Is parking available at the property?

Self parking is available on-site for a surcharge of CNY 240 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee of approximately CNY 248 for adults and CNY 124 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of CNY 900 per vehicle (one-way, maximum occupancy 1). Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities including a registration desk, public washrooms, and meeting spaces. There are also assistive listening devices available.

Where is the property located in relation to key landmarks?

The property is located in Beijing's Chaoyang District, within a 5-minute drive of Yansha Youyi Shopping City and the National Agricultural Exhibition Center. It is approximately 1.7 miles from the China Agricultural Museum.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify whether extra beds or cribs are available, and any requests for additional bedding may require advance confirmation.

The Westin Beijing Chaoyang

What guests think

At The Westin Beijing Chaoyang, travellers highlight convenient access to the subway and airport links, generally clean rooms with attentive housekeeping, a well-liked pool and gym, and a popular breakfast buffet, alongside recurring service inconsistencies and some dated room elements.

A few note it sits farther from central tourist sights and some dining. Overall, it suits travelers who prioritize clean, comfortable stays with solid amenities over a classic city-center address.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the pool, with additional mentions of a good gym and club lounge. Overall facilities feel solid.

Related guest reviews

10

Aleksandrs

24 Jul 2023

·

The hotel is great, facilities are state of art, but Jupiter Liu at the reception wasted 30 minutes and made the guest feel bad during night check in.

8

Zhaonan

8 Apr 2024

·

Stayed 2 nights

I like the hospitality of staff and the gym..

10

cesar

7 Dec 2023

·

Stayed 2 nights

Even thou the property is quite old all is running good and clean. Had the best sleep there as their beds are super comfy

10

Jeanette

15 Oct 2025

·

Stayed 3 nights

Spectacular hotel, with a great pool and really great breakfast.

10

Siew Yin

11 Dec 2024

·

Stayed 7 nights

This is the first hotel which I need to stay so long - 8D7N. Hence I read the reviews carefully when I was deciding which hotel to book. My family and I were very pleased to have stayed in Westin Chao Yang. The staff we met were all very polite and helpful. The family deluxe room has two queen size beds. I could loan amenities such as a fan, a humidifier and different types of pillows and I could adjust the temperature for a comfortable sleep at night. The pool was heated to 28 degrees and it is 1.2m to 1.5 m deep with a life guard. There are also hot and cold "spring water", steam and sauna rooms in the female restroom with shower rooms and lockers. I did not order breakfast and asked hotel concierge for help for direction to places for breakfast and buying local products. It is easy to get transport around through DiDi. The hotel is currently doing some maintenance work but noise is bearable. I will definitely like to stay in this hotel if I visit Beijing again.

10

MARIO

5 Jan 2025

·

Stayed 3 nights

Hotel muy moderno solo no había baños en el lobby

10

HIROYUKI

12 Nov 2025

·

Stayed 6 nights

プールがよかった

10

Lei

14 Feb 2025

·

Stayed 2 nights

We had a good time. Not crowded. Westin club offered nice breakfast

10

JUNFENG

3 Aug 2024

·

Stayed 2 nights

Great service, good facilities, comfortable bed, clean and good location

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is widely praised and rooms are generally very clean. A few reviews note wear in carpets or furniture and occasional odors.

Related guest reviews

10

Nolan

16 Apr 2025

·

Stayed 3 nights

The Westin is my go-to hotel every time I am in Beijing. The service is excellent and everyone is very friendly. I was especially impressed by the cleaning people who kept our room in immaculate condition and made sure we had all we need for a very pleasant stay. I should say The Westin holds a special place in my heart as I met my future wife there and a stay for us is a trip down memory lane. Thank you to all the staff for making Westin the best hotel in Beijing!

8

Mark

16 Nov 2025

·

Stayed 5 nights

Room was spotless and the staff were really helpful

10

cesar

7 Dec 2023

·

Stayed 2 nights

Even thou the property is quite old all is running good and clean. Had the best sleep there as their beds are super comfy

6

Yi

27 Aug 2023

·

The air conditioner wasn’t cool enough and the toilet have bad smell.

10

JEONGKEUN

18 Jun 2025

·

Stayed 4 nights

clean, kind, nice breakfast

10

shuzhi

11 Nov 2025

·

Stayed 6 nights

Clean

10

Sarah

14 Nov 2023

·

Stayed 1 night

The staff and professionalism along with cleanliness were top notch, especially the manager of the front desk and the concierge manager.

8

Eirik

5 Mar 2025

·

Stayed 2 nights

Hotel is well located but the rooms are in need of a refresh as carpets and furniture appear worn out and not so clean. The breakfast buffet has recently been renovated and offered a good spread.

4

Thian Sung

14 Apr 2025

·

Stayed 4 nights

y wife and I stayed at the Westin Beijing Chaoyang from April 10 to April 14, 2025. We checked into the hotel at 7:30 PM on our first day in Beijing. Upon our arrival, we approached the staff at the restaurant on the second floor, which serves breakfast, as well as the front desk staff, to ask for recommendations for nearby restaurants for a late dinner. We were quite disappointed when they responded that they had no information to offer, and they did so in a rather cold manner. Having worked as hotel employees at the Westin in Singapore in 1986, we still remember how much the hotel emphasized the importance of service during our orientation. They instilled in us the belief that "people make a difference" when it comes to hospitality. It was surprising to see how the level of service at the Westin has diminished, as it no longer seems to prioritize the needs of its guests. On a positive note, the housekeeping team was outstanding. They cleaned our room quickly and provided plenty of water and toiletries. I went for a walk after they cleaned my room and returned to find everything spotless again!

10

Shaohua

18 Jun 2025

·

Stayed 1 night

The breakfast buffet offers a variety of options. The room is spacious and clean.

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Rooms

Rooms are generally spacious with comfortable beds and useful amenities, though several guests say decor and furnishings feel dated. Some note maintenance issues such as weak air conditioning or worn carpets.

Related guest reviews

6

Ronald

30 Mar 2023

·

Stayed 2 nights

The hotel is quite dated.The design of the lobby is quite bizarre; the elevators all have different lighting intensity. Check-in took quite a long time with only 2 receptionists. The room looked tired. The breakfast buffet was sumptuous but presentations were terrible. Taste of food was mediocre. Worse thing in the restaurant is poor service and ripped furniture with sticky surfaces.

8

Rong

17 Sept 2024

·

Stayed 4 nights

Very good location, close to shops, subway and airport. Hotel itself is a bit dated. Otherwise, no complaints

8

Lane

15 Aug 2025

·

Stayed 8 nights

Staff was considerate about making up for an uncommonly long delayed check in process (3+hrs). That really was unfortunate. Otherwise our stay was great. Easy location. Nice big rooms. We'll be back!

10

cesar

7 Dec 2023

·

Stayed 2 nights

Even thou the property is quite old all is running good and clean. Had the best sleep there as their beds are super comfy

6

Yi

27 Aug 2023

·

The air conditioner wasn’t cool enough and the toilet have bad smell.

8

Eirik

5 Mar 2025

·

Stayed 2 nights

Hotel is well located but the rooms are in need of a refresh as carpets and furniture appear worn out and not so clean. The breakfast buffet has recently been renovated and offered a good spread.

10

Siew Yin

11 Dec 2024

·

Stayed 7 nights

This is the first hotel which I need to stay so long - 8D7N. Hence I read the reviews carefully when I was deciding which hotel to book. My family and I were very pleased to have stayed in Westin Chao Yang. The staff we met were all very polite and helpful. The family deluxe room has two queen size beds. I could loan amenities such as a fan, a humidifier and different types of pillows and I could adjust the temperature for a comfortable sleep at night. The pool was heated to 28 degrees and it is 1.2m to 1.5 m deep with a life guard. There are also hot and cold "spring water", steam and sauna rooms in the female restroom with shower rooms and lockers. I did not order breakfast and asked hotel concierge for help for direction to places for breakfast and buying local products. It is easy to get transport around through DiDi. The hotel is currently doing some maintenance work but noise is bearable. I will definitely like to stay in this hotel if I visit Beijing again.

8

Ann

28 Oct 2025

·

Stayed 2 nights

Room condition can be improved and staff needs to be trained to greet customers.

10

Shaohua

18 Jun 2025

·

Stayed 1 night

The breakfast buffet offers a variety of options. The room is spacious and clean.

2

Heng

3 Jun 2023

·

Stayed 6 nights

Excellent condition very close to subway and shipping dented . The only thing I dib’t like is no coffee maker and coffee and tea supply in the room. That doesn’t like 5 star hotel service at least in US .

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AI-generated summary based on recent guest reviews

Service

Many guests describe staff as friendly, professional, and helpful. However, recurring issues include slow or problematic check-in and inconsistent concierge or communication, with a few reports of unhelpful attitudes.

Related guest reviews

10

Nolan

16 Apr 2025

·

Stayed 3 nights

The Westin is my go-to hotel every time I am in Beijing. The service is excellent and everyone is very friendly. I was especially impressed by the cleaning people who kept our room in immaculate condition and made sure we had all we need for a very pleasant stay. I should say The Westin holds a special place in my heart as I met my future wife there and a stay for us is a trip down memory lane. Thank you to all the staff for making Westin the best hotel in Beijing!

2

Jayden

1 Oct 2025

·

Stayed 2 nights

Terrible check-in experience

10

ping sum

7 Dec 2025

·

Stayed 2 nights

Check in 同事linnean 非常友好，笑容滿面。

8

Lane

15 Aug 2025

·

Stayed 8 nights

Staff was considerate about making up for an uncommonly long delayed check in process (3+hrs). That really was unfortunate. Otherwise our stay was great. Easy location. Nice big rooms. We'll be back!

10

Aleksandrs

24 Jul 2023

·

The hotel is great, facilities are state of art, but Jupiter Liu at the reception wasted 30 minutes and made the guest feel bad during night check in.

10

Sarah

14 Nov 2023

·

Stayed 1 night

The staff and professionalism along with cleanliness were top notch, especially the manager of the front desk and the concierge manager.

4

Thian Sung

14 Apr 2025

·

Stayed 4 nights

y wife and I stayed at the Westin Beijing Chaoyang from April 10 to April 14, 2025. We checked into the hotel at 7:30 PM on our first day in Beijing. Upon our arrival, we approached the staff at the restaurant on the second floor, which serves breakfast, as well as the front desk staff, to ask for recommendations for nearby restaurants for a late dinner. We were quite disappointed when they responded that they had no information to offer, and they did so in a rather cold manner. Having worked as hotel employees at the Westin in Singapore in 1986, we still remember how much the hotel emphasized the importance of service during our orientation. They instilled in us the belief that "people make a difference" when it comes to hospitality. It was surprising to see how the level of service at the Westin has diminished, as it no longer seems to prioritize the needs of its guests. On a positive note, the housekeeping team was outstanding. They cleaned our room quickly and provided plenty of water and toiletries. I went for a walk after they cleaned my room and returned to find everything spotless again!

8

Michael

2 Mar 2024

·

Stayed 4 nights

Service absolutely outstanding - super efficient and friendly, every single member of staff I interacted with. Very clean property, rooms arr big and well equipped. The location is so-so, but quite easily accessible by both subway (right in front of the door) and taxi

4

Siew Ean

26 Nov 2023

·

Stayed 2 nights

Concierge staff are not competent. Gave me poor information. Caused me to take almost two hours off taxi to nowhere and had to come back to hotel.

10

Suvi

14 Dec 2024

·

Stayed 4 nights

Very nice and fancy! Fantastic breakfast. Super friendly service ❤️

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Location

Location is widely described as convenient, with a subway station nearby and easy links to the airport. A few note it is farther from central tourist sights and some dining.

Related guest reviews

8

Xuan

13 Apr 2024

·

Stayed 2 nights

The location is convenient, close to subway station, shopping and restaurant. Staffs are friendly and very helpful.

8

Yannick

8 Jul 2024

·

Stayed 2 nights

Well located for business with a major subway line nearby and rapid connection to the airport train line. Also easy access to highways to get to the business district. A bit far from city center , tourist attractions and authentic dining options. Hotel has a convenient Starbucks option next door for breakfast as the cost for impromptus breakfast at the hotel is outrageous.

8

SHIH-CHUAN

29 Dec 2025

·

Stayed 3 nights

整體都很方便，地鐵ㄧ出往後走就到了。住三晚，吃兩天早餐，蠻普通的，菜色也沒什麼變。

10

Raymond

13 Jun 2024

·

Stayed 2 nights

very close to the subway station... The staff accommodated to my request for a higher floor from the 16th to the 30th floor, but I was given a standard room instead of my upgraded room without informing me..Overall, it is highly recommended

8

Rong

17 Sept 2024

·

Stayed 4 nights

Very good location, close to shops, subway and airport. Hotel itself is a bit dated. Otherwise, no complaints

8

Lane

15 Aug 2025

·

Stayed 8 nights

Staff was considerate about making up for an uncommonly long delayed check in process (3+hrs). That really was unfortunate. Otherwise our stay was great. Easy location. Nice big rooms. We'll be back!

8

Xiaoming

22 Mar 2025

·

Stayed 5 nights

the best is the transport convenience. Overall it is a good choice for stay and travel around in Beijing.

10

HAICHUN

29 Nov 2023

·

Stayed 3 nights

Convenient location and best service

8

Michael

2 Mar 2024

·

Stayed 4 nights

Service absolutely outstanding - super efficient and friendly, every single member of staff I interacted with. Very clean property, rooms arr big and well equipped. The location is so-so, but quite easily accessible by both subway (right in front of the door) and taxi

10

Gillian

7 Apr 2025

·

Stayed 1 night

convenient, good breakfast

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Dining

The breakfast buffet is frequently praised for variety and quality. Some guests, however, found it average or poorly presented, noted high pricing, or experienced service issues.

Related guest reviews

8

Yannick

8 Jul 2024

·

Stayed 2 nights

Well located for business with a major subway line nearby and rapid connection to the airport train line. Also easy access to highways to get to the business district. A bit far from city center , tourist attractions and authentic dining options. Hotel has a convenient Starbucks option next door for breakfast as the cost for impromptus breakfast at the hotel is outrageous.

8

SHIH-CHUAN

29 Dec 2025

·

Stayed 3 nights

整體都很方便，地鐵ㄧ出往後走就到了。住三晚，吃兩天早餐，蠻普通的，菜色也沒什麼變。

6

Ronald

30 Mar 2023

·

Stayed 2 nights

The hotel is quite dated.The design of the lobby is quite bizarre; the elevators all have different lighting intensity. Check-in took quite a long time with only 2 receptionists. The room looked tired. The breakfast buffet was sumptuous but presentations were terrible. Taste of food was mediocre. Worse thing in the restaurant is poor service and ripped furniture with sticky surfaces.

10

Jeanette

15 Oct 2025

·

Stayed 3 nights

Spectacular hotel, with a great pool and really great breakfast.

8

Eirik

5 Mar 2025

·

Stayed 2 nights

Hotel is well located but the rooms are in need of a refresh as carpets and furniture appear worn out and not so clean. The breakfast buffet has recently been renovated and offered a good spread.

8

Eric

13 Apr 2025

·

Stayed 2 nights

Great breakfast buffet and great service in convenient location.

10

Shaohua

18 Jun 2025

·

Stayed 1 night

The breakfast buffet offers a variety of options. The room is spacious and clean.

10

Gillian

7 Apr 2025

·

Stayed 1 night

convenient, good breakfast

10

DAVID

31 May 2023

·

Stayed 4 nights

Really good location, breakfast buffet wonderful Looking forward to viist again

10

Suvi

14 Dec 2024

·

Stayed 4 nights

Very nice and fancy! Fantastic breakfast. Super friendly service ❤️

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The Westin Beijing Chaoyang

About this property

Location

Room options

Westin, Premier Room, 2 Double Beds, City View

Westin, Studio, 1 King Bed, City View

Club Suite, 1 King Bed, City View

Club Studio, 1 King Bed (View)

Westin, Deluxe Room, 2 Double Beds

Westin, Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 2 Double Beds

Westin, Premier Room, 1 King Bed, City View

Guest reviews of The Westin Beijing Chaoyang

Who stays here?

What guests think

No written reviews

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Beijing Chaoyang