Oasis Hotel and Conv Center, an Ascend Collection Hotel
$104
/ night
Avg. for November
Prices for Oasis Hotel and Conv Center, an Ascend Collection Hotel
Select dates to see prices and availability
$104
/ night
Avg. for November
Monthly average prices
Nightly prices at Oasis Hotel and Conv Center, an Ascend Collection Hotel average $93 in January, the cheapest month, and $135 in May, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $93 |
| February | $103 |
| March | $125 |
| April | $125 |
| May | $135 |
| June | $126 |
| July | $127 |
| August | $114 |
| September | $113 |
| October | $113 |
| November | $104 |
| December | $96 |
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Nov · $104
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Most expensive: May (~$135)
Cheapest: January (~$93)
About this property
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge servi...
Amenities
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Springfield? This hotel has 21000 square feet (1951 square meters) of space consisting of a conference center and 11 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Dining
Enjoy American cuisine at Fire and Ice, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 173 guestrooms featuring refrigerators and microwaves. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
With a stay at Oasis Hotel & Conv. Center, an Ascend Collection Hotel in Springfield (Parkwood), you'll be within a 10-minute drive of Missouri State University and Mercy Hospital Springfield. This hotel is 6.4 mi (10.2 km) from Bass Pro Shops Outdoor World and 0.5 mi (0.8 km) from BigShots Golf.
What's nearby
BigShots Golf(0.5 miles)
Evangel University(1.4 miles)
Pythian Castle(2.4 miles)
Ozark Empire Fairgrounds & Events Center(2.9 miles)
Drury University(2.9 miles)
The Library Station(3.3 miles)
Springfield Cardinals(3.4 miles)
Route 66 Stadium(3.4 miles)
Creamery Arts Center(3.4 miles)
Hammons Tower(3.6 miles)
Springfield Expo Center(3.7 miles)
Abou Ben Adhem Shrine(3.8 miles)
Missouri State University(3.9 miles)
Dickerson Park Zoo(4 miles)
Discovery Center of Springfield(4.1 miles)
The preferred airport for Oasis Hotel & Conv. Center, an Ascend Collection Hotel is Springfield-Branson National Airport (SGF)(8 miles)
Location
2546 N Glenstone, Parkwood, Springfield, Missouri, United States of America
BigShots Golf (0.5 miles)
Evangel University (1.4 miles)
Pythian Castle (2.4 miles)
Ozark Empire Fairgrounds & Events Center (2.9 miles)
Drury University (2.9 miles)
The Library Station (3.3 miles)
Room options
5
Room, 1 King Bed, Poolside
Room details
1 King Bed
Sleeps 2
350 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
6
Suite, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
350 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
6
Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
350 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
5
Room, 1 King Bed, Balcony, Pool View
Room details
1 King Bed
Sleeps 2
350 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
10
Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
350 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)RefrigeratorFireplace
5
Room, 2 Queen Beds, Poolside
Room details
2 Queen Beds
Sleeps 4
350 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
6
Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
350 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
6
Room, 2 Queen Beds, Pool View
Room details
2 Queen Beds
Sleeps 4
350 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Oasis Hotel and Conv Center, an Ascend Collection Hotel
8.6
Fabulous
Based on 1,002 verified reviews
Who stays here?
Business
38%
Couple
12%
Family
31%
Group
11%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Oasis Hotel and Conv Center, an Ascend Collection Hotel, guests praise the resortlike atrium with indoor and outdoor pools, family-friendly touches like a splash pad, comfortable rooms, friendly staff, and a handy location that works well for drives.
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What guests think
At Oasis Hotel and Conv Center, an Ascend Collection Hotel, guests praise the resortlike atrium with indoor and outdoor pools, family-friendly touches like a splash pad, comfortable rooms, friendly staff, and a handy location that works well for drives.
Common drawbacks include thin walls and noise, especially near the atrium, plus a confusing layout and intermittent construction. Cleanliness and maintenance feel inconsistent, with reports of dirty carpets or bathrooms, running toilets or weak showers, and the former hot tub now removed. Breakfast and on-site dining range from excellent to bland or poorly replenished, depending on the day. Expect a lively, family-oriented stay with resort touches and some trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Indoor and outdoor pools with a splash pad are a highlight, and many like the secure gated entry, easy parking, and on-site options like the restaurant/bar, Starbucks, spa, and convention spaces. Repeated notes: the hot tub has been removed; occasional towel shortages, slippery pool tile, and ongoing renovations.
Related guest reviews
10
Christina
Jun 21, 2024
·
Stayed 1 night
Great indoor/outdoor pools
Great indoor/outdoor pools
10
Jim
Nov 27, 2024
·
Stayed 1 night
I liked the parking and the different amenities they had. I did not get to check out all of them so maybe next time I will.
I liked the parking and the different amenities they had. I did not get to check out all of them so maybe next time I will.
10
Christina
Jun 9, 2024
·
Stayed 1 night
Great indoor and outdoor pools for the family with a small splash pad are for smaller children
Great indoor and outdoor pools for the family with a small splash pad are for smaller children
8
Kelley
Dec 4, 2024
·
Stayed 1 night
The hotel and facilities were fantastic! The onsite lounge and restaurant was very pleasant. The only small issue was the food served was rather bland, specifically pasta dishes. For the price charged, the expectation was super flavorful and it lacked seasoning and salt.
The hotel and facilities were fantastic! The onsite lounge and restaurant was very pleasant. The only small issue was the food served was rather bland, specifically pasta dishes. For the price charged, the expectation was super flavorful and it lacked seasoning and salt.
10
Ronald E.
Oct 18, 2024
·
Stayed 1 night
Seems high security at the gate which i like
Seems high security at the gate which i like
10
Carlee
Oct 4, 2024
·
Stayed 2 nights
There were a couple different times. The front desk wasn't manned, And I had to wait for service, Also, the hot water in the shower was fairly lukewarm... But overall the renovations they've done on the property are great. The fire and ice restaurant had great food, The convention area was clean and easy to access, The pools appeared well kept, parking was easy. Traveled with my pet and they had to adjust my reservation from what I had selected in Expedia to a different room because of the pet. However, it was not particularly upset by that change, The room that we got moved to had a first floor walkout patio that made taking my dog potty. Very easy. They had a couple of nicely maintained grass areas where I was able to play with my dog. And maybe nicest of all. There wasn't a whole lot of old dog poop. In fact I don't think I saw a single pile. Either they have great customers that do a very good job cleaning up after their pets, Or it's just one more way that they are keeping on top of their property. 10 out of 10 would stay again.
There were a couple different times. The front desk wasn't manned, And I had to wait for service, Also, the hot water in the shower was fairly lukewarm... But overall the renovations they've done on the property are great. The fire and ice restaurant had great food, The convention area was clean and easy to access, The pools appeared well kept, parking was easy. Traveled with my pet and they had to adjust my reservation from what I had selected in Expedia to a different room because of the pet. However, it was not particularly upset by that change, The room that we got moved to had a first floor walkout patio that made taking my dog potty. Very easy. They had a couple of nicely maintained grass areas where I was able to play with my dog. And maybe nicest of all. There wasn't a whole lot of old dog poop. In fact I don't think I saw a single pile. Either they have great customers that do a very good job cleaning up after their pets, Or it's just one more way that they are keeping on top of their property. 10 out of 10 would stay again.
6
Sean
Sep 15, 2024
·
Stayed 1 night
The website advertised a hot tub. There is no hot tub. The website shows nice bathtubs in the room.. there is no tub. But there is a shower that barely works and a toilet that does nothing but run all night. And there is "nothing we can do about it"
The website advertised a hot tub. There is no hot tub. The website shows nice bathtubs in the room.. there is no tub. But there is a shower that barely works and a toilet that does nothing but run all night. And there is "nothing we can do about it"
10
Derrick
Dec 2, 2024
·
Stayed 1 night
The hotel was beyond our expectations. We stopped for the night here to avoid upcoming snow on our route home and was thoroughly impressed. Our children loved the balcony view of the pool as well as the pool area itself. I was able to get some well deserved rest in one of the comfiest hotel beds I have slept in for awhile. We will definitely be returning all the way from Chicago. There were plenty of activities at the hotel and the surrounding area. Overall we couldn’t have been any happier and you’ve just now gained a loyal customer 😊
The hotel was beyond our expectations. We stopped for the night here to avoid upcoming snow on our route home and was thoroughly impressed. Our children loved the balcony view of the pool as well as the pool area itself. I was able to get some well deserved rest in one of the comfiest hotel beds I have slept in for awhile. We will definitely be returning all the way from Chicago. There were plenty of activities at the hotel and the surrounding area. Overall we couldn’t have been any happier and you’ve just now gained a loyal customer 😊
8
Thomas
Aug 4, 2024
·
Stayed 1 night
Nice quiet area with a great indoor pool and splash pad. Also a nice outdoor pool. Not a 5 star resort but perfectly reasonable pricing for what it was. Our kids enjoyed it.
Nice quiet area with a great indoor pool and splash pad. Also a nice outdoor pool. Not a 5 star resort but perfectly reasonable pricing for what it was. Our kids enjoyed it.
6
Ryan
Feb 7, 2025
·
Stayed 1 night
This hotel has the strangest layout I’ve ever seen before, so hopefully you don’t get lost if you are in the Palm wing of the hotel. They are in the middle of a remodel of the rooms, but most of it appears to have been done by a cheap handyman instead of a legit construction crew. They have higher-end looking fixtures in the bathrooms and other areas around the hotel, but the remaining finishes were very poorly done. Paint doesn’t cover the full wall, left most the corners untouched, lighting was different on almost every bulb so it just felt weird. The carpets felt dirty and unkept, so I definitely recommend wearing shoes or flip flops the entire time. We ran out of towels a couple times at the pool and we only stayed one night. We specifically chose this hotel for the pool, which was OK, but half of it is over 8ft deep which is strange for a hotel pool that appears to cater towards families with younger children. Also, the tile around the pool area is insanely slippery when wet, so a poor choice in my opinion. You need to watch little ones as they walk around the pool. We saw several kids fall during our stay, and they were walking, not running. Seems to be a high risk area for the hotel that should be addressed instead of just putting out a wet floor sign. I would NOT recommend staying in a room overlooking the pool unless you love constant sound all day and night. Overall, it was an ok stay but not a place I would stay again in the future.
This hotel has the strangest layout I’ve ever seen before, so hopefully you don’t get lost if you are in the Palm wing of the hotel. They are in the middle of a remodel of the rooms, but most of it appears to have been done by a cheap handyman instead of a legit construction crew. They have higher-end looking fixtures in the bathrooms and other areas around the hotel, but the remaining finishes were very poorly done. Paint doesn’t cover the full wall, left most the corners untouched, lighting was different on almost every bulb so it just felt weird. The carpets felt dirty and unkept, so I definitely recommend wearing shoes or flip flops the entire time. We ran out of towels a couple times at the pool and we only stayed one night. We specifically chose this hotel for the pool, which was OK, but half of it is over 8ft deep which is strange for a hotel pool that appears to cater towards families with younger children. Also, the tile around the pool area is insanely slippery when wet, so a poor choice in my opinion. You need to watch little ones as they walk around the pool. We saw several kids fall during our stay, and they were walking, not running. Seems to be a high risk area for the hotel that should be addressed instead of just putting out a wet floor sign. I would NOT recommend staying in a room overlooking the pool unless you love constant sound all day and night. Overall, it was an ok stay but not a place I would stay again in the future.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean or spotless, but several reported issues such as dirty carpets or bathrooms, odors or pests, and missed details. Overall cleanliness and maintenance feel inconsistent across rooms and some public areas.
Related guest reviews
2
Lila
Jun 26, 2024
·
Stayed 1 night
Deep disappointment with the experience my family and I had during our recent stay at this hotel. We arrived much later than expected after a long journey from up north, en route to Oklahoma, and were initially impressed by the first-class check-in experience. Unfortunately, this positive impression was short-lived. Upon entering our room, we were appalled by the condition of the bathroom. There was vomit and urine on the sides of the toilet, patches of hair all over the floor and along the outer edge of the shower, pubic hair on the shower floor, and an empty toilet paper roll under the sink. The hair-covered tiles extended into the tile area of the room entrance. Given the late hour and our exhaustion, we felt extremely uncomfortable and unable to use the bathroom for its intended purpose. We chose your hotel based on its beautiful atmosphere and the many positive reviews, expecting a pleasant and restful stay. However, we were unable to enjoy the pool or any other amenities due to the unsanitary conditions and lack of a clean space to shower afterwards. Additionally, our TV screen was damaged, and our room was located next to a hotel entrance without door dampeners, resulting in constant noise from slamming doors throughout our short stay. In total, we spent $200 for an 11-hour stay that left us feeling worse than when we arrived. The staff was lovely and professional, we are very thankful for them.
Deep disappointment with the experience my family and I had during our recent stay at this hotel. We arrived much later than expected after a long journey from up north, en route to Oklahoma, and were initially impressed by the first-class check-in experience. Unfortunately, this positive impression was short-lived. Upon entering our room, we were appalled by the condition of the bathroom. There was vomit and urine on the sides of the toilet, patches of hair all over the floor and along the outer edge of the shower, pubic hair on the shower floor, and an empty toilet paper roll under the sink. The hair-covered tiles extended into the tile area of the room entrance. Given the late hour and our exhaustion, we felt extremely uncomfortable and unable to use the bathroom for its intended purpose. We chose your hotel based on its beautiful atmosphere and the many positive reviews, expecting a pleasant and restful stay. However, we were unable to enjoy the pool or any other amenities due to the unsanitary conditions and lack of a clean space to shower afterwards. Additionally, our TV screen was damaged, and our room was located next to a hotel entrance without door dampeners, resulting in constant noise from slamming doors throughout our short stay. In total, we spent $200 for an 11-hour stay that left us feeling worse than when we arrived. The staff was lovely and professional, we are very thankful for them.
10
Adam
Mar 31, 2024
·
Stayed 2 nights
Our room was spotless. Beds were so comfortable. Plenty of lighting. The bathroom was spectacular. Our balcony had no furniture so we couldn’t enjoy it. Pool could have been warmer but my kids didn’t complain.
Our room was spotless. Beds were so comfortable. Plenty of lighting. The bathroom was spectacular. Our balcony had no furniture so we couldn’t enjoy it. Pool could have been warmer but my kids didn’t complain.
4
Tamara
Jun 29, 2023
·
Stayed 1 night
The hotel itself is nice however the room I had was filthy and the bed was worn out, the sink was stopped up amongst other uncomfortable issues. It was my first and last time staying at this particular hotel. As for fire & ice, the restaurant attached, the food was unappetizing. I ordered 3 dishes and couldn’t eat either of them because they just weren’t good. Very disappointed.
The hotel itself is nice however the room I had was filthy and the bed was worn out, the sink was stopped up amongst other uncomfortable issues. It was my first and last time staying at this particular hotel. As for fire & ice, the restaurant attached, the food was unappetizing. I ordered 3 dishes and couldn’t eat either of them because they just weren’t good. Very disappointed.
4
Ryan
Mar 30, 2024
·
Stayed 1 night
We booked this hotel for a Mother/Daughter getaway for my daughter’s birthday. We chose it bc the pictures made the pool area look so pretty and fun. We really wanted to like this hotel. Unfortunately our stay was not very enjoyable. The area around the hotel is overrun with homeless people I wouldn’t recommend being out past dark. We were required to pay extra for a room close to the pool. The hallway our room was down felt very unsafe. Dark, dirty and smelled heavily of marijuana. Our room was filthy stains and stray hairs everywhere. Bathroom was moldy and cramped. They had absolutely no extra pillows a hour after check in. No towels at the pool. The pool itself (our whole reason for choosing this hotel) was so dirty and cold. My poor daughter was so disappointed bc she wanted to swim so much but after just a little while her lips turned blue. We did complain but the manager seemed so overwhelmed and I’m guessing just completely forgot about us or ignored us I’m not sure which. We honestly should have left and asked for our money back. Definitely would not recommend staying here.
We booked this hotel for a Mother/Daughter getaway for my daughter’s birthday. We chose it bc the pictures made the pool area look so pretty and fun. We really wanted to like this hotel. Unfortunately our stay was not very enjoyable. The area around the hotel is overrun with homeless people I wouldn’t recommend being out past dark. We were required to pay extra for a room close to the pool. The hallway our room was down felt very unsafe. Dark, dirty and smelled heavily of marijuana. Our room was filthy stains and stray hairs everywhere. Bathroom was moldy and cramped. They had absolutely no extra pillows a hour after check in. No towels at the pool. The pool itself (our whole reason for choosing this hotel) was so dirty and cold. My poor daughter was so disappointed bc she wanted to swim so much but after just a little while her lips turned blue. We did complain but the manager seemed so overwhelmed and I’m guessing just completely forgot about us or ignored us I’m not sure which. We honestly should have left and asked for our money back. Definitely would not recommend staying here.
2
Rebecca
Jul 28, 2024
·
Stayed 3 nights
Roaches, shower didn't work, bed frAMe larger than mattress so i bumped shin every time i got into or out of bed.
Roaches, shower didn't work, bed frAMe larger than mattress so i bumped shin every time i got into or out of bed.
10
Alexis
May 26, 2024
·
Stayed 2 nights
The crib they provided was clean and in good shape, the pool was great for kids and adults, and the rooms were clean and comfortable. Would definitely stay again.
The crib they provided was clean and in good shape, the pool was great for kids and adults, and the rooms were clean and comfortable. Would definitely stay again.
8
Lindsey
Mar 12, 2024
·
Stayed 2 nights
We had no issues with the cleanliness in our room. Our room was absolutely spotless along with the bathroom. The beds were super comfortable as compared to other hotels as we stay in hotels several times a year for various events and gatherings. We did have some issues at check in. Their computers evidentally crashed due to a large booking checking in ahead of us. Which is not really their fault. But we stood in line for about 15-20 minutes with a huge line of people waiting. It was State Wrestling Championships. The floor they booked us on had construction happening so it was just concrete and plywood flooring in the halls. Upon breakfast there were still 2 dirty tables from the night before. Food pieces and crumbs were all over the floor. Since breakfast had not even started it was clear someone from the night before hadnt done their job. Breakfast was a few minutes late- but fashionably late- because it was pretty good. Onsite Starbucks was a huge plus.
We had no issues with the cleanliness in our room. Our room was absolutely spotless along with the bathroom. The beds were super comfortable as compared to other hotels as we stay in hotels several times a year for various events and gatherings. We did have some issues at check in. Their computers evidentally crashed due to a large booking checking in ahead of us. Which is not really their fault. But we stood in line for about 15-20 minutes with a huge line of people waiting. It was State Wrestling Championships. The floor they booked us on had construction happening so it was just concrete and plywood flooring in the halls. Upon breakfast there were still 2 dirty tables from the night before. Food pieces and crumbs were all over the floor. Since breakfast had not even started it was clear someone from the night before hadnt done their job. Breakfast was a few minutes late- but fashionably late- because it was pretty good. Onsite Starbucks was a huge plus.
6
Stella
Jun 25, 2024
·
Stayed 2 nights
We stayed here on a Friday-Monday for a quick, short getaway from Kansas City. The pros were that they had 2 pools (indoor and outdoor). This was very nice as second night there, a woman vomited in the pool (then, tried to cover it up), so they had to shut down the outdoor pool. Thankfully, we were still able to use the indoor pool. The free hot breakfast every morning is good too. The location was great- it was about 15 minute drive from everywhere we wanted to go. The cons included that our hotel room door was incredibly hard to open. It took a lot of tries, and luck, to get the door to open each time. Also, the walls are not soundproof at all and every door slams. You can hear kids running up and down the hall late at night and the slamming of doors. Our hotel room’s faucet did not work properly. We didn’t get more than a few drops. When we brought it up to the front desk, we were told that perhaps they were working on the water in the hotel (???). We ended up making do and just used the shower if we needed faster running water. Also, the underside of our toilet still had dried urine when we first arrived. So, the housekeeping is a little questionable. Overall, it worked well for our short stay and we would still consider staying again if we were just stopping by for a short weekend trip.
We stayed here on a Friday-Monday for a quick, short getaway from Kansas City. The pros were that they had 2 pools (indoor and outdoor). This was very nice as second night there, a woman vomited in the pool (then, tried to cover it up), so they had to shut down the outdoor pool. Thankfully, we were still able to use the indoor pool. The free hot breakfast every morning is good too. The location was great- it was about 15 minute drive from everywhere we wanted to go. The cons included that our hotel room door was incredibly hard to open. It took a lot of tries, and luck, to get the door to open each time. Also, the walls are not soundproof at all and every door slams. You can hear kids running up and down the hall late at night and the slamming of doors. Our hotel room’s faucet did not work properly. We didn’t get more than a few drops. When we brought it up to the front desk, we were told that perhaps they were working on the water in the hotel (???). We ended up making do and just used the shower if we needed faster running water. Also, the underside of our toilet still had dried urine when we first arrived. So, the housekeeping is a little questionable. Overall, it worked well for our short stay and we would still consider staying again if we were just stopping by for a short weekend trip.
6
Ryan
Feb 7, 2025
·
Stayed 1 night
This hotel has the strangest layout I’ve ever seen before, so hopefully you don’t get lost if you are in the Palm wing of the hotel. They are in the middle of a remodel of the rooms, but most of it appears to have been done by a cheap handyman instead of a legit construction crew. They have higher-end looking fixtures in the bathrooms and other areas around the hotel, but the remaining finishes were very poorly done. Paint doesn’t cover the full wall, left most the corners untouched, lighting was different on almost every bulb so it just felt weird. The carpets felt dirty and unkept, so I definitely recommend wearing shoes or flip flops the entire time. We ran out of towels a couple times at the pool and we only stayed one night. We specifically chose this hotel for the pool, which was OK, but half of it is over 8ft deep which is strange for a hotel pool that appears to cater towards families with younger children. Also, the tile around the pool area is insanely slippery when wet, so a poor choice in my opinion. You need to watch little ones as they walk around the pool. We saw several kids fall during our stay, and they were walking, not running. Seems to be a high risk area for the hotel that should be addressed instead of just putting out a wet floor sign. I would NOT recommend staying in a room overlooking the pool unless you love constant sound all day and night. Overall, it was an ok stay but not a place I would stay again in the future.
This hotel has the strangest layout I’ve ever seen before, so hopefully you don’t get lost if you are in the Palm wing of the hotel. They are in the middle of a remodel of the rooms, but most of it appears to have been done by a cheap handyman instead of a legit construction crew. They have higher-end looking fixtures in the bathrooms and other areas around the hotel, but the remaining finishes were very poorly done. Paint doesn’t cover the full wall, left most the corners untouched, lighting was different on almost every bulb so it just felt weird. The carpets felt dirty and unkept, so I definitely recommend wearing shoes or flip flops the entire time. We ran out of towels a couple times at the pool and we only stayed one night. We specifically chose this hotel for the pool, which was OK, but half of it is over 8ft deep which is strange for a hotel pool that appears to cater towards families with younger children. Also, the tile around the pool area is insanely slippery when wet, so a poor choice in my opinion. You need to watch little ones as they walk around the pool. We saw several kids fall during our stay, and they were walking, not running. Seems to be a high risk area for the hotel that should be addressed instead of just putting out a wet floor sign. I would NOT recommend staying in a room overlooking the pool unless you love constant sound all day and night. Overall, it was an ok stay but not a place I would stay again in the future.
8
Amber
Nov 11, 2024
·
Stayed 2 nights
Clean updated rooms with almost everything you need onsite.
Clean updated rooms with almost everything you need onsite.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable with updated decor, balconies or atrium views, and large showers, though many note thin walls and noise from halls or the pool. Some rooms lack bathtubs and Wi‑Fi can be spotty farther from the atrium.
Related guest reviews
10
Diane
Nov 24, 2024
·
Stayed 1 night
Room was updated, very nice
Room was updated, very nice
6
Shawn
Jul 3, 2024
·
Stayed 2 nights
Was advertised as having a hot tub but it did not. Walls are super thin as in I could hear every conversation and other things from people next to us more than any other hotel I have stayed at. Never saw any staff around to ask for extra towel, including front desk. Toilet kept running until you jiggled the handle several times. The fridge smelled like old meat. The carpet smelled like wet carpet cleaner. The bathroom door would not open all the way which is not good for an ADA room. The pools were nice and the room overall was okay. It was nice to have a balcony even though you could smell people’s cigarette smoke coming from below in the pool/lounge area. Overall, this is not a hotel to relax at due to the thin walls and a lot of people. On a good note, the restaurant/bar was good and reasonably priced.
Was advertised as having a hot tub but it did not. Walls are super thin as in I could hear every conversation and other things from people next to us more than any other hotel I have stayed at. Never saw any staff around to ask for extra towel, including front desk. Toilet kept running until you jiggled the handle several times. The fridge smelled like old meat. The carpet smelled like wet carpet cleaner. The bathroom door would not open all the way which is not good for an ADA room. The pools were nice and the room overall was okay. It was nice to have a balcony even though you could smell people’s cigarette smoke coming from below in the pool/lounge area. Overall, this is not a hotel to relax at due to the thin walls and a lot of people. On a good note, the restaurant/bar was good and reasonably priced.
8
Eric
Dec 18, 2023
·
Stayed 2 nights
A little dated but a decent hotel overall. My only complaint was the walls are too thin. In the middle of the night the neighbor across the hall was talking loudly into her cell phone and it was quite loud in our room. However, I called the front desk and they seemed to handle the situation
A little dated but a decent hotel overall. My only complaint was the walls are too thin. In the middle of the night the neighbor across the hall was talking loudly into her cell phone and it was quite loud in our room. However, I called the front desk and they seemed to handle the situation
8
Corinna
Jun 27, 2023
·
Stayed 4 nights
Comfortable place to stay, great restaurant, however very loud in the morning. The rooms aren’t very sound proof and I could hear everything in the halls. I had asked to have a room away from other guests as I am a travel nurse and work odd hours.
Comfortable place to stay, great restaurant, however very loud in the morning. The rooms aren’t very sound proof and I could hear everything in the halls. I had asked to have a room away from other guests as I am a travel nurse and work odd hours.
10
Derrick
Dec 2, 2024
·
Stayed 1 night
The hotel was beyond our expectations. We stopped for the night here to avoid upcoming snow on our route home and was thoroughly impressed. Our children loved the balcony view of the pool as well as the pool area itself. I was able to get some well deserved rest in one of the comfiest hotel beds I have slept in for awhile. We will definitely be returning all the way from Chicago. There were plenty of activities at the hotel and the surrounding area. Overall we couldn’t have been any happier and you’ve just now gained a loyal customer 😊
The hotel was beyond our expectations. We stopped for the night here to avoid upcoming snow on our route home and was thoroughly impressed. Our children loved the balcony view of the pool as well as the pool area itself. I was able to get some well deserved rest in one of the comfiest hotel beds I have slept in for awhile. We will definitely be returning all the way from Chicago. There were plenty of activities at the hotel and the surrounding area. Overall we couldn’t have been any happier and you’ve just now gained a loyal customer 😊
10
Megan
Jul 25, 2023
·
Stayed 1 night
The property is amazing with all of the waterfalls and foliage! Also in a great location for quick commutes to nearby attractions! Room was amazing and balcony view was perfect!
The property is amazing with all of the waterfalls and foliage! Also in a great location for quick commutes to nearby attractions! Room was amazing and balcony view was perfect!
10
Meghan
Jul 10, 2024
·
Stayed 4 nights
Awesome stay! Our Wi-Fi was pretty spotty, but our room was farther from the atrium so maybe that’s why. Our kids loved it here!!
Awesome stay! Our Wi-Fi was pretty spotty, but our room was farther from the atrium so maybe that’s why. Our kids loved it here!!
6
Stella
Jun 25, 2024
·
Stayed 2 nights
We stayed here on a Friday-Monday for a quick, short getaway from Kansas City. The pros were that they had 2 pools (indoor and outdoor). This was very nice as second night there, a woman vomited in the pool (then, tried to cover it up), so they had to shut down the outdoor pool. Thankfully, we were still able to use the indoor pool. The free hot breakfast every morning is good too. The location was great- it was about 15 minute drive from everywhere we wanted to go. The cons included that our hotel room door was incredibly hard to open. It took a lot of tries, and luck, to get the door to open each time. Also, the walls are not soundproof at all and every door slams. You can hear kids running up and down the hall late at night and the slamming of doors. Our hotel room’s faucet did not work properly. We didn’t get more than a few drops. When we brought it up to the front desk, we were told that perhaps they were working on the water in the hotel (???). We ended up making do and just used the shower if we needed faster running water. Also, the underside of our toilet still had dried urine when we first arrived. So, the housekeeping is a little questionable. Overall, it worked well for our short stay and we would still consider staying again if we were just stopping by for a short weekend trip.
We stayed here on a Friday-Monday for a quick, short getaway from Kansas City. The pros were that they had 2 pools (indoor and outdoor). This was very nice as second night there, a woman vomited in the pool (then, tried to cover it up), so they had to shut down the outdoor pool. Thankfully, we were still able to use the indoor pool. The free hot breakfast every morning is good too. The location was great- it was about 15 minute drive from everywhere we wanted to go. The cons included that our hotel room door was incredibly hard to open. It took a lot of tries, and luck, to get the door to open each time. Also, the walls are not soundproof at all and every door slams. You can hear kids running up and down the hall late at night and the slamming of doors. Our hotel room’s faucet did not work properly. We didn’t get more than a few drops. When we brought it up to the front desk, we were told that perhaps they were working on the water in the hotel (???). We ended up making do and just used the shower if we needed faster running water. Also, the underside of our toilet still had dried urine when we first arrived. So, the housekeeping is a little questionable. Overall, it worked well for our short stay and we would still consider staying again if we were just stopping by for a short weekend trip.
10
Jasmine
May 22, 2023
·
Stayed 1 night
It really is an Oasis. It is so peaceful in the courtyard. The staff was so nice and helpful the whole time. The rooms were large and comfortable. I would only have 1 con. There are showers in the rooms and not bathtubs so I was not able to get my daughter a bath, who has Cerebral Palsy, or my 9 month old, but other than that, I loved the accessibility of the hotel and the beauty of it!
It really is an Oasis. It is so peaceful in the courtyard. The staff was so nice and helpful the whole time. The rooms were large and comfortable. I would only have 1 con. There are showers in the rooms and not bathtubs so I was not able to get my daughter a bath, who has Cerebral Palsy, or my 9 month old, but other than that, I loved the accessibility of the hotel and the beauty of it!
6
Ryan
Feb 7, 2025
·
Stayed 1 night
This hotel has the strangest layout I’ve ever seen before, so hopefully you don’t get lost if you are in the Palm wing of the hotel. They are in the middle of a remodel of the rooms, but most of it appears to have been done by a cheap handyman instead of a legit construction crew. They have higher-end looking fixtures in the bathrooms and other areas around the hotel, but the remaining finishes were very poorly done. Paint doesn’t cover the full wall, left most the corners untouched, lighting was different on almost every bulb so it just felt weird. The carpets felt dirty and unkept, so I definitely recommend wearing shoes or flip flops the entire time. We ran out of towels a couple times at the pool and we only stayed one night. We specifically chose this hotel for the pool, which was OK, but half of it is over 8ft deep which is strange for a hotel pool that appears to cater towards families with younger children. Also, the tile around the pool area is insanely slippery when wet, so a poor choice in my opinion. You need to watch little ones as they walk around the pool. We saw several kids fall during our stay, and they were walking, not running. Seems to be a high risk area for the hotel that should be addressed instead of just putting out a wet floor sign. I would NOT recommend staying in a room overlooking the pool unless you love constant sound all day and night. Overall, it was an ok stay but not a place I would stay again in the future.
This hotel has the strangest layout I’ve ever seen before, so hopefully you don’t get lost if you are in the Palm wing of the hotel. They are in the middle of a remodel of the rooms, but most of it appears to have been done by a cheap handyman instead of a legit construction crew. They have higher-end looking fixtures in the bathrooms and other areas around the hotel, but the remaining finishes were very poorly done. Paint doesn’t cover the full wall, left most the corners untouched, lighting was different on almost every bulb so it just felt weird. The carpets felt dirty and unkept, so I definitely recommend wearing shoes or flip flops the entire time. We ran out of towels a couple times at the pool and we only stayed one night. We specifically chose this hotel for the pool, which was OK, but half of it is over 8ft deep which is strange for a hotel pool that appears to cater towards families with younger children. Also, the tile around the pool area is insanely slippery when wet, so a poor choice in my opinion. You need to watch little ones as they walk around the pool. We saw several kids fall during our stay, and they were walking, not running. Seems to be a high risk area for the hotel that should be addressed instead of just putting out a wet floor sign. I would NOT recommend staying in a room overlooking the pool unless you love constant sound all day and night. Overall, it was an ok stay but not a place I would stay again in the future.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with standout shuttle drivers and front-desk teams. However, reviews also mention occasional long waits, unmanned desks, poor follow-up, or room-entry mishaps.
Related guest reviews
8
Trenton
Dec 19, 2024
·
Stayed 2 nights
The stay was amazing, food is exceptional, rooms are comfortable, service is top notch. Would recommend to others!
The stay was amazing, food is exceptional, rooms are comfortable, service is top notch. Would recommend to others!
2
Jamie
Mar 17, 2024
·
Stayed 1 night
Was there an hour and half waiting for our room to become available along with several other guests. We were all told to check back in 15 minutes and then when u did it was the same answer, room not ready check back in 15 minutes. Wife called after an hour and half and it still wasn't ready and they had no idea when it would be ready. They got very aggressive on the pho e and ended up saying they had canceled our reservation and we could go somewhere else and stay. When about a refund she was told we would have to go back through the third party which we had booked which was from this site Orbits.
Was there an hour and half waiting for our room to become available along with several other guests. We were all told to check back in 15 minutes and then when u did it was the same answer, room not ready check back in 15 minutes. Wife called after an hour and half and it still wasn't ready and they had no idea when it would be ready. They got very aggressive on the pho e and ended up saying they had canceled our reservation and we could go somewhere else and stay. When about a refund she was told we would have to go back through the third party which we had booked which was from this site Orbits.
8
Randy
Oct 15, 2024
·
Stayed 2 nights
Good, friendly, knowledgable customer service
Good, friendly, knowledgable customer service
10
Carlee
Oct 4, 2024
·
Stayed 2 nights
There were a couple different times. The front desk wasn't manned, And I had to wait for service, Also, the hot water in the shower was fairly lukewarm... But overall the renovations they've done on the property are great. The fire and ice restaurant had great food, The convention area was clean and easy to access, The pools appeared well kept, parking was easy. Traveled with my pet and they had to adjust my reservation from what I had selected in Expedia to a different room because of the pet. However, it was not particularly upset by that change, The room that we got moved to had a first floor walkout patio that made taking my dog potty. Very easy. They had a couple of nicely maintained grass areas where I was able to play with my dog. And maybe nicest of all. There wasn't a whole lot of old dog poop. In fact I don't think I saw a single pile. Either they have great customers that do a very good job cleaning up after their pets, Or it's just one more way that they are keeping on top of their property. 10 out of 10 would stay again.
There were a couple different times. The front desk wasn't manned, And I had to wait for service, Also, the hot water in the shower was fairly lukewarm... But overall the renovations they've done on the property are great. The fire and ice restaurant had great food, The convention area was clean and easy to access, The pools appeared well kept, parking was easy. Traveled with my pet and they had to adjust my reservation from what I had selected in Expedia to a different room because of the pet. However, it was not particularly upset by that change, The room that we got moved to had a first floor walkout patio that made taking my dog potty. Very easy. They had a couple of nicely maintained grass areas where I was able to play with my dog. And maybe nicest of all. There wasn't a whole lot of old dog poop. In fact I don't think I saw a single pile. Either they have great customers that do a very good job cleaning up after their pets, Or it's just one more way that they are keeping on top of their property. 10 out of 10 would stay again.
6
Bailey
Dec 28, 2023
·
Stayed 1 night
The only thing wrong with our stay was that we paid the extra 25 dollars for a late checkout. Our late checkout was approved and we had to leave by 1pm. At 11am housekeeping trued to come in the room and the only thing stopping them was the lock at the top of the door. At this point i went back to sleep. Then at 11:45am the phone in the room rang and the front desk person asked us why we weren't checked out yet and that housekeeping needed in the room to clean. At this point we were frustrated and explained that we have a late checkout. The lady was nice and said she would take care of it.
The only thing wrong with our stay was that we paid the extra 25 dollars for a late checkout. Our late checkout was approved and we had to leave by 1pm. At 11am housekeeping trued to come in the room and the only thing stopping them was the lock at the top of the door. At this point i went back to sleep. Then at 11:45am the phone in the room rang and the front desk person asked us why we weren't checked out yet and that housekeeping needed in the room to clean. At this point we were frustrated and explained that we have a late checkout. The lady was nice and said she would take care of it.
10
Rochelle
Jul 13, 2024
·
Stayed 3 nights
The stay here was great! The room was a nice size, the beds were extremely comfortable, excellent dining experience at the onsite restaurant, and the warrm breakfast was convenient, but go early or it will be a challenge with item availability. The shuttle service and drivers , specifically Ken, went above and beyond to help us get around. I will stay here again if we get back to Springfield!
The stay here was great! The room was a nice size, the beds were extremely comfortable, excellent dining experience at the onsite restaurant, and the warrm breakfast was convenient, but go early or it will be a challenge with item availability. The shuttle service and drivers , specifically Ken, went above and beyond to help us get around. I will stay here again if we get back to Springfield!
10
Adam
Oct 13, 2024
·
Stayed 2 nights
Great hotel to stay at especially with the family. Place was clean, pool(s) were great, breakfast was hot and fresh. Staff that I ran into was friendly too!
Great hotel to stay at especially with the family. Place was clean, pool(s) were great, breakfast was hot and fresh. Staff that I ran into was friendly too!
4
Jordyan
Jul 3, 2024
·
Stayed 2 nights
It was not a relaxing visit and we will not be back. We had the following are concerns: -when we booked the hotel, one of the amenities listed was a hot tub. Well, they took that out and added a stupid kid splash pad. -we paid our full balance before our trip and we got charged $25 per day in the case of any damage. Why per day? The front desk gentleman said it was a hold, but the amount was charged to our card. -the doors have a nice gap underneath about a half inch, so a lot of things could be slid underneath. -anytime we would walk by the front desk, there would be no one there. We barely saw any employees the whole time we stayed. While attempting to leave, the front desk attendants didn’t even acknowledge us as we were trying to check out. There was a good line and no one came to assist her. We ended up doing the checkout online, but we’re old-fashioned and would have loved to check out with a real person. -the walls were very thin and you could hear every conversation in the room next to us. -when checking in, we weren't given instructions on how to leave and reenter the facility with the security guard. -there was some sort of convention going on and there were screaming kids everywhere, so not a relaxing environment whatsoever. -the breakfast was subpar with the price of the hotel. We went down at 8:30 on both days and the breakfast needed to be filled, but there were no employees around.
It was not a relaxing visit and we will not be back. We had the following are concerns: -when we booked the hotel, one of the amenities listed was a hot tub. Well, they took that out and added a stupid kid splash pad. -we paid our full balance before our trip and we got charged $25 per day in the case of any damage. Why per day? The front desk gentleman said it was a hold, but the amount was charged to our card. -the doors have a nice gap underneath about a half inch, so a lot of things could be slid underneath. -anytime we would walk by the front desk, there would be no one there. We barely saw any employees the whole time we stayed. While attempting to leave, the front desk attendants didn’t even acknowledge us as we were trying to check out. There was a good line and no one came to assist her. We ended up doing the checkout online, but we’re old-fashioned and would have loved to check out with a real person. -the walls were very thin and you could hear every conversation in the room next to us. -when checking in, we weren't given instructions on how to leave and reenter the facility with the security guard. -there was some sort of convention going on and there were screaming kids everywhere, so not a relaxing environment whatsoever. -the breakfast was subpar with the price of the hotel. We went down at 8:30 on both days and the breakfast needed to be filled, but there were no employees around.
10
Lisa
Jul 21, 2023
·
Stayed 1 night
Very nice place. I only stayed one night due to catching a flight out the next morning. Although hotel is located in the city it felt secluded. Staff is very friendly and helpful. Shuttle driver was efficient and friendly. Will definitely stay at the Oasis when I am in Springfield.
Very nice place. I only stayed one night due to catching a flight out the next morning. Although hotel is located in the city it felt secluded. Staff is very friendly and helpful. Shuttle driver was efficient and friendly. Will definitely stay at the Oasis when I am in Springfield.
8
Patrick
Oct 27, 2024
·
Stayed 1 night
The staff was friendly and helpful. We enjoyed our stay. We had massages and Jessica made our experience wonderful.
The staff was friendly and helpful. We enjoyed our stay. We had massages and Jessica made our experience wonderful.
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AI-generated summary based on recent guest reviews
Location
Convenient for Springfield attractions and dining, typically an easy drive to most sites, and several guests appreciated the property’s secluded feel despite being in town. A few noted area safety concerns at night or detours during remodeling.
Related guest reviews
10
Ashley
Sep 15, 2024
·
Stayed 1 night
I really loved this hotel. Ask for an atrium room for a really cool experience and views! Staff is super nice and breakfast was amazing. Also on a road that has tons and tons of restaurants.
I really loved this hotel. Ask for an atrium room for a really cool experience and views! Staff is super nice and breakfast was amazing. Also on a road that has tons and tons of restaurants.
10
Barb
Dec 31, 2023
·
Stayed 1 night
It would have been nice if they had a map to show us how to get to our room. The guy just said go to building L & park there. ? The room was great & we had a door to the patio. My granddaugther went swimming.
It would have been nice if they had a map to show us how to get to our room. The guy just said go to building L & park there. ? The room was great & we had a door to the patio. My granddaugther went swimming.
8
Charlene
Jul 6, 2023
·
Stayed 3 nights
the remodeling of the area that was blocked. Had to walk around outside to get to the lobby and to the convention center
the remodeling of the area that was blocked. Had to walk around outside to get to the lobby and to the convention center
4
Ryan
Mar 30, 2024
·
Stayed 1 night
We booked this hotel for a Mother/Daughter getaway for my daughter’s birthday. We chose it bc the pictures made the pool area look so pretty and fun. We really wanted to like this hotel. Unfortunately our stay was not very enjoyable. The area around the hotel is overrun with homeless people I wouldn’t recommend being out past dark. We were required to pay extra for a room close to the pool. The hallway our room was down felt very unsafe. Dark, dirty and smelled heavily of marijuana. Our room was filthy stains and stray hairs everywhere. Bathroom was moldy and cramped. They had absolutely no extra pillows a hour after check in. No towels at the pool. The pool itself (our whole reason for choosing this hotel) was so dirty and cold. My poor daughter was so disappointed bc she wanted to swim so much but after just a little while her lips turned blue. We did complain but the manager seemed so overwhelmed and I’m guessing just completely forgot about us or ignored us I’m not sure which. We honestly should have left and asked for our money back. Definitely would not recommend staying here.
We booked this hotel for a Mother/Daughter getaway for my daughter’s birthday. We chose it bc the pictures made the pool area look so pretty and fun. We really wanted to like this hotel. Unfortunately our stay was not very enjoyable. The area around the hotel is overrun with homeless people I wouldn’t recommend being out past dark. We were required to pay extra for a room close to the pool. The hallway our room was down felt very unsafe. Dark, dirty and smelled heavily of marijuana. Our room was filthy stains and stray hairs everywhere. Bathroom was moldy and cramped. They had absolutely no extra pillows a hour after check in. No towels at the pool. The pool itself (our whole reason for choosing this hotel) was so dirty and cold. My poor daughter was so disappointed bc she wanted to swim so much but after just a little while her lips turned blue. We did complain but the manager seemed so overwhelmed and I’m guessing just completely forgot about us or ignored us I’m not sure which. We honestly should have left and asked for our money back. Definitely would not recommend staying here.
8
Jacqueline
Jul 13, 2023
·
Stayed 3 nights
Beautiful hotel and pleasant staff. Indoor and outdoor pool options. Splash pad for the littles. Breakfast set up in pool area nice way to get day started. Could use a wider variety for breakfast. Three days in a row was biscuits, gravy, eggs, sausage/bacon, fruit salad, beverages. Family travel ages from 1 to 65. All the attractions we visited were 15 minutes or less away. Last day there was a storm that knocked out some power ( no fault of hotel). The staff responded well at making sure everything continued to run as smooth as possible considering.
Beautiful hotel and pleasant staff. Indoor and outdoor pool options. Splash pad for the littles. Breakfast set up in pool area nice way to get day started. Could use a wider variety for breakfast. Three days in a row was biscuits, gravy, eggs, sausage/bacon, fruit salad, beverages. Family travel ages from 1 to 65. All the attractions we visited were 15 minutes or less away. Last day there was a storm that knocked out some power ( no fault of hotel). The staff responded well at making sure everything continued to run as smooth as possible considering.
10
Derrick
Dec 2, 2024
·
Stayed 1 night
The hotel was beyond our expectations. We stopped for the night here to avoid upcoming snow on our route home and was thoroughly impressed. Our children loved the balcony view of the pool as well as the pool area itself. I was able to get some well deserved rest in one of the comfiest hotel beds I have slept in for awhile. We will definitely be returning all the way from Chicago. There were plenty of activities at the hotel and the surrounding area. Overall we couldn’t have been any happier and you’ve just now gained a loyal customer 😊
The hotel was beyond our expectations. We stopped for the night here to avoid upcoming snow on our route home and was thoroughly impressed. Our children loved the balcony view of the pool as well as the pool area itself. I was able to get some well deserved rest in one of the comfiest hotel beds I have slept in for awhile. We will definitely be returning all the way from Chicago. There were plenty of activities at the hotel and the surrounding area. Overall we couldn’t have been any happier and you’ve just now gained a loyal customer 😊
8
Thomas
Aug 4, 2024
·
Stayed 1 night
Nice quiet area with a great indoor pool and splash pad. Also a nice outdoor pool. Not a 5 star resort but perfectly reasonable pricing for what it was. Our kids enjoyed it.
Nice quiet area with a great indoor pool and splash pad. Also a nice outdoor pool. Not a 5 star resort but perfectly reasonable pricing for what it was. Our kids enjoyed it.
10
Megan
Jul 25, 2023
·
Stayed 1 night
The property is amazing with all of the waterfalls and foliage! Also in a great location for quick commutes to nearby attractions! Room was amazing and balcony view was perfect!
The property is amazing with all of the waterfalls and foliage! Also in a great location for quick commutes to nearby attractions! Room was amazing and balcony view was perfect!
10
Lisa
Jul 21, 2023
·
Stayed 1 night
Very nice place. I only stayed one night due to catching a flight out the next morning. Although hotel is located in the city it felt secluded. Staff is very friendly and helpful. Shuttle driver was efficient and friendly. Will definitely stay at the Oasis when I am in Springfield.
Very nice place. I only stayed one night due to catching a flight out the next morning. Although hotel is located in the city it felt secluded. Staff is very friendly and helpful. Shuttle driver was efficient and friendly. Will definitely stay at the Oasis when I am in Springfield.
6
Chloe
Jan 18, 2024
·
Stayed 1 night
The hotel was very nice and clean. However, we used the free airport shuttle for a 2 week vacation and they threatened to tow my car if I didn’t return home soon. All was fine, but it was some much added stress!
The hotel was very nice and clean. However, we used the free airport shuttle for a 2 week vacation and they threatened to tow my car if I didn’t return home soon. All was fine, but it was some much added stress!
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AI-generated summary based on recent guest reviews
Dining
Fire & Ice and room service earn many compliments, and several enjoyed the breakfast and Starbucks kiosk. Feedback is mixed overall, with reports of bland dishes, cold or unreplenished breakfast items, limited variety, or decaf-only coffee on occasion.
Related guest reviews
4
Joseph
May 10, 2024
·
Stayed 1 night
Having the hotel smell of human waste, having Many breakfast items empty and not refilling them. Staff didn’t care and or made excuses
Having the hotel smell of human waste, having Many breakfast items empty and not refilling them. Staff didn’t care and or made excuses
8
Trenton
Dec 19, 2024
·
Stayed 2 nights
The stay was amazing, food is exceptional, rooms are comfortable, service is top notch. Would recommend to others!
The stay was amazing, food is exceptional, rooms are comfortable, service is top notch. Would recommend to others!
8
Kelley
Dec 4, 2024
·
Stayed 1 night
The hotel and facilities were fantastic! The onsite lounge and restaurant was very pleasant. The only small issue was the food served was rather bland, specifically pasta dishes. For the price charged, the expectation was super flavorful and it lacked seasoning and salt.
The hotel and facilities were fantastic! The onsite lounge and restaurant was very pleasant. The only small issue was the food served was rather bland, specifically pasta dishes. For the price charged, the expectation was super flavorful and it lacked seasoning and salt.
4
Tamara
Jun 29, 2023
·
Stayed 1 night
The hotel itself is nice however the room I had was filthy and the bed was worn out, the sink was stopped up amongst other uncomfortable issues. It was my first and last time staying at this particular hotel. As for fire & ice, the restaurant attached, the food was unappetizing. I ordered 3 dishes and couldn’t eat either of them because they just weren’t good. Very disappointed.
The hotel itself is nice however the room I had was filthy and the bed was worn out, the sink was stopped up amongst other uncomfortable issues. It was my first and last time staying at this particular hotel. As for fire & ice, the restaurant attached, the food was unappetizing. I ordered 3 dishes and couldn’t eat either of them because they just weren’t good. Very disappointed.
10
Zackary
May 20, 2024
·
Stayed 1 night
Great hotel! Loved both pools! Room was cozy, comfortable, and quiet. Breakfast was amazing. Loved the room service from the Fire and Ice Restaurant. And a starbucks by the indoor pool was perfect.
Great hotel! Loved both pools! Room was cozy, comfortable, and quiet. Breakfast was amazing. Loved the room service from the Fire and Ice Restaurant. And a starbucks by the indoor pool was perfect.
10
Rochelle
Jul 13, 2024
·
Stayed 3 nights
The stay here was great! The room was a nice size, the beds were extremely comfortable, excellent dining experience at the onsite restaurant, and the warrm breakfast was convenient, but go early or it will be a challenge with item availability. The shuttle service and drivers , specifically Ken, went above and beyond to help us get around. I will stay here again if we get back to Springfield!
The stay here was great! The room was a nice size, the beds were extremely comfortable, excellent dining experience at the onsite restaurant, and the warrm breakfast was convenient, but go early or it will be a challenge with item availability. The shuttle service and drivers , specifically Ken, went above and beyond to help us get around. I will stay here again if we get back to Springfield!
10
Adam
Oct 13, 2024
·
Stayed 2 nights
Great hotel to stay at especially with the family. Place was clean, pool(s) were great, breakfast was hot and fresh. Staff that I ran into was friendly too!
Great hotel to stay at especially with the family. Place was clean, pool(s) were great, breakfast was hot and fresh. Staff that I ran into was friendly too!
8
Donald
Apr 7, 2024
·
Stayed 1 night
Breakfast the food was cold couldn’t eat it
Breakfast the food was cold couldn’t eat it
10
Jacqueline
Aug 27, 2024
·
Stayed 1 night
This was perfect for our two young children. They loved the pool and splash pad. The Starbucks was an unexpected treat! We enjoyed pizza in our room from their restaurant and it was delicious. Great stay! Great employees!
This was perfect for our two young children. They loved the pool and splash pad. The Starbucks was an unexpected treat! We enjoyed pizza in our room from their restaurant and it was delicious. Great stay! Great employees!
10
Jill
May 24, 2024
·
Stayed 1 night
The front desk person, Donna, was friendly, efficient and made us feel very welcome. The breakfast staff was disappointing. They were obviously not happy with their jobs and looked and acted like they would rather be anywhere else. The larger woman (African American?) was asked about where we would dump out an old coffee cup, and said she would have to go to the kitchen, so no. She went back to making her own breakfast. We asked the Starbucks employee to dump it out which she did. Otherwise a great stay. We appreciate it when people are happy and friendly.
The front desk person, Donna, was friendly, efficient and made us feel very welcome. The breakfast staff was disappointing. They were obviously not happy with their jobs and looked and acted like they would rather be anywhere else. The larger woman (African American?) was asked about where we would dump out an old coffee cup, and said she would have to go to the kitchen, so no. She went back to making her own breakfast. We asked the Starbucks employee to dump it out which she did. Otherwise a great stay. We appreciate it when people are happy and friendly.
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AI-generated summary based on recent guest reviews
8
Kendra
Sep 29, 2026
·
Stayed 2 nights
Excellent place to stay. Very happy. Disappointed in the bedding. The mattress pad was like cardboard. I actually took it off the second night we were there. I only wish the bed was better. Everything else was great
Excellent place to stay. Very happy. Disappointed in the bedding. The mattress pad was like cardboard. I actually took it off the second night we were there. I only wish the bed was better. Everything else was great
10
walter
Sep 22, 2026
·
Stayed 1 night
It was great and staff was very helpful
It was great and staff was very helpful
10
Leonard
Sep 13, 2026
·
Stayed 3 nights
The rooms were clean and staff are nice and helpful
The rooms were clean and staff are nice and helpful
8
Steven T
Sep 7, 2026
·
Stayed 1 night
Not the cleanest stay but very impressed. This is a great family time destination. A little Florida in Missouri!
Not the cleanest stay but very impressed. This is a great family time destination. A little Florida in Missouri!
10
Brian
Sep 4, 2026
·
Stayed 1 night
Great property with friendly service I would recommend
Great property with friendly service I would recommend
FAQs about Oasis Hotel and Conv Center, an Ascend Collection Hotel
Is parking available at the hotel?
Yes, the hotel offers free on-site parking. No reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Are pets allowed at the hotel?
Yes, pets are allowed with a fee of USD 50 per pet, which may vary based on the length of stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 4:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
Is there an airport shuttle service available?
Yes, a complimentary roundtrip airport shuttle service is available upon request. Guests must contact the hotel with arrival details before travel.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities. Guests are encouraged to contact the property for specific accessibility needs.
Where is the hotel located in relation to local attractions?
The hotel is located in Springfield (Parkwood), within a 15-minute drive of Missouri State University and Bass Pro Shops Outdoor World. It is 0.5 miles from BigShots Golf and 1.4 miles from Evangel University.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool. The operational hours are not specified, but it is available seasonally.
What are the hotel's policies for guests staying with children?
Children are allowed at the hotel. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of USD 10 per night, and advance request is required. Cribs are not mentioned.
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Considering this hotel for your Springfield trip?
What do room rates usually run at Oasis Hotel and Conv Center, an Ascend Collection Hotel in Springfield?
Over the next 60–90 days, room rates at Oasis Hotel and Conv Center, an Ascend Collection Hotel in Springfield typically land around $107 a night for two guests, ranging from $83 to $162 on peak dates.
When is the best time to visit Oasis Hotel and Conv Center for lighter crowds?
March is the busiest month for the Oasis Hotel and Conv Center, an Ascend Collection Hotel in Springfield, while December is the quietest month for foot traffic and events. If you prefer fewer crowds and easier parking or meeting-room availability, plan a visit in December or the surrounding winter months.
Which month has the lowest room rates at Oasis Hotel and Conv Center in Springfield?
January is the cheapest month to stay at Oasis Hotel and Conv Center, an Ascend Collection Hotel in Springfield, averaging $106 a night; May is the priciest, averaging $154. January’s lower rates come even though the hotel’s quietest month is December, so the least-expensive nights don’t perfectly match the slowest crowds.
What nearby attractions and types of travellers suit Oasis Hotel and Conv Center in Springfield?
The Oasis Hotel and Conv Center, an Ascend Collection Hotel in Springfield sits in Greene County close to family-friendly and cultural attractions like the Discovery Center of Springfield, Dickerson Park Zoo, and the Creamery Arts Center. The property caters to business travellers and families and works well for city visits or outdoor-and-wildlife excursions in the area.
How does the nightly price at Oasis Hotel and Conv Center, an Ascend Collection Hotel in Springfield compare to recent weeks?
The current price at Oasis Hotel and Conv Center, an Ascend Collection Hotel in Springfield is $106 per night for 2 guests, which is low for this hotel: about 20% below its $136 average over the last 60 days. Most nights over that period fell between $99 and $230.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-01: 92.92473328307344USD
- 2026-11-02: 100.91610144076539USD
- 2026-11-03: 100.91610144076539USD
- 2026-11-04: 108.92179342219544USD
- 2026-11-05: 108.92179342219544USD
- 2026-11-06: 139.90625088186647USD
- 2026-11-07: NO DATA
- 2026-11-08: 96.92757927378845USD
- 2026-11-09: 92.92473328307344USD
- 2026-11-10: 92.92473328307344USD
- 2026-11-11: 92.92473328307344USD
- 2026-11-12: 92.92473328307344USD
- 2026-11-13: 118.91100575719453USD
- 2026-11-14: 118.91100575719453USD
- 2026-11-15: 105.95937867859651USD
- 2026-11-16: 82.92836331197357USD
- 2026-11-17: 85.92870412021638USD
- 2026-11-18: 85.92870412021638USD
- 2026-11-19: 85.92870412021638USD
- 2026-11-20: 102.92110325417329USD
- 2026-11-21: 129.9170385468674USD
- 2026-11-22: 111.92213423043823USD
- 2026-11-23: 82.92836331197357USD
- 2026-11-24: 82.92836331197357USD
- 2026-11-25: 82.92836331197357USD
- 2026-11-26: 82.92836331197357USD
- 2026-11-27: 88.92904492845918USD
- 2026-11-28: 88.92904492845918USD
- 2026-11-29: 106.9239492448883USD
- 2026-11-30: 82.92836331197357USD
- 2026-12-01: 82.92836331197357USD
- 2026-12-02: 82.92836331197357USD
- 2026-12-03: 88.92904492845918USD
- 2026-12-04: 105.92145261395264USD
- 2026-12-05: NO DATA
- 2026-12-06: 106.9239492448883USD
- 2026-12-07: 92.92473328307344USD
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: 82.92836331197357USD
- 2026-12-11: 140.25474309976198USD
- 2026-12-12: 88.92904492845918USD
- 2026-12-13: 107.05758410671234USD
- 2026-12-14: 82.92836331197357USD
- 2026-12-15: 83.0379341499176USD
- 2026-12-16: 82.92836331197357USD
- 2026-12-17: 83.03553116814423USD
- 2026-12-18: 89.04284877700043USD
- 2026-12-19: 88.92904492845918USD
- 2026-12-20: 107.05758410671234USD
- 2026-12-21: 82.92836331197357USD
- 2026-12-22: 82.92836331197357USD
- 2026-12-23: 82.92836331197357USD
- 2026-12-24: 82.92836331197357USD
- 2026-12-25: 88.92904492845918USD
- 2026-12-26: 89.04284877700043USD
- 2026-12-27: 106.9239492448883USD
- 2026-12-28: 82.92836331197357USD
- 2026-12-29: 82.92836331197357USD
- 2026-12-30: 82.92836331197357USD
- 2026-12-31: 161.8968350013733USD
- 2027-01-01: 114.91531740258027USD
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- Pet fee: USD 50 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Parking
Airport shuttle
Free Parking
Electric Car charging station
Parking Onsite
Activities
Swimming pool
Child Pool
Pool Outdoor
Fitness Center (nearby)
Internet
Free Wi-Fi
Services
Banquet Facilities
Safe-Deposit Box
Self Laundry
24-Hour Front Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Vending Machines