Hilltop Inn - Salmon Arm

Staff were friendly, pool was very clean.

Hotel was clean and comfortable. Pool was amazing!! One thing to note the restaurant is closed on Mondays and Tuesdays which means there is no complimentary breakfast. This would've been good to know at time of booking. Overall though we'd stay again if we're back in the area

Property was fine for a night. Pool was beautiful. But walk ways to hot tubs and around the rooms entrances are covered in spider webs. Dead spindes. And live ones. Clean up the property a bit would be a major recommendation for me. Otherwise stay in the pool and you'll be fine.

Includes Level 2 charging facility for EV's.

Plenty of parking. The hot tub was nice after we'd been on a long hike the previous day Unfortunately on the evening we arrived the hotel restaurant was not open (it is closed on Mondays and Tuesdays) so we had to walk into the town for dinner and the route is not great on foot

We always love our stay at this hotel. The pool and hottub are a great feature. The gentleman at the front desk was so nice and extremely helpful!

The pool was freezing cold and the hot tub was not working for our stay. This was the sole reason we wanted to stay here was for the lovely pool but it was too cold for us to swim. Kids enjoyed it briefly. Would have been nice to know that the heater was not functioning and some kind of discount

The hot tub was closed and pool was freezing cold

Lovely pool- best outdoor hotel pool ever - and 2 EV chargers makes this a great place to stay.

The pool area is fabulous. Like you are at a resort. 2 hotubs one upstairs ( where we were staying) was nice for a late night soak.

The comforter and the sheets were not washed properly.

The room we were originally booked into was absolutely horrible, the floor was rotten in the bathroom, to the point i nearly fell through. The cleanliness was out the window, big stain on the floor, the smell was so bad and the fridge was left with previous items. One call to the dest and they upgraded us to the "new building " and it was much better. Super clean, nice and quite, and made the stay much better

Clean room & friendly staff

The rooms were filthy. Had to wear shoes just to go to the bathroom. Bugs all over the floor. Baseboards caked in dirt. Had to request toilet paper and clean towels.

This property has seen better days and is not well kept. The ironing board was hanging off the wall by one screw, the door seal was ripped and hanging off, the mirror was fastened to wall at a crooked angle, the floor in the bathroom had broken tiles and grout where I'm pretty positive water was getting under as the floor was flexing as you walked on it, the fan was barely attached to the roof, there were multiple places where big paint chips were gone off the walls, the sheets was ripped and stained, plus numerous stains on the floor. Do yourself a favour and stay at the new hotel across the street for the same price!

The grounds and pool area are amazing!! The room was not clean… there was a Coors Light left in the fridge (not beer drinkers. lol). Woke up in the middle of night to use washroom and had to kill 4 spiders. Would not recommend

Overall the hotel was convenient, it had a beautiful pool and gardens. However, it is very understaffed and it showed. Our room was not properly cleaned when we checked in, crumbs and dust on the TV stand, very wrinkly bedsheets (although clean), and there wasn’t even a fitted sheet on the bed they had tucked in flat sheets underneath the mattress which was odd. There was also no room cleaning services during our stay. I feel that if their staff was adequate it would have been a better experience but our first impression of the room was not positive and it was not cheap for the weekend we stayed either.

Ive stayed at Hotels and Hostels the world over and have to say this is one of the worst experiences we have ever had. Starting with checking in 4-5 young adults standing around chatting and looked at us like we ruined there afternoon very rude. The pool was advertised as a great spot. The Water in both the pool and hottub was so dirty you could barely see the bottom. Hair, bugs dirt and who knows what else. The room was barely cleaned and you could smell and see the dust and filth. For the price they charge they should be ashamed of themsleves. Ive stayed in old Motels that look like 4 star resorts compared to this property.

Room was very clean! Comfortable beds and a cute dining area. Pleasant and helpful staff!

Stayed in the back building.Back of bathroom door dusty. Carpet needs to go...smelly.

This was one of the best hotels we have stayed in for a long time. Everything from the rooms, breakfast options, the service and the views from the room were amazing. Definitely coming back here ☺️

We stayed here before, so we had an expectation to follow. The pillows were AWFUL. The bed was so soft that two people rolled to the middle the entire night. The carpet was DISGUSTING. The parking lot was pitch black. There was no option to change rooms when we checked in at 4pm. The rate is higher than the value. Overall it was a place to sleep midway between our destinations. And not nearly as well kept as it used to be.

The room was not in the actual hotel, it was separate like the old motel style. We were very disappointed in our room. I have a bad knee, and we had to do stairs. Qw were told that because we booked on line, they put us in thecold part. Ridiculous. We wont stay here anymore.

It was fine, clean and efficient. A/C was very noisy and couldn't be on for long

I wasn't impressed with the mattresses. They seemed saggy and worn. Not firm. One of the slats missing in the vertical blinds Big crack in the drywall in the bathroom full length. Lot of noise from the highway.

The beds are not comfortable .

It’s an older property but is comfortable enough. The pool and garden areas are lovely. Rooms are showing age but the price is reasonable.

The pool was the only saving grace of this property. The room and furnishings were dated, and the bed was uncomfortable. In the evening if the window was open the truck traffic outside was too loud for sleeping, and with the window closed the AC was so loud it felt like a truck was in the room. Apparently we were in the “old wing”… and it definitely showed.

Pool was great Roos are well kept only issue is our fridge died during the night

The pool was amazing as always. The room was ok the beds were just awful, didn’t sleep all for the 2 days we were there. Beds are super hard and the wood base the are on squeaks like crazy every time you move. The saving grace was we brought our own fan that helped with noise and moving air though-out the room. We had a musty smell and had to kill a few beatles that found their way into our bathroom. We were in room 120. I would definitely not recommend this room. We wanted to be on the ground floor for the pool but would recommend staying in the main building not the other one. It felt more like a motel than a Hotel. Room definitely needs some upgrades. It’s kind of sad because have loved our other trips to this Hotel.

This was our second time staying at Hilltop. Our room was in the back building on the upper floor. This building was quieter than the main building located closer to the highway where we stayed the first time. The restaurant was not open for breakfast on the Monday morning but we were prepared in case breakfast wasn't available. The bed was comfortable. It's not far from downtown, but being beside a highway we drove to places we wanted to see rather than walking. The people working at the front desk were very helpful.

Staff were nice. Disappointed that the restaurant was closed for the 3 days I was there. The room was okay, but the rug needs replacing. I came back after a day of golf, and the room had not been attended too. When I inquired about it, they said I needed to hang a sign outside the door for housekeeping. I said I didn't have a sign to hang out. Someone came up to give me some more coffee pods, and he eventually found my sign hanging on a hanger in the closet

This is a great place to stay. The counter staff advised to check with the hotel directly for special pricing during events and advised it would more than likely be less money than you will find online apps. You will have to pay $20 extra per night for parking. The attached restaurant is fantastic and has an awesome view over . the water.

I arrived a bit before check in time and the lady behind the desk was very unfriendly. I understand if early check out isn’t available but I don’t need a lecture on the ‘rules’. When I came back to check in at the appropriate time there was a different employee at the desk who was very friendly. The website show a restaurant but I t’s only for breakfast and not open Monday or Tuesday.

If you value safety and good service, DO NOT stay at this hotel! A power outage started about midnight and lasted all night. We know they can’t help that, but it is the lack of action by the GM to the outage and his belligerent, defensive answer to our comments that proved beyond offensive and unacceptable. No one had checked on the rooms all night. I called the hotel line after half an hour and got a message that they are not accepting calls. Then the emergency lights, including the EXIT signs, all went out, By morning the long interior hallways were pitch black. If I didn’t have my phone fully charged before, I would not have been able to find my way down to the front desk. If anything like a fire had happened, those halls would have been death traps. But when we pointed out the safety deficiencies to the Manager, he answered that it was BC Hydro’s fault and “anyone with common sense” would know that the emergency lights would go out after a couple of hours. No concern or apologies for the lack of safety measures/protocol nor total lack of communications/service from hotel staff during; no offer of alternative for the breakfasts supposedly included in the room price, and no attempt to help with luggage of my guest who has mobility challenges. Instead the GM demanded to know if I’m paying for both rooms on my credit card after telling my wife to leave his hotel. I subsequently discovered i’ve been charged and will dispute the charges. But in summary DON’T stay here.

Great stay - we will stay here again. Restaurant on site was excellent. Staff were super friendly and helpful.

From Julie at the front desk, to Jen in the restaurant, we found Salmon Arm Hilltop to be a really enjoyable stay. The place was tip top shape, and everyone did their utmost to make us feel welcome and totally cared for. We wouldn't hesitate to stay there again. They were so kind, friendly, and just really lovely people. Our room was huge, and we sure appreciated the kitchenette with Keurig. It was totally clean and the food downstairs was delicious. We got both breakfast and dinner. Jen was adorable and so much fun! It was off season so much slower than usual and we caught nice weather for a mini vacay just to get away. You can trust that Hilltop is a solid option. Not a single complaint. Only positive things to say.

Despite a minor problem, which was resolved to our saisfaction, our stay was great. Staff were friendly, professional and very helpful.

Amazing pool and outdoor area. We have come three years in a row with our grandkids, this year the staff is very diligent with pool hours, which is fine, but they didn't really care in the past. And now they are quite angry about enforcing the pool hours and they are literally to the MINUTE, I saw 2 people get kicked out because they were 2 minutes and 1 minute early to swim. It was a bit silly. Not sure if we'll come back for the 4th year.

They booked us into an unclean , unturned room. Wet towels still on the floor and garbage everywhere. After I said something they booked us into a room that was actually ready. Although after about 20 minutes I found a condom wrapper underneath the bed. This place was disgusting, and the people working at the desk could honestly care less about how your stay was. I will never be staying in this dump ever again.

This was our second time staying at Hilltop. Our room was in the back building on the upper floor. This building was quieter than the main building located closer to the highway where we stayed the first time. The restaurant was not open for breakfast on the Monday morning but we were prepared in case breakfast wasn't available. The bed was comfortable. It's not far from downtown, but being beside a highway we drove to places we wanted to see rather than walking. The people working at the front desk were very helpful.

Quiet, affordable, convenient location. Great find. The pool looks amazing but we will have to wait for warmer weather to use that.

Good spot for travelling through.

The beautiful pool is amazing but the hotel is on the highway so it’s a bit noisy. The dining room was also closed a few days of the week so be prepared to dine away.

Comfy beds and convenient location

The thing I remember most is there was a balcony off the room that overlooked a long arm of the nice pool. There was a hot tub on the second floor where we stayed There was a restaurant attatched to the facility that was quite good You could walk under the highway down to the cool old wharf. The place was close to everything in Salmon Arm

A little tricky finding the entrance off the highway heading east.

This is our second stay at the Hilltop. Very happy we returned. The room was very comfortable. Enjoyed the mountain views. Had worried the highway noise would be an issue overnight but it was not. The breakfast is amazing! Full breakfast with lots of options. Friendly staff. We also enjoy the location. Looks far from town but is actually very walkable. The pedestrian tunnel makes it very easy to get downtown in about 20 minutes on foot.

Great location.

Very convenient

Clean, easy checkin, comfortable beds, nice view, good service. Used to be breakfast included but new owners, now Fork Seasons restaurant. Breakfast very reasonable and good menu, but service slow. The pool is beautiful!

Hotel was clean and comfortable. Pool was amazing!! One thing to note the restaurant is closed on Mondays and Tuesdays which means there is no complimentary breakfast. This would've been good to know at time of booking. Overall though we'd stay again if we're back in the area

The pool and grounds areas were excellent. We felt the beds were not very comfortable and noticed the wall vent in the bathroom was not clean. The building was generally clean, the staff helpful and polite and the restaurant was top notch. We will return at some point. Thank you.

A great place to stay in Salmon Arm. The pool was very nice and we spent a lot of time out there. The continental breakfast had limited options, but the food was good.

Hotel was clean,check in simple,room was good,pool was lovely after a long drive,restaurant in hotel is definitely worth a visit,excellent food.

I chose this hotel because of the pool, which was amazing. The hotel is a bit tired, and we were turned away rather unceremoniously when we arrived early, though we were offered access to the pool. Despite that when we returned at 4 our room was ready and our stay was very comfortable. The restaurant in the hotel provided an incredible meal.

We only stayed one night and it suited our needs. Unfortunately the restaurant wasn't open on the evening we arrived. But its a pleasant stay.

Fyi, the restaurant wasnt open when we were there. The website doesnt show the hours....so that sucked. We were hoping for dinner the lounge and a breakfast. They seem to have everything all in house. But not the days we were there.

While the pool is an attractive feature, the rooms could use updating. The hotel restaurant had the worst Japanese food ever!

Beautiful spot to stay, comfortable and safe- only disappointment was there is no longer breakfast included!