Is parking available at the property?

Complimentary parking is available for guests.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out availability and costs are not specified.

Are airport shuttle services available?

Airport shuttle services can be arranged through the hotel, but pricing and service hours are not specified.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including features such as step-free entrances and accessible public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located in the Lynchburg Central Business District, near the airport and a train station. Local landmarks include Monument Terrace and Point of Honor, with natural beauty at James River and Coolwell Park.

Does the hotel have a swimming pool?

The hotel features an outdoor swimming pool, but operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, but the minimum age for free stay is not specified.

Lynchburg Grand Essential by IHG

What guests think

At Lynchburg Grand Essential by IHG, travelers consistently praise the friendly staff, walkable downtown location, and free parking, while noting unreliable elevators and inconsistent or discontinued on-site breakfast alongside other amenities no longer operating.

Many guests report slow or no hot water, key card and Wi-Fi problems, and closed facilities such as the pool, restaurant, bar, and, at times, the gym. Rooms are generally spacious with comfortable beds for some, but decor feels old, TVs and HVAC can be finicky, and street or corridor noise occurs occasionally. Expect a budget-friendly, downtown stay with helpful staff but aging infrastructure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free covered parking next to the hotel is appreciated, though the garage can feel run-down or tricky to access. Multiple reviews note elevators frequently out of service, the pool long closed, the restaurant/bar shuttered, and an aging or musty gym.

Related guest reviews

4

Julia

May 19, 2025

·

Stayed 1 night

The elevators were out. The first floor room that accessed the staircase had a hole in the ceiling, clearly due to a recent leak. Walked up the stairs to the 2nd floor to find that the hallway had multiple industrial fans running. The hallway smelled like musty towels. The room was just okay. The beds were poorly made and lumpy.

8

Angie

Sep 17, 2024

·

Stayed 1 night

Great location. Good price. Free parking. Deserted eerie feeling. Bar and restaurant closed. Pool closed.

8

Justin

Apr 29, 2025

·

Stayed 1 night

Saved us from a snowstorm/power outage. Lobby was awesome. No breakfast however. Rooms were outdated. Parking garage was too sketchy to even smoke in. Could've been a bit cleaner in the room.

4

Todd

May 19, 2025

·

Stayed 1 night

The hotel needs a refurb in a big way. Basics like the elevators were out of Serice. The overall appearance and condition were sub par.

4

Dyzha

May 15, 2025

·

Stayed 1 night

Elevator didn’t work

8

Fred E

Aug 23, 2025

·

Stayed 1 night

Nice place and very cordial staff. Pool in disrepair.

2

david

May 18, 2025

·

Stayed 2 nights

Elevator was out. Had to use the service Elevator or the stairs... but service Elevator only went up.... no way back down.

8

peter

Oct 20, 2025

·

Stayed 1 night

Front desk was very slow. Overall room was decent. Fairly clean. Bed was fairly comfy. AC was a bit moldy, woke up very stuffy. Has a TV, Fridge, Keurig. Gym was fair, a bit dated. Shower pretty clean. Overall not bad experience. Parking garage was free. We were on 6th floor. Nice views of surrounding area.

8

Carlos

May 8, 2025

·

Stayed 1 night

Overall, a pleasant stay. The elevator could use servicing, very slow.

10

Jorge

Aug 14, 2025

·

Stayed 1 night

The property seems to have been refurbished but to a 3 star hotel. There is no dining inside the hotel, there is no bar. The gym is old. More work is required.

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Cleanliness

Cleanliness is mixed: some guests find rooms tidy with clean linens, while others report musty odors, mold or mildew in bathrooms, stained carpets, and poorly draining tubs.

Related guest reviews

10

Brandi

Dec 16, 2025

·

Stayed 1 night

Clean rooms. Great staff. Free parking

6

Nancy

Sep 22, 2024

·

Stayed 2 nights

Very dated ' carpet in room filthy Bath tub didn't drain while taking a shower

4

DAVID

Oct 28, 2025

·

Stayed 1 night

Ripped curtains, corroded disgusting tub drain that didn’t drain (I refused to shower in it), broken elevator buttons, it smelled like they were trying to cover up even nastier smells. Its overall look was drab and tired. We stayed here about 6 years ago and it was great, right now, as is, it needs to close!

8

Cecely

Nov 15, 2025

·

Stayed 1 night

Staff was friendly and helpful, the room and halls were quiet and everything was clean. We enjoyed our stay!

2

Melanie

Oct 31, 2025

·

Stayed 1 night

Old and run down. Do not rent the jetted tub room. The mold and lack of jets were disgusting.

10

Mark

Apr 25, 2025

·

Stayed 1 night

The property is always clean and quiet.

4

Brian

May 11, 2025

·

Stayed 1 night

The bathroom had mold and the tub would not drain…gross

6

Wendy

Oct 18, 2025

·

Stayed 2 nights

Our bathtub had a horrible grime ring and wouldn’t drain, though water pressure was good. We had a horrible time with the keycard access and had to come down multiple times for help to get into our room. The mattresses were comfortable but the hotel itself is very dated and in need of repair in areas of painting, toilets (ours wouldn’t stop running on its own) and the breakfast area is just so dark.

8

Jeff

Sep 17, 2025

·

Stayed 1 night

I enjoyed our stay. The bed was very comfortable and I slept well. Very clean and comfortable at a great rate!

2

Adil

Sep 4, 2025

·

Stayed 1 night

Absolutely disgusting hotel. Original room was filthy and full of black mold from the furniture to the carpet including the vents. bathroom had pink mold. I was switched to 3 different rooms. All of the rooms were in the same condition. We refused to stay and had to book a different hotel. Definitely unsafe. Only good thing i can say is the staff was extremely nice and accommodating and tried everything in their power to give me a better experience.

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Rooms

Rooms are often spacious, but decor and furnishings are dated; beds range from very comfortable to small or firm. Guests report intermittent HVAC, TV, key-card, Wi-Fi, and hot-water delays.

Related guest reviews

6

Sherry

Nov 16, 2025

·

Stayed 1 night

If you could have better TV’s and channels! Room was a little outdated.

6

Michelle

May 4, 2025

·

Stayed 1 night

The hotel had a convenient location on Main St. There were no curtains to keep the sun out, so I wasn’t able to sleep past 6am.

10

Helen

Jul 2, 2025

·

Stayed 1 night

Affordable, improved since my previous stay. Easy parking and convenient location. Fridges have small working freezers that hold ice packs. Large Rooms.

8

Suzanne

Oct 17, 2024

·

Stayed 2 nights

Very grateful dogs are accepted. Had a wedding a block away. Unfortunately the room was carpeted so quite stained but overall the bed was comfortable and large, staff and all guests so nice

6

Madeline vanessa

Nov 16, 2025

·

Stayed 2 nights

Room was in good condition but WiFi was not working

10

Holly

Oct 12, 2025

·

Stayed 1 night

Staff was helpful and friendly. Rooms were spacious and clean. Covered Parking was free and close by.

6

Debra

Nov 17, 2025

·

Stayed 1 night

Room was ok. Could tell it was old and the AC didnt work well.

8

peter

Oct 20, 2025

·

Stayed 1 night

Front desk was very slow. Overall room was decent. Fairly clean. Bed was fairly comfy. AC was a bit moldy, woke up very stuffy. Has a TV, Fridge, Keurig. Gym was fair, a bit dated. Shower pretty clean. Overall not bad experience. Parking garage was free. We were on 6th floor. Nice views of surrounding area.

6

Lori

Nov 11, 2024

·

Stayed 1 night

It took 15 minutes for the shower water to heat up. The room was nice enough, but the tub was less than clean. The staff was very friendly and helpful.

6

Gerald

Nov 7, 2024

·

Stayed 1 night

Good location, but dated decor. WiFi was very slow and staff was unable to provide assistance.

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Service

Staff are widely described as friendly and helpful. However, several reviews cite slow or chaotic check-in, understaffing, and occasional reservation or responsiveness issues.

Related guest reviews

10

Brandi

Dec 16, 2025

·

Stayed 1 night

Clean rooms. Great staff. Free parking

4

Jennifer

Oct 28, 2025

·

Stayed 1 night

Something happened with the computer system & check in was a nightmare. Stood in line for over 45 minutes to check in. There were issues with finding the reservation & the key card would not work. Staff member had to use master key to let me into the room. Waited 2.5 hours for a key to be sent to the room, which never happened. Had to stand in line again to received a key. 2 out of 3 keys worked. Staff not helpful or friendly. Disappointing.

2

Carla

Oct 13, 2025

·

Stayed 1 night

The check in process for a busy weekend was slow and only one person was working. There wasn't enough towels for the number of people the room slept. The keys were not working as multiple people had to repeat the process.

4

Brian

Oct 20, 2025

·

Stayed 1 night

Arrived at 5 pm way past check in time, waited in longline at checkin. My room as well as several others was not ready. Was told come back later. My room was not ready until 6:15. I was supposed to be at an event that started at 630. This lack of preparation on the hotels part caused me to be 45 late for an event i had come to town to attend. This was not the best experience.

10

Kim

Oct 22, 2025

·

Stayed 1 night

This hotel is older, but very clean and has a lot of character! The staff was extremely helpful and friendly and all the support personnel were equally great. The price was very good, and the downtown location was charming. It was just a block away within walking distance to the iconic 90 year old Texas Inn! I will definitely make this my go-to hotel in Lynchburg.

2

Heather

Jan 18, 2026

·

Stayed 2 nights

When we got there, they said we didn’t have a reservation. So, we never stayed there even though we had a reservation number. He said we would have to pay for it again.

10

Thomas

Oct 22, 2025

·

Stayed 2 nights

The best part of the entire stay was the friendliness of the staff. Property conditions: there was a raining period which resulted in several leaks in entrance and parking area.

10

Pamela B.

Sep 19, 2025

·

Stayed 2 nights

Staff was wonderful. Will be back

4

Frazier

Oct 20, 2025

·

Stayed 2 nights

It took over an hour to be checked in, no explanation, no apology, no offer of a discount of any kind, just he’s your keycard to get in. The toilet we thought was broken, but instead you had to take the back lid off so it could lift all the way up to flush. Our phone didn’t work, we were given a number to call from our own phones. We drove over 6 hours to stay at a run down hotel. I’ve paid less for more honestly.

10

David

Sep 23, 2025

·

Stayed 1 night

Elvis, a staff member at the hotel was very knowledgeable, helpful and courteous

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Location

Central downtown location that’s walkable to restaurants, theaters, and the riverfront; convenient for events and sightseeing. Some guests felt the adjacent garage or nearby blocks were quiet or a bit sketchy at night.

Related guest reviews

10

Deborah

Jan 11, 2025

·

Stayed 1 night

Very nice hotel. It’s older but relatively well kept. Friendly staff. Good location. Covered free parking.

8

Justin

Apr 29, 2025

·

Stayed 1 night

Saved us from a snowstorm/power outage. Lobby was awesome. No breakfast however. Rooms were outdated. Parking garage was too sketchy to even smoke in. Could've been a bit cleaner in the room.

4

Justin

Mar 11, 2025

·

Stayed 1 night

We stayed at this Hotel with a group of people. One of the rooms were filthy so they went to the front desk and ask to get another room. The hotel did not have any rooms available, so they had to sleep outside in our van. About 4am there were guys going around with ski masks pulling on the door handles of vehicles within the garage.

6

Tamara

Apr 7, 2025

·

Stayed 2 nights

Did not like that the side door was unlocked all night even though the sign said it would close. Front desk staff was on the guest computer, not watching lobby area. There was a man lingering in the hallway on my floor and made me feel very unsafe. Run down parking garage next to hotel with a lot of garbage. Bathroom floor was dirty and so was the shower. AC unit wasn't working properly.

8

Angie

Jun 23, 2024

·

Stayed 1 night

Great location, free parking in parking deck right next door, was able to check in hours early as hotel was not busy at all. You can picture this hotel in its heyday but has definitely seen better times. Staff was friendly. Comfortable walk all over the business district and to the river walk and various restaurants. Downside: its like a ghost town. Restaurant is closed. Pool is closed. No food options. Vending machines that only sometimes worked for us. Ice machine not working on our floor. I never saw anyone other hotel guests! Overall, we will stay again. Its in a prime location for a great price. Affordability and convenience mean the most to me. And checking in at noon was amazing. My teen thought that it gave creepy abandoned hotel vibes that he is into ...especially in the dark wood elevators and the old era music playing as we walked around with no other guest in sight lol.

10

Kim

Oct 22, 2025

·

Stayed 1 night

This hotel is older, but very clean and has a lot of character! The staff was extremely helpful and friendly and all the support personnel were equally great. The price was very good, and the downtown location was charming. It was just a block away within walking distance to the iconic 90 year old Texas Inn! I will definitely make this my go-to hotel in Lynchburg.

8

Dileep

Oct 17, 2025

·

Stayed 1 night

We liked the locality of the hotel in the historic downtown, and is walkable to few iconic restaurants and a performance theater. Hotel staff were very kind, however the breakfast wasn’t good.

8

John Cabell

Sep 20, 2025

·

Stayed 1 night

Older property but in good shape. Excellent location. Great staff.

8

Jackie

Jun 9, 2025

·

Stayed 1 night

Didn't like that there was not breakfast onsite. Otherwise a pleasant stay. Great location.

8

Lisa

Dec 14, 2025

·

Stayed 1 night

The hotel is nice. In the downtown area so very walkable. Parking does seem limited. Also, we were notified upon check in that they've done away with their breakfast so you may want to take that into consideration. The beds also were quite small for two people. Overall, service was good and it met our expectations.

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Dining

Many guests were surprised that breakfast was discontinued or very limited, and the on-site restaurant/bar was closed. A few earlier reviews mention a decent continental breakfast, but most dining requires going off-site.

Related guest reviews

10

Anthony

Oct 20, 2025

·

Stayed 2 nights

It was a quick trip to see grandchildren and returned to the Grand and the place was rather nice and quiet as always. The staff as friendly as ever and the breakfast was hot and fresh and well stocked. The breakfast attendant was outstanding and was quickly helping multiple guest and items at one time. His personality and hustle was greatly appreciated.

6

rosanna

May 5, 2025

·

Stayed 1 night

Expedia says breakfast served daily - staff said no breakfast but I can go to places near by. Disappointed because they had a restaurant and bar on sight but no longer. WiFi isn’t working called and they weren’t aware of an issue. Still didn’t work. On 6th floor water takes a while to get warm. Over all place is clean and staff is nice. Would stay a again for a night but not longer.

6

Laura

Dec 14, 2025

·

Stayed 1 night

No breakfast offered even though it said continental breakfast. Website said checkout was at noon but they said 11.

10

Linda

Sep 24, 2025

·

Stayed 1 night

We stayed here when passing thru Virginia to head to South Carolina - This is an older hotel but very clean and good sized room and bed was comfortable, air conditioning set just right. We especially liked the continental breakfast spread set up by Pat and conversation with other friendly staff. Pat has been working here for 30 years and said new owners planning renovations. Parking was convenient next to the hotel with east side door entry. We did not get a chance to explore downtown, but hotel is located across from the performing arts theater - art deco and historic buildings nearby with various shops and some restaurants that we saw as we drove past. Affordable stay and we do recommend.

6

Grace

Nov 30, 2025

·

Stayed 4 nights

No breakfast was a surprise as I chose this place because it advertised having breakfast. Only super brutal coffee and hot water for tea. The outside parking is convenient but difficult for getting in and out. The staff was kind and all apologized for no breakfast which was discontinued just before Thanksgiving weekend 😕. No rebate or offer for compensation for the inconvenience of having no breakfast. A Pop tart from the limited vending machine was unsatisfactory. It seems this hotel is in transition but decisions being made regarding that do not honor their promises or their guests. I hope they can do better. Hotels.com should intervene for the guests who booked there and did not receive what they paid for.

6

Katrina

Oct 27, 2024

·

Stayed 1 night

Staff was super nice and the hotel was clean. The one drink machine for the entire hotel was down. There was no other option to even purchase water. There was also no option for breakfast.

8

Joseph

Apr 24, 2024

·

Stayed 4 nights

for what I paid, NO BREAKFAST SERVED, NOR WAS THERE COMPLIMENTARY COFFEE???? The hotel did provide me a list of places to eat for both breakfast & dinner (which, by the way, were EXCELLENT) and in walking distance of the hotel. The free parking was a plus.

4

LaToya

May 8, 2024

·

Stayed 2 nights

The property no longer serves breakfast, and the pool is overgrown with weeds. The director of housekeeping has a bad attitude and the male overnight clerk needs customer service training.

6

Deborah

Nov 27, 2025

·

Stayed 3 nights

The hotel is dated and is in need of a full upgrade and renovation. I expected a “real” buffet breakfast but only got watered down coffee and packaged, overly sweet muffins. The main reasons, I booked this hotel was location, free buffet breakfast and the gym. The gym was HORRIBLE, it should have been closed for the mildew and mold. Clearly, this hotel needs a lot of work. I gave a 3 stars because the staff were friendly, hospitable and helpful.

8

Lisa

Dec 14, 2025

·

Stayed 1 night

The hotel is nice. In the downtown area so very walkable. Parking does seem limited. Also, we were notified upon check in that they've done away with their breakfast so you may want to take that into consideration. The beds also were quite small for two people. Overall, service was good and it met our expectations.

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Lynchburg Grand Essential by IHG

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Shower)

Standard Room, 2 Double Beds, City View

Suite, 1 King Bed, City View

Standard Room, 2 Double Beds

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Communications)

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible Bathtub, City View

Guest reviews of Lynchburg Grand Essential by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Lynchburg Grand Essential by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $125	14 $118	15 $100	16	17
18 $82	19 $116	20	21 $195	22 $131	23	24 $168
25	26 $119	27 $93	28	29 $103	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $101	3	4 $89	5 $113	6 $143	7 $158
8 $89	9	10 $101	11	12	13	14
15	16 $90	17	18	19	20 $217	21 $217
22 $102	23 $92	24	25	26	27 $137	28 $137
29	30