Name: SpringHill Suites by Marriott Nashville Vanderbilt/West End
Address: 1800 West End Avenue, West End, Nashville, Tennessee, United States of America, Nashville, Davidson County, US
Price range: $170–$492 per night
Rating: 8.85

What guests think

Across recent reviews, SpringHill Suites by Marriott Nashville Vanderbilt/West End earns praise for friendly, accommodating staff, generally clean, comfortable suites, and a convenient location about a mile from Broadway with walkable access to restaurants and Vanderbilt.

Recurring downsides include paid parking that many find expensive and awkward to access, street noise affecting some rooms, and intermittent maintenance disruptions such as construction, an elevator outage, and a few water-supply issues. Breakfast is frequently described as good with solid variety, though a few guests found it mediocre or limited. Overall, expect a comfortable, well-located stay with standout service if you can tolerate parking fees and potential city noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site facilities include an indoor pool and a small gym that guests generally like, plus a bar. Multiple reviews note paid on-site parking that is expensive, tight, or confusing, occasional elevator issues, and periods of lobby construction.

Related guest reviews

8

Todd

Dec 30, 2024

·

Stayed 2 nights

Overall, a decent hotel. Staff was great. Rooms were fine. One elevator was broken so that was a little inconvenient. There’s an attached parking deck but it’s a bit of a hot mess in how it was designed. If you have a bigger vehicle, good luck. Major positive: Short drive to all the fun spots on Broadway. And there’s a Parlor Doughnuts just a 2 min walk away.

8

Stanton

Jun 23, 2025

·

Stayed 1 night

Check in was at 3 so i waited until 3 to check in and get the day started only to be told to return in 30 minutes because room wasn't ready. Also the whole place is under major construction . Didn't have to hear it but everything was a work zone and not a beautiful $220 per night hotel. Not to mention the waterbottle in our room was $6 lol. And parking was $35 nightly with broken entrance gates

8

Matthew

Aug 17, 2023

·

Stayed 2 nights

Parking was a bit difficult. Great location. Pool was not really super clean. Breakfast was nice. Front desk is why they got 4s. They seemed too busy to help.

10

Malgosia

Jul 5, 2023

·

Stayed 3 nights

We like the room , it was pretty decent. Not a luxury place , but clean and quiet. Nice gym and swimming pool. Walking distance to the main street , bars and restaurants.

4

Christie

Apr 29, 2024

·

Stayed 5 nights

day 1 of a 6 day stay and we asked to cancel the last day. They said to work with Hotels.com as we expected. However, when hotels.com called they refused to cooperate. Parking is very expensive $35 PER NIGHT. Elevators are rickity and rattle. No outdoor space.

10

Jessica

Jul 15, 2025

·

Stayed 3 nights

The staff was welcoming and caring. Super kind. The room was nice and big. The pool nice and cool in the humid heat. Break selection was decent, though I wish there was better waffles or pancakes.

10

Stephanie

Oct 4, 2025

·

Stayed 3 nights

Kind and friendly staff, great location. The indoor pool is nice and clean.

8

Charlene

Jul 20, 2024

·

Stayed 1 night

Clean room, friendly staff, onsite bar with some evening entertainment. Parking is an extra fee, but it's charged everywhere in Nashville. Only about a mile from music row which was walkable.

10

Teri

Jan 4, 2025

·

Stayed 3 nights

Great. Loved the workout center

10

Ebony

Apr 15, 2023

·

Stayed 2 nights

I loved the breakfast and the indoor pool. I wasn't happy about paying for parking in the garage but Downtown Nashville has become a busy place so costs rise as expected.

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Cleanliness

Most guests report clean rooms and public areas, with several praising spotless suites. A minority cite issues such as stained or dirty furnishings, mold, cobwebs, or lingering odors.

Related guest reviews

10

OLA

Aug 2, 2025

·

Stayed 2 nights

Staff was great, hotel was clean & we felt safe.

10

freda

Sep 23, 2024

·

Stayed 1 night

Nice spot and very clean!

10

Rocio

Jul 4, 2023

·

Stayed 3 nights

The property is very well maintained. The staff is very friendly and the morning breakfast is adequate. The location of the property is outstanding if you want to do things in the downtown area without paying an arm and a leg. We were bummed out about their pool being an indoor pool, but that's just a personal preference. The rate for parking is pretty high, though, so keep that in mind. The rooms were cleaned everyday which I really appreciated. Overall, it was a great experience.

10

Tanya

Nov 23, 2025

·

Stayed 1 night

We had a great experience at this hotel. Our suite was the perfect size for my family. It was very clean and spotless. The breakfast was delicious and the staff was friendly. Will definitely visit again!

4

JOSEPH

Nov 9, 2025

·

Stayed 3 nights

Room dirty, looked like blood on curtains, Black mold in bathroom, big stain on carpet, Bed gard as a rock, Reserved a king size bed got a queen.

10

Sarah

Oct 20, 2025

·

Stayed 3 nights

The room I stayed in had some wear and tear on the walls and cob webs on the ceilings. It also had an odd odor. Overall it was a comfortable stay and the stay so friendly.

10

Saundra

Jan 6, 2025

·

Stayed 4 nights

Room was extremely clean and never heard our neighbors

4

Ericka

Jan 19, 2025

·

Stayed 2 nights

Rooms weren’t very clean. Had to change rooms when we checked in because of a dirty bathroom and room not being clean. Hotel was very loud also.

2

edwin

May 10, 2024

·

Stayed 2 nights

Room was not clean(couch had stains all over it). Bathroom toilet runs constantly day and night.

8

Elizabeth

Oct 6, 2025

·

Stayed 3 nights

Warm welcome on arrival. Room was spacious and clean. Breakfast was good with lots to choose from. Location was good as not far from Music Row with its bars and restaurants. Also within walking distance to Broadway and the other sights. Bar staff and reception staff very friendly.

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Rooms

Rooms are spacious and comfortable, with a split shower/toilet layout that some like and others find awkward. Some rooms face notable street noise and a few show wear or maintenance issues like misfitting shower doors.

Related guest reviews

10

Robin

Apr 8, 2025

·

Stayed 1 night

Loved that there were 2 queens and 1 pullout so my whole family fit comfortably. Also had separate toilet and shower with 2 sinks. Good breakfast! Easy parking connected!

8

Philip

Jul 18, 2023

·

Stayed 1 night

The hotel need the elevators to be remodeled and some furniture in the room. The rooms are big and nice.

6

Kathleen

Sep 13, 2025

·

Stayed 2 nights

The receptionist accommodated my early arrival although she ignored my request for a quiet room as I found out that first Saturday night. Overlooking Broadway, I felt like I was sleeping on a NASCAR racetrack where cars with sirens were also allowed until 2am. Sunday night was the same thing although for not as late into the night. At the very least, provide earplugs for your guests.

6

Benjamin

Mar 11, 2024

·

Stayed 1 night

This felt like it could do with an update. No usb outlets. Large charge for room water (haven’t people stopped that these days?) misinformation from front desk regarding EV charging (told to go over a mile away, when it turns out there were 250kW chargers <.1 miles away). And the room was a little noisy between the street and the elevator. But it was conveniently located for the Bridgestone arena, which was the main purpose.

6

Michael

Oct 4, 2025

·

Stayed 1 night

Busy street very loud all hours of the night, terrible parking

6

Leonard

Aug 16, 2024

·

Stayed 4 nights

The staff was friendly and the bed was comfortable. The fact that neither the bathroom or the shower areas didn't have a fan was unusual. The towels were not very pleasant smelling. The shower door wouldn't close all the way. Even though I arrived on Wednesday at 2:30 pm and left Saturday by 11 am I was still charged for 4 days worth of parking at basically $40 a day.

10

Amy

Nov 5, 2024

·

Stayed 3 nights

Very comfortable beds. Clean. Lobby always smelled really good. Nice breakfast. Quiet area. Room set up with bathroom was a little weird with the shower and toilet being separated. Would stay again.

10

James

Sep 1, 2025

·

Stayed 2 nights

Excellent room. Only problem was shower door didn't close completely. so water went onto the floor outside of the shower.

6

Tracey

Jul 14, 2024

·

Stayed 2 nights

Decent, needs a bit of a refresh

8

chris

Jul 1, 2024

·

Stayed 1 night

Good stay, easy check in, and a clean room. Only complaints would be the bathroom. Shower and toilet were in 2 separate rooms with a large closet in between. Made very little sense.

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Service

Service is consistently friendly and accommodating, with many citing helpful front-desk staff and flexible early check-ins. A few report communication lapses during maintenance outages or delays, and occasional incorrect information.

Related guest reviews

10

Brock

Dec 21, 2022

·

Staff here was absolutely incredible. Loved it and will be back just due to staff.

10

Jeanine

May 23, 2025

·

Stayed 2 nights

This was a great place to stay! First, very friendly staff! We got there very early and they were able to accommodate us by getting us into a room early. The rooms were VERY clean, breakfast was great, the location is fantastic. It's a short walk to all the bars on broadway. We will definitely stay here again!

10

Donna

May 22, 2023

·

Stayed 2 nights

Staff was very accommodating. Friendly. Had an early check-in and a late check-out. Everyone was very customer service oriented. Thank you very much.

6

Benjamin

Mar 11, 2024

·

Stayed 1 night

This felt like it could do with an update. No usb outlets. Large charge for room water (haven’t people stopped that these days?) misinformation from front desk regarding EV charging (told to go over a mile away, when it turns out there were 250kW chargers <.1 miles away). And the room was a little noisy between the street and the elevator. But it was conveniently located for the Bridgestone arena, which was the main purpose.

10

jamie

Jul 8, 2025

·

Stayed 1 night

Delayed check in due to rooms being overly messy after July 4th weekend. We were supposed to get a call when room was ready but we never received it. There is quite a bit of construction going on within lobby. Rooms were quiet and clean. Staff were friendly. Breakfast was yummy.

10

Marsha

May 13, 2024

·

Stayed 2 nights

The biggest takeaway that was most worthy of mentioning was not a thing, but a person. The staff at the reception desk was amazing! Ms Tommi was a sheer delight. Her knowledge and friendly demeanor showed she truly enjoyed people and her job. We just happened to arrive when the building was secured by the Fire Department, due to a suspected fire alarm. Although we were unable to get to our rooms right away. It became pleasurable to watch Ms Tommi handle some “not so understanding” guests. She maintained her poised demeanor and kept a smile in her delivery. I was so intrigued that I directed my sister to watch on also. After all was said and done, we commended her on how she multi-tasked her way through, answering questions, the phone and directing guests to surrounding places to buffer their wait time, while still checking folks in. In summation, the location, cleanliness, comfort, friendly staff and amenities, like the awesome breakfast every morning, was over the top!! Springhill, was a great place to stay and was situated near some good restaurants and popular sites. Customer service provided by Ms Tommi was the best, I have seen in such a long while!! Thank you Ms Tommi for showing the guests, that customer service reigns!!

2

LaKeshia

Jul 21, 2025

·

Stayed 1 night

Front desk staff was great- this review is not based on them. We were informed AFTER arriving to the property for check-in that the water would be turned off due to a mandatory “maintenance issue”. A “maintenance issue” they knew about a few days beforehand. Instead of contacting guests BEFORE check-in, they sprang this on us during when we got there. They then asked if we would like to stay somewhere else. Keep in mind, there were two sold out concerts that weekend. In addition to losing the money on this room (it was a non refundable reservation), I would then spend another $400+ on a room at another hotel (if we could find one). There was no choice. Once going into the room, there was a weird smell, hair in the sink and the television was on. I was so upset I ended up driving 3 hours back to Memphis after leaving the concert. I will never stay at another SpringHill Suites again and will be disputing this transaction.

10

Kim

May 27, 2025

·

Stayed 1 night

This places had the best front desk staff and managers. They went above and beyond to make our stay wodnerful. We arrived early and instead of blowing us off they let us do an early check in since they had a room ready. Was perfect !!!!!

10

Denise

Sep 11, 2023

·

Stayed 1 night

Front desk employees were so helpful, friendly and professional

8

Elizabeth

Oct 6, 2025

·

Stayed 3 nights

Warm welcome on arrival. Room was spacious and clean. Breakfast was good with lots to choose from. Location was good as not far from Music Row with its bars and restaurants. Also within walking distance to Broadway and the other sights. Bar staff and reception staff very friendly.

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AI-generated summary based on recent guest reviews

Location

Convenient West End location about a mile from Broadway, walkable to restaurants, Music Row, and Vanderbilt. Some guests found the garage entrance or signage hard to navigate, and traffic noise impacts street-facing rooms.

Related guest reviews

10

Jeanine

May 23, 2025

·

Stayed 2 nights

This was a great place to stay! First, very friendly staff! We got there very early and they were able to accommodate us by getting us into a room early. The rooms were VERY clean, breakfast was great, the location is fantastic. It's a short walk to all the bars on broadway. We will definitely stay here again!

8

Dee

Sep 3, 2024

·

Stayed 1 night

GPS took us to Residence inn! Parking was very confusing! Room was nice! About a mile to the bars! Be ready to walk, no shuttle!

6

Michael

Oct 4, 2025

·

Stayed 1 night

Busy street very loud all hours of the night, terrible parking

8

Mingjiang

May 14, 2025

·

Stayed 1 night

Walking distance to and from the university.

8

saad brikho nada

May 26, 2025

·

Stayed 3 nights

Clean ,good location ,close to downtown

10

Justin

Feb 16, 2025

·

Stayed 2 nights

Short 1 mile walk to many Nashville sights. Very good stay experience.

8

neal

Mar 1, 2025

·

Stayed 3 nights

Parking entry was a little hard to find, shared between 2 hotels, and expensive ($50 a night). Excellent restaurants within walking distance. Well located for us, we like to walk. Its a little far from Demonbrau Street if your a partier, but lots of bars close by.

8

Ronald K

Feb 2, 2025

·

Stayed 2 nights

Very clean property with friendly staff. Breakfast mediocre at best. Difficult location to find if not familiar with Nashville West End. Terrible signage. Fee to park was ridiculous, $35 per night. Paying for parking in Nashville seems to have become a "thing" which in y opinion is crazy unless in the heart of downtown...which this location was not.

10

Bruce

Jul 12, 2023

·

Great location for local attractions

8

Elizabeth

Oct 6, 2025

·

Stayed 3 nights

Warm welcome on arrival. Room was spacious and clean. Breakfast was good with lots to choose from. Location was good as not far from Music Row with its bars and restaurants. Also within walking distance to Broadway and the other sights. Bar staff and reception staff very friendly.

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Dining

Breakfast is widely considered good with decent variety, though a few guests found it bland, limited, or absent on a given morning. A bar is available on-site.

Related guest reviews

8

Yogin

Jul 3, 2023

·

Stayed 1 night

This was a good stay for my family and I. Checkin was smooth - even though we were early. Breakfast was good. Room was clean and nicely furnished. Also fairly close to where the open street party is held and eating and shopping centers.

10

Peggy

Jul 14, 2025

·

Stayed 3 nights

Excellent staff and breakfast!! Loved the prepackaged waffles and pound cake!!! Great location to everything!!!

8

Gina

Nov 22, 2023

·

Stayed 4 nights

The staff was excellent. The breakfast options were good but bland.

10

Jessica

Jul 15, 2025

·

Stayed 3 nights

The staff was welcoming and caring. Super kind. The room was nice and big. The pool nice and cool in the humid heat. Break selection was decent, though I wish there was better waffles or pancakes.

10

jamie

Jul 8, 2025

·

Stayed 1 night

Delayed check in due to rooms being overly messy after July 4th weekend. We were supposed to get a call when room was ready but we never received it. There is quite a bit of construction going on within lobby. Rooms were quiet and clean. Staff were friendly. Breakfast was yummy.

10

Tanya

Nov 23, 2025

·

Stayed 1 night

We had a great experience at this hotel. Our suite was the perfect size for my family. It was very clean and spotless. The breakfast was delicious and the staff was friendly. Will definitely visit again!

10

Irene

Dec 23, 2025

·

Stayed 1 night

No breakfast was seen in the food area so none served

10

Donald

Nov 24, 2025

·

Stayed 1 night

Not a good selection

10

Myra

May 12, 2024

·

Stayed 3 nights

This property was a 15 min walk to downtown, the breakfast was ok, same scrambles eggs everyday, with meat patties, but decent

8

Elizabeth

Oct 6, 2025

·

Stayed 3 nights

Warm welcome on arrival. Room was spacious and clean. Breakfast was good with lots to choose from. Location was good as not far from Music Row with its bars and restaurants. Also within walking distance to Broadway and the other sights. Bar staff and reception staff very friendly.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$137
February	$157
March	$199
April	$178
May	$209
June	$186
July	$179
August	$136
September	$209
October	$293
November	$173
December	$135

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $371	3 $293
4 $170	5 $301	6	7 $251	8 $267	9 $399	10
11 $200	12	13 $304	14 $258	15 $339	16 $401	17
18 $201	19 $247	20	21	22 $302	23 $492	24
25 $192	26 $223	27 $246	28 $234	29 $182	30 $262	31 $262

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $339	15	16 $315	17 $308	18 $423	19
20 $188	21 $261	22	23 $467	24 $302	25 $302	26 $279
27 $170	28 $200	29	30

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Monthly average prices

About this property

Location

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What guests think

Property Policies

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Good to know

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FAQs about SpringHill Suites by Marriott Nashville Vanderbilt/West End

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