Fairmont Austin Gold Experience
From
$565
/ night
Select dates to see prices and availability
From
$565
/ night
About this property
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge s...
Amenities
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Austin? This hotel has 139995 square feet (13006 square meters) of space consisting of conference space and 30 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy American cuisine at Garrison, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 131 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.
Location
With a stay at Fairmont Austin Gold Experience, you'll be centrally located in Austin, within a 10-minute walk of Sixth Street and Lady Bird Lake. This luxury hotel is 0.7 mi (1.1 km) from Moody Theater and 1 mi (1.7 km) from South Congress Avenue.
What's nearby
Rainey Street(0.1 miles)
Austin Visitor Center(0.3 miles)
Sixth Street(0.4 miles)
Colorado River(0.4 miles)
Lady Bird Lake(0.4 miles)
East Sixth Street(0.4 miles)
Ann W. Richards Congress Avenue Bridge(0.5 miles)
Comedy Mothership(0.6 miles)
Moody Theater(0.6 miles)
Austin City Hall(0.6 miles)
South Congress Avenue(0.7 miles)
Paramount Theatre(0.8 miles)
South First Street(0.8 miles)
Waterloo Park(0.8 miles)
St. Mary's Cathedral(0.9 miles)
The preferred airport for Fairmont Austin Gold Experience is Austin-Bergstrom Intl. Airport (AUS)(10.6 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Location
101 Red River Street Fairmont Gold, Waller Creek District, Austin, Texas, United States of America
Rainey Street (0.1 miles)
Austin Visitor Center (0.3 miles)
Sixth Street (0.4 miles)
Colorado River (0.4 miles)
Lady Bird Lake (0.4 miles)
East Sixth Street (0.4 miles)
Room options
8
Fairmont Gold One Bedroom Suite, 1 King Bed
Room details
1 King Bed
Sleeps 4
820 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Fairmont Gold, Grand Suite, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
1230 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Fairmont Gold Studio Suite, 1 King Bed
Room details
1 King Bed
Sleeps 4
850 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Fairmont Gold Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
410 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Fairmont Gold, Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
410 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
9.2
Superb
Based on 685 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Fairmont Austin Gold Experience, most reviewers praise warm, attentive staff and the value of the Gold Lounge perks, alongside comfortable, modern rooms and a central, walkable location close to downtown sights and the convention center.
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What guests think
At Fairmont Austin Gold Experience, most reviewers praise warm, attentive staff and the value of the Gold Lounge perks, alongside comfortable, modern rooms and a central, walkable location close to downtown sights and the convention center.
Many note attractive public spaces, a lively rooftop pool, and a well-equipped gym. Construction around the property affects walkability for some, and poolside service or cleanliness can lag. Dining feedback skews positive, though multiple guests found breakfast options limited or club food uneven. Overall, expect an upscale, city-center base with strong comforts and occasional operational hiccups.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop pool and common areas are popular, and the gym is well equipped; Gold Lounge access is widely praised. Several guests noted slow or limited poolside service and occasional cleanliness issues, while spa feedback is mixed.
Related guest reviews
10
Nicole
Jun 1, 2025
·
Stayed 2 nights
We had a short but very sweet weekend in Austin, with the Fairmont as our home base. We did the gold package, and it was worth every penny! The staff was friendly, the Gold Lounge was stocked with great snacks and drinks, and the gym was very nice with a great mix of cardio and weight options. The bed was very comfortable, and overall it was truly a pleasurable stay.
We had a short but very sweet weekend in Austin, with the Fairmont as our home base. We did the gold package, and it was worth every penny! The staff was friendly, the Gold Lounge was stocked with great snacks and drinks, and the gym was very nice with a great mix of cardio and weight options. The bed was very comfortable, and overall it was truly a pleasurable stay.
10
James
Feb 23, 2024
·
Stayed 4 nights
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
10
irina
May 30, 2025
·
Stayed 4 nights
Clean, nice pool
Clean, nice pool
10
Gyorgy
Apr 18, 2025
·
Stayed 2 nights
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
10
Aaron
Feb 17, 2025
·
Stayed 1 night
The overall experience was great. The good club amenities were really good and we took full advantage.
The overall experience was great. The good club amenities were really good and we took full advantage.
6
Steven
Oct 26, 2025
·
Stayed 4 nights
My wife was at a conference and my wife was there all day by herself. The first full day she was at the pool and there was little service - no umbrellas put up, food was left by her chaise, had to ask where to get food, etc. Booked an all day spa experience and found it to be very crowded and dirty. Cleaning service was good after she called them.
My wife was at a conference and my wife was there all day by herself. The first full day she was at the pool and there was little service - no umbrellas put up, food was left by her chaise, had to ask where to get food, etc. Booked an all day spa experience and found it to be very crowded and dirty. Cleaning service was good after she called them.
10
Kabir
Jan 7, 2026
·
Stayed 3 nights
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
10
Daniel
Mar 4, 2024
·
Stayed 4 nights
Beautiful hotel. Great location. Easy to park. Friendly staff with great customer service. They have really good recommendations if you don’t have plans for the day. The rooftop pool is awesome! It’s not crowded before 11 or after 6. During service hours, you just have to get there early for a chair. The food is amazing whether it’s by the pool, room service, gold lounge, or the restaurants. We would stay again in a heartbeat
Beautiful hotel. Great location. Easy to park. Friendly staff with great customer service. They have really good recommendations if you don’t have plans for the day. The rooftop pool is awesome! It’s not crowded before 11 or after 6. During service hours, you just have to get there early for a chair. The food is amazing whether it’s by the pool, room service, gold lounge, or the restaurants. We would stay again in a heartbeat
10
Anna
Nov 27, 2025
·
Stayed 3 nights
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
10
Esther
Nov 4, 2024
·
Stayed 1 night
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally very clean, with many praising housekeeping. Some noted lapses in public areas (messy pool deck, crowded or dirty spa) and an isolated bedding oversight.
Related guest reviews
10
James
Feb 23, 2024
·
Stayed 4 nights
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
10
irina
May 30, 2025
·
Stayed 4 nights
Clean, nice pool
Clean, nice pool
10
Gyorgy
Apr 18, 2025
·
Stayed 2 nights
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
10
Eric
Feb 20, 2024
·
Stayed 3 nights
Second time staying at the Fairmont Gold in the past 6 weeks. Second time just as wonderful as the first. Rooms clean, service excellent, food on gold level excellent.
Second time staying at the Fairmont Gold in the past 6 weeks. Second time just as wonderful as the first. Rooms clean, service excellent, food on gold level excellent.
10
Younghwan
Mar 20, 2025
·
Stayed 1 night
매우 깔끔하게 친절한 호텔입니다.
매우 깔끔하게 친절한 호텔입니다.
6
Steven
Oct 26, 2025
·
Stayed 4 nights
My wife was at a conference and my wife was there all day by herself. The first full day she was at the pool and there was little service - no umbrellas put up, food was left by her chaise, had to ask where to get food, etc. Booked an all day spa experience and found it to be very crowded and dirty. Cleaning service was good after she called them.
My wife was at a conference and my wife was there all day by herself. The first full day she was at the pool and there was little service - no umbrellas put up, food was left by her chaise, had to ask where to get food, etc. Booked an all day spa experience and found it to be very crowded and dirty. Cleaning service was good after she called them.
10
Kabir
Jan 7, 2026
·
Stayed 3 nights
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
10
Anna
Nov 27, 2025
·
Stayed 3 nights
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
4
Joe
Dec 7, 2024
·
Stayed 1 night
No sheets on the bed...just a bottom sheet
No sheets on the bed...just a bottom sheet
10
Esther
Nov 4, 2024
·
Stayed 1 night
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, comfortable and often modern with great city views and very comfortable beds. Some guests mentioned dated elements or climate-control and maintenance quirks (slow hot water, warm rooms), and a few noted construction noise.
Related guest reviews
10
Nicole
Jun 1, 2025
·
Stayed 2 nights
We had a short but very sweet weekend in Austin, with the Fairmont as our home base. We did the gold package, and it was worth every penny! The staff was friendly, the Gold Lounge was stocked with great snacks and drinks, and the gym was very nice with a great mix of cardio and weight options. The bed was very comfortable, and overall it was truly a pleasurable stay.
We had a short but very sweet weekend in Austin, with the Fairmont as our home base. We did the gold package, and it was worth every penny! The staff was friendly, the Gold Lounge was stocked with great snacks and drinks, and the gym was very nice with a great mix of cardio and weight options. The bed was very comfortable, and overall it was truly a pleasurable stay.
4
Michael
May 21, 2025
·
Stayed 2 nights
The service level in the lobby bar at lunch was terrible 30 -minutes to get service. The Air conditioning is set to go off in the middle of the night and had a minimum of 65 degrees. There are way too many obvious cost saving steps that they have taken like the automated service lines rather than a real person, all these steps have seriously damaged what used to be a very high-quality brand
The service level in the lobby bar at lunch was terrible 30 -minutes to get service. The Air conditioning is set to go off in the middle of the night and had a minimum of 65 degrees. There are way too many obvious cost saving steps that they have taken like the automated service lines rather than a real person, all these steps have seriously damaged what used to be a very high-quality brand
10
Riad
Dec 31, 2024
·
Stayed 1 night
Well appointed, modern room with a view! The property has many options for dining and entertainment and we loved our stay!
Well appointed, modern room with a view! The property has many options for dining and entertainment and we loved our stay!
10
Gyorgy
Apr 18, 2025
·
Stayed 2 nights
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
10
Cole
Oct 4, 2024
·
Stayed 4 nights
Great views, great staff
Great views, great staff
10
LEO
Sep 1, 2025
·
Stayed 2 nights
If you've never stayed in a Fairmont Gold property you're missing out. It's basically a hotel within a hotel. You get your own dedicated check in desk with dedicated staff. You have a lounge to access with free beverages including an honor bar system where you can make your own drinks. You get breakfast and snacks included too. I had a king room with a city view. There is a lot of construction going on around the property so be aware of that. My room was very clean and the staff was very nice. If I had a nitpick it would be that it took a long time for the hot water to come on in my room. Like a good 5 minutes. I was on the 34th floor. I mention this because the property seems fairly new. In San Francisco I stay at the St. Francis and I haven't ever had that issue. Other than that very nice property.
If you've never stayed in a Fairmont Gold property you're missing out. It's basically a hotel within a hotel. You get your own dedicated check in desk with dedicated staff. You have a lounge to access with free beverages including an honor bar system where you can make your own drinks. You get breakfast and snacks included too. I had a king room with a city view. There is a lot of construction going on around the property so be aware of that. My room was very clean and the staff was very nice. If I had a nitpick it would be that it took a long time for the hot water to come on in my room. Like a good 5 minutes. I was on the 34th floor. I mention this because the property seems fairly new. In San Francisco I stay at the St. Francis and I haven't ever had that issue. Other than that very nice property.
10
John
Aug 5, 2024
·
Stayed 1 night
Excellent service and very comfortable rooms.
Excellent service and very comfortable rooms.
6
Emma
Dec 23, 2024
·
Stayed 3 nights
Staff were wonderful but the hotel is old and outdated.
Staff were wonderful but the hotel is old and outdated.
10
Kabir
Jan 7, 2026
·
Stayed 3 nights
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
8
Vicsandra
Oct 12, 2024
·
Stayed 1 night
The room was hot. There isn’t an area to relieve your pet. But beautiful hotel.
The room was hot. There isn’t an area to relieve your pet. But beautiful hotel.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive and professional, with many specific shout-outs to the Fairmont Gold team and concierge staff. Several reviews cite inconsistencies in lobby bar or poolside service, occasional unhelpful interactions, and an isolated valet issue.
Related guest reviews
10
J. Nick
Apr 7, 2025
·
Stayed 2 nights
Incredible service from the Gold Room team
Incredible service from the Gold Room team
10
melinda
Oct 5, 2024
·
Stayed 3 nights
Excellent experience! The gold was worth every penny. Dine and Anna were exceptional.
Excellent experience! The gold was worth every penny. Dine and Anna were exceptional.
4
Michael
May 21, 2025
·
Stayed 2 nights
The service level in the lobby bar at lunch was terrible 30 -minutes to get service. The Air conditioning is set to go off in the middle of the night and had a minimum of 65 degrees. There are way too many obvious cost saving steps that they have taken like the automated service lines rather than a real person, all these steps have seriously damaged what used to be a very high-quality brand
The service level in the lobby bar at lunch was terrible 30 -minutes to get service. The Air conditioning is set to go off in the middle of the night and had a minimum of 65 degrees. There are way too many obvious cost saving steps that they have taken like the automated service lines rather than a real person, all these steps have seriously damaged what used to be a very high-quality brand
10
Kimberley Joan
Aug 30, 2025
·
Stayed 2 nights
As always, I enjoyed my stay at the Fairmont Gold level. The staff are all so wonderful and welcoming. My number one place to stay in Austin!
As always, I enjoyed my stay at the Fairmont Gold level. The staff are all so wonderful and welcoming. My number one place to stay in Austin!
2
Maximo
May 5, 2024
·
Stayed 3 nights
Customer service was terrible, the person at the front desk was rude and unresponsive.
Customer service was terrible, the person at the front desk was rude and unresponsive.
6
Ryan
Jul 4, 2025
·
Stayed 1 night
We had a great stay here the first time about a month ago, this time was a little disappointing. Excluding the bartender Austin at Rules and Regs, and excluding the check in staff at the Gold Lounge, the service everywhere else was not great. The lobby bartenders/servers and the lady at Good Times was really not warm, welcoming or friendly at all. Almost like we were bothering them for being there. We also asked the concierge if they had some chips because they did the last time and she told me no but I could purchase snacks in my room. Minor thing but still off-putting. We had the complete opposite experience the first time we stayed here where the staff and service everywhere was excellent so just really a let down especially for the price point of a hotel like this. The property itself is beautiful and has great amenities and the gold experience is nice but we are reconsidering having this place as our go to Austin hotel.
We had a great stay here the first time about a month ago, this time was a little disappointing. Excluding the bartender Austin at Rules and Regs, and excluding the check in staff at the Gold Lounge, the service everywhere else was not great. The lobby bartenders/servers and the lady at Good Times was really not warm, welcoming or friendly at all. Almost like we were bothering them for being there. We also asked the concierge if they had some chips because they did the last time and she told me no but I could purchase snacks in my room. Minor thing but still off-putting. We had the complete opposite experience the first time we stayed here where the staff and service everywhere was excellent so just really a let down especially for the price point of a hotel like this. The property itself is beautiful and has great amenities and the gold experience is nice but we are reconsidering having this place as our go to Austin hotel.
10
Courtney
May 4, 2025
·
Stayed 2 nights
The location and staff were amazing. We were blown away. This has and will continue to be the only hotel I will stay in when I come to town.
The location and staff were amazing. We were blown away. This has and will continue to be the only hotel I will stay in when I come to town.
10
Marcial
Aug 6, 2024
·
Stayed 3 nights
Our family had an amazing experience. The staff were friendly and attentive. We had a hiccup with the valet. One of valet left our car's accessories button on and the battery was drained. Luckily we had a jumper pack and got it started. Despite the inconvenience we had a really great ti.e and would be back.
Our family had an amazing experience. The staff were friendly and attentive. We had a hiccup with the valet. One of valet left our car's accessories button on and the battery was drained. Luckily we had a jumper pack and got it started. Despite the inconvenience we had a really great ti.e and would be back.
10
Kabir
Jan 7, 2026
·
Stayed 3 nights
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
10
Esther
Nov 4, 2024
·
Stayed 1 night
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
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AI-generated summary based on recent guest reviews
Location
Central, walkable location near the Convention Center and downtown venues, convenient for events like UT football games. Several guests mention heavy nearby construction, traffic, and occasional street activity that can affect walkability or noise.
Related guest reviews
10
Kamra
May 4, 2025
·
Stayed 3 nights
Everything around us was under construction, so it made it a little bit iffy to get around as far as walking.
Everything around us was under construction, so it made it a little bit iffy to get around as far as walking.
6
Phoebe
Jun 10, 2025
·
Stayed 5 nights
Great location
Great location
10
James
Feb 23, 2024
·
Stayed 4 nights
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
10
Eric
Jan 8, 2024
·
Stayed 3 nights
Wonderful hotel right downtown next to convention center. The gold experience was excellent. Check in was fast, great breakfast and attentive staff. Room was spacious and clean. Looking forward to our next stay there with warmer weather to take advantage of the pool.
Wonderful hotel right downtown next to convention center. The gold experience was excellent. Check in was fast, great breakfast and attentive staff. Room was spacious and clean. Looking forward to our next stay there with warmer weather to take advantage of the pool.
10
Vance
Feb 18, 2025
·
Stayed 1 night
Everything to do with the hotel is great! The traffic around the hotel… no so much… Gold level is worth it all day long!
Everything to do with the hotel is great! The traffic around the hotel… no so much… Gold level is worth it all day long!
10
Richard
Sep 28, 2025
·
Stayed 3 nights
Wonderful staff and great location for the UT football game.
Wonderful staff and great location for the UT football game.
10
Chad
Oct 17, 2024
·
Stayed 6 nights
Construction going on
Construction going on
10
Kabir
Jan 7, 2026
·
Stayed 3 nights
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
10
Harry
May 10, 2025
·
Stayed 1 night
Great location and property
Great location and property
10
Eric
Dec 22, 2024
·
Stayed 4 nights
Excellent hotel in perfect location. Third time here.
Excellent hotel in perfect location. Third time here.
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AI-generated summary based on recent guest reviews
Dining
Gold Lounge offerings (breakfast, snacks and canapés) receive frequent praise, and on-site dining is often enjoyed. Multiple reviews found breakfast variety limited or club food uneven in quality.
Related guest reviews
10
Ryan
Mar 27, 2025
·
Stayed 5 nights
Good but the gold could have better food
Good but the gold could have better food
10
Stephanie
Mar 9, 2025
·
Stayed 2 nights
Fairmount Gold is such a fantastic and special experience. Our family felt very taken care of. Breakfast and canapés were varied and delicious.
Fairmount Gold is such a fantastic and special experience. Our family felt very taken care of. Breakfast and canapés were varied and delicious.
6
COLIN
Apr 22, 2024
·
Stayed 3 nights
Decent room and very helpful staff. Biggest disappointment was the lack of choice at breakfast … if you don’t like eggs then you have very little chance of a good meal. More choice is needed.
Decent room and very helpful staff. Biggest disappointment was the lack of choice at breakfast … if you don’t like eggs then you have very little chance of a good meal. More choice is needed.
10
Tom
Apr 4, 2025
·
Stayed 1 night
Excellent. Amazing breakfast
Excellent. Amazing breakfast
10
LEO
Sep 1, 2025
·
Stayed 2 nights
If you've never stayed in a Fairmont Gold property you're missing out. It's basically a hotel within a hotel. You get your own dedicated check in desk with dedicated staff. You have a lounge to access with free beverages including an honor bar system where you can make your own drinks. You get breakfast and snacks included too. I had a king room with a city view. There is a lot of construction going on around the property so be aware of that. My room was very clean and the staff was very nice. If I had a nitpick it would be that it took a long time for the hot water to come on in my room. Like a good 5 minutes. I was on the 34th floor. I mention this because the property seems fairly new. In San Francisco I stay at the St. Francis and I haven't ever had that issue. Other than that very nice property.
If you've never stayed in a Fairmont Gold property you're missing out. It's basically a hotel within a hotel. You get your own dedicated check in desk with dedicated staff. You have a lounge to access with free beverages including an honor bar system where you can make your own drinks. You get breakfast and snacks included too. I had a king room with a city view. There is a lot of construction going on around the property so be aware of that. My room was very clean and the staff was very nice. If I had a nitpick it would be that it took a long time for the hot water to come on in my room. Like a good 5 minutes. I was on the 34th floor. I mention this because the property seems fairly new. In San Francisco I stay at the St. Francis and I haven't ever had that issue. Other than that very nice property.
10
Nan
Apr 4, 2025
·
Stayed 1 night
It was my first visit to this property. Every one was helpful and cordial. Room was clean. Happy hour was delightful and breakfast was just right. Hope to return.
It was my first visit to this property. Every one was helpful and cordial. Room was clean. Happy hour was delightful and breakfast was just right. Hope to return.
10
Craig
Dec 29, 2024
·
Stayed 4 nights
Very nice hotel, staff was outstanding ! Loved the way it was decorated for Christmas especially when having drinks in the bar area and totally enjoyed the Lounge for the Gold Experience. Wonderful breakfast, snacks,and desserts!
Very nice hotel, staff was outstanding ! Loved the way it was decorated for Christmas especially when having drinks in the bar area and totally enjoyed the Lounge for the Gold Experience. Wonderful breakfast, snacks,and desserts!
10
Brook
May 7, 2025
·
Stayed 1 night
Best hotel experience I've ever had. The staff was beyond friendly and helpful. The food and beverages in the Gold room were amazing. Honeatly, I'm now spoiled for hotels. The bar has been raised so high, I can't bear anything less in the future.
Best hotel experience I've ever had. The staff was beyond friendly and helpful. The food and beverages in the Gold room were amazing. Honeatly, I'm now spoiled for hotels. The bar has been raised so high, I can't bear anything less in the future.
10
Anna
Nov 27, 2025
·
Stayed 3 nights
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
6
Patrina
Dec 8, 2024
·
Stayed 1 night
We’re pretty regular guests, this time was disappointing. The service, even as a gold experience guest wasn’t as anticipated. The selection in the club left a lot to be desired and the quality of the food was lacking. I’m not sure if we’ll be back.
We’re pretty regular guests, this time was disappointing. The service, even as a gold experience guest wasn’t as anticipated. The selection in the club left a lot to be desired and the quality of the food was lacking. I’m not sure if we’ll be back.
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AI-generated summary based on recent guest reviews
6
Judy
Jul 14, 2026
·
Stayed 1 night
Overall it was good despite of old building. But I found two spots of blood on Duvet and felt terrible. The staff in the lounge were good, but the hotel needs to replace the lady at front desk. I felt she didn't emphasize with how customers feel. Also, Valet system and traffic around the hotel was so bad.
Overall it was good despite of old building. But I found two spots of blood on Duvet and felt terrible. The staff in the lounge were good, but the hotel needs to replace the lady at front desk. I felt she didn't emphasize with how customers feel. Also, Valet system and traffic around the hotel was so bad.
10
Dulce
Jul 2, 2026
·
Stayed 2 nights
Our stay at The Fairmont Hotel with The Gold Experience was simply AMAZING. Welcoming staff from valet to front desk and room service was Fantastic! Oh and about The Gold Experience… it made our 12yr old twin sons feel like we were celebrities! Starting off the day with an included breakfast.. We could grab snacks/beverages plus much more anytime throughout the day. And with very helpful/pleasant staff at The Gold Lounge.. one twin even quipped “Can we stay here all day and forget about exploring Austin”lol.. and they hadn’t even seen the pool!! Stepping outside onto the 7th floor rooftop was pure magnificence. 2 pools with one looking like it was half the size of a city pool. We definitely wouldn’t be packed in there like sardines like at many other hotels! 5 Star Rating? I give it 10 Stars.. it’s Highly Recommended!!
Our stay at The Fairmont Hotel with The Gold Experience was simply AMAZING. Welcoming staff from valet to front desk and room service was Fantastic! Oh and about The Gold Experience… it made our 12yr old twin sons feel like we were celebrities! Starting off the day with an included breakfast.. We could grab snacks/beverages plus much more anytime throughout the day. And with very helpful/pleasant staff at The Gold Lounge.. one twin even quipped “Can we stay here all day and forget about exploring Austin”lol.. and they hadn’t even seen the pool!! Stepping outside onto the 7th floor rooftop was pure magnificence. 2 pools with one looking like it was half the size of a city pool. We definitely wouldn’t be packed in there like sardines like at many other hotels! 5 Star Rating? I give it 10 Stars.. it’s Highly Recommended!!
10
Stacy
May 13, 2026
·
Stayed 2 nights
Excellent, very helpful staff. The amenities were amazing. I cannot recommend the spa enough. The room was beautiful. We cannot wait to go back.
Excellent, very helpful staff. The amenities were amazing. I cannot recommend the spa enough. The room was beautiful. We cannot wait to go back.
10
Maryam
Apr 7, 2026
·
Stayed 3 nights
Great loctaion. New building with great rooms. Staff very nice and friendly. Quality of food was great at the gold level.
Great loctaion. New building with great rooms. Staff very nice and friendly. Quality of food was great at the gold level.
10
Mark
Mar 23, 2026
·
Stayed 1 night
Awesome every time
Awesome every time
FAQs about Fairmont Austin Gold Experience
Is parking available at the property?
Self parking is available on-site for a fee of USD 55 per night. Valet parking is also offered for USD 68 per night. Reservations are not required, but parking is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM, featuring a variety of options.
Does the property allow pets?
Pets are allowed at the property with a fee of USD 150 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not provided.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Austin, just steps from the Austin Convention Center and within a 10-minute walk of Lady Bird Lake. It is approximately 0.7 miles from Moody Theater and 0.8 miles from Sixth Street.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. Details about operational hours and seasonal availability are not specified.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 686.7742415924073USD
- 2026-09-16: 728.1102720031739USD
- 2026-09-17: 523.0460002975465USD
- 2026-09-18: 501.2393759613038USD
- 2026-09-19: 1615.2437519531252USD
- 2026-09-20: 680.7102469940186USD
- 2026-09-21: 647.2853539123536USD
- 2026-09-22: 764.4926206512451USD
- 2026-09-23: NO DATA
- 2026-09-24: 829.7712585449219USD
- 2026-09-25: 775.5791372528076USD
- 2026-09-26: 734.1165477905274USD
- 2026-09-27: 738.7063898773195USD
- 2026-09-28: 397.55932205963137USD
- 2026-09-29: 918.3145190582276USD
- 2026-10-01: 609.0364352264405USD
- 2026-10-02: 884.295685333252USD
- 2026-10-03: 484.5580412673951USD
- 2026-10-04: 1120.5464512786866USD
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-08: 727.7109563751221USD
- 2026-10-09: 376.02341302490237USD
- 2026-10-10: NO DATA
- 2026-10-11: 643.8541817626954USD
- 2026-10-12: 587.0586957321168USD
- 2026-10-13: NO DATA
- 2026-10-14: 701.720598098755USD
- 2026-10-15: 464.2016020584107USD
- 2026-10-16: 2089.5972130126956USD
- 2026-10-17: 1690.3098812561036USD
- 2026-10-18: 671.5825097503663USD
- 2026-10-19: NO DATA
- 2026-10-20: 976.2681471099854USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 2689.77880834961USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: 389.720086883545USD
- 2026-10-27: 475.95924061584475USD
- 2026-10-28: 612.9958752746583USD
- 2026-10-29: 709.6986751708985USD
- 2026-10-30: 289.43162903213505USD
- 2026-10-31: 292.22155926895147USD
- 2026-11-01: 292.65749466705324USD
- 2026-11-04: 466.9163570632935USD
- 2026-11-05: 376.7981472854615USD
- 2026-11-06: 698.9547408294678USD
- 2026-11-07: 311.2587541046143USD
- 2026-11-08: 609.7662966308594USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-12: 618.8803080596924USD
- 2026-11-13: 318.53920783996585USD
- 2026-11-14: 309.6707125244141USD
- 2026-11-15: 274.149218826294USD
The front desk is open daily from 6:00 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [35th Floor Fairmont Gold Lounge]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Main lobby reception]. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Covered self parking fee: USD 55 per night
- Covered valet parking fee: USD 68 per night
- Pet fee: USD 150 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Solarium
Spa & Wellness Centre
Poolside Bar
Breakfast in the Room
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Snack Bar/Deli
Activities
Swimming pool
Cycling
Pool Outdoor
Live Music
Evening Entertainment
Outdoor Furniture
Terrace
Fitness Center (nearby)
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Valet Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi