Name: Motel 6-Newport, TN
Address: 255 Heritage Boulevard, Newport, Tennessee, United States of America, Newport, Tennessee, US
Price range: $68–$128 per night
Rating: 7.03

What guests think

Reviews of Motel 6-Newport, TN describe a budget stop just off I-40 with easy access to nearby food and parking, but many guests report significant cleanliness problems, worn and dated rooms, and operational issues like closed pools and broken amenities.

Multiple reviews cite pests (roaches and bed bugs), mold, and stained towels or sheets, with smoke odors lingering in nonsmoking areas. Service feedback is mixed: some praise friendly front-desk staff, while others encountered long waits, room readiness problems, and difficulty getting towels or housekeeping. Expect a basic, low-priced stay with notable trade-offs in upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are limited, with multiple reports of the pool being closed or dirty and some maintenance problems (elevator outages, card key machine/security door issues). Positives include well-lit parking and easy access, truck parking, and pet-friendly areas.

Related guest reviews

2

Bradley

Apr 15, 2025

·

Stayed 2 nights

Tom at the front desk was very rude, and not friendly at all, I booked a smoking room button said that none were available and that I shouldn’t have booked it online, the outside security device was broken allowing anyone to come in as they wanted, the room was okay just very outdated, I took the warmer about 10 minutes to get warm enough for a shower and never did get hot, if you need a place for one night I guess $80 isn’t too bad but don’t expect to greeted with open arms

6

sheryl

Sep 4, 2025

·

Stayed 4 nights

Hardly saw any staff members, There was party’s in the back parking lot, lots of families just hanging out like that is where they live. there was no place to do laundry even though it’s says it had a laundry room. Will not stay there on our next visit

8

Christopher

Oct 12, 2025

·

Stayed 7 nights

Parking lot well lite, I think the mattress was a bit old though.

2

Zachary

Oct 15, 2023

·

Stayed 2 nights

Bad elevator and rooms

2

Ashley

Jun 8, 2024

·

Stayed 1 night

I booked because of the pool I'm local and it's disappointing that they didn't even say the pool was closed so we didn't enjoy ourselves we would've just stayed home if that was the case.

8

kevin

Jun 7, 2024

·

Stayed 2 nights

Our stay was pleasant. Only ißue is we were told the pool would open and it wasnt.

2

Becky

Jul 11, 2025

·

Stayed 1 night

When we got there, it took 20 minutes for the employee to show up to check me in. Even though I pushed the page button she didn’t bother to take the phone. That night our air conditioner didn’t work and we called the front desk. He came up, turned it down to 50, & said it should now. It didn’t. The next morning the elevator didn’t work- we were on the 3rd floor and there were firemen everywhere. DO NOT USE THIS HOTEL!!!

4

Tom

Sep 5, 2023

·

Stayed 1 night

Key card machine was down had no room keys very restricting

6

Sherry

Sep 24, 2024

·

Stayed 3 nights

Pool nasty and closed. Tub was filthy, had to buy comet and brush to clean it. Towel, and pillow cases nasty looking. Maintenance replacing door locks left wood dust all down the hall. No breakfast or coffee in any way.

10

Ryan

Sep 12, 2024

·

Stayed 1 night

Easy access for truck parking

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently cite serious cleanliness issues—pests (roaches and bed bugs), mold, stained linens and towels, and lingering smoke odors in rooms and halls. A minority reported acceptably clean rooms.

Related guest reviews

2

Shanda

Nov 24, 2025

·

Stayed 1 night

I checked in quite late. probably around 11:30 pm. Had been driving all day and I was exhausted and didn't even undress before crawling in bed and going to sleep. I awoke at 2:30 to use the bathroom. no less than two dozen cockroaches of varying sizes scattered in all directions. the whole room, bedroom and bathroom included, were heavily infested with roaches. The roaches were even ON THE BED with me. yeah...NOPE! I gathered my things and checked out, leaving a written note with the night auditor to please have the manager call me regarding a refund. I then drove the remaining two hours to get to my home. I was never contacted by the hotel. It was a very negative experience.

4

Brandy

Dec 21, 2024

·

Stayed 1 night

Checked in, front desk was friendly, but hallway and room smelled like cat pee, room was dirty, boogers and God knows what else on the wall, hole in the tub covered with tape, mold on ceiling in bathroom, tv remote didn’t work, went to get a new one 3 times, none worked, bath mats, towels and sheets had stains and blankets smelled. Huge disappointment and I feel we deserve a refund.

4

Diann

Dec 15, 2025

·

Stayed 1 night

The place was so dirty i left at 10pm. Bugs everywhere bathtub & sheets very dirty. Wasted time and $$ this place should be shut diwn so gross.

2

Leah

Oct 26, 2024

·

Stayed 2 nights

Rooms not clean and bed bugs.

2

kailie

Dec 27, 2025

·

Stayed 1 night

only half the lights in my room worked, the silicone mat in the bathroom was COVERED in black mold, seen roaches here and there crawling around on the floor by elevators, floor was only partially completed and then finished with an entire corner of the room in a totally different flooring, outlets only worked sometimes.

2

Justin

Jul 15, 2023

·

Stayed 1 night

Stayed one night, never again. Towels had what looked like blood stains, bed sheets had entire holes burned through them from cigarettes, and the door handle to the bathroom just wasn’t attached. Even in the non smoking room, everything smelled like smoke.

2

Tessa

Oct 23, 2024

·

Stayed 3 nights

not clean, cat litter in room, black mold on ceiling, sinks that don't drain, dirty bathroom, cat pee odor on beds. Needless to say they did not question a full refund, apologized about the condition, also mentioned a pest problem... would not recommend to anyone

4

CHICANO

Sep 6, 2025

·

Stayed 3 nights

Bed bugs on the mattresses and dirty blankets

2

BOYCE

Nov 9, 2025

·

Stayed 1 night

Let me syart by saying that this was the most filthy room that I have ever stayed. Mold on the shower cieling. Old stained bed sheets, Roaches,waterbugs and a vent return that looked like it had not been clean since the place opened. I will be calling Motel 6 Corporate and file a complaint. Room 103, a true dump!

2

lane

Jul 19, 2024

·

Stayed 1 night

Property was very dirty and definitely needs a lot of work the shower head don’t work dirt and grim all thru the bathroom

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms feel dated, with several reports of uncomfortable, sagging mattresses and noise or smoke odors reaching nonsmoking areas. Some guests noted limited TV channels and spotty Wi-Fi, while a few found rooms quiet and the AC effective.

Related guest reviews

4

Yvonne

May 29, 2023

·

Stayed 3 nights

I’m not big into bad reviews but I value the honest opinion of others so here are my observations. 1-You get what you pay for. A cheap hotel with extremely limited perks which include Wifi that sometimes works, a pool that has water in it, a single bar of soap, a refrigerator (that actually works-but no microwave or coffee maker) two towels and hot water in the showers. 2- Decent guest services. But NO room service. If you need towels or…anything, you have to ask front desk. There isn’t even a blow dryer in The room. 3- The walls are made of paper. Could hear everything from the front desk people talking as they pass the day, to the dogs barking and the couple having a heated argument in the main lobby. 4- The homeless guy apparently is a regular. So just step over him. 5- Marijana smells also goes through the paper thin walls. 6- Cleanish sheets and floors. But don’t expect much more. Also, Don’t look look too closely at the air vents or wonder about the scratched paint above the bed frame. 7- The best part was the genuine spring loaded beds.

6

Cruz

Mar 26, 2023

·

Stayed 1 night

Needed a place for the night to chop up a long drive. Was the most cost effective hotel at this exit and had decent reviews. Exit has plenty of dining options and a few walkable ones. Easy to get to and easy parking in a safe spot. Desk clerk was on point. The facility and room are definitely "you get what you pay for" and I am ok with that. Was disappointed that the TV literally only had 2 channels...also someone was smoking in the stairwell next to my room and so my room got all of it but thats not the hotels fault. Overall it served its purpose and I got my good night sleep before hitting the road. If thats all you need and want to keep the price down then this place should do fine for you.

4

randy

Jul 3, 2023

·

Stayed 1 night

beds were very uncomfortable mattresses were old and very lumpy

8

Gary

Nov 9, 2023

·

Stayed 1 night

stay was good room was clean and comfortable

6

Jacqueline

Oct 30, 2023

·

Stayed 1 night

The nicest staff. The hotel room was grungy and it reeked of smoke.

6

Karen

May 27, 2024

·

Stayed 1 night

Room appeared rather run down. Countertop in bathroom was dirty, had sticky rings on it. AC was very cool. Bed was comfortable, check in was easy. I have stayed at this location a few times. Convenient location for my travels to visit parents in SC.

8

Thomas

Sep 26, 2025

·

Stayed 2 nights

Clean room and pretty quiet in spite of being right next to I-40. Easy access.

6

Ronald

Nov 3, 2024

·

Stayed 1 night

Large motel with three floors so lots of rooms available. Unfortunately my queen bed was to soft - needs a new mattress. Also the water was only warm and not hot!

4

Mary

May 27, 2023

·

Stayed 3 nights

Worst mattress ever. Too close to the interstate. No coffee. No tissues. No nightlight.

2

ROBERT

Sep 15, 2025

·

Stayed 1 night

The property was so-so. The room itself was terrible. The lights weren't working properly upon entering the room. Additionally, the queen-sized mattress was like a waterbed and I got rolled to the side - actually almost fell off the bed. Finally, the water wasn't draining properly in the bathtub. By the way, the bathtub/shower was quite small

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly, helpful front-desk staff, while others report long waits at check-in, room readiness issues, difficulty getting towels, and sporadic housekeeping. Some stays involved billing or key problems that needed manager attention.

Related guest reviews

8

Bruce A

Apr 18, 2024

·

Stayed 1 night

Check-in staff was friendly and efficient!

6

Elwyn

Oct 9, 2023

·

Stayed 2 nights

We had to wait for almost 3 hours before our room was ready.

4

Dana

Sep 13, 2025

·

Stayed 4 nights

My experience at this hotel was frustrating from the start. The overnight desk attendant checked me in under someone else’s name and attempted to charge their card for my room. Then, at 5 AM, I was called back down to pay for the room myself. During our stay, we were only given two towels, and when we asked for fresh ones, I was told I needed to bring the used ones down first. I also tried to extend my stay and was quoted $95 for the extra night, even though I had previously been paying $65 per night. When I asked about the price difference, I was told there was a balance on my account from earlier nights — which I had already paid. It took speaking with the manager to finally get that sorted out before I could book the additional night. The room itself was okay — not terrible — but there were visible patch jobs on the walls that looked sloppy. The back parking lot also felt uncomfortable at times due to some sketchy activity and people loitering and staring down guests.

6

Jeff

Jul 7, 2024

·

Stayed 2 nights

Asked for extra pillows, never got them. Room keys didnt work second day. Poor soaps in bathroom

10

robert

May 25, 2023

·

Stayed 1 night

Very friendly and helpful staff

2

Becky

Jul 11, 2025

·

Stayed 1 night

When we got there, it took 20 minutes for the employee to show up to check me in. Even though I pushed the page button she didn’t bother to take the phone. That night our air conditioner didn’t work and we called the front desk. He came up, turned it down to 50, & said it should now. It didn’t. The next morning the elevator didn’t work- we were on the 3rd floor and there were firemen everywhere. DO NOT USE THIS HOTEL!!!

2

Dallas

Oct 26, 2025

·

Stayed 1 night

Room wasn't clean and staff was rude

10

Lois

Sep 21, 2025

·

Stayed 1 night

Front desk woman was so friendly, funny, helpful, and accommodating; great representative of the motel!

8

Charisse

Oct 20, 2025

·

Stayed 1 night

Front desk staff was great…very helpful!

4

Lenora

Oct 22, 2023

·

Stayed 1 night

I paid early for the rooma and got there at 430 p.m. which is 2 hours after check in and my room wasn't ready.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient location just off I-40 with easy access to shops, dining, and fuel. Some guests felt uneasy due to loitering and late-night activity in the back lot or around entrances.

Related guest reviews

6

Cruz

Mar 26, 2023

·

Stayed 1 night

Needed a place for the night to chop up a long drive. Was the most cost effective hotel at this exit and had decent reviews. Exit has plenty of dining options and a few walkable ones. Easy to get to and easy parking in a safe spot. Desk clerk was on point. The facility and room are definitely "you get what you pay for" and I am ok with that. Was disappointed that the TV literally only had 2 channels...also someone was smoking in the stairwell next to my room and so my room got all of it but thats not the hotels fault. Overall it served its purpose and I got my good night sleep before hitting the road. If thats all you need and want to keep the price down then this place should do fine for you.

2

Brendan

Aug 23, 2025

·

Stayed 1 night

Arrived late at night and shady figures were hanging around the lobby.

8

Nicole

May 29, 2023

·

Stayed 2 nights

Easy access.

8

Wesley

Jan 4, 2023

·

Stayed 2 nights

It was ok close to shops

8

Mireya

Nov 20, 2023

·

Stayed 1 night

Easy access to main hwy, gas, food, and more

4

Dana

Sep 13, 2025

·

Stayed 4 nights

My experience at this hotel was frustrating from the start. The overnight desk attendant checked me in under someone else’s name and attempted to charge their card for my room. Then, at 5 AM, I was called back down to pay for the room myself. During our stay, we were only given two towels, and when we asked for fresh ones, I was told I needed to bring the used ones down first. I also tried to extend my stay and was quoted $95 for the extra night, even though I had previously been paying $65 per night. When I asked about the price difference, I was told there was a balance on my account from earlier nights — which I had already paid. It took speaking with the manager to finally get that sorted out before I could book the additional night. The room itself was okay — not terrible — but there were visible patch jobs on the walls that looked sloppy. The back parking lot also felt uncomfortable at times due to some sketchy activity and people loitering and staring down guests.

8

Thomas

Sep 26, 2025

·

Stayed 2 nights

Clean room and pretty quiet in spite of being right next to I-40. Easy access.

4

Kay

Mar 26, 2023

·

Stayed 1 night

The hotel was not very clean there was a homeless person outside of one of the doors there was two police officers in the lobby when I came down to let my pet go potty didn’t feel safe there

8

Wesley

Jan 4, 2023

·

Stayed 19,348 nights

It good and close to stores

10

Justin

Apr 22, 2023

·

Stayed 7 nights

Close to hwy

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Several reviews note no breakfast or lobby coffee and no on-site dining or room service. Most guests rely on nearby restaurants.

Related guest reviews

4

Yvonne

May 29, 2023

·

Stayed 3 nights

I’m not big into bad reviews but I value the honest opinion of others so here are my observations. 1-You get what you pay for. A cheap hotel with extremely limited perks which include Wifi that sometimes works, a pool that has water in it, a single bar of soap, a refrigerator (that actually works-but no microwave or coffee maker) two towels and hot water in the showers. 2- Decent guest services. But NO room service. If you need towels or…anything, you have to ask front desk. There isn’t even a blow dryer in The room. 3- The walls are made of paper. Could hear everything from the front desk people talking as they pass the day, to the dogs barking and the couple having a heated argument in the main lobby. 4- The homeless guy apparently is a regular. So just step over him. 5- Marijana smells also goes through the paper thin walls. 6- Cleanish sheets and floors. But don’t expect much more. Also, Don’t look look too closely at the air vents or wonder about the scratched paint above the bed frame. 7- The best part was the genuine spring loaded beds.

10

Sharon

May 7, 2023

·

Stayed 1 night

Clean room. Need to offer breakfast

6

Cruz

Mar 26, 2023

·

Stayed 1 night

Needed a place for the night to chop up a long drive. Was the most cost effective hotel at this exit and had decent reviews. Exit has plenty of dining options and a few walkable ones. Easy to get to and easy parking in a safe spot. Desk clerk was on point. The facility and room are definitely "you get what you pay for" and I am ok with that. Was disappointed that the TV literally only had 2 channels...also someone was smoking in the stairwell next to my room and so my room got all of it but thats not the hotels fault. Overall it served its purpose and I got my good night sleep before hitting the road. If thats all you need and want to keep the price down then this place should do fine for you.

8

Wesley

Jan 2, 2023

·

Stayed 19,352 nights

It's was ok and close to stores

8

Mireya

Nov 20, 2023

·

Stayed 1 night

Easy access to main hwy, gas, food, and more

4

Mary

May 27, 2023

·

Stayed 3 nights

Worst mattress ever. Too close to the interstate. No coffee. No tissues. No nightlight.

8

Wesley

Jan 4, 2023

·

Stayed 19,348 nights

It good and close to stores

8

Sharon

Jan 12, 2023

·

Stayed 1 night

Travelling south and made a stop in TN on the way. Booked last minute but was happy for my short stay,

6

Sherry

Sep 24, 2024

·

Stayed 3 nights

Pool nasty and closed. Tub was filthy, had to buy comet and brush to clean it. Towel, and pillow cases nasty looking. Maintenance replacing door locks left wood dust all down the hall. No breakfast or coffee in any way.

8

Wesley

Jan 4, 2023

·

Stayed 19,349 nights

It was. Ok and next to shops

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$57
February	$61
March	$62
April	$65
May	$65
June	$68
July	$64
August	$61
September	$69
October	$76
November	$65
December	$61

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $93	17 $117	18 $128	19 $122
20 $68	21 $68	22 $69	23 $70	24 $70	25 $86	26 $87
27 $70	28 $72	29 $70	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $88	3 $89
4 $83	5 $83	6 $75	7 $83	8 $83	9 $89	10 $89
11 $83	12 $83	13 $83	14 $83	15 $83	16 $89	17 $91
18 $83	19 $85	20 $85	21 $83	22 $87	23 $91	24 $89
25 $83	26 $84	27 $83	28 $83	29 $85	30 $89	31 $91

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

1 Queen Bed |

1 Queen Bed | Mobility Access Roll-In Shower

1 Queen Bed | Mobility Accessible Tub

2 Full Beds |

1 King Bed 1 Queen Bed | Suite

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Motel 6-Newport, TN

Have a question?

Prices for upcoming dates