Is parking available at the property?

Free self parking is available on-site, though it is limited. No reservation is required.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 8:30 PM, and check-out is at 10:00 AM. Guests planning to arrive after 8:30 PM should contact the property in advance for check-in instructions.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of NZD 20.00 per person. Shuttle services can be arranged 24 hours a day.

Where is the property located in relation to local attractions?

The property is situated in Taupō (Hilltop), just 0.1 km from Taupō Hot Springs and within a 5-minute drive of Lake Taupō. Other nearby attractions include Waipahihi Botanical Gardens (0.6 km) and Wairakei Geothermal Power Station (0.9 km).

Does the property have a swimming pool?

The property features 12 indoor and 2 outdoor swimming pools, including a seasonal outdoor pool and a children's pool. Guests are charged a fee of NZD 14 per person, per night to access the pools.

Taupo Debretts Spa Resort - Holiday Park in New Zealand

Average nightly price at Taupo Debretts Spa Resort by month, last 12 months (USD)
Month	Average price
January	$98
February	$95
March	$77
April	$78
May	$67
June	$60
July	$77
August	$75
September	$77
October	$70
November	$79
December	$87

What guests think

At Taupo Debretts Spa Resort, travelers highlight family‑friendly stays with easy access to hot pools and a water park, spacious cabins and chalets, and a quiet, out‑of‑town setting, alongside generally friendly staff but mixed cleanliness and maintenance.

Many enjoy the playground and bounce pillow for kids, though some rooms feel dated, thin‑walled, or short on equipment or heating. Guests often note that pool access costs extra and parts may be closed during renovations, and on‑site dining is limited so self‑catering is common. Expect a relaxed, family‑oriented holiday base with variable polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Hot pools and the water park are a major draw, with playgrounds and a bounce pillow popular for families. However, parts are dated or under renovation, slides or pools can be closed, and access is usually at extra cost.

Related guest reviews

10

James

Jan 16, 2025

·

Stayed 1 night

Stayed for just one night with our kids aged 8 & 10 in a self-contained cabin right across from the playground with the trampoline, which was awesome. Just a few steps away was the giant bouncing pillow which the kids loved. The cabin was comfortable enough, though you can definitely see the wear and tear from over the years. It was great being able to walk to the spa/water park area, though given how small they are and that they're under renovation (1 pool and 1 of the hydroslides were closed), I feel like paying overnight guests should be able to go for free or get a larger discount. Overall we enjoyed our stay but there are definitely things that could be updated/improved on the property in future.

8

Don

Mar 10, 2025

·

Stayed 1 night

DeBretts facilities were excellent and catered for our needs. Very quiet at night. Proximity to hot pools excellent. Once pools are finished their upgrade the stay will be even better

8

Gina

Sep 26, 2025

·

Stayed 2 nights

Great location and facilities. Nice clean spacious rooms. Friendly and helpful staff. We also loved the hot pools and kids loved the hydro slides!

10

mark

Jan 10, 2025

·

Stayed 2 nights

A great place for Children and Families, Safe, parking is good. staff are very helpful and lots of activities. 5 mins drive to the town but far away to feel relaxed. I would highly recommend Taupo DeBretts Spa Resort

6

Kennith

Aug 3, 2025

·

Stayed 3 nights

The unit was great and clean, and conveniently placed. No rubbish bags replaced after taken away. Very dissapointed the pools were closed during our stay.

10

Ki Wi

Nov 15, 2024

·

Stayed 1 night

Location great, plenty for the kids to do, cabin was clean and safe. Facilities were top notch and great access to the hot pools.

10

Michael

Jan 24, 2025

·

Stayed 4 nights

Excellent 4 night stay in 2 Bed Chalet. Room service was unexpected but very welcomed. Waterpark was open from 08:00 to 20:30 so great for dipping in and out around other trips. Discounted rate for customers but would have made sense for the option of a Pass to tie in with length of visit, but minor irritation. Overall totally recommended!

8

Lloyd

Oct 31, 2024

·

Stayed 1 night

Loved the private mineral pools nice to soak in. Room was clean and comfortable, Hilton hotel next door had a nice restaurant and bar which was convenient without us having to pay Hilton rates for a room.

8

Nick

Feb 7, 2023

·

Stayed 1 night

Cabin was well presented & well appointed. Only "complaint"is that access to the pools is önly"discounted rate rather than being included in the package

8

Kirsty

Jul 1, 2025

·

Stayed 1 night

Great having the hot pools close by, but not invkuded in room rate.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness varies: many guests found cabins and shared bathrooms very clean, but others reported mould, missed servicing, ants, and poorly cleaned rooms or utensils. Housekeeping consistency appears to be the main gap.

Related guest reviews

6

Tony

Aug 13, 2023

·

Stayed 1 night

The property was is good location and our cabin overlooked Lake Taupo in the distance. However the cabin felt dirty with hairs on the toilet seat and in the bed. There was dirt marks in the walls in the bathroom and although we were a couple we had a unit with a locked adjoining door which meant we heard absolutely everything going in in the next cabin. The TV remote wasn't working which I believe just was down to needing new batteries. It's was convenient for what we wanted it for but needs a lot of work on cleanliness

4

Toni

Oct 19, 2025

·

Stayed 1 night

Blinds in room had black mould in motel 7. Received a disabled room which we did not book. If you have disabled rooms you need to advise customers of this. Mould on bathroom window frames but I can forgive this as it is a high humidity area.

10

Lloyd

Oct 29, 2025

·

Stayed 1 night

We were very happy with the night we stayed clean room and comfortable bed

8

Wendy

Jun 22, 2025

·

Stayed 1 night

Great cabin, clean, warm with good kitchenette and very close to the bathroom. Bathroom was of excellent standard, modern, underfloor heating, very clean.

10

Lee-Anne

Aug 4, 2024

·

Stayed 2 nights

Our stay was lovely, our accomodation was clean tidy and just what we needed, staff were super friendly and helpful.

2

Clare

Aug 14, 2024

·

Stayed 1 night

Dirty, unwashed linen, urine smell, hair in bathroom, no ventilation. Unhelpful, rude staff members.

6

Yolanda

Jan 17, 2025

·

Stayed 3 nights

Nice size units but the cleanliness could use some work. Could not use barbecue as it looks like it hasn’t been cleaned in weeks, mold on the shower door etc

8

Erin

Jan 15, 2026

·

Stayed 1 night

Accommodation was clean & tidy, Spacious with a full sized fridge & kitchen Ladies at Reception were super friendly & helpful

6

Jay

Nov 19, 2023

·

Usually we stay in a villa but there were none available, so booked a cabin for 2 nights. Usually we have a great experience (for which we gave 5 stars) but this time even the cabin wasn’t vacuumed prior to our check-in. My baby plays on the floor so that wasn’t a great start. We had the service requested sign out the next day but came back to only towels having been dropped off and that’s it, again, not even a vacuum or empty of bin in room (having a baby with us, this wasn’t ideal). Beds weren’t made also. I couldn’t find anything in our booking to say there is no service available in these rooms so if that’s the case, maybe it should be included in the booking info for cabins. There was also a party in a large marquee just outside our room. Would have been great to get a heads up about that from the accommodation (ie. we had a baby with us). Aside from that, they said reception is open until 8.30pm, we got there 5 or 10 minutes prior and it had been closed for awhile as lights were off and nobody around. Just something to note if you are hoping to catch them and running close to time. They did stick a note to the door for us with instructions. Overall just wasn’t a great experience this time around unfortunately.

4

Michael

Feb 2, 2024

·

Stayed 1 night

Our room hadn’t been cleaned properly with half eaten lunch that we could only assume was left by the cleaner sitting on our couch, there was also a used towel and bandaid in our shower. The staff were helpful enough to upgrade us for the troubles however still a bit disappointing.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Accommodation ranges from basic cabins to spacious chalets with kitchens and some lake views. Several reviews note dated décor, thin walls or adjoining doors causing noise, and occasional heating or equipment shortfalls.

Related guest reviews

8

Aaron

Apr 28, 2025

·

Stayed 1 night

We were booked in the 2-bedroom chalet. It was spacious with a seperate toilet and shower. The place was clean but dated. The sink did not have space to place toiletries, a porper vanity would have served better. Note there are no working heaters in the bedrooms so we needed to leave the bedroom doors open so that the heat from the heatpump in the lounge could flow in and warm the rooms. The staff were polite enough but didn't go out of their way to help. There was no hot chocolate provided, not sure if they ran out (it was very busy at the site) but the staff didn't bother with any help or explanation when asked if they had any. The hot pools were nice, our little one enjoyed it. Im not sure I would use it again as there were bits floating in it and it just felt unhygienic.

8

Daniel

Apr 14, 2025

·

Stayed 1 night

Just looking for somewhere to stay for the night on the way to Auckland.. Room was cheap and the lady at reception upgraded me to a unit with ensuite. Had everything I needed

10

Tyson

Jul 17, 2025

·

Stayed 2 nights

The view of the lake was awesome and when the sky was clear you could see Mt ruapehu from our lodging. The heated floor was a bonus for the winter chill and the beds were nice and soft. Town was down the road and family activities were close by. Was an amazing time for me and my family.

6

Maria

Dec 29, 2023

·

Stayed 1 night

The Cabin had very thin walls, thus you could hear everything from outside and the neighbooring part (double-cabin)

8

kendyl

Nov 11, 2025

·

Stayed 2 nights

Simplistic accommodation. Quiet and comfortable in the superior chalets. Could do with a heated towel rail and a working hairdryer.

8

Kim

Jun 18, 2023

·

Stayed 1 night

The unit was extremely tired and there was a lot of black mold around the windows. Not very appealing. Im not surprised with the amount of condensation. Could hear everything next door was doing and saying. Only a thin door between us

8

PJ

Jan 14, 2026

·

Stayed 1 night

The chalet we booked was nice and roomy and well equipped for our family group. Loved being able to walk down to the hot pools. Staff very helpful.

8

Julie

Jul 4, 2025

·

Stayed 1 night

Super convenient location near hot pools. We booked the cheapest cabin (without bathroom). It was perfectly located between reception and the amenities block, so everything was close. The check in staff was friendly and helpful. The room had a fantastic heat pump that kept the room lovely and warm on a cold night. The curtains blocked out the light really well. The only the negative - and the reason I won’t stay again - is because this room had zero sound proofing with the adjoining unit. We could hear word-for-word our neighbour’s phone conversation and TV when we went to bed, and were woken at 5.45am when she spent an hour thudding about 3,000 steps around the room, opening and shutting drawers and doors. Even our drink bottle sitting on the table was rattling when she walked around. I’m a light sleeper and I needed a decent sleep before doing a 3 hour drive, so the lack of soundproofing ruined an otherwise great stay.

10

Renee

Jan 9, 2025

·

Stayed 1 night

Great place to stay, stunning view of the lake a plenty of room in the cabin

8

Gary

Feb 20, 2025

·

Stayed 2 nights

Unfortunately we had a chalet with adjoining door to another chalet. Could hear everything from next door. Also 3km from town centre for restaurants. Not ideal.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful and accommodating, with smooth check-ins and occasional upgrades. There are also reports of unresponsive follow-up, early reception closure, and mixed attitudes.

Related guest reviews

10

Anita

Nov 3, 2023

·

Stayed 1 night

Great location and clean facilities. Very helpful staff.

10

Fiona

Oct 31, 2023

·

Stayed 1 night

Staff accommodated our needs well.

10

J

Jul 26, 2023

·

Stayed 1 night

Fantastic - informed them we would be arriving very late and they had everything organised and ready for us. Absolutely brilliant customer service

6

Kerry

Aug 18, 2025

·

Stayed 3 nights

We love De Bretts, but the finishing touches were missing this time. We paid $960 for 3 nights, the room wasn't serviced for 3 days, dishwasher liquid not supplied, service requests not followed up. Hot pool renovation is awesome and very cool for kids.

10

Rob

Nov 14, 2025

·

Stayed 1 night

Staff were amazing. Place was great.

10

Simon

Jan 29, 2026

·

Stayed 2 nights

The chalet was perfect for our family and well appointed with kitchen and own bathroom. Staff were really friendly and helpful. We enjoyed our stay.

4

Nicole

Dec 24, 2023

·

Stayed 5 nights

Unit itself was in good condition and clean. Disabled shower did flood bathroom though. Thermal pools a little dated and only small discount for being half closed for renovation. Main disappointment was staff not contacting me to let me know a couple of shirts were left behind. It took me afew days to work out hey were missing and even then my emails were never responded to. Nearly a week went before I eventually called them and they said yes they had shirts. But they could have contacted me the day we checked out and they found them. Mailing process is difficult especially when our accommodation address keeps changing as we travel.

10

Navin

Jul 8, 2025

·

Stayed 1 night

On call manager was really helpful

6

Debbie

Jul 31, 2024

·

Stayed 2 nights

Read that reception closed 8.30. Arrived 8.22 and it was closed. Needed info on pool as didnt know closing times. Room servicing looked very rushed and haphazard with rubbish left on floor 😑

8

Erin

Jan 15, 2026

·

Stayed 1 night

Accommodation was clean & tidy, Spacious with a full sized fridge & kitchen Ladies at Reception were super friendly & helpful

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Set a short drive from central Taupo, the resort is quiet with easy access to the on-site hot pools and nearby attractions, plus some lake views. Being out of the town center means restaurants are not always walkable.

Related guest reviews

8

Biju

Jan 16, 2025

·

Stayed 1 night

nice location

10

Dennis

Feb 9, 2023

·

Stayed 1 night

Great location.

10

Tyson

Jul 17, 2025

·

Stayed 2 nights

The view of the lake was awesome and when the sky was clear you could see Mt ruapehu from our lodging. The heated floor was a bonus for the winter chill and the beds were nice and soft. Town was down the road and family activities were close by. Was an amazing time for me and my family.

10

Thomas

Mar 21, 2025

·

Stayed 2 nights

Very nice vacation location and facilities. A bit out of town center so not so walkable to restaurants, however most people there were using the great cooking facilities on site, so no real disadvantage. Otherwise everything you could possibly imagine right there.

8

Jaime

Nov 10, 2025

·

Stayed 1 night

Great location

10

Te Amoroa

May 10, 2025

·

Stayed 1 night

Close to pools. Great cabins. Great facilities.

8

Peter

Aug 18, 2024

·

Stayed 2 nights

Handy to the hot pools and the Hilton. The area is growing with new food and petrol outlets close at hand.

10

Shirley

Nov 26, 2023

·

Stayed 1 night

Nice area, nice site, access to hotpools with reduced rates

10

Ben

Sep 25, 2024

·

Stayed 1 night

Great stay, Close to hot pools and very convenient to town

8

Gary

Feb 20, 2025

·

Stayed 2 nights

Unfortunately we had a chalet with adjoining door to another chalet. Could hear everything from next door. Also 3km from town centre for restaurants. Not ideal.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining is limited, and several guests self-cater using in-room kitchenettes. Some used the Hilton’s restaurant next door; options at the pools or cafeteria were reported as limited or absent.

Related guest reviews

8

Eunjoo

Jan 31, 2025

·

Stayed 1 night

대체적으로 만족스러워요. 1키로 정도 거리에 버거킹ㆍ파파이스ㆍ편의점있어서 간단한 식사 가능하고 거실과 침실이 분리되어있고 넓어서 3인가족 하루 묵기에 충분했고 식기와 전자렌지ㆍ커피포트가 구비되어있어요.

8

Elizabeth

Jan 30, 2025

·

Stayed 2 nights

Access to spa and posh restaurant was great and quietness was good

10

Thomas

Mar 21, 2025

·

Stayed 2 nights

Very nice vacation location and facilities. A bit out of town center so not so walkable to restaurants, however most people there were using the great cooking facilities on site, so no real disadvantage. Otherwise everything you could possibly imagine right there.

8

Nestor

Oct 6, 2024

·

Stayed 3 nights

It was good overall. The cabin had a decent size (2 rooms, living area, kitchen, bathroom), and the location was convenient. The thermal pools are definitely a plus. Just the cleaning needs a bit of improvement, a few spider webs in some corners and a small siringe found in one of the couches. A safe/secure place for camping and caravan enthusiasts as it was noticed. Also, cafeteria service was a bit limited with no many options but the staff was always friendly. Would return on an eventual trip to Taupo 👍

10

John

Dec 8, 2024

·

Stayed 2 nights

Chalets were perfect for some self catering. Had everything we needed for a relaxing stay.

8

Wendy

Jun 22, 2025

·

Stayed 1 night

Great cabin, clean, warm with good kitchenette and very close to the bathroom. Bathroom was of excellent standard, modern, underfloor heating, very clean.

6

Helene

Feb 20, 2025

·

Stayed 2 nights

Campinghytter med enkelt kjøkken. Fellestoalett og dusj i et hus ved siden av. Det var rent der og det ble redd opp hver dag. Badeanlegget i nærheten var slitent. Skliene er forbudt for barn under 120 cm og for personer over 90 kg. Det var svært få sitteplasser der. Det er ingen kafe, og det er ikke lov å ta med egen mat, så spis på forhånd.

10

Simon

Jan 29, 2026

·

Stayed 2 nights

The chalet was perfect for our family and well appointed with kitchen and own bathroom. Staff were really friendly and helpful. We enjoyed our stay.

8

Lloyd

Oct 31, 2024

·

Stayed 1 night

Loved the private mineral pools nice to soak in. Room was clean and comfortable, Hilton hotel next door had a nice restaurant and bar which was convenient without us having to pay Hilton rates for a room.

8

Peter

Aug 18, 2024

·

Stayed 2 nights

Handy to the hot pools and the Hilton. The area is growing with new food and petrol outlets close at hand.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $123	2 $128	3 $69	4 $74	5 $87	6 $139	7 $140
8 $75	9 $75	10 $44	11 $74	12 $43	13	14
15 $69	16 $74	17 $43	18 $78	19 $43	20 $45	21 $45
22 $43	23 $43	24 $83	25 $74	26 $77	27 $178	28 $179
29 $44	30 $69

Taupo Debretts Spa Resort

Prices for Taupo Debretts Spa Resort

Monthly average prices

About this property

Location

Room options

Two Bedroom Lodge

Chalet, 2 Bedrooms

Deluxe Chalet, 3 Bedrooms

Chalet Studio

Superior Studio

Basic Cabin, Shared Bathroom

Deluxe Lodge

Family Room

Deluxe Cabin, Shared Bathroom

Room, 2 Bedrooms

Studio

Villa, 2 Bedrooms, Lake View

Room, 1 Bedroom

Basic Cabin, Shared Bathroom (King)

Basic Cabin, Shared Bathroom (Kitchen)

Basic Cabin, Ensuite

Guest reviews of Taupo Debretts Spa Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Taupo Debretts Spa Resort

Considering this hotel for your Taupō trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $50	23 $177	24 $49
25 $45	26 $88	27 $46	28 $68	29 $76	30 $97	31 $179