Eden Andalou Suites, Aquapark & Spa All Inclusive
US$519
/ night
Avg. for November
Prices for Eden Andalou Suites, Aquapark & Spa All Inclusive
Select dates to see prices and availability
US$519
/ night
Avg. for November
Monthly average prices
Nightly prices at Eden Andalou Suites, Aquapark & Spa All Inclusive average US$158 in the cheapest month (January) and US$519 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$158 |
| February | US$175 |
| March | US$198 |
| April | US$283 |
| May | US$244 |
| June | US$220 |
| July | US$284 |
| August | US$335 |
| September | US$222 |
| October | US$274 |
| November | US$519 |
| December | US$340 |
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Nov · US$519
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Most expensive: November (~US$519)
Cheapest: January (~US$158)
About this property
Experience luxury at this all-inclusive hotel with 3 outdoor pools, a water park, and a full-service spa in Marrakech.
Location
El hotel está situado a solo unos minutos de Marrakech, en la carretera de Lalla Takerkouste Dam (represa). El hotel tiene un entorno muy apacible y tranquilo. Está situado a escasos kilómetros del parque acuático Oisiria y tiene tiendas, restaurantes y zonas de fiesta a unos 20 minutos de trayecto. La plaza Djemaa el Fna y la medina de Marrakech quedan ambas a unos 15 minutos de trayecto. La estación de trenes de Gare Central está a unos 18 minutos de viaje. Las pistas de esquí de Oukaimeden quedan aproximadamente a 1 hora de viaje y el aeropuerto de Marrakech-Menara dista unos 6 km.
Parking
Restaurant
Swimming pool
Fitness room/Gym
Business centre
High-speed internet
Room options
Standard Family Suite (Pool View)
Standard Suite (Limited Pool View)
Standard Twin Suite (Pool View)
Junior Suite
Royal Suite
Room details
Standard Single Suite (Pool View)
Standard Twin Room
Standard Double Or Twin Family Suite
Standard Suite (Pool View)
Suite Classic Sofa Bed
Ambassador Queen Suite with Extra Bed
Standard Twin Family Suite (Pool View) with Extra Bed
Standard Suite with Extra Bed
Standard Suite
Room details
Deluxe Room, 1 Double Bed, Poolside
Privilege Room
Standard Double Or Twin Family Suite with Sofa
Standard Triple Suite
Family Room, 1 Double Bed, Poolside
Single Deluxe Room
Standard Family Suite
Presidential Suite
Poolside Twin Suite
Family Room, 1 Double Bed, Poolside 1 Double Bed
Deluxe Room, 1 Double Bed, Garden View 1 Double Bed
Classic Suite, 1 Queen Bed with Sofa Bed (1 Queen Bed and 1 Double Sofa Bed)
Standard Double Or Twin Suite
Deluxe Room, 1 Double Bed, Garden View
Ambassador Room
Superior Suite
Ambassador Suite
Room details
Standard King Suite
Grand Deluxe Room
Standard Twin Suite (Pool View) with Extra Bed
Family Standard Suite
Room details
Standard Double Or Twin Suite (Pool View)
Privilege Twin Suite
Poolside Suite
Double Room Deluxe Garden View
Deluxe Room, 1 Double Bed, Garden View
Privilege Double Suite
Grand Room, 1 Double Bed, Resort View
Standard Quadruple Suite
Standard Twin Suite with Extra Bed
Standard Double Suite
Standard Twin Family Suite
Privilege Suite with Extra Bed
Standard Twin Family Suite with Extra Bed
Deluxe, All-Inclusive, Larger Guest Room, 1 Double, Sofa Beds: 2, Garden View
Poolside Deluxe Room
Privilege Double Or Twin Suite
Prestige Suite
Deluxe Double Room
Royal Queen Suite
Family Deluxe Poolside Room
Pool Side Suite
Room details
Standard Queen Suite
Standard Single Suite
Privilege Suite
Room details
Standard Room
Privilege Single Suite
Single Deluxe
Deluxe Room, 1 Double Bed, Poolside 1 Double Bed
Family Room Pool Side
Classic Suite, 1 Queen Bed with Sofa Bed
1 Bedroom Standard Family Room
Standard Room (Pool View)
Family Room, 1 Double Bed, Poolside
Deluxe Room
Standard Twin Suite
Family Deluxe Room
Poolside Double Suite
5 Bedroom Standard House
Standard Twin Family Suite (Pool View)
Ambassador Queen Suite
Deluxe Room, 1 Double Bed, Poolside
Family Pool Side Suite
Room details
Guest reviews of Eden Andalou Suites, Aquapark & Spa All Inclusive
8.9
Fabulous
Based on 2,647 verified reviews
Who stays here?
Business
2%
Couple
26%
Family
51%
Group
18%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Eden Andalou Aquapark & Spa, guests often highlight very friendly staff, spacious rooms, a family focused aquapark and pools, and abundant buffet choices, plus a quiet out of town location helped by a handy free shuttle into Marrakech.
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What guests think
At Eden Andalou Aquapark & Spa, guests often highlight very friendly staff, spacious rooms, a family focused aquapark and pools, and abundant buffet choices, plus a quiet out of town location helped by a handy free shuttle into Marrakech.
Common drawbacks include some dated areas, cold or partially heated slides, and extra charges within the all inclusive (for example, ice cream or indoor pool), with evening entertainment and activities better for families than for couples or teens. Rooms are generally large and comfortable but a few report maintenance issues, noisy ventilation or AC, and unreliable WiFi. Overall, expect a lively, family oriented resort with strong service and good value but some inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
Multiple reviews praise the pools, large waterpark, daily activities and evening shows, with a free shuttle into Marrakech and a spa many enjoyed. Recurring drawbacks include cold or partly heated slides, some dated areas, and extra charges for the indoor pool; the gym was closed or limited for a few stays.
Related guest reviews
8
RIDA
22 Oct 2025
·
Stayed 2 nights
Je suis très satisfaite de mon séjour dans cet hôtel ! Le personnel est top, souriant et à l’écoute. La nourriture est bonne, même si petit bémol pour un all inclusive : on ne se sert pas soi-même et on a parfois l’impression d’être un peu surveillé sur les portions. L’aquapark et les piscines sont super, parfaits pour passer de bons moments en famille. Seul regret : deux toboggans aquatiques dans l’espace enfants ne fonctionnaient pas, c’est dommage. J’espère que cela sera réparé pour notre prochain séjour, car le reste des installations est vraiment agréable. Les chambres sont propres, bien entretenues et confortables. Dans l’ensemble, j’ai passé un excellent séjour. Je reviendrai avec plaisir et je recommande cet hôtel !
Je suis très satisfaite de mon séjour dans cet hôtel ! Le personnel est top, souriant et à l’écoute. La nourriture est bonne, même si petit bémol pour un all inclusive : on ne se sert pas soi-même et on a parfois l’impression d’être un peu surveillé sur les portions. L’aquapark et les piscines sont super, parfaits pour passer de bons moments en famille. Seul regret : deux toboggans aquatiques dans l’espace enfants ne fonctionnaient pas, c’est dommage. J’espère que cela sera réparé pour notre prochain séjour, car le reste des installations est vraiment agréable. Les chambres sont propres, bien entretenues et confortables. Dans l’ensemble, j’ai passé un excellent séjour. Je reviendrai avec plaisir et je recommande cet hôtel !
8
Sanaa
29 Jun 2025
·
Stayed 3 nights
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
10
gilbert
27 Oct 2025
·
Stayed 4 nights
Premier séjour en famille. L’hôtel est incroyablement propre. Le personnel est aux petits soins ils son géniaux. Les piscines de l’hôtel sont refaites à neuf donc très bien. Le parc aquatique est très sécurisé et surveillé donc top pour les familles nombreuses comme nous. Nous avons essayé le spa avec un hamam tout à fait superbe. Nous revenons de se séjour avec des images et des souvenirs incroyables de se beau pays.
Premier séjour en famille. L’hôtel est incroyablement propre. Le personnel est aux petits soins ils son géniaux. Les piscines de l’hôtel sont refaites à neuf donc très bien. Le parc aquatique est très sécurisé et surveillé donc top pour les familles nombreuses comme nous. Nous avons essayé le spa avec un hamam tout à fait superbe. Nous revenons de se séjour avec des images et des souvenirs incroyables de se beau pays.
10
Willy
27 Oct 2025
·
Stayed 5 nights
Les chambres sont très propres et d'une très grande superficie. Le personnel au restaurant est très gentil, souriant, le chef est chaleureux, les serveuses et serveurs extrêmement aimables, un grand merci à Taoufik et à Amed. Les barmans ont toujours le sourire. Beaucoup d'activités et plein d'excursions. Le massage ainsi que le hammam étaient prodigieux. C'était une très belle expérience.
Les chambres sont très propres et d'une très grande superficie. Le personnel au restaurant est très gentil, souriant, le chef est chaleureux, les serveuses et serveurs extrêmement aimables, un grand merci à Taoufik et à Amed. Les barmans ont toujours le sourire. Beaucoup d'activités et plein d'excursions. Le massage ainsi que le hammam étaient prodigieux. C'était une très belle expérience.
8
Susan
19 Oct 2025
·
Stayed 7 nights
Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
8
Lylian
26 Apr 2025
·
Stayed 4 nights
Séjour très agréable. Le personnel très attentionné et réactif. Service de navette gratuite pour aller dans le centre c'est très bien. Dommage qu'il n'y ait qu'une seule piscine chauffée (prise d'assaut par les familles et leurs enfants)
Séjour très agréable. Le personnel très attentionné et réactif. Service de navette gratuite pour aller dans le centre c'est très bien. Dommage qu'il n'y ait qu'une seule piscine chauffée (prise d'assaut par les familles et leurs enfants)
10
Diane
23 Dec 2022
·
Stayed 19,348 nights
Great location just 15 minutes from the airport, close to get transfer into town, or other site seeing places. The water park was a win for the kids! Food was outstanding every day. Good gym facilities and excellent massages on offer. Staff were brilliant- especially Raf, Mousse, Hind, Simo to name a few. Beds were super comfortable and rooms were large. Some quieter rooms some closer and busier which we chose to be close to the pool side. Excellent all around
Great location just 15 minutes from the airport, close to get transfer into town, or other site seeing places. The water park was a win for the kids! Food was outstanding every day. Good gym facilities and excellent massages on offer. Staff were brilliant- especially Raf, Mousse, Hind, Simo to name a few. Beds were super comfortable and rooms were large. Some quieter rooms some closer and busier which we chose to be close to the pool side. Excellent all around
10
Phillip
7 Nov 2025
·
Stayed 4 nights
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
10
Sheedah
3 Dec 2024
·
Stayed 6 nights
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
10
Simon
13 Nov 2025
·
Stayed 9 nights
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the hotel and rooms as very clean and well maintained. However, a few report ants in rooms, late or inconsistent housekeeping, and areas showing wear.
Related guest reviews
10
Michael
24 Jul 2025
·
Stayed 12 nights
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
10
Frid Azad
27 Dec 2025
·
Stayed 7 nights
Väldigt rent och rymligt rum. Trevlig personal och mycket bra service. Maten var suverän!
Väldigt rent och rymligt rum. Trevlig personal och mycket bra service. Maten var suverän!
4
Younes
3 Aug 2024
·
Stayed 4 nights
Very good hotel for kids, good service . Room moderne but not clean enough for family stay . Always problems with cleaning staff sometimes they are very rude and late to clean ,towels always missing.
Very good hotel for kids, good service . Room moderne but not clean enough for family stay . Always problems with cleaning staff sometimes they are very rude and late to clean ,towels always missing.
4
Akram
3 Sept 2025
·
Stayed 3 nights
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
10
Eloise
19 Oct 2025
·
Stayed 9 nights
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
8
Muhammad Fraz
21 Nov 2025
·
Stayed 3 nights
Staff was friendly, rooms were clean , decent restaurant's
Staff was friendly, rooms were clean , decent restaurant's
4
Agathe
26 Jul 2023
·
Stayed 7 nights
Il y avais plein de fourmis dans notre chambre, propreté moyen, le confort très décevant et la direction n'a aucune réponse à nous donner...Nous avons l'habitude de voyage avec nos enfants, nous sommes extrêmement déçu de ce complexe. Le seul point positif a été les équipes d'animation. Le rapport qualité / prix n'est pas du tout au rendez vous.
Il y avais plein de fourmis dans notre chambre, propreté moyen, le confort très décevant et la direction n'a aucune réponse à nous donner...Nous avons l'habitude de voyage avec nos enfants, nous sommes extrêmement déçu de ce complexe. Le seul point positif a été les équipes d'animation. Le rapport qualité / prix n'est pas du tout au rendez vous.
10
Hadj Sami
12 Jan 2026
·
Stayed 2 nights
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
4
Louise
9 Sept 2025
·
Stayed 4 nights
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
10
Nadia
3 Aug 2024
·
Stayed 8 nights
Hotelet er flott , kjempe hyggelige personalet. Spesielt til Hafsa servitøren kjempe hyggelig passer godt på alle gjestene. Men alle ansatte her er kjempe hyggelige og de i resepsjonen var alltid behjelpelige . Er her nesten vært år og ønsker å være her igjen til neste år. Kjempe god mat . Outman som også er kjent som smiley var en solstråle og meget hyggelig. Renholdspersonalet beste jeg har møtt.
Hotelet er flott , kjempe hyggelige personalet. Spesielt til Hafsa servitøren kjempe hyggelig passer godt på alle gjestene. Men alle ansatte her er kjempe hyggelige og de i resepsjonen var alltid behjelpelige . Er her nesten vært år og ønsker å være her igjen til neste år. Kjempe god mat . Outman som også er kjent som smiley var en solstråle og meget hyggelig. Renholdspersonalet beste jeg har møtt.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are repeatedly described as large and comfortable, with many families appreciating the space. Some guests note dated fixtures, bathroom issues, noisy ventilation or AC, and missing in room tea or coffee; WiFi can be unreliable.
Related guest reviews
10
Michael
24 Jul 2025
·
Stayed 12 nights
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
8
Jennifer
27 Feb 2025
·
Stayed 3 nights
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
6
Shazia
18 Aug 2025
·
Stayed 6 nights
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
10
Hadj Sami
12 Jan 2026
·
Stayed 2 nights
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
8
nasima Akhtar
1 Mar 2025
·
Stayed 6 nights
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
8
mohammad
26 Aug 2023
·
Stayed 5 nights
Very nice hotel. Waterpark was great. Wifi was unreliable though. Excellent food in the all inclusive and free shuttle to city centre was a bonus.
Very nice hotel. Waterpark was great. Wifi was unreliable though. Excellent food in the all inclusive and free shuttle to city centre was a bonus.
6
Roseline
17 Nov 2025
·
Stayed 7 nights
Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
8
Soneya
8 Jun 2025
·
Stayed 6 nights
Everything was good apart from the shower room the water pressure was very low which is not good for a 5* rated hotel.
Everything was good apart from the shower room the water pressure was very low which is not good for a 5* rated hotel.
10
Dave
31 Mar 2025
·
Stayed 7 nights
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
8
Anne
3 May 2025
·
Stayed 5 nights
The resort is really nice however a bit outdated for a marriott 5 star property. Also there was not much entertainment for teenagers. You could consider a pooltable, or gaming arcade, hangout for teenagers, activities, etc. The taps in the bathroom nearly came off the wall and inconvenient standing in the bathtub and having to hold the shower in your hand. Otherwise food was great! Lovely staff, and overall great location. Oh yes and 1 more remark, the music at the pool was really too loud during the day. Sometimes you just want to chill and relax on a relaxchair and read a book. Was impossible.
The resort is really nice however a bit outdated for a marriott 5 star property. Also there was not much entertainment for teenagers. You could consider a pooltable, or gaming arcade, hangout for teenagers, activities, etc. The taps in the bathroom nearly came off the wall and inconvenient standing in the bathtub and having to hold the shower in your hand. Otherwise food was great! Lovely staff, and overall great location. Oh yes and 1 more remark, the music at the pool was really too loud during the day. Sometimes you just want to chill and relax on a relaxchair and read a book. Was impossible.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive and hardworking across departments, from animation to restaurant teams. Some guests, however, experienced slow or unhelpful reception or admin, rude staff in the spa or tour office, and occasional check in or keycard issues.
Related guest reviews
10
Wendy
11 Mar 2025
·
Stayed 7 nights
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
10
Eloise
19 Oct 2025
·
Stayed 9 nights
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
10
Mona
11 Jan 2026
·
Stayed 1 night
Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
10
Hadj Sami
12 Jan 2026
·
Stayed 2 nights
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
10
Shazna
9 Oct 2025
·
Stayed 3 nights
We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
4
Louise
9 Sept 2025
·
Stayed 4 nights
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
10
Dave
31 Mar 2025
·
Stayed 7 nights
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
10
Joel
28 Jul 2025
·
Stayed 3 nights
The property made our honeymoon special by greeting us with rose petals and roses upon entry to our rooms at the Hotel. They accommodated us free of charge with early check in. Very friendly and helpful staff save and except the attendants at the “boutique” who were piggish with nasty attitudes. They ought to be changed or fired immediately as they brought down the general management and pleasantness of the otherwise perfect experience. Will recommend anyone to visit but stay away from the gift shop masking as a boutique with terrible staff and service.
The property made our honeymoon special by greeting us with rose petals and roses upon entry to our rooms at the Hotel. They accommodated us free of charge with early check in. Very friendly and helpful staff save and except the attendants at the “boutique” who were piggish with nasty attitudes. They ought to be changed or fired immediately as they brought down the general management and pleasantness of the otherwise perfect experience. Will recommend anyone to visit but stay away from the gift shop masking as a boutique with terrible staff and service.
6
Pabel
24 Feb 2025
·
Stayed 3 nights
The staff in the spa who works at the reception is very rude.Few people had encounters with her.Otherwise ok.
The staff in the spa who works at the reception is very rude.Few people had encounters with her.Otherwise ok.
10
Nuala
19 Feb 2026
·
Stayed 5 nights
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
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AI-generated summary based on recent guest reviews
Location
Set outside central Marrakech, the hotel is quiet and about 15–20 minutes from the airport and medina. A free shuttle helps access the city, but advance booking is recommended and there is little within walking distance.
Related guest reviews
10
Michael
24 Jul 2025
·
Stayed 12 nights
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
8
Sanaa
29 Jun 2025
·
Stayed 3 nights
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
8
Jennifer
27 Feb 2025
·
Stayed 3 nights
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
10
SYEDUL
29 Aug 2024
·
Stayed 6 nights
Excellent hotel where the staff always happy to help. Food was very good and you'll find something for everyone. Entertainment was good and staff try their best. Water park is few minutes walk from hotel and is good and pretty quiet. 20 mins from the airport. Free pick up from the airport one-way.
Excellent hotel where the staff always happy to help. Food was very good and you'll find something for everyone. Entertainment was good and staff try their best. Water park is few minutes walk from hotel and is good and pretty quiet. 20 mins from the airport. Free pick up from the airport one-way.
8
nasima Akhtar
1 Mar 2025
·
Stayed 6 nights
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
10
Phillip
7 Nov 2025
·
Stayed 4 nights
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
10
Sheedah
3 Dec 2024
·
Stayed 6 nights
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
8
Ifsa
6 Jul 2025
·
Stayed 2 nights
Lovely hotel. Staff all friendly. Around the hotel nothing to do.
Lovely hotel. Staff all friendly. Around the hotel nothing to do.
10
SYEDUL
29 Aug 2024
·
Stayed 7 nights
An amazing hotel where the staff are outstanding and always happy to help. Food was very good and you'll find something to suit your taste from local cuisines to grilled BBQ served outside. Entertainment was average but staff try their best. Water park is 5 minutes walk from rooms and is really good and quiet. 20 mins from the airport. Free pick up from the airport. They have plenty of staff during lunch and dinner which is very helpful. Highly recommended hotel.
An amazing hotel where the staff are outstanding and always happy to help. Food was very good and you'll find something to suit your taste from local cuisines to grilled BBQ served outside. Entertainment was average but staff try their best. Water park is 5 minutes walk from rooms and is really good and quiet. 20 mins from the airport. Free pick up from the airport. They have plenty of staff during lunch and dinner which is very helpful. Highly recommended hotel.
8
Martyn
8 Apr 2024
·
Stayed 7 nights
Overall great holiday for a mix of family time and exploring Marrakesh. The hotel was clean and had plenty to offer with great friendly staff. The tour office in the hotel offers plenty of options to explore the area either with a driver or a driver and guide so can adjust to your requirements. As a family we really enjoyed the food on offer which was a mix of traditional local dishes and other stuff like fresh pizza/pasta. Few points to note, the free airport transfer is pickup only, you have to pay for the return trip (about £20). To arrange the pickup I had to call the hotel to get an email address off them which cost me £12 as they did not supply on booking or answer the hotels.com message. The gym only opens at strange times ie from 10 in the morning so cannot use before breakfast or later in the day. There is no ice cream as part of all inclusive if your kids are expecting it. And to buy they are £5 each. Free shuttle to/from Marrakesh runs until about 8pm so if you go at night you have to make your own way back which is easy via taxi for about £20.
Overall great holiday for a mix of family time and exploring Marrakesh. The hotel was clean and had plenty to offer with great friendly staff. The tour office in the hotel offers plenty of options to explore the area either with a driver or a driver and guide so can adjust to your requirements. As a family we really enjoyed the food on offer which was a mix of traditional local dishes and other stuff like fresh pizza/pasta. Few points to note, the free airport transfer is pickup only, you have to pay for the return trip (about £20). To arrange the pickup I had to call the hotel to get an email address off them which cost me £12 as they did not supply on booking or answer the hotels.com message. The gym only opens at strange times ie from 10 in the morning so cannot use before breakfast or later in the day. There is no ice cream as part of all inclusive if your kids are expecting it. And to buy they are £5 each. Free shuttle to/from Marrakesh runs until about 8pm so if you go at night you have to make your own way back which is easy via taxi for about £20.
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AI-generated summary based on recent guest reviews
Dining
Buffets are frequently praised for variety and taste, with live stations and daily grills mentioned in several reviews. Repeated critiques note repetitive menus, some extra charges in the all inclusive (e.g., ice cream or certain drinks), and occasional inconsistencies such as a weaker à la carte experience.
Related guest reviews
8
Rehana
1 Jun 2025
·
Stayed 7 nights
Breakfast: No baked beans or hash browns. Drinks: Pina colada, had to pay extra. Evening entertainment: wasn't good.
Breakfast: No baked beans or hash browns. Drinks: Pina colada, had to pay extra. Evening entertainment: wasn't good.
10
Wendy
11 Mar 2025
·
Stayed 7 nights
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
10
Eloise
19 Oct 2025
·
Stayed 9 nights
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
6
Shazia
18 Aug 2025
·
Stayed 6 nights
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
10
Hadj Sami
12 Jan 2026
·
Stayed 2 nights
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
10
Simon
23 Feb 2025
·
Stayed 7 nights
Family of 4 including 6 and 9 year old girls. My thoughts: 1. Previous reviews about the hotel needing some updating are now out of date. It’s in very good condition following what looks like recent and ongoing refurbishments. 2. There are a LOT of staff and so always well looked after. Nearly all very nice, kind, helpful and friendly. Only exception is the booking office who weren’t great and at one point had a tether loud shouting saga (not sure what it was about). Rest were great and I’d rate highly. 3. Main restaurant (Atlas) was very good. Great choice of food for all ages and tasty. Normally had an extra bbq section most lunchtimes / dinners as well. Fez restaurant (where you normally get on free sitting a week) was actually a lot worse - food wasn’t great and some of it cold. 4. Entertainment was good. Fun nightly shows and ongoing activities for kids and adults alike. 5. Swimming pools. We went during February half term so conditions were never going to be wonderful but the smaller pool was nicely heated (great to stay in, harder to get out!). No one used the bigger pool as not heated but looks beautiful for the hotter months. 6. Water park was great. Again, felt like it had been through a recent renovation. About 8 slides were heated which helped during the cold period we were there. During hotter periods it would be even better. 7. Location - it’s about 15 mins to the airport and 20 minute cab into town that costs about 150 dirham. Overall rate it highly
Family of 4 including 6 and 9 year old girls. My thoughts: 1. Previous reviews about the hotel needing some updating are now out of date. It’s in very good condition following what looks like recent and ongoing refurbishments. 2. There are a LOT of staff and so always well looked after. Nearly all very nice, kind, helpful and friendly. Only exception is the booking office who weren’t great and at one point had a tether loud shouting saga (not sure what it was about). Rest were great and I’d rate highly. 3. Main restaurant (Atlas) was very good. Great choice of food for all ages and tasty. Normally had an extra bbq section most lunchtimes / dinners as well. Fez restaurant (where you normally get on free sitting a week) was actually a lot worse - food wasn’t great and some of it cold. 4. Entertainment was good. Fun nightly shows and ongoing activities for kids and adults alike. 5. Swimming pools. We went during February half term so conditions were never going to be wonderful but the smaller pool was nicely heated (great to stay in, harder to get out!). No one used the bigger pool as not heated but looks beautiful for the hotter months. 6. Water park was great. Again, felt like it had been through a recent renovation. About 8 slides were heated which helped during the cold period we were there. During hotter periods it would be even better. 7. Location - it’s about 15 mins to the airport and 20 minute cab into town that costs about 150 dirham. Overall rate it highly
8
Guruprasad
5 Nov 2024
·
Stayed 5 nights
Decent resort. Food was very repetitive and meat was not very good quality. The staff were fantastic though.
Decent resort. Food was very repetitive and meat was not very good quality. The staff were fantastic though.
10
Simon
13 Nov 2025
·
Stayed 9 nights
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
10
Juliana
3 Oct 2024
·
Stayed 5 nights
We had a fantastic time at the Eden Andalou hotel. The food was excellent, offering a wide variety of options to suit all tastes. The staff were incredibly friendly, polite, and always willing to help, which made our stay even better. The entertainment was fun and added a lively atmosphere to the evenings. Overall, we were very impressed and will definitely return, recommending it to friends and family as well.
We had a fantastic time at the Eden Andalou hotel. The food was excellent, offering a wide variety of options to suit all tastes. The staff were incredibly friendly, polite, and always willing to help, which made our stay even better. The entertainment was fun and added a lively atmosphere to the evenings. Overall, we were very impressed and will definitely return, recommending it to friends and family as well.
10
Nuala
19 Feb 2026
·
Stayed 5 nights
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
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AI-generated summary based on recent guest reviews
10
alecia
19 Feb 2023
·
Stayed 4 nights
All the staff were very attentive, polite and friendly they made my stay less stressful and enjoyable. Great choices of breakfast,lunch and dinner. Great for families, couples and single people.
All the staff were very attentive, polite and friendly they made my stay less stressful and enjoyable. Great choices of breakfast,lunch and dinner. Great for families, couples and single people.
Property policies
Check-in
Check-out
Check-in from 15:00
Before 12:00
FAQs about Eden Andalou Suites, Aquapark & Spa All Inclusive
Is parking available at the property?
Yes, parking is available on-site and is complimentary for guests. However, it may be limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of MAD 500 per accommodation, per stay, plus a one-time cleaning fee of MAD 500. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for an additional fee.
Are airport shuttle services available?
Yes, complimentary airport shuttle services are available 24 hours. Guests must contact the property 48 hours prior to arrival to arrange pick-up.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to contact the property for details.
What is the location of the property in relation to key landmarks?
The hotel is located in the suburbs of Marrakech, approximately 4 miles (6.5 km) from Samanah Golf Club and 6.9 miles (11.1 km) from Menara Gardens. It is also just 0.3 km from Eden Aquapark.
Does the property have a swimming pool?
Yes, the property features three outdoor pools, including a heated pool and a children's pool. Pool access is available from 9:00 AM to 6:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified, so guests should inquire directly for details.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for information regarding additional sleeping arrangements.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-06: NO DATA
- 2026-11-07: 288.2167454388428USD
- 2026-11-08: 241.84588718806458USD
- 2026-11-09: 243.72793239216614USD
- 2026-11-10: 226.90659211413575USD
- 2026-11-11: 212.87013652084352USD
- 2026-11-12: 213.96560942381288USD
- 2026-11-13: 199.37397634757994USD
- 2026-11-14: 185.99551203186036USD
- 2026-11-15: 174.8558712444763USD
- 2026-11-16: 183.85824370083617USD
- 2026-11-17: 174.8558712444763USD
- 2026-11-18: 183.85824370083617USD
- 2026-11-19: 186.48257218684387USD
- 2026-11-20: 175.01683563693237USD
- 2026-11-21: 181.69687493193055USD
- 2026-11-22: 168.3367963419342USD
- 2026-11-23: 183.85824370083617USD
- 2026-11-24: 183.85824370083617USD
- 2026-11-25: 182.7748295208435USD
- 2026-11-26: 183.85824370083617USD
- 2026-11-27: 177.12522426187132USD
- 2026-11-28: 165.87327917573546USD
- 2026-11-29: 185.83250667077635USD
- 2026-11-30: 187.2041056210327USD
- 2026-12-01: 187.2041056210327USD
- 2026-12-02: 184.46015936535645USD
- 2026-12-03: 187.2041056210327USD
- 2026-12-04: 187.03143967510985USD
- 2026-12-05: 184.46015936535645USD
- 2026-12-06: 185.83250667077635USD
- 2026-12-07: 187.2041056210327USD
- 2026-12-08: 185.83250667077635USD
- 2026-12-09: 185.83250667077635USD
- 2026-12-10: 184.46015936535645USD
- 2026-12-11: 184.46015936535645USD
- 2026-12-12: 184.46015936535645USD
- 2026-12-13: 184.46015936535645USD
- 2026-12-14: 185.83250667077635USD
- 2026-12-15: 184.46015936535645USD
- 2026-12-16: 187.2041056210327USD
- 2026-12-17: 184.46015936535645USD
- 2026-12-18: 196.59235721264648USD
- 2026-12-19: 196.59235721264648USD
- 2026-12-20: 243.53368320300294USD
- 2026-12-21: 241.85794591104127USD
- 2026-12-22: 243.53368320300294USD
- 2026-12-23: 318.67218135324094USD
- 2026-12-24: 337.47028478778077USD
- 2026-12-25: 318.4023653006287USD
- 2026-12-26: 318.67218135324094USD
- 2026-12-27: 318.4023653006287USD
- 2026-12-28: 337.47028478778077USD
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 337.47028478778077USD
- 2027-01-02: 337.47028478778077USD
- 2027-01-03: 187.2041056210327USD
- 2027-01-04: 171.00881546154784USD
- 2027-01-05: 184.46015936535645USD
- 2027-01-06: 187.2041056210327USD
Popular amenities
Parking
Restaurant
Swimming pool
Fitness room/Gym
Business centre
High-speed internet
Services
Business centre
Concierge
Tour desk
Elevator/Lift
24-hour reception
Dry cleaning
Babysitting/Child services
Currency exchange
Multilingual staff
Safe-deposit box
ATM/Cash machine
Wake-up service
Meeting rooms
Laundry service
Shops
Ticket service
Luggage storage
Designated smoking area
Shops in hotel
Souvenirs/Gift shop
Express check-in/check-out
Parking
Parking
Airport shuttle
Free parking
Internet
High-speed internet
Free wi-fi
General
Restaurant
Massage/Beauty centre
Air conditioned
Sauna
Mini bar
Cable/Satellite TV
Hair dryer
TV
Salon
Jacuzzi
Massage
Spa & wellness centre
Steam bath
Kids club
Activities
Fitness room/Gym
Swimming pool
Garden
Water activities
Billiards
Dart board
Playground
Child pool
Pool outdoor
Games available