If this is the "Pearl Design Hotel," the pearl has been left in a muddy oyster bed for decades. The four-star rating is baffling – this struggles to meet basic two-star standards. The Great Photographic Deception The website photos must have been taken by a professional illusionist. They bear no resemblance to reality. The Bathroom Genuinely tatty. The shower was encrusted with limescale you could scrape off with a knife. Fixtures held together with silicone. No toilet roll holder – just the roll balanced wherever possible. The Room Shaggy carpet (in 2025!) covered in dirty patches. Dilapidated furniture. Of three window lights, only one worked. The others had missing tubes or emitted infuriating electrical buzzes from failing starters. The Air Conditioning Opening the louvres revealed an interior caked in filth. The display helpfully showed the filter was overdue for replacement – by months, judging by the state. The Ironing Equipment The first iron's sole was completely blackened from burning. The replacement had a limescale-filled reservoir and a power cord patched with sticky tape – an actual fire hazard. The board cover was filthy, forcing me to iron between towels. Verdict See also the enclosed photographs; I'm not making this up. The neighbourhood isn't ideal, but room conditions are entirely the hotel's responsibility. I will never return nor recommend this property. This pearl needs to be thrown back into the sea.
If this is the "Pearl Design Hotel," the pearl has been left in a muddy oyster bed for decades. The four-star rating is baffling – this struggles to meet basic two-star standards. The Great Photographic Deception The website photos must have been taken by a professional illusionist. They bear no resemblance to reality. The Bathroom Genuinely tatty. The shower was encrusted with limescale you could scrape off with a knife. Fixtures held together with silicone. No toilet roll holder – just the roll balanced wherever possible. The Room Shaggy carpet (in 2025!) covered in dirty patches. Dilapidated furniture. Of three window lights, only one worked. The others had missing tubes or emitted infuriating electrical buzzes from failing starters. The Air Conditioning Opening the louvres revealed an interior caked in filth. The display helpfully showed the filter was overdue for replacement – by months, judging by the state. The Ironing Equipment The first iron's sole was completely blackened from burning. The replacement had a limescale-filled reservoir and a power cord patched with sticky tape – an actual fire hazard. The board cover was filthy, forcing me to iron between towels. Verdict See also the enclosed photographs; I'm not making this up. The neighbourhood isn't ideal, but room conditions are entirely the hotel's responsibility. I will never return nor recommend this property. This pearl needs to be thrown back into the sea.