賈巴爾奧馬爾羅塔納飯店

Amazing Experience. Very close to the Haram. The only thing that was not up to the expectation was C1 elevator that you have to take to go to the Haram and coming back to the hotel. There should be more either elevators or options.

Excellent hôtel!!!!Excellent rapport qualité prix,très propre, très belle deco. Beaucoup moins cher que les autres hôtels de jabal omar alors qu'il est juste de l'autre côté de la rue. Accès ultra facile et rapide au haram. Très bon petit déjeuner varié. C'est le meilleur hôtel où j'ai séjourné à Makkah et incha'Allah si Allah m'invite encore pour une omra je choisirai sans hésiter le rotana jabal omar.

This hotel is amazing. At a walking distance from the haram. I booked dinner too - the variety of food is huge and quality of food is great. Staff at the hotel is friendly and respectful. They even upgraded our room when came to know that it was our first ever visit to Saudi Arabia and the first ever Umrah.

Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here that’s for sure!

The staff were supportive and happy to help The rooms were spacious and clean The reception staff are outstanding