Name: Comfort Inn Pomona near Fairplex
Address: 1421 South Garey Avenue, Westmont, Pomona, California, United States of America, Pomona, Los Angeles County, US
Price range: $77–$100 per night
Rating: 7.13

What guests think

Reviews of Comfort Inn Pomona near Fairplex describe a mixed stay, with many praising friendly staff and occasional clean, comfortable rooms, but frequent concerns about dated facilities, inconsistent cleanliness, maintenance problems, and a rough-feeling surrounding area.

Breakfast feedback ranges from good and filling to limited with cold coffee and tight hours. Some guests appreciated the monitored garage parking, while others reported elevator outages and security doors left unlocked. Expect a budget stay with helpful staff but uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with several reports of a broken or unreliable elevator, doors left unlocked, and a lack of extras like a business center, safe, or microwave; others appreciated the monitored garage parking.

Related guest reviews

4

Jose

Aug 27, 2025

·

Stayed 2 nights

First of all, it says near Fairplex. It's not walking distance from Fairplex at all. The hotel is located in the ghetto. I saw two very filthy homeless people walking around inside the hotel barefoot at some point. The building is outdated and you can see the tear and wear in every corner. The rooms have filthy walls, holes on the carpet, stained cloth couches, ding up fridges and the sheets covering the bed box frame had what seemed to appear to be, human fluids. The curtains had tears on them, the tub was black, the lock on the door wasn't working properly. They have NO business room, so don't expect a computer or printer. The breakfast is very minimal. I heard a small dog barking our second night there. Most of the visitors there seem a little questionable. Customer service is nice though. I will never stay there again. I recommend you don't either.

10

Esmeralda

May 7, 2024

·

Stayed 1 night

I like that it had a garage for car parking ,

8

Selena

May 11, 2024

·

Stayed 2 nights

Definitely not a luxury hotel but was clean and comfortable and affordable with kind and friendly staff who were both approachable and accommodating. Also has a garage for parking monitored by cameras which was nice!

2

Daniel

May 28, 2023

·

Stayed 2 nights

Hotel had graffiti in the parking lot, homeless directly outside, the elevator would constantly break and get stuck on floors, and the rooms smell strongly of cigarettes. Also took a look at some of their inspection certificates posted and they were expired. I Nope’d out, packed my stuff and found a new hotel within an hour of arriving.

10

Chino

Jun 25, 2025

·

Stayed 4 nights

It was a business trip. Staff was friendly. Parking area seemed secure and safe. No room for trailer parking. Floors definitely needed updating.

10

Jose

Dec 5, 2023

·

Stayed 2 nights

Convenient Handicap Parking near front Lobby Entrance. Easy to locate from Main Road.

6

Cheryl

Mar 18, 2025

·

Stayed 1 night

Property is not as large as pictures imply. Had to pay $20 to check in early but then watched the desk clerk check in two other guests early without charging them. That felt shady. The TV is sub par, no safe, no microwave… otherwise it was nice enough. Pomona isn’t a great city to stay in but this was close to the location I was going to.

4

Isabelle

Oct 15, 2023

·

Stayed 2 nights

The cleaning staff was very nice. The elevator was out of order for most of our stay. The biggest issue is that there is a party house one street over and they were setting off M80 fireworks at 2am. Set off all the car alarms multiple times. Drag racing as well. Would never stay here again.

6

Dustin

Apr 15, 2024

·

Stayed 3 nights

Decent price but a dumpy location. Inconvenient access to the main road (have to do a U-turn or drive around the block). Room cards quit working the second and third days of my three-day stay for no reason and had to go back down to the desk to get them re-activated.

8

Brandi

Mar 14, 2024

·

Stayed 1 night

Overall my room was clean, bed not comfortable (but I still had a good night's sleep,) free breakfast was fine (you pay for what you get). I just did not like that the doors around the property (on the first floor) were unlocked. They had a key slot but we just turned the knob and it opened. I'm glad we were on the second floor. Other than that, for the price that we paid, I think it was a fair, clean hotel/motel.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple reviews cite dirty carpets, odors (smoke or chemical), stained furnishings or linens, and pests (roaches and an occasional bed bug report), while others found rooms clean.

Related guest reviews

6

Santos

Sep 1, 2024

·

Stayed 2 nights

Tv was not set up properly. I Have stayed in this hotel a lot of times with my family and it seems that the cleanliness's is declining. The Carpet looks dirty, mirrors had stains, wall stains, curtain burns and we saw a Cockroach on the wall.

4

Jenn

May 5, 2025

·

Stayed 2 nights

It was a hotel that you could stay at if you don’t mind having the main doors open at all times to the public and being in a sketchy area of town. The hotel does not look like the pictures, they are super edited and the hotel smells dirty. I walked in and you can tell that people live there. Broken down cars in the parking areas. Walked into my room with the tv on and a weird cheap cleaner smell. The couches in the room had weird “stains” on them and the bathroom also had cheap cleaner smell. The first floor was super fresh and cold but the third floor was hot and stuffy. The ac in the room had so much dust in it. The curtains were stained. It was the type of hotel you just don’t feel safe or comfortable in. From the high reviews and ratings I was not expecting a hotel like this. It’s the type of hotel if you just want a place to sleep in for the night then it’s fine but if you are used to Hampton or Marriott quality you should cancel your booking.

4

Andrea

Jul 28, 2025

·

Stayed 1 night

This was a great one-night stay hotel. It was exactly what we needed for a quick trip. Just needed a hair dryer. :( Some notes: The walls, doors, and carpet clearly need to be scrubbed. I wore shoes everywhere, from the bed to the bathroom bc it just felt and looked icky.

4

Gema

Jul 5, 2023

·

Stayed 1 night

The room we were given didn’t open with the key they gave us or their master keys and they had us waiting not knowing what they were gna do with us. There was a dead cockroach in the middle of the bathroom floor.

2

Valerie

Oct 27, 2024

·

Stayed 1 night

I used to stay here all the time as it was close to my family but yesterday we got back and found 2 roaches in the bathroom. We were able to get a refund but front desk didn’t even seem to care nor did they even apologize and due to the World Series literally every hotel was sold out so we had to drive the 4 hours back home at 1:30 am

2

Meredith

Jun 10, 2024

·

Stayed 3 nights

This place has everything: Someone else’s blood on your comforter that you don’t find until the morning after you sleep in the bed? Check. Unknown people’s hairs in your sheets? Check. Stains all over the carpet, chair and couch? Check. A cleaning service that won’t touch your bed but will replace towels? Check. Keys suddenly stop working and then the front desks key maker doesn’t work to fix it? Check. So much mildew on the shower head that you’re not sure if you’re any cleaner after your shower than you were before? Check! Now - the front desk staff was great - very helpful and understanding when we presented them with our issues (namely the blood on the blanket), but even that wasn’t enough to get this taken care of in a timely manner. Bottom line: If you have the choice, stay almost anywhere else.

4

Michael

Aug 14, 2025

·

Stayed 1 night

This hotel, should be regrade to be a motel. The rooms were outdated and a unit was barely able to get the room cool. Furthermore, there were hairs everywhere, on the bed, on the couch, in the desk chair... It was horrid. If I could demand money back, I would. Horrible place to stay, not recommended at all.

2

Robert

Apr 19, 2025

·

Stayed 1 night

Broken into cars in the parking lot. Hallways had a strong chemical smell. Room had a foul smell. I did not stay. Regardless of whether i get a refund was not worth the risk.

2

Karen

Jan 12, 2025

·

Stayed 3 nights

BED BUGS!

10

Carla

Jul 28, 2025

·

Stayed 2 nights

Room was clean and well maintained

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with worn furnishings and frequent maintenance issues (A/C or heat not working, TVs without sound, broken latches), though some are spacious and beds can be comfortable; traffic noise and thin walls are noted, and Wi‑Fi can be slow.

Related guest reviews

6

Shelbi

Mar 9, 2025

·

Stayed 2 nights

Its okay. Definitely looks prettier in the pictures. Some wall damage and carpet damage. Everything is old and outdated. The mattress was HORRIBLE. But the staff was friendly, the breakfast was okay, and the price was right. The room was clean, just not luxury at all. Simple hotel for business

10

Melanie

Feb 12, 2024

·

Stayed 1 night

The room was clean, spacious and comfortable (ask for a 3rd floor room) and an easy drive to Pomona College where we were going to watch my daughter compete. The check-in service was so friendly (he even remebered me the next day and asked about the competition), and helpful. A great option for the price.

10

Tiffany

Mar 17, 2024

·

Stayed 1 night

Nice hotel and kept very clean. Very loud being next to the street. Could hear cars driving by, sirens and planes overhead! Not the staffs fault by any means, they were great. Smelt good and clean.

8

Cassandra

Jan 15, 2024

·

Stayed 1 night

The one building is historical building. They have photos and information displayed. The walls were thin, I could hear the neighbors conversations. They went to bed or went out and it was quite after 8 pm.

6

Carlo

May 25, 2025

·

Stayed 2 nights

Like...our room was a good size..very roomy. Dislike...the place need renovations and upgrade.

6

Stephanie

Jan 16, 2024

·

Stayed 1 night

The room was large and laid out very nicely.. It did have a chase lounger that looked nasty. The bed was comfortable but during the night I kept hearing a door closing that kept waking me up, thus not much sleep. What really shocked me was that the room did not have a heater or air conditioner. It only had a floor heater! I won't stay here again. My friends stayed at the Hilton much cheaper than what I paid.

4

Charlotte

Nov 20, 2024

·

Stayed 2 nights

Room was okay. Broken shutter on windows. No sound on TV desk person was aware said he would take care of it and did not. It looks like they are letting run down. Won't stay here again.

6

Maria Kristina

Jun 23, 2024

·

Stayed 2 nights

The place was average. WIFI is splotchy.

4

Guillermo

Nov 22, 2024

·

Stayed 1 night

I had to do a late check in and system was slow to checked me in. It took about 10 minutes and clerk decide to let me in so did no have to wait any longer, he was going to check later when system come back on. Room was payed for anyway. Tv in the room had image but no sound, I called to see it there was something I was doing wrong but clerk mention it wasn’t working so sorry for that. Carpet in the room need a wash or a deep clean. Outer then that all good in the room. Morning free breakfast we went 30 minutes before it ended and all food was out even coffee. Had to ask the same clerk that check us in, that means that the poor guy work at least the overnight shift and the morning, not just that but it was a one man show, he was doing the breakfast area. Anyway I usually find the positive on the negative but I guess is for the better of the property that they know that they need to put more effort. I’ve been staying in this particular hotel for the last 15 years at least 3-4 times a year and this is the worse I’ve seen it. The area is quiet and safe and I’m going to think about it next time if I stay or not. I hope this helps

8

Christopher

Dec 28, 2024

·

Stayed 5 nights

Staff was very relatable and helpful, especially changing our room from traffic noise to quiet! The heating works but the A/C does not work (maybe it's set not to work in Dec.). The controls are not obeyed by the unit for A/C.

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AI-generated summary based on recent guest reviews

Service

Service is often described as friendly, polite, and helpful at check-in and breakfast, though several guests reported slow or inconsistent responses, housekeeping lapses, and occasional billing or room-assignment issues.

Related guest reviews

10

Alondra

Jan 19, 2025

·

Stayed 1 night

Everything was great. The lady checking me in was incredible. My room was great.

10

Gregorio

Jan 21, 2025

·

Stayed 2 nights

The staff at the hotel were very welcoming. Check in process was easy. Staff accommodated me very well. Hotel rooms were clean and spacious. Would recommend due to staff being very helpful and friendly.

2

Karli

Mar 23, 2025

·

Stayed 2 nights

The front desk charged the card on file without authorization then tried to scam by saying they’ll take cash only. Hotels.com staff was amazing though and helped every step the way.

6

Cheryl

Mar 18, 2025

·

Stayed 1 night

Property is not as large as pictures imply. Had to pay $20 to check in early but then watched the desk clerk check in two other guests early without charging them. That felt shady. The TV is sub par, no safe, no microwave… otherwise it was nice enough. Pomona isn’t a great city to stay in but this was close to the location I was going to.

6

Tanya

Mar 3, 2025

·

Stayed 1 night

the front desk was very nice, the house keeping was very rude. young lady that wore headphones pretty muched cut me off when asking for towels and bed linens. said she will get to me when she can, and she never did

2

Roslin

Mar 26, 2025

·

Stayed 1 night

The room was not ready at checkin. We were told a guest was late checking out. We ended up leaving the hotel and had to stay somewhere else. This needs to be refunded.

10

Christopher

Jun 8, 2025

·

Stayed 3 nights

The staff here were very amazing and attentive. The breakfast was delicious. Will come back again

10

Vanessa

Apr 22, 2025

·

Stayed 1 night

Close to downtown. Very friendly staff.

6

Floyd

Sep 9, 2024

·

Stayed 1 night

The first room I was issued was already occupied. I have never had this done to me before. I went back to the main desk and weighted a while because there was no one attending the desk. With a loud voice I was able to get someone's attention to correct the problem and get new room that wasn't occupied. Once I got the room, I went to take a shower. Once I stepped into the shower, I slipped due to the muck my feet had collected off the carpet. I also had in the form visitors in the form of insects. There are other things I could go over but I Can assure you I'm not going Back to that hotel again.

10

Guadslupe

Jul 9, 2025

·

Stayed 1 night

Staff whose name I think was Mohammed was very cordial and engaging. Highly recommend!

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Location

Convenient for Fairplex and Pomona visits, but several guests felt the surrounding area looked rough or unsafe with homeless activity and street noise. Some noted it is not walking distance to the Fairplex.

Related guest reviews

4

Jose

Aug 27, 2025

·

Stayed 2 nights

First of all, it says near Fairplex. It's not walking distance from Fairplex at all. The hotel is located in the ghetto. I saw two very filthy homeless people walking around inside the hotel barefoot at some point. The building is outdated and you can see the tear and wear in every corner. The rooms have filthy walls, holes on the carpet, stained cloth couches, ding up fridges and the sheets covering the bed box frame had what seemed to appear to be, human fluids. The curtains had tears on them, the tub was black, the lock on the door wasn't working properly. They have NO business room, so don't expect a computer or printer. The breakfast is very minimal. I heard a small dog barking our second night there. Most of the visitors there seem a little questionable. Customer service is nice though. I will never stay there again. I recommend you don't either.

10

Tiffany

Mar 17, 2024

·

Stayed 1 night

Nice hotel and kept very clean. Very loud being next to the street. Could hear cars driving by, sirens and planes overhead! Not the staffs fault by any means, they were great. Smelt good and clean.

8

Ronny

Nov 12, 2023

·

Stayed 1 night

Only one night it served its purpose. Close to Pomona fairplex.

8

Frank

Mar 18, 2024

·

Stayed 1 night

The staff here were all very conscientious and diligent in their work. The breakfast staff made sure supplies were immediately replenished and the food was good. The only negative is the location is not in the best part of town and there are no restaurants in the vicinity. Overall, my stay was very pleasant, though.

6

Esmeralda

Aug 31, 2025

·

Stayed 3 nights

Unsafe neighborhood.

2

David

Apr 15, 2024

·

Stayed 1 night

Horrible room . Window view was a water heater closet . They would not move us . Neighborhood was no good .

10

Vanessa

Apr 22, 2025

·

Stayed 1 night

Close to downtown. Very friendly staff.

8

Maria

May 20, 2025

·

Stayed 1 night

I loved the employees, all of them were polite. But the people wondering outside with their entire belongings made the place feel a bit unsafe.

6

Maggie

Jun 9, 2024

·

Stayed 1 night

Older rooms. Not really close to Faitplex as advertised

8

CHARLIE

Apr 15, 2023

·

Stayed 1 night

Hotel on the middle of a not too good looking area.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many liked it and found good variety, while others called it minimal or poor with cold coffee and short hours.

Related guest reviews

10

Artur

Jun 23, 2025

·

Stayed 1 night

Nice and clean really good breakfast

10

Steve

Mar 17, 2024

·

Stayed 1 night

Room was clean , staff was nice & continental breakfast had great variety , bagels, yogurts, cereal, coffee, waffles & fruit

8

Tamara

Jul 25, 2025

·

Stayed 1 night

I like that they had nice breakfast for their guests

8

Noemi

Apr 21, 2024

·

Stayed 1 night

I would like to have had some fruit for breakfast

6

Kristi

May 12, 2024

·

Stayed 1 night

Hotel was okay but still trying to figure out why we were charged $100 for incidentals- when there were no incidentals on site to purchase. And I have to wait 3-7 business days for a refund. Seems wrong. The free breakfast was meh and the coffee was cold even though we went down long before the end time. When we told them about the coffee, they brought a new carafe which was also lukewarm. Thankfully they had a microwave.

2

Shaileshkumar

Oct 14, 2025

·

Stayed 2 nights

junk breakfast, AC was broken

6

Tanya

Mar 5, 2025

·

Stayed 1 night

The service was rude, front desk were really nice. The breakfast was to short on time i would loveto see that extended a little

10

Christopher

Jun 8, 2025

·

Stayed 3 nights

The staff here were very amazing and attentive. The breakfast was delicious. Will come back again

8

Vivian

Oct 30, 2023

·

Stayed 2 nights

The hotel was clean and comfortable for the area we were staying. Staff was very friendly. Breakfast was not good. Coffee was lukewarm for 7am when breakfast was open.

6

Ryan

Jul 22, 2024

·

Stayed 1 night

Decent hotel, didn’t have their breakfast that’s offered on their site.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$98
March	$99
April	$98
May	$98
June	$100
July	$99
August	$92
September	$97
October	$97
November	$105
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $88	10 $79	11 $97	12 $97
13 $79	14 $79	15 $78	16 $78	17 $80	18 $96	19 $100
20 $79	21 $80	22 $80	23 $80	24 $80	25 $85	26 $86
27 $79	28 $77	29 $77	30 $80

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $88	3 $87
4 $78	5 $80	6 $79	7 $78	8 $79	9 $86	10 $86
11 $79	12 $79	13 $79	14 $78	15 $79	16 $88	17 $88
18 $79	19 $79	20 $80	21 $79	22 $79	23 $88	24 $85
25 $79	26 $81	27 $79	28 $79	29 $80	30 $87	31 $86

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Monthly average prices

About this property

Location

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Who stays here?

What guests think

Property Policies

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