Name: Hampton Inn & Suites Lebanon
Address: 1065 Franklin Rd, Lebanon, Tennessee, United States of America, Lebanon, Tennessee, US
Price range: $99–$233 per night
Rating: 8.05

What guests think

At Hampton Inn & Suites Lebanon, recent reviews describe a convenient stop just off the interstate, with experiences that range from smoothly comfortable to frustrating, depending on room condition, noise exposure, and how well issues are addressed.

Service is often praised for friendly, helpful front-desk and breakfast teams, though a few guests reported check-in mix-ups or limited follow-through on fixes. Rooms feel dated, with reports of hard beds or light pillows, highway noise on certain sides, weak AC, and occasional broken fixtures or electronics. Breakfast generally earns good feedback for selection and freshness, but some mornings suffered from missing items or slow replenishment. Expect a handy location, with comfort and upkeep varying by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reports mention a closed pool and a lack of outdoor seating; parking ranges from ample trailer-friendly options to tight spaces. Overall facilities feel older and due for updates.

Related guest reviews

4

Louis

Jun 1, 2025

·

Stayed 3 nights

Needs serious upgrade. Looks like it’s falling about

2

Barbara

Oct 2, 2023

·

Stayed 1 night

Staff was very friendly and helpful. Other than that, this was was the worst hotel I ever stayed at. I have stayed at many Hampton Inns and have always had a great experience so I didn't take the time to look at the reviews. I wish I had because there weree many other hotels in the area. Convenience wise, it was beautiful weather and we would have liked to sit outside and enjoy it but there were no benches or seats anywhere, very disappointing. The cleanliness of room was disgusting. We could tell it was old and dated which was ok but our feet were sticking to the floor and the rug was torn, frayed and filthy. The only good thing is that there were no bed bugs or roaches. You can be sure I will think twice about using Hampton Inn again.

6

Paul

Oct 8, 2025

·

Stayed 1 night

Like most Hampton Inn buildings, its well maintained and lots of amenities. The downside was the pool was closed and the grass was way too long to walk my dog. I ended up walking her at the Outback Steakhouse's well groomed grass. Last, but not least, I paid for a king suite and got a 2 queen room which supposedly there was nothing the front desk clerk could do.

8

Shanna

Jul 15, 2022

·

Stayed 4 nights

Stayed several times and the parking is great especially for hauling a vehicle. The room will not get cool enough no matter how far down you put the temp and terrible water pressure. The beds and pillows are comfortable but probably for the next truck show will have to try somewhere else based off of the temp in the room. Stayed for 5 days and 100 degrees all day outside and wanted to come in to a cold room.

6

Christian

May 9, 2023

·

Stayed 3 nights

My room faced the highway and it was very noisy at night. Breakfast was not subpar. Parking was tight. Room was clean and staff was friendly.

10

Holly

Oct 9, 2023

·

Stayed 1 night

It was a great stay. Even though it was an older hotel, it was well maintained.

8

Jude

Sep 7, 2023

·

Stayed 3 nights

Didn't like no setting out front for smokers

4

joseph

Sep 9, 2023

·

Stayed 2 nights

The property looked worn out and in need of a remodel. Housekeeping was by request only and we were unaware of this policy until we inquired as to why our room had not been cleaned. This property was not up to Hilton standards.

2

katherine

Oct 18, 2024

·

Stayed 1 night

bed uncomfortable, old facilities

10

Madeline

Dec 31, 2022

·

Stayed 1 night

Stay for the night was amazing. Staff was very friendly had a big trailer behind truck and staff helped find a spot for us to make sure it was in front of cameras. Room was very clean. Great selection for breakfast in the morning. Great hotel to stay at!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests found sticky floors, ants, or unclean bathrooms and hallways, while others reported very clean rooms and common areas.

Related guest reviews

4

Melissa

Apr 27, 2024

·

Stayed 4 nights

Our room was invested with ants. We had to have the bedding changed. There was human fluids on mattress cover and the sheet was a queen size on a king bed. I told front desk about ants. They said they knew. We're Hilton Honor members and always stay at hampton inn but this was a disappointment.

6

Katherine

May 12, 2023

·

Stayed 1 night

We often stay at a Hampton when we are traveling from one location to another because we have always been pleased. Not so much this time. I should have been leery after seeing 8.2 rating reviews when most Hamptons are 8.8 or higher. First, the good things. Breakfast eating area is bright, cheery, and inviting. Breakfast staff friendly. This area can be seen from the lobby and was spic and span. Location was also a plus for easy on/off from highway. Now for some of the issues. Room smelled smoky, very unpleasant. My shoes stuck to the floor where there wasn’t carpeting. Upon check in, staff was not friendly, not unpleasant or mean, just not friendly. One person was on her phone while the other one checked us in using a robotic manner. Upon check-out, a different desk person was on her phone and barely established eye contact. This Inn was very highly priced compared to other ones in the vicinity, so overall, not worth the extra $$.

8

LaDonna

May 31, 2024

·

Stayed 1 night

Easy access off interstate. Clean property very friendly staff from Hostess to housekeeper did have a beoken cabinet over fridge and desk drawer wouldn’t stay closed. Was able to hear highway traffic. But it felt safe. Was clean and recommend if your traveling and passing through

6

Ken

Oct 22, 2025

·

Stayed 2 nights

Hampton in usually offers an assortment of pillows with different firmness. This was the third time that I stayed at this motel and all they offered were very light pillows with no body. My wife thought that our bath area was dirty and showing its age. Last time that I will stay there.

4

Marjorie

Mar 7, 2024

·

Stayed 2 nights

There was junk in the hall on the carpet. There were broken tiles in the bathroom. The shower stall looked unclean. I did like the bed. Instead of a reduced rate because my room was close to the highway, I got a white noise machine. Someone tracked in mud on the first floor and the elevator; I mentioned it to the person behind the desk; the elevator floor was not cleaned.

6

Ansley

Jul 15, 2023

·

Stayed 3 nights

We had to change hotels during our stay for the truck show due to a pet issue. This hotel was a last minute booking and very pricey. My husband travels alot for work and we always put him in Hampton Inns. We were very surprised at how unkept this location was. The tile floors are sticky and the carpet is too. Like they get in a skating ring. Our AC would not keep the room cold. They came twice to look at it but fixed nothing. We were on the third floor and the hallway carpet was in terrible condition. They need to spend some money in renovation beyond the Lobby. It was not worth the nightly price and we wont stay at this location again. We actually left a night early to drive to Chattanooga and stay at the Hampton Inn there since we knew it was in better shape with working AC.

10

Madeline

Dec 31, 2022

·

Stayed 1 night

Stay for the night was amazing. Staff was very friendly had a big trailer behind truck and staff helped find a spot for us to make sure it was in front of cameras. Room was very clean. Great selection for breakfast in the morning. Great hotel to stay at!

8

Connie

Dec 9, 2022

·

Stayed 1 night

Our first rooms air conditioning didn't work and the room was dirty. The second rooms a/c worked, but again the room was dirty. My wife had to use disinfectant wipes on the countertops. The floors in both rooms were sticky. We never expect a hotel to be as clean as our house, but this was unacceptable. All of that said, the check in staff was great! Extremely professional, courteous. Sadly, we will not be using this Hampton Inn again.

6

Patricia

Apr 21, 2024

·

Stayed 1 night

The rooms could have been cleaner. The rugs are spit vacuumed. Not around edges of walls or furniture. Had some ants in the toom

2

Larry

Sep 1, 2024

·

Stayed 2 nights

Needs updating. Old an dirtylooking.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel dated, with some hard beds or soft pillows, noticeable highway noise on certain sides, weak AC, and occasional issues with TVs, outlets, or fixtures. Wi‑Fi sign-in can be cumbersome.

Related guest reviews

6

Robert and Elizabeth

Sep 6, 2023

·

Stayed 1 night

Room was freezing. We had to turn heat on. Process of getting on the internet was very complicated, signing up for stuff I did not want. Otherwise it was ok, typical hotel for the night.

10

EVA

Sep 4, 2023

·

Stayed 4 nights

Overall great experience. Breakfast was great every morning, staff was fantastic especially Larry and Sedona. Only complaint is the beds are so hard so Hard next time I will have to bring a memory foam pad.

4

Lisa

May 14, 2023

·

Stayed 1 night

The highway noise in our room was horrible! The floors looked unclean and our shoes kept sticking to the floor. When we checked out, the clerk just said, “ok to email your receipt?”She didn’t ask how our stay was and when I told her about the noise, etc., she just said “oh”. I usually enjoy my stays at Hampton Inn, but this may be our last.

8

Kimberly

Jan 15, 2023

·

Stayed 6 nights

Friendly staff and hotel was clean. The bed was very uncomfortable and seriously needs an upgrade

2

Chelsea

Dec 6, 2024

·

Stayed 1 night

Stay did not go very well. Especially traveling 15 hrs. Tv in room did not work and as we were going to bed, the electricity went out in our room.

8

Paula

Aug 11, 2024

·

Stayed 1 night

The room was clean and very nice, but I was surprised to see a drawer that wouldn't stay closed was scotch taped, which didn't work. Also, the drape was just hanging, several of the holders were missing.

6

Ansley

Jul 15, 2023

·

Stayed 3 nights

We had to change hotels during our stay for the truck show due to a pet issue. This hotel was a last minute booking and very pricey. My husband travels alot for work and we always put him in Hampton Inns. We were very surprised at how unkept this location was. The tile floors are sticky and the carpet is too. Like they get in a skating ring. Our AC would not keep the room cold. They came twice to look at it but fixed nothing. We were on the third floor and the hallway carpet was in terrible condition. They need to spend some money in renovation beyond the Lobby. It was not worth the nightly price and we wont stay at this location again. We actually left a night early to drive to Chattanooga and stay at the Hampton Inn there since we knew it was in better shape with working AC.

8

Richard

Jul 2, 2023

·

Stayed 2 nights

Ac crapped out during a very hot day and the maintenance man was out! It did get fixed but was uncomfortable for a while

10

Oliver L

Sep 27, 2024

·

Stayed 1 night

Safe,clean but therewas hwy noise ifyour room was on that side of bldg

2

katherine

Oct 18, 2024

·

Stayed 1 night

bed uncomfortable, old facilities

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and accommodating across the front desk and breakfast area. A few reviews note check-in errors, indifferent interactions, or limited resolution of maintenance problems.

Related guest reviews

10

Charles

Sep 16, 2024

·

Stayed 6 nights

We had trouble with the new TV and they went out of there way to get it fixed for the wife while I was in the hospital. Staff was very friendly

6

Katherine

May 12, 2023

·

Stayed 1 night

We often stay at a Hampton when we are traveling from one location to another because we have always been pleased. Not so much this time. I should have been leery after seeing 8.2 rating reviews when most Hamptons are 8.8 or higher. First, the good things. Breakfast eating area is bright, cheery, and inviting. Breakfast staff friendly. This area can be seen from the lobby and was spic and span. Location was also a plus for easy on/off from highway. Now for some of the issues. Room smelled smoky, very unpleasant. My shoes stuck to the floor where there wasn’t carpeting. Upon check in, staff was not friendly, not unpleasant or mean, just not friendly. One person was on her phone while the other one checked us in using a robotic manner. Upon check-out, a different desk person was on her phone and barely established eye contact. This Inn was very highly priced compared to other ones in the vicinity, so overall, not worth the extra $$.

4

Lisa

May 14, 2023

·

Stayed 1 night

The highway noise in our room was horrible! The floors looked unclean and our shoes kept sticking to the floor. When we checked out, the clerk just said, “ok to email your receipt?”She didn’t ask how our stay was and when I told her about the noise, etc., she just said “oh”. I usually enjoy my stays at Hampton Inn, but this may be our last.

8

Jeff

Jun 23, 2025

·

Stayed 2 nights

Best front desk staff I've met during my travels, not sure of the ladies name, she was amazing and said she was the general manager. Fabulous conversation, great lady. The breakfast staff were a delight also.

10

Raynard

Nov 23, 2024

·

Stayed 1 night

Great staff very helpful

6

Ansley

Jul 15, 2023

·

Stayed 3 nights

We had to change hotels during our stay for the truck show due to a pet issue. This hotel was a last minute booking and very pricey. My husband travels alot for work and we always put him in Hampton Inns. We were very surprised at how unkept this location was. The tile floors are sticky and the carpet is too. Like they get in a skating ring. Our AC would not keep the room cold. They came twice to look at it but fixed nothing. We were on the third floor and the hallway carpet was in terrible condition. They need to spend some money in renovation beyond the Lobby. It was not worth the nightly price and we wont stay at this location again. We actually left a night early to drive to Chattanooga and stay at the Hampton Inn there since we knew it was in better shape with working AC.

10

Gina

Sep 15, 2025

·

Stayed 1 night

staff was great. breakfast was excellent. hotel is dated and in need of an update.

10

Thomas

Jun 2, 2024

·

Stayed 2 nights

Front desk staff was great. Property manager was accessible for any needs. Breakfast was fresh.

4

Michael

Jul 11, 2025

·

Stayed 1 night

We were given a handicap accessible room. Got our reservation mixed with another guest at check in. Room 213 is directly above the check in /front desk area and we could hear the loud music in The welcome area blasting all night long

10

Scott

Dec 8, 2023

·

Stayed 1 night

It was a business visit and the front office manager, Kathie M, did a great job taking care of our needs. We have had some communication issues in the past, but it looks like they have finally found a new front office manager that "gets it". Great work Kathie!

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AI-generated summary based on recent guest reviews

Location

Convenient off the interstate and close to shops and restaurants, with many finding it easy to access. Traffic noise affects rooms facing the highway.

Related guest reviews

10

Joyce

Nov 22, 2023

·

Stayed 1 night

Quiet property and easy to find.

10

Terence

Aug 25, 2025

·

Stayed 1 night

The site was well located for an overnight stay

8

Doris

Mar 11, 2024

·

Stayed 2 nights

It was convenient to our schedule for the weekend

4

Lisa

May 14, 2023

·

Stayed 1 night

The highway noise in our room was horrible! The floors looked unclean and our shoes kept sticking to the floor. When we checked out, the clerk just said, “ok to email your receipt?”She didn’t ask how our stay was and when I told her about the noise, etc., she just said “oh”. I usually enjoy my stays at Hampton Inn, but this may be our last.

8

LaDonna

May 31, 2024

·

Stayed 1 night

Easy access off interstate. Clean property very friendly staff from Hostess to housekeeper did have a beoken cabinet over fridge and desk drawer wouldn’t stay closed. Was able to hear highway traffic. But it felt safe. Was clean and recommend if your traveling and passing through

6

Christian

May 9, 2023

·

Stayed 3 nights

My room faced the highway and it was very noisy at night. Breakfast was not subpar. Parking was tight. Room was clean and staff was friendly.

10

Allison

Feb 23, 2025

·

Stayed 1 night

Convenient location

10

Oliver L

Sep 27, 2024

·

Stayed 1 night

Safe,clean but therewas hwy noise ifyour room was on that side of bldg

10

Michael

Jun 22, 2025

·

Stayed 3 nights

It was located in an area that had plenty of shops and restaurants nearby, but still fairly quiet at night

8

Lenwood

Aug 29, 2025

·

Stayed 2 nights

Perfect place to stay for all amenities in Lebanon

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked for freshness, selection, and rotating options. Some mornings had missing coffee or slow replenishment.

Related guest reviews

6

Michael Andrew

May 6, 2024

·

Stayed 3 nights

The hotel is tired and the room was not to my cleanliness standards (the carper was old and dirty). Breakfast was good and the interaction with the hotel workers was generally good

10

EVA

Sep 4, 2023

·

Stayed 4 nights

Overall great experience. Breakfast was great every morning, staff was fantastic especially Larry and Sedona. Only complaint is the beds are so hard so Hard next time I will have to bring a memory foam pad.

6

Katherine

May 12, 2023

·

Stayed 1 night

We often stay at a Hampton when we are traveling from one location to another because we have always been pleased. Not so much this time. I should have been leery after seeing 8.2 rating reviews when most Hamptons are 8.8 or higher. First, the good things. Breakfast eating area is bright, cheery, and inviting. Breakfast staff friendly. This area can be seen from the lobby and was spic and span. Location was also a plus for easy on/off from highway. Now for some of the issues. Room smelled smoky, very unpleasant. My shoes stuck to the floor where there wasn’t carpeting. Upon check in, staff was not friendly, not unpleasant or mean, just not friendly. One person was on her phone while the other one checked us in using a robotic manner. Upon check-out, a different desk person was on her phone and barely established eye contact. This Inn was very highly priced compared to other ones in the vicinity, so overall, not worth the extra $$.

8

Jeff

Jun 23, 2025

·

Stayed 2 nights

Best front desk staff I've met during my travels, not sure of the ladies name, she was amazing and said she was the general manager. Fabulous conversation, great lady. The breakfast staff were a delight also.

6

Roxane

Aug 31, 2024

·

Stayed 1 night

The breakfast that they offered was not at it's usual standards. No coffee! No pasties, weak juice, only one cold omelet in the tray. Employee was on her phone instead of cooking and replenishing food. I was going to call the office for a question, but the phone did not work. It wasn't even hooked up.

10

DeWayne

Dec 22, 2022

·

Stayed 5 nights

Had a good and rotating beakfast.

10

Gina

Sep 15, 2025

·

Stayed 1 night

staff was great. breakfast was excellent. hotel is dated and in need of an update.

10

Thomas

Jun 2, 2024

·

Stayed 2 nights

Front desk staff was great. Property manager was accessible for any needs. Breakfast was fresh.

8

Bernadette

Sep 28, 2025

·

Stayed 1 night

Breakfast was good. Enjoyed the blueberry waffle.

10

Madeline

Dec 31, 2022

·

Stayed 1 night

Stay for the night was amazing. Staff was very friendly had a big trailer behind truck and staff helped find a spot for us to make sure it was in front of cameras. Room was very clean. Great selection for breakfast in the morning. Great hotel to stay at!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$102
March	$111
April	$109
May	$128
June	$116
July	$123
August	$108
September	$118
October	$128
November	$108
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $132	18 $132	19 $121
20 $121	21 $124	22 $169	23 $182	24 $227	25 $223	26 $163
27 $99	28 $108	29 $112	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $162	2 $233	3 $193
4 $117	5 $117	6 $142	7 $141	8 $140	9 $162	10 $162
11 $108	12 $118	13 $119	14 $120	15 $118	16 $121	17 $156
18 $115	19 $117	20 $118	21 $118	22 $125	23 $121	24 $121
25 $108	26 $117	27 $116	28	29 $125	30 $125	31 $116

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

One King Bed

Studio, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Studio, Accessible

Room, 2 Queen Beds, Accessible

Two Queen Beds

One King Studio Suite

2 Queen Beds, Accessible

Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Lebanon

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Prices for upcoming dates