Crowne Plaza Toronto - North York by IHG

Great experience! Will be back!

As soon as you walk in, the lobby and first floor STINK of a horribly strong air freshener. It was so strong we could not eat in the restaurant and had to eat outside of the hotel. We were not allowed to bring drinks from the bar to our room and we had to beg for real mugs and could only get them from the manager. Staff asked for us but were denied. A staff member banged loudly on the door and woke us even though the do not disturb sign was on. Have stayed here a number of times before it changed hands but probably will not back.

Nice space in my room. Very clean and comfortable. I like access to an in-hotel restaurant, but there are also options that are walkable. The staff is professional and accommodating.

Excellent location, good food and excellent service generally

Had issues with shower that staff fixed next day .Had amazing French toast on Sunday had it again on Monday by apparently different chef and was average. Overall a decent stay and would likely return.