BE Destination Tulum
From
US$ 250
/noite
Selecione datas para ver preços e disponibilidade
From
US$ 250
/noite
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Wi-fi grátis, serviços de concierge e serviços para casamentos são algumas das comodidades adicionais disponíveis neste hotel.
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Wi-fi grátis, serviços de concierge e serviços para casamentos são algumas das comodidades adicionais disponíveis neste hotel.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço preparado no momento grátis, servido diariamente entre as 7:00 e as 11:30.
Quartos
Os 64 com mobília individualizada farão com que se sinta em casa. As unidades contam com uma varanda ou pátio interior. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e roupões.
Localização
Com uma estadia nBE Destination Tulum em Tulum (Zona Hotelera), ficará a alguns passos de Playa de Tulum e a 13 minuto(s) a pé de Reserva de la Biósfera Sian-Ka'an. Este hotel de praia está a 12 km (7,4 mi) de Ruínas Maias de Tulum e a 8,3 km (5,1 mi) de Playa Paraiso.
O que há nas proximidades
Playa de Tulum(0.1 milhas)
Reserva de la Biósfera Sian-Ka'an(0.6 milhas)
Escultura Ven a la Luz(1.2 milhas)
Praia Akun(2.5 milhas)
SFER IK(3.2 milhas)
Praia(3.4 milhas)
Parque Jaguar(3.6 milhas)
Parque Nacional de Tulum(3.7 milhas)
Mirante do Jaguar Tulum(3.8 milhas)
Entrada do Parque Jaguar(3.8 milhas)
Playa de Aceso Libre Las Palmas(4.6 milhas)
Centro de Estilo de Vida Hunab(5.1 milhas)
Playa Paraiso(5.1 milhas)
Caminhada de Arte Holistika(6.2 milhas)
Parque Dos Aguas(6.6 milhas)
Aeroporto Internacional de Tulum (TQO)(30.2 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(78.4 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Localização
Carretera Tulum Boca Paila Km. 10, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Playa de Tulum (0.1 milhas)
Reserva de la Biósfera Sian-Ka'an (0.6 milhas)
Escultura Ven a la Luz (1.2 milhas)
Praia Akun (2.5 milhas)
SFER IK (3.2 milhas)
Praia (3.4 milhas)
Opções de quartos
4
Suite (Palm Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
498 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Suite, terraço (with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
700 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Suite, junto ao mar (with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
712 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Suite Premier, junto ao mar (with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1173 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Suite (Alcove Suite with Plunge Pool)
Detalhes do quarto
1 Cama De Casal
Dormidas 3
534 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Suite (Sea Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
527 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Suite (Signature Suite with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
605 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Suite Premier (Premier Palm Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1184 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Suite (Air Suite with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
961 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre BE Destination Tulum
8.4
Muito Bom
Com base em 581 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em avaliações sobre o BE Destination Tulum, viajantes elogiam a paisagem serena de selva e praia, os quartos estilosos e a comida saborosa, com muitos destacando a simpatia e atenção da equipe, e a presteza dos concierges. No entanto, críticas recorrentes mencionam um serviço inconsistente, ausência de comodidades e problemas ocasionais de manutenção ou cobrança.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em avaliações sobre o BE Destination Tulum, viajantes elogiam a paisagem serena de selva e praia, os quartos estilosos e a comida saborosa, com muitos destacando a simpatia e atenção da equipe, e a presteza dos concierges. No entanto, críticas recorrentes mencionam um serviço inconsistente, ausência de comodidades e problemas ocasionais de manutenção ou cobrança.
A maioria dos hóspedes aprecia as áreas de praia, os tratamentos de spa e as atividades de bem-estar. Alguns mencionam piscinas não aquecidas, umidade e mosquitos, típicos do ambiente da selva, e preços elevados. Espere uma estadia linda e relaxante, com eventuais concessões em relação ao serviço e ao custo-benefício.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As áreas de praia, os tratamentos de spa e as atividades de bem-estar são amplamente apreciados; duas piscinas externas são descritas como não aquecidas ou frias. As instalações no geral são relaxantes e bem projetadas.
Avaliações dos hóspedes relacionadas
8
Gabriela
12 de set. de 2025
·
A estadia foi de 3 noites
Very beautiful property, especially the vegetation and the spa. The concierge was excellent as it was the staff serving breakfast. The receptionist was not very attentive, I would say even impolite, showing some frustration amd addressing us with little patience.
Very beautiful property, especially the vegetation and the spa. The concierge was excellent as it was the staff serving breakfast. The receptionist was not very attentive, I would say even impolite, showing some frustration amd addressing us with little patience.
10
Boris
25 de dez. de 2023
·
A estadia foi de 7 noites
This is a very nice hotel. We had a comfortable room in a god condition. The service (housekeeping, restaurants, beach) were top notch. Two things: - the ocean was choppy during our stay. They have no control over that, of course, but the pools should be heated. With the pool ice cold, there was no comfortable swimming option. - drinks on the beach are north of $30 but if you are booking a room here you can afford it
This is a very nice hotel. We had a comfortable room in a god condition. The service (housekeeping, restaurants, beach) were top notch. Two things: - the ocean was choppy during our stay. They have no control over that, of course, but the pools should be heated. With the pool ice cold, there was no comfortable swimming option. - drinks on the beach are north of $30 but if you are booking a room here you can afford it
10
Jesus
10 de jul. de 2024
·
A estadia foi de 4 noites
Quiet, nice beach access, staff friendly and helpful, always make sure we had everything we needed.
Quiet, nice beach access, staff friendly and helpful, always make sure we had everything we needed.
10
Kaizarin
14 de nov. de 2024
·
A estadia foi de 3 noites
Amazing location, staff and holistic facilities
Amazing location, staff and holistic facilities
6
Shakila
27 de nov. de 2025
·
A estadia foi de 3 noites
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
10
Thyrone
4 de ago. de 2025
·
A estadia foi de 4 noites
The resort was a luxury experience with remarkable staff and stunning views. The designated pool areas were a treat and the surrounding community was well maintained and safe. We encourage you to keep bug repellant handy when visiting between June and September.
The resort was a luxury experience with remarkable staff and stunning views. The designated pool areas were a treat and the surrounding community was well maintained and safe. We encourage you to keep bug repellant handy when visiting between June and September.
10
laura
31 de mai. de 2024
·
A estadia foi de 4 noites
Amazing Hotel. Very clean. Great beach access. Nice rooms
Amazing Hotel. Very clean. Great beach access. Nice rooms
10
Alejandra
24 de mar. de 2025
·
A estadia foi de 2 noites
It was delightful staying at Be Tulum. The food was delicious, and all of the wellness activities truly help you disconnect from the city and relieve stress.
It was delightful staying at Be Tulum. The food was delicious, and all of the wellness activities truly help you disconnect from the city and relieve stress.
8
Helen
16 de ago. de 2025
·
A estadia foi de 7 noites
Be Tulum was wonderful—the staff, the room, the plunge pool, the spa, the atmosphere, the food—and I loved the free breakfast. However, there were two, quite large, issues that I did have with the hotel: (1) There were a lot of added-on service "gratuity fees." I was charged a $42 gratuity fee for using the minibar. That was worth more than anything that was in the minibar, which was old and stale; (2) once I added up my bill, after I left, it was incorrect by over $100.
Be Tulum was wonderful—the staff, the room, the plunge pool, the spa, the atmosphere, the food—and I loved the free breakfast. However, there were two, quite large, issues that I did have with the hotel: (1) There were a lot of added-on service "gratuity fees." I was charged a $42 gratuity fee for using the minibar. That was worth more than anything that was in the minibar, which was old and stale; (2) once I added up my bill, after I left, it was incorrect by over $100.
10
Stephen
20 de mar. de 2025
·
A estadia foi de 3 noites
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos mencionam quartos limpos e jardins bem cuidados, mas há relatos de pragas e falhas ocasionais na limpeza ou manutenção.
Avaliações dos hóspedes relacionadas
4
Emanuela
29 de abr. de 2024
·
A estadia foi de 4 noites
— housekeeping is terrible — communication with front desk is terrible — concierge is terrible — staff is cordial but given the above they do what they can with the little they are given — no room service — everything is a rip off considering the level
— housekeeping is terrible — communication with front desk is terrible — concierge is terrible — staff is cordial but given the above they do what they can with the little they are given — no room service — everything is a rip off considering the level
10
johannes
25 de out. de 2025
·
A estadia foi de 3 noites
Room was cleaned perfectly, concierge very attentive, food in Marezia delicious.
Room was cleaned perfectly, concierge very attentive, food in Marezia delicious.
10
Cristian
4 de nov. de 2024
·
A estadia foi de 3 noites
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
10
alina
5 de set. de 2025
·
A estadia foi de 6 noites
Very clean and superb accommodations inside the nature. We have walked by and entered to different hotels in Zina Hotelera and not even once we had regretted staying at this place.
Very clean and superb accommodations inside the nature. We have walked by and entered to different hotels in Zina Hotelera and not even once we had regretted staying at this place.
8
Ali
25 de dez. de 2024
·
A estadia foi de 5 noites
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
6
Mario
5 de ago. de 2024
·
A estadia foi de 3 noites
Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
10
laura
31 de mai. de 2024
·
A estadia foi de 4 noites
Amazing Hotel. Very clean. Great beach access. Nice rooms
Amazing Hotel. Very clean. Great beach access. Nice rooms
10
Wojciech
1 de nov. de 2025
·
A estadia foi de 4 noites
Breakfast was small but delicious Clean rooms Beautiful location and beach
Breakfast was small but delicious Clean rooms Beautiful location and beach
2
Klodian
11 de nov. de 2025
·
A estadia foi de 4 noites
We had cockroaches in our bed
We had cockroaches in our bed
10
Anna
26 de mar. de 2024
·
A estadia foi de 5 noites
Excellent service Friendly Clean Amazing architecture
Excellent service Friendly Clean Amazing architecture
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são estilosos, imersos na natureza e frequentemente espaçosos, com privacidade, alguns com piscinas privativas e terraços. Alguns hóspedes notam acessórios envelhecidos, flutuações na temperatura da água ou no Wi-Fi, umidade e roupa de cama desconfortável.
Avaliações dos hóspedes relacionadas
10
James
17 de out. de 2025
·
A estadia foi de 4 noites
I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family.
I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family.
10
Cristian
4 de nov. de 2024
·
A estadia foi de 3 noites
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
10
Rose
5 de jul. de 2025
·
A estadia foi de 6 noites
If I could give Be Tulum a higher rating, I would. This hotel is so special and unique. We stayed in the alcove suite with a plunge pool. It was like we were tucked away in the jungle. So peaceful, serene, and lots of privacy. The room was unique and clean, and the air conditioner was a nice relief from the heat. The restaurants here had amazing food, with beautiful views. The staff overall—from the front desk, to restaurants, and maids—were wonderful. Very attentive and polite. The concierge checked in daily, was super helpful in booking taxis and ATVs, and offered suggestions for other things to do. This was helpful since the seaweed was in full effect, but it didn't take away from the stay or the trip. It was still beautiful, could go in the ocean and lay on the beach beds. Don't let that stop you from booking!
If I could give Be Tulum a higher rating, I would. This hotel is so special and unique. We stayed in the alcove suite with a plunge pool. It was like we were tucked away in the jungle. So peaceful, serene, and lots of privacy. The room was unique and clean, and the air conditioner was a nice relief from the heat. The restaurants here had amazing food, with beautiful views. The staff overall—from the front desk, to restaurants, and maids—were wonderful. Very attentive and polite. The concierge checked in daily, was super helpful in booking taxis and ATVs, and offered suggestions for other things to do. This was helpful since the seaweed was in full effect, but it didn't take away from the stay or the trip. It was still beautiful, could go in the ocean and lay on the beach beds. Don't let that stop you from booking!
10
Jeffrey
24 de fev. de 2025
·
A estadia foi de 5 noites
Raquel, our concierge, was excellent throughout our stay! Our room was beautiful and spacious. The entire property was gorgeous with the staff being extra attentive and friendly. We are already dreaming of our next trip to Tulum!
Raquel, our concierge, was excellent throughout our stay! Our room was beautiful and spacious. The entire property was gorgeous with the staff being extra attentive and friendly. We are already dreaming of our next trip to Tulum!
8
Ali
25 de dez. de 2024
·
A estadia foi de 5 noites
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
8
carla
23 de jul. de 2025
·
A estadia foi de 3 noites
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
8
Kyle
16 de mar. de 2025
·
A estadia foi de 2 noites
Be Tulum is a solid 3 or 4 star property. The food was excellent and the staff was friendly and welcoming. It’s a more off the beaten path type of hotel which is not necessarily my type of vibe. The rooms need to be updated for the price they are charging (water temp fluctuates and wifi is ok). Trying this hotel one time was enough for us. I also wouldn’t stay there more than two nights. Overall, an OK hotel.
Be Tulum is a solid 3 or 4 star property. The food was excellent and the staff was friendly and welcoming. It’s a more off the beaten path type of hotel which is not necessarily my type of vibe. The rooms need to be updated for the price they are charging (water temp fluctuates and wifi is ok). Trying this hotel one time was enough for us. I also wouldn’t stay there more than two nights. Overall, an OK hotel.
6
Victoria
1 de out. de 2025
·
A estadia foi de 3 noites
The resort and the rooms are beautiful. But the service was pretty awful from our experience. Staff ks friendly but pointless when it came to basic things. We had a broken light outside of our room entrance and we repeatedly asked them to fix it daily and it was not fixed until our last night after my husband had a stern talk with them. It was dangerous to walk in and out of our room in the darkness, a total safety hazard. Basic things like face clothes were not replenished during cleaning and housekeeping kept the doors opened during service which welcomed a a swarm of mosquitos into our room. If you like a beautiful jungle setting and don’t mind getting eaten alive by mosquitos, then this is your spot!
The resort and the rooms are beautiful. But the service was pretty awful from our experience. Staff ks friendly but pointless when it came to basic things. We had a broken light outside of our room entrance and we repeatedly asked them to fix it daily and it was not fixed until our last night after my husband had a stern talk with them. It was dangerous to walk in and out of our room in the darkness, a total safety hazard. Basic things like face clothes were not replenished during cleaning and housekeeping kept the doors opened during service which welcomed a a swarm of mosquitos into our room. If you like a beautiful jungle setting and don’t mind getting eaten alive by mosquitos, then this is your spot!
10
Stephen
20 de mar. de 2025
·
A estadia foi de 3 noites
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
6
andré
23 de out. de 2025
·
A estadia foi de 1 noite
Cama pésima, almohadas las peores. Comida bien. Personal muy amable.
Cama pésima, almohadas las peores. Comida bien. Personal muy amable.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como amigável, e o suporte do concierge é um destaque. Reclamações recorrentes citam problemas na recepção, acompanhamento lento ou sem resposta, e problemas ocasionais de cobrança ou reserva.
Avaliações dos hóspedes relacionadas
8
Gabriela
12 de set. de 2025
·
A estadia foi de 3 noites
Very beautiful property, especially the vegetation and the spa. The concierge was excellent as it was the staff serving breakfast. The receptionist was not very attentive, I would say even impolite, showing some frustration amd addressing us with little patience.
Very beautiful property, especially the vegetation and the spa. The concierge was excellent as it was the staff serving breakfast. The receptionist was not very attentive, I would say even impolite, showing some frustration amd addressing us with little patience.
10
Lyndsy Evenden
3 de mai. de 2024
·
A estadia foi de 6 noites
Just spent 6 days at Be Tulum and it was fantastic. The staff are friendly and every attentive and the hotel was immaculately well kept, even with the seaweed that is in season right now. Concierge service was great (ours was July and she took care of everything). Food was great too, and the atmosphere magical. Highly recommend!
Just spent 6 days at Be Tulum and it was fantastic. The staff are friendly and every attentive and the hotel was immaculately well kept, even with the seaweed that is in season right now. Concierge service was great (ours was July and she took care of everything). Food was great too, and the atmosphere magical. Highly recommend!
6
Sergio
28 de jul. de 2025
·
A estadia foi de 4 noites
The property is amazing! The service of the waiters is pretty good. But all other staff is terrible, it has always been the same. For years I have stayed in this hotels (Nomade and Be) and it’s a shame they treat you so poorly. The reason I always stay is because of the location and beautiful facilities. They always have people in training, and poorly trained.
The property is amazing! The service of the waiters is pretty good. But all other staff is terrible, it has always been the same. For years I have stayed in this hotels (Nomade and Be) and it’s a shame they treat you so poorly. The reason I always stay is because of the location and beautiful facilities. They always have people in training, and poorly trained.
2
Sirisha
15 de jun. de 2025
·
A estadia foi de 2 noites
Stay away from this hotel. They charged another room bill to my credit card and haven’t returned the money yet. I have contacted them several times, the management doesn’t care. I booked airport pickup only to realize they messed up, there was nobody there to pickup. And they claim there was a puncture, but when I asked the driver he wasn’t aware of anything like that. Stay away from this hotel, terrible management
Stay away from this hotel. They charged another room bill to my credit card and haven’t returned the money yet. I have contacted them several times, the management doesn’t care. I booked airport pickup only to realize they messed up, there was nobody there to pickup. And they claim there was a puncture, but when I asked the driver he wasn’t aware of anything like that. Stay away from this hotel, terrible management
10
Amy
7 de set. de 2025
·
A estadia foi de 3 noites
wonderful! highly recommend. Raquel my concierge was amazing helped me make reservations at restaurants and tours. Cant wait to go back!
wonderful! highly recommend. Raquel my concierge was amazing helped me make reservations at restaurants and tours. Cant wait to go back!
6
veronica
22 de ago. de 2024
·
A estadia foi de 2 noites
Dejo mucho que desear el servicio por parte de front desk, dure 30 minutos haciendo el check in porque no encontraban una petición que hice 3 veces por llamada, parece que el área de reservaciones no está en coordinación con front desk El área de “Concierge” es solo el nombre, no tienen un buen servicio hacia las peticiones el cliente, quisimos pedir una pizza de otro restaurante y que nos apoyaran en coordinarse con los taxis que estaban justo afuera y que obviamente nosotros pagaríamos y no nos ayudaron Otros hoteles de 5 o 4 estrellas hacen que todas las peticiones de los clientes sean posibles, en éste hotel es la última vez que me quedo, de hecho tenía reservada una semana en el mes de enero y la cancelé No regreso
Dejo mucho que desear el servicio por parte de front desk, dure 30 minutos haciendo el check in porque no encontraban una petición que hice 3 veces por llamada, parece que el área de reservaciones no está en coordinación con front desk El área de “Concierge” es solo el nombre, no tienen un buen servicio hacia las peticiones el cliente, quisimos pedir una pizza de otro restaurante y que nos apoyaran en coordinarse con los taxis que estaban justo afuera y que obviamente nosotros pagaríamos y no nos ayudaron Otros hoteles de 5 o 4 estrellas hacen que todas las peticiones de los clientes sean posibles, en éste hotel es la última vez que me quedo, de hecho tenía reservada una semana en el mes de enero y la cancelé No regreso
10
Paul Esteban
19 de mai. de 2025
·
A estadia foi de 3 noites
Our stay at Be Tulum was nothing short of exceptional. From the moment we arrived, we felt completely relaxed and taken care of. The atmosphere is serene, luxurious, and thoughtfully designed, making it the perfect place to unwind. We originally planned to explore different spots around Tulum, but the experience at the hotel was so enjoyable that we ended up spending most of our time there. The food was absolutely delicious, fresh, flavorful, and beautifully presented and the service was top-tier. Every staff member went above and beyond to make sure we had everything we needed. Be Tulum offers a perfect balance of relaxation and attentive hospitality. We’re so glad we chose to fully enjoy the hotel experience, it truly felt like a sanctuary.
Our stay at Be Tulum was nothing short of exceptional. From the moment we arrived, we felt completely relaxed and taken care of. The atmosphere is serene, luxurious, and thoughtfully designed, making it the perfect place to unwind. We originally planned to explore different spots around Tulum, but the experience at the hotel was so enjoyable that we ended up spending most of our time there. The food was absolutely delicious, fresh, flavorful, and beautifully presented and the service was top-tier. Every staff member went above and beyond to make sure we had everything we needed. Be Tulum offers a perfect balance of relaxation and attentive hospitality. We’re so glad we chose to fully enjoy the hotel experience, it truly felt like a sanctuary.
6
Shakila
27 de nov. de 2025
·
A estadia foi de 3 noites
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
10
Brittney
30 de ago. de 2025
·
A estadia foi de 3 noites
Great staff! You get assigned a concierge ours was Raquel he set up our transportation and atv with ease and front desk even book are reservations for dinner at Rosa negra
Great staff! You get assigned a concierge ours was Raquel he set up our transportation and atv with ease and front desk even book are reservations for dinner at Rosa negra
10
Kelli
4 de nov. de 2025
·
A estadia foi de 3 noites
The place is great. The staff are all so friendly and helpful. The ceviche is the best I’ve ever had!
The place is great. The staff are all so friendly and helpful. The ceviche is the best I’ve ever had!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Paisagem cênica de frente para a praia, na selva, geralmente tranquila e relaxante. Está localizado no extremo da avenida principal, então táxis podem ser frequentes e caros.
Avaliações dos hóspedes relacionadas
10
Yuxuan
5 de nov. de 2025
·
A estadia foi de 3 noites
stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed.
stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed.
10
Brody
26 de mar. de 2025
·
A estadia foi de 4 noites
Incredible location, beautifu
Incredible location, beautifu
10
Bradford
2 de mar. de 2025
·
A estadia foi de 4 noites
Amazing location!
Amazing location!
8
carla
23 de jul. de 2025
·
A estadia foi de 3 noites
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
10
Ronny
29 de jun. de 2025
·
A estadia foi de 3 noites
Excellent location in connection with nature.
Excellent location in connection with nature.
10
Thomas
24 de mai. de 2025
·
A estadia foi de 4 noites
This was one of the best hotels we've ever stayed at. Beautiful in every way, great service and quiet location.
This was one of the best hotels we've ever stayed at. Beautiful in every way, great service and quiet location.
8
Maria
18 de jun. de 2025
·
A estadia foi de 1 noite
Great location!
Great location!
10
Saraby
7 de set. de 2025
·
A estadia foi de 5 noites
A beautiful location
A beautiful location
8
Luis
19 de set. de 2023
·
A estadia foi de 4 noites
Es un robo lo que cobran los taxis
Es un robo lo que cobran los taxis
10
Natalie
27 de abr. de 2025
·
A estadia foi de 6 noites
On the main strip in Tulum however pretty far down so expect to shell out for taxis. They drag the beach for the seaweed multiple times a day which was nice. Across all of the area we had moments with servers forgetting items we ordered etc. we borrowed bikes and the first few had issues like flat tires before we got a pair to use. The beauty of the area and the jungle vibes were enjoyable. You can use nomades restaurant / beach
On the main strip in Tulum however pretty far down so expect to shell out for taxis. They drag the beach for the seaweed multiple times a day which was nice. Across all of the area we had moments with servers forgetting items we ordered etc. we borrowed bikes and the first few had issues like flat tires before we got a pair to use. The beauty of the area and the jungle vibes were enjoyable. You can use nomades restaurant / beach
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida é amplamente elogiada, especialmente o café da manhã e os restaurantes à beira-mar. Alguns hóspedes mencionam preços elevados, taxas de serviço adicionais e falhas ocasionais no atendimento.
Avaliações dos hóspedes relacionadas
10
johannes
25 de out. de 2025
·
A estadia foi de 3 noites
Room was cleaned perfectly, concierge very attentive, food in Marezia delicious.
Room was cleaned perfectly, concierge very attentive, food in Marezia delicious.
10
Yuxuan
5 de nov. de 2025
·
A estadia foi de 3 noites
stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed.
stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed.
2
Dawn
19 de jun. de 2025
·
A estadia foi de 4 noites
Worst experience ever! Do not stay here. Staff purposely hold out on running the charges until you check out and then demand cash. They want you to be late for your flight so you will feel pressured to pay cash. Amenities were non existent and drinks were over priced and watered down. Terrible experience!!!
Worst experience ever! Do not stay here. Staff purposely hold out on running the charges until you check out and then demand cash. They want you to be late for your flight so you will feel pressured to pay cash. Amenities were non existent and drinks were over priced and watered down. Terrible experience!!!
10
James
17 de out. de 2025
·
A estadia foi de 4 noites
I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family.
I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family.
8
Doron
5 de abr. de 2024
·
A estadia foi de 2 noites
Beach restaurant service and food quality was amazing. Hotel design and vibe very nice. Music on beach was great. Front desk staff could use improvement!
Beach restaurant service and food quality was amazing. Hotel design and vibe very nice. Music on beach was great. Front desk staff could use improvement!
8
carla
23 de jul. de 2025
·
A estadia foi de 3 noites
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
10
Wojciech
1 de nov. de 2025
·
A estadia foi de 4 noites
Breakfast was small but delicious Clean rooms Beautiful location and beach
Breakfast was small but delicious Clean rooms Beautiful location and beach
10
Cecilia
29 de abr. de 2023
·
A estadia foi de 7 noites
Il soggiorno è stato praticamente perfetto. La camera è molto spaziosa, pulita e dotata di ogni comfort compresa di piscina nel giardino privato e totalmente immersa nel verde. Ovunque si è circondati da piante e silenzio. Ci sono due ristoranti di buonissima qualità con un attenzione al cliente particolare. Colazione ottima: compreso nel prezzo si può avere piatto di frutta, basket di pane con marmellata e croissant, caffetteria e un piatto a scelta dal menu… ed è tutto buonissimo. Spiaggia molto spaziosa e dotata di ogni comfort, servizio in spiaggia molto attento e veloce. Se proprio devo trovare un difetto può essere la presenza di lavori edili accanto e qualche volta si è sentito qualche rumore in spiaggia ma, si sta talmente bene che spesso non ci si fa nemmeno caso. Compreso nel soggiorno si può usufruire anche di alcuni servizi (come ad esempio lezioni di yoga) della struttura accanto, il Nomad, che fa parte della stessa proprietà. Wifi sempre presente, praticamente anche in acqua! È sempre triste rientrare dalle vacanze… ma questa volta è stato davvero più difficile del solito!
Il soggiorno è stato praticamente perfetto. La camera è molto spaziosa, pulita e dotata di ogni comfort compresa di piscina nel giardino privato e totalmente immersa nel verde. Ovunque si è circondati da piante e silenzio. Ci sono due ristoranti di buonissima qualità con un attenzione al cliente particolare. Colazione ottima: compreso nel prezzo si può avere piatto di frutta, basket di pane con marmellata e croissant, caffetteria e un piatto a scelta dal menu… ed è tutto buonissimo. Spiaggia molto spaziosa e dotata di ogni comfort, servizio in spiaggia molto attento e veloce. Se proprio devo trovare un difetto può essere la presenza di lavori edili accanto e qualche volta si è sentito qualche rumore in spiaggia ma, si sta talmente bene che spesso non ci si fa nemmeno caso. Compreso nel soggiorno si può usufruire anche di alcuni servizi (come ad esempio lezioni di yoga) della struttura accanto, il Nomad, che fa parte della stessa proprietà. Wifi sempre presente, praticamente anche in acqua! È sempre triste rientrare dalle vacanze… ma questa volta è stato davvero più difficile del solito!
8
Helen
16 de ago. de 2025
·
A estadia foi de 7 noites
Be Tulum was wonderful—the staff, the room, the plunge pool, the spa, the atmosphere, the food—and I loved the free breakfast. However, there were two, quite large, issues that I did have with the hotel: (1) There were a lot of added-on service "gratuity fees." I was charged a $42 gratuity fee for using the minibar. That was worth more than anything that was in the minibar, which was old and stale; (2) once I added up my bill, after I left, it was incorrect by over $100.
Be Tulum was wonderful—the staff, the room, the plunge pool, the spa, the atmosphere, the food—and I loved the free breakfast. However, there were two, quite large, issues that I did have with the hotel: (1) There were a lot of added-on service "gratuity fees." I was charged a $42 gratuity fee for using the minibar. That was worth more than anything that was in the minibar, which was old and stale; (2) once I added up my bill, after I left, it was incorrect by over $100.
10
Stephen
20 de mar. de 2025
·
A estadia foi de 3 noites
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
nicole
há 2 semanas
·
A estadia foi de 4 noites
first i want to state that i have stayed here on 3 other occassions during chirstimas holiday and my experiences have been oustanding. Unforntunately this time not so much. here were the unfavorable issues this time: breakfast was not included as it was the last 3 vsists. they gave you one option which based on the menu price was more expense than the yogurt listed which i chose. water stopped working
first i want to state that i have stayed here on 3 other occassions during chirstimas holiday and my experiences have been oustanding. Unforntunately this time not so much. here were the unfavorable issues this time: breakfast was not included as it was the last 3 vsists. they gave you one option which based on the menu price was more expense than the yogurt listed which i chose. water stopped working
4
Tanuj
8 de jul. de 2026
·
A estadia foi de 3 noites
The hotel is nice and our room was good but the hotel has raccoons roaming the property. At one point, a raccoon entered our room and opened the minibar. I alerted the staff who tried to shrug it off by saying “we are in the wild with them”. We couldn’t sleep at all as the raccoon knocked on our glass sliding door a few times during the nigbt to see if it could slide it open or we left it unlocked … Terrifying.
The hotel is nice and our room was good but the hotel has raccoons roaming the property. At one point, a raccoon entered our room and opened the minibar. I alerted the staff who tried to shrug it off by saying “we are in the wild with them”. We couldn’t sleep at all as the raccoon knocked on our glass sliding door a few times during the nigbt to see if it could slide it open or we left it unlocked … Terrifying.
8
Emile
13 de jun. de 2026
·
A estadia foi de 7 noites
I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we arrived. All the snacks/ drinks in the room are kind of pricey and not included in your stay which is kind of crazy since the price of the stay is already high. We had plenty of raccoons visiting, the only issue is that they peed in the pool and were getting inside, we also found a bat, we took it out so it wouldn’t drawn. But I would not recommend getting a room with pool if your skin is sensitive. The water went out almost every day at certain point of the day and came back after a while. The light also went out a couple times during different days. Internet connection is not the best but not the worst. The hotel food is pricey and is not very good. The location is a little bit far from everything about 30 min from the main restaurant/ bar locations. But I do got to say that the room was always clean, they come clean your room twice a day and they are super friendly! The staff from the massage area are also super nice and sweet people and the massages were amazing. We had the best sleep.
I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we arrived. All the snacks/ drinks in the room are kind of pricey and not included in your stay which is kind of crazy since the price of the stay is already high. We had plenty of raccoons visiting, the only issue is that they peed in the pool and were getting inside, we also found a bat, we took it out so it wouldn’t drawn. But I would not recommend getting a room with pool if your skin is sensitive. The water went out almost every day at certain point of the day and came back after a while. The light also went out a couple times during different days. Internet connection is not the best but not the worst. The hotel food is pricey and is not very good. The location is a little bit far from everything about 30 min from the main restaurant/ bar locations. But I do got to say that the room was always clean, they come clean your room twice a day and they are super friendly! The staff from the massage area are also super nice and sweet people and the massages were amazing. We had the best sleep.
10
Babak
29 de mai. de 2026
·
A estadia foi de 4 noites
GREat place
GREat place
10
Matthias
18 de mai. de 2026
·
A estadia foi de 3 noites
Paradise!
Paradise!
Políticas da propriedade
Check-in
Check-out
De 16:00 a 23:30
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-17: 203.0619195991516USD
- 2026-09-18: 228.13041350555417USD
- 2026-09-19: 182.80476096954345USD
- 2026-09-20: 228.13041350555417USD
- 2026-09-21: 219.11503681411742USD
- 2026-09-22: 215.8073248878479USD
- 2026-09-23: 210.09019389038085USD
- 2026-09-24: 270.37035479278563USD
- 2026-09-25: 243.14394558334348USD
- 2026-09-26: 279.4696128204346USD
- 2026-09-27: 280.8909325401306USD
- 2026-09-28: 335.84505807952877USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: 225.44712230987548USD
- 2026-10-02: 244.06642992095945USD
- 2026-10-03: NO DATA
- 2026-10-04: 245.61140668258665USD
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- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
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- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
Este alojamento disponibiliza transporte a partir do aeroporto (podem aplicar-se sobretaxas). Para organizar o transporte, os clientes devem contactar o alojamento 48 horas antes da chegada através dos dados que constam da confirmação da reserva. Contacte o alojamento pelo menos 72 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Contacte o alojamento com antecedência se planeia chegar após as 12:00, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 21 anos
- Este alojamento aceita cartões de crédito; não se aceita numerário
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de crianças até aos 15 anos neste alojamento.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Taxa de transporte de/para o aeroporto: 600 USD por veículo (ida e volta, ocupação máxima de 4) pessoas
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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