Esplendor by Wyndham Isla Mujeres Boutique All Inclusive
From
318 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
318 $US
/nuit
À propos de cet établissement
Laissez place à la détente en rejoignant les 2 piscines extérieures et les 3 bains à remous de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un centre de remise en forme. Parmi les équipements et servi...
Équipements
Laissez place à la détente en rejoignant les 2 piscines extérieures et les 3 bains à remous de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un centre de remise en forme. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24, une consigne à bagages et un coffre-fort à la réception. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour dans cet hôtel, vous pourrez manger dans un des 2 restaurants ou profiter du service d'étage. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 3 bars/lounges.
Chambres
Les 65 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une machine à espresso. Une télévision à écran plat 50 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie » et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et une cafetière ou une bouilloire, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
Se situant à Isla Mujeres, Esplendor by Wyndham Isla Mujeres Boutique All Inclusive est à 5 min en voiture de Parc Punta Sur et à 7 min de Port d'Isla Mujeres. Cet hôtel tout inclus se trouve à 6,4 km de Plage du Nord et à 17,3 km de Playa Mujeres Golf Club.
À proximité
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(0.1 miles)
Garrafón Natural Reef Park (parc à thème)(0.1 miles)
Île artificielle de Joyxsee(0.2 miles)
Playa Tiburon(0.2 miles)
Maison Mundaca(0.8 miles)
Parc aquatique Parque de los Sueños(1.6 miles)
Maison Crayola(1.9 miles)
Parc Punta Sur(2.4 miles)
Jardin de sculptures d'Isla Mujeres(2.5 miles)
Statue Ixchel(2.6 miles)
Falaise Acantilado del Amanecer(2.6 miles)
Miguel Hidalgo(3.7 miles)
Port d'Isla Mujeres(3.8 miles)
Phare de Punta Norte(3.9 miles)
Plage du Nord(4 miles)
L'aéroport principal le plus proche est : Aéroport international de Cancún (CUN)(23.9 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Emplacement
Avenida Sac Bajo 046, Lt. 5 Mz. 072 SM 07, Isla Mujeres, Quintana Roo, Mexique
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc (0.1 miles)
Garrafón Natural Reef Park (parc à thème) (0.1 miles)
Île artificielle de Joyxsee (0.2 miles)
Playa Tiburon (0.2 miles)
Maison Mundaca (0.8 miles)
Parc aquatique Parque de los Sueños (1.6 miles)
Options de chambre
19
Suite Junior, 2 lits doubles, non-fumeurs, balcon
Détails de la chambre
2 Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Cafetière
42
Villa, plusieurs lits, balcon, en front de mer
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 6
ClimatisationWi-Fi (gratuit)Cafetière
16
Suite Junior, 2 lits doubles, non-fumeurs
Détails de la chambre
2 Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Cafetière
17
Villa, plusieurs lits, terrasse, en front de mer
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 6
ClimatisationWi-Fi (gratuit)Cafetière
7
Suite Junior, 1 très grand lit, non-fumeurs, terrasse
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Cafetière
14
Suite Junior, 1 très grand lit, non-fumeurs
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Cafetière
28
Suite Junior, 1 très grand lit, non-fumeurs, balcon
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Cafetière
8
Suite Junior, 2 lits doubles, balcon, vue océan (Non-Smoking)
Détails de la chambre
2 Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Cafetière
14
Suite Présidentielle, 1 très grand lit, terrasse, vue océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Cafetière
16
Suite Junior, 2 lits doubles, non-fumeurs, terrasse
Détails de la chambre
2 Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Cafetière
6
Suite, 1 très grand lit, terrasse, vue océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Cafetière
37
Suite Deluxe, 1 très grand lit, non-fumeurs, vue océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Cafetière
Avis des voyageurs sur Esplendor by Wyndham Isla Mujeres Boutique All Inclusive
8.3
Très bien
Basé sur 1 009 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Esplendor by Wyndham Isla Mujeres All Inclusive est un établissement de style boutique, petit et calme, où de nombreux clients louent le personnel accueillant, les chambres modernes et propres, les piscines pittoresques et les couchers de soleil, bien que la plage soit minuscule et généralement pas propice à la baignade.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Esplendor by Wyndham Isla Mujeres All Inclusive est un établissement de style boutique, petit et calme, où de nombreux clients louent le personnel accueillant, les chambres modernes et propres, les piscines pittoresques et les couchers de soleil, bien que la plage soit minuscule et généralement pas propice à la baignade.
Les avis sur la nourriture sont mitigés : certains ont apprécié des plats savoureux, mais beaucoup ont trouvé le menu tout compris limité, répétitif et le service lent, surtout aux heures de pointe. L'emplacement au sud de l'île est paisible mais isolé, de nombreux voyageurs utilisant des taxis ou louant des voiturettes de golf pour rejoindre Playa Norte et le centre-ville. Les inconvénients courants incluent des problèmes intermittents d'eau chaude ou de climatisation, des jacuzzis froids ou hors service, des pannes ou des fermetures occasionnelles, de la musique forte à proximité et une connexion Wi-Fi aléatoire autour de la piscine et de la plage. Attendez-vous à un séjour détendu, axé sur le personnel, idéal pour se ressourcer plutôt qu'à un complexe balnéaire classique ou très actif.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les belles piscines principale et sur le toit avec bar, une bonne salle de sport et des massages sur la plage se distinguent, mais la petite plage est généralement impraticable pour la baignade et les jacuzzis sont souvent froids ou hors service. Les clients ont également signalé des fermetures/rénovations occasionnelles et de brèves pannes de courant ou de matériel.
Avis de voyageur à ce sujet
10
Martin
17 sept. 2025
·
A séjourné 4 nuits
Clean, the swimming pools are amazing, the food is good, the variety of drinks is excellent. The staff is the best, always looking to help with any needs - they can arraigned transportation for you- rent a golf car from them the price is better that outside of the hotel.
Clean, the swimming pools are amazing, the food is good, the variety of drinks is excellent. The staff is the best, always looking to help with any needs - they can arraigned transportation for you- rent a golf car from them the price is better that outside of the hotel.
2
Karli
7 juil. 2025
·
A séjourné 7 nuits
This property was NOTHING like it was advertised. The hotel is understaffed- LONG wait times for drinks and food. The food and drinks never came as ordered. The only restaurant on site was HOT- no central air. Guest were allowed to smoke while dinning at the restaurant. The restaurant and bars were understocked… “that’s not available.” The rooftop pool was DIRTY! Hotel Beló allows locals and travelers to get day passes and they use that pool as a community bathroom… and you can’t use the pool downstairs because the kids rule the roost- cannonballing and yelling making for a not so relaxing time. The access to the water is limited and not anything you can enjoy- not as advertised! The gym was incredible for a hotel and the room was nice.
This property was NOTHING like it was advertised. The hotel is understaffed- LONG wait times for drinks and food. The food and drinks never came as ordered. The only restaurant on site was HOT- no central air. Guest were allowed to smoke while dinning at the restaurant. The restaurant and bars were understocked… “that’s not available.” The rooftop pool was DIRTY! Hotel Beló allows locals and travelers to get day passes and they use that pool as a community bathroom… and you can’t use the pool downstairs because the kids rule the roost- cannonballing and yelling making for a not so relaxing time. The access to the water is limited and not anything you can enjoy- not as advertised! The gym was incredible for a hotel and the room was nice.
10
Tracy
26 mai 2025
·
A séjourné 3 nuits
Food was great! Roof top pool & bar FANTASTIC! Staff was attentive. Housekeeping didn’t replenish toiletries or coffee during our stay, but room was tidy & clean towels were provided. Pro tip: we normally rent a golf cart, but opted to use taxi to/from town square and it was SO cheap - much less than the expense of cart rental. The taxis run 24/7.
Food was great! Roof top pool & bar FANTASTIC! Staff was attentive. Housekeeping didn’t replenish toiletries or coffee during our stay, but room was tidy & clean towels were provided. Pro tip: we normally rent a golf cart, but opted to use taxi to/from town square and it was SO cheap - much less than the expense of cart rental. The taxis run 24/7.
10
Janine
28 mars 2025
·
A séjourné 5 nuits
The staff worked so hard to ensure our family had everything we'd like during our vacation. The restaurant offered excellent food and service (shout out to Arnulfo and Hugo.) The snack bar also had delicious options. The beach was clean, however the ocean was difficult to walk in, due to the wave breaks placed in the water. The shape of the ground level pool doesn't make you feel like you're sharing a pool with a bunch of other people. The roof top pool offers a beautiful view of the ocean. We splurged and got 2 massages during our stay. The massages are given on a hut on the beach. The therapists were friendly and gave stellar service. I would definitely recommend staying here!
The staff worked so hard to ensure our family had everything we'd like during our vacation. The restaurant offered excellent food and service (shout out to Arnulfo and Hugo.) The snack bar also had delicious options. The beach was clean, however the ocean was difficult to walk in, due to the wave breaks placed in the water. The shape of the ground level pool doesn't make you feel like you're sharing a pool with a bunch of other people. The roof top pool offers a beautiful view of the ocean. We splurged and got 2 massages during our stay. The massages are given on a hut on the beach. The therapists were friendly and gave stellar service. I would definitely recommend staying here!
6
Mona
28 janv. 2026
·
A séjourné 2 nuits
Frukost bra men långsam service. Lunch alternativ inget bra. Middagsalternativ bara OK. Trevligt POOL område. Fin utsikt över havet. Bra drinkar i baren. Trevlig liten strand men inte så bra att bada vid. Gyttjig botten. Åkte taxi till playa Norte för att bada i havet. Dålig täckning på wifi vid poolen och ingen täckning vid stranden Obs tänk på att välja balkong vid bokning! Inga aktiviteter på hotellet men bra gym.
Frukost bra men långsam service. Lunch alternativ inget bra. Middagsalternativ bara OK. Trevligt POOL område. Fin utsikt över havet. Bra drinkar i baren. Trevlig liten strand men inte så bra att bada vid. Gyttjig botten. Åkte taxi till playa Norte för att bada i havet. Dålig täckning på wifi vid poolen och ingen täckning vid stranden Obs tänk på att välja balkong vid bokning! Inga aktiviteter på hotellet men bra gym.
10
Bobby
4 sept. 2025
·
A séjourné 5 nuits
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
10
Maria Luisa Zepeda
30 oct. 2025
·
A séjourné 7 nuits
Their food is good and the service as well. The downside: The,beach is not the best And if they run out of power, their generator is not big enough that you can get a/c ( it can get really hot), or not even make the TV work if you're higher than the 2nd floor. It's a shame because the service and installations are great. don't ha
Their food is good and the service as well. The downside: The,beach is not the best And if they run out of power, their generator is not big enough that you can get a/c ( it can get really hot), or not even make the TV work if you're higher than the 2nd floor. It's a shame because the service and installations are great. don't ha
8
Sherry Shandell
24 avr. 2025
·
A séjourné 5 nuits
Limited food options. Beach area very small and can’t get in water pass shore line due to large sand bags
Limited food options. Beach area very small and can’t get in water pass shore line due to large sand bags
6
Elvis
24 avr. 2024
·
A séjourné 5 nuits
The staff was very pleasant, specially Mateo. Pool was good. Food was okay. Beach front not so good. Roof top terrace was under renovations.
The staff was very pleasant, specially Mateo. Pool was good. Food was okay. Beach front not so good. Roof top terrace was under renovations.
6
Paul
5 août 2024
·
A séjourné 5 nuits
Hot tubs dirty and not functioning!
Hot tubs dirty and not functioning!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont largement décrits comme très propres et bien entretenus, avec un service de ménage attentif. Certains ont noté des espaces sur le toit/au bord de la piscine mal entretenus ou sales et des problèmes d'entretien isolés.
Avis de voyageur à ce sujet
10
Peter
6 nov. 2025
·
A séjourné 2 nuits
Very nice hotel indeed with a fantastic setting by the water. Could not have been more welcoming and helpfull. The Staff were excellent and food was very good.
Very nice hotel indeed with a fantastic setting by the water. Could not have been more welcoming and helpfull. The Staff were excellent and food was very good.
10
Rebeca
21 août 2025
·
A séjourné 4 nuits
Loved all of it! Delicious food options! Beautiful beach area, clean and cold rooms! Small boutique hotel but had everything we needed! Family oriented. Beautiful views from the Skybar! Pool area was great! Plenty of Bali beds! Great staff! Only thing I would request is that the Skybar stay open past 8 pm for adults to have an area to hang out late, with open bar and music. Since late night entertainment is not available , I think leaving the Skybar open a bit longer maybe even till 11 pm would be beneficial to the adult guests.
Loved all of it! Delicious food options! Beautiful beach area, clean and cold rooms! Small boutique hotel but had everything we needed! Family oriented. Beautiful views from the Skybar! Pool area was great! Plenty of Bali beds! Great staff! Only thing I would request is that the Skybar stay open past 8 pm for adults to have an area to hang out late, with open bar and music. Since late night entertainment is not available , I think leaving the Skybar open a bit longer maybe even till 11 pm would be beneficial to the adult guests.
10
John
20 juin 2024
·
A séjourné 2 nuits
Everything about our stay was great! The service, cleanliness, room quality, amenities, food & drinks, were all better than expected. Upon check-in, we were greeted by Mateo who served us a welcome drink, carried our bags to the room, showed us around the property and continued to check in with us throughout our stay to make sure we were comfortable. He also brought us a complimentary bottle of champagne, which was a nice touch! Everyone spoke great English, which was helpful with our lack of Spanish understanding! All around great place & highly recommended!
Everything about our stay was great! The service, cleanliness, room quality, amenities, food & drinks, were all better than expected. Upon check-in, we were greeted by Mateo who served us a welcome drink, carried our bags to the room, showed us around the property and continued to check in with us throughout our stay to make sure we were comfortable. He also brought us a complimentary bottle of champagne, which was a nice touch! Everyone spoke great English, which was helpful with our lack of Spanish understanding! All around great place & highly recommended!
6
Kristine
18 janv. 2024
·
A séjourné 10 nuits
We liked some things about this property, and stayed 10 days. The food was pretty good, although we noticed there is not much Mexican cuisine offered, but that is true throughout Isla. For the first few days, the hotel was maybe half full, but still the service was subpar,(altho there were a couple staff who are great) but not enough staff. We learned that students are working co-op in the hotel with little to no English skills. It's difficult to communicate with staff unless you are fluent in Spanish. The bar/restaurant onsite ran out of wine (yes, all wine) on several days, also beer on a couple occasions. The food menu at the lunch/snack bar was good, but they ran out of some things here also. Room service was a fiasco. The Top (rooftop pool/bar) was deserted most of the time, often no bartender! The TOP pool area looked neglected, hot tub leaking, cups and beer bottles around, etc, The main pool was clean and beautiful but cold! The "hot tubs" were not running most of the time, and when any of them were running, they were lukewarm. This was a feature of the hotel we were looking forward to, so it was a letdown. The music was good here and there, but often it was techno "music" blasted too loud around the pool, in competition with music coming from Playa Tiburon next door. For an all inclusive, we didn't feel we got a good deal. The staff was often confused as to what liquor was/wasn't included in the ALL INCLUSIVE.
We liked some things about this property, and stayed 10 days. The food was pretty good, although we noticed there is not much Mexican cuisine offered, but that is true throughout Isla. For the first few days, the hotel was maybe half full, but still the service was subpar,(altho there were a couple staff who are great) but not enough staff. We learned that students are working co-op in the hotel with little to no English skills. It's difficult to communicate with staff unless you are fluent in Spanish. The bar/restaurant onsite ran out of wine (yes, all wine) on several days, also beer on a couple occasions. The food menu at the lunch/snack bar was good, but they ran out of some things here also. Room service was a fiasco. The Top (rooftop pool/bar) was deserted most of the time, often no bartender! The TOP pool area looked neglected, hot tub leaking, cups and beer bottles around, etc, The main pool was clean and beautiful but cold! The "hot tubs" were not running most of the time, and when any of them were running, they were lukewarm. This was a feature of the hotel we were looking forward to, so it was a letdown. The music was good here and there, but often it was techno "music" blasted too loud around the pool, in competition with music coming from Playa Tiburon next door. For an all inclusive, we didn't feel we got a good deal. The staff was often confused as to what liquor was/wasn't included in the ALL INCLUSIVE.
10
Paul
8 oct. 2025
·
A séjourné 3 nuits
Mateo is the most amazing guy!!! Staff was awesome and so accommodating. Food was decent. Grounds were spotless and so beautiful.
Mateo is the most amazing guy!!! Staff was awesome and so accommodating. Food was decent. Grounds were spotless and so beautiful.
10
David
7 mai 2025
·
A séjourné 5 nuits
A beautiful and relaxing spot. Great staff, good food and drinks. Not too big nor crowded. Always able to get a good spot at the pool. Very clean. Would definitely return.
A beautiful and relaxing spot. Great staff, good food and drinks. Not too big nor crowded. Always able to get a good spot at the pool. Very clean. Would definitely return.
6
Natasha
24 juil. 2025
·
A séjourné 3 nuits
The property isn’t being kept up with
The property isn’t being kept up with
6
Lee
2 juin 2025
·
A séjourné 4 nuits
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
6
Paul
5 août 2024
·
A séjourné 5 nuits
Hot tubs dirty and not functioning!
Hot tubs dirty and not functioning!
10
Clara
30 avr. 2025
·
A séjourné 4 nuits
The property features beautiful rooms, a pristine environment, and friendly staff, particularly Cassandra and the bellboy whose name I can’t recall. The air conditioning is cool, and there’s plenty of space to relax by the pool.
The property features beautiful rooms, a pristine environment, and friendly staff, particularly Cassandra and the bellboy whose name I can’t recall. The air conditioning is cool, and there’s plenty of space to relax by the pool.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres modernes et spacieuses avec de très grands lits, des balcons et une vue sur la mer sont un atout, mais certains plans comportent des douches ouvertes avec une intimité limitée et le bruit peut se propager à travers les portes communicantes. La fiabilité du Wi-Fi varie.
Avis de voyageur à ce sujet
10
Adam
29 juil. 2025
·
A séjourné 4 nuits
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
8
Silvana
3 août 2025
·
A séjourné 4 nuits
This hotel design was impressive! The rooms were huge with air conditioning, good bathrooms, showers, kitchen, (we stayed in the first floor beachfront). Bed and sheets were very comfortable. Staff is great super helpful and I really enjoyed when Arnulfo was our waiter. Few things to consider, if you want only to use the pool at the hotel and you don’t care about the beach, this hotel is great. The beach is dirty, small and there is no way to swim, since there is a huge bag of sand right where the swings are. Food is good, the menu is the same daily but the food changes because they run out of ingredients. Whenever they had the right ingredients food was good, but there is no fruit offered, no pastries and there is no convenience store in the hotel. There is no activities for kids other than the pool. Next door to the hotel is a port used as a lunch stop where people come and go to a restaurant and there is a bunch of people around. I didn’t liked that. The location of the hotel is good, but since I wanted to use the beach, it didn’t worked out for us. Another thing to point out is that when you don’t speak Spanish all the people that offer services are extremely expensive. For example the taxis. Be careful and haggle for a better price otherwise they will rip you off.
This hotel design was impressive! The rooms were huge with air conditioning, good bathrooms, showers, kitchen, (we stayed in the first floor beachfront). Bed and sheets were very comfortable. Staff is great super helpful and I really enjoyed when Arnulfo was our waiter. Few things to consider, if you want only to use the pool at the hotel and you don’t care about the beach, this hotel is great. The beach is dirty, small and there is no way to swim, since there is a huge bag of sand right where the swings are. Food is good, the menu is the same daily but the food changes because they run out of ingredients. Whenever they had the right ingredients food was good, but there is no fruit offered, no pastries and there is no convenience store in the hotel. There is no activities for kids other than the pool. Next door to the hotel is a port used as a lunch stop where people come and go to a restaurant and there is a bunch of people around. I didn’t liked that. The location of the hotel is good, but since I wanted to use the beach, it didn’t worked out for us. Another thing to point out is that when you don’t speak Spanish all the people that offer services are extremely expensive. For example the taxis. Be careful and haggle for a better price otherwise they will rip you off.
8
Nicole
4 avr. 2025
·
A séjourné 5 nuits
Nice property but no entertainment and really no beach. Limited dining. Rooms were great! But we didn’t spend time inside. Small kids or honeymooners- great place. Want some fun, find a property with more action
Nice property but no entertainment and really no beach. Limited dining. Rooms were great! But we didn’t spend time inside. Small kids or honeymooners- great place. Want some fun, find a property with more action
8
Tom
29 avr. 2025
·
A séjourné 7 nuits
Overall, we had a great stay at the Hotel Belo! Couple minor room glitches up front we had to address a few times, but eventually got it settled. Will say try to avoid getting an adjoining room as you can hear everything going on in the room next to you. But the staff was great and the overall hotel experience was great! We were there on a quiet week so we got to know most of the staff very well and they took great care of us. If you want a "real beach" go to Playa Norte on the north end of the island. The hotel beach is very small and the water is essentially unswimmable there, but if you just want a quiet beach setting to relax on, it's totally fine.
Overall, we had a great stay at the Hotel Belo! Couple minor room glitches up front we had to address a few times, but eventually got it settled. Will say try to avoid getting an adjoining room as you can hear everything going on in the room next to you. But the staff was great and the overall hotel experience was great! We were there on a quiet week so we got to know most of the staff very well and they took great care of us. If you want a "real beach" go to Playa Norte on the north end of the island. The hotel beach is very small and the water is essentially unswimmable there, but if you just want a quiet beach setting to relax on, it's totally fine.
8
Brittany
31 juil. 2024
·
A séjourné 4 nuits
The staff was very helpful and friendly. The roof top bar has an amazing view & is a fun place to have some drinks. The ground level pool is nice too. We had an ocean view room with a XL king size bed which was great. The warm water pressure lacked & would get scalding hot and then cold with just a little push of the handle. There’s really only 1 restaurant on site & when the restaurant is closed they have a snack bar but very limited options on what to eat. It can get noisy at times due to the traffic and you can hear the housekeepers and other guest rolling their carts & luggage.
The staff was very helpful and friendly. The roof top bar has an amazing view & is a fun place to have some drinks. The ground level pool is nice too. We had an ocean view room with a XL king size bed which was great. The warm water pressure lacked & would get scalding hot and then cold with just a little push of the handle. There’s really only 1 restaurant on site & when the restaurant is closed they have a snack bar but very limited options on what to eat. It can get noisy at times due to the traffic and you can hear the housekeepers and other guest rolling their carts & luggage.
8
Sheila
14 juil. 2025
·
A séjourné 6 nuits
2 bedroom suite was great. Food was excellent
2 bedroom suite was great. Food was excellent
8
Anthony
28 juin 2024
·
A séjourné 5 nuits
The room was really nice and clean . It would of been nice to sit inside and have a sitti g area to hang out if you wanted.
The room was really nice and clean . It would of been nice to sit inside and have a sitti g area to hang out if you wanted.
8
David
7 avr. 2025
·
A séjourné 7 nuits
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
6
Sara
25 mai 2025
·
A séjourné 5 nuits
The property was clean and all of the wait staff were fantastic. There isn’t much of a beach and you can’t really swim by the hotel. We had a water leak in the ceiling of our bathroom that was dripping. I was a little disappointed we weren’t offered a different room (Mateo told us only 9 rooms in the hotel were booked so there were empty rooms). We only had one day left so I didn’t make it a big deal. Also, there is no door on the shower area of the bathroom. Fine if traveling with a significant other but could be weird with friends. The toilet area does have a door. We loved the iguana that lives by the pool and the two kitties that hang out in the beach.
The property was clean and all of the wait staff were fantastic. There isn’t much of a beach and you can’t really swim by the hotel. We had a water leak in the ceiling of our bathroom that was dripping. I was a little disappointed we weren’t offered a different room (Mateo told us only 9 rooms in the hotel were booked so there were empty rooms). We only had one day left so I didn’t make it a big deal. Also, there is no door on the shower area of the bathroom. Fine if traveling with a significant other but could be weird with friends. The toilet area does have a door. We loved the iguana that lives by the pool and the two kitties that hang out in the beach.
10
Aleisha
29 mai 2025
·
A séjourné 3 nuits
LOVED this gorgeous property! The resort is very aesthetically pleasing. Rooms were spacious & beautiful with a lovely balcony. Two pools which were nearly empty other than us swimming the majority of the time. We enjoyed the restaurants offered. The beach isn’t the best on the island but it’s nice and the day beds and loungers are a nice option! Check in was a breeze and the service was great! We especially enjoyed Hugo & Arnulfo. They made our experience fun and enjoyable. The food is good and cooked to order. Room service is a great option as well. We were able to plan excursions right from the hotel. Can’t wait to return.
LOVED this gorgeous property! The resort is very aesthetically pleasing. Rooms were spacious & beautiful with a lovely balcony. Two pools which were nearly empty other than us swimming the majority of the time. We enjoyed the restaurants offered. The beach isn’t the best on the island but it’s nice and the day beds and loungers are a nice option! Check in was a breeze and the service was great! We especially enjoyed Hugo & Arnulfo. They made our experience fun and enjoyable. The food is good and cooked to order. Room service is a great option as well. We were able to plan excursions right from the hotel. Can’t wait to return.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est constamment salué comme aimable, accueillant et serviable dans tout l'hôtel. Le service au restaurant peut être lent et l'établissement semble parfois sous-effectif, avec une communication ou des problèmes de gestion sporadiques lors des événements.
Avis de voyageur à ce sujet
10
Victoria
10 déc. 2024
·
A séjourné 7 nuits
The staff was amazing. Mateo went out of his way to be sure we were taken care of. The dining servers, bartenders, housekeeping staff, and facilities were all friendly and attentive.
The staff was amazing. Mateo went out of his way to be sure we were taken care of. The dining servers, bartenders, housekeeping staff, and facilities were all friendly and attentive.
4
Carlos
18 mars 2025
·
A séjourné 1 nuit
Francamente decepcionado. Nos fuimos de escapada de fin de semana y por ser vip access pero cuando llegamos nadie sabía lo que eso significaba, para cualquier cosa debían "confirmar", de último momento el recepcionista Javier cambió la habitación a una con PEOR vista y ni siquiera se tomaron la molestia de llevar la botella a la habitación sino hasta q pregunté. Tampoco había agua caliente y tuvimos que llamar para q lo solucionaran, en las albercas y skybar el mesero simplemente te ignoraba, pasaba junto a tí y no te preguntaba si deseabas algo y tenías que hablarle y aún así nunca llevó la bebida. Se dice mucho del servicio de este hotel y la verdad NO es bueno, solamente el bellboy hace su labor para amenizar la estancia. La comida fue buena pero el hotel falla en muchos detalles, no volvería.
Francamente decepcionado. Nos fuimos de escapada de fin de semana y por ser vip access pero cuando llegamos nadie sabía lo que eso significaba, para cualquier cosa debían "confirmar", de último momento el recepcionista Javier cambió la habitación a una con PEOR vista y ni siquiera se tomaron la molestia de llevar la botella a la habitación sino hasta q pregunté. Tampoco había agua caliente y tuvimos que llamar para q lo solucionaran, en las albercas y skybar el mesero simplemente te ignoraba, pasaba junto a tí y no te preguntaba si deseabas algo y tenías que hablarle y aún así nunca llevó la bebida. Se dice mucho del servicio de este hotel y la verdad NO es bueno, solamente el bellboy hace su labor para amenizar la estancia. La comida fue buena pero el hotel falla en muchos detalles, no volvería.
10
irina
10 nov. 2025
·
A séjourné 7 nuits
The staff was great and pleasant ! The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Food was delicious and testy . Will recommend to our friends ! Thank you so much from my daughter Victoria and myself .
The staff was great and pleasant ! The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Food was delicious and testy . Will recommend to our friends ! Thank you so much from my daughter Victoria and myself .
2
Samantha
20 oct. 2024
·
A séjourné 4 nuits
We had a terrible experience at Hotel Belo. The food was subpar. There was a last minute wedding that took over the entire hotel and we were unable to use any amenities - the beach, restaurant and sky bar were all closed for them. There was no communication from management to us about this and management refused to speak with us about our concerns. One of the worst experiences we’ve ever had in any hotel or resort. We were constantly locked out of our room and could not get anyone to come to the room to help. Half of the elevators didn’t work. Hot tubs were cold. Absolutely do not recommend.
We had a terrible experience at Hotel Belo. The food was subpar. There was a last minute wedding that took over the entire hotel and we were unable to use any amenities - the beach, restaurant and sky bar were all closed for them. There was no communication from management to us about this and management refused to speak with us about our concerns. One of the worst experiences we’ve ever had in any hotel or resort. We were constantly locked out of our room and could not get anyone to come to the room to help. Half of the elevators didn’t work. Hot tubs were cold. Absolutely do not recommend.
10
Lucia
7 juil. 2025
·
A séjourné 7 nuits
We had an amazing stay at hotel Belo. It’s a smaller hotel and the atmosphere is amazing. Staff was GREAT. Mateo always greeted us with a smile, Alberto recommended a whale shark tour that was unforgettable and Hugo and other restaurant staff went above and beyond to provide excellent service. Hotel has an option to rent a golf cart which is very convenient. Thank you for an epic vacation, we enjoyed it.
We had an amazing stay at hotel Belo. It’s a smaller hotel and the atmosphere is amazing. Staff was GREAT. Mateo always greeted us with a smile, Alberto recommended a whale shark tour that was unforgettable and Hugo and other restaurant staff went above and beyond to provide excellent service. Hotel has an option to rent a golf cart which is very convenient. Thank you for an epic vacation, we enjoyed it.
6
Shakira
22 août 2024
·
A séjourné 10 nuits
Very poor management.
Very poor management.
10
Victor Sanchez
2 sept. 2025
·
A séjourné 4 nuits
As soon as we arrived and until the day we left the staff was extremely hospitable and friendly. During our visit it was fairly empty because of the vacation low season but they still had all the amenities available and they were never hesitated to provide excellent service. Would highly recommend this hotel and we are looking forward to stay with them again when we get the opportunity to visit the island in the future.
As soon as we arrived and until the day we left the staff was extremely hospitable and friendly. During our visit it was fairly empty because of the vacation low season but they still had all the amenities available and they were never hesitated to provide excellent service. Would highly recommend this hotel and we are looking forward to stay with them again when we get the opportunity to visit the island in the future.
2
Brandyn
21 oct. 2024
·
A séjourné 5 nuits
Treated us horribly. A wedding was there, they gave the entire resort to that wedding group. only offered us room service. the staff would close everything down at 11:00 and refuse service but for them, they stayed and played loud music until 3 am. Those guests ran up and down the hallways screaming and hollering. the staff did NOTHING but threaten to call the police when we asked to turn the music down, we had 7 am flights. It was a nightmare and my group and I will never stay here again.
Treated us horribly. A wedding was there, they gave the entire resort to that wedding group. only offered us room service. the staff would close everything down at 11:00 and refuse service but for them, they stayed and played loud music until 3 am. Those guests ran up and down the hallways screaming and hollering. the staff did NOTHING but threaten to call the police when we asked to turn the music down, we had 7 am flights. It was a nightmare and my group and I will never stay here again.
6
Raul
29 juin 2025
·
A séjourné 4 nuits
El hotel está bien, nada espectacular. Nos tocó temporada de sargazo, así que la playa no se veía muy linda, aunque eso es entendible. Lo que realmente vale la pena es la comida, que estuvo deliciosa, y el servicio en el restaurante fue excelente, muy amables todos. El problema vino con el servicio en recepción. Al llegar, no había luz y el hotel no contaba con planta eléctrica, lo cual sorprende en un destino así. El aire acondicionado de las áreas comunes no funcionaba, y aunque eso no fue lo más grave, lo que realmente incomodó fue la actitud del recepcionista, una persona llamada Franscivo. En lugar de ofrecernos una disculpa o explicarnos con amabilidad, empezó a gritar, diciendo que era culpa de la isla, que él no podía hacer nada y que “era así”. Muy grosero y poco profesional. Además, solicitamos un cambio de habitación (upgrade), dispuestos a pagar la diferencia, pero nos dijo que no se podía porque el hotel estaba lleno. Más tarde supimos que sí había habitaciones disponibles. En resumen, lo mejor del hotel fue la comida y el servicio del restaurante. Pero la atención en recepción, especialmente la actitud del personal, deja mucho que desear.
El hotel está bien, nada espectacular. Nos tocó temporada de sargazo, así que la playa no se veía muy linda, aunque eso es entendible. Lo que realmente vale la pena es la comida, que estuvo deliciosa, y el servicio en el restaurante fue excelente, muy amables todos. El problema vino con el servicio en recepción. Al llegar, no había luz y el hotel no contaba con planta eléctrica, lo cual sorprende en un destino así. El aire acondicionado de las áreas comunes no funcionaba, y aunque eso no fue lo más grave, lo que realmente incomodó fue la actitud del recepcionista, una persona llamada Franscivo. En lugar de ofrecernos una disculpa o explicarnos con amabilidad, empezó a gritar, diciendo que era culpa de la isla, que él no podía hacer nada y que “era así”. Muy grosero y poco profesional. Además, solicitamos un cambio de habitación (upgrade), dispuestos a pagar la diferencia, pero nos dijo que no se podía porque el hotel estaba lleno. Más tarde supimos que sí había habitaciones disponibles. En resumen, lo mejor del hotel fue la comida y el servicio del restaurante. Pero la atención en recepción, especialmente la actitud del personal, deja mucho que desear.
10
Catrina
28 nov. 2025
·
A séjourné 4 nuits
Great customer service from Mateo when we arrived and all through our stay. Alberto in the dining was spectacular as well and Arnold and Hugo. Clean, quiet and great service.
Great customer service from Mateo when we arrived and all through our stay. Alberto in the dining was spectacular as well and Arnold and Hugo. Clean, quiet and great service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre paisible au sud de l'île avec de jolis couchers de soleil et une ambiance détendue, mais éloigné de Playa Norte et du centre-ville ; la plupart des clients utilisent des taxis ou louent des voiturettes de golf. Certains mentionnent de la musique forte provenant d'un établissement voisin.
Avis de voyageur à ce sujet
10
Adam
29 juil. 2025
·
A séjourné 4 nuits
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
10
Shawnna
20 mars 2025
·
A séjourné 6 nuits
This resort is prefect. It’s in a great location that’s not over crowded but close. We reneged a golf cart and was able to get up and go each morning with no issues of traffic or anything. Highly recommend. The staff was amazing and friendly.
This resort is prefect. It’s in a great location that’s not over crowded but close. We reneged a golf cart and was able to get up and go each morning with no issues of traffic or anything. Highly recommend. The staff was amazing and friendly.
8
Susan
28 avr. 2025
·
A séjourné 4 nuits
The hotel is on the quieter south side of the island, offering a peaceful escape from the busy downtown and ferry terminal. It’s a charming boutique property with a large main pool, a rooftop pool, and a calm nearby beach, though not ideal for swimming compared to North Beach. Restaurant options are limited, but the staff is attentive and professional. We had two spacious connecting rooms, each with a super king-sized bed (two full beds combined). Overall, a great choice for a quiet, relaxing stay.
The hotel is on the quieter south side of the island, offering a peaceful escape from the busy downtown and ferry terminal. It’s a charming boutique property with a large main pool, a rooftop pool, and a calm nearby beach, though not ideal for swimming compared to North Beach. Restaurant options are limited, but the staff is attentive and professional. We had two spacious connecting rooms, each with a super king-sized bed (two full beds combined). Overall, a great choice for a quiet, relaxing stay.
8
Carrie-Anne
2 févr. 2024
·
A séjourné 7 nuits
This property is not your normal all inclusive, it is small and that made it very quiet. We never had to go down early to get a chair at the pool or the beach. This was the most comfortable bed I have ever had in Mexico, normally it's like sleeping on cement. The location is not close to the main centre so if you want to go to town you would need to take a taxi or rent a golf cart. There is a golf cart rental less than a block away from the hotel. My only issue is the "rules" state that you must not have bathing suits or muscle shirts in the restaurant, which is completely appropriate, it's a nice restaurant. However, there is no place to get a drink, but the restaurant. The swim up bar needs to be open the same hours as the pool hours. If you are at an all-inclusive you don't want to wait until 12:00 to get a drink. You can get a drink in the restaurant but need to go from the pool into the restaurant. They do have staff that come around the pool to bring you drinks but they also start later. There is only one restaurant, and it is good food, however for a week stay you get tired of the same choices. Fransisco, Jaro and Juan Carlos are excellent waiters, very friendly and accommodating. Barbara at the front desk is very friendly. Best WIFI we have had travelling. Overall, I would recommend this property.
This property is not your normal all inclusive, it is small and that made it very quiet. We never had to go down early to get a chair at the pool or the beach. This was the most comfortable bed I have ever had in Mexico, normally it's like sleeping on cement. The location is not close to the main centre so if you want to go to town you would need to take a taxi or rent a golf cart. There is a golf cart rental less than a block away from the hotel. My only issue is the "rules" state that you must not have bathing suits or muscle shirts in the restaurant, which is completely appropriate, it's a nice restaurant. However, there is no place to get a drink, but the restaurant. The swim up bar needs to be open the same hours as the pool hours. If you are at an all-inclusive you don't want to wait until 12:00 to get a drink. You can get a drink in the restaurant but need to go from the pool into the restaurant. They do have staff that come around the pool to bring you drinks but they also start later. There is only one restaurant, and it is good food, however for a week stay you get tired of the same choices. Fransisco, Jaro and Juan Carlos are excellent waiters, very friendly and accommodating. Barbara at the front desk is very friendly. Best WIFI we have had travelling. Overall, I would recommend this property.
8
Bruno
18 déc. 2024
·
A séjourné 5 nuits
The neighbouring Ice Bar is extremely loud all day long. Would not recommend if you want to relax.
The neighbouring Ice Bar is extremely loud all day long. Would not recommend if you want to relax.
10
Bobby
4 sept. 2025
·
A séjourné 5 nuits
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
10
Tania
5 mars 2024
·
A séjourné 3 nuits
The hotel was perfect. The staff was friendly and the rooms and common areas were clean. The hotel was bit far from the downtown center.
The hotel was perfect. The staff was friendly and the rooms and common areas were clean. The hotel was bit far from the downtown center.
8
Magalee
15 juil. 2025
·
A séjourné 3 nuits
On the more quiet side of the beach. Staff was friendly and helpful
On the more quiet side of the beach. Staff was friendly and helpful
10
Brett Daniel
3 avr. 2024
·
A séjourné 5 nuits
Quiet, great staff, friendly and helpful and it’s on the calm side of the island. The beach is nice but the water there not the best for swimming. That is the only knock I have on the place, the rest was fantastic
Quiet, great staff, friendly and helpful and it’s on the calm side of the island. The beach is nice but the water there not the best for swimming. That is the only knock I have on the place, the rest was fantastic
6
Lee
2 juin 2025
·
A séjourné 4 nuits
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La formule tout compris est à la carte avec un restaurant plus un snack-bar ; beaucoup ont trouvé le menu limité/répétitif et le service lent, bien que d'autres aient apprécié des repas et des boissons savoureux. Les options de petit-déjeuner et de service en chambre sont modestes et les articles sont parfois épuisés.
Avis de voyageur à ce sujet
10
Charles Howard
12 févr. 2025
·
A séjourné 7 nuits
The staff at Belo are so friendly and helpful! From the cleaning staff to the restaurant to the grounds and front desk! Everyone goes above and beyond to make your stay a memorable one. I see some complaints about the restaurant having slow service but remember, this is not a huge all inclusive with a huge buffet sitting there who knows how long. The food is cooked to order and worth the wait. We will definitely be visiting again!
The staff at Belo are so friendly and helpful! From the cleaning staff to the restaurant to the grounds and front desk! Everyone goes above and beyond to make your stay a memorable one. I see some complaints about the restaurant having slow service but remember, this is not a huge all inclusive with a huge buffet sitting there who knows how long. The food is cooked to order and worth the wait. We will definitely be visiting again!
4
Makenzie
27 juil. 2025
·
A séjourné 6 nuits
The food/ alcoholic drinks were poor. Showers had Leakage problems and water got all over bathroom floor. Service in restaurant was terrible had to basically serve ourselves.
The food/ alcoholic drinks were poor. Showers had Leakage problems and water got all over bathroom floor. Service in restaurant was terrible had to basically serve ourselves.
8
Jasmin
25 août 2024
·
A séjourné 7 nuits
The food in the restaurant was just ok nothing to brag about it mane is limited
The food in the restaurant was just ok nothing to brag about it mane is limited
8
Tiffany Tania
5 févr. 2024
·
A séjourné 3 nuits
Great staff! I did all inclusive so I paid nothing extra. Fast check-in and my room upgraded at no extra charge. Food was great for it to be all inclusive (shrimp, steak, chicken, mussels, burgers, fries etc.) It's not buffet and is cooked when ordered. Drinks were watered-down but I added my own alcohol to make them to my liking. Room was very clean. They don't provide washcloths, just hand towels and towels so bring your own. Lots of things to do on the island. I would stay again.
Great staff! I did all inclusive so I paid nothing extra. Fast check-in and my room upgraded at no extra charge. Food was great for it to be all inclusive (shrimp, steak, chicken, mussels, burgers, fries etc.) It's not buffet and is cooked when ordered. Drinks were watered-down but I added my own alcohol to make them to my liking. Room was very clean. They don't provide washcloths, just hand towels and towels so bring your own. Lots of things to do on the island. I would stay again.
8
Julia
3 déc. 2024
·
A séjourné 4 nuits
The staff is so great. Everyone remembers you. Food is better than average. As they were on an island it was difficult to get access to everything, out of a lot of ingredients frequently. One restaraunt so the food gets boring. building had a lot of construction going on and damaged things around it that were not being fixed. Not many people at the hotel during early December. Our hot water was turned off the first night we got there, but the maintenance was there to fix it within minutes. The ‘VIP room’ is the same size as a standard room. The shower was so small
The staff is so great. Everyone remembers you. Food is better than average. As they were on an island it was difficult to get access to everything, out of a lot of ingredients frequently. One restaraunt so the food gets boring. building had a lot of construction going on and damaged things around it that were not being fixed. Not many people at the hotel during early December. Our hot water was turned off the first night we got there, but the maintenance was there to fix it within minutes. The ‘VIP room’ is the same size as a standard room. The shower was so small
8
Nikola
19 mars 2025
·
A séjourné 14 nuits
Property is well maintained,food is so so, there is no buffet period,we went there to enjoy the weather and water not to wait in restaurant for breakfast,lunch and dinner
Property is well maintained,food is so so, there is no buffet period,we went there to enjoy the weather and water not to wait in restaurant for breakfast,lunch and dinner
8
David
7 avr. 2025
·
A séjourné 7 nuits
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
8
Ivonne
1 août 2025
·
A séjourné 3 nuits
1.) no air conditioning in restaurant. 2.) no buffet option 3.) only 2 restaurant 4.) slow service in resataurant
1.) no air conditioning in restaurant. 2.) no buffet option 3.) only 2 restaurant 4.) slow service in resataurant
4
Katie
13 août 2025
·
A séjourné 6 nuits
It was misleading advertisement as All Inclusive property. We paid for All Inclusive food and drinks but it’s A La Carte menu instead of buffet style. The menu has very limited choices of food and it’s the same menu everyday. Food is terrible. We booked for 6 nights but checked out after 3 days. The property has no activities for guests.
It was misleading advertisement as All Inclusive property. We paid for All Inclusive food and drinks but it’s A La Carte menu instead of buffet style. The menu has very limited choices of food and it’s the same menu everyday. Food is terrible. We booked for 6 nights but checked out after 3 days. The property has no activities for guests.
8
Katrina Marie Angela
26 sept. 2025
·
A séjourné 13 nuits
Staff was amazing, property was clean and beautifully designed. The beach was quaint and quiet with great snorkelling however the beach was soft so not great for swimming. Food on this resort was more miss than hit. The snack bar was decent, and breakfast was as to be expected however we were disappointed with the Mexican cuisine. We expected great tacos and amazing options however the dinner felt frozen and not good at all really. For an all inclusive resort we wouldn’t recommend staying here for the food alone. Music was good and geared toward a younger crowd. Drinks were good. Staff was attentive and very kind
Staff was amazing, property was clean and beautifully designed. The beach was quaint and quiet with great snorkelling however the beach was soft so not great for swimming. Food on this resort was more miss than hit. The snack bar was decent, and breakfast was as to be expected however we were disappointed with the Mexican cuisine. We expected great tacos and amazing options however the dinner felt frozen and not good at all really. For an all inclusive resort we wouldn’t recommend staying here for the food alone. Music was good and geared toward a younger crowd. Drinks were good. Staff was attentive and very kind
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
freddy
27 juil. 2025
·
A séjourné 1 nuit
C’était tres bien
C’était tres bien
8
Stéphanie
20 avr. 2025
·
A séjourné 5 nuits
Petit resort tranquille, le personnel est super gentil et disponible. Certaines chambres ont une salle de bain "ouverte" moins pratique pour les voyages entre amis que pour les couples.
Petit resort tranquille, le personnel est super gentil et disponible. Certaines chambres ont une salle de bain "ouverte" moins pratique pour les voyages entre amis que pour les couples.
10
André Cyrille
5 avr. 2025
·
A séjourné 7 nuits
Personnel très amical, aimable et serviable. Réponse et service rapide du personnel lorsque nécessaire.
Personnel très amical, aimable et serviable. Réponse et service rapide du personnel lorsque nécessaire.
8
Ouellette
11 janv. 2025
·
A séjourné 7 nuits
C’est un bel hôtel avec une très petite plage. Le personnel est très sympathique.
C’est un bel hôtel avec une très petite plage. Le personnel est très sympathique.
10
Cynthia
23 nov. 2024
·
A séjourné 6 nuits
.
.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: NO DATA
- 2026-09-19: 260.11092414245604USD
- 2026-09-20: 258.0648435379028USD
- 2026-09-21: 263.3733906021118USD
- 2026-09-22: 263.3733906021118USD
- 2026-09-23: 263.6838714889526USD
- 2026-09-24: 261.5934589920044USD
- 2026-09-25: 263.6838714889526USD
- 2026-09-26: 258.6817417007446USD
- 2026-09-27: 260.82550660552977USD
- 2026-09-28: 266.86559119873044USD
- 2026-09-29: 258.6817417007446USD
- 2026-09-30: 263.6838714889526USD
- 2026-10-01: 430.78678315124506USD
- 2026-10-02: 409.75398884887693USD
- 2026-10-03: 417.74304776000974USD
- 2026-10-04: 430.78678315124506USD
- 2026-10-05: 378.7329441955566USD
- 2026-10-06: 378.7329441955566USD
- 2026-10-07: 378.7329441955566USD
- 2026-10-08: 387.12430057983397USD
- 2026-10-09: 431.0739333068847USD
- 2026-10-10: 463.8209616333007USD
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 417.4511684020996USD
- 2026-10-17: 342.3638023345947USD
- 2026-10-18: 430.78678315124506USD
- 2026-10-19: 374.7160298492431USD
- 2026-10-20: 430.78678315124506USD
- 2026-10-21: 430.78678315124506USD
- 2026-10-22: 430.78678315124506USD
- 2026-10-23: 466.2452207794189USD
- 2026-10-24: 466.2452207794189USD
- 2026-10-25: 430.78678315124506USD
- 2026-10-26: 430.78678315124506USD
- 2026-10-27: 430.78678315124506USD
- 2026-10-28: 430.78678315124506USD
- 2026-10-29: 430.0492728149414USD
- 2026-10-30: 466.2452207794189USD
- 2026-10-31: 466.2452207794189USD
- 2026-11-01: 466.2452207794189USD
- 2026-11-02: 466.2452207794189USD
- 2026-11-03: 466.2452207794189USD
- 2026-11-04: 466.2452207794189USD
- 2026-11-05: 466.2452207794189USD
- 2026-11-06: 488.86972444152826USD
- 2026-11-07: 488.86972444152826USD
- 2026-11-08: 388.73121344909663USD
- 2026-11-09: 466.2452207794189USD
- 2026-11-10: 388.73121344909663USD
- 2026-11-11: 466.2452207794189USD
- 2026-11-12: 425.37612034912104USD
- 2026-11-13: 440.7179677947998USD
- 2026-11-14: 440.7936350311279USD
- 2026-11-15: 419.9811164611816USD
- 2026-11-16: 466.2452207794189USD
- 2026-11-17: 466.2452207794189USD
- 2026-11-18: 466.2452207794189USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Breakage deposit: USD 150 per stay
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un enfant âgé de 11 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Formalités de départ sans contact disponibles.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Activités
Piscine
Jardin
Plage (à proximité)
Planche à voile
Piscine extérieure
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Massage
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Organisation d'excursions
Ménage
Coffre-fort
24-Hour Front Desk
Concierge Services