Name: ibis Melbourne - Glen Waverley
Address: 297 Springvale Road, Melbourne, Victoria, AU
Price range: $68–$161 per night
Rating: 7.9

What guests think

At ibis Melbourne - Glen Waverley, travellers highlight the convenient location near The Glen and eateries, generally friendly staff, clean but occasionally inconsistent housekeeping, basic rooms with comfortable beds, and recurring maintenance hiccups like unreliable heating or air conditioning.

Breakfast is frequently praised, though dinner service or in-house menu can be limited and occasionally unavailable, especially on weekends. Onsite parking is convenient but usually charged, which some guests dislike. Expect a straightforward budget stay with solid basics and some trade offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsite parking is available but typically costs extra, which several guests disliked. The bar/restaurant hours and menu can be limited, with closures reported at times.

Related guest reviews

10

Kylie

Jun 9, 2025

·

Stayed 2 nights

Clean and quiet rooms. Staff were wonderfully caring, polite and helpful. Parking was easy. Lots of incredible restaurants within close walking distance.

6

Kevin

Mar 24, 2023

·

Stayed 1 night

The position was very convenient but the charge of $20 per night for car parking for residents was a surprise as it was not mentioned when booking.

10

Peter

Jul 30, 2023

·

Stayed 1 night

This hotel is conveniently located near multiple dining options, shopping and entertainment. It is located far enough out of the center of Melbourne that you do not have the issues of getting around, however is close enough to access what you need within a couple of minutes' drive. There is secure onsite, undercover parking with elevator access. The hotel is clean and quiet, offers onsite dining and the staff are extremely helpful and polite.

10

Jehan

Feb 15, 2024

·

Stayed 1 night

handy for me. front office staff excellent, room clean and comfy...Parking is a little pricey and should be free. but overall, very pleasant.

6

shawn

Mar 17, 2025

·

Stayed 5 nights

Room was clean however lighting is terrible, bench space in bathroom terrible - bed very uncomfortable. In house food ordering terrible - had 9 items on menu and when we went to order they could only do 1 item.

10

Siobhan

Sep 1, 2023

·

Stayed 1 night

Clean and quiet. Nothing fancy, but also great for the price. I love the 24 hour reception, the parking area was underground and spacious (but cost extra), and the room was neat and tidy. Everything worked as expected, except that there was a price list for the mini bar on the counter in the room, but the fridge was empty and there was no sign of snacks :( Will stay here again.

8

Anna

Jun 24, 2024

·

Stayed 1 night

not sure why restaurant is closed on weekends

6

Anastasia

Jan 14, 2024

·

Stayed 3 nights

Wifi didn’t work, shower incredibly small, had to pay for parking, and restaurant closed part of the time.

10

N.

Jan 21, 2024

·

Stayed 1 night

Checked in late and staff were great about ensuring we got the food and drink we wanted. Food is a bit xc for what it is (pub grub) but to be able to do takeaway from the bar area to our room was terrific. Comfy bed and did not hear any neighbours all night. Overslept and staff gave us an extra hour checkout. Great stay as always and we’ll be back!

8

C

May 13, 2025

·

Stayed 15 nights

It was very close to the Glen Shopping Centre and has onsite parking available. Room was basic but clean and comfortable in size.

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Cleanliness

Many guests found rooms clean, but several reported lapses such as unclean bathrooms, missed servicing, stains, or leftover items. Overall standards appear inconsistent across stays.

Related guest reviews

4

Maryanne

Mar 26, 2024

·

Stayed 2 nights

Comfortable bed, but found a used fork next to the bedside table - not sure how thorough the rooms are cleaned. I was told at check out that I would get my deposit back minus parking charges. I was charged the full deposit and when I called the hotel for it to be corrected, was put on hold for more than 10 minutes before I decided to hang up. Not returning to this hotel and will be looking at options to have my deposit correctly refunded.

2

Ricky

Jun 30, 2024

·

Stayed 2 nights

Room was dirty

6

Robby

Feb 1, 2024

·

Stayed 4 nights

Room was unfortunately a little dirty and when you are provided with a no refund policy you'd expect to be satisfied.

8

Anthony

Mar 17, 2025

·

Stayed 4 nights

After check in, our small room fridge wasn't sealing properly. They got that fixed, but all the 4 nights, the temperature wasn't right. Had to turn right up. White curtains had small black mould like marks. Overall, it was a good stay. Staff were friendly and helpful, but physically, maybe some work.

6

John

Oct 25, 2025

·

Stayed 2 nights

Room on the second day was average with bin not emptied from the bathroom, tea and coffee items not replenished,cups and bench not cleaned........no writing material available, no bag for dirty laundry

2

Teegan

Oct 29, 2025

·

Stayed 2 nights

To say our stay was unpleasant is an understatement. Our bathroom smelt like urine, our shower had big black hairs in it like it hadn’t been cleaned, there was a speck of blood on the bathroom floor and blood smeared down the bathroom wall under the sink. We advised reception who said they’d sort it while we were out for tea. Upon return we were told it had been cleaned and air freshener used. We went back to our room to still find the hair in the shower, blood on the floor and no air freshener smell. We again advised reception who changed our room to a down graded room. Our room had a queen bed and a single and we got changed to a queen room with a fold out kids bed. We told reception we were not moving to that room and they said they’d change our room to another the following day. To which did not happen and we were not contacted to do so. Pathetic efforts on all involved.

10

Mark

Sep 19, 2024

·

Stayed 2 nights

Two night stay. I have stayed at this hotel before. The staff are efficient and friendly and the rooms are clean and modern.

10

MONONA

Sep 13, 2025

·

Stayed 4 nights

Convenient location close to the Glen and very clean and comfortable room.

6

SUSAN MARY

Nov 21, 2024

·

Stayed 1 night

Stains on carpet near bedside table. No power point near bed for sleep machine. Toilet roll holder falling off. Breakfast manager run off his feet and could barely keep up with bringing out plates and cutlery etc.

8

C Yew

Jan 3, 2026

·

Stayed 2 nights

When the time we adjust the bed, we saw the floor is not really clean.

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Rooms

Rooms are basic with comfortable beds, but space and lighting can be limited and the design is simple. Multiple guests experienced maintenance issues—especially unreliable heating or air conditioning—and occasional noise from halls or street.

Related guest reviews

8

Robert

May 8, 2024

·

Stayed 2 nights

You could hear everything in the hall and street noise through windows also when room next door had shower. But im from the country so not used to the city noise.

8

Daniel

Dec 20, 2025

·

Stayed 2 nights

Comfy bed, had a great sleep, rooms were a great size.

6

Adam

Aug 1, 2025

·

Stayed 7 nights

No heating in the rooms. Arrives after flight from UK and had to move room twice. In the end is was given a small portable heater to use for the week. Not ideal given it was 4 degrees overnight. The manager gave me two free drinks at the bar as a goodwill gesture.

6

John

Dec 13, 2023

·

Stayed 2 nights

The room was poorly designed. The bathroom is reasonably large for a motel, but the layout is terrible. Only one basic chair in the room on arrival. $20 per night for parking at a suburban hotel is unreasonable, and there was no prior indication of this

8

Rudra

May 19, 2025

·

Stayed 3 nights

The heater in the room didn't work. Got a portable heater but the heater never got fixed or nobody followed up. The room was clean, fresh linen, great. Breakfast was good.

6

Stephen

Nov 29, 2023

·

Stayed 2 nights

Air conditioning didn’t work in the room. Room was constantly at 25.5c and couldn’t bring the temperature down despite having the cooling set low for the two night stay.

2

Hagop

Aug 31, 2025

·

Stayed 2 nights

A/c stopped heating over nights, next day changed three different rooms before they found a heating system that worked. This ruined my short stay with my plans. I got a free breakfast and a one hour extended check out. Having changed to a second room would of been ok,but four rooms is unexpectable and discussing. I have asked for a full refund but has fallen to death ears. Dont stay here!

6

shawn

Mar 17, 2025

·

Stayed 5 nights

Room was clean however lighting is terrible, bench space in bathroom terrible - bed very uncomfortable. In house food ordering terrible - had 9 items on menu and when we went to order they could only do 1 item.

6

Darryl

Jan 31, 2025

·

Stayed 5 nights

Ceiling started leaking in the bathroom so had to move to another room. Rooms were small and not much wardrobe and fridge space. Parking was not included so cost is $100. Pretty average for the area.

6

shawn

Mar 23, 2025

·

Stayed 3 nights

Lighting in room is poor - bench space in bathroom is non existent - 1 little toiletries bag is it - same goes for room - no space for multiple bags. Bed was uncomfortable and the servicing of the room was all over the place - between 9am and once it was 7pm!

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Service

Staff are often friendly, efficient and helpful, with smooth check-ins and considerate assistance. However, some guests reported poor problem resolution, billing or refund issues, and unprofessional interactions.

Related guest reviews

8

Joel

Nov 16, 2025

·

Stayed 2 nights

Clean room, staff were exceptional, the only fault was the leaking sink in our room

4

Nikki

Aug 28, 2023

·

Stayed 1 night

Terrible service. Our room did not have adequate bedding for our booking. The staff member, I believe would have been aware of this upon check in, as the staff member was familiar with the room configuration, and read details of our booking during check in. When I returned to the front desk, the staff member offered my multiple 'reason' as to why, none of which were due to the staff member's error. I was told a another bed would be made uo in our room. Then I received a call to the room that we would have to come back to reception to pick up another room key to another room. Later that evening I needed to go back to reception looking for water, there wasn't any in the fridge (or anything else) I was required to purchase the water. On check out, I was stuck at parking gate unable to exit parking, despite having a card. When the gate was finally lifted, I was unable to check out and return card as there was no one at the desk, and the front entrance was locked despite bing told the night before that the hotel has someone on the around the clock.

4

Maryanne

Mar 26, 2024

·

Stayed 2 nights

Comfortable bed, but found a used fork next to the bedside table - not sure how thorough the rooms are cleaned. I was told at check out that I would get my deposit back minus parking charges. I was charged the full deposit and when I called the hotel for it to be corrected, was put on hold for more than 10 minutes before I decided to hang up. Not returning to this hotel and will be looking at options to have my deposit correctly refunded.

10

Kylie

Jun 9, 2025

·

Stayed 2 nights

Clean and quiet rooms. Staff were wonderfully caring, polite and helpful. Parking was easy. Lots of incredible restaurants within close walking distance.

2

Jodi

Jan 30, 2023

·

Stayed 1 night

Checkin, had to say no 3 times to not signing up to Accors Membership. One of our keys not working. Charged $100 and not like other hotels, $100 held. Was told the Restaurant wasn't open because of Annual Leave?? Was informed of the Go to menu of which wasn't available in the room to order from. Curtains torn at the top. Shabby. Debris along the corridor on the floor to our room. Not a great first impression. Came downstairs to inform front desk of the torn curtain and not to blame us or charge us. Enquired about breakfast $25 for a full buffet. Made a booking for the two of us. Check-out. Came down and check out and to cancel breakfast. Was told we had been charged for breakfast and would not receive a refund!! OUTRAGEOUS!! The night manager said he had to wait for the day manager. I waited whilst he spoke in their native tongue with another female employee whilst she stared at me. Day manager arrived dishevelled and yawning. She started to tell me what normally happens. I cut her off and told her what normally happens in other hotels around the world is that they don't charge their guests on arrival they hold a deposit and they don't charge their guests for a breakfast they were cancelling and didn't have. I told them the reason why we were there because our air-conditioning was broken at home. Then the refund was processed only because she didn't hear me properly and thought I'd said the room's air-conditioning wasn't working. I was ropable.

10

Hoa

Sep 10, 2025

·

Stayed 4 nights

Much appreciated for the early check in! Many thanks for friendly and helpful services.

10

Barry

Dec 10, 2024

·

Stayed 1 night

Entire process was smooth/efficient/and enjoyable. The Front of House staff in particular were efficient, friendly and most pleasant to deal with. Altogether we are very satisfied and will use that hotel again.

2

shannon

Oct 17, 2024

·

Stayed 1 night

I have stayed here twice and both times were terrible. Rude staff who dont want to help and would rather talk amougst themselfs. Just a terrible experience and is not worth the money. Breakfast finishes at 10am too. Who does that? They just take your money and you dont recieve much back.

10

Teresa

Feb 16, 2025

·

Stayed 1 night

Staff at reception were incredibly lovely. Quick, and informative. It was probably one of the easiest and quickest check in’s I’ve ever had. Will definitely stay there again.

10

TADASHI

Jul 18, 2025

·

Stayed 2 nights

From checking in to checking out, the experience was fantastic. Also, staff’s care and kindness was impressive. As a matter of fact, after checking out, we noticed that our small daughter’s toy was missing and the hotel staff searched and found kindly and arranged delivery home, which is really cared. I highly recommend this accommodation.

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AI-generated summary based on recent guest reviews

Location

Consistently praised for proximity to The Glen, dining and public transport, making it convenient for work or leisure. Suburban setting offers easy access without being in the CBD.

Related guest reviews

8

Sahrizal b.

May 18, 2025

·

Stayed 1 night

Good walking distance to local shopping district and restaurants.

10

Karen

Feb 21, 2025

·

Stayed 10 nights

Location suited my trip

8

Robyn

Mar 25, 2024

·

Stayed 1 night

Close to public transport.

8

Michelle

Jul 7, 2025

·

Stayed 1 night

This a convenient location for my work trips. Close to dining options a 2 minute walk away. Warm heating In the coldest of weather. Friendly and helpful staff.

10

Marion

Jun 21, 2025

·

Stayed 4 nights

Great location and lovely staff

10

Peter

Jul 30, 2023

·

Stayed 1 night

This hotel is conveniently located near multiple dining options, shopping and entertainment. It is located far enough out of the center of Melbourne that you do not have the issues of getting around, however is close enough to access what you need within a couple of minutes' drive. There is secure onsite, undercover parking with elevator access. The hotel is clean and quiet, offers onsite dining and the staff are extremely helpful and polite.

10

MONONA

Sep 13, 2025

·

Stayed 4 nights

Convenient location close to the Glen and very clean and comfortable room.

10

Sharron

Jun 22, 2025

·

Stayed 1 night

We had a great stay. Loved the easy walk to shops and eateries.

10

Norman and lorraine

Oct 30, 2024

·

Stayed 10 nights

I loved that the shopping was so close within walking distance to the main shopping centre,the hotel is quiet,comfortable beds and all staff lovely.

8

Ceinwen

Jul 13, 2025

·

Stayed 1 night

I really liked the overall property! The location was a big plus—it's conveniently close to a mall, movie theater, and several restaurants, which made everything super accessible and enjoyable. I also appreciated that the motel offered breakfast options, which made mornings more convenient before heading out.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives strong praise from many guests. Dinner options can be limited or unavailable on some days, with occasional reports of lukewarm food or slow replenishment.

Related guest reviews

6

Mark

Dec 21, 2025

·

Stayed 1 night

Food was just cooked and bairly warm for the hash browns and bacon

8

jason

Oct 24, 2024

·

Stayed 4 nights

Located in a good spot... suited my needs well... just needs to put foxtel on!!!! thank you to the staff .. all were lovely... breaky was great too.

10

Sandra Camille

Jan 4, 2025

·

Stayed 7 nights

It’s clean, child friendly, good breakfast selections. Nice coffee done in a proper coffee machine although automatic machine is available too. Staff were nice.

8

Rudra

May 19, 2025

·

Stayed 3 nights

The heater in the room didn't work. Got a portable heater but the heater never got fixed or nobody followed up. The room was clean, fresh linen, great. Breakfast was good.

6

shawn

Mar 17, 2025

·

Stayed 5 nights

Room was clean however lighting is terrible, bench space in bathroom terrible - bed very uncomfortable. In house food ordering terrible - had 9 items on menu and when we went to order they could only do 1 item.

10

Liza

Feb 20, 2025

·

Stayed 1 night

Fantastic breakfast! Holy smacks. 100% worth the visit just for the wonderful breakfast. Would absolutely stay again!

6

SUSAN MARY

Nov 21, 2024

·

Stayed 1 night

Stains on carpet near bedside table. No power point near bed for sleep machine. Toilet roll holder falling off. Breakfast manager run off his feet and could barely keep up with bringing out plates and cutlery etc.

8

Anna

Jun 24, 2024

·

Stayed 1 night

not sure why restaurant is closed on weekends

10

Kylie

Apr 21, 2023

·

Stayed 1 night

I booked a night here last minute with tired kids in tow and was so happy we accidentally found this place. Staff made everything really easy, it was very clean. We had dinner and breakfast here and the food was very good!

6

Anastasia

Jan 14, 2024

·

Stayed 3 nights

Wifi didn’t work, shower incredibly small, had to pay for parking, and restaurant closed part of the time.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$91
February	$89
March	$107
April	$90
May	$90
June	$99
July	$81
August	$83
September	$80
October	$79
November	$87
December	$92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $81	3 $95
4 $76	5 $81	6 $81	7 $70	8 $81	9 $70	10 $69
11 $74	12 $81	13 $84	14 $81	15 $81	16 $68	17 $74
18 $74	19 $79	20 $84	21 $90	22 $81	23 $69	24 $69
25 $74	26 $81	27 $81	28 $81	29 $83	30 $70	31 $68

ibis Melbourne - Glen Waverley

Prices for ibis Melbourne - Glen Waverley

Monthly average prices

About this property

Location

Room options

Superior Room, Multiple Beds (1 Queen and 1 Single Bed)

Superior Room, 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

Superior Room, 1 King Bed

Standard Room, 1 Queen Bed

Guest reviews of ibis Melbourne - Glen Waverley

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

Considering this hotel for your Melbourne trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $161	25 $125	26 $150
27 $76	28 $84	29 $101	30 $87