Name: Hampton Inn Newport
Address: 1020 Cosby Highway, Newport, Tennessee, United States of America, Newport, Tennessee, US
Price range: $130–$287 per night
Rating: 8.43

What guests think

Across recent reviews of Hampton Inn Newport, guests frequently praise clean, comfortable rooms, friendly staff, and convenient highway access, while others report inconsistent housekeeping, occasional maintenance issues, and service lapses at check-in or the front desk.

Breakfast is widely liked, though a few guests found restocking and coffee quality uneven. Location works well for overnight stops near I-40, with dining options nearby, but some noted a sketchy feel or limited ride-share availability. Facilities drew mixed notes, including a nice pool for one stay and a closed pool for another. Expect a convenient stopover with solid basics but variability in upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: one guest found the pool very nice, while another reported it was not filled. Parking is generally easy and accessible, though the shared lot can feel busy.

Related guest reviews

10

Jeannie

May 8, 2023

·

Stayed 3 nights

Staff was extremely friendly and service oriented. The decor warm, fresh and inviting. Room was clean and comfortable. Parking was easy and accessible. Site was close to a few nice restaurants and near our event site.

8

Charlie

Oct 26, 2023

·

Stayed 1 night

Close to interstate. Share a parking lot with holiday inn so there was a lot of traffic in the parking area.

6

Kelly

Oct 5, 2025

·

Stayed 1 night

The room was clean, but the bed was stiff and uncomfortable. The elevator call button was broken on the top floor, but the staff did what they could to help.

6

Jessica

Sep 9, 2025

·

Stayed 2 nights

Staff was less than engaging nor personable when checking in and out. They paid more attention to their phones than helping us. Didnt ever greet us when going in or out of the lobby doos, seriously lacking customer service skills. Someone hit my car door and left a good size dent in it with their door. We asked if they had cameras and they simply said not that show the parking lot and went back to what they were doing. Our vanity in the bathroom had someone else’s makeup on it from a previous stay. The tv was not a smart tv so there were two channels that weren’t news or sports to watch. Elevator was missing some panels and some were loose.

10

Elaine

Apr 18, 2024

·

Stayed 1 night

Check in was easy. There were ample luggage carts. The room was clean and comfortable. There was a nice variety of breakfast choices. Getting back in I 40 was a breeze.

6

Allyson

Apr 5, 2024

·

This property could be better if it would just tighten up on the details. This makes me think it’s poorly managed. Here are the pros and cons. Pros: Our room is spacious and well laid out. The bathroom is stocked with all the things you’d expect. The bed was comfortable .The breakfast was good. The fitness room is big - 3 treadmills, an elliptical, free weights, medicine balls, etc. the staff was friendly and helpful. Cons: The hotel is dirty in the common areas. The floor is dirty, the garbage can in the women’s bathroom is over flowing, the fitness room had no clean towels, the water was empty, the garbage was over flowing. The fitness room also didn’t have anything to clean the machines (the dispenser was empty), so there was dried sweat visible on machines. Perhaps the biggest annoyance was that I needed to do laundry and the washing machine was broken. I was sent to an adjacent hotel owned by the same company…big inconvenience! Overall, the stay was decent because our room had a comfortable bed and the room was spacious. Other than that, this hotel suffers from a death by a thousand paper cuts. The management really needs to tighten up its operation. The lack of cleanliness in the common areas is really unacceptable for a Hampton. Get the washing machine fixed!

10

LISA

Jul 30, 2024

·

Stayed 1 night

THE ROOM WAS VERY FRESH AND CLEAN SMELLING. THE POOL WAS VERY NICE TOO. THE BREAKFAST WAS REALLY GOOD.

10

Gordon

Apr 10, 2025

·

Stayed 1 night

Property and room well maintained. The service was excellent.

6

Candace

Jun 11, 2024

·

Stayed 3 nights

Landscape was not kept up with trash. Was overflowing

2

william

Jun 21, 2024

·

Stayed 1 night

Nasty. Pool was not even filled . Thats why we chose Hampton was for the pool and cleanliness . Absolutely the worst Hampton Inn that we have ever stayed in . Never again !!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness reports are inconsistent. While many describe very clean rooms and common areas, several mention bathroom hair, mold or mildew odors, pests, and dirty or poorly maintained public spaces and breakfast areas.

Related guest reviews

6

Allyson

Apr 5, 2024

·

This property could be better if it would just tighten up on the details. This makes me think it’s poorly managed. Here are the pros and cons. Pros: Our room is spacious and well laid out. The bathroom is stocked with all the things you’d expect. The bed was comfortable .The breakfast was good. The fitness room is big - 3 treadmills, an elliptical, free weights, medicine balls, etc. the staff was friendly and helpful. Cons: The hotel is dirty in the common areas. The floor is dirty, the garbage can in the women’s bathroom is over flowing, the fitness room had no clean towels, the water was empty, the garbage was over flowing. The fitness room also didn’t have anything to clean the machines (the dispenser was empty), so there was dried sweat visible on machines. Perhaps the biggest annoyance was that I needed to do laundry and the washing machine was broken. I was sent to an adjacent hotel owned by the same company…big inconvenience! Overall, the stay was decent because our room had a comfortable bed and the room was spacious. Other than that, this hotel suffers from a death by a thousand paper cuts. The management really needs to tighten up its operation. The lack of cleanliness in the common areas is really unacceptable for a Hampton. Get the washing machine fixed!

4

Laura

Oct 4, 2025

·

Stayed 1 night

This hotel is in desperate need of a refresh. Everything was worn and stained. The bathroom shower had black mold growing in it. The mattress had seen better days and was uncomfortable.

6

Brent

Oct 22, 2023

·

Stayed 1 night

The bathroom floor had long black hairs everywhere. It was obvious that it had not been swept prior to us entering the room. The sink, bathtub and toilet had a few of the long black hairs also. I immediately checked the beds and they were clean so we just put towels down on the bathroom floor to cover the hairs, wiped the sink, bathtub and toilet, changed clothes and went to bed.

10

Jan

May 21, 2024

·

Stayed 1 night

The hotel was clean and comfortable including common areas. It was in a safe part of town and easily accessible from interstate. The breakfast was above average and the staff was friendly and gracious. I will stay here again.

2

Amber

Dec 31, 2024

·

Stayed 1 night

The room was not clean at all. We were too tired to go thru the process of changing rooms after getting all of our bags there, so we asked for bedding to change the beds. The pillow cases and sheets had hair on them. After all that, we found that the bed was falling apart. The tv remote didn’t work properly. Just not happy with the experience at all.

8

Lauren

Apr 23, 2023

·

Stayed 1 night

The nightstand area was not wiped down. Lots of dust and some kind of orange substance on there. Also, the doors slam really loudly so any time a guest in the hallway was leaving their room, it would wake me with a slamming door. TV was slow to change channels. Otherwise, it was just fine. Comfortable bed, friendly check-in staff (Sarah Lee), and bathroom was clean.

6

Ryan

Jul 27, 2024

·

Stayed 1 night

The room felt and smelled wet. There looked to be mold in the bathroom

2

Eric

Sep 3, 2023

·

Stayed 1 night

We were placed in a room that stunk of either mildew or mold. I will be complaining about this on social media, to warn others about its condition. I could barely get to sleep due to the stink.

2

Steven

Apr 20, 2025

·

Stayed 4 nights

When we check in the refrigerator didn't work, no soap in the dispenser. These should have been checked after cleaning. The shower leaks and it was very obvious, even housekeeping when they cleaned the room could tell it leaked. Cleanliness in the dining room was next to nothing, only one middle age lady who was training another employee was cleaning the tables after people left. The male African American was in the back with the door closed, rarely came out except to get breakfast and return. The male with a red beard was watching movies on an ipod, never left the desk. My wife actually cleaned the coffee area because it was stained with coffee and or tea. We used hot water and the same with our table. This happened Tuesday, Wednesday & Thursday during our stay. It may be independent owned but Hilton is on the name.

8

Stanley

Jan 1, 2026

·

Stayed 1 night

We found cockroaches in our room

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as comfortable and spacious, but several guests noted uncomfortable mattresses or pillows, maintenance issues (squeaky or worn beds, broken cabinetry, faulty remotes), and basic or sluggish TVs, plus occasional noise from slamming hallway doors.

Related guest reviews

10

Charles

Mar 10, 2023

·

Stayed 1 night

Thought room was very clean and roomy. Only complaint was with TV which had at least a 10-15 second delay when changing stations.

6

Kelly

Oct 5, 2025

·

Stayed 1 night

The room was clean, but the bed was stiff and uncomfortable. The elevator call button was broken on the top floor, but the staff did what they could to help.

6

Jessica

Sep 9, 2025

·

Stayed 2 nights

Staff was less than engaging nor personable when checking in and out. They paid more attention to their phones than helping us. Didnt ever greet us when going in or out of the lobby doos, seriously lacking customer service skills. Someone hit my car door and left a good size dent in it with their door. We asked if they had cameras and they simply said not that show the parking lot and went back to what they were doing. Our vanity in the bathroom had someone else’s makeup on it from a previous stay. The tv was not a smart tv so there were two channels that weren’t news or sports to watch. Elevator was missing some panels and some were loose.

10

Elaine

Apr 18, 2024

·

Stayed 1 night

Check in was easy. There were ample luggage carts. The room was clean and comfortable. There was a nice variety of breakfast choices. Getting back in I 40 was a breeze.

6

Allyson

Apr 5, 2024

·

This property could be better if it would just tighten up on the details. This makes me think it’s poorly managed. Here are the pros and cons. Pros: Our room is spacious and well laid out. The bathroom is stocked with all the things you’d expect. The bed was comfortable .The breakfast was good. The fitness room is big - 3 treadmills, an elliptical, free weights, medicine balls, etc. the staff was friendly and helpful. Cons: The hotel is dirty in the common areas. The floor is dirty, the garbage can in the women’s bathroom is over flowing, the fitness room had no clean towels, the water was empty, the garbage was over flowing. The fitness room also didn’t have anything to clean the machines (the dispenser was empty), so there was dried sweat visible on machines. Perhaps the biggest annoyance was that I needed to do laundry and the washing machine was broken. I was sent to an adjacent hotel owned by the same company…big inconvenience! Overall, the stay was decent because our room had a comfortable bed and the room was spacious. Other than that, this hotel suffers from a death by a thousand paper cuts. The management really needs to tighten up its operation. The lack of cleanliness in the common areas is really unacceptable for a Hampton. Get the washing machine fixed!

4

Laura

Oct 4, 2025

·

Stayed 1 night

This hotel is in desperate need of a refresh. Everything was worn and stained. The bathroom shower had black mold growing in it. The mattress had seen better days and was uncomfortable.

2

Amber

Dec 31, 2024

·

Stayed 1 night

The room was not clean at all. We were too tired to go thru the process of changing rooms after getting all of our bags there, so we asked for bedding to change the beds. The pillow cases and sheets had hair on them. After all that, we found that the bed was falling apart. The tv remote didn’t work properly. Just not happy with the experience at all.

8

Lauren

Apr 23, 2023

·

Stayed 1 night

The nightstand area was not wiped down. Lots of dust and some kind of orange substance on there. Also, the doors slam really loudly so any time a guest in the hallway was leaving their room, it would wake me with a slamming door. TV was slow to change channels. Otherwise, it was just fine. Comfortable bed, friendly check-in staff (Sarah Lee), and bathroom was clean.

8

Michael

Nov 10, 2025

·

Stayed 2 nights

Staff very friendly. Breakfast bar was good. Room clean and comfortable.

8

Eng

Mar 20, 2023

·

Stayed 2 nights

The king size bed frame squeek every time I change position.

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AI-generated summary based on recent guest reviews

Service

Service sentiment is mixed: numerous guests praised friendly, helpful front desk staff, yet others reported inattentive or rude interactions and occasional check-in difficulties, especially with third-party reservations. Some employees resolved issues promptly.

Related guest reviews

10

Douglas

Jul 20, 2024

·

Stayed 1 night

The staff are friendly and inviting. Very customer service oriented. I’d stay here anytime!

10

William

Aug 9, 2024

·

Stayed 1 night

Got there very late around 1 am. Was traveling with my daughter and her family, they were a hour ahead of us. Called and they let them check in early before I arrived. Very helpful staff

6

Jessica

Sep 9, 2025

·

Stayed 2 nights

Staff was less than engaging nor personable when checking in and out. They paid more attention to their phones than helping us. Didnt ever greet us when going in or out of the lobby doos, seriously lacking customer service skills. Someone hit my car door and left a good size dent in it with their door. We asked if they had cameras and they simply said not that show the parking lot and went back to what they were doing. Our vanity in the bathroom had someone else’s makeup on it from a previous stay. The tv was not a smart tv so there were two channels that weren’t news or sports to watch. Elevator was missing some panels and some were loose.

2

Bobby

Feb 6, 2025

·

Stayed 3 nights

The staff was totally unprofessional, especially the older lady working the day shift on 4 Feb 2025.

8

John

Oct 13, 2025

·

Stayed 1 night

Delayed and confusion at check in over Hotels. com payment. Morning manager fixed the problem

8

John E

Jul 12, 2023

·

Stayed 1 night

I had trouble checking in because Expedia had not sent a confirmation number for the hotel, only an itinerary number. I had to wait over 20 minutes to check in after doing the virtual agent thing. It was not the hotel but hotels.com

2

Dean

Dec 28, 2022

·

Stayed 19,352 nights

One of the front desk staff, Robyn is her name, very rude and threatening.

10

Nancy

Aug 11, 2023

·

Stayed 1 night

My stay was amazing but my experience with Hotels.com was not. The email I received had NO confirmation number and Hotels.com will not talk to you without a confirmation number. The reservation was not showing in the hotel computer. The front desk clerk was extremely kind, helpful, and finally got it straightened out.

10

Sandy

Jun 20, 2025

·

Stayed 2 nights

The property was clean & the staff were all very friendly.

10

Alisa

Apr 24, 2025

·

Stayed 1 night

Front desk was amazing and so patient as well. Should give them all raises considering what they put up with on the daily. Keep up the good work

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AI-generated summary based on recent guest reviews

Location

Very convenient stop just off I-40, with dining options nearby and generally quiet rooms. A few reviews mentioned a sketchy feel in parts of the area or limited ride-share availability.

Related guest reviews

10

Stephanie

Apr 16, 2023

·

Stayed 1 night

Perfect overnight stop before you head into the mountains of NC on I40.

10

Lashaune

Aug 9, 2023

·

Middle of no where no Uber

8

Charlie

Oct 26, 2023

·

Stayed 1 night

Close to interstate. Share a parking lot with holiday inn so there was a lot of traffic in the parking area.

10

Bernard

Sep 22, 2023

·

Stayed 2 nights

Quiet and close to interstate.

8

George

Oct 14, 2023

·

Stayed 3 nights

Great location to the Smokies and Asheville.

10

Jason

May 27, 2024

·

Stayed 1 night

Easy to find. Convenient location

10

Paula and Darrell

Apr 11, 2024

·

Stayed 1 night

Perfect location for overnight stop.

10

Jan

May 21, 2024

·

Stayed 1 night

The hotel was clean and comfortable including common areas. It was in a safe part of town and easily accessible from interstate. The breakfast was above average and the staff was friendly and gracious. I will stay here again.

8

Marilouise

Nov 20, 2023

·

Stayed 1 night

Close to the highway and dining options. Clean and free breakfast

10

Christopher

Jan 17, 2023

·

Stayed 2 nights

This is a great hotel. Perfect right off the highway.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good and often praised, with several mentions of a satisfying spread. Some guests noted restocking lapses and coffee or item quality concerns, and one cited dining area cleanliness.

Related guest reviews

10

Jerry

Dec 29, 2024

·

Stayed 2 nights

Breakfast sausage very cheep grade

10

B Lynne

Oct 3, 2025

·

Stayed 1 night

Breakfast is always good

8

Diane P

Oct 24, 2024

·

Stayed 3 nights

The breakfast bar was not kept up. I came at 7:05 and the decaf was not brewed yet. No oatmeal ready. Low on everything. This happened 2 mornings in a row.

10

David

Jan 26, 2023

·

Stayed 19,375 nights

Well, it was a fabulous stay. The room and bath layout was so like staying in a big city boutique hotel. The dining area for the courtesy breakfast was huge and we had a fine meal lacking nothing, thank you staff !

8

Michael

Nov 10, 2025

·

Stayed 2 nights

Staff very friendly. Breakfast bar was good. Room clean and comfortable.

10

John

Apr 7, 2025

·

Stayed 4 nights

Front desk was excellent The breakfast was ok

10

Lissa

May 24, 2023

·

Stayed 1 night

The young man at the desk was very nice. The breakfast could use some work

10

Jane

Jul 22, 2025

·

Stayed 1 night

Very clean, friendly staff, and a great breakfast! Would highly recommend!

10

Ernest

Feb 10, 2025

·

Stayed 1 night

The Coffee was great ! That’s all I’m saying about breakfast.

8

Jared

Aug 11, 2024

·

Stayed 2 nights

The breakfast was wonderful. Staff was very nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$129
February	$128
March	$132
April	$131
May	$136
June	$132
July	$136
August	$137
September	$142
October	$143
November	$136
December	$128

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $196	17 $224	18 $287	19 $261
20 $143	21 $139	22 $131	23 $130	24 $130	25 $186	26 $175
27 $131	28 $138	29 $140	30 $140

Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2 $220	3 $241
4 $134	5 $134	6 $136	7 $132	8 $134	9 $150	10 $154
11 $134	12 $134	13 $134	14 $134	15 $142	16 $201	17 $199
18 $142	19 $142	20 $142	21 $143	22 $146	23 $183	24 $183
25 $142	26 $142	27 $142	28 $142	29 $142	30 $151	31 $152

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible, Refrigerator (Mobility & Hearing, Bathtub)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Refrigerator

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Newport

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Prices for upcoming dates