Axel Hotel Berlin - Adults Only
US$223
/ night
Avg. for October
Prices for Axel Hotel Berlin - Adults Only
Select dates to see prices and availability
US$223
/ night
Avg. for October
Monthly average prices
Nightly prices at Axel Hotel Berlin - Adults Only average US$92 in the cheapest month (January) and US$312 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$92 |
| February | US$103 |
| March | US$173 |
| April | US$303 |
| May | US$199 |
| June | US$191 |
| July | US$165 |
| August | US$120 |
| September | US$312 |
| October | US$223 |
| November | US$152 |
| December | US$200 |
J
F
M
A
M
J
J
A
S
Oct · US$223
O
N
D
Most expensive: September (~US$312)
Cheapest: January (~US$92)
About this property
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Amenities
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Dining
Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 87 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Location
A stay at Axel Hotel Berlin - Adults Only places you in the heart of Berlin, within a 15-minute walk of Zoo Berlin and Kurfürstendamm. This hotel is 1.9 mi (3.1 km) from Potsdamer Platz and 2.3 mi (3.6 km) from Brandenburg Gate.
What's nearby
Kaufhaus des Westens(0.1 Miles)
Europa Center(0.4 Miles)
Zoo Berlin(0.6 Miles)
Kaiser Wilhelm Memorial Church(0.6 Miles)
Berlin Aquarium(0.6 Miles)
Kurfürstendamm(0.6 Miles)
Ku’damm Eck(0.6 Miles)
Nollendorfplatz(0.6 Miles)
Theatre of the West(0.8 Miles)
Tiergarten Park(1 Miles)
Schoneberg City Hall(1.2 Miles)
Victory Column(1.3 Miles)
Technical University(1.5 Miles)
Schiller Theatre(1.6 Miles)
Center Potsdamer Platz(1.7 Miles)
The nearest major airport is Berlin (BER-Brandenburg)(16.6 Miles)
Restaurant
Non-smoking rooms
Business centre
Tour desk
Dry cleaning
Housekeeping
Location
Lietzenburger Str. 13/15, West Berlin Centre, Berlin, Germany
Kaufhaus des Westens (0.1 Miles)
Europa Center (0.4 Miles)
Zoo Berlin (0.6 Miles)
Kaiser Wilhelm Memorial Church (0.6 Miles)
Berlin Aquarium (0.6 Miles)
Kurfürstendamm (0.6 Miles)
Room options
4
Axel Suite (Panoramic City Views)
Room details
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
City Room (For Single Use)
Room details
1 Extra-Large Double Bed
1 Single Bed
205 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Junior Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
City Room
Room details
1 Extra-Large Double Bed
1 Single Bed
Sleeps 2
204 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Junior Suite (For Single Use)
Room details
1 Extra-Large Double Bed
280 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Superior Room
Room details
1 Extra-Large Double Bed
1 Single Bed
Sleeps 2
204 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Superior Room (For Single Use)
Room details
1 Extra-Large Double Bed
1 Single Bed
204 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Single Room (Axel Single)
Room details
1 Large Double Bed
183 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Axel Hotel Berlin - Adults Only
7.2
Good
Based on 2,727 verified reviews
Who stays here?
Business
15%
Couple
42%
Family
1%
Group
18%
Solo
21%
What guests think
AI-generated summary based on recent guest reviews
At Axel Hotel Berlin - Adults Only, travellers like the central Schöneberg location near U-Bahn and nightlife, and many praise friendly front-desk teams, but reviews repeatedly note dated spaces, frequent maintenance problems, and wellness facilities that are often out of service.
Read moreWas this helpful?
What guests think
At Axel Hotel Berlin - Adults Only, travellers like the central Schöneberg location near U-Bahn and nightlife, and many praise friendly front-desk teams, but reviews repeatedly note dated spaces, frequent maintenance problems, and wellness facilities that are often out of service.
Rooms tend to be small and dark, with recurring issues around air conditioning or heating, leaky showers, and noise depending on floor or street exposure. Cleanliness is inconsistent, with several reports of odors, stained carpets, and dusty or poorly maintained spa areas, though some guests do find rooms clean. Expect a lively, central base with variable comfort and reliability.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Rooftop spa facilities (sauna, steam room, hot tub) are a draw when working, but many reviews cite closures, broken features, towel shortages, and cleanliness issues. The gym is small with some broken equipment, and elevator outages cause long waits.
Related guest reviews
6
Volker
6 Oct 2024
·
Stayed 3 nights
The Axel could do with a bit of maintenance.... it wused to be a great place to stay but this time room didnt seem to have any maintenance since Covid, jacuzzi pump didnt work and gym showers were out of oreder....
The Axel could do with a bit of maintenance.... it wused to be a great place to stay but this time room didnt seem to have any maintenance since Covid, jacuzzi pump didnt work and gym showers were out of oreder....
6
Tomer
7 Dec 2025
·
Stayed 2 nights
The ac in the room wasn’t working and there was a weird smell in the room. The facilities in the hotel are not great. Small gym, the door of the sauna not getting closed and Bad smell in the wet sauna. Need to improve the facilities.
The ac in the room wasn’t working and there was a weird smell in the room. The facilities in the hotel are not great. Small gym, the door of the sauna not getting closed and Bad smell in the wet sauna. Need to improve the facilities.
4
Rosario
7 Sept 2024
·
Stayed 2 nights
2 night stay. AC was out. No clean towels at gym. Gym lockers broken. Jacuzzi broken. No closet in room. Shower was difficult to get in/out. Very unsafe. Bed was good.
2 night stay. AC was out. No clean towels at gym. Gym lockers broken. Jacuzzi broken. No closet in room. Shower was difficult to get in/out. Very unsafe. Bed was good.
8
Alexandra
19 Sept 2024
·
Stayed 2 nights
Good location, the hot tub didn't seem to be working when we visited but was beautiful to sit out and overlook the area from the roof.
Good location, the hot tub didn't seem to be working when we visited but was beautiful to sit out and overlook the area from the roof.
8
Daniel
16 Nov 2025
·
Stayed 4 nights
Great location, friendly staff. The rooms and amenities need a little refurbishing though. Unfortunately no showers in the spa when I visited, and the mattress was worn out in my room.
Great location, friendly staff. The rooms and amenities need a little refurbishing though. Unfortunately no showers in the spa when I visited, and the mattress was worn out in my room.
6
Nikolaos
13 Feb 2023
·
Stayed 2 nights
Sehr dreckig ( Dampfsauna ) schlechter Service, nie frische Handtücher In der Tampfsauna lag Dreck vom Tag davor, die Deckenfarbe platzt überall ab, morgens waren noch Bierdosen am Whirlpool Wir kommen nicht wieder
Sehr dreckig ( Dampfsauna ) schlechter Service, nie frische Handtücher In der Tampfsauna lag Dreck vom Tag davor, die Deckenfarbe platzt überall ab, morgens waren noch Bierdosen am Whirlpool Wir kommen nicht wieder
4
Leon
1 Jun 2025
·
Stayed 5 nights
Hi, My satisfaction with this stay at the hotel (and this is not my first time here) is quite low. The dry sauna was out of order throughout the entire six-day stay, and the jacuzzi was also not functioning properly — it was essentially just a lukewarm bath, nothing more. Throughout the stay, only one elevator was working, which caused long waits and delays. But the worst part was when *both elevators* were out of service for an entire day! That’s simply unacceptable — how does a situation like that happen? We had to go up and down from the 5th floor almost constantly, either because of long waits or because neither elevator was working. Despite all this, I must say that the reception staff were kind and the breakfast was excellent. I expect compensation for the inconvenience caused by all these issues with the hotel facilities. It’s simply not respectful, and I will reconsider staying at this hotel during my next visit to Berlin.
Hi, My satisfaction with this stay at the hotel (and this is not my first time here) is quite low. The dry sauna was out of order throughout the entire six-day stay, and the jacuzzi was also not functioning properly — it was essentially just a lukewarm bath, nothing more. Throughout the stay, only one elevator was working, which caused long waits and delays. But the worst part was when *both elevators* were out of service for an entire day! That’s simply unacceptable — how does a situation like that happen? We had to go up and down from the 5th floor almost constantly, either because of long waits or because neither elevator was working. Despite all this, I must say that the reception staff were kind and the breakfast was excellent. I expect compensation for the inconvenience caused by all these issues with the hotel facilities. It’s simply not respectful, and I will reconsider staying at this hotel during my next visit to Berlin.
4
Christopher
16 May 2023
·
Stayed 3 nights
the décor is getting old and dated, the steam room and spar were non-operational
the décor is getting old and dated, the steam room and spar were non-operational
6
Kim
19 Oct 2025
·
Stayed 3 nights
Spa var under renovering, derudover var det kun et spabad. Morgenmad var ikke pengene værd. Personalet var flinke og venlige. Rigtig søde. Hotellet er slidt og træt.
Spa var under renovering, derudover var det kun et spabad. Morgenmad var ikke pengene værd. Personalet var flinke og venlige. Rigtig søde. Hotellet er slidt og træt.
10
Jari
23 Sept 2024
·
Stayed 1 night
The hotel needs renovation. Jacuzzi not working. Good location.
The hotel needs renovation. Jacuzzi not working. Good location.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with reports of dusty rooms, lingering smoke or mildew odors, stained carpets, and unclean spa areas, though a few guests found their rooms tidy.
Related guest reviews
4
Giovanni
17 Dec 2023
·
Stayed 2 nights
Hôtel plutôt sale. Très sombre, spa très sale…. Consommation d’alcool donc des clients très alcoolisés…. Horrible
Hôtel plutôt sale. Très sombre, spa très sale…. Consommation d’alcool donc des clients très alcoolisés…. Horrible
4
Gashi
22 Sept 2023
·
Stayed 4 nights
Personal konnte nicht gut Deutsch. Zimmer wurde nicht gut gereinigt, Badewanne war nie gereinigt. Stuabsaugen auch nicht.
Personal konnte nicht gut Deutsch. Zimmer wurde nicht gut gereinigt, Badewanne war nie gereinigt. Stuabsaugen auch nicht.
2
Tim
8 Aug 2025
·
Stayed 2 nights
Rooms were dirty and whole building seemed dirty and unclean. I checked out within 30 minutes of checking in and advised I would be refunded however the following day they decided they would not refund the stay and instead charged me for the full stay in a room which still had dust and rubbish from seemingly 10 years ago. Terrible place and do not recommend
Rooms were dirty and whole building seemed dirty and unclean. I checked out within 30 minutes of checking in and advised I would be refunded however the following day they decided they would not refund the stay and instead charged me for the full stay in a room which still had dust and rubbish from seemingly 10 years ago. Terrible place and do not recommend
6
Demetria
25 Sept 2025
·
Stayed 5 nights
Needs updating and the room smelled of mildew and there was leaking at the floorboards in the restroom
Needs updating and the room smelled of mildew and there was leaking at the floorboards in the restroom
8
Marc
8 Mar 2024
·
Stayed 3 nights
The location of the hotel is perfect. The rooms have seen better days- unfortunately you can see and smell it. The service is very friendly and the atmosphere between guests and staff is very familiar.
The location of the hotel is perfect. The rooms have seen better days- unfortunately you can see and smell it. The service is very friendly and the atmosphere between guests and staff is very familiar.
4
Dean
27 Feb 2025
·
Stayed 3 nights
Room was so dusty, in the air, on all the surfaces, tried to spend as little time in the room as possible. Great location and really freindly staff, but won't be back.
Room was so dusty, in the air, on all the surfaces, tried to spend as little time in the room as possible. Great location and really freindly staff, but won't be back.
4
Peter Alexander
12 Nov 2023
·
Stayed 3 nights
Sauberkeit war echt schlecht das aus der dusche geruch raus kamm und das ganze zimmer stark roch ,services sprachen fast nur englich,deutsch war sehr schlecht zu verstehen , das lange warten bis mann sein zimmer bekommt und nur ein Fahrstuhl funktioniert, keine gute Ausschilderung. Wir werden da auf jeden fall nicht mehr buchen
Sauberkeit war echt schlecht das aus der dusche geruch raus kamm und das ganze zimmer stark roch ,services sprachen fast nur englich,deutsch war sehr schlecht zu verstehen , das lange warten bis mann sein zimmer bekommt und nur ein Fahrstuhl funktioniert, keine gute Ausschilderung. Wir werden da auf jeden fall nicht mehr buchen
2
Stéphane
18 Sept 2025
·
Stayed 1 night
Hôtel sans intérêt - La propreté n’est pas au rendez-vous La salle de bain n’était pas irréprochable - le flexible de douche était cassé (le réceptionniste a pu le réparer) Des moucherons dans la chambre Le matelas est inconfortable & les chambres sur rue sont bruyantes .. Des travaux en cours dans Gym Center / SPA area .. POINT POSITIF : le réceptionniste (Benoit) qui a le sens du service client et qui a tenté de faire au mieux ! Thank you Benoit
Hôtel sans intérêt - La propreté n’est pas au rendez-vous La salle de bain n’était pas irréprochable - le flexible de douche était cassé (le réceptionniste a pu le réparer) Des moucherons dans la chambre Le matelas est inconfortable & les chambres sur rue sont bruyantes .. Des travaux en cours dans Gym Center / SPA area .. POINT POSITIF : le réceptionniste (Benoit) qui a le sens du service client et qui a tenté de faire au mieux ! Thank you Benoit
4
Bjarke
16 Jul 2024
·
Stayed 3 nights
The hotel needs fixes and a loving hand! On arrival, we immediately noticed a bad smell in our room. At first we “tried to live with it”, but the next day we asked to be moved to another room. Sadly, that wasn’t possible due to the hotel being fully booked during the football final weekend. On top of that, the jacuzzi in the room didn’t work. But we used it as a regular bathtub instead (the drain cover was also broken and had to be placed and removed by hand instead of turning the knob). That’s when we realized that the smell in the room, we initially thought was due to a lack of cleaning after someone smoking in the room, actually came from the carpet. The bathtub was leaking! Water went through hidden cracks somewhere, and despite not splashing water around, the water would leak through the floor/wall and continuously make the carpet very wet. Hence the moldy smell in the room. Sadly, this wasn’t a great experience :-( and we will choose another hotel next time we visit Berlin.
The hotel needs fixes and a loving hand! On arrival, we immediately noticed a bad smell in our room. At first we “tried to live with it”, but the next day we asked to be moved to another room. Sadly, that wasn’t possible due to the hotel being fully booked during the football final weekend. On top of that, the jacuzzi in the room didn’t work. But we used it as a regular bathtub instead (the drain cover was also broken and had to be placed and removed by hand instead of turning the knob). That’s when we realized that the smell in the room, we initially thought was due to a lack of cleaning after someone smoking in the room, actually came from the carpet. The bathtub was leaking! Water went through hidden cracks somewhere, and despite not splashing water around, the water would leak through the floor/wall and continuously make the carpet very wet. Hence the moldy smell in the room. Sadly, this wasn’t a great experience :-( and we will choose another hotel next time we visit Berlin.
4
Dwayne
17 Apr 2023
·
Stayed 4 nights
The entire hotel stinks of cigarette smoke, sewage and cheap air freshener. This place was obviously once quite cool, but is now in dire need of a complete overhaul. The carpets are threadbare in places and badly stained, the walls are papered in a fabric wallpaper which for a venue like this was a mistake, particularly when nothing is maintained. Doors in the corridor slamming all night, and a rock hard mattress with one very worn pillow also made for a very poor sleep. Checked out one night early and moved to a different hotel closer to the city. Never again.
The entire hotel stinks of cigarette smoke, sewage and cheap air freshener. This place was obviously once quite cool, but is now in dire need of a complete overhaul. The carpets are threadbare in places and badly stained, the walls are papered in a fabric wallpaper which for a venue like this was a mistake, particularly when nothing is maintained. Doors in the corridor slamming all night, and a rock hard mattress with one very worn pillow also made for a very poor sleep. Checked out one night early and moved to a different hotel closer to the city. Never again.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are compact with dark decor and feel worn; recurring issues include weak or nonfunctional air conditioning or heating, leaky or poorly draining showers, limited storage, and hard mattresses. Noise varies by room, with some street or corridor disturbance.
Related guest reviews
4
Meinolf
4 Apr 2025
·
Stayed 2 nights
Unfortunately, the shower in my room was not watertight, which meant that the sliding door to the living room was not watertight, which led to the bedroom being flooded. Not nice! Furthermore, there was no closet in the room, only a small niche to store your belongings. There wasn't even a hook to hang up a coat. The breakfast in the restaurant next door was definitely not worth the money.
Unfortunately, the shower in my room was not watertight, which meant that the sliding door to the living room was not watertight, which led to the bedroom being flooded. Not nice! Furthermore, there was no closet in the room, only a small niche to store your belongings. There wasn't even a hook to hang up a coat. The breakfast in the restaurant next door was definitely not worth the money.
8
Gerardo
28 Sept 2025
·
Stayed 5 nights
Lo unico q me desagrado es q al colchon de mi cama se le sentian los resortes. Y con eso no se puede descansar bien!
Lo unico q me desagrado es q al colchon de mi cama se le sentian los resortes. Y con eso no se puede descansar bien!
8
Frank
17 Mar 2023
·
I was happy with my stay! The hotel is in a great location and is close to fun bars and restaurants. It is very convenient to have the gym and saunas available 24 hours for hotel guests. All of the staff that I came in contact with were friendly, helpful, and professional. However - the hotel lacks basic amenities. It was my first time ever staying in a hotel where the rooms are not equipped with hair dryers, coffee makers, irons, or ironing boards.
I was happy with my stay! The hotel is in a great location and is close to fun bars and restaurants. It is very convenient to have the gym and saunas available 24 hours for hotel guests. All of the staff that I came in contact with were friendly, helpful, and professional. However - the hotel lacks basic amenities. It was my first time ever staying in a hotel where the rooms are not equipped with hair dryers, coffee makers, irons, or ironing boards.
6
Joseph
2 Jan 2025
·
Stayed 3 nights
The stay here was fine, the property is starting to show its age, and the mattresses are hard as a rock, but the staff are lovely and very helpful. Tip if you book a more expensive room such as a junior suite - request a high floor. I was on level 2 and had constant traffic noise, could hear the conversations of people on the street at all hours of the night, and at times could smell cigarette smoke coming up from street level.
The stay here was fine, the property is starting to show its age, and the mattresses are hard as a rock, but the staff are lovely and very helpful. Tip if you book a more expensive room such as a junior suite - request a high floor. I was on level 2 and had constant traffic noise, could hear the conversations of people on the street at all hours of the night, and at times could smell cigarette smoke coming up from street level.
6
Terence
13 Apr 2024
·
Stayed 4 nights
Room 306 is very noisy from the street, with the window open the noise is intolerable, with the window closed the heat is intolerable.
Room 306 is very noisy from the street, with the window open the noise is intolerable, with the window closed the heat is intolerable.
10
Helge Olav
4 Dec 2025
·
Stayed 2 nights
Veldig nær KaDeWe så det er lett å bruke penger innen kort omkrets. Ligger i det kjente homsestrøket, så det er mye kultur rundt om. Hotellrommene er en smule mørke, noe de fleste synes å like mens jeg syntes er litt mørkt. Viftene bråker litt mye
Veldig nær KaDeWe så det er lett å bruke penger innen kort omkrets. Ligger i det kjente homsestrøket, så det er mye kultur rundt om. Hotellrommene er en smule mørke, noe de fleste synes å like mens jeg syntes er litt mørkt. Viftene bråker litt mye
6
Demetria
25 Sept 2025
·
Stayed 5 nights
Needs updating and the room smelled of mildew and there was leaking at the floorboards in the restroom
Needs updating and the room smelled of mildew and there was leaking at the floorboards in the restroom
6
Anton
6 Jun 2025
·
Stayed 3 nights
Location and staff is great, but room feels like they are a bit outdated and in need for some renovation. The room is also very small.
Location and staff is great, but room feels like they are a bit outdated and in need for some renovation. The room is also very small.
6
William
30 Jun 2023
·
Stayed 2 nights
It’s a gay hotel near the gay neighborhood. That is about all that it has going for it. The rooms are dark and smell like cigarette smoke. The beds are hard and you can feel the springs. The baseboards are broken in places. One window did not have any way to block out the morning Sun, so no sleeping in. Location excellent though.
It’s a gay hotel near the gay neighborhood. That is about all that it has going for it. The rooms are dark and smell like cigarette smoke. The beds are hard and you can feel the springs. The baseboards are broken in places. One window did not have any way to block out the morning Sun, so no sleeping in. Location excellent though.
4
D
4 Nov 2024
·
Stayed 4 nights
I chose the hotel because of its location and that didn’t disappoint. However the room was deeply disappointing in several respects and the staff could only offer very limited help. Firstly, the room was decorated in black with very low levels of lighting. The staff couldn’t provide any additional lighting and I had to use a torch to find things. Secondly there was only one power socket and that was at the foot of the bed. The staff did find a very short extension lead so I could charge two items at once, but they had to be on the floor out of reach when in bed. There was very little cupboard or drawer space for clothes and nowhere to put an empty suitcase. The shower was good.
I chose the hotel because of its location and that didn’t disappoint. However the room was deeply disappointing in several respects and the staff could only offer very limited help. Firstly, the room was decorated in black with very low levels of lighting. The staff couldn’t provide any additional lighting and I had to use a torch to find things. Secondly there was only one power socket and that was at the foot of the bed. The staff did find a very short extension lead so I could charge two items at once, but they had to be on the floor out of reach when in bed. There was very little cupboard or drawer space for clothes and nowhere to put an empty suitcase. The shower was good.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, helpful front-desk staff, but others report rude or slow service, chaotic check-in, and unresolved issues. Surprise deposits or extra city-tax charges are also mentioned.
Related guest reviews
2
Jordan
8 Nov 2025
·
Stayed 1 night
So where to begin !! Rude staff at check in firstly Waited untill after check in time for a room that was not even clean !! No towels in the room and a door that would not close !! So the spa area and gym area Dirty no towels here either Toilets dirty over flowing ! Breakfast well this is a joke !! Sat down for 20 minutes whilst the waiter was sat on the bar flicking through Grindr rather then approaching me and taking my order I was there for 28 minutes before a girl came over to take my drink order Then another 5 minutes later the staff came over and laughed saying do you want to eat ?? Well this was a joke and the breakfast choice honestly you would get better in a hostel !! So I raised these concerns to the reception who told me to send an email rather then deal with the situation there and then !! I have pictures of all the things to document !!
So where to begin !! Rude staff at check in firstly Waited untill after check in time for a room that was not even clean !! No towels in the room and a door that would not close !! So the spa area and gym area Dirty no towels here either Toilets dirty over flowing ! Breakfast well this is a joke !! Sat down for 20 minutes whilst the waiter was sat on the bar flicking through Grindr rather then approaching me and taking my order I was there for 28 minutes before a girl came over to take my drink order Then another 5 minutes later the staff came over and laughed saying do you want to eat ?? Well this was a joke and the breakfast choice honestly you would get better in a hostel !! So I raised these concerns to the reception who told me to send an email rather then deal with the situation there and then !! I have pictures of all the things to document !!
10
Jorge
27 Feb 2024
·
Stayed 2 nights
The highlight was the really helpful and friendly reception staff, thanks a lot for your great recommendations and the very warm welcome to Berlin, can't wait to stay with you again. The hotel has good amenities, interesting design, fun friendly vibe and a very convenient location to explore a fascinating city.
The highlight was the really helpful and friendly reception staff, thanks a lot for your great recommendations and the very warm welcome to Berlin, can't wait to stay with you again. The hotel has good amenities, interesting design, fun friendly vibe and a very convenient location to explore a fascinating city.
10
Rafael
11 Dec 2025
·
Stayed 1 night
Servizio reception best in class..aiutano su tutto Early check in, acqua , stampare la presentazione
Servizio reception best in class..aiutano su tutto Early check in, acqua , stampare la presentazione
2
mr
26 Jun 2023
·
Stayed 2 nights
Very disappointed with my stay. Receptionist checking me in could not find booking, very rude and abrupt. took over 30 minutes to locate booking even though I provide booking confirmation no. Generally the hotel durty and smelly. Room tine, noisy aircon, window did not shut properly so lots of road noise. Sauna and steam room not working.For the price paid offered very poor value for money. Overall the hotel needs cleaning, reception staff need to know the basics of cutomer service.
Very disappointed with my stay. Receptionist checking me in could not find booking, very rude and abrupt. took over 30 minutes to locate booking even though I provide booking confirmation no. Generally the hotel durty and smelly. Room tine, noisy aircon, window did not shut properly so lots of road noise. Sauna and steam room not working.For the price paid offered very poor value for money. Overall the hotel needs cleaning, reception staff need to know the basics of cutomer service.
4
Navina
16 Jul 2024
·
Stayed 1 night
Ich musste 150€ Kaution zahlen, was in der Buchung nicht angekündigt war. Die Zahlung war nur mit Kreditkarte oder bar möglich. Das hat mich sehr geärgert. Zur Begründung hieß es man könne nichts dafür dass diese Infos mich nicht erreicht hätten, man habe mit Expedia („diesem Konzern“) nichts zu tun. Statt einzuchecken musste ich also mit dem Gepäck auf die Suche nach einem Geldautomaten gehen. Der Zettel an der Tür eines Nachbarzimmers mit der Aufschrift „Slave 4free use welcome“ lässt mich mit einem unguten Gefühl zurück. Sicherlich mein letzter Besuch in dem Hotel.
Ich musste 150€ Kaution zahlen, was in der Buchung nicht angekündigt war. Die Zahlung war nur mit Kreditkarte oder bar möglich. Das hat mich sehr geärgert. Zur Begründung hieß es man könne nichts dafür dass diese Infos mich nicht erreicht hätten, man habe mit Expedia („diesem Konzern“) nichts zu tun. Statt einzuchecken musste ich also mit dem Gepäck auf die Suche nach einem Geldautomaten gehen. Der Zettel an der Tür eines Nachbarzimmers mit der Aufschrift „Slave 4free use welcome“ lässt mich mit einem unguten Gefühl zurück. Sicherlich mein letzter Besuch in dem Hotel.
4
Enrique
12 Oct 2025
·
Stayed 2 nights
Bad from the beginning Check in issue Gave us handicap room even with 2 available units (saw availability at hotels com ) Renovation not advised in web Check in agent did not want to changes us “i m sorry nothing i can do” Elevators 1 out of order entire weekend
Bad from the beginning Check in issue Gave us handicap room even with 2 available units (saw availability at hotels com ) Renovation not advised in web Check in agent did not want to changes us “i m sorry nothing i can do” Elevators 1 out of order entire weekend
2
Richard
7 Mar 2025
·
Property gouged me on price, I booked a room direct with them on their own website, and another 2 on Expedia, 2 days before my stay they canceled the only room I’d booked direct (for €470) with no explanation, eventually spoke to reception who so and the GM had told them to cancel my suite as they’d double booked it. They had a dozen other rooms they could have moved my reservation to, however they forced me to rebook a lower room on a new reservation that cost twice as much as my original! Do not book this hotel, shady business practices, room was filthy, the bath area I ended up cleaning myself because it was disgusting, the FOH team (with the exception of Kevin) are mostly rude and one two occasions I was stood there walked them get caught out talking s**t about the guest checking not realising they could speak German. Whole hotel is insanely dark, worn out and old, you spend your entire time trying to see yourself in your room mirrors and walking out into the hall using one of those mirrors. I spent $25k last year with the Miami property and assumed that the Berlin and Madrid properties would be as good, they are terrible. GM refuses to ever leave their office and speak to guests. As a hotel operator and marketing agency I can tell you this hotel operates WAAAY outside the normal hotel practice - booker beware!
Property gouged me on price, I booked a room direct with them on their own website, and another 2 on Expedia, 2 days before my stay they canceled the only room I’d booked direct (for €470) with no explanation, eventually spoke to reception who so and the GM had told them to cancel my suite as they’d double booked it. They had a dozen other rooms they could have moved my reservation to, however they forced me to rebook a lower room on a new reservation that cost twice as much as my original! Do not book this hotel, shady business practices, room was filthy, the bath area I ended up cleaning myself because it was disgusting, the FOH team (with the exception of Kevin) are mostly rude and one two occasions I was stood there walked them get caught out talking s**t about the guest checking not realising they could speak German. Whole hotel is insanely dark, worn out and old, you spend your entire time trying to see yourself in your room mirrors and walking out into the hall using one of those mirrors. I spent $25k last year with the Miami property and assumed that the Berlin and Madrid properties would be as good, they are terrible. GM refuses to ever leave their office and speak to guests. As a hotel operator and marketing agency I can tell you this hotel operates WAAAY outside the normal hotel practice - booker beware!
10
Anthony
2 Feb 2026
·
Stayed 3 nights
Nice room, very helpful and friendly staff, great breakfast. Nice spa on the rooftop too.
Nice room, very helpful and friendly staff, great breakfast. Nice spa on the rooftop too.
10
Ryan
28 Nov 2025
·
Stayed 1 night
The staff was very friendly and helpful. Check in with me to know if I were comfortable checking in.
The staff was very friendly and helpful. Check in with me to know if I were comfortable checking in.
10
Nathaniel
20 Aug 2025
·
Stayed 8 nights
The entire front desk staff was so helpful, polite and brilliant. They all made me feel so good and I cannot wait to come back and stay here. Thank you so very much
The entire front desk staff was so helpful, polite and brilliant. They all made me feel so good and I cannot wait to come back and stay here. Thank you so very much
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central Schöneberg location near Wittenbergplatz U-Bahn, shopping, and LGBTQ+ nightlife earns strong praise and makes getting around easy. Some lower or street-facing rooms experience noise.
Related guest reviews
10
Helge Olav
4 Dec 2025
·
Stayed 2 nights
Veldig nær KaDeWe så det er lett å bruke penger innen kort omkrets. Ligger i det kjente homsestrøket, så det er mye kultur rundt om. Hotellrommene er en smule mørke, noe de fleste synes å like mens jeg syntes er litt mørkt. Viftene bråker litt mye
Veldig nær KaDeWe så det er lett å bruke penger innen kort omkrets. Ligger i det kjente homsestrøket, så det er mye kultur rundt om. Hotellrommene er en smule mørke, noe de fleste synes å like mens jeg syntes er litt mørkt. Viftene bråker litt mye
8
Joshua
3 Jun 2024
·
Stayed 2 nights
Das Hotel ist soweit ganz gut und zentral gelegen. Das Frühstück war nicht so toll. Da empfehle ich Leiber in ein Café in der Nähe zu gehen. Ein kleiner Kühlschrank wäre noch schön. Und beim Duschen steht leider das ganze Bad unter Wasser. Die Dachterrasse ist ein Traum und das Personal sehr nett. Auch sind die in Schöneberg typischen Bars fußläufig zu erreichen.
Das Hotel ist soweit ganz gut und zentral gelegen. Das Frühstück war nicht so toll. Da empfehle ich Leiber in ein Café in der Nähe zu gehen. Ein kleiner Kühlschrank wäre noch schön. Und beim Duschen steht leider das ganze Bad unter Wasser. Die Dachterrasse ist ein Traum und das Personal sehr nett. Auch sind die in Schöneberg typischen Bars fußläufig zu erreichen.
8
Nael
3 Sept 2023
·
Stayed 2 nights
Great location near to city center, clean and good atmosphere
Great location near to city center, clean and good atmosphere
10
Richard
28 Apr 2023
·
Stayed 1 night
The location is great - close enough, but not too close to all the great things you want to do in Berlin. The staff is super-friendly and the hotel itself is excellent.
The location is great - close enough, but not too close to all the great things you want to do in Berlin. The staff is super-friendly and the hotel itself is excellent.
10
Thomas
13 Nov 2024
·
Stayed 8 nights
Excellent place to stay. My room and bath were immaculate. The hotel offers a good breakfast from a menu, and is the evening the restaurant features Georgian (Caucasian) cuisine. It is within walking distance from Nollendorf Platz, and is a block away from the Wittenbergplatz U-bahn station which makes it easy to go anywhere and do anything in Berlin.
Excellent place to stay. My room and bath were immaculate. The hotel offers a good breakfast from a menu, and is the evening the restaurant features Georgian (Caucasian) cuisine. It is within walking distance from Nollendorf Platz, and is a block away from the Wittenbergplatz U-bahn station which makes it easy to go anywhere and do anything in Berlin.
10
Daniel
5 Jan 2025
·
Stayed 1 night
Great location
Great location
10
Marvin
4 Oct 2025
·
Stayed 10 nights
Close to a great deal of shopping and walking distance to a lot of site-seeing. Great for LQBT community.
Close to a great deal of shopping and walking distance to a lot of site-seeing. Great for LQBT community.
10
Thomas
14 May 2025
·
Stayed 3 nights
My favorite place to stay in Berlin. Located one block from the Wittenberg-Platz U-Bahn station, so getting around the city is fairly easy. The rooms face the courtyard, so there is hardly any street noise. There are a number of restaurants and eating places in the area, and the hotel has a restaurant specializing in cuisine from the Caucasus region.
My favorite place to stay in Berlin. Located one block from the Wittenberg-Platz U-Bahn station, so getting around the city is fairly easy. The rooms face the courtyard, so there is hardly any street noise. There are a number of restaurants and eating places in the area, and the hotel has a restaurant specializing in cuisine from the Caucasus region.
10
Gordon
3 Oct 2025
·
Stayed 4 nights
Great hotel for adults only. The staff was very friendly and accommodating. Great neighborhood and easy access to several U-bahn stops and shopping. Be sure to consider breakfast at the hotel: outstanding!
Great hotel for adults only. The staff was very friendly and accommodating. Great neighborhood and easy access to several U-bahn stops and shopping. Be sure to consider breakfast at the hotel: outstanding!
8
Claus
29 Mar 2024
·
Stayed 7 nights
Vom Hauptbahnhof mit öffentlichen Verkehrsmitteln gut zu erreichen, zentral gelegen um shoppen und Berlin erleben zu können.
Vom Hauptbahnhof mit öffentlichen Verkehrsmitteln gut zu erreichen, zentral gelegen um shoppen und Berlin erleben zu können.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed, ranging from outstanding to poor value with limited choice. The on-site Georgian restaurant is noted by several guests, though availability varies.
Related guest reviews
10
Stephen
20 Aug 2025
·
Stayed 7 nights
Breakfast room was lovely! We were upgraded to a suite which was wonderful!
Breakfast room was lovely! We were upgraded to a suite which was wonderful!
4
Meinolf
4 Apr 2025
·
Stayed 2 nights
Unfortunately, the shower in my room was not watertight, which meant that the sliding door to the living room was not watertight, which led to the bedroom being flooded. Not nice! Furthermore, there was no closet in the room, only a small niche to store your belongings. There wasn't even a hook to hang up a coat. The breakfast in the restaurant next door was definitely not worth the money.
Unfortunately, the shower in my room was not watertight, which meant that the sliding door to the living room was not watertight, which led to the bedroom being flooded. Not nice! Furthermore, there was no closet in the room, only a small niche to store your belongings. There wasn't even a hook to hang up a coat. The breakfast in the restaurant next door was definitely not worth the money.
6
Jan
10 Dec 2025
·
Stayed 3 nights
Glimrende placering. Morgenmaden en skuffelse.
Glimrende placering. Morgenmaden en skuffelse.
10
Matthew
17 Sept 2025
·
Stayed 7 nights
All of the staff were most friendly and helpful. The breakfast restaurant was great also. It's so nice to stay where a same-sex couple can feel safe and welcome!
All of the staff were most friendly and helpful. The breakfast restaurant was great also. It's so nice to stay where a same-sex couple can feel safe and welcome!
10
Thomas
13 Nov 2024
·
Stayed 8 nights
Excellent place to stay. My room and bath were immaculate. The hotel offers a good breakfast from a menu, and is the evening the restaurant features Georgian (Caucasian) cuisine. It is within walking distance from Nollendorf Platz, and is a block away from the Wittenbergplatz U-bahn station which makes it easy to go anywhere and do anything in Berlin.
Excellent place to stay. My room and bath were immaculate. The hotel offers a good breakfast from a menu, and is the evening the restaurant features Georgian (Caucasian) cuisine. It is within walking distance from Nollendorf Platz, and is a block away from the Wittenbergplatz U-bahn station which makes it easy to go anywhere and do anything in Berlin.
10
Anthony
2 Feb 2026
·
Stayed 3 nights
Nice room, very helpful and friendly staff, great breakfast. Nice spa on the rooftop too.
Nice room, very helpful and friendly staff, great breakfast. Nice spa on the rooftop too.
6
Kim
19 Oct 2025
·
Stayed 3 nights
Spa var under renovering, derudover var det kun et spabad. Morgenmad var ikke pengene værd. Personalet var flinke og venlige. Rigtig søde. Hotellet er slidt og træt.
Spa var under renovering, derudover var det kun et spabad. Morgenmad var ikke pengene værd. Personalet var flinke og venlige. Rigtig søde. Hotellet er slidt og træt.
10
Thomas
29 May 2024
·
Stayed 4 nights
The best part of my stay was that there was a front desk. After having some dismal results due to email malfunctions and getting entry codes it was a pleasure to be greeted by a real person that provides guests with key card. The dining was excellent - the hotel has a Georgian restaurant that provides guests with a taste of Caucasian cuisine. The hotel is one block from the Wittenbergplatz U-Bahn station and walking distance to the Zoologischer Garten station for connections to the S-Bahn lines that make Berlin accessible without a car.
The best part of my stay was that there was a front desk. After having some dismal results due to email malfunctions and getting entry codes it was a pleasure to be greeted by a real person that provides guests with key card. The dining was excellent - the hotel has a Georgian restaurant that provides guests with a taste of Caucasian cuisine. The hotel is one block from the Wittenbergplatz U-Bahn station and walking distance to the Zoologischer Garten station for connections to the S-Bahn lines that make Berlin accessible without a car.
8
FREDERIC
21 Aug 2025
·
Stayed 3 nights
Hôtel bien situé et confortable. Le jacuzzi ne fonctionne pas et nous avons dû attendre de longues minutes pour voir le réceptionniste pour récupérer la clé à l’arrivée. Par contre le petit déjeuner à éviter: très peu de choix et pas de qualité
Hôtel bien situé et confortable. Le jacuzzi ne fonctionne pas et nous avons dû attendre de longues minutes pour voir le réceptionniste pour récupérer la clé à l’arrivée. Par contre le petit déjeuner à éviter: très peu de choix et pas de qualité
10
Gordon
3 Oct 2025
·
Stayed 4 nights
Great hotel for adults only. The staff was very friendly and accommodating. Great neighborhood and easy access to several U-bahn stops and shopping. Be sure to consider breakfast at the hotel: outstanding!
Great hotel for adults only. The staff was very friendly and accommodating. Great neighborhood and easy access to several U-bahn stops and shopping. Be sure to consider breakfast at the hotel: outstanding!
Was this helpful?
AI-generated summary based on recent guest reviews
8
James
last week
·
Stayed 3 nights
Lovely helpful staff and clean rooms with comfortable beds and good showers. The hotel looks tired for 2026 though and does need investment, which is starting in the spa area, but at a minimum it also needs new carpets throughout (the hotel has a weird smell which I think is from the carpets) and an upgraded restaurant area. The breakfast was minimal and basic, like a provincial hotel offering from the 1970s…! It would be easy to do better and people would pay more.
Lovely helpful staff and clean rooms with comfortable beds and good showers. The hotel looks tired for 2026 though and does need investment, which is starting in the spa area, but at a minimum it also needs new carpets throughout (the hotel has a weird smell which I think is from the carpets) and an upgraded restaurant area. The breakfast was minimal and basic, like a provincial hotel offering from the 1970s…! It would be easy to do better and people would pay more.
4
Bas
2 weeks ago
·
Stayed 1 night
welness under renovation, depressed black hotel. Room very small and warm. Small bed. Never stay here again.
welness under renovation, depressed black hotel. Room very small and warm. Small bed. Never stay here again.
10
Kevin
2 weeks ago
·
Stayed 5 nights
Great location!!! The Axel was the perfect place, close to everything (Bars, Restaurants, Shopping and Subway). The place is clean and staff was very friendly and helpful. I would definitely stay there again on my next trip to Berlin.
Great location!!! The Axel was the perfect place, close to everything (Bars, Restaurants, Shopping and Subway). The place is clean and staff was very friendly and helpful. I would definitely stay there again on my next trip to Berlin.
6
David
4 weeks ago
·
Stayed 4 nights
The spa and wellness facilities are closed, and the terrace is also inaccessible. These are material amenities that are central to Axel Hotel’s reputation and guest experience, were important reasons I selected Axel, and help justify the hotel’s premium pricing. As a result, the experience I paid for has effectively been reduced to a basic hotel room with a small gym that I did not intend to use.
The spa and wellness facilities are closed, and the terrace is also inaccessible. These are material amenities that are central to Axel Hotel’s reputation and guest experience, were important reasons I selected Axel, and help justify the hotel’s premium pricing. As a result, the experience I paid for has effectively been reduced to a basic hotel room with a small gym that I did not intend to use.
10
Greg
8 Sept 2026
·
Stayed 4 nights
The amenities will be amazing once the spa reopens later this Fall. The front desk staff were very helpful throughout our stay
The amenities will be amazing once the spa reopens later this Fall. The front desk staff were very helpful throughout our stay
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Axel Hotel Berlin - Adults Only
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately EUR 17 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Berlin, within a 15-minute walk of Zoo Berlin and Kurfürstendamm. It is 2.1 mi (3.4 km) from Potsdamer Platz and 2.5 mi (4.1 km) from Brandenburg Gate.
What are the policies for guests staying with children?
Guests under 18 years old are not permitted at this adults-only property.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-23: 126.95252126464844USD
- 2026-10-24: 96.71896252746582USD
- 2026-10-25: 77.03728742980958USD
- 2026-10-26: 76.96348422546387USD
- 2026-10-27: 81.62169390869141USD
- 2026-10-28: 92.9767366027832USD
- 2026-10-29: 106.00684875793458USD
- 2026-10-30: 135.92613269653322USD
- 2026-10-31: 126.03955494079591USD
- 2026-11-01: 77.54058356933594USD
- 2026-11-02: 76.37837543029785USD
- 2026-11-03: 90.15746103515626USD
- 2026-11-04: 109.59940821228028USD
- 2026-11-05: 153.38714682006838USD
- 2026-11-06: 213.72536085205078USD
- 2026-11-07: 304.1826506103516USD
- 2026-11-08: 98.06210562438966USD
- 2026-11-09: 103.07527846069337USD
- 2026-11-10: 96.06083694152832USD
- 2026-11-11: 120.076044039917USD
- 2026-11-12: 123.07794706420898USD
- 2026-11-13: 223.14131282348634USD
- 2026-11-14: 214.135612298584USD
- 2026-11-15: 108.05843936157227USD
- 2026-11-16: 103.07527846069337USD
- 2026-11-17: 99.0527302886963USD
- 2026-11-18: 91.41933854675294USD
- 2026-11-19: 100.06337430725098USD
- 2026-11-20: 157.0994975769043USD
- 2026-11-21: 153.08695908203126USD
- 2026-11-22: 76.0581683380127USD
- 2026-11-23: 80.80117391967774USD
- 2026-11-24: 96.35491287841798USD
- 2026-11-25: 119.32557469482423USD
- 2026-11-26: 131.1497387298584USD
- 2026-11-27: 214.135612298584USD
- 2026-11-28: 200.8271866699219USD
- 2026-11-29: 84.31054449462891USD
- 2026-11-30: 74.07691046142578USD
- 2026-12-01: 80.80117391967774USD
- 2026-12-02: 105.7361344329834USD
- 2026-12-03: 97.8119491760254USD
- 2026-12-04: 199.40114532470704USD
- 2026-12-05: 200.80439777221682USD
- 2026-12-06: 98.06210562438966USD
- 2026-12-07: 89.0564050994873USD
- 2026-12-08: 83.09262066345215USD
- 2026-12-09: 81.051330368042USD
- 2026-12-10: 99.0897772064209USD
- 2026-12-11: 196.8346675292969USD
- 2026-12-12: 201.13739263305666USD
- 2026-12-13: 84.31054449462891USD
- 2026-12-14: 84.31054449462891USD
- 2026-12-15: 85.06386886291504USD
- 2026-12-16: 80.66108117980957USD
- 2026-12-17: 88.05577075805664USD
- 2026-12-18: 146.1725715942383USD
- 2026-12-19: 148.60746188354494USD
- 2026-12-20: 85.06386886291504USD
- 2026-12-21: 80.66108117980957USD
- 2026-12-22: 80.29575788269044USD
- 2026-12-23: 77.04879300231934USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of EUR 150 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for continental breakfast: approximately EUR 17 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Non-smoking rooms
Business centre
Tour desk
Dry cleaning
Housekeeping
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Concierge Services
General
Restaurant
Non-smoking rooms
Adults only
Activities
Terrace
Fitness Center (nearby)
Internet
Free wi-fi