Is parking available at the hotel?

Self-parking is available on-site for a fee of EUR 26 per day. Valet parking is also offered at a fee of EUR 5 per day. Reservations are not required for parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served at the hotel for a fee of approximately EUR 44 per person. Breakfast hours are weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to noon.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details can be obtained by contacting the hotel directly.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Berlin, just a 3-minute walk from Potsdamer Platz and 13 minutes on foot from Brandenburg Gate. It is approximately 2.3 miles (3.7 km) from Berlin TV Tower and 2.8 miles (4.5 km) from Alexanderplatz.

Does the hotel have a swimming pool?

The hotel features an indoor swimming pool. Children under 12 years old are allowed in the pool from 10 AM to 10 PM.

What are the hotel's policies regarding children?

Children under 12 years old can stay for free when occupying the parent's or guardian's room using existing bedding. The hotel also offers family rooms.

What are the policies for extra beds and cribs?

Cribs are available for a fee of EUR 45 per night, and rollaway beds can be provided for a fee of EUR 90 per night. Advance request or confirmation is required for both options.

Grand Hyatt Berlin: Luxury Hotel Stay in Germany

Average nightly price at Grand Hyatt Berlin by month, last 12 months (USD)
Month	Average price
January	US$201
February	US$273
March	US$290
April	US$246
May	US$273
June	US$346
July	US$205
August	US$191
September	US$425
October	US$317
November	US$272
December	US$245

What guests think

Across recent reviews of Grand Hyatt Berlin, travelers consistently praise the central Potsdamer Platz location, spacious and comfortable rooms with modern bathrooms, and generally friendly, professional service from staff throughout the property.

Breakfast quality is widely highlighted, though several guests find it expensive and report slow or inconsistent service at busy times. Wellness facilities draw praise—pool, sauna, jacuzzi, and views—yet multiple reviews note a small or crowded gym and a pool that can feel cool. Some mention areas showing age, occasional housekeeping lapses, and uneven restaurant or bar experiences. Overall, expect an upscale stay with excellent location and comfort, tempered by occasional service and facility quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa, pool, jacuzzi and sauna are popular, some with city views. Repeated remarks cite a small or crowded gym and a cool pool; a few note limited bar space or early closing and family crowds; valet parking is available.

Related guest reviews

10

Clive

28 May 2025

·

Stayed 3 nights

Friendly staff, great breakfast and I enjoyed a swim and jacuzzi in the spa one evening... which was delightful on the 8th floor overlooking the city.

10

Marina

26 Mar 2024

·

Stayed 1 night

Excellent hotel with 2 restaurants and a nice pool on top floor. Very friendly staff.

10

Natasha

22 Sept 2025

·

Stayed 3 nights

Amazing spa, pool, jacuzzi, sauna, gym facilities!

10

Per

16 Nov 2025

·

Stayed 4 nights

Fantastisk forlænget weekend på hotel med meget høj standard. Morgenmaden var forrygende, cocktails var super gode og tjenerne meget hjælpsomme og fin DJ-underholdning om aftenen. Parkeringsservice og bilen blev kørt frem igen ved hjemrejsen :-) SPA-området var rent og pænt og god plads til alle. Alt i alt et hotel med rigtig god værdi for pengene. Kan varmt anbefales.

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8

martyn

7 Jan 2024

·

Stayed 5 nights

Good clean hotel in great location with a very comfortable bed. Only downside was the quite relaxing spa was always really busy and full of children so hardly relaxing and sometimes impossible to use.

10

Dennis

13 Sept 2024

·

Stayed 5 nights

Gym didn’t seem to be exclusive to Grand Hyatt guests meaning the room became overcrowded in the morning. Other than that hotel is well located, rooms are a good size and quiet. Worth a visit.

8

Klaus

30 Dec 2022

·

Stayed 19,356 nights

Wir haben uns hier sehr wohlgefühlt. Das Personal war sehr freundlich, zuvorkommend und hilfsbereit. Der Service war sehr gut. Die Sauna hat uns nicht gefallen, das Dampfbad war für uns zu heiß. Leider haben wir das Schwimmbad nicht nutzen können. Es waren einige Familien mit ihren Kindern dort, wir haben ihnen den Pool gerne überlassen. Für Kinder gibt es wohl nichts Schöneres, als sich im Pool aufzuhalten. Das Hotel können wir insgesamt jedem Interessenten nur empfehlen.

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10

Sandra-Ivette

26 Apr 2025

·

Stayed 1 night

Ein sehr schönes Hotel, der SPA Bereich dürfte jedoch gerne länger geöffnet haben.

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10

Holger

23 Nov 2025

·

Stayed 3 nights

Sehr schöne Zimmer, sehr gut ausgestattet! Gym klein, Pool etwas kühl, Schwäche: Hotelbar viel zu klein und in einer dunklen Ecke, Bisto nur tagsüber auf udn teilweise wegen VA blockiert.

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8

Lisa

8 Aug 2024

·

Stayed 2 nights

Nice hotel with courteous and professional staff. Room was large and well stocked with towels and toiletries. The bed was very comfortable. Our only complaint was that the pool was chilly and the jacuzzi was not hot.

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Cleanliness

Rooms and wellness areas are generally clean. A handful of reviews note lapses (e.g., bathroom or fridge issues, calcified tiles) and some wear in places.

Related guest reviews

2

Or

27 May 2025

·

Stayed 1 night

3 stars hotel in real life, photos are extremely photoshopped , no real 5 star service, indifferent receptionists that just don't give a f*** about the guests. 0 points, 0 luxury. Stay away. Pool and Spa area is cheap and dirty, very low level facilities.

8

Magali

1 May 2024

·

Stayed 3 nights

All was very nice except the bathroom wasn’t clean on 1st day. Pool was great

6

Maayan

4 Oct 2023

·

Stayed 7 nights

An old hotel with poor maintenance and inadequate cleanliness. The price and rating are not justified.

10

Daniel

28 Aug 2025

·

Stayed 1 night

Sehr schönes Hotel, passend zum hohen Standard und Preis. Tolle Zimmer, ausreichender Spabereich. Es hätte sauberer sein können, Schimmel im Kühlschrank und Staub auf den Bilder/ im Bad. Frühstück top, kleine Auswahl mit guten Produkten. Und vor allem bis 12 Uhr verfügbar. Auf die frisch zubereiteten Speisen müssten wir leider eine gabze weile Warten und wenn man schon zum Platz geführt, kann man auch eine kleine Einweisung zum Prozedere geben. Personal immer super freundlich und zuvorkommend!

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10

Sarah

11 Oct 2025

·

Stayed 1 night

Sehr sauberes Zimmer und gute Lage .

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10

Tricia Louisa

18 Jun 2025

·

Stayed 2 nights

Clean, great location, amazing bed and bathroom

8

Paul

19 Dec 2024

·

Stayed 1 night

Das Frühstück war eine Enttäuschung. Grds sehr gut, wenn Eierspeisen frisch zubereitet und serviert werden. Wenn das allerdings schlecht organisiert ist und man bei etwas Andrang mit etwas Pech eine halbe Stunde wartet, ist das nicht mehr schön. Auch Auswahl und Qualität der Speisen entspricht nicht meinen Erwartungen an ein 5 Sterne superior Hotel. Das Hotel selbst ist sehr gut, vor allem sind die Standard-Zimmer mit 37qm ausnehmend großzügig und mit einem großen schönen Bad versehen. Das wiederum macht Freude. Auch der Pool mit Blick über die Philharmonie ist schön.

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8

Marco

7 May 2025

·

Stayed 1 night

Valentino und Erkan haben mit ihrer zuvorkommenden und herzlichen Art unseren Aufenthalt im Grand Hyatt Berlin sehr positiv geprägt – vielen Dank dafür! Leider war der erste Eindruck im Zimmer weniger erfreulich: Wir wurden direkt mit einer unschön platzierten Klobürste konfrontiert, was nicht dem Standard entspricht, den man in einem Haus dieser Klasse erwartet. Auch an der Rezeption wurde auf diesen Hinweis leider nicht wirklich eingegangen. Trotz dieses missglückten Starts haben wir uns durch den freundlichen Service gut aufgehoben gefühlt.

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10

Lingxia

15 Aug 2025

·

Stayed 2 nights

Very nice place. Pool is clean and comfortable to relax. Staff are friendly. Bathroom is spacious and split design. Many great restaurants in walkable areas.

10

Cornelius

24 Apr 2025

·

Stayed 9 nights

Sehr gut geführtes Hotel.Sauberkeit in Zimmern sowie Spa gut. Personal sehr zuvorkommend und hilfsbereit.ÖPNV naheliegend und daher super zu erreichen. Super Hotel um Berlin zu entdecken.Sehr viele Sehenswürdigkeiten fussläufig zu erreichen und auch der Tiergarten sehr empfehlenswert. Wir werden wiederkommen.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, quiet and comfortable, with well-designed bathrooms. Some report dated decor, firm beds, variable views, and occasional weak air-conditioning.

Related guest reviews

10

Katherine

13 Jul 2025

·

Stayed 3 nights

Very quiet, comfortable, beautifully appointed rooms. Excellent air conditioning. Fantastic location for exploring Berlin. The food at Vox is superb.

8

Ian

16 Aug 2024

·

Stayed 2 nights

Great service by the whole team and in particular by the breakfast team led by Timothy and Ngan Vu. Couldn’t do enough for me and the buffet was marvellous. Room (346) was very comfortable and quiet at all times. WiFi was good although aircon could have been stronger given the 32 degree heat outside. Bathroom had a strange layout with both bath and shower next to each other behind a sliding door which was much better than the stupid screens you tend to get in hotels nowadays. Not much privacy to be had though as the bathroom doors (there were 2!) had no locks, the shower door was clear glass and the door to the toilet was only opaque. Fine for me as a solo traveler though. Strange that the wardrobe was in the bathroom area.

10

Harbans

21 Aug 2024

·

Stayed 4 nights

Very spacious rooms

10

Judy

6 Aug 2024

·

Stayed 5 nights

The room was a bit outdated but everything else was perfect.

10

Nicte

19 Dec 2024

·

Stayed 3 nights

Very modern, a great breakfast, beautiful rooms.

8

Irena

1 Feb 2026

·

Stayed 3 nights

Nice rooms, good size. Central location only 25 mins from BER airport

8

Sandra

14 Oct 2025

·

Stayed 1 night

Enjoyed the really spacious rooms. Room with a view didn’t have a view though.

8

Till

23 Jun 2025

·

Stayed 1 night

Gutes und zentral gelegenes Hotel. Personal super freundlich, hilfsbereit und zuvorkommend. Die Zimmer sind in Summe schon etwas in die Jahre gekommen.

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10

Sarah

2 May 2025

·

Stayed 5 nights

Amazing hotel staff. Extremely comfortable beds. Spacious rooms and bathrooms. Doors close quietly. 24 hour room service.

10

Catherine

31 Jul 2025

·

Stayed 4 nights

Good breakfast with good selection every day and they tried to change a bit every day. Stay was fantastic in a good location. Hotel pillows and bed could have been a little better.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, helpful and professional across the hotel. However, recurring complaints mention slow or inattentive breakfast or bar service and occasional issues with front desk, concierge, billing, or spa staff.

Related guest reviews

10

Gopalan

8 Aug 2025

·

Stayed 5 nights

We stayed 5 nights on a holiday and I can’t praise the hotel enough - friendly staff, superior service, great (free!) breakfast and dining option, well maintained gym and perfect location just a short walk from Potsdamer Platz!

10

Peter

26 Jun 2025

·

Stayed 1 night

Staff was amazing

6

Michael

19 Jan 2025

·

Stayed 2 nights

LONG REVIEW:Let’s make sure everyone understands that this review is towards the manager of the hotel and some of the staff. Overall you see that it’s a 5 star hotel. Does it live up to it? No. When we first arrived we weren’t greeted with any kind of energy or a warm welcome. Later during the day we decided to check the spa/pool in which a staff member of the spa part rudely suggested we were not welcome (as if we tried to sneak in) here unless with robes and swimwear. After asking if they might be able to give us some so we can go back and change he answered “You have already in the hotel room, you should have checked.” We advised that we did indeed check and couldn’t find any (it was in the most weirdest place we’ve ever seen). His reply “Did you ACTUALLY check?” As if we were lying about it…. There’s a way to talk to hotel guest and the way he talked to us was not even worthy of working in hospitality. Was this the end of the story? No just don’t have energy to write about it. The breakfast is AMAZING, also shout out to Mohammed he was the best waiter of all of them!! So attentive and always with a smile! In the evening at the bar…waiting 20 min to get attention of the bartenders ( there were 3 of them) and ended up with a bartender who decided to go to other people and have a drink with them (???) What kind of Hyatt hotel is this? This is not costumer care excellence.

10

Preben

22 Sept 2025

·

Stayed 3 nights

Really a 5 star hotel The staff was brilliant: attention, smile, trustful and relaxed

8

Susan

11 Jun 2025

·

Stayed 2 nights

Disappointing customer service. We reserved the bed and breakfast option but we were told the breakfast was only going to be available after 7am and we had to depart the hotel for the airlport at 6am. Expedia and hotel staff told us they would provide us with a boxed breakfast but nothing was provided when we checked out.

10

marianne

13 Jan 2025

·

Stayed 6 nights

Chouette hôtel, emplacement très pratique pour visiter le quartier du gouvernement à pieds. Petit bistrot avec quelques plats pas trop chers et très bons

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10

Shailja

8 Feb 2026

·

Stayed 1 night

Extremely helpful staff and comfortable stay- I will certainly book again.

10

Stephen

6 Aug 2025

·

Stayed 2 nights

Staff there very professional and helpful, Very nice rooms

10

Al

5 Aug 2024

·

Stayed 2 nights

We had an excellent stay at the Grand Hyatt. The staff, without exception were extremely courteous, helpful, and friendly. We arrived without luggage (which had not made our flight) and the team went out of its way to make and “Emergency Kit” for the two of us. Special shout out to Bellman Jens who went out of his way to take us to a local pharmacy that was about to close, and ensure we got everything we needed. Aside from that, the hotel facilities and rooms were well appointed, clean and in excellent condition. It is also in an excellent location for public transit or walkable touring. Highly recommend this hotel to anyone coming to Berlin.

8

Marco

7 May 2025

·

Stayed 1 night

Valentino und Erkan haben mit ihrer zuvorkommenden und herzlichen Art unseren Aufenthalt im Grand Hyatt Berlin sehr positiv geprägt – vielen Dank dafür! Leider war der erste Eindruck im Zimmer weniger erfreulich: Wir wurden direkt mit einer unschön platzierten Klobürste konfrontiert, was nicht dem Standard entspricht, den man in einem Haus dieser Klasse erwartet. Auch an der Rezeption wurde auf diesen Hinweis leider nicht wirklich eingegangen. Trotz dieses missglückten Starts haben wir uns durch den freundlichen Service gut aufgehoben gefühlt.

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Location

Exceptionally central around Potsdamer Platz, with easy access to U and S Bahn and many sights within walking distance. A few note event related access challenges or nighttime noise.

Related guest reviews

10

MARIA EUGENIA

16 Sept 2024

·

Stayed 4 nights

We enjoyed the hotel and it’s amenities! It is very well located in Potsdamerplatz , near to restaurants and shops. Walkable to Brandenburg Gate.

10

Ariane

23 Sept 2025

·

Stayed 4 nights

Bel hotel moderne, chambres de bonne dimension. Options de restaurants à proximité. Bien situé pour explorer la ville.

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10

Stephen

29 Aug 2025

·

Stayed 1 night

Great location

10

Dirk

31 Aug 2025

·

Stayed 3 nights

Perfect location for a stay at Berlin.

10

Ron

27 Apr 2025

·

Stayed 3 nights

Excellent location, attentive service, superlative facility. Easy walking distance to the museums, Tiergarten, Brandenburg Tor, Reichstag, etc., nearby shopping, restaurants, even a entertaining vegan donut shop across the street -- everything you could want really, from a Berlin hotel. Room was spotless and in perfect condition -- although the bed was a tad on the hard side - unusually so, but the only oddity in what were otherwise quite luxurious accommodations.

8

Irena

1 Feb 2026

·

Stayed 3 nights

Nice rooms, good size. Central location only 25 mins from BER airport

10

Elizabeth

10 Nov 2024

·

Stayed 3 nights

The Grand Hyatt Berlin is an excellent hotel in a great location. Room was lovely, breakfast buffet was exceptional. All the staff we interacted with were pleasant and helpful. Highly recommend.

10

Irmentraut

12 Aug 2025

·

Stayed 3 nights

Sehr leckeres Frühstück, freundliche Servicekräfte, direkt bei der S- und U-Bahn. Wir waren sehr zufrieden!

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10

Patsy

30 Aug 2025

·

Stayed 2 nights

This hotel is centrally located in the heart of things. Walking distance to the topography of terror, checkpoint Charlie, the holocaust memorial, restaurants, etc.

10

Gaynor

28 May 2025

·

Stayed 2 nights

The property was in a good location close to shops and restaurants at Potsdamer PL and within walkable distance to Brandenburg Gate.

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Dining

Breakfast earns strong praise for quality and variety, but several guests find it expensive and report delays during busy periods. On site dining can feel limited or inconsistent at times, and opinions on Vox restaurant vary.

Related guest reviews

10

Katherine

13 Jul 2025

·

Stayed 3 nights

Very quiet, comfortable, beautifully appointed rooms. Excellent air conditioning. Fantastic location for exploring Berlin. The food at Vox is superb.

8

Michael

7 Jul 2025

·

Stayed 1 night

Der Service beim Frühstück war extrem schlecht und wenig kundenorientiert. Wir wurden eigentlich ignoriert. Buffet und Küchenteam waren hingegen super.

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10

Per

16 Nov 2025

·

Stayed 4 nights

Fantastisk forlænget weekend på hotel med meget høj standard. Morgenmaden var forrygende, cocktails var super gode og tjenerne meget hjælpsomme og fin DJ-underholdning om aftenen. Parkeringsservice og bilen blev kørt frem igen ved hjemrejsen :-) SPA-området var rent og pænt og god plads til alle. Alt i alt et hotel med rigtig god værdi for pengene. Kan varmt anbefales.

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8

Flora

1 Sept 2025

·

Stayed 2 nights

Great breakfast, amazing location.

8

Clare

2 Aug 2025

·

Stayed 5 nights

The hotel is great, very clean etc & bed was very comfortable. What really spoiled it for me was the dining, the dining is hugely lacking - or it was when I was there. One restaurant completely closed for the summer and the usual menu for the main restaurant wasn’t available, just a very restricted all-day menu. If the restaurants and full menu had been available it would gave been 5⭐️ all the way but the available dining was nowhere near that level (very limited all-day menu isn’t 5⭐️ - something I’d expect more at a Premier Inn to be honest), I ate elsewhere or ordered in. It’s a shame that the dining spoiled it because it’s a lovely hotel & staff were very friendly and excellent. I’m sure that if I’d been there at another time with Vox offering its full, proper menu it would have been 5⭐️ all the way

8

Anton

28 Oct 2023

·

Stayed 5 nights

Breakfast times felt stressy - staff stressed, coffee barely drinkable, poached eggs never done to order in 5 days! Premises excellent, desk and club staff impeccable. Bar and restaurant staff hit and miss for attention to detail and service. Area a bit noisy at night. Overall a good place to stay, although a few tweaks would make it excellent.

8

Suk Fong Eliza

28 Sept 2023

·

Stayed 3 nights

The hotel is excellent except Vox restaurant. Bad service and poor food.

10

Yue

3 Oct 2025

·

Stayed 6 nights

Really roomy and top quality of decor and condition. Except the breakfast is SUPER expensive. $46 euro . Unbelievable .

8

Paul

19 Dec 2024

·

Stayed 1 night

Das Frühstück war eine Enttäuschung. Grds sehr gut, wenn Eierspeisen frisch zubereitet und serviert werden. Wenn das allerdings schlecht organisiert ist und man bei etwas Andrang mit etwas Pech eine halbe Stunde wartet, ist das nicht mehr schön. Auch Auswahl und Qualität der Speisen entspricht nicht meinen Erwartungen an ein 5 Sterne superior Hotel. Das Hotel selbst ist sehr gut, vor allem sind die Standard-Zimmer mit 37qm ausnehmend großzügig und mit einem großen schönen Bad versehen. Das wiederum macht Freude. Auch der Pool mit Blick über die Philharmonie ist schön.

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10

Kristina

23 Apr 2025

·

Stayed 3 nights

Fantastic breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $238	10 $225	11 $406	12 $199	13 $197	14 $239
15 $180	16 $257	17 $246	18 $253	19 $288	20 $203	21 $201
22 $181	23 $203	24 $296	25 $353	26 $277	27 $195	28 $274
29 $177	30 $214

Su	Mo	Tu	We	Th	Fr	Sa
		1 $199	2 $197	3 $617	4 $237	5 $393
6 $180	7 $197	8 $205	9 $303	10 $717	11 $220	12 $317
13 $179	14 $200	15 $198	16 $220	17 $202	18 $436	19 $255
20 $182	21 $199	22 $202	23 $201	24 $202	25 $189	26 $192
27 $166	28 $190	29 $254	30 $337	31 $448

Grand Hyatt Berlin

Prices for Grand Hyatt Berlin

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Club Access)

Room, 2 Twin Beds

Room, 2 Twin Beds (View)

Grand Suite, City View

Family Room

Grand Suite (2 Bedroom Executive)

Deluxe Room, 1 King Bed

Executive Suite

Grand Suite

Junior Suite

Room, 1 King Bed (View)

Room, 1 King Bed

Club Room, 2 Twin Beds (Club Access)

Guest reviews of Grand Hyatt Berlin

Who stays here?

What guests think

Property policies

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Good to know

Optional extras

FAQs about Grand Hyatt Berlin

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