Fairmont Austin Gold Experience

Excellent, very helpful staff. The amenities were amazing. I cannot recommend the spa enough. The room was beautiful. We cannot wait to go back.

Clean and great customer service!

Service in general

My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience

We had a great experience here. The Fairmont Gold experience was really nice. The staff throughout was friendly and helpful, with lots of recommendations for dining locations. The room was clean and spacious.