during our stay. They not only have top shelf full bar, but daily snacks for breakfast, lunch and dinner. Make sure to see Guillermo there, he took care of us and made our stay extra special. The pools were great and the room was clean fully stocked mini bar restocked daily with whatever drinks you ask for. Didn't try the spa facilities, but the gym area was great. Also there is a starbucks inside the gift shop which was very convenient. Sushi bar with made to order to-go rolls were great for either a pre-dinner or late night snack option. Favorite restaurant was MB, must try their infamous habanero soup in a bread bowl, totally worth the hype and bacon-wrapped filet miñon. Also the cevicheria with beach front oceans views was amazing, we went there maybe 3 times and each time everything we tried was made fresh and was delicious. Also, the Azur restaurant was very good. Went there twice for breakfast (great in the mornings when you want to skip the buffet( and once for dinner, also very good. Not a party vibe at this hotel, but if you're looking for rest and relaxation at a high-end luxury adults-only resort with a chill vibe with excellent food and service, this is the place
Great property. 2nd time staying here. Staff was friendly, helpful and attentive. All the food was so delicious. If you have the option to get access to the Aqua Club lounge on the 5th floor, do it!! It is totally worth it. We went there multiple times per day every day during our stay. They not only have top shelf full bar, but daily snacks for breakfast, lunch and dinner. Make sure to see Guillermo there, he took care of us and made our stay extra special. The pools were great and the room was clean fully stocked mini bar restocked daily with whatever drinks you ask for. Didn't try the spa facilities, but the gym area was great. Also there is a starbucks inside the gift shop which was very convenient. Sushi bar with made to order to-go rolls were great for either a pre-dinner or late night snack option. Favorite restaurant was MB, must try their infamous habanero soup in a bread bowl, totally worth the hype and bacon-wrapped filet miñon. Also the cevicheria with beach front oceans views was amazing, we went there maybe 3 times and each time everything we tried was made fresh and was delicious. Also, the Azur restaurant was very good. Went there twice for breakfast (great in the mornings when you want to skip the buffet( and once for dinner, also very good. Not a party vibe at this hotel, but if you're looking for rest and relaxation at a high-end luxury adults-only resort with a chill vibe with excellent food and service, this is the place
10
Amanda
29 mars 2025
·
Stannade 5 nätter
Our stay was very enjoyable. The staff were fabulous and super helpful. The room was fantastic and food was good. Housekeeping took great care of our room and we were never without anything. Great beach and pools as well. The only thing that I didn’t care for were some hidden optional expenses. For example, cabanas must be rented daily and there are a lot of them, which makes finding lawn chairs with shade more difficult than the typical all inclusive. Also, most restaurants had what was included and then optional add-ons like other wines. Lastly, one restaurant isn’t included at all in the all inclusive pricing. I haven’t encountered as much optional additional charges at other all inclusives and wish I had known all that when I booked.
Our stay was very enjoyable. The staff were fabulous and super helpful. The room was fantastic and food was good. Housekeeping took great care of our room and we were never without anything. Great beach and pools as well. The only thing that I didn’t care for were some hidden optional expenses. For example, cabanas must be rented daily and there are a lot of them, which makes finding lawn chairs with shade more difficult than the typical all inclusive. Also, most restaurants had what was included and then optional add-ons like other wines. Lastly, one restaurant isn’t included at all in the all inclusive pricing. I haven’t encountered as much optional additional charges at other all inclusives and wish I had known all that when I booked.
10
Nathan
30 sep. 2025
·
Stannade 2 nätter
This was an amazing property. We are so glad we booked here based on other’s reviews. The customer service was top notch, the best found in our travels. The food was great with many different options. For all inclusive food the choices were diverse. We highly recommend the fine dining experience at MB. We went twice during our stay. Again, we highly recommend.
This was an amazing property. We are so glad we booked here based on other’s reviews. The customer service was top notch, the best found in our travels. The food was great with many different options. For all inclusive food the choices were diverse. We highly recommend the fine dining experience at MB. We went twice during our stay. Again, we highly recommend.
8
Fátima
9 juni 2025
·
Stannade 3 nätter
El hotel y la ubicación excelente. Es un hotel todo incluido pero hay muchas cosas en el hotel que tienen costo adicional y no hay suficientes de ocupación libre. Por ejemplo, en la alberca o en la playa para tener un buen lugar hay que pagar adicional. La comida excelente, sin embargo, no hay servicio de bar después de las 6pm en las albercas, todo cierra muy temprano y la calidad de bebidas que se ofrecen no está a premium. Es una barra libre de destilados de baja gama, en los bares de las albercas, tienen limitados los destilados de buena calidad.
El hotel y la ubicación excelente. Es un hotel todo incluido pero hay muchas cosas en el hotel que tienen costo adicional y no hay suficientes de ocupación libre. Por ejemplo, en la alberca o en la playa para tener un buen lugar hay que pagar adicional. La comida excelente, sin embargo, no hay servicio de bar después de las 6pm en las albercas, todo cierra muy temprano y la calidad de bebidas que se ofrecen no está a premium. Es una barra libre de destilados de baja gama, en los bares de las albercas, tienen limitados los destilados de buena calidad.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Eduardo
förra veckan
·
Stannade 4 nätter
Excelente hotel para vacacionar
Excelente hotel para vacacionar
10
Marshall
för 3 veckor sedan
·
Stannade 7 nätter
This resort is a real five star experience. We really felt cared for. Everyone was very helpful. I speak Spanish too, but for travelers who need English, it is not an issue at all. We had a transcendent spa experience and all the fabulous food we could handle. Room was excellent with in-room coffee and filtered drinking water. Many local excursions will come to the resort to pick you up. There is a huge mall across the street, with many high end stores and an aquarium. We also used the concierge to book a short sailing trip on the last night. He was great both in helping us book the event and also support after the sale. I can't imagine a better resort, and I highly recommend it.
This resort is a real five star experience. We really felt cared for. Everyone was very helpful. I speak Spanish too, but for travelers who need English, it is not an issue at all. We had a transcendent spa experience and all the fabulous food we could handle. Room was excellent with in-room coffee and filtered drinking water. Many local excursions will come to the resort to pick you up. There is a huge mall across the street, with many high end stores and an aquarium. We also used the concierge to book a short sailing trip on the last night. He was great both in helping us book the event and also support after the sale. I can't imagine a better resort, and I highly recommend it.
6
Yoon Sook
för 4 veckor sedan
·
Stannade 5 nätter
I understand that a tropical climate comes with high humidity, but the musty smell in our hotel room was overwhelming. It soaked into all my clothes and bags, and even after washing my clothes several times since returning home, the smell still hasn’t gone away. The food was good and the staff were friendly, but because of the smell in the room, I don’t think I would stay here again.
I understand that a tropical climate comes with high humidity, but the musty smell in our hotel room was overwhelming. It soaked into all my clothes and bags, and even after washing my clothes several times since returning home, the smell still hasn’t gone away. The food was good and the staff were friendly, but because of the smell in the room, I don’t think I would stay here again.
10
Thomas
6 okt. 2026
·
Stannade 6 nätter
Literally perfect. We couldn’t ask for a better stay! Best honeymoon ever!
Literally perfect. We couldn’t ask for a better stay! Best honeymoon ever!
10
Raymond
29 sep. 2026
·
Stannade 4 nätter
This was our first Cancun trip, and this resort was a perfect introduction. Staff were amazing and the resort was clean and organized. The purpose of this trip was relax and recover and this resort accommodated that. Food was good but not great, but over all satisfactory experience. Would recommend to family and friends
This was our first Cancun trip, and this resort was a perfect introduction. Staff were amazing and the resort was clean and organized. The purpose of this trip was relax and recover and this resort accommodated that. Food was good but not great, but over all satisfactory experience. Would recommend to family and friends
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
november 2026
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december 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-11-06: NO DATA
- 2026-11-07: 1056.155819385498USD
- 2026-11-08: 520.7596424997254USD
- 2026-11-09: 533.3891563693543USD
- 2026-11-10: 508.4033122809448USD
- 2026-11-11: 823.195850385498USD
- 2026-11-12: 873.3546953854981USD
- 2026-11-13: 832.1129783854981USD
- 2026-11-14: 832.1129783854981USD
- 2026-11-15: 538.9623613693542USD
- 2026-11-16: 544.5355663693542USD
- 2026-11-17: 539.692517895996USD
- 2026-11-18: 544.5355663693542USD
- 2026-11-19: 615.6486620947265USD
- 2026-11-20: 593.1436493897095USD
- 2026-11-21: 625.8638461420899USD
- 2026-11-22: 625.8638461420899USD
- 2026-11-23: 780.839492385498USD
- 2026-11-24: 780.839492385498USD
- 2026-11-25: 838.800824385498USD
- 2026-11-26: 841.030106385498USD
- 2026-11-27: 838.800824385498USD
- 2026-11-28: 841.030106385498USD
- 2026-11-29: 543.5603235266418USD
- 2026-11-30: 551.4888403394165USD
- 2026-12-01: 576.2875616207886USD
- 2026-12-02: 543.5603235266418USD
- 2026-12-03: 575.7455483854981USD
- 2026-12-04: 858.864362385498USD
- 2026-12-05: 716.190314385498USD
- 2026-12-06: 543.4209253693542USD
- 2026-12-07: 543.5603235266418USD
- 2026-12-08: 537.6156962525024USD
- 2026-12-09: 572.3268579014282USD
- 2026-12-10: 810.9347993854981USD
- 2026-12-11: 560.0337636939697USD
- 2026-12-12: 537.6156962525024USD
- 2026-12-13: 546.5361578345947USD
- 2026-12-14: 520.7596424997254USD
- 2026-12-15: 520.7596424997254USD
- 2026-12-16: 520.7596424997254USD
- 2026-12-17: 520.7596424997254USD
- 2026-12-18: 520.7596424997254USD
- 2026-12-19: 538.6147163797302USD
- 2026-12-20: 538.6147163797302USD
- 2026-12-21: 546.5361578345947USD
- 2026-12-22: 560.4234526373291USD
- 2026-12-23: 560.4234526373291USD
- 2026-12-24: 771.6238387075196USD
- 2026-12-25: 1079.0007894316407USD
- 2026-12-26: 1079.0007894316407USD
- 2026-12-27: 1079.0007894316407USD
- 2026-12-28: 1079.0007894316407USD
- 2026-12-29: 1079.0007894316407USD
- 2026-12-30: 1079.0007894316407USD
- 2026-12-31: 1116.680744046753USD
- 2027-01-01: 1079.0007894316407USD
- 2027-01-02: 542.5683447411805USD
- 2027-01-03: 511.8320715435791USD
- 2027-01-04: 528.6952346704102USD
- 2027-01-05: 511.8320715435791USD
- 2027-01-06: 511.8320715435791USD
Personalen i receptionen välkomnar gästerna vid ankomst. Kreditkortet som användes för bokningen måste uppvisas av kortinnehavaren vid incheckning tillsammans med motsvarande fotolegitimation. Andra arrangemang måste samordnas med boendet före ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- Fester och gruppevenemang är inte tillåtna på boendet.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och utomhusbelysning.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Poolen är tillgänglig mellan 08.00 och 18.00.
- Gäster under 18 år är inte tillåtna på det här boendet, som endast är avsett för vuxna.
- Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter).
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för husdjur: USD 100 per husdjur per natt
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Pool
Rumservice
Parkeringsservice
Tur- och utflyktsdisk
Aktiviteter
Pool
Tennisbanor
Privat strand
Trädgård
Strand - i närheten
Biljard
Pool utomhus
Uppvärmd utomhuspool
Levande musikunderhållning
Pool (Infinity)
Utemöbler
Pool (Seasonal Outdoor)
Bordtennis
Terrass
Fitness Center (nearby)
Tjänster
Tur- och utflyktsdisk
Kemtvätt
Städning
Bankettinrättningar
Värdeförvaring
Bankomat
Bagageförvaring
Plats för rökning
Express in- och utcheckning
Självtvätt
24-Hour Front Desk
Concierge Services
Allmänt
Rumservice
Restaurang
Rökfria rum
Bastu
Badtunna/Jacuzzi
Ångrum
Massage
Spa och hälsocenter
Frisörsalong
Kroppsbehandlingar
Ansiktsbehandling
Bar vid poolen
Frukost på rummet
Endast för vuxna
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkering
Parkering
Parkeringsservice
Gratis parkering
Laddningsstation för elbil
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi