Name: Sugarloaf Mountain Motel
Address: 62980 North Highway 97, Boyd Acres, Bend, Oregon, United States of America, Bend, Deschutes County, US
Price range: $63–$121 per night
Rating: 8.07

What guests think

Across many reviews, Sugarloaf Mountain Motel is praised for friendly staff, good value, a complimentary hot breakfast, easy parking right at the door, and a quiet, convenient location near stores with a short drive to downtown Bend.

Cleanliness feedback varies, with many spotless stays but some reports of dirty floors, hair, pests, or worn linens. Guests frequently like the outdoor pool and dog-friendly setup, though pool hours/maintenance and pet-area upkeep draw complaints. Beds can be firm or squeaky, and some experienced weak Wi-Fi, fuzzy TV reception, or noisy appliances. Check-in is sometimes slow or understaffed, yet many still describe the team as kind and responsive; overall, expect a simple, value-minded stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the outdoor pool, ample parking (often directly at rooms), and dog-friendly areas. Occasional pool hours/maintenance issues and poorly maintained pet areas were noted.

Related guest reviews

10

Tena

Sep 22, 2025

·

Stayed 1 night

Pool was great. Clean and convenient location.

8

Michael

Aug 10, 2025

·

Stayed 1 night

Good price, clean and comfortable room, outdoor pool, nice breakfast.

10

Eli

Aug 7, 2025

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Stayed 2 nights

Friendly staff. Solid breakfast sandwiches and coffee. Well maintained and quiet. Pool was nice and heated. Prefer cold but heated pool was a really nice change.

10

JACQUELINE

Jun 28, 2025

·

Stayed 1 night

Great value. Not fancy but had all we needed: comfortable bed, clean bathroom, microwave, frig, dog friendly, breakfast and even an outdoor pool.

10

Kaaren

Aug 19, 2025

·

Stayed 1 night

Room was very clean. Easy parking right in front of room door. Staff friendly and accommodating. Would have preferred a room not so close to Main Street due to traffic noise.

10

Ginger

Sep 22, 2025

·

Stayed 1 night

I appreciated the ease of parking directly in front of my room, making loading and unloading much simpler. Additionally, the motel's location is very convenient, with a gas station and convenience store situated right next door.

8

Warren

Oct 12, 2025

·

Stayed 1 night

I like having my car parked at my room number

10

Octavian

Aug 15, 2025

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Stayed 1 night

There is not leash free zone for dogs, but they have a grass area. They will update on Expedia. Great customer service and really enjoyed the breakfast . Didn’t get to try the pool. Love that I was in the back building and didn’t hear the road noise. Happy my dog come and had a low fee.

10

aaron

Sep 26, 2025

·

Stayed 1 night

The property was easy to navigate. I love the pool. Wish there was a bathroom out there especially when your hotel room is on the other side. It is clean. We came out to see our child. It was perfect.

8

Barbara

Apr 28, 2024

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Stayed 2 nights

I wish the condition of the rooms and the outside areas were as fantastic as the staff. Piles and piles and piles of dog poop everywhere. There is a designated "Dog Area" with an empty poop bag station. It was awful, I could not take my dog in there without stepping in some other dogs poop. Same in all other common areas, on top of bushes, in the rocks, on the curb... Yuck, not a poop bag in sight. I used my own but it looked like no one else had in months! I was in a "Dog friendly" room, so had modified my expectations. But not as much as I should have. I wiped up some spilled water and the paper towel came back black. Tsk Tsk Tsk

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Cleanliness

Feedback is mixed: many found rooms and common areas very clean, while others reported dirty floors, hair, pests, worn linens, or missed housekeeping.

Related guest reviews

4

Jennifer

Aug 16, 2025

·

Stayed 3 nights

Good location off the highway. Staff friendly and helpful. Room wasn’t cleaned. Sheets were dirty with hair and toenail clippings. Bathroom wasn’t cleaned. I tried using the phone, but it the receiver looked like it hadn’t been cleaner in yrs. I was offered another room but that room was even worse.

10

Patricia

Jun 12, 2025

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Stayed 1 night

One of the cleanest motels I've been in without paying a fortune. Neat, clean, and it appeared recently renovated.

10

William

Dec 4, 2025

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Stayed 2 nights

Very helpful and friendly staff. Exceptionally clean and tidy, rooms, main areas, and outside around the property! Large breakfast selection. Nice area

10

randy

Sep 16, 2025

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Stayed 1 night

Clean, fairly updated room, nice amenities.Good parking,quiet,beds are alright, lot's of hot water, microwave, small fridge in room and for the price you can't beat it.

2

Marietta

Nov 16, 2025

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Stayed 2 nights

The room was filthy, there were spiders in every corner & webs ..the toilet rocked when you sat on it, literally coming off the floor, you could feel every spring in the bed, there were sketchy people all over, including the jeep parked on the north side of the building with what appeared to be druggies living out of it We ran out of toilet paper Saturday night, there was no one available to bring it to my room so i had to go get it

6

Alicia

Aug 31, 2025

·

Stayed 1 night

With a 4pm check in there was a lot of people waiting to check in. They did great but 6 people deep at 4:15….. They need to do a pre check in type of thing to keep the line flowing. They gave me the wrong room at check in. Quickly and easily fixed. The walls in our room are disgustingly full of hand and feet marks. Opened the fridge and a whole onion in a bag was rotten in there!! Like black moldy rotten. So it had been in there a bit. They emptied garbage cans the night we got there. Those bags of garbage were laying all around the property the next morning. Breakfast was great and the hotel staff is great. They just need to step up the cleanliness a lot. The area is ok. We went for a walk and I wasn’t a huge fan of all the gas station workers lined up outside smoking and standing around talking about stuff that probably needs to be an at home conversation. That’s not the hotels issue. Just want to include that. We would stay there again but I may call ahead and make sure the room is cleaned up a bit better first.

8

Dorothy

Oct 11, 2025

·

Stayed 1 night

Nice staff. Top condition. Good breakfast. Very clean and comfortable.

6

doug

Aug 4, 2025

·

Stayed 2 nights

Motel was nice, pool was warm and clean, great food assortment for breakfast. Only negative was carpets in the rooms are dirty, feet were colored after walking barefoot

6

Robert

Sep 5, 2025

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Stayed 2 nights

Bugs in bathroom. Easy parking and friendly staff. Decent for the price.

4

Trevor

Aug 14, 2025

·

Stayed 1 night

Staff was super friendly and helpful. But room was dirty, not enough towels in room for a whole family. And the floor was absolutely foul. We let our kids walk barefoot around and their feet were black in both times we’ve stayed not sure if we’ll be back.

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Rooms

Rooms are basic to recently updated and often spacious with useful extras like microwaves and fridges, but many mention firm or squeaky beds, thin walls, and occasional TV or Wi-Fi problems or noisy appliances.

Related guest reviews

6

Jennie

Aug 4, 2025

·

Stayed 1 night

I stayed here because I had stayed 5 years ago and it was convenient. Quality of the rooms has deteriorated. Weird mismatched personal amenities (I bring my own so not a big deal) but no hand soap, only given one bath towel so had to use hand towel to step on getting out of the shower, also only given one washcloth. Temperature control was old with no temperature display and I had to keep getting out of bed to adjust it. People rolling their suitcases past the room in the morning woke me up (I should've worn earplugs).

10

jerry

Jul 10, 2025

·

Stayed 1 night

Clean and comfortable. Very weak wifi.

6

Jeremy

Sep 1, 2025

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Stayed 1 night

Overall I would book this place if I needed to, but the bed was uncomfortable and the bath tub drain was clogged.

10

Lauren

Jun 4, 2025

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Stayed 1 night

great for a one night stay to explore bend and surrounding area. Very accessibly located, easy to find, and not crowded. Appreciated the kind front desk staff and the comfort of the room and nice Bkfast. My only negative comment is that I could hear everything through the ceiling, talking, tv, and music.

6

Michael

Jun 8, 2025

·

Stayed 2 nights

The rooms dont have a table and chairs to sit at. The light switch by the entry door doesn't control anything so you cant see anything when entering in the evening. Other than that the rooms were clean, the beds and pillows are comfortable.

6

Shelly

Aug 19, 2025

·

Stayed 1 night

Our room looked nothing like the picture and I was told I was lucky to get a room because four of the cleaning crew quit all the same day. The sheets were so thin from wear and the sides of the sheets were all torn where they hugged onto the elastic around the mattress. It looked like a room from 1990. The bed was so hard but the lights & fridge worked.

10

Norman

Mar 22, 2025

·

Stayed 1 night

Room was quiet and clean. Bed was comfortable. The staff was friendly and helpful.

8

Benjamin

Jun 11, 2025

·

Stayed 1 night

The facility overall could use a bit of a facelift, but the room itself was nice enough. We had our two dogs with us and there’s not much of any dog relief area around the property, although they do provide waste bags/cans in a couple of spots. The beds were quite squeaky and the TV selection was minimal. Overall adequate but definitely nothing fancy.

8

mike

Oct 13, 2025

·

Stayed 1 night

The mini fridge was loud.head to shut it down.

10

Derrick

Nov 6, 2025

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Stayed 1 night

The room was spacious and clean. The bed was comfortable with various firmness pillows. The TV was a little fuzzy but was a short drive to downtown and was priced well. Breakfast was good to saisage gravy and buscuiy and other options. Aside from the TV syay was flawless.

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Service

Service is frequently friendly and helpful, but check-in can be slow or understaffed with occasional reservation mix-ups or unprofessional interactions; issues are often resolved when raised.

Related guest reviews

2

richard

Aug 15, 2025

·

Stayed 1 night

Had a reservation , got there at 4:30 Finally got a room at 8pm , because rooms were not cleaned and ready , numerous people had to wait,, I'm 68 in poor health and I waited 3 and a half hours!!!!! With my kids and wife, I don't think I will use Expedia again or ever stay at that hotel again.. staff was friendly and the breakfast was good, ,But driving 4 hours to hotel then waiting 3.5 hours is wrong

8

Kimberly

Nov 3, 2025

·

Stayed 1 night

Room was very clean. Check in took a while. Workers were more interested in chatting than helping us.

2

Shelli

Nov 1, 2025

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Stayed 1 night

The night staff was not friendly they gave wrong information then they accused of lying it really hurt no respect. The day staff was so friendly and very welcoming. Also We could hear the people next door the we loud most of the night. I would never stay here or recommend it to anyone

10

Mary Jean

Sep 16, 2025

·

Stayed 3 nights

Great breakfast, friendly staff, convenient location, nice room. Would stay here every time we go through Bend.

2

Danielle

Sep 12, 2025

·

Stayed 1 night

We didnt even check the room, the front desk couldn't find their list of guests, the lobby reeked of weed, the receptionist couldn't find paper to write things down, wasn't sure where the keys to the room were, and when she did find a key for us, was not certain without checking if anyone was even using the room.

6

Michael

Sep 2, 2025

·

Stayed 1 night

Basic Motel. Good location. Comfortable bed. Toilet was broken. Long wait to check-in.

8

Kelly

Sep 4, 2025

·

Stayed 1 night

The young lady that checked us in was great. Kind, friendly and helpful. The night person was engaging and an interesting character, but not very helpful. The TV remote did not work. She told us to come to the desk for batteries. That didn't fix it & she offered no other suggestion to fix it when asked.

6

Kim

Sep 10, 2025

·

Stayed 1 night

Attitude of clerk checking me in and hotel policy

4

Kaylan

Jun 21, 2023

·

Stayed 1 night

The front check in staff was ridiculous and unprofessional. One staff member was really rude to the girl that was trying to check us in, and she was obviously new and didn’t know what to do. They couldn’t find the reservation and at one point told me I was out of luck, even though I had prepaid. They also charged me an extra $25 for my dog on the spot. We had one towel and it looked like the room wasn’t restocked from the previous people. And there was no tv. We also watched other customers complain in the lobby and the staff was very unprofessional. They even deactivated the room key of one lady with her child because the lady was complaining. They literally locked her out of her room with her belongings in it! Terrible place. Worst customer service I have ever seen.

10

Larry

Sep 14, 2025

·

Stayed 5 nights

The staff I had contact with from my check in to when I checked out, were amazing and friendly. They never made you feel unwanted. The breakfast was a great way to start the day. It was hot and fresh and the coffee was great. My room was very clean and quiet. I had people on both sides and above me and it was more quiet than most hotels I have stayed before. Anyone wanting a place to stay in Bend should check out this hotel.

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Location

Convenient north-side spot near groceries, gas and dining, with easy parking and a short drive to downtown. A few guests mentioned sketchy activity nearby or traffic noise.

Related guest reviews

8

Patrick

Sep 22, 2025

·

Stayed 4 nights

Good location

8

Cassie

Sep 3, 2025

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Stayed 1 night

easy parking and check-in. There is a 24/7 winco next door which is awesome. Room itself was spacious and ac was already turned on, which was nice since it was a hot day. Nothing fancy, but also not the worst I’ve stayed in. Definitely a budget stay, but I’d stay again if I were passing through.

6

Julie

Sep 17, 2025

·

Stayed 1 night

Not a bad room except for the spiders. Also some weird people hanging around the property.

10

Bradley

Sep 28, 2025

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Stayed 1 night

Great location in town, as well as safe and very nice grounds for walking with pets or kids.

10

Terese

Sep 17, 2025

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Stayed 1 night

Front desk staff were friendly and helpful. The motel is centrally located, clean and quiet.

10

Kaaren

Aug 19, 2025

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Stayed 1 night

Room was very clean. Easy parking right in front of room door. Staff friendly and accommodating. Would have preferred a room not so close to Main Street due to traffic noise.

10

Ginger

Sep 22, 2025

·

Stayed 1 night

I appreciated the ease of parking directly in front of my room, making loading and unloading much simpler. Additionally, the motel's location is very convenient, with a gas station and convenience store situated right next door.

8

Kathryn

Sep 19, 2025

·

Stayed 1 night

The Motel was at a good spot on the north end of town, and was quiet and clean. It has good pet-friendliness and the staff were great.

8

AARON

Jul 17, 2025

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Stayed 4 nights

Good value for Bend. Short drive to downtown.

8

Jessica

Jul 29, 2023

·

Stayed 2 nights

For the price and location it was just right for a short stay. Very clean, breakfast very basic, descent pool. No place to go for a walk except on the Main Street.

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Dining

Complimentary hot breakfast wins praise for value and variety from many, while others found it limited, inconsistently restocked, or unappealing at times.

Related guest reviews

8

Terry A

Aug 29, 2025

·

Stayed 1 night

Clean, full breakfast included

8

Ronald

Jul 14, 2023

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Stayed 1 night

I wish the breakfast was better. It would have been nice to have some eggs and some fruit. All they had was biscuits and gravy. And muffins. Not very healthy.

10

Mary Jean

Sep 16, 2025

·

Stayed 3 nights

Great breakfast, friendly staff, convenient location, nice room. Would stay here every time we go through Bend.

10

Meredith

Jul 6, 2025

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Stayed 1 night

They had the best hot breakfast of all the motels on our trip.

8

TAWN

Aug 19, 2025

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Stayed 1 night

We had never been to Bend, so shopped on Hotels.com and this hotel has a decent rating from guests. Overall the stay was ok and I would go back, now that I have been there. It is older but well cared for. It is clean.. really clean, but the beds have very old bedding and one lamp because of insufficient plugs -- the fridge is excellent and there is a microwave which a lot of hotels have stopped. There are no elevators in most of the hotel so if you need no stairs, get on the phone beforehand. The 4 pm check in is a total drag. There is a line out the door. The staff is doing everything they can, great mood, great attitude and they are under staffed. The breakfast was totally awful... all sweets and carbs -- but again, I am vegan, so maybe to picky for some -- for the price in the area it worked for us!

8

DAVID

Sep 17, 2025

·

Stayed 1 night

Very clean, very comfortable room. Bed was excellent. Spacious room with large bathroom. Breakfast was typical & not special, but the eating area was supurb.

8

Sondra

Sep 24, 2025

·

Stayed 9 nights

One stop shop with nearby amenities. Continental breakfast depletion towards end of this stay. Same at other nearby facilities.

10

Faith

Aug 21, 2023

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Stayed 1 night

We stayed for one night this past weekend, staff was friendly and room was very clean and cozy! Pool was nice as well. Only downside: the breakfast gave my partner and I an upset stomach and eggs were cold. Still, we enjoyed our stay!

8

Jennifer

Aug 14, 2023

·

Stayed 1 night

Basic motel with no frills. The breakfast was okay. Coffee was weak and eggs were ready 45 min after each batch ran out. I felt badly for the front desk employee who had to run the whole breakfast and checkouts. Overpriced for the quality.

10

Janelle

Sep 9, 2025

·

Stayed 1 night

Friendly staff. Great breakfast. Comfortable place.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$90
February	$116
March	$113
April	$111
May	$109
June	$129
July	$126
August	$109
September	$100
October	$72
November	$64
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $90	15 $90	16 $91	17 $91	18 $109	19 $110
20 $93	21 $89	22 $99	23 $99	24 $118	25 $120	26 $121
27 $89	28 $90	29 $90	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $119	3 $121
4 $90	5 $71	6 $71	7 $71	8 $90	9 $120	10 $119
11 $91	12 $72	13 $90	14 $89	15 $91	16 $121	17 $66
18 $79	19 $90	20 $90	21 $78	22 $64	23 $89	24 $104
25 $90	26 $87	27 $63	28 $69	29 $63	30 $64	31 $66

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Monthly average prices

About this property

Location

Room options

Queen Room with Two Queen Beds

King Room

Queen Room

Deluxe Single Room

Deluxe Queen Room with Two Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about Sugarloaf Mountain Motel

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Prices for upcoming dates