Name: Hilton Springfield
Address: 6550 Loisdale Road, Springfield, Virginia, United States of America, Springfield, Virginia, US
Price range: $108–$208 per night
Rating: 7.9

What guests think

At Hilton Springfield, guests highlight a convenient location near the mall and highways and generally quiet stays, while also noting dated interiors, recurring elevator and pool closures, and occasional service or maintenance frustrations.

Many praise friendly front-desk teams and comfortable beds. Common drawbacks include confusing or paid breakfast, on-request housekeeping, small or worn bathrooms, and construction or tricky access around the parking lot. Expect a convenient stay in an older property with mixed amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking and an on-site restaurant/bar are appreciated, but facilities feel dated with repeated elevator issues and a frequently closed pool; nearby construction and occasional outages or limited shuttle hours have impacted convenience.

Related guest reviews

10

Terrell

May 4, 2024

·

Stayed 1 night

Quick check in. Good location. Clean room. Free parking

8

Aliana

Oct 20, 2024

·

Stayed 1 night

Free parking is a plus.

10

Latasha

Apr 28, 2024

·

Stayed 3 nights

Check-in was easy. Parking lot entry and exit are in shambles but ok hotel for a weekend otherwise.

4

Julie

Apr 27, 2024

·

Stayed 3 nights

Elevators had 1 working and stairs were unavailable very unsafe

10

Rick

Oct 15, 2024

·

Stayed 2 nights

Very nice rooms with comfortable beds. Restaurant had very good breakfast and dinner at reasonable rates.

4

Waseem

Jul 22, 2024

·

Stayed 2 nights

During our 2 night stay, hotel lost power one night. no elevators no light no AC. Staff was helpful that night, but its the management who just ignored. power was on for every neighbor and other hotels. It was not area wide outage. Power came back late at night. very inconvenient and frustrating for being in the Hilton. No generator or back up power. we were not compensated for that night in any way. Disappointed performance by Hilton.

6

Michael

Apr 27, 2024

·

Stayed 2 nights

Only 1 of 3 elevators was working. Wait time 7 to 10 minutes. Facility needs to be renovated.

4

Candyce

May 4, 2024

·

Stayed 1 night

Only 1 elevatoe was in service during our stay, which was a major inconvenience. Indoor pool waa not in service either

6

Nancy

Apr 5, 2024

·

Stayed 2 nights

Hotel is dated. Clean enough but 1980s era alarm clock on the bedside table went off early morning, Carpets old. Great shower tho. No tub. No shuttle to the metro on the weekends so a long concrete jungle walk. Springfield Mall is closed on Sunday so have to walk all the way around to get to metro. Staff v. pleasant. Breakfast NOT included. Omelette bar nice. Pleanty of dining options across the street if you want to play frogger and cross six lanes.

10

Lori

Feb 12, 2023

·

Stayed 2 nights

Nice place, great staff. Good easy parking. Liked the restaurant & bar - better than most hotel 'bistro' ... good location, convenient

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews cite clean rooms and public areas, but several mention odors, worn carpets, or lapses in housekeeping, leading to mixed impressions.

Related guest reviews

8

Eva-Marie

Feb 11, 2023

·

Stayed 1 night

I’ve been traveling the past couple months, staying at various hotels, and this has to be one of the cleanest I’ve been in for awhile. I only stayed here for a night. Check in was fast, friendly and informative. The room was a nice size and very clean. The only thing I could say that’s negative is the bathroom sink drain gave off a bad odor every time I washed my hands or brushed my teeth.

6

Shekeela

Jul 24, 2023

·

Stayed 1 night

Staff was considerate, easy check in, elevator smelled like weed however the lobby was very clean and neat.

10

Adama

Oct 1, 2024

·

Stayed 1 night

Very clean and quiet place.

10

Jon

Sep 28, 2024

·

Stayed 3 nights

Nice, clean hotel with friendly staff. Quiet rooms, aside from some noise from the nearby highway, but it wasn't so bad as to bother me and is probably unavoidable anyway.

6

JESSICA

Jul 2, 2024

·

Stayed 2 nights

The hotel is dated and dirty around the edges. The restaurant staff is reluctant at best. I had to ask twice to have the bathroom in the gym cleaned—it was gross. When they did they were very pleasant. Breakfast buffet is just regular fake eggs prettied up with wait staff. Decent for a night or two but no longer.

10

Joanna

Oct 26, 2024

·

Stayed 2 nights

The staff was very friendly, the room was very clean and cozy!

8

Jack

Jul 17, 2023

·

Stayed 1 night

There is a lot of construction around the hotel. There are only coffee cups provided in the rooms, nothing for pill taking or hygiene. Ice machine on the 11th floor is excruciatingly slow or non-existent. Room cleaning is only provided on request. This has not been an issue, as our stays have been only 1 or 2 nights.

6

Artur

Apr 1, 2024

·

Stayed 1 night

Urine smell carpet. Housekeeping do only minimum not even touching the beds.

10

Joanna

Oct 26, 2024

·

Stayed 1 night

The staff were friendly and the room was clean and very welcoming!

10

Troy

Feb 9, 2025

·

Stayed 2 nights

My stay was very good ,room was clean and neat.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often quiet with good beds, but decor and bathrooms are dated with small layouts, limited bedside outlets, and occasional maintenance issues or slow Wi‑Fi.

Related guest reviews

4

Carolyn

Aug 12, 2024

·

Stayed 2 nights

The beds were comfortable. But the wooden console that housed the bathroom sink was quite chipped and looked to be 25 years old. No plastic drinking glasses were provided. The toilet barely flushed. We were only staying 2 nights and were busy with family obligations, and were dismayed when we returned to our room before dinner to find that no staff member had been in the room to provide new towels or to have made the beds. We''ve stayed at several other nearby hotels, and they all offered a complimentary breakfast buffet, except this Hilton. Also, contrary to what was mentioned on the website, the pool was not available, for some reason. Would not stay there again.

10

Robyn

Dec 10, 2023

·

Stayed 2 nights

Very nice property, comfortable and spacious rooms. The only issue for me was the Wi-Fi was pretty slow. Everything else was great.

8

Peggy

Jun 26, 2024

·

Stayed 1 night

The property was old and the bathrooms in the rooms need to be updated. Paint was peeling off the bottom of the door and the toilets are very low to the ground.

4

Manuel

Mar 13, 2023

·

Stayed 2 nights

Our room was clean but very old, the carpet was in rough shape and the bathroom was very small. No fan in the bathroom to combat steam from the shower. The bed pillows were very flat but the mattress was comfortable.

10

Jon

Sep 28, 2024

·

Stayed 3 nights

Nice, clean hotel with friendly staff. Quiet rooms, aside from some noise from the nearby highway, but it wasn't so bad as to bother me and is probably unavoidable anyway.

8

Virginia

Sep 4, 2023

·

Stayed 1 night

Room was a little small but it was very clean and comfortable.

10

Julian

Jul 4, 2024

·

Stayed 2 nights

The bathrooms feel a little dated to other hotels in the area

10

Rachel

Feb 8, 2025

·

Stayed 1 night

Perfect place to stop while traveling back home from Florida. Comfy beds, updated furniture snd very quiet up on the 8th! I’d look forward to staying here again

6

Nancy

Nov 17, 2024

·

Stayed 2 nights

Staff is nice and hotel is clean. The rooms are dated. No plug in for phone on bedside table. I had to pull the bed out and unplug the lamp. carpet old. Elevator hinky. We stay here because its closest to my sisters house. It fine but weird location. Right across from the mall but you'd be taking your life into your hands to try to walk there. Walk to the subway is LONG. They always tell us that breakfast is included and then charge us for the breakfast. Annoying. Breakfast is good tho.

2

Tawnette

Nov 15, 2024

·

Stayed 1 night

Our room did not have working ac or refrigerator. Informed the front desk and nothing was done. Upon checkout I again informed the front desk and she stated since I booked through Orbitz there was nothing she could do about it.

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AI-generated summary based on recent guest reviews

Service

Service is generally friendly and helpful, with several guests praising check-in and staff attentiveness, but there are recurring reports of indifferent front desk interactions, slow responses, or issues resolving requests.

Related guest reviews

8

Atul

Jul 17, 2024

·

Stayed 1 night

Facility was good. Poor customer service. Front desk staff seemed like they did not want to be there.

10

Benyam

Jul 4, 2023

·

Stayed 1 night

Wonderful service. Friendly staff. Excellent customer service at checkin check out.

10

Felicia

Jan 23, 2024

·

Stayed 1 night

Booked here for a business trip and everything was awesome from check in to check out!

8

Avian Janeen

Jul 22, 2024

·

Stayed 3 nights

I didn’t like that the bathroom didn’t have anywhere to hang my towel, washrag, shower cap, etc. I didn’t like the location of my room. I was right by the service elevator, stairwell, etc. Also, at the restaurant, we could either charge our room for the meal or pay directly. I opted to pay with my credit card, since my room was prepaid. The server who took my bill and card was not the same one who processed the payment. I waited for a little and went to find the server because it was taking long. She told me that someone else processed it and he’d be back. Then, another customer approached her and shared that the other server returned this credit card to them. It was my credit card but not my bill. The server charged my card for someone else’s meal. Overall, the stay and service was good but there were little things that prevented me from giving it 5 stars.

4

Tommy

Nov 17, 2024

·

Stayed 2 nights

The staff during check in was very nonchalant when I asked for towels, and the digital key only worked for the elevator. The staff at 8pm est was notified during check in on 11/15/24 but was slow to respond. After 18 mins of waiting for the key, I was forced to go back downstairs to the front desk. Also housekeeping refused to clean when asked a few times. Definitely a waste of time and money.

6

Kaz

Feb 17, 2024

·

Stayed 1 night

I have stayed here over a dozen times I never had any issues with the check in staff ever until yesterday around 2:30. The young man who was working had an attitude and a tone I literally just shut down and didn’t say anything because you never know how someone day is going. But I too was tired from working 12hr shift and wanted to lay down I could not even tho I called and I was told a room was available but guess I missed it. Anyways his tone threw me off and but I was happy he was gone when I came back.

10

Joanna

Oct 26, 2024

·

Stayed 2 nights

The staff was very friendly, the room was very clean and cozy!

2

mai k

Dec 10, 2024

·

Stayed 1 night

Horrible customer service!

10

Joanna

Oct 26, 2024

·

Stayed 1 night

The staff were friendly and the room was clean and very welcoming!

10

Tami

Aug 27, 2023

·

Stayed 1 night

Everything was great exept we had an issue with the save. Maintenence responded timely and attempted to fix the issue. He thought he did but we did not have time to wait for another call to we were unable to use it.

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Location

Convenient near the mall and major roads with easy parking, though pedestrian access to shops or the Metro can be awkward or lengthy, and nearby construction or traffic affects the immediate surroundings.

Related guest reviews

10

Terrell

May 4, 2024

·

Stayed 1 night

Quick check in. Good location. Clean room. Free parking

10

Selamawit

Dec 10, 2024

·

Stayed 1 night

easy parking and convenient

8

Jaswinder

Aug 20, 2023

·

Stayed 1 night

Easy excess to the hotel from the interstate freeway and shopping mall cross the street.

6

Erika

Sep 26, 2024

·

Stayed 2 nights

Hotel needs to be updated but it was a good place for a quick stay. There were kids hanging out in the parking lot adjacent to the hotel. The mall is across the street but it's not close to any convenience stores

6

Nancy

Apr 5, 2024

·

Stayed 2 nights

Hotel is dated. Clean enough but 1980s era alarm clock on the bedside table went off early morning, Carpets old. Great shower tho. No tub. No shuttle to the metro on the weekends so a long concrete jungle walk. Springfield Mall is closed on Sunday so have to walk all the way around to get to metro. Staff v. pleasant. Breakfast NOT included. Omelette bar nice. Pleanty of dining options across the street if you want to play frogger and cross six lanes.

10

James

May 6, 2024

·

Stayed 1 night

Great location

8

David

Oct 23, 2024

·

Stayed 1 night

Convenient location

10

Mary

Sep 19, 2024

·

Stayed 7 nights

Clean hotel; great location; easy parking.

10

Alberto

May 1, 2024

·

Stayed 1 night

Late check in, lots of shops across the street and a great diner near by that cooks healthy and wholesome foods. 😃🙌

6

Nancy

Nov 17, 2024

·

Stayed 2 nights

Staff is nice and hotel is clean. The rooms are dated. No plug in for phone on bedside table. I had to pull the bed out and unplug the lamp. carpet old. Elevator hinky. We stay here because its closest to my sisters house. It fine but weird location. Right across from the mall but you'd be taking your life into your hands to try to walk there. Walk to the subway is LONG. They always tell us that breakfast is included and then charge us for the breakfast. Annoying. Breakfast is good tho.

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and bar earn praise for good meals, but breakfast is often not included, sometimes mediocre or limited, and considered pricey by several guests.

Related guest reviews

8

JESUS PEDRO

Sep 29, 2024

·

Stayed 2 nights

Great location , the buffet don’t have a variety

10

Rick

Oct 15, 2024

·

Stayed 2 nights

Very nice rooms with comfortable beds. Restaurant had very good breakfast and dinner at reasonable rates.

6

Nancy

Apr 5, 2024

·

Stayed 2 nights

Hotel is dated. Clean enough but 1980s era alarm clock on the bedside table went off early morning, Carpets old. Great shower tho. No tub. No shuttle to the metro on the weekends so a long concrete jungle walk. Springfield Mall is closed on Sunday so have to walk all the way around to get to metro. Staff v. pleasant. Breakfast NOT included. Omelette bar nice. Pleanty of dining options across the street if you want to play frogger and cross six lanes.

6

Nancy

Nov 17, 2024

·

Stayed 2 nights

Staff is nice and hotel is clean. The rooms are dated. No plug in for phone on bedside table. I had to pull the bed out and unplug the lamp. carpet old. Elevator hinky. We stay here because its closest to my sisters house. It fine but weird location. Right across from the mall but you'd be taking your life into your hands to try to walk there. Walk to the subway is LONG. They always tell us that breakfast is included and then charge us for the breakfast. Annoying. Breakfast is good tho.

8

David

Sep 30, 2024

·

Stayed 1 night

It was just one night. Ckean rooms. Friendly staff but we thought breakfast was included and 15.00 a meal was pricey.

10

LOUISE

Oct 5, 2024

·

Stayed 1 night

This hotel needs updating other than that the staff was great and the restaurant food was good. The room we had was very quiet.

4

CHARLES

May 24, 2023

·

Stayed 1 night

I arrived 5PM. Had to wait an hour before room was ready at 6PM. I should get a refund. $15.00 for a mediocore breakfast at best? Come on

6

Haldane

Feb 20, 2023

·

Stayed 1 night

Hotel was typical, check-in/out was fast and simple, not sure how much time was spent cleaning our room as we found items on the floor, breakfast is not included and was $14/person for a typical hotel breakfast buffet.

10

Walter

Mar 9, 2024

·

Stayed 1 night

I found this location while driving from Florida to my home in New Hampshire. I would be happy to stay there again. I arrived fairly late and was able to enjoy a great meal in the bar

8

Olaf

May 27, 2023

·

Stayed 4 nights

We had a 2 hour delay on check-in. Breakfast was comped- but that was old and cold. Staff was very lovely and kind- and our room was small-but neat and clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$107
March	$131
April	$133
May	$133
June	$121
July	$109
August	$111
September	$117
October	$126
November	$109
December	$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $199	17 $127	18 $114	19 $114
20 $118	21 $155	22 $208	23 $179	24 $136	25 $129	26 $113
27 $114	28 $122	29 $127	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $117	3 $108
4 $118	5 $122	6 $136	7 $122	8 $122	9 $151	10 $139
11 $121	12 $126	13 $158	14 $148	15 $134	16 $126	17 $129
18 $116	19 $138	20 $147	21 $173	22 $142	23 $163	24 $125
25 $122	26 $118	27 $129	28 $127	29 $117	30 $117	31 $121

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Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room with City View

Junior Suite

Standard Accessible Room

Habitación Cama King

Room with 2 Double Beds

Junior Suite 2 Double Beds

Room Disabled Adapted

Room City View

Guest reviews

Good

Who stays here?

What guests think

Property Policies

FAQs about Hilton Springfield

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