Is parking available at the property?

Free valet parking is available on-site, providing convenience for guests with vehicles.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately INR 1534 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific facilities may have restricted access.

What is the location of the property in relation to key landmarks?

The hotel is situated in the heart of Agra, within a 5-minute drive of Agra Fort and Jama Masjid, and is approximately 1.8 miles (2.9 km) from the Taj Mahal.

Does the property have a swimming pool?

Yes, there are 2 outdoor swimming pools available for guests. The pools are seasonal and operational during specific hours.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, though specific age limits are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for an additional fee of INR 2000 per night, and advance request or confirmation is required for availability.

ITC Mughal, Luxury Resort & Spa, Agra

Average nightly price at ITC Mughal, A Luxury Collection Resort & Spa, Agra by month, last 12 months (USD)
Month	Average price
January	US$169
February	US$246
March	US$163
April	US$122
May	US$98
June	US$85
July	US$100
August	US$91
September	US$90
October	US$156
November	US$217
December	US$189

What guests think

At ITC Mughal, A Luxury Collection Resort & Spa, Agra, travellers highlight beautiful gardens and a convenient location for the Taj, standout spa treatments and breakfasts, alongside recurring notes about dated rooms and uneven upkeep.

Several reviews cite slow or disorganized responses at reception and with room service. Some amenities disappointed, including a nonfunctional steam room, dated gym, limited poolside service, dim outdoor lighting, and occasional water or in-room technical issues. Dining feedback is mixed, with strong reviews for Peshawri contrasted by complaints about buffet quality, pricing, and spice adjustment. Overall, it offers a comfortable stay best for travelers prioritizing on-site features over cutting-edge rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Expansive gardens, pools, and the spa are highlights for many. However, guests report issues such as a nonfunctional steam room, dated gym/AC, limited poolside service, dim courtyard lighting, occasional water outages, and a lack of elevator access in some areas.

Related guest reviews

10

Joe

27 Jul 2025

·

Stayed 2 nights

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

8

Bradley

16 Feb 2023

·

Stayed 1 night

Well equipped gym, smart TVs, and the sound of water fountains all over the property give a very tranquil feel. I had an issue with having children running around the halls being loud, this seems to be common in Indian hotels. I did get sick from food (now on day 5) on the day I left. It had to either have been something from the breakfast buffet or “pinch of spice” restaurant across the street since those were the only places I ate. Agra is a very impoverished run down city with poor hygiene so be careful. Overall this property was much better than the nearby Radisson, which I had originally booked but abandoned because it was so noisy and actually a 2 star despite being advertised as 5 star.

6

Abir

23 Oct 2025

·

Stayed 1 night

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

10

laura

13 Jan 2023

·

Stayed 19,369 nights

The architecture and gardens of the hotel are beautiful. It does feel like a contemporary interpretation of the Mughal masterpieces. The staff members are extremely kind, friendly, and pleasant. Don’t rush your experience in Agra! Consider at least three nights at this hotel. This will allow you to enjoy the Taj Mahal, Fatehpur Sikri, and other sites. Importantly, it will also allow you time to enjoy the hotel: the gardens, swimming pools, beautiful halls, gym and spa, they were all very nice.

10

margaret

4 Jun 2025

·

Stayed 1 night

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

10

Faye

16 Sept 2024

·

Stayed 3 nights

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

8

Simon

17 Mar 2025

·

Stayed 1 night

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

8

Arunkumar

21 Aug 2023

·

Stayed 1 night

Amazing architecture, swimming pools and restaurants. Gave it 4 stars as it lacks elevator, which is a must for in 21st century hotel.

10

David

18 Oct 2025

·

Stayed 3 nights

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

6

Anupam

1 Dec 2025

·

Stayed 2 nights

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

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Cleanliness

Mixed feedback: several guests found rooms and public spaces clean, but multiple reviews mention dirty rooms or areas, stained or damp bedding, leaks, mosquitoes, and worn maintenance standards.

Related guest reviews

4

Henry

8 Jan 2026

·

Stayed 1 night

Room was dirty

10

toru

14 Jun 2023

·

Stayed 1 night

Water doesn’t flow smoothly in the shower room

6

Abir

23 Oct 2025

·

Stayed 1 night

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

4

Carlos

29 Dec 2024

·

Stayed 1 night

Muy mal el mantenimiento del hotel para la categoría

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6

Heena

16 Apr 2023

·

Stayed 2 nights

It’s not baby friendly Rooms had water logging in washroom due to bad design of wash basin There were mosquitoes in washroom and we couldn’t spray pesticides as we have a infant with us. We also saw other rooms but either they were not appealing or had bad design. There was plumbing issue too. Overall I would not suggest to visit again and especially with infant.

2

laura

21 May 2024

·

Stayed 2 nights

This hotel was very dated dirty, furniture is broken, plugs broken, stained bedding, bathroom fittings hanging off the walls, smells carpets sticky, no WiFi. Food was unbeatable very hard to complain, took hours for the manager to do anything after constantly complaining eventually the manager agreed and refunded all costs, I am still waiting for the refund to be paid into my account From Expedia, there is no knowledge Of this, I need somebody to contact me ASAP

2

marcia

25 Feb 2025

·

Stayed 1 night

Hotel extremamente sujo e mal conservado, quarto com cheiro tão forte q ardia os olhos… restaurante do café da manhã tinha vomito no chão, surreal de sujo! Em Agra fique no Oberoy ou só vá de passagem

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8

Stein

26 Sept 2024

·

Stayed 1 night

Friendly staff Nice pool Good location Dirty around the pool But Nice Clean water

6

Kunal

13 Mar 2025

·

Stayed 1 night

In general a great property I booked two rooms for a family trip In one room, the tv didn’t work. In the second, the cups were dirty as was the tea kettle. When we called the front desk they hung up. This was only resolved by going to the front desk and asking for a manager Food from another room sat in the hallway all night In general a poor experience

8

Devesh

10 Sept 2025

·

Stayed 1 night

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

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Rooms

Many describe the rooms as old or tired, with dated bathrooms, limited power outlets, and occasional AC/TV/Wi‑Fi issues; some note corridor noise. Others found them spacious or comfortable, especially higher‑category suites.

Related guest reviews

8

Loelia

20 Mar 2025

·

Stayed 1 night

Convenient for visiting the Taj Mahal. Lovely gardens but hotel in need of some refurbishment, as bedrooms and bathrooms a little tired.

6

Beatriz

6 Apr 2025

·

Stayed 1 night

This hotel was probably great 20 or 30 years ago. Now it’s old and outdated. We stood behind another gust for 10 minutes before anyone acknowledged us. The bell noys and porters were very nice and helpful. The Indian restaurant a wonderful experience and the pool is nice, but closes at 8, so we didn’t have time to enjoy it. Perhaps, this is the best hotel in Agra but needs an update, urgently!

6

Monica

14 Apr 2025

·

Stayed 1 night

The entrance is grand but the rooms are sub par. the breakfast not as good as I hoped. It is basic compared to other hotels I have stayed at in india.

8

Ramirito

9 Dec 2024

·

Stayed 2 nights

Nice place . Room was a bit Smaller than expected for the price . Staff were extremely nice and polite

8

Vijay

15 Aug 2025

·

Stayed 1 night

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

6

PRAMOD

12 Oct 2023

·

Stayed 2 nights

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

6

Stephen

2 Apr 2024

·

Stayed 2 nights

We stayed two nights at this hotel and were expecting a 5 star hotel as indicated via the Expedia booking site. Our first impressions were good up to checkin however our room was tired and needed an update. The room above had a chair or table that was constantly moved a lot which vibrated very loudly into ours. The buffet is extensive and being over Easter there were lots of hot cross buns and other treats on offer. The head chef went out of his way to make sure my wife and daughter’s dietary needs were taken care of. One down side was the number of young children putting their hands all over the food due to a lack of parental supervision. Other staff throughout the hotel did their best to make us feel comfortable throughout our two night stay. Overall I think the 5 star rating is over inflated and I would be pushing to give it a 4.

6

Silke

18 Apr 2023

·

The rooms are in need of a major overhaul. Common areas have been updated but rooms are very old. Very limited powerpoints, bathroom only with shower in bathtub and poor lighting. Gym equipment outdated.

8

Samir

11 Jan 2025

·

Stayed 2 nights

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

10

Stephen

27 Jun 2024

·

Stayed 1 night

This is an exceptional property, in an interesting city. The hotel and its grounds are 5-star. Beautiful and from the roof ypu can see the Taj Mahal. The breakfast offering and quality is great. The local tea made with ginger delicious. The rooms are large and beds and pillows best around. Had a great night sleep. The gotel looks after everything. Truly a must stay if you come to Agra.

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Service

Many guests commend friendly, attentive staff, but recurring reports note slow or understaffed reception, delayed room service, and inconsistent follow‑through.

Related guest reviews

10

Paromita

18 Aug 2025

·

Stayed 1 night

Exceptional and attentive service.

4

Monica

30 Jul 2025

·

Stayed 1 night

The staff appears to be tired of tourists. Service was really bad.

10

Nilashish

26 Mar 2024

·

Stayed 1 night

This was our second time staying at the ITC Mughal and it was better than we remembered. The staff were excellent and were readily available for assistance. The rooms were spacious and clean. Special shoutout goes to the housekeeping staff, not only for making up our rooms but also setting up an extra bed in our room. Would highly recommend this property for anyone looking for a luxurious stay in Agra!

10

margaret

4 Jun 2025

·

Stayed 1 night

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

10

Seema

21 Oct 2025

·

Stayed 2 nights

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

8

Patrick

10 May 2023

·

Stayed 1 night

The hotel is very comfortable but the service really disappoints. There are not nearly enough front desk staff and the ones that I dealt with were stressed out and unhelpful. Having to wait 30 mins to check in and then dealing with a grump is an extremely poor experience. Similar experience regarding transport, the staff won't call you a taxi - your choices are to either take an overpriced hotel car for the day or walk down the long driveway and find a tuk-tuk - not great when you have luggage. Finally, I had no incidental charges on check out but the hotel held the $60 deposit for a full month (even after following up by email weeks after check out), which I find completely unacceptable. The service is nothing close to what you would expect in a 5 star hotel - you'd probably find more helpful staff in a guesthouse.

6

PRAMOD

12 Oct 2023

·

Stayed 2 nights

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

8

Simon

17 Mar 2025

·

Stayed 1 night

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

10

David

18 Oct 2025

·

Stayed 3 nights

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

6

Anupam

1 Dec 2025

·

Stayed 2 nights

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

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AI-generated summary based on recent guest reviews

Location

Widely praised for proximity to the Taj Mahal and easy sightseeing; some rooms are set back from busy roads, reducing traffic noise.

Related guest reviews

10

Joe

27 Jul 2025

·

Stayed 2 nights

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

10

David

13 Mar 2025

·

Stayed 2 nights

I enjoyed the ITC Mughal very much. Great garden and dining area. Close to Taj Mahal and Red Fort.

10

Shashank

26 Apr 2024

·

Stayed 1 night

Our stay here was excellent. Right from check in to check out was smooth. Ride to Taj from here was only 10 minutes. Property is very well maintained and felt very peace here.

8

Narendra

23 Dec 2024

·

Stayed 2 nights

Very convenient and near the Taj.

10

Donel

18 Sept 2024

·

Stayed 1 night

Luxurious hotel especially for the price. Good location.

6

Deepak

26 Sept 2025

·

Stayed 1 night

OK place. Nothing exceptional. Good for a night. Close to the Taj.

10

Gurudas

19 Mar 2024

·

Stayed 1 night

This is an excellent property with very nice location and easy to commute.

10

David

18 Oct 2025

·

Stayed 3 nights

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

8

Samir

11 Jan 2025

·

Stayed 2 nights

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

8

Peter

11 Sept 2025

·

Stayed 1 night

Luxury hotel in good location. Be prepared for restaurants and bar being very pricey.

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Dining

Breakfast often earns strong praise and Peshawri is frequently singled out, while several guests found the buffet average or overpriced and noted difficulty moderating spice levels.

Related guest reviews

10

Didier

31 Oct 2024

·

Stayed 1 night

Ideal to visit the Taj Mahal in the morning for sunrise. Arrived the evening before, nice room and we enjoyed the bar. Nice live music and good cocktails. We also tasted the restaurant and it was really good, the India restaurant, not the international cuisine one.

10

Timothy

16 May 2025

·

Stayed 2 nights

The breakfast buffet was outstanding!

4

Brian

2 Oct 2023

·

Stayed 2 nights

Hotel was far too loud and noisy. We had kids running up and die our corridor for what seemed like hours after 9pm. Parents nowhere to be seen. Room was ok but there was a dampness particularly on the bedsheets. The restaurant food was average but overpriced. Went to a fantastic restaurant right across the road where the food was a third of the price. To sum up not worth the money if you’re looking for a relaxing stay.

10

Faye

16 Sept 2024

·

Stayed 3 nights

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

8

Anish

30 Oct 2023

·

Stayed 1 night

Restaurant food is average

10

Seema

21 Oct 2025

·

Stayed 2 nights

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

8

Vijay

15 Aug 2025

·

Stayed 1 night

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

10

David

18 Oct 2025

·

Stayed 3 nights

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

8

Samir

11 Jan 2025

·

Stayed 2 nights

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

8

Devesh

10 Sept 2025

·

Stayed 1 night

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $116	6 $116	7 $116
8 $116	9 $138	10 $155	11 $177	12 $138	13 $191	14 $191
15 $177	16 $172	17 $188	18 $188	19 $221	20 $357	21
22 $188	23	24	25	26 $237	27 $246	28 $246
29 $221	30 $246

Su	Mo	Tu	We	Th	Fr	Sa
		1 $455	2	3 $406	4 $406	5 $250
6 $245	7	8 $197	9 $197	10 $340	11 $342	12 $246
13	14	15 $172	16 $175	17	18 $286	19 $246
20 $225	21 $236	22 $424	23 $291	24 $226	25 $268	26 $305
27 $268	28 $272	29 $279	30	31

ITC Mughal, A Luxury Collection Resort & Spa, Agra

Prices for ITC Mughal, A Luxury Collection Resort & Spa, Agra

Monthly average prices

About this property

Location

Room options

Royal Suite, 1 Bedroom

Room, 1 King Bed, Garden View

Room, 2 Twin Beds, Garden View

Room, 1 Double Bed, City View

Guest reviews of ITC Mughal, A Luxury Collection Resort & Spa, Agra

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about ITC Mughal, A Luxury Collection Resort & Spa, Agra

Prices for upcoming dates