Name: Comfort Suites Parkersburg South
Address: 167 Elizabeth Pike, Mineralwells, West Virginia, United States of America, Mineralwells, West Virginia, US
Price range: $68–$213 per night
Rating: 7.9

What guests think

At Comfort Suites Parkersburg South, guests describe an older, budget-friendly stay with notably friendly staff, visible renovations, and mixed experiences that span quiet comfort to frustration with the property’s age and condition.

Facilities feedback centers on the pool and hot tub being closed, dirty, or only partially working; security and exterior doors or keycards failing; a sometimes broken elevator; and laundry requiring quarters without on-site change, with the bar/restaurant closed. Rooms are widely described as dated, with recurring AC problems, small or aging TVs, and some noise from upstairs or neighboring rooms, though many note comfortable beds and occasional spacious layouts. Cleanliness varies: several guests found rooms clean, while others reported musty odors, mold or water stains, dirty carpets, and pests such as ants or other bugs. Breakfast is generally well liked with hot options, and the location is convenient off the interstate and usually quiet—expect a budget stay with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are frequently closed, dirty, or only partially working; some also noted mosquitoes and a lack of pool towels. Several reviews mention security or exterior doors and keycards failing, a sometimes broken elevator, laundry needing quarters without on-site change, and the bar/restaurant closed.

Related guest reviews

8

Carolyn

May 31, 2024

·

Stayed 1 night

Staff are very kind and accommodating. Room was clean, but smelled of cigarettes and really needs updated. Staff exained that they are getting the facility updated very soon. Also, the inside pool and hot tub are down (not functioning). Other than that it was a very good experience.

8

Todd

Jan 3, 2025

·

Stayed 2 nights

The hotel is about to be upgraded - we stayed for the Indoor pool and hot tiub

2

Lisa

Sep 29, 2024

·

Stayed 1 night

Dirty and cold pool. Mold in bathroom

10

karen

Sep 29, 2025

·

Stayed 1 night

Room was very clean and close to the pool. The staff was very friendly and helpful. Beds very comfortable. Breakfast was excellent, a variety of hot and cold options. I only had 2 complaints: 1. Too many mosquitoes in the pool area. Something to ward them off would be nice. 2. The washer and dryer require quarters, yet there was no change machine, and the front desk had none to provide either. I had to leave the property to obtain. My grandson had gotten sick in the car, and I needed to wash his blanket and pillow.

10

Germaine

Sep 21, 2025

·

Stayed 2 nights

Loved the pool loved the property

10

Michael

Jul 2, 2024

·

Stayed 3 nights

Pool only half working. Was not disclosed on the site.

2

Tara

Oct 14, 2024

·

Stayed 3 nights

There was no security....didn't have to swipe a room key to enter any doors...even to the pool. The one door was even left accessible with the lock out so the door remained open. The springs on the mattress were felt while laying on the bed. The hot tub was murky and smelled like dead fish...not clean...the pool on the other hand was nice. Staff were very accommodating and pleasant.

4

Christina

May 18, 2025

·

Stayed 2 nights

For the price it's ok, but the building isn't in too good of shape, the sidewalks are crumbling right under our feet. No towels for the pool any time we went.

2

Cynthia

Jul 16, 2024

·

Stayed 2 nights

Rooms have old dirty carpets. Indoor pool unusable; outdoor pool has peeling paint and limited/old plastic chairs; A/C in hallways broken; some rooms smelled of mildew and had leaks and drywall coming down. Hotel staff said property is being renovated. It’s pretty bad.

2

Beverly

Sep 21, 2025

·

Stayed 1 night

Facilities need a complete renovation.

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Cleanliness

Feedback is mixed: while many guests found rooms clean, others reported musty odors, mold or water stains, dirty carpets, and pests (ants/bugs). Housekeeping and maintenance cleanliness are inconsistent across stays.

Related guest reviews

2

Kim

May 19, 2025

·

Stayed 4 nights

Filthy The only good thing was from desk woman was pleasant

8

Sharon

Sep 21, 2024

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Stayed 1 night

The lobby and breakfast room were clean and updated. The breakfast was hot and delicious and plentiful even though we ate late. Staff were helpful and friendly. However our room was disgusting. It was outdated and water damage in the ceiling. It had an unpleasant musty odor when we walked in. Burn marks on the edge of the bathtub. Filth on the curtains and the door. It definitely could use some love and updating.

4

Tara

Aug 18, 2025

·

Stayed 1 night

My room was so musty/moldy that I immediately asked to change rooms. The second room was better although a little worn around the edges. When we pulled out the sofa bed, the mattress looked like someone had poured a Coke on it (or worse). I was not willing to sleep on it…

6

gloria

Apr 4, 2023

·

Stayed 1 night

Stayed here before and thought was ok. This time noticed same dirt in hallways and elevator as weeks ago. Used washcloth still in bathroom and hairs in shower walls. Breakfast was disgusting and sitting area dirty and with office files laying on a pile in the corner with guests shoeless and eating/coughing over food. Broken elevator. Not happy

8

Larry

Jul 5, 2024

·

Stayed 3 nights

Rooms are so out of date I really need to have a thorough cleaning we also had a problem with ants I had to go to the desk to get spray

4

Tim

Apr 6, 2025

·

Stayed 1 night

Our hotel room smelled musty, and there were water marks/bubbles on the ceiling. Beds were clean and comfortable. Everything is old, needs a remodel bad. The walls were dirty and there was a sprite left in the fridge so I knew the fridge wasn’t cleaned. Went down to breakfast, there was just eggs (which were nasty) and cereal. Apparently there truck didn’t show. I asked to have the waffle mix filled in which a lady got up from the chair where she was sitting on her phone and put new batter in but the machine was clogged. We went to Cracker Barrel. I would not recommend nor stay here. Very rundown with staff that does not care.

10

Brett

Oct 28, 2024

·

Stayed 1 night

Clean spacious room. Everything worked as it should. Breakfast was awesome! Variety of choices, hot food was hot and plentiful. Staff was friendly. We would definitely stay here again.

2

ashley M

Sep 27, 2024

·

Stayed 1 night

There was bugs in the room and we didnt stay we went to a different hotel. The beds and rooms was dirty. Byt the lady at the desk was kind.

4

Tommy

Jan 10, 2025

·

Stayed 1 night

Lights where out asked to have them fixed so I could shower with light the 5 nights down there it wasn’t fixed they didn’t clean the sheets there was stuff under sheets and food on floor

6

Brittany

Dec 3, 2023

·

Stayed 2 nights

The carpets were extremely dirty and the room smelled like mold.

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Rooms

Rooms are dated and worn, with recurring AC problems, small or aging TVs, and some noise from upstairs or adjacent rooms; some layouts are spacious. Beds are often comfortable.

Related guest reviews

6

Wesley

Nov 16, 2025

·

Stayed 1 night

Staff was awesome, not a bad hotel, I would just say it’s a bit dated.

8

Michelle

May 18, 2025

·

Stayed 2 nights

Pretty outside of building but inside our room the bathroom ceiling was falling down, the floor cracked when we stepped on it and it smelled a bit like smoke. However the beds sheets and pillows were great and the air conditioner and fridge worked exceptionally well.

8

Stanley

Mar 15, 2024

·

Stayed 2 nights

Great place to stay only thing I would change is bigger TV and better shower pressure

8

David

Aug 30, 2024

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Stayed 1 night

Our first room had a loud air conditioning unit because the fan was going out. They moved us to another that was worse. They moved us to a third where the unit didn’t work at all and smelled musty. Finally, since we were moved 4 times, they upgraded us to the Presidential Suite at no extra cost. It was great! The day and evening front desk staff were so accommodating on 8/29/24 which was also our anniversary.

8

stacey

Mar 16, 2025

·

Stayed 1 night

Very nice just don’t sleep on the 1st floor second floor creeks and you can here people walking all night long

8

Julie

Feb 5, 2025

·

Stayed 1 night

We could hear our neighbors tv and murmuring through the walls. Pipes were also very loud

4

Amber

Dec 5, 2025

·

Stayed 2 nights

Room clean and did the job, and desk staff were friendly. Rooms could use updating, air conditioning did not work very well.

6

Rick

Feb 10, 2025

·

Stayed 1 night

Hotel is dated but seem to be doing some upgrades

4

Spring Hardesty

Jun 14, 2024

·

Staff was the only good thing about the place. Halls, elevator, rooms-everything reeks of pot. Our room had no AC, when we were leaving to find supper, we discover the door didn’t lock. They did switch our room, but I feel if the place had been properly maintained it wouldn’t have been necessary.

8

Sara

May 28, 2025

·

Stayed 1 night

Room was clean but very outdated with baseboards falling off. Needs new mattress. Fair price for area.

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Service

Staff are often friendly, helpful, and accommodating, with several examples of proactive assistance and even upgrades. However, multiple reviews cite rude or unprofessional front desk behavior and poor handling of issues.

Related guest reviews

4

Michael

Aug 8, 2025

·

Stayed 2 nights

I’m a contractor, every 3 days I need to do laundry. I booked for 4 days. The first and second day I requested quarters from the front desk they simply didn’t have “any left” and I made sure to pronounce that on the 3rd day they would have quarters. Upon asking on the 3rd day I was still given none. I expressed my displeasure by saying “I’m VERY DISAPPOINTED with the service” to which the manager from her office yelled “it’s not our responsibility to supply quarters” I stay at many hotels and have never had a hotel MANAGER be rude to me because she (or someone else) can’t give me a straight answer to begin with, or go to the bank. I’ve been using the Hilton honors app a lot recently and decided to use hotels.com for this stay. All this did was make me realize why I use Hilton honors. Comfort inn was not to comforting. Will likely go back to using Hilton here on out.

10

Diana

Nov 29, 2025

·

Stayed 5 nights

Friendly csr from the checkin it was on every person i came in contact with was extremely helpful and friendly. The rooms where clean. The price was great. I will definitely be staying here when I'm in from California. See you all next tiime thank you for making us feel at home.

8

Carina

May 7, 2025

·

Stayed 1 night

Our car broke down, and we got a room while waiting for it to get fixed. The hotel is older and could use some updating, but the staff is the real reason to stay. This place is clean, and the staff is beyond helpful. They let us stay in the lobby after checking out and could not have been nicer.

10

Tom

Sep 19, 2025

·

Stayed 1 night

Staff was friendly and helpful

2

Howard

Jul 3, 2025

·

Stayed 1 night

The front desk manager was extremely rude and not very accommodating

8

David

Aug 30, 2024

·

Stayed 1 night

Our first room had a loud air conditioning unit because the fan was going out. They moved us to another that was worse. They moved us to a third where the unit didn’t work at all and smelled musty. Finally, since we were moved 4 times, they upgraded us to the Presidential Suite at no extra cost. It was great! The day and evening front desk staff were so accommodating on 8/29/24 which was also our anniversary.

2

Jessica

May 11, 2025

·

Stayed 1 night

The manager was very rude and did not conduct his self very perfesanal

10

Brett

Oct 28, 2024

·

Stayed 1 night

Clean spacious room. Everything worked as it should. Breakfast was awesome! Variety of choices, hot food was hot and plentiful. Staff was friendly. We would definitely stay here again.

4

Aaron

Apr 15, 2025

·

Stayed 1 night

The blonde lady at reception was over the top rude and not friendly at all. Seemed annoyed that I had a problem with my reservation because I used a 3rd party service (hotels.com) I had to use the online chat and hotels.com fixed the whole situation. In the business off hospitality you should want to help your guests if they ever have a problem with their reservation, I mean that is your income! Everyone else I encountered were pleasant and happy to be there. I actually met the general manager in passing in the breakfast room. (Breakfast ends at 9?more like 8) she was a very nice lady.at first I actually thought she was a guest there too. Hot tub was a dirty cold tub. But plenty of towels At pool. Overall Clean but key card locks for the safety of the guests did not work. The only one that worked was the one to my room. Because of that I will give this (not safe) hotel overall a 1 out of 5 fix the key card readers and doors that don’t shut to the exterior of the building. I would give an easy 3out of 5. Don’t fire the blonde lady. It’s not her fault she can not understand (yet) the meaning of the hospitality business. Overall friendly staff I’m just hoping the lady that checked me in was having a bad week. Love the fire place by the front desk. Good place if you need space for small events. Definitely has the potential to be able to double if not triple its revenue. Starting now it should be EVERY GUEST. EVERY TIME. Never know which person is going to be the one to do this…

4

Aaron

Apr 15, 2025

·

Stayed 1 night

Rude front desk middle aged blonde woman with bad attitude. Terrible service from her. But everyone else I dealt with was really nice. She is a problem and will cost you business. You absolutely never accuse a guest of theft unless you have PROOF AND EVEN THEN YOU NEED TO CONTACT THE MANAGER TO ENSURE COMPANY POLICY IS FOLLOWED. NEVER EVER IS IT ACCEPTABLE TO YELL AND ACCOST A GUEST (ESPECIALLY IN THE LOBBY OF THE HOTEL AND IN FRONT OF OTHER GUESTS. ) I am absolutely appalled by this and I would have said something at check out but would anything really be done about the blonde lady?( who is the face of your company when behind that desk.) that kind of behavior needs to be put in check or it will tank your profits and ruin all the hard work of other to uphold the brand standard of comfort suites . Comfort, Safety, and accommodations are of upmost importance to the hospitality industry. You guess missed all three marks this day. But it’s fixable! Strive to fix a couple problems a day. Be a problem solver not a problem maker.

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Location

Convenient just off the interstate and generally quiet, with easy access to stores and restaurants. A few note the surrounding town has limited attractions.

Related guest reviews

10

Joshua

Dec 15, 2023

·

Stayed 1 night

Very nice modern place .. quiet and close to just about whatever you want ..right off the interstate and tucked back away from all other stores .and people ..big property and spread out ..I recommend this over any others in mineral wells

10

Vaughn e

Jul 18, 2023

·

Stayed 2 nights

Well chose location for convenience of the dtores and restaurants

8

Amy

Dec 2, 2024

·

Stayed 1 night

Location was easy on off highway felt safe town itself nothing much there.

10

Courtney

Sep 28, 2025

·

Stayed 1 night

Room was clean and spacious. The area was nice and quiet. Staff was friendly. I do wish there was fresh fruit with breakfast but other than that the stay was great!

10

Diane

Jul 8, 2024

·

Stayed 1 night

It was easy access from Interstate. Good facility, freindly staff!

6

Joseph

May 8, 2023

·

Stayed 2 nights

Restaurant was closed for renovations, uncomfortable bed, rooms in need of a facelift. Aftermarket remote for TV was janky. Friendly staff. Plenty of parking. Close to my destination.

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Dining

Breakfast is frequently praised for hot options and variety, though items can run out or end earlier than posted. The on-site bar/restaurant appears closed during renovations.

Related guest reviews

4

Joy

Oct 8, 2023

·

Stayed 1 night

Personnel was really nice. We booked a King Suite with a jetted tub. But it was in a bottom floor, which are all musty, like a campground. They were nice & upgraded us to their best suite, which was huge, but still very outdated. All the nice renovations in the online pics were just of the inner dinning room area where they serve breakfast, not the actual rooms. Rooms are very outdated. And the inside part of the pool was only 4 foot deep & tiny. Breakfast was very good though. Nice veriety of hot & cold foods.

10

Kenneth

Dec 4, 2025

·

Stayed 2 nights

The breakfast was very good.

8

Clifford

Nov 22, 2024

·

Stayed 1 night

The room was a little outdated, but clean. Breakfast was mostly edible but not great

10

karen

Sep 29, 2025

·

Stayed 1 night

Room was very clean and close to the pool. The staff was very friendly and helpful. Beds very comfortable. Breakfast was excellent, a variety of hot and cold options. I only had 2 complaints: 1. Too many mosquitoes in the pool area. Something to ward them off would be nice. 2. The washer and dryer require quarters, yet there was no change machine, and the front desk had none to provide either. I had to leave the property to obtain. My grandson had gotten sick in the car, and I needed to wash his blanket and pillow.

6

Maykel

Jul 18, 2025

·

Stayed 3 nights

We couldn’t have breakfast any day because even though breakfast time was until 10 AM breakfast was done by 9 AM sometimes even 8:40am

10

Vorranan

May 11, 2025

·

Stayed 1 night

Our room was clean bathroom and comfy bed, big space and quiet. The price was reasonable and affordable. The breakfast wasn’t much options, only one thing we didn’t like for this location.

10

Courtney

Sep 28, 2025

·

Stayed 1 night

Room was clean and spacious. The area was nice and quiet. Staff was friendly. I do wish there was fresh fruit with breakfast but other than that the stay was great!

4

Tim

Apr 6, 2025

·

Stayed 1 night

Our hotel room smelled musty, and there were water marks/bubbles on the ceiling. Beds were clean and comfortable. Everything is old, needs a remodel bad. The walls were dirty and there was a sprite left in the fridge so I knew the fridge wasn’t cleaned. Went down to breakfast, there was just eggs (which were nasty) and cereal. Apparently there truck didn’t show. I asked to have the waffle mix filled in which a lady got up from the chair where she was sitting on her phone and put new batter in but the machine was clogged. We went to Cracker Barrel. I would not recommend nor stay here. Very rundown with staff that does not care.

10

Shannon

Jun 30, 2024

·

Stayed 1 night

Everything was very clean. Breakfast had an amazing selection. Will stay again

10

Brett

Oct 28, 2024

·

Stayed 1 night

Clean spacious room. Everything worked as it should. Breakfast was awesome! Variety of choices, hot food was hot and plentiful. Staff was friendly. We would definitely stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$68
February	$67
March	$69
April	$66
May	$71
June	$81
July	$77
August	$76
September	$82
October	$83
November	$76
December	$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $164	19 $128
20 $77	21 $81	22 $81	23 $75	24 $75	25 $74	26 $81
27 $75	28 $81	29 $81	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $81	3 $81
4 $72	5 $81	6 $81	7 $81	8 $81	9 $81	10 $81
11 $72	12 $80	13 $81	14 $81	15 $169	16	17 $213
18 $75	19 $80	20 $84	21 $84	22 $76	23 $92	24 $85
25 $68	26 $75	27 $82	28 $80	29 $75	30 $80	31 $79

Comfort Suites Parkersburg South

Prices for Comfort Suites Parkersburg South

Monthly average prices

About this property

Location

Room options

Suite, 2 Double Beds

Double Room, 2 Double Beds

Suite, Multiple Beds, Accessible

Suite, Multiple Beds (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa Bed, Accessible

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Guest reviews of Comfort Suites Parkersburg South

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Parkersburg South

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