Axel Hotel Berlin - Adults Only

Property is in a good location. Although air conditioning was advertised, it was not available because the system has to be switched from hot to cold air and cannot accommodate both. The room was very hot during the day and windows had be left open allowing bugs to enter room. The staff did provide fans, but it was still very uncomfortable. The bed was very hard and pillows were not comfortable. We were informed via email after the cancellation window that the spa would be closed for renovation. This was the main reason we booked this hotel. They did not offer anything for this inconvenience. The value of staying there was greatly reduced.

Clean room staff very good too

Very friendly staff, great location

We have stayed here before and have always enjoyed spacious room, nice staff and the central location. This time was a disappointment, since the spa area was closed. It certainly needed renovations. But I am very disappointed that we were informed about the temporary closing after the possibility of cancelling our stay had expired. This time we chose Axel for a March getaway planning to spend time in the sauna, but ended up having to change our plans and the extra money we spent on staying in this hotel was wasted.

Nice room, very helpful and friendly staff, great breakfast. Nice spa on the rooftop too.